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Location: Paris, France; Barcelona, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🧩 CONTEXT OF THE ROLE You will be part of the Business Strategy & Operations (BSO) team, whose goal is to - Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan - Monitor and explain our performance towards our business objectives - Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training) Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being). 🎯 YOUR MISSION You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include: - Business Strategy - Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan - Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC) - Propose adjustments to the plan on a quarterly basis and support Board preparation - Sales & Account Manager Planning - Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy - Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team - Performance monitoring & Steering - Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions - Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis - Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...) 🧐 SKILLS WE ARE LOOKING FOR We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team. At least 3 years of experience within either: - Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably) - Management consulting, investment banking or private equity Critical thinking and problem solving skills: - Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity - Deep analytical rigour, bringing clarity on complex topics through deep insights - Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows. - Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company Business sense: - At ease with B2B operational and financial metrics - Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones Communication and presence: - Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way - Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor - Ability to work well under pressure, with a high degree of adaptability and flexibility - Great written and oral structure and communication - Fluency in English (French is a strong plus) - Being based in (or willing to relocate to) the Paris area or Barcelona Nice to have - Experience with BI and visualization tools (Metabase, Tableau) and Salesforce - Experience in the SaaS/Tech sectors - Exposure to large sales teams (100+) For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our Paris HQ or Barcelona office - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🧩 CONTEXT OF THE ROLE You will be part of the Business Strategy & Operations (BSO) team, whose goal is to - Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan - Monitor and explain our performance towards our business objectives - Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training) Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being). 🎯 YOUR MISSION You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include: - Business Strategy - Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan - Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC) - Propose adjustments to the plan on a quarterly basis and support Board preparation - Sales & Account Manager Planning - Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy - Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team - Performance monitoring & Steering - Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions - Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis - Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...) 🧐 SKILLS WE ARE LOOKING FOR We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team. At least 3 years of experience within either: - Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably) - Management consulting, investment banking or private equity Critical thinking and problem solving skills: - Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity - Deep analytical rigour, bringing clarity on complex topics through deep insights - Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows. - Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company Business sense: - At ease with B2B operational and financial metrics - Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones Communication and presence: - Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way - Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor - Ability to work well under pressure, with a high degree of adaptability and flexibility - Great written and oral structure and communication - Fluency in English (French is a strong plus) - Being based in (or willing to relocate to) the Paris or Barcelona area Nice to have - Experience with BI and visualization tools (Metabase, Tableau) and Salesforce - Experience in the SaaS/Tech sectors - Exposure to large sales teams (100+) For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our Paris HQ or Barcelona office - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations. Technologies Salesforce SOQL, Apex Salesforce Data Loader, Data Import Wizard Claude Code Jira, Jira Service Management What You'll Do Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release; Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features; Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes; Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks; Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions; Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication; Build and maintain Salesforce reports, dashboards, and internal process documentation; Job Requirements 4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements; Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security; Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues; Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks; Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations; Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests; Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems; Nice To Have Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications; Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows; Experience with Jira or Jira Service Management for support and development workflows; Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models; Experience mentoring junior administrators and establishing team standards; Experience with product ownership and requirements documentation; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Требования: • 3+ года в payments / billing / payment operations (merchant side, B2C-подписки) • Практический опыт полного цикла рекуррентных платежей: renewals, retries, dunning, recovery • Практический опыт multi-PSP и orchestration: routing, cascading, failover, MIDs • Глубокое понимание платёжных рисков и программ мониторинга карточных схем Важно: 📌 Нахождение на Кипре или готовность к переезду О компании: Платёжная инфраструктура уже работает — multi-PSP с оркестрацией поверх; задача роли — довести reconciliation, отчётность, мониторинг и billing analytics до зрелого состояния. Релокация поддерживается.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a highly analytical and detail-oriented person to join our growing team in Ebene, Mauritius. Reporting to the Manager of Interchange and Automation Unit, you will be the analytical backbone of our commercial performance, executing the data workflows that ensure our global sales teams are incentivized correctly and our revenue insights are flawless. At Checkout.com http://Checkout.com, "high performance is a science, not an accident." In this role, you will be fully involved in Interchange definition, set up and investigation. You should be a problem-solver who loves digging into the numbers to find the truth and ensure that we are operating in the most accurate way possible. WHAT YOU WILL BE DOING - Support the development and maintenance of interchange fee models by translating scheme rules and business requirements into clear mapping and configuration inputs. - Execute reconciliations and analytical checks to validate data accuracy, identify variances, and support root-cause investigations. - Investigate operational issues across fee calculations, invoices, transaction data, and reporting, escalating material or complex issues with a clear analysis of the problem and recommended next steps. - Contribute to the implementation of scheme mandates and fee changes by coordinating inputs, tracking actions, and supporting timely and accurate deployment. - Maintain and improve recurring data workflows, controls, and documentation, identifying opportunities to reduce manual effort and improve process reliability. - Produce regular management reporting and data visualisations, adapting the analysis and level of detail to the needs of different audiences. - Support testing and validation of automation, configuration, and data changes before they are introduced into operational processes. - Contribute to cross-functional projects that improve Cost of Sales operations, reconciliation, data quality, and operational efficiency. - Build knowledge of interchange operations and become a dependable point of contact for defined processes and recurring investigations. ABOUT YOU - Experience: You have 2–4 years of experience in Data Analytics, Revenue or Sales Operations, Finance, Cost of Sales, or a similarly analytical role in a fast-paced environment. - Quantitative foundation: You have a qualification in Accounting, Mathematics, Economics, Finance, or another quantitative discipline, or equivalent practical experience. - Analytical problem-solving: You can work through large or imperfect datasets, identify anomalies, and explain the likely drivers of a variance clearly. - Technical capability: You are confident using Google Sheets or Excel, including complex formulas, data manipulation, and analysis. Experience with SQL, data visualisation, workflow tools, or automation is a plus. - Payments knowledge: You have an interest in payments, card schemes, or financial operations. Familiarity with Visa or Mastercard interchange and fee rules is helpful but not essential. - Delivery mindset: You are organised, dependable, and able to manage recurring operational tasks while progressing improvement work. - Stakeholder collaboration: You communicate clearly, ask effective questions, and work constructively with technical and non-technical stakeholders. - Attention to detail: You take pride in accurate outputs and understand the importance of controls, documentation, and evidence in financial operations. - Adaptability: You are comfortable with changing priorities, ambiguity, and learning new systems and processes quickly. #PaceMatters Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.

Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans; Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;

Own the full sales cycle from lead to ongoing utilization for enterprise prospects. Organize POC implementations of dbt Cloud Enterprise.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. An Analyst II within the Risk Monitoring Team is responsible for independently managing high-priority and complex investigations in line with relevant policies and processes, supporting the risk assessment and monitoring of our global e-commerce merchants’ portfolio. In this role, you will review alerts generated by our in-house monitoring tools, conduct detailed quantitative and qualitative analyses, exercise sound risk-based judgement, and make informed decisions and well-reasoned recommendations. You will liaise with internal and external stakeholders, clearly communicate the results of your findings, and accurately document investigations in our case management tool. Through your reviews, you will identify potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommend appropriate actions to mitigate risk in both scenarios. What your responsibilities will be: - Demonstrate a proficient understanding of acquiring risk and maintain an in-depth working knowledge of card schemes’ rules. - Conduct comprehensive background checks on merchants and perform in-depth analysis and risk investigations using multiple internal and external resources, with a focus on high-priority and complex cases. - Complete complex tasks and milestones within tactical initiatives, special projects, and process-improvement activities. - Assist with quality assurance and mentor Analyst I colleagues by providing guidance and support, particularly on complex investigations. - Educate merchants and relevant stakeholders on fraud and dispute-management practices to support effective risk mitigation. - Create and communicate clear reports to relevant stakeholders on merchant risk concerns, investigation outcomes, and recommended actions. - Use AI tools effectively and responsibly to support research, analysis, documentation, and operational efficiency, while applying appropriate human judgement and oversight. - Suggest innovative ideas and provide feedback to enhance processes, controls, tools, and infrastructure, striving for continuous improvement in risk-monitoring operations. What you will need to be successful (skills and competencies) - Bachelor’s degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or a related field, with a minimum of three years of experience in a similar role. - Demonstrable knowledge or experience in the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes’ rules. - Proficient in managing structured processes and consistently identifying opportunities to streamline approaches and improve operational efficiency. - Exceptional analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to make informed, risk-based decisions in complex and time-sensitive situations. - Skilled at working collaboratively and communicating effectively, with the ability to positively influence stakeholders across various departments. - Capable of adapting to fast-paced and agile settings while managing demanding timelines, priorities, and schedules. - Proficient in English; additional fluency in French is a plus. - Demonstrates acute attention to detail, strong organisational skills, and effective time management. - Strong mentoring and training abilities, with the confidence to guide and support less experienced analysts. - AI fluent, with the ability to evaluate AI-generated outputs critically and use AI tools effectively and responsibly in risk-monitoring activities. Experience you will bring to the role: - As an Analyst II, you are expected to bring your experience in performing relevant analyses and conducting investigations for suspected fraudulent merchants and action flags in a timely manner. - You should possess strong verbal and written communication skills to document and articulate the requirements, analysis and recommendations in a clear and concise manner to the stakeholders and customers. - You must have a solution-driven approach with exemplary investigative and critical thinking skills. - You must also be detail-oriented, capable of multitasking, working independently with little supervision, and possessing good decision-making, time management, and organizational skills. - You will assist in mentoring and guiding junior analysts, ensuring knowledge transfer and skill development. You should also possess the ability to escalate and resolve complex issues and questions, serving as a primary point of contact for such matters. - You should demonstrate proven ability to assist in projects and collaborate effectively with cross-functional teams. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Subang Jaya, Malaysia Workplace: hybrid Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus. Reporting into Corporate Strategy Senior Manager , we are searching for a team member to join us as Manager, Corporate Strategy, APAC . Can you say yes? The Manager, Corporate Strategy, APAC will be responsible for shaping and executing strategies across a diverse range of initiatives within the region. This includes, but is not limited to, developing regional and country strategies, creating business cases for greenfield investments, and supporting mergers and acquisitions. The role will also focus on driving targeted improvements across the businesses, optimizing supply networks, and leading operational enhancements. To excel in this role, the individual must serve as a strategic partner across diverse cultures and business units, building alignment and driving initiatives that create sustainable value for the organisation. The ideal candidate is someone passionate about leading high-impact strategic projects, capable of working independently, and eager to contribute to and learn from a diverse range of topics. What you will be doing Regional Business Strategy: Spearhead high-impact regional strategy projects that drive transformative results and accelerate business growth Country/BU strategy: Collaborate closely with business units on targeted initiatives that drive value and enhance bottom-line performance Performance Management and Measurement: Establish and monitor key KPIs; recommend actions for ongoing improvement Analysis and insights: Analyze data to develop insightful reports and analyses, such as market and competitive landscapes Communication & Presentation: Create high-quality, impactful presentations to effectively communicate business strategies and performance to regional leadership Stakeholder engagement: Present business strategy updates and progress reports to the executive team, senior leadership and other key stakeholders What we would love for you to have Degree in business, finance, commerce, economics, or engineering Exceptional communication and presentation skills, capable of influencing stakeholders at all levels Strategy consulting experience, strong financial modelling, exceptional PowerPoint capabilities, and executive communication skills Strong structured problem-solving and analytical skills; someone who thinks critically and has good judgement Goal- and result-oriented driven approach, even in time-critical situations Takes personal pride and ownership of the results and acts with the highest integrity Sets high standards and is personally motivated with a high work ethic Is an independent worker who can drive critical workstreams with limited guidance General knowledge of continuous improvement methodologies and experience in project management would be advantageous What happens next? Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.

Location: Cyprus; Georgia; Poland; Armenia; Kazakhstan; Serbia GoMining is looking for a Senior Revenue Operations Manager to become the right hand of our commercial lead. You will share ownership of the commercial agenda: improve how our digital acquisition channels perform, grow revenue from our existing customer base, and build the processes and infrastructure that help the commercial team scale. This is not a direct sales role, and it is not a purely high-level one either. We need someone who understands sales from the inside and can analyze data to find growth points. You should come with your own ideas and see them through to results without needing step-by-step guidance. Responsibilities Digital Acquisition & Sales Performance Drive commercial performance across 7 digital customer acquisition channels together with channel owners and General Managers. Run regular performance reviews, comparing actuals to targets and identifying the drivers behind deviations. Identify revenue leakage across the funnel and prioritize the highest-impact opportunities. Improve first-purchase conversion and overall acquisition efficiency, including the effectiveness of our traffic spend. Analyze payment success rates and payment method coverage by market, and work with relevant teams to remove payment-related conversion barriers (e.g., adding local payment methods). Retention & Customer Base Growth Drive retention of existing customers and reactivation of the inactive customer base. Build a customer-centric model in which existing customers adopt second and third GoMining products, together with General Managers. Develop cross-product and cross-sell opportunities based on customer behavior and product usage. Identify how ecosystem products can drive additional mining and TH sales. Funnel Optimization & Experimentation Map the end-to-end customer journey, from acquisition to first and repeat purchase. Identify bottlenecks and launch experiments across acquisition, onboarding, checkout, and payment flows. Define hypotheses, expected commercial impact, and success metrics for each experiment. Measure experiment results and scale successful initiatives across channels. Commercial Processes & Infrastructure Build and standardize commercial processes together with the commercial lead: plans, strategies, control tools, and team motivation. Own the end-to-end CRM rollout: finalize required functionality, test it, migrate all teams into a single system, set deadlines, and create training for team leads and their teams. Establish the CRM as the single source of truth for commercial data. Take over part of the commercial lead’s responsibilities and represent the commercial function in discussions with stakeholders when needed. Commercial Analytics Monitor conversion, payment success, revenue, acquisition efficiency, retention, and other key commercial metrics. Dig into the data to understand why metrics change (e.g., a drop in the share of paying users in a channel), and turn findings into specific actions for channel and product owners. Work closely with Analytics, Product, Marketing, Payments, and Finance teams to improve commercial performance. Requirements 5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Growth, or Digital Sales. Hands-on sales or sales management background: you understand how sales teams work from the inside. Experience in fintech, payments, or other transaction-driven digital businesses. Strong understanding of funnel performance and commercial metrics: conversion, CAC, LTV, retention, and unit economics. Experience with retention, reactivation, or cross-sell / upsell initiatives. Experience building and standardizing commercial processes; CRM implementation or rollout experience is a strong plus. Analytical and critical thinking: you can open a report, spot a problem, and find its root cause. A proactive, independent mindset: you bring ideas, take ownership, and move fast. Fluent Russian and English (spoken and written). Nice to Have Experience in crypto, Bitcoin mining, Web3, or digital assets. Experience managing or optimizing paid traffic and acquisition channels. Knowledge of payment methods and payment flow optimization, including local payment methods in emerging markets. Experience with BI tools such as Tableau, Power BI, Looker, or similar. Ability to build dashboards and analyses yourself, including with AI tools. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: South Africa; Philippines; United Kingdom; Egypt; Colombia; Brazil About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking an experienced SEO Account Manager to lead client relationships, develop and oversee SEO strategies, and ensure successful campaign delivery and client retention. The ideal candidate combines expert-level SEO knowledge with excellent communication, presentation, and relationship management skills Key Responsibilities Manage client relationships and act as the primary point of contact for SEO accounts Develop, implement, and oversee SEO strategies aligned with client business objectives Lead client meetings, present campaign performance, and communicate strategic recommendations Monitor SEO performance, including organic traffic, keyword rankings, conversions, and technical improvements Coordinate with internal SEO, content, technical, and link-building teams to ensure successful campaign execution Conduct and review technical SEO audits, identifying opportunities for optimisation Manage client expectations, address concerns, and resolve performance-related challenges professionally Build strong client relationships to improve satisfaction, retention, and account growth Provide clear reporting, actionable insights, and ongoing strategic guidance Requirements Strong to expert-level SEO knowledge is essential, including technical SEO, on-page SEO, off-page SEO, link building, and SEO strategy Proven client-facing experience in account management, sales, business development, consulting, or client relationship management Excellent communication, presentation, interpersonal, and relationship-building skills Ability to confidently discuss SEO strategies, answer challenging technical questions, and advise clients Strong commercial awareness and the ability to align SEO recommendations with business objectives Experience managing client expectations, handling objections, and maintaining strong professional relationships Ability to interpret SEO performance data and communicate actionable strategic recommendations Working knowledge of SEMrush, Ahrefs, SE Ranking, Google Analytics 4, Google Search Console, and Google Tag Manager Strong organisational skills and the ability to coordinate multiple accounts and internal delivery teams Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Paris, France We are currently looking to hire a Senior Manager - Consulting and Transformation to join our team. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. What you will be doing: We are seeking an accomplished and visionary professional to join our Consulting & Transformation Practice as Senior Manager . Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands. Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice. As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice. This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice. What you will work on: Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance. You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes. Business Development and Client Growth Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market. Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner. Leverage your professional network to identify, develop, and convert new business opportunities. Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development. Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs. Leadership and Project Oversight Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving. Oversee the overall quality of project deliverables to exceed client expectations consistently. Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients. Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps. Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure. Mentorship and Capability Building Mentor members of the Consulting & Transformation practice and other team members throughout CXG. Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results. Deliver internal training for knowledge-sharing within the team when required. Contribute to the development of consulting methodologies, frameworks, and best practices across the practice. Thought Leadership Identify and capitalize on opportunities to develop intellectual capital. Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market. Requirements What you will bring: Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field. 10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment. Established network within the premium and luxury industry. Proven business development capabilities and experience contributing to revenue growth. Strong analytical, problem-solving, and storytelling capabilities. Exceptional leadership and project management skills. Track record of contributing to thought leadership initiatives. Strong mentorship and team development capabilities. A proactive and hands-on approach with a can-do attitude, ready to tackle challenges with sleeves rolled up. Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment. Fluent in English and French, both written and spoken. Why Join CXG? At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands. You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter. If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.

Location: Serbia; Romania; Hungary Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. The Role This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Responsibilities: CRM & Sales Operations: - Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows - Enforce strong CRM discipline across the sales team through training, audits, and corrective actions - Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency Team Leadership & Development: - Lead and develop the sales team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets - Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities Inbound Lead Management: - Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. - Continuously optimize lead distribution to maximize efficiency, conversion, and team performance Call Quality & Communication Standards: - Own call quality and communication standards, with calls as the primary channel for US-based clients - Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email Performance & Analytics: - Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. - Design and execute data-backed initiatives to improve conversion and overall sales performance Proactivity & Continuous Improvement: - Proactively identify and solve problems, taking full ownership even with limited resources - Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact Requirements - 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth - At least 2 years of managerial experience, leading and developing sales teams - Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance - Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control - Experience managing inbound sales, preferably in a B2C or high-volume environment - Experience leading teams of 5+ Sales Reps. - Strong analytical mindset with the ability to make data-driven decisions - Experience with call-based sales models - Fluent English (working with US-based clients) - High level of involvement in day-to-day sales operations Nice-to-Have - Experience scaling inbound sales teams - Proven success improving conversion rates - Familiarity with call tracking and call scoring tools - Background in fast-growing or high-volume sales environments Benefits - Full-time, remote role (8:30 AM – 5:00 PM EST). - B2B contract. - Fixed salary plus performance-based bonuses. - Real ownership of the sales function in a scaling U.S. business. - Opportunity to work with a professional international team and prestigious U.S. clients.

Location: Estonia; Ljubljana, Slovenia; Moldova; Warsaw, Poland; Lithuania; Latvia Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. The Role This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Responsibilities: CRM & Sales Operations: - Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows. - Enforce strong CRM discipline across the sales team through training, audits, and corrective actions. - Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency. Team Leadership & Development: - Lead and develop the sales team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets - Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities Inbound Lead Management: - Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. - Continuously optimize lead distribution to maximize efficiency, conversion, and team performance. Call Quality & Communication Standards: - Own call quality and communication standards, with calls as the primary channel for US-based clients. - Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email. Performance & Analytics: - Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. - Design and execute data-backed initiatives to improve conversion and overall sales performance. Proactivity & Continuous Improvement: - Proactively identify and solve problems, taking full ownership even with limited resources. - Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact. Requirements - 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth. - At least 2 years of managerial experience, leading and developing sales teams. - Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance. - Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control. - Experience managing inbound sales, preferably in a B2C or high-volume environment. - Experience leading teams of 5+ Sales Reps. - Strong analytical mindset with the ability to make data-driven decisions. - Experience with call-based sales models. - Fluent English (working with US-based clients). - High level of involvement in day-to-day sales operations. Nice-to-Have - Experience scaling inbound sales teams. - Proven success improving conversion rates. - Familiarity with call tracking and call scoring tools. - Background in fast-growing or high-volume sales environments. Benefits - Full-time, remote role (8:30 AM – 5:00 PM EST). - B2B contract. - Fixed salary plus performance-based bonuses. - Real ownership of the sales function in a scaling U.S. business. - Opportunity to work with a professional international team and prestigious U.S. clients.

Location: Dominican Republic; Costa Rica; Albania; Bulgaria; Croatia; Czechia Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. The Role This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Responsibilities: CRM & Sales Operations: - Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows - Enforce strong CRM discipline across the sales team through training, audits, and corrective actions - Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency. Team Leadership & Development: - Lead and develop the sales team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets - Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities Inbound Lead Management: - Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps - Continuously optimize lead distribution to maximize efficiency, conversion, and team performance Call Quality & Communication Standards: - Own call quality and communication standards, with calls as the primary channel for US-based clients - Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email Performance & Analytics: - Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep - Design and execute data-backed initiatives to improve conversion and overall sales performance Proactivity & Continuous Improvement: - Proactively identify and solve problems, taking full ownership even with limited resources - Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact Requirements - 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth - At least 2 years of managerial experience, leading and developing sales teams - Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance - Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control - Experience managing inbound sales, preferably in a B2C or high-volume environment - Experience leading teams of 5+ Sales Reps. - Strong analytical mindset with the ability to make data-driven decisions - Experience with call-based sales models - Fluent English (working with US-based clients) - High level of involvement in day-to-day sales operations Nice-to-Have - Experience scaling inbound sales teams - Proven success improving conversion rates - Familiarity with call tracking and call scoring tools - Background in fast-growing or high-volume sales environments Benefits - Full-time, remote role (8:30 AM – 5:00 PM EST) - B2B contract - Fixed salary plus performance-based bonuses - Real ownership of the sales function in a scaling U.S. business - Opportunity to work with a professional international team and prestigious U.S. clients

Location: Ta' Xbiex, Malta Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a network of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. Role Overview As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey. What you will be doing Portfolio Management: Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand. Player Escalation & Upselling: Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives. Behavioral Monitoring: Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses. Operational Coordination: Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base. Campaign Execution: Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders. Lifecycle Communication: Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products. The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand. Requirements Proven experience in customer service, CRM, or user engagement. Excellent communication skills in English and Portuguese , both written and verbal, Ability to build trust with players without relying on excessive bonuses. Familiarity with iGaming products and user behavior. Comfortable working with performance KPIs and analyzing user activity reports. Proactive, autonomous, and organized. Proficient with CRM tools, Slack, and other dashboards. Nice to Have Previous experience with VIP users or retention in the industry. Experience in a fast-paced, performance-driven environment. This is a fantastic opportunity to join a growing team and make a direct impact in an international setting. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply. Benefits 🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market 💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration 🌍 Experience an international work environment with a passionate, motivated and professional team 🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's sought-after marinas Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you! Explore Neo Group Further: For more details about life and careers at Neo Group, visit our Career Website connect with us on Instagram , and engage with us on LinkedIn . Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!

- Формирование и реализация дорожной карты продукта на основе данных и приоритетов бизнеса. - Работа над повышением ретеншна игроков, включая анализ поведения, выстраивание сценариев возврата и прогрева аудитории.