Задачи:
— Администрирование серверов KSC, включая контроль параметров работы системы: состояние вирусной активности, сетевых атак, агентов администрирования и обновлений.
— Мониторинг использования лицензий.
— Контроль статусов регулярно выполняемых задач: загрузка обновлений в хранилище, обновление баз на устройствах, проверка на вирусы, поиск уязвимостей, резервное копирование.
— Администрирование KWTS с контролем и фильтрацией входящего и исходящего трафика, настройкой правил доступа.
— Администрирование KSMG: настройка фильтрации нежелательной почты и фишинговых сообщений, интеграция с КАТА, настройка правил доступа и фильтрации сообщений по содержимому.
— Администрирование СКДПУ: настройка правил доступа для пользователей, мониторинг и отслеживание действий привилегированных пользователей.
Требования:
— Опыт работы с KSC, KWTS, KSMG, КАТА (администрирование, настройка правил доступа, обновление ПО и т.д.).
— Развитые коммуникативные навыки и опыт ведения деловой переписки.
— Понимание принципов обеспечения безопасности.
— Будет плюсом опыт работы с SIEM-системами (MP SIEM) и наличие специализированных сертификатов или курсов повышения квалификации.
Условия:
— Помощь в адаптации для быстрого погружения в работу.
— ДМС, включая ежегодный Check UP, стоматологию, телемедицину, психологическую поддержку в онлайн-формате.
— Страхование от несчастного случая и страхование при выезде за рубеж.
— Постоянное развитие: доступ к онлайн библиотеке, курсы, тренинги.
— Частичная компенсация затрат на занятия спортом.
— Комьюнити единомышленников по увлечениям и интересам.
— Аккредитация в Минцифры.
— Социальная поддержка в ключевые моменты жизни сотрудников.
— Комфортабельный офис.
— Официальное трудоустройство.
Работа в офисе в Москве, адрес: Новокузнецкая, Павелецкая, Третьяковская, Озерковская набережная, 28с3.
Location: Воронеж
Команда нашего подразделения занимается комплексным обеспечением безопасности на объектах организации. Мы занимаемся проектированием, реализацией и поддержкой функционирования современных систем безопасности высокого уровня надежности и эффективности. Наша основная задача — создать надежную инфраструктуру для предотвращения угроз и оперативного реагирования на инциденты.
Обязанности
* обеспечивать бесперебойную работу, проводить модернизацию и администрировать системы безопасности (охранно-пожарной сигнализации, систем контроля и управления доступом, телевизионного наблюдения)
* организовывать внедрение современных высокотехнологичных электронных систем безопасности на строящихся объектах организации
* осуществлять контроль технического состояния, организовывать обслуживание и ремонт технических средств безопасности
* участвовать в приемке выполненных монтажных работ по установке технических средств охраны
* анализировать состояние оснащенности объектов техническими средствами защиты, собирать и обобщать информацию, формировать сводные отчёты
* применять модели видеоаналитики для обеспечения охраны объектов Банка
* использовать возможности нейросетей для повышения эффективности охраны объектов, оптимизации охранных функций
* взаимодействовать с частными охранными предприятиями по вопросам обеспечения пультовой охраны объктов Банка
Требования
* высшее техническое образование
* знание современных технических систем безопасности
* опыт работы в области проектирования\\монтажа\\сопровождения технических систем безопасности (охранная сигнализация, телевизионные системы видеонаблюдения, системы контроля и управления доступом, системы пожарной сигнализации, системы оповещения и управления эвакуацией людей при пожаре)
* опыт уверенной работы с офисными приложениями
* опыт работы с ИИ-инструментами.
Условия
* пятидневную рабочую неделю, график с 9:00 до 18:00
* регулярный пересмотр заработной платы, стабильный оклад и годовую премию
* официальное оформление с первого рабочего дня
* расширенный ДМС и льготное страхование для семьи
* бесплатное корпоративное обучение
* подписка Прайм с возможностью совместного использования на трёх близких
* корпоративную пенсионную программу
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* вознаграждение за рекомендацию друзей в команду Сбера.
Задачи: Обеспечивать техническую поддержку сотрудников офисов и складов, устанавливать, настраивать и обслуживать компьютеры, мобильные устройства, периферийное оборудование, локальные сети и Wi-Fi.
Zадачи:
— Работа с системами на базе Linux
— Управление сетевым оборудованием Cisco и MikroTik
Требования:
— Знание протокола TCP/IP
Условия:
— Офисный формат работы в городе Ташкент
— Оплата от 7 000 000 сумов
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
Мы в Центре Робототехники Сбера интегрируем передовые робототехнические
системы собственной разработки, включая манипуляторы, мобильные колесные роботы, мобильные манипуляторы, роботов собак и другие cutting-edge решения, в реальные промышленные проекты, чтобы обеспечить эффективность и автоматизацию процессов.
Мы ищем единомышленников, которые разделяют нашу страсть к робототехнике и обладают навыками разработки встраиваемого программного обеспечения.
Обязанности
* конфигурация систем разработки, тестирования, средств автоматизации и ИТ-инфраструктуры
* ведение документации
* поддержка инфраструктуры (администрирование S3 и БД, администрирование серверов, поддержка DevOps и других средств инженерной разработки)
* обеспечение мониторинга и выявление узких мест в работе систем
* проработка и претворение в жизнь технологий развертывания и обеспечения бесперебойной работы прикладного ПО
* решение задач в области мониторинга и обеспечения отказоустойчивости
Требования
* экспертные знания ОС семейства Linux
* опыт работы с terraform, ansible
* опыт работы с продуктами Cloud.ru (IaaS, PaaS, SaaS)
* уверенные понимания сетевых технологий и протоколов
* опыт работы с docker, k8s, docker-compose
* понимание принципов масштабирования и обеспечения отказоустойчивой инфраструктуры
* опыт работы с системами мониторинга
* опыт работы с Gitlab, Nexus
* опыт построения CI/CD процессов
Условия
* комфортный современный офис возле МЦК ЗИЛ
* ежегодный пересмотр зарплаты и годовую премию
* уникальную систему обучения Сбера для профессионального и карьерного развития
* расширенный ДМС и льготное страхование для семьи
* гибкий дисконт по ипотечному кредиту, равный 1/3 от ключевой ставки ЦБ
* подписка "Прайм" с возможностью использования на трех близких
* вознаграждение за рекомендацию друзей в команду Сбера.
• Работа с GR, проведение внутреннего аудита, выстраивание системы работы с провайдерами и обеспечение современных мер безопасности. • Подчинение генеральному директору.
Responsibilities:
— Own the transaction monitoring framework for fiat and crypto across the Group, including rules, scenarios, thresholds, and documented rationale.
— Ensure that every product, entity, and payment flow fully integrates with monitoring systems, including new products before launch.
— Manage the entire alert handling process: triage, investigation, escalation, case management, and closure, adhering to SLAs and quality standards.
— Maintain alert and case queues within acceptable limits through capacity planning, rota management, and backlog recovery.
— Supervise outsourced and third-party review capacity, SLA performance, and quality controls.
— Lead rule calibration, effectiveness testing, and automation of manual, low-judgement tasks.
— Lead and develop a team of over 10 analysts, establish SOPs, QA/QC frameworks, and management information for senior leadership.
Requirements:
— Minimum 5 years of experience in transaction monitoring or financial crime investigations, including at least 2 years in a leadership or management role.
— Experience in payments, e-money, banking, or crypto; experience with both fiat and crypto is highly advantageous.
— Demonstrated success in improving monitoring functions through rule rebuilds, backlog recovery, and automation with measurable results.
— Experience in workforce and capacity planning, QA/QC frameworks, and managing operational SLAs, including oversight of outsourced functions.
— Practical knowledge of rule design, threshold calibration, and effectiveness testing.
— Familiarity with UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN), and PEP screening.
— Comfortable working with data, with the ability to query, interpret, and act; SQL or Python skills are a plus.
— Preferable exposure to France’s ACPR/AMF and reporting to TRACFIN, FINTRAC, or understanding FIU regimes in UAE and Switzerland.
— Experience with blockchain analytics tools such as Chainalysis, Elliptic, or TRM.
— Clear understanding of where automation and AI can assist monitoring versus where human oversight is necessary.
Benefits:
— Real ownership of a core control in a regulated, fast-growing company and leadership of a team of over 10 people.
— Direct access to senior leadership and an open company culture.
— 30 days of annual leave per year.
— 4 wellbeing days and 1 company volunteering day per year.
— Private healthcare, pension, income protection, and life insurance.
— Menopause policy and enhanced parental leave policy.
Applicants must be able to attend the London office at least one day per week.
Location: Москва
Команда занимается промышленным сопровождением (администраторы прикладного ПО) сервисов Сбера.
Сотрудники тесно взаимодействуют с Agile командами для вывода новых продуктов для клиентов.
Обеспечивают бесперебойную работу сервисов. Имеют глубокое понимание бизнес-процессов систем.
Обязанности
### Обязанности:
* сопровождение и внедрение автоматизированных систем
* работа с бизнес-командами по выводу приложений на тестовый и промышленный контуры
* работа с инцидентами, инфраструктурными рисками, проблемами.
Требования
### Требования:
* высшее образование
* опыт сопровождения и внедрения автоматизированных систем, ППО, бизнес-приложений, программных продуктов, в рамках жизненного цикла ПО
* представление об архитектурах приложений, интеграционных взаимодействиях
* навыки работы с SQL или аналогичных языках (выборки по условиям, объединение таблиц, группировки).
* опыт работы с Linux
* опыт использование практик DevOps, систем контроля версий, понимание CI/CD
* представление о компьютерных сетях, модели OSI.
* быть готовым работать по сервисной модели ITSM/ITIL
* знание принципов построения и сопровождения надежных, безотказных высоконагруженных систем.
### Будет плюсом:
* опыт сопровождения и внедрения Java приложений
* опыт использования СПО NGINX, OpenShift, Docker, Kubernetes, Wildfly, SpringBoot, Kafka
* понимание принципов работы СУБД Oracle, PostgreSQL
* опыт построения графиков, метрик приложений, мониторингов на основе ELK, Prometheus
* понимание SSL,TLS
* использование скриптовых языков программирования для автоматизации процессов внедрения и сопровождения
* иметь представления о методологии гибкой разработки Agile
* умение применять в работе языковые ИИ модели.
Условия
### Условия:
* работа в офисе по адресу г. Москва, ст. м. Кутузовская
* формат работы: офис
* годовой бонус и ежегодный пересмотр
* расширенный ДМС с первого дня + стоматология и льготное страхование для семьи
* корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
* льготная ипотека в Сбере, корпоративная пенсионная программа, подписка СберПрайм, скидки от партнеров и сервисов группы компаний.
Яндекс уделяет большое внимание безопасности, и мы ищем специалиста, чтобы усилить команду. Вы будете подключаться к решению проблем сотрудников, оказавшихся в кризисной ситуации, оказывать поддержку и содействие коллегам по вопросам личной, имущественной и корпоративной безопасности.
Яндекс уделяет большое внимание безопасности, и мы ищем специалиста, чтобы усилить команду.
Обязанности
Безопасность сотрудников и офисов
Вы будете решать срочные задачи в сфере безопасности персонала, незамедлительно подключаться к решению проблем сотрудников, оказавшихся в кризисной ситуации, оказывать поддержку и содействие коллегам по вопросам личной, имущественной и корпоративной безопасности, а также пресекать неправомерное воздействие на инфраструктуру и активы компании.
Коммуникация с правоохранительными органами
Вам предстоит сотрудничать с правоохранительными органами по вопросам, связанным с безопасностью, общаться с силовым блоком для минимизации корпоративных рисков и угроз.
Работа с распределёнными командами
Нужно будет обеспечивать взаимодействие с коллегами из других команд по вопросам безопасности, выявлять новые формы и методы оптимизации этого процесса и внедрять лучшие решения.
Анализ рисков и реагирование на угрозы
Предстоит реагировать на критические инциденты, устранять риски и снижать их возможность. Проводить внутренние расследования по поводу неправомерных действий, нарушения политик, мошенничества и других случаев.
Требования
* Ориентируетесь в классификации различных инцидентов, связанных с дистанционным взаимодействием граждан, в вопросах проактивной безопасности компании и сотрудников в данном направлении, можете дать юридическую оценку происшествию
* Получили высшее образование (в приоритете юридическое направление)
* Умеете вести переговоры, стрессоустойчивы
* Работали в правоохранительных органах
* Обладаете аналитическими навыками
* Уверенный пользователь ПК
* Знаете законодательство России
* Понимаете текущую ситуацию с безопасностью и возможными рисками в России
Location: Dubai, United Arab Emirates
About the Role
Spotware Systems is looking for an experienced
Customer Support Engineer
to join our team in
Limassol, Cyprus
. You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment.
This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders.
Responsibilities
Provide high-quality B2B technical and functional support to clients.
Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context.
Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps.
Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications.
Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution.
Create and maintain clear documentation for both internal and external use.
Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes.
Requirements
3+ years of experience in technical support within a brokerage or fintech environment.
Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways.
Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions.
Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation.
Experience providing operating-system and application-level support.
Strong problem-solving and investigation skills, supported by a structured and analytical approach.
Strong working proficiency in written and spoken English.
Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results.
Excellent organisational skills, with the ability to prioritise and manage your workload effectively.
Strong numerical and analytical skills.
Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays.
Nice to Have
Experience working with or supporting API integrations.
Knowledge of the FIX protocol.
Programming or scripting skills in any language
Benefits
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance.
Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Самара
Команда сопровождения систем Центра снабжения Сбера приглашает технических специалистов для поддержки новых информационных систем. Коллектив распределён по всей стране и обеспечивает стабильное функционирование ИТ-решений, оперативно решает инциденты и запросы пользователей.
Обязанности
### Чем предстоит заниматься:
* поддержка и развитие автоматизированных систем центра снабжения в соответствии с SLA
* обработка обращений пользователей, анализ ошибок, консультации по процессам логистики, проработка обходного пути в затруднительных ситуациях
* проведение работ по изменению АС: устранение рисков уязвимостей, проблем, установка релизов в технологическое окно
* настройка и автоматизация систем мониторинга, калибровка метрик
* приёмо-сдаточные испытания, принятие нового функционала на сопровождение
* формирование и актуализация пользовательской документации, обучение пользователей
* обеспечение отказоустойчивости и доступности сервисов
* написание SQL-запросов.
Требования
### Ждём от кандидата:
* опыт работы в сопровождении или разработке ИТ-систем, логистике или бухгалтерии
* наличие опыта работы в роли консультанта SAP MM, умение пользоваться ABAP-отладкой
* владение продуктами MS Office (Word, Excel, PowerPoint)
* опыт работы с БД PostgreSQL, навык написания SQL-запросов
* опыт настройки систем мониторинга.
Будет плюсом:
* опыт сопровождения интеграции с внешними системами
* навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе.
Условия
### Что мы предлагаем:
* комфортный современный офис в Самаре по адресу ш. Московское, 270В
* график работы – офис
* ежегодный пересмотр зарплаты, квартальная и годовая премии
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на троих членов семьи
* вознаграждение за рекомендации друзей.
В обязанности DevOps Инженера входит развертывание обновлений продукта, выявление проблем в рабочей среде, а также внедрение интеграций, отвечающих потребностям клиентов. • Опыт работы в качестве DevOps Инженера или на аналогичной инженерной должности (от 5 лет), глубокое понимание ИТ-сферы;
УдалённоmiddleАлматы; бесплатный кофе, чай и другие угощения (только в офисе)
Мы ищем стажера, который разбирается в уязвимостях и их эксплуатации и хочет развиваться в тестировании безопасности продуктов вместе с нашей командой. Участвовать в анализе безопасности продуктов на всех стадиях жизненного цикла и в формировании оценки безопасности;
УдалённоСтажёрСвободное чтение кода на JS, TS и Python и умение находить в нем уязвимости
Location: Bulgaria
Would you like to build a career in a leading multinational IT company?
We are looking for a
Junior Monitoring Engineer
to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Monitor the performance and status of our systems and key business indicators to ensure smooth operations.
Identify and respond to system alerts, incidents, and unusual activities.
Analyze issues and follow established procedures to troubleshoot and resolve them.
Handle incidents independently or collaborate with other teams to find effective solutions.
Communicate with Account Managers, Technical Specialists, Developers, and other departments to maintain service quality.
You are a perfect match if you have:
Upper-Intermediate English (B2) or higher, both written and spoken.
Willingness to work in rotating shifts, including morning, evening, and night shifts:
Morning: 08:00–17:00
Evening: 14:00–23:00
Night: 23:00–08:00
Ability to stay calm, focused, and make decisions in stressful situations.
Strong attention to detail and problem-solving skills.
Ability to learn quickly and process large amounts of new information.
A proactive attitude, willingness to take responsibility, and motivation to grow professionally.
What do you need to succeed?
A genuine interest in IT and technology.
Good analytical and communication skills.
Ability to follow instructions and established processes.
A team-oriented mindset and willingness to collaborate with colleagues.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Kyiv, Ukraine
Intetics Inc.
, a global technology company providing custom software development and digital solutions, is looking for a
Technical Coordinator / Solution Engineer
to join our team.
We are seeking a hands-on technical professional who will be responsible for deployment, configuration, automation, troubleshooting, and operational support of an enterprise software solution within a secure environment.
This role is ideal for an experienced Infrastructure Engineer, DevOps Engineer, Systems Engineer, or Technical Support Engineer who enjoys solving complex technical problems, working directly with users, and ensuring the reliable operation of business-critical systems.
Responsibilities:
Deploy, configure, and maintain local server-side software components.
Set up and support application environments, databases, integrations, and supporting infrastructure.
Develop and maintain automation and orchestration scripts.
Support data processing, import/export, synchronization, and workflow execution.
Monitor system health, identify issues, and proactively perform troubleshooting.
Investigate and resolve setup, configuration, integration, and environment-related problems.
Work with APIs and connected systems to support data exchange and operational workflows.
Collaborate with remote engineering and product teams to implement changes and enhancements.
Maintain technical documentation, operational procedures, and troubleshooting guides.
Support software releases, upgrades, and infrastructure changes.
Participate in testing, validation, acceptance activities, and production readiness reviews.
Train customer-side users and technical personnel when required.
Act as the primary technical point of contact for operational and support-related matters.
Requirements:
Strong experience with
Linux and/or Windows Server
administration.
Experience deploying, configuring, and supporting enterprise applications.
Hands-on experience with
Bash, PowerShell, or Python
scripting.
Experience with automation and operational support processes.
Good understanding of networking fundamentals (TCP/IP, DNS, VPN, HTTPS, firewalls).
Experience troubleshooting application, infrastructure, and integration issues.
Familiarity with databases and SQL.
Experience working with APIs and system integrations.
Strong analytical and problem-solving skills.
Ability to work independently and communicate effectively with distributed teams.
English level sufficient for participation in technical meetings and communication with international teams.
Nice to Have:
DevOps, Infrastructure Engineering, or Site Reliability Engineering experience.
Experience with cloud platforms (AWS, Azure, GCP).
Experience with Docker, Kubernetes, CI/CD pipelines, or Infrastructure as Code tools.
Experience with monitoring and observability platforms (Grafana, Prometheus, ELK, Zabbix, etc.).
Experience supporting secure or highly regulated environments.
Knowledge of GIS, visualization systems, spatial data, or 3D platforms.
Customer-facing implementation, deployment, or technical consulting experience.
Work Format:
Long-term project engagement.
Hybrid work format with periodic on-site meetings in Kyiv.
Flexible workload depending on project phase, implementation activities, updates, and support needs.
Increased involvement during deployment, configuration, integration, and acceptance stages.
What You Should Know
This is
not a pure software development role
and
not a project management role
.
The primary focus is:
deployment and configuration;
infrastructure and environment support;
automation and operational excellence;
troubleshooting and incident investigation;
customer collaboration and technical coordination.
We are looking for someone who enjoys taking ownership of technical environments and driving solutions from implementation through long-term support.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are looking for a Senior GRC Analyst to join our Technical Compliance team and own the recurring risk, vendor, findings, and governance work that keeps Garner’s security program operating well between audits. You will run our risk risk register, manage third party risk, drive security findings to resolution, deliver security training and run the operating cadence of our security governance program. You will partner with all departments across the company so that risks are identified early, decisions are made deliberately, and remediation actually gets done. Our Technology Compliance team safeguards Garner’s sensitive healthcare data and protects the trust of our members, clients, and partners by maintaining a strong control environment and regulatory compliance. The work you do here has a direct impact on our ability to win and retain enterprise customers, expand into new lines of business, and scale securely as we grow.
Where you will work:
This role is open to remote candidates across the U.S. For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week.
What you will do:
Own Garner’s annual information security risk assessment and risk register, driving risk identification, scoring, treatment, and reporting
Manage risk exceptions and prepare risk acceptances for leadership decision
Run third party and vendor risk reviews from intake through approval and periodic reassessment
Own security findings from vulnerability scanning, penetration tests, audits, client assessments, and incidents, tracking remediation with Engineering, enforcing SLAs, and escalating findings that warrant a risk decision
Run our security and compliance training program, including annual security awareness and HIPAA training, onboarding, content refreshes, and completion tracking
Manage the maintenance of our compliance policies, standards, and procedures
Report on our compliance posture to senior leadership
Scale our GRC function with AI and automation, building quick wins and scoping requirements for Engineering to fully automate the rest
What you will bring to the team:
5+ years of experience in GRC, IT risk management, third party risk management, or information security compliance
Experience running information security risk assessments and maintaining a risk register using established methodologies such as NIST CSF or ISO 27005
Hands on experience with vendor risk management and with vulnerability or findings remediation programs in a cloud native engineering environment
Working knowledge of HIPAA and of SOC 2, ISO 27001, and HITRUST requirements
A track record of driving accountability across teams you don’t manage, and the ability to adapt your communication style across engineers, operators, and executives
A GRC Engineering mindset with prior experience using scripting and LLMs to automate repetitive tasks
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Industry certifications such as CISA, CISM, CISSP, CRISC, or ISO 27001 Lead Auditor preferred
Technologies we use:
AWS, Okta, Wiz, Retool, Gitlab, Vanta, Claude
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target salary range for this position is $155,000-185,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
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Dubai, United Arab Emirates; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
УдалённоjuniorBulgaria
Kyiv, Ukraine
УдалённоseniorСША; For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week