We are looking for a specialist to support and further develop a customized PeopleSoft HCM 9.2 environment within a public sector organization. The role covers application development, change management, platform maintenance, support activities, and migration initiatives.
Location: Europe, Middle East, Africa, Asia-Pacific (EMEA, APAC); Asia-Pacific (APAC); Europe, Middle East, Africa (EMEA); North America, South America (AMER)
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
The AI Quality engineering team at Circle owns the foundation for measuring, diagnosing, and improving the quality of Circle's AI-powered features. This team focuses on building the infrastructure to measure, diagnose, and improve production AI systems, rather than ML research or model training.
We're looking for a Lead Engineer to help us build out the evaluation frameworks, observability tooling, and diagnostic infrastructure that tell us whether our AI Agents are working well, where to improve them, and how to make them faster and more cost-efficient.
This is a hands-on player-coach role. You’ll also lead and manage the AI Quality engineering team, with an ambitious and growing roadmap.
If you're excited about making AI systems work reliably, efficiently, and at scale, this is for you.
WHAT YOU'LL BE DOING
- Build and own our evaluation infrastructure. Design the CI/CD pipelines, scorers, and datasets that tell us whether Circle's AI agents (planners, tool-callers, and sub-agents) are actually working, from a single tool call to a full multi-turn conversation.
- Diagnose exactly where quality breaks down. Trace failures across the agent pipeline including plan creation vs. execution, tool selection, tool trajectory in complex areas like workflows, site builder, and analytics. Turn what you find into prototypes that solve the issue or identify priorities for AI core engineering can help.
- Grow the datasets that make evaluation possible. Stand up annotation workflows and build out AI-generated and simulated conversations so we can cover more of the product faster than manual labeling alone.
- Run structured experiments across prompts, models, and the agent harness. Evaluate new and open-source models against our production baseline, build the framework we use to decide when to shift models, and chase cost and latency wins through model swaps, caching, and routing by plan complexity.
- Lead and grow the AI Quality engineering team. Set technical direction and manage day-to-day priorities, all while staying hands-on in the code yourself.
- Partner closely with AI Core engineering. Work with the engineers building Circle's AI products so they have real confidence that their changes are actually improving quality, not just shipping.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- 7+ years of experience building and shipping production software, ideally including LLM-powered agents that take real actions in a product. You've worked on complex, tool-using systems (multiple tools, planning or orchestration, sub-agents) not just simple, single-turn assistants, and you can walk us through something you shipped and how you knew it was actually working.
- Comfortable in Ruby on Rails / Python or ready to pick them up quickly. Ruby on Rails is our production system and the foundation that Circle’s AI Agents are built on and proficiency in Python is a strong plus, especially for the data and evaluation side of the work.
- Experience building evaluation or observability infrastructure for ML/AI systems. You've built eval pipelines, scorers, dashboards, or CI/CD for evals before and have experience with evaluation frameworks like Braintrust, LangSmith, or similar.
- Experience designing datasets, annotation workflows, or labeling pipelines for ML/AI evaluation. You know how to turn raw examples into a dataset you can trust through human annotation, AI-generated data, or simulation.
- Learn fast, experiment aggressively, and thrive in a highly dynamic environment. You’ll need to be comfortable running a lot of experiments and letting the results settle the argument, including the ones that don't work (which will be many of them in the beginning).
- Comfortable in a fast-paced environment with ambiguity. You’ll need to learn and pick up new technologies when projects require it.
- Strong alignment with our company values https://circle.so/careers.
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
УдалённоleadWe collaborate across time zones, are highly async, and like to document a lot; Europe, Middle East, Africa, Asia-Pacific (EMEA, APAC); Asia-Pacific (APAC); Europe, Middle East, Africa (EMEA)
● Experience implementing regulatory reporting solutions or delivering localized. –5+ years of AxiomSL experience as an Implementation Consultant, Configurator,.
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Location: Costa Mesa, United States; Bellevue, United States
📍
Location:
Bellevue, WA / Costa Mesa, CA
📄
Employment Type:
Contract-to-Perm
🏢
Work Arrangement:
To Be Confirmed
🚀
Start Date:
TBD
💰
Compensation:
TBD — Based on skills and experience
Important Screening Requirements
Must be a
U.S. citizen
.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Must be willing to travel up to
25%
as needed.
Must have
5+ years of relevant experience
in engineering, hardware sourcing, supplier development, procurement, or cost engineering.
Must have experience with hardware products, supplier engagement, and component-level or product-level cost analysis.
A bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field is preferred.
About the Role
We’re seeking an experienced
Product Sourcing Engineer, Warfighter Systems
to support hardware product development, supplier selection, and production scaling.
This role combines engineering expertise with strategic sourcing, supplier development, procurement, and cost optimization. You’ll work closely with Engineering, Quality, Manufacturing, Supply Chain, and Program Management teams to engage suppliers early in the product development process, establish sourcing strategies, manage component procurement, and optimize total cost of ownership throughout the product lifecycle.
This opportunity is ideal for engineering professionals who have transitioned into sourcing, commodity management, supplier development, procurement engineering, or cost engineering within aerospace, defense, consumer electronics, or other hardware-focused industries.
What We're Looking For
We’re looking for an engineering professional who understands how hardware design decisions affect component costs, supplier selection, manufacturing readiness, and production scalability.
The ideal candidate combines technical knowledge of electronic or mechanical hardware with strong supplier management, sourcing, and cost-optimization capabilities. Experience supporting new product introduction (NPI), production ramp-up, and complex hardware programs will be especially valuable.
Key Responsibilities
Strategic Sourcing and Supplier Development
Select suppliers for specific products using approved supplier lists.
Partner with strategic suppliers to accelerate product development and improve manufacturing readiness.
Define product concepts and requirements with suppliers early in the development process.
Conduct feature trade-off analyses and develop comparison tables to support engineering and sourcing decisions.
Collaborate with suppliers on joint design development through clearly defined statements of work.
New Product Introduction (NPI) and Production Readiness
Drive the development and consolidation of manufacturing Bills of Materials (BOMs) in collaboration with Quality and Manufacturing teams.
Support production ramp-up internally and across the supplier network.
Manage component procurement throughout NPI, ensuring components are available on time and meet program requirements.
Manage capital expenditure (CAPEX) throughout the NPI process.
Ensure required vendor component qualifications are completed before production.
Complete BOM risk assessments and identify alternative sourcing options to mitigate supply risks.
Cost Engineering and Optimization
Lead cost engineering activities to align bottom-up cost models with product cost targets.
Develop should-cost and clean-sheet cost models to evaluate component and product costs.
Optimize total cost of ownership (TCO) throughout the product lifecycle.
Identify cost-reduction opportunities through component commonality, supplier rationalization, and reduced product complexity.
Address cost-related challenges involving tariffs, import/export expenses, and supplier price increases.
Supply Chain and Process Improvement
Conduct value-stream mapping to improve supply network lead times, flexibility, and efficiency.
Evaluate sourcing strategies for high-mix, low-volume manufacturing environments.
Work with suppliers to improve technology, manufacturing processes, and supply-chain performance.
Assess sourcing risks and develop mitigation strategies to support production scalability.
Program and Stakeholder Management
Coordinate with Engineering, Quality, Manufacturing, Supply Chain, and Program Management throughout product development.
Navigate contractual requirements and assess program impacts across multiple stakeholders.
Develop and track budgets related to sourcing, procurement, and product development.
Communicate sourcing strategies, cost assessments, risks, and program status to relevant stakeholders.
Required Qualifications
5+ years of relevant professional experience
in engineering, sourcing, supplier development, procurement, or cost engineering.
Experience in the design and development of electronic and/or mechanical hardware products.
Experience in advanced sourcing roles, such as Sourcing Engineer, Commodity Manager, Sourcing Manager, Supplier Development Engineer, Procurement Engineer, Cost Engineer, or Supply Chain Engineer.
Experience engaging suppliers early in product development, before engineering requirements are fully established.
Knowledge of value engineering, procurement engineering, or total cost of ownership at the component and product levels.
Familiarity with high-tech product development in high-mix, low-volume manufacturing environments.
Strong understanding of contracting processes and program management stages.
Ability to manage complex contractual requirements and coordinate program impacts across multiple stakeholders.
Excellent stakeholder management, collaboration, and communication skills.
Strong financial management skills, including budget development and tracking.
Willingness to travel up to 25% as required.
U.S. citizenship and eligibility to obtain and maintain an active U.S. Secret security clearance.
Preferred Qualifications
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or another related technical discipline.
Proven track record of implementing best practices that improve operational efficiency and support sustainable growth.
Experience working across both hardware and software development lifecycles.
Project Management Professional (PMP) certification or equivalent.
- Join a manufacturing sector project focused on migrating ERP systems to Microsoft Dynamics 365 and building a modern analytics platform using Microsoft Fabric and Power BI. - Help shape the client's Sales & Operations Planning (S&OP) process, aligning sales, demand, supply, and inventory planning across a manufacturing business.
Location: Abu Dhabi, United Arab Emirates
Workplace: onsite
We’re looking for a
Financial Controller
to join our
M&A Accounting
team in the
UAE.
You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards.
It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate.
Key Responsibilities
Own month-end close and reporting for one or more acquired entities
Review balance sheet reconciliations and key journal entries
Partner with local management to understand the business and explain results vs. budget and forecast
Support budgeting, forecasting and earn-out tracking
Book and maintain PPA entries; provide input for valuations and technical memos
Handle audit requests and act as the auditors’ main contact for your entities
Align local policies, processes and controls with corporate standards (incl. SOX where applicable)
Coach local finance teams to improve close quality and timing
Skills, Knowledge & Expertise
10+ years of experience in accounting/controllership (Big 4 is a plus)
CPA/ACCA or equivalent
Strong US GAAP knowledge
Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus
Business-minded, comfortable working with non-finance people
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers.
We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact.
About the Role ✍️
We’re looking for a People Partner to join our Partnerships team. You’ll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. You’ll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters in the departments you support. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management.
Key responsibilities for this role include:
- Partnering with business areas to align their people strategies with the goals of those departments, becoming a trusted, expert advisor.
- Supporting key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth.
- Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.
- Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points.
- Providing tailored coaching to help up skill our leaders in a meaningful way.
- Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind.
- Creating and delivering Learning and Development initiatives to enhance skills across the organisation.
- Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively.
- Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges.
What We're Looking For 🕵️
- 2+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies.
- Experience with Executive Coaching would be a great advantage but not essential.
- Hands‑on experience managing complex employee relations and case management, including knowledge of UK and US employment laws and regulations.
- Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off.
- Experience in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information.
- Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Lodz
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Requirements:
● Experience or exposure to invoice processing in EU
● Experience with Google Sheets, Google Docs or comparable alternatives from Microsoft
● Organizational & analytical skills
● Attention to detail
● Polish language; English level - B2 or higher
● Bachelor’s degree in Economics / Accounting or other relevant degree.
● Preferable: knowledge of Optima software, SAP
Key responsibilities:
● Issuing various types of invoices, including domestic, international, proforma and advance invoices
● Issuing corrective invoices for sales, based on complaints, return documents, discounts or else
● Posting and recording of accounts payable
● Monitoring and control of accounts receivable, debt collection and documentation circulation
● Client communication
● Other tasks assigned by the Manager
We offer:
● An opportunity to work in one of the most recognized and innovative security manufacturers
● An opportunity to take on new challenges, advance your career, and make a meaningful impact
● Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
● A zero bullshit culture
Join Ajax Systems!
Location: Kazakhstan; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll own the iOS side of the new Mobile Experience team, so features ship on iOS and Android in parallel.
What you’ll do:
- Develop and maintain mobile application features, integrations, and user flows within Engineering
- Work with product, design, and engineering teams to define, design, and ship new features
- Build high-quality iOS applications with Swift, SwiftUI, and Swift Concurrency
What you’ll own:
- Own the iOS side of the new Mobile Experience team, so features ship on iOS and Android in parallel
- Design and build advanced applications for the iOS platform, from concept to release
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Diagnose defects, fix bugs, and improve application performance and reliability across supported devices
- Support releases and update technical documentation as needed
- Work with UI and UX designers so every app is presentable and works as intended, and discover, evaluate, and implement new technologies that make development more efficient
What makes you a strong fit:
- Experience as an iOS developer
- Experience designing and building advanced applications for the iOS platform
- Experience with Swift, SwiftUI, and Swift Concurrency
- Experience working with product, design, and engineering teams
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Responsibilities Lead and develop a team of 5–8 recruiters , conducting regular 1:1s, performance reviews, and individual development planning. Drive team performance and engagement , managing workload, motivation, retention, and challenging performance situations.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Знание стандартных настроек процессов сбыта от запроса клиента до фактурирования, включая возвраты и корректировочные документы. Знание и практическое применение техники условий для ценообразования и выбора выходных документов.
Responsibilities:
— Remote work.
— Flexible start of the working day.
Flex Databases is a SaaS eClinical platform designed for managing clinical trials and various business processes in the pharmaceutical industry.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Employer:
Nebius DC Oy, Business ID 2541661-9
Job title:
Data Center L1 IT Technician
Primary work location:
Lappeenranta data centre
Temporary work location:
Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational
Department:
Data Center IT Infrastructure
Number of positions available:
4
Ideal start date: February – April 2027
The role
As an
Data Center L1 IT Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Berat, Albania
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Business Analyst
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Gather, analyze, document, and prioritize customer business requirements.
Translate customer needs and pain points into detailed product requirements and agile user stories.
Prepare and maintain Business Requirements Documents (BRDs).
Act as a proxy Product Owner, supporting development and Scrum teams throughout project delivery.
Collaborate with customers, stakeholders, and technical teams to align business objectives with solutions.
Conduct product gap analysis to identify missing functionalities and improvement opportunities.
Analyze and model business processes to support solution design and implementation.
Support backlog prioritization and ensure requirements are clearly understood by development teams.
Ensure delivered solutions meet customer expectations and business objectives.
Apply Agile methodologies and requirements management best practices.
A university degree (preferable business or IT related);
5+ years working experience as a Business Analyst in the field
Experience working on lending products such as commercial, corporate or construction loans
Good communication skills;
Good analytical and evaluative skills in order to translate customer pain points into detailed product requirements;
Ability to execute product gap analysis based on gathered requirements to maximize project and customer success;
Knowledge on requirements management, process modeling and development methodologies.
УдалённоBerat, Albania
УдалённоCosta Mesa, United States; Bellevue, United States
ГибридUnited Kingdom (Hybrid)
УдалённоKazakhstan; European Union; 🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time; Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8)
To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA