Associate Database Administrator (SQL Server, Oracle)

Location: São Paulo, Brazil Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment. This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities. The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. Work Type: Hybrid, with on-site attendance twice per week Working Hours: 10:00 p.m.–10:00 a.m. Schedule: 12x36 rotation What You’ll Do Plan, develop, and execute technical support activities for users and database infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents Provide users with technical guidance, clarification, and status updates Troubleshoot database issues and escalate critical incidents when necessary Support database implementations, migrations, upgrades, and technology-transfer activities Perform preventive and corrective maintenance to ensure database stability and availability Monitor the performance, capacity, health, and availability of database management systems Identify potential performance, storage, security, and availability issues before they affect operations Administer and configure SQL Server and Oracle environments following established standards Support backup, restoration, storage, recovery, and contingency procedures Apply database security requirements and access-control best practices Meet established SLAs for response times, escalations, incident resolution, and downtime notifications Support production, testing, and development environments Update and maintain technical documentation, procedures, and operational records Collaborate with infrastructure, development, security, and support teams Participate in knowledge-sharing and continuous-improvement activities What You Bring Previous experience or practical knowledge of database administration Experience supporting production, testing, and development environments Working knowledge of both SQL Server and Oracle Understanding of database administration, configuration, maintenance, and monitoring Knowledge of backup and storage solutions Understanding of backup, restoration, recovery, and contingency strategies Familiarity with database security requirements, access controls, and administration best practices Understanding of database performance and capacity monitoring Ability to troubleshoot technical issues and determine the appropriate priority and escalation path Strong organizational and critical-thinking skills Proactive approach and strong sense of urgency Good communication, engagement, and collaboration skills Ability to work independently and as part of a technical support team Availability to work the overnight 12x36 rotation Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Exposure to cloud environments, preferably AWS Knowledge of Shell, PowerShell, Unix, or other scripting technologies SQL Server or Oracle certifications Experience working in banking, capital markets, or another highly regulated environment Familiarity with IT service-management processes and SLA-based support English or Spanish language skills Knowledge or experience using AI tools to support technical or operational activities English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.