Head of Transaction Monitoring

Responsibilities: — Own the transaction monitoring framework for fiat and crypto across the Group, including rules, scenarios, thresholds, and documented rationale. — Ensure that every product, entity, and payment flow fully integrates with monitoring systems, including new products before launch. — Manage the entire alert handling process: triage, investigation, escalation, case management, and closure, adhering to SLAs and quality standards. — Maintain alert and case queues within acceptable limits through capacity planning, rota management, and backlog recovery. — Supervise outsourced and third-party review capacity, SLA performance, and quality controls. — Lead rule calibration, effectiveness testing, and automation of manual, low-judgement tasks. — Lead and develop a team of over 10 analysts, establish SOPs, QA/QC frameworks, and management information for senior leadership. Requirements: — Minimum 5 years of experience in transaction monitoring or financial crime investigations, including at least 2 years in a leadership or management role. — Experience in payments, e-money, banking, or crypto; experience with both fiat and crypto is highly advantageous. — Demonstrated success in improving monitoring functions through rule rebuilds, backlog recovery, and automation with measurable results. — Experience in workforce and capacity planning, QA/QC frameworks, and managing operational SLAs, including oversight of outsourced functions. — Practical knowledge of rule design, threshold calibration, and effectiveness testing. — Familiarity with UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN), and PEP screening. — Comfortable working with data, with the ability to query, interpret, and act; SQL or Python skills are a plus. — Preferable exposure to France’s ACPR/AMF and reporting to TRACFIN, FINTRAC, or understanding FIU regimes in UAE and Switzerland. — Experience with blockchain analytics tools such as Chainalysis, Elliptic, or TRM. — Clear understanding of where automation and AI can assist monitoring versus where human oversight is necessary. Benefits: — Real ownership of a core control in a regulated, fast-growing company and leadership of a team of over 10 people. — Direct access to senior leadership and an open company culture. — 30 days of annual leave per year. — 4 wellbeing days and 1 company volunteering day per year. — Private healthcare, pension, income protection, and life insurance. — Menopause policy and enhanced parental leave policy. Applicants must be able to attend the London office at least one day per week.