Lead the design, development, and deployment of scalable software applications according to the Service Level Agreement (SLA).
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Lead the design, development, and deployment of scalable software applications according to the Service Level Agreement (SLA).
Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for an experienced engineer to lead the architecture and hands-on development of the ML and data infrastructure behind our risk and fraud prevention systems. You will help teams move models from experimentation into reliable production services, improve model execution performance, and build scalable data foundations for training, evaluation, and real-time decisions. What You’ll Be Doing Improve model inference latency, throughput, resource utilization, and cost. Profile the full prediction path —from feature retrieval and preprocessing to model execution — and deliver measurable improvements without unacceptable model-quality regressions. Build reusable infrastructure for model packaging, versioning, deployment, serving, monitoring, and rollback across cloud platforms and regions. Design and optimize offline data pipelines on Databricks, Apache Spark, and warehouse/lakehouse technologies, addressing data modeling, partitioning, joins, shuffles, skew, incremental processing, and cost. Connect offline and online feature pipelines, ensuring point-in-time correctness, consistent feature definitions, freshness, lineage, and reproducible backfills. Evolve reliable feature services and data integrations supporting risk models and decision systems. Set technical direction, mentor engineers, and lead delivery across ML, data engineering, cloud infrastructure, security, and product teams. What We Look For In You A record of building and operating large-scale distributed systems, ML infrastructure, or data platforms, with technical ownership across teams. Hands-on experience optimizing production model performance, supported by measurable improvements in latency, throughput, utilization, or cost. Deep understanding of Databricks and Spark, or comparable offline data platforms, including execution plans, distributed query optimization, storage layouts, data correctness, and workload cost management. Experience with the model lifecycle, including training/serving integration, validation, deployment, observability, and rollback. Strong Python, SQL, and at least one backend or systems language such as Java, Scala, Go, or C++. Ability to turn ambiguous requirements into clear architecture and deliver maintainable systems through hands-on engineering and technical leadership. Nice to Haves SageMaker, Alibaba Cloud PAI/EAS, or comparable ML platforms. Inference optimization using tools such as ONNX Runtime, TensorRT, or Triton. Delta Lake, MLflow, feature stores, Kafka, Flink, and low-latency data stores. Fraud detection or financial risk systems. Fluency in Mandarin Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $214,666 to 321,999 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
• Develop and execute a strategic sales plan for the assigned territory. • Identify, qualify, and close new business opportunities within end user, integrator, installation companies.
RESPONSIBILITIES: Own the platform roadmap and architecture, setting priorities and directing work across staff and engineering partners. Design and maintain dbt models, the semantic layer, and data quality tests that keep reported numbers trusted.
Location: Delhi, India; Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities. As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH
Location: Limassol, LIMASSOL, Cyprus Spotware Systems is seeking a highly skilled Senior DevOps Engineer with extensive experience in supporting Java-based product environments . This role is ideal for someone who blends deep infrastructure knowledge with automation expertise, has a solid understanding of modern DevOps practices, and thrives in complex, distributed systems. You will be instrumental in ensuring scalability, reliability, and security across our production environments. Responsibilities Design, build, and maintain CI/CD pipelines using GitLab CI and Jenkins. Automate infrastructure and application deployments with Ansible . Manage Kubernetes clusters, including CNIs, networking, and troubleshooting. Deploy and manage services using Helm and helm-file . Implement and maintain monitoring and observability stacks (Prometheus, Grafana, Loki, VictoriaMetrics, ELK). Set up distributed tracing with OpenTelemetry . Profile applications and systems using tools like perf, pprof, and Java heap dump analyzers. Ensure security best practices across CI/CD, secrets management (Vault, Sealed Secrets), and static code analysis (SonarQube). Optimize containerization workflows, focusing on image layering, distroless builds, and runtime management (containerd, CRI-O). Manage networking in Kubernetes: Services, Ingress, NetworkPolicies, DNS, and external load balancer integrations. Troubleshoot complex networking issues using tcpdump, traceroute, Netstat, and other diagnostic tools. Contribute to infrastructure as code (Terraform, where applicable). Develop and maintain scripts and tools in Go, Python, Bash, and Groovy . Support and optimize Java-based microservices in production. Requirements 3+ years of experience in DevOps or SRE roles. Proven expertise with Helm , helm-file , and Ansible in production. Strong background supporting Java-based microservices . Hands-on experience with GitLab CI and Jenkins pipelines. Deep knowledge of Kubernetes (core components, CNIs, networking). Strong understanding of Linux systems in production. Experience with monitoring and observability: Prometheus, Grafana, Loki, VictoriaMetrics, VictoriaLogs . Familiarity with distributed tracing using OpenTelemetry. Experience with secrets management (Vault, Sealed Secrets). Strong troubleshooting skills with networking (TCP/UDP, DNS, load balancing, ingress controllers) . Competency in Go, Python, and Bash scripting. Understanding of microservices architecture , event-driven architecture and the CAP theorem . Proven ability to support incident response and on-call rotations. Nice to Have Experience with Infrastructure as Code (Terraform) . Familiarity with Service Meshes (Istio, Linkerd). Knowledge of advanced networking (eBPF, Calico, Cilium, IPVS). Experience with profiling tools and JVM troubleshooting (Eclipse MAT, jmap). Exposure to CI/CD security best practices and static analysis tools like SonarQube. Working Conditions Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.
Location: New York, NY (HQ); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients. You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions. This role is perfect for someone who: - Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway - Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm - Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language - Thrives when the playbook is still being written and takes ownership of building it - Embraces AI to augment and automate processes to drive greater efficiencies for workflows What You'll Do - Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships - Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships - Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach - Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program - Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops - Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions - Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book What You Need - Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going - Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously - Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence - A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's - Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms - Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles - 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG) - Bachelor's degree from a four-year university Nice to Haves - Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses - Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities - Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors - Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track - Background in B2B fintech, SaaS, or financial services - Familiarity with Salesforce or similar CRM tools - Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a Model Risk Director focused on Fraud and AI to join OKX’s Model Risk Management (MRM) function. As a senior member of the second line of defense (2LOD), this leader will provide independent oversight and effective challenge of fraud models used to detect, prevent, and manage fraud risk across OKX’s products and customer journeys. The role will lead end-to-end validation of fraud models, from conceptual soundness, data and implementation review to outcomes analysis, performance monitoring, and remediation follow-up. The portfolio may include supervised machine learning models, anomaly detection, graph and network analytics, rules-based or hybrid systems, and AI-enabled fraud applications. The ideal candidate brings deep hands-on experience in fraud model validation, strong quantitative judgment, and practical experience assessing AI/ML models. This person will partner closely with Fraud, Risk, Product, Data Science, Engineering, Compliance, and Audit teams while maintaining the independence of the MRM function. This is a hands-on, builder role: the successful candidate will independently establish the fraud model validation capability from the ground up, personally execute validations, and play a leading role in assessing AI-enabled systems. What You’ll Be Doing Establish and own the independent validation framework for fraud models and AI-enabled decision systems across OKX products, covering conceptual soundness, data quality, implementation, and outcomes analysis, in line with SR 26-2 and equivalent model risk frameworks. Assess model conceptual soundness, intended use, assumptions, and limitations. Personally execute end-to-end model validations as the technical expert, including independently reproducing results through hands-on data analysis and code review. Assess AI/ML and generative AI applications, including LLM-based and agentic systems, for robustness, reliability, explainability, and appropriate human oversight, applying strong applied AI evaluation expertise. Perform ongoing monitoring review and periodic revalidation to ensure sustained model performance through changing fraud patterns and business conditions. Provide effective challenge to model owners; communicate conclusions, limitations, and risk ratings clearly to senior management and governance forums, and track remediation through closure. Build and continuously mature the fraud model validation capability, standards, and workflows within MRM. What We Look For In You Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, or equivalent experience. 10+ years of quantitative, fraud risk, or model risk experience, with a recognized track record as a hands-on technical expert who personally delivers independent validations of models and decision systems. Excellent communication and judgment, including the ability to explain quantitative findings to senior audiences and constructively challenge model owners. Practical experience with statistical and machine learning methods; proficiency in Python and SQL; working knowledge of SR 11-7 or equivalent model risk and AI governance frameworks. Experience with AI/ML governance and controls, including explainability, fairness, robustness, ongoing monitoring, or generative and agentic AI applications in fraud operations. Nice to Haves Experience establishing validation frameworks, methodologies, or capabilities in settings where they did not previously exist. Strong applied AI capability: hands-on experience evaluating or building ML/LLM-based systems in production, including prompt engineering, evaluation harnesses, fine-tuning assessment, or agentic AI workflows; able to run red-team style testing on AI applications. Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $200,000 - $300,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: AU: Brisbane (243 Edward St) Workplace: Hybrid The role & it's impact: As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform. By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions. The team & how they connect: You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth. Initially, the role will focus on: - Leading technical discovery and tailored solution scoping in partnership with Account Executives - Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges - Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling - Providing expert technical support during sales cycles to overcome operational roadblocks and objections Where and how you can work: We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options. Here are some of the things we are looking for: - Solid operational experience gained directly within an accounting or bookkeeping practice environment - Proven success in consultative problem solving, pre-sales or technical solution design within complex environments - Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences - Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems - Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions - Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer, Data Governance & Trust San Mateo, CA About the role Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem. Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products. In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence. You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders. This is an individual contributor leadership role with impact across teams. What you will do Set technical direction and deliver shared capabilities Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders. Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation. Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem. Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement. Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems. Lead conversations and build alignment Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews. Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes. Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences. Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation. Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams. Build relationships that enable adoption through credibility, collaboration, and influence. Make governance practical and sustainable Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence. Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities. Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows. Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility. Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort. Prepare the foundation for AI consumption Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces. Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing. Support shared semantic definitions and metadata models while preserving clear accountability within business domains. Strengthen the team Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership. Raise engineering standards for reliability, maintainability, testing, observability, and documentation. Help engineers take broader ownership and communicate their recommendations effectively. What you bring A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams. Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery. Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems. A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics. The ability to work across warehouse, lakehouse, streaming, and data transformation environments. Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code. Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes. Proven ability to lead initiatives across teams without direct reporting authority. Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments. Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences. A collaborative approach grounded in listening, respectful challenge, and shared accountability. A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you. What would be valuable Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience. Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling. Experience implementing controls that generate operational evidence. Delivering governed data or context services for analytics, applications, machine learning, or AI agents. Leading platform adoption, modernization, or migration across organizational boundaries. Representing technical work through internal forums, technical writing, communities of practice, or external presentations. What success looks like Partner teams understand the technical direction, the decisions required, and their responsibilities. Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through. Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership. Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows. Shared patterns reduce repeated implementation work and manual coordination. Engineers across the group grow in technical judgment, communication, and leadership. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $216,200 — $324,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote: United States; San Francisco HQ; SF or Remote (US/Canada); Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Most infrastructure engineers never get to build a cloud from the metal up. At Render, you will. Developers and businesses around the world run their apps on Render, and we are building our own bare metal footprint to give them better performance and economics. You'll help take our first colocation site from an empty cage to production workloads, then scale that foundation as we expand our physical presence to thousands of hosts over the coming years. You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the template for every site that follows. WHAT YOU'LL DO - Take our first colocation site from empty cage to production workloads, then scale what you build as we grow to more sites and thousands of hosts - Design how servers go from the loading dock to production with minimal human touch: netboot, imaging, BMC-driven discovery, and host identity - Partner with network engineering on what the fleet needs from the network, from out-of-band management to production connectivity - Build the interface our Kubernetes platform team uses to request capacity, see host health, and coordinate maintenance, so consuming bare metal feels as easy as consuming cloud - Own the fleet's source of truth for hardware, software, and the physical environment - Automate the full server lifecycle, from burn-in and acceptance testing through remediation, staged firmware rollout, and RMA - Build automation like a production system, with guardrails on destructive actions and designs that survive site-level failure - Shape the technical and operational direction of our bare metal platform, from build-vs-buy decisions to how we operate thousands of hosts, and help hire the team that runs it WHAT WE'RE LOOKING FOR - Hands-on experience building and operating automation for bare metal fleets in datacenters or colocation - Both sides of the work: time with physical hardware and colo providers, and modern, software-driven fleet management - Strong Go or Python, and experience designing systems with reconciliation loops and idempotent, failure-tolerant actions - Depth below the abstraction: you know what your tools are doing under the hood and can debug them when they fail - Experience operating through real failures, such as bad hardware batches, flapping BMCs, or a rollout you had to halt - Deep Linux knowledge and solid networking fundamentals (DHCP, PXE, DNS, BGP) - Working knowledge of Kubernetes, enough to design the interface between the fleet and the clusters that run on it - Clear communication, comfort with ambiguity, and the willingness to push back on a plan when something doesn't add up NICE-TO-HAVES - Operating bare metal fleets at a scale of thousands of hosts - Experience on a bare metal or datacenter build-out from its early days - Running a hybrid environment, or moving workloads between public cloud and owned hardware - DCIM/IPAM tools such as NetBox or Nautobot, or provisioning stacks such as Ironic/Metal3, Tinkerbell, or MAAS - Building reconcilers or state machines for physical infrastructure - Hardware depth: component diagnostics, burn-in tooling, firmware, or Redfish and IPMI at fleet scale - Building internal platforms or APIs used by other infrastructure teams - Based near our colocation sites, or able to visit them regularly If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. Coordinate scheduling and reservation requests following established processes.
Location: Philippines About the Role We are seeking an experienced Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish) with specialized, hands-on expertise in athenaOne (AthenaHealth) billing and revenue cycle workflows. In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one. Requirements Key Responsibilities 1. Claim Follow-Up & Denial Resolution (Athena Collector) Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards. Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid. Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals. 2. Patient Billing & Inbound Phone Support Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance. Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone. Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena. 3. Account Reconciliation & Charge Auditing Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments. Identify recurring billing errors or payer rules to help streamline practice revenue cycle management. Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart. Qualifications & Requirements AthenaHealth Mastery (Non-Negotiable): Direct, recent hands-on experience using athenaOne / AthenaHealth billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements). Medical Billing Experience: Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience. Patient Accounts & Phone Skills: Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity. Revenue Cycle Literacy: Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Location: China; Malaysia; Singapore; Thailand Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region. The role has two parts: Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots. Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable. You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage. Why this role is different Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly. A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer. Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run. Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close. Our technology portfolio Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics. Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship. Where you will play Telecommunications. Mobile and fixed operators and MVNOs. Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys. Media and entertainment. Broadcasters, streaming and OTT video and audio services. Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs. Depth in one of these sectors matters more than coverage of all four. Regions and languages Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous. Requirements Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders. Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources. Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract. Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature. Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts. Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it. What success looks like First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline. By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly. By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage. What you bring 10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets. Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers. Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition. Sector depth. Success in telecoms, financial services, media or major technology platforms. Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders. Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential. You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company. Benefits Competitive base salary and variable pay tied to new business. The freedom to shape the market approach and propositions for your region. Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams. A remit that grows with the business you build.
Location: Port of Spain, Trinidad and Tobago We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Role Overview: The Electromechanical Technician provides hands-on technical and operational support within the workshop, warehouse, yard, and field as required. The role supports equipment inspection, maintenance, repair, testing, preparation, and mobilization while ensuring work is completed safely, efficiently, and properly documented. The position requires a self-driven and flexible individual capable of supporting multiple workshop activities with limited supervision. Reports to: Workshop Supervisor / Maintenance Supervisor Level: Technician II Key Responsibilities Perform preventive and corrective maintenance on mechanical, electrical, hydraulic, pneumatic, and electromechanical equipment. Inspect, troubleshoot, repair, and function-test equipment and associated systems. Support equipment preparation, mobilization, demobilization, and post-job maintenance. Assist with multiple workshop scopes including maintenance, testing, inspection, equipment preparation, and general technical support. Read and interpret electrical schematics, mechanical drawings, equipment manuals, and technical documentation. Identify equipment defects and recommend required repairs, parts, or corrective actions. Maintain accurate maintenance, inspection, defect, and equipment service records. Prepare clear and professional technical reports covering work completed, findings, recommendations, and outstanding actions. Use Microsoft Word, Excel, Outlook, and Teams effectively for reporting, tracking, communication, and coordination. Assist with equipment, tools, spare parts, and consumable control within the workshop and warehouse. Maintain good housekeeping and ensure tools, equipment, and work areas remain safe and serviceable. Take ownership of assigned tasks and communicate progress, delays, material requirements, or technical concerns. Support other workshop and operational activities as priorities change. Follow company HSE procedures, risk assessments, work instructions, and manufacturer recommendations. Requirements Technical Diploma or Certificate in Electromechanical, Electrical, Mechanical Engineering, Industrial Maintenance, or similar discipline. Preferably 2–3 years of relevant industrial, workshop, or maintenance experience. Practical mechanical and electrical troubleshooting experience. Ability to use hand tools, power tools, and electrical diagnostic equipment safely. Ability to read technical drawings, schematics, and equipment manuals. Competent in Microsoft Word, Excel, Outlook, and Teams. Good written communication and report-writing skills. Experience with hydraulic, pneumatic, electrical, pumps, compressors, generators, or similar industrial equipment is an advantage. Key Competencies Strong safety awareness Mechanical and electrical troubleshooting Good technical report writing Microsoft 365 proficiency Self-motivated and able to work with limited supervision Good organization and attention to detail Ability to manage and prioritize multiple tasks Flexible and willing to support different workshop scopes Good problem-solving ability Strong teamwork and communication Accountable for completing and closing out assigned work Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Kazakhstan; Georgia; Poland; Spain; Lithuania; Serbia Crystalia Glass designs, manufactures and installs architectural glass systems, including glass partitions and doors for residential and commercial spaces across the US. We are strengthening our Training Department and are looking for a Training Specialist to help employees understand our products - from their features and applications to configuration options and technical differences - and confidently use this knowledge in their daily work. This is a hands-on role focused on live online training, regular knowledge assessments and targeted learning plans for new and existing employees. You will turn technical information into clear learning materials, develop tests and practical assignments, analyze results and share best practices. Success means measurable improvement in product knowledge and its application across the team. Full-time, remote work. Working hours: 8:30 am–5 pm, New York time, with some flexibility. B2B contract (sole proprietorship or corporate entity). Responsibilities Deliver interactive online training on products and internal processes, using discussions, practical exercises and role-plays. Regularly assess product knowledge across existing teams through knowledge checks, exams, certifications and recertifications. Develop and update tests, practical assignments and assessment criteria to check both knowledge and its application. Analyze results, identify individual and team knowledge gaps, and create targeted learning plans. Deliver refresher training and reassess progress. Collect best practices and real work examples from experienced employees and turn them into practical learning materials. Coordinate onboarding training and manage LMS assignments, learning paths, training records and reports. Create and update presentations, guides and online courses with internal experts, using feedback and assessment results to improve training. Requirements 2–3 years of relevant experience in employee training, onboarding or learning and development. Hands-on experience delivering live online training for adults, with strong presentation and facilitation skills. Ability to explain complex and technical topics clearly, encourage participation and adapt training to different audiences. Experience creating learning materials, tests and practical assignments, analyzing results and addressing knowledge gaps. Confident use of online meeting and presentation tools and basic experience with a learning management system (LMS). Strong organizational and communication skills, attention to detail, and the ability to learn unfamiliar products and processes independently. English C1 or above and Russian. Bachelor’s degree in any field. Nice to have Experience delivering training on complex physical products, technical systems or internal processes. Experience with sales training or customer-facing teams. Experience running employee certifications and recertifications. Experience creating e-learning courses and using iSpring, Canva or similar tools. Experience using AI to support training preparation and content creation. Relevant training certifications or a portfolio of learning materials. Benefits Remote work with an international team serving the US market. Opportunities to develop your training and content creation skills. Paid vacation and sick leave under company policy.
Location: United States Who we are: Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. Introduction: We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team. This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill What you’ll do Build pipeline through cold calling, email, LinkedIn, and account research Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management Run effective opening conversations and qualify potential opportunities Partner closely with Account Executives on account strategy and meeting handoffs Maintain accurate prospecting and qualification notes in Salesforce Test messaging and help improve the outbound process as the team grows Requirements What we’re looking for Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs Comfortable using cold calling as a primary pipeline-generation channel Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts Able to understand a technical product and communicate relevant business value to IT and security professionals Strong discovery, objection-handling, and written communication skills Self-directed and comfortable working in a growing environment where every process may not already be established Benefits A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.
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