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Location: Hamburg Workplace: Hybrid TECH DIRECTOR - MOBILE (F/M/D) JOB DESCRIPTION adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions to meet the diverse needs of app publishers. Being part of the applike group https://applike-group.com/ ecosystem plus the significant financial backing from Bertelsmann empowers us to do this. At adjoe, we are proud of our advanced tech stack https://adjoe.io/techstack/ and dynamic and innovative workforce. MEET YOUR TEAM: REWARDED SOLUTIONS - MOBILE INTEGRATIONS The Mobile Integrations Team is part of our Rewarded Solutions Department which develops the technology behind adjoe's innovative rewarded engagement products that serve over 57 million daily mobile users.   Mobile Integrations is responsible for the native Android and iOS SDKs written in Java/Kotlin and Swift that handle much of the complex engagement flows. On top of the SDKs are widely customizable web applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via AWS Athena, Kafka, Spark, S3, and MySQL.   For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the world’s top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology. WHAT YOU WILL DO:   - Lead & Scale: Take ownership of the Mobile Integrations team from day one, setting the benchmark for engineering excellence across our mobile SDKs before scaling your scope to lead up to 3 cross-functional mobile engineering teams, guiding line managers and tech leads along the way. - Architect & Innovate: Drive the holistic mobile architecture, technological direction, and platform scalability, ensuring our SDKs remain robust, performant, and future-proof across millions of daily active devices. - Partner Strategically: Collaborate closely with the VP of Engineering, Product leadership, and executive stakeholders to translate high-level business goals into a concrete, high-impact mobile platform roadmap. - Foster Engineering Culture: Champion engineering best practices, sustainable code reviews, and architectural alignment across teams while collaborating with tech leads company-wide to push technical standards forward. - Build & Mentor: Play a defining role in recruitment and organizational growth; mentoring senior engineers and managers, fostering a high-performance culture, and helping every engineer reach their full potential.   WHO YOU ARE: - An experienced engineering leader with 8+ years of professional experience in software development and technical management. - Extensive experience as a Team Lead, Engineering Manager or Tech Director, ideally with a track record or strong readiness for managing large mobile engineering teams. - Deep background in mobile ecosystems (iOS/Android, SDK development) with high architectural standards across scaling systems. - Proven track record of mentoring tech leads and senior engineers, driving engineering strategy, and organizational scale. - Someone who enjoys translating business requirements into pragmatic technical solutions and can also efficiently communicate technical solutions to business stakeholders. - Able to balance developer experience, security, and performance when designing interfaces and systems. - A strong communicator who can adapt their level of detail when talking to engineers, product, and business stakeholders. - Fluent in English. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company. We welcome applications from people who will contribute to the diversity of our company.

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Lubisz pracować w zespole i posiadasz doskonałe umiejętności komunikacyjne? Lubisz pracować w dynamicznym środowisku? Jeśli Twoja odpowiedź brzmi tak - czytaj dalej! 🤩 Poszukujemy pracowników na pełen etat (40h/tygodniowo) oraz pół etatu (20h/tygodniowo), którzy dołączą do naszego Działu Supportu! (zdalnie) Twoje zadania: Wspieranie naszych klientów oraz partnerów (kurierów, restauracje, sklepy) poprzez live czat, maile i telefon; Efektywna realizacja codziennych zadań zgodnie z ustalonymi procesami i standardami zespołu; Umiejętne zarządzanie czasem i priorytetami; Proaktywne podejście do usprawnień – szukanie rozwiązań, które poprawiają jakość i tempo obsługi klienta; Praca w oparciu o jasno określone KPIs takie jak CSAT, czas odpowiedzi, czy jakość - które wspólnie z Twoim Team Leadem będziecie regularnie analizować i rozwijać, by dostarczać jak najlepsze doświadczenia naszym klientom i partnerom. Nasze oczekiwania: Praca w Dziale Support Wolt to szybkie tempo, kontakt z wymagającymi klientami i konieczność sprawnego podejmowania decyzji – dlatego świetnie odnajdą się u nas osoby samodzielne, odporne na stres, które potrafią działać z opanowaniem, także w sytuacjach konfliktowych. Ta rola będzie dla Ciebie idealna, jeśli: Dobrze radzisz sobie z rutyną i powtarzalnymi zadaniami; Potrafisz zachować zimną krew pod presją czasu; Lubisz kontakt z ludźmi – nawet jeśli są zdenerwowani; Jesteś osobą, która szuka rozwiązań; Świetnie odnajdujesz się w młodym, dynamicznym zespole. A także: Szybko się uczysz, nie masz problemu z wielozadaniowością; Możesz pracować zmianowo: rano, wieczorem/nocą i w weekendy - większość zmian w ciągu pierwszych dwóch miesięcy jest w godzinach 12:00-2:00  (aktualnie nasze godziny otwarcia to od 6:00 do 3:00;) Biegle posługujesz się językiem polskim i posiadasz znajomość języka angielskiego (B2); Możesz pracować w pełnym lub niepełnym wymiarze godzin (20h lub 40h tygodniowo) Co możemy Ci zaoferować: Umowa o pracę; Wynagrodzenie podstawowe plus bonusy za pracę w godzinach nocnych (22:00 - 6:00) Realne możliwości rozwoju profesjonalnego - zarówno w ramach Działu Support jak i w szerszych strukturach zespołu; Angażującą kulturę organizacyjną pełną zabawy, szacunku i wzajemnego wsparcia; System kafeteryjny MyBenefit (punkty możesz wykorzystać np. na kartę Multisport), zniżki na zamówienia w aplikacji Wolt, 26 dni urlopu, dzień wolny z okazji urodzin, prywatną opiekę medyczną i psychologiczną; Pracę zdalną; Niezbędny do pracy sprzęt techniczny; W pełni płatny okres onboardingowy. Jeśli cenisz dynamiczne środowisko pracy, chcesz mieć realny wpływ na działania i dołączyć do ambitnego zespołu – aplikuj już teraz! 💙 The salary range for this role is 4919 PLN -6149 PLN gross per month. (for full-time position) The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Benefits Health Insurance: Comprehensive medical coverage through Medicover’s Zdrowie Premium plan, offering specialist consultations, diagnostics, and routine check-ups for just PLN 1 per month. Participation is voluntary, with the option to extend coverage to family members for PLN 255.45 per month. Employee Capital Plans (PPK): Long-term savings program managed by Nationale-Nederlanden, helping employees build financial security for the future. Funded by monthly contributions of 2% from the employee and 1.5% from Wolt, with automatic enrollment for eligible employees under 55. MyBenefit Cafeteria: Monthly allowance of 106 points (1 point = 1 PLN) to spend on benefits like fitness or wellness passes, shopping vouchers, cinema tickets, or other discounts. MultiSport Card: MultiSport Light: 0.00 PLN employee cost & 74.00 PLN cafeteria deduction MultiSport Classic: 0.00 PLN employee cost & 101.00 PLN cafeteria point deduction MultiSport Plus: 30.00 PLN employee cost & 101.00 PLN cafeteria point deduction Fitness benefit available through the MyBenefit Cafeteria platform, offering access to thousands of gyms, pools, and sports facilities across Poland. Employees have the option to select the card most suitable for their needs. Options: Annual Leave: Take time to rest, recharge, and do what matters most. Your annual leave may vary depending on your role or contract, but everyone gets plenty of time to unwind and find balance. The accrual of vacation days is determined by the terms of your employment contract. Full-time employees are entitled to 26 vacation days per holiday year, regardless of their employment history. Birthday Day Off: One extra paid day off each year to celebrate your birthday, available to all employees. Can be taken within seven days of your birthday (or later within the settlement period) as a full day off, no carry-over or cash equivalent. Employee Assistance Program (EAP): A trusted, confidential way to access professional support whenever you need it. Our EAP provides immediate, confidential access to professional support for you and your family. 24/7 counselling by phone, video, or chat. Available in multiple languages across all markets. Guidance on work, family, finances, and wellbeing. Free of charge for all employees and their dependents. Cuckoo Wellbeing Platform: A simple and engaging way to boost wellbeing and productivity every day. Cuckoo encourages short, energising movement breaks that fit naturally into your workday. It helps you build lasting healthy habits, supporting focus, energy, and overall wellbeing. Wolt Credits When you order home delivery through Wolt, you’ll get more than just great food you earn Wolt Credit! Earn 15% back in Wolt Credits on every home delivery order. Credits appear automatically after your delivery is completed. Use them toward future orders, they apply until used or expired. Credits are based on the amount you pay, with caps applied per order. Global Parental Leave At a Glance: Our Global Parental Leave policy reflects Wolt’s commitment to openness, equality, and inclusion ensuring all parents can take meaningful time with their families, no matter where they work. Wolt tops up statutory provisions where needed to provide the equivalent of 100% pay for up to 16 weeks of paid leave. Available to all permanent employees after 12+ months service. Can be taken any time until your child turns 3. Applies equally across all markets, genders, parents, and family structures. The successful candidate's starting hourly pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Pay Range: 4 919 zł — 6 149 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Выстроить и масштабировать маркетинговую систему с горизонтом планирования 3–6 месяцев. — Формировать маркетинговую стратегию и план запусков.

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Strong Middle Ukraine Remote APPLY NOW REFER A FRIEND Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! What project we have for you Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack. Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals. What you will do In one sentence: Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds. Responsibilities: Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences. Participate in on-call rotations and provide timely incident response and resolution. Perform ticket analysis, service interruption analysis. Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities What you need for this Critical Experience: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Familiarity with Business Support System (BSS)  (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together) Technical Skills of Rest API Proficiency in scripting languages such as Shell, Python or Bash. Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes. Must have experience of working with microservices. Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana). Practical experience with NoSQL databases, such as Couchbase and HBase. Hands-on expertise in PostgreSQL Practical experience with Unix / Linux Scripting Proficiency in English communication, both written and verbal. Requirements: 4+ years of experience Willing to work in shifts and weekend support model. Strong problem-solving skills and the ability to work effectively in fast-paced environments. Must have the ability to see the full End to End picture, including impact on the customer. Will be a plus: Familiarity with Fuse, Camel, and Spring Boot is a plus. Knowledge of REACT and Redux is considered an added advantage. Proficiency in Core Java and Java scripting. Knowledge of API Man. Knowledge of  Diameter Protocol is a plus. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills BSS Docker/Kubernetes Grafana Linux NoSQL PostgreSQL Prometheus REST

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Technical Support Engineer I Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. About the Role This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers. What You’ll Do Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products. Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account administration team and other groups. Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support. Troubleshoot a variety of integrations. Act as a technical resource to the CSM and other sales teams. Conduct detailed investigation of reported “Bugs” to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version). Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management. Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles. Provide Integration Training to the team via “Get Familiar With” meetings. Track issues using task management systems like JIRA. Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4). Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)). Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng). The Right Fit Experience in customer-facing technical support. Foundational understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell). Competence and familiarity with technical concepts involving networking and filesystems. Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce). Ability to learn new technologies quickly and a drive for personal development. Experience with API usage and Python familiarity (installation and use). Comfortable with AI Agents and Tools to enhance productivity. Minimum 2-3 years of experience. Nice to Have Expertise/experience with text shells (PowerShell, Bash, and Terminal). Scripting and automation experience or familiarity. Backblaze Backup troubleshooting expertise, including error codes, Bztransmit errors, and installation errors. Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS. General knowledge of internet protocols, computing, data collection, and analysis. Familiarity with data visualization tools (OpenSearch and Grafana). At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We’re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Daily Responsibilities Independently craft, edit, and iterate on high-visibility promotional assets, including cinematic trailers, teasers, gameplay reveals, dev diaries, behind-the-scenes content, and paid media, shaping narrative structure, pacing, rhythm, and emotional impact.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Yerevan, Remote/Yerevan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Tbilisi, Remote/Tbilisi Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Poland, Remote/Poland Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand existing workflows, business rules, data requirements, and operational processes.

Location: Armenia Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the role You will work closely with internal stakeholders alongside Senior Project Manager to uncover the real problem behind each request, define the expected business value, and shape the right solution. Delivery is owned end to end, from scoping and prioritisation through IT coordination to acceptance and rollout. What you will do Support the delivery of a diverse project portfolio across business divisions, from initial request to go-live. Run requirements discovery with stakeholders, challenge assumptions, and translate business needs into clear, actionable Jira tickets. Assess and prioritise requests against company objectives and the wider project roadmap. Act as the key point of contact between business and IT, so that development teams have full context and get timely answers. Engage adjacent teams where their input or impact is relevant. Track progress, manage dependencies and keep stakeholders informed throughout the delivery cycle. Coordinate user acceptance testing, guide stakeholders through validation, and secure sign-off. Prepare project presentations, management reports and status updates. Serve as a knowledge resource for colleagues on internal processes and automation tools. What you will bring Must have A solid understanding of how a fintech or brokerage business operates, and genuine interest in financial markets and industry trends. Excellent communication and presentation skills. You engage confidently with stakeholders at all levels and aren't afraid to ask the questions that matter. A strong sense of ownership. You make decisions, take responsibility, and drive tasks to completion. Strong analytical and organisational skills, with the ability to process large volumes of information and turn them into structured, actionable plans. A proactive, solution-oriented mindset. You bring ideas forward and present them clearly and convincingly. Eagerness to learn and the resilience to thrive in a fast-paced, demanding environment. Fluent English, our primary working language. Nice to have Russian language skills. Prior experience in project management, business analysis or a similar coordination role. Hands-on experience with Jira and Confluence. Practical understanding of AI tools and their business applications. Basic knowledge of trading and financial instruments. Familiarity with project management methodologies (Agile, Scrum), sprint planning and effort estimation. What we offer A competitive salary that reflects what you bring Fully remote - enjoy the freedom to work from anywhere Corporate Macbook Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise Innovative & inspiring culture, autonomous and informal work environment Extended benefits, choose from: Health insurance/extra annual leave/wellbeing program Ongoing education & training programs Opportunity to network and connect at Corporate Events Team off-sites and paid business trips when needed Global career opportunities EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Hardware Fleet Operations Specialist Location: Aliso Viejo, CA - Hybrid Contract role: 12 months As a part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. The Hardware Fleet Operations team is a critical component of our support structure that enables GDFT to successfully operate a global footprint at scale. This role focuses on Linux terminal-based troubleshooting beyond documented workflows, investigating recurring issues, managing the hardware lifecycle, and improving documentation and runbooks. You will partner with various engineering groups to transition operational support work to the Hardware Fleet Operations team. The role also includes building lightweight scripts or basic automation to reduce manual effort and enable other support teams to handle repeatable tasks more efficiently. Key Responsibilities Respond to operational support requests in a 24/5 environment, meeting SLAs and prioritizing work across internal customers and cross-functional teams. Troubleshoot and support Linux-based hardware systems using terminal-based tools, addressing issues that require investigation beyond existing documentation. Identify recurring operational issues and work with engineering teams to stabilize and operationalize support workflows. Create, update, and maintain runbooks, troubleshooting guides, and internal documentation based on real-world support findings. Develop and maintain lightweight scripts or simple automation to reduce manual tasks and improve operational consistency. Support the transition of operational workloads from engineering teams into the Hardware Fleet Operations team. Who We Are Looking For 2-3 years of hands-on experience supporting or troubleshooting Linux-based systems. Prior experience in a technical support, operations, or IT service delivery role. Comfortable in working primarily in Linux terminal environments. Experience following and improving runbooks, documentation, and operational processes. Familiarity with ticketing systems such as Jira or ServiceNow in an operations context. Strong written and verbal communication skills, with the ability to clearly document issues and solutions for technical and non-technical audiences. Preferred Qualifications Linux terminal-based troubleshooting Basic scripting or automation (e.g., Bash, Python, or similar) IT support fundamentals, including systems and basic networking concepts (Network+ level or equivalent) Compensation: $40-45/Hour Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Bangalore - Engineering Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your Mission We are looking for a Software Engineer II who operates as a Builder — an engineer with an unusual bias to ship, an eye for craft, and a comfort running toward ambiguity instead of waiting for it to be solved for you. - Be immersive in the 'why' of what we're building — not just the ticket. - Validate with real users and teammates early; fail fast and iterate faster. - Operate AI-forward and hands-on; let modern tools expand what you can ship on your own. And the core technical chops of a strong frontend-leaning full-stack engineer. At UiPath we are enabling enterprises to transform via Business Orchestration and modernize their core business processes. The frontend is where customers feel whether the product is world-class. We are a global team that collaborates like a startup and protects the pace and autonomy that lets engineers grow fast. What you'll do at UiPath - Ship Frontend, End-to-End: Build features from empty Figma (or no Figma at all) through production — interactive, accessible, fast, and on-brand. - Builder Mindset: Pick up loosely defined problems and turn them into working product. Prefer a scrappy shipped v1 over a polished plan. - AI-Forward Development: Use Codex, Claude Code, and similar tools as part of your daily loop for coding, refactoring, testing, and debugging. Share what works with the team. - Talk to Users: Join customer calls, review feedback, and watch real people use the thing. Let what you see change what you build. - Touch the Stack When Needed: Write the API, add the column, ship the endpoint — whatever unblocks your feature. Frontend is home base, not a ceiling. - Raise the Craft Bar: Care about spacing, type, motion, loading states, empty states, and edge cases. Modern, delightful UI is the job, not a bonus. What you'll bring to the team - Shipping experience: 3–7 years of professional experience (or equivalent) shipping production software, with a frontend center of gravity. - Modern frontend fundamentals: TypeScript, React (or equivalent), component composition, state management, responsive design, accessibility, and web performance awareness. - Enough backend to unblock yourself: You've written REST/GraphQL endpoints, worked with a database, and handled auth — or you're hungry to learn. - Taste: You notice when a UI is well-crafted and can articulate why. You can produce something clean without a designer holding your hand. - AI-forward habits: You already code with AI tools and have opinions about how to get more leverage from them. - Ownership and time management: You break work down, ship small, communicate early, and finish what you start. Write automated tests for multi-tier systems, debug cross-service issues, and take deep ownership during incidents. - Customer curiosity: You'd rather watch one user try the product than read ten pages of spec. Nice to have Experience with LangChain/Langraph, OCR/large-document pipelines, or LLM evaluation frameworks. #LI-VR1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

• Стратегия и запуски: план на 3–6 месяцев (вебинары, базы, холодный трафик), сильные офферы в связке с продуктом, контроль упаковки и смыслов. • Лидогенерация: масштабирование холодного трафика, прогрев и вывод лидов на diagnostics-сессии;

Location: Riverside, United States Partner One is a long-term investment group specializing in the acquisition and growth of successful software companies. With over 30 years in business, we own and operate some of the fastest-growing enterprise software companies globally. More than 2,000 of the world’s largest corporations and governments rely on our software for their most critical operations and to safeguard their most valuable data. We are looking for a Network Infrastructure Engineer to join our team based at our Riverside Data Centre, California – this DC hosts infrastructure and equipment supporting multiple companies across our portfolio.  This is a hands-on, technical role, ideal for someone looking to build their experience across IT support, hardware, networking, and data centre operations. You’ll work alongside our existing Data Centre Engineer and wider IT teams, helping with day-to-day requests and providing on-site support when physical access to equipment is required. We’re not looking for someone who knows everything already; our goal is to identify someone practical, reliable and keen to learn, who is comfortable working with IT hardware and following technical instructions Responsibilities: Install, rack and cable servers, switches and other network equipment Assist with basic installation and decommissioning of Data Centre hardware Provide ‘Smart Hands’ support for our wider IT teams and portfolio companies Carry out tasks such as power cycling equipment, checking connections, reseating cables and replacing basic components Supporting our existing Data Centre Engineer when additional resource is needed Troubleshoot basic network connectivity issues, including checking cabling, ports, connections and device status Escalate more complex infrastructure or networking issues to the appropriate engineer or technical team Assist with laptop and end-user device management Receive returned equipment and ensure assets are correctly recorded and stored; wipe and securely prepare laptops and other devices for re-use or disposal; configure and prepare devices to be shipped to new or existing users Assist with IT asset and inventory management, including tracking equipment entering and leaving the Data Centre Follow documented processes and maintain accurate records of work completed, and assist with other hands-on IT and Data Centre tasks as required Requirements Minimum of 3 years of experience in on-premises IT environments. Understanding and experience with computer hardware and networking Confidence working with laptops, desktops and other IT equipment A basic understanding of network concepts such as IP addresses, switches, network ports and Ethernet connectivity An interest in learning more about servers, networking and Data Centre infrastructure The ability to follow technical instructions and documented processes carefully Good organization, attention to detail and problem-solving skills A willingness to ask questions and escalate when something is outside your knowledge or experience. Good communication skills and a helpful, service-focused attitude with the ability to work collaboratively with engineers and IT teams who may be based remotely Preferred Requirements Experience in any of the following would be useful, but is not essential: Data Center experience/exposure. Working in an IT Help Desk, Service Desk or desktop support environment Installing or replacing computer hardware Basic network troubleshooting Server or network rack installation and cabling Laptop imaging, configuration or device management IT asset management Microsoft Windows and Microsoft 365 Working with a ticketing system such as Jira CompTIA A+, Network+ or similar entry-level IT certifications Benefits This role offers an opportunity to gain hands-on experience across a broad range of technologies and environments. You’ll work with infrastructure supporting multiple companies, giving you exposure to Data Centre operations, networking, servers, end-user computing and IT support. For someone at the beginning of their IT career, it’s a great opportunity to develop practical skills while working alongside more experienced engineers and gradually taking on greater technical responsibility. Compensation The estimated compensation range for this role is $40,000 - $60,000/ year Gross USD. Actual compensation will be based on local market benchmarks and relevant experience. This recruitment process may use automated or artificial intelligence to screen or assess applicants This job posting is for an existing vacancy.

Location: Montevideo, Uruguay New opportunities in Uruguay, Montevideo! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We are seeking a Digital Content Author to build, update, and maintain customer-facing digital experiences (App and Web) for a major global brand. This role is focused on tactical content execution, quality assurance, and daily platform maintenance. In close coordination with the Digital Content Operations Lead and US-based teams, you will transform design assets into functional digital content, troubleshoot routine authoring issues, and ensure all releases meet strict quality and governance standards. 🧩 Key responsibilities: Hands-On Execution: Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) using approved Figma designs, assets, copy, and requirements. Campaign Delivery: Execute scheduled Experience Launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time. Validation & Troubleshooting: Validate authoring inputs, identify missing or inconsistent requirements, and flag blockers before execution. Troubleshoot routine authoring issues and escalate complex technical problems to the appropriate lead. Quality Assurance: Perform thorough content QA and peer reviews to ensure absolute accuracy, functionality, and consistency across all digital experiences. Release Management: Prepare content for release and support the publishing process, production validation, and live issue resolution. Governance & Documentation: Follow established content governance, source-of-truth guidelines, QA, and publishing standards. Maintain highly accurate Jira ticket updates, authoring status, and execution documentation. Cross-Functional Collaboration: Collaborate daily with the nearshore Content Lead, offshore teams, and the US-based Content Operations team to meet strict deadlines and quality expectations. 🟩 Ideal Experience & Qualifications: 1-3 years of hands-on experience authoring in Contentful or a comparable enterprise headless CMS. Strong working knowledge of digital content QA processes and peer review standards. Proficiency using design extraction tools (Figma) and project management/ticketing systems (Jira). Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment. Ability to manage multiple concurrent deadlines and execute effectively under pressure. Strong communication skills with the ability to clearly flag issues and escalate blockers. Must be able to work on-site in Santiago City in Chile Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.