Location: Thessaloniki, Greece
Workplace: hybrid
About Adapt
Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.
Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions.
Overview
At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes.
Job Description
Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives.
Oversee SEO performance tracking and deliver actionable insights through advanced reporting.
Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices.
Help identify opportunities to further improve efficiency or quality of work delivered.
Own the day-to-day delivery of SEO work against customer objectives.
Lead comprehensive SEO audits, identifying and addressing technical issues.
Manage and optimise on-page and off-page SEO campaigns.
Develop and execute advanced keyword strategies for content optimisation.
Oversee and refine link-building strategies to enhance domain authority.
Analyse and report on SEO performance metrics, providing actionable insights.
Stay updated with the latest SEO trends and algorithm changes.
Required experience and background
Ideally 2+ years experience in SEO.
Any prior exposure to other digital marketing channels is a plus.
Ability to work collaboratively with cross-functional teams.
Up-to-date knowledge of SEO trends and algorithm changes.
Advocate and demonstrable impact on insights and delivery.
Ideal Skillset
Ability to conduct comprehensive SEO audits and competitive analysis.
Experience in leading SEO projects and initiatives.
Strong data analysis skills to derive actionable insights and optimise strategies.
Experience in developing and executing advanced keyword strategies.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
Taxfix is building something most companies only talk about: a fully agentic infrastructure layer that every team in the company will depend on. And right now, IT is either the foundation that makes that possible — or the bottleneck that slows it down.
As our Director of Security & IT, you are the difference between those two outcomes. This is not a traditional IT Director role. You won't be managing tickets or keeping the lights on. You'll be building a platform function from the ground up — one that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. Reporting to our Chief People Officer and working closely with our Systems Engineer and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that turns our agentic ambitions into reality.
The best outcome in this role isn't that IT stays out of the way — it's that IT raises the bar for how the whole organization operates. You'll set standards that others build to, make calls that shape Taxfix's security posture for years, and build the infrastructure layer that our agentic ambitions depend on. This role comes with real authority and real accountability. If you want to be the person who defines what modern IT looks like at a company that's genuinely building the future of work — this is that job.
YOUR RESPONSIBILITIES:
- Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely.
- Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change.
- Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, third-party network provider relationship, and hardware provisioning — maintaining reliability, cost controlling and service quality while progressively raising the bar on what "good" looks like.
- Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure rather than applying it as a gate at the end.
- Work closely with our Systems Engineers and the agentic framework team to build and document the agentic platform layer — including secure sandboxes, credential vaults, and CI/CD pipelines — ensuring infrastructure decisions support the organisation's agentic ambitions.
- Own IT-specific risk management, compliance controls, and audit readiness across internal systems and infrastructure, partnering with Legal, Compliance, and enterprise risk owners on GDPR/DSGVO, SOC 2, and applicable financial regulatory requirements.
- Manage supplier relationships and lead the build and lead the build/buy/partner evaluation, making a long-term recommendation grounded in both technical and business considerations.
- Be the business-facing voice for IT in leadership conversations — translating infrastructure and security decisions into clear business terms and building trusted relationships with Engineering, Legal, Finance, and People Ops.
- Define and track platform health metrics, service quality, and internal adoption — including establishing internal NPS for IT services as a baseline, driving measurable reductions in ticket volume and mean time to resolution, and reporting transparently on the agentic infrastructure layer.
YOUR PROFILE:
- You have proven experience leading an IT or infrastructure function at a scale-up or regulated tech company — including ownership of core IT operations such as helpdesk, MDM, identity management, and workplace technology. You know what it takes to run these reliably while simultaneously raising the ambition of what the function can be.
- You have built or are capable of building a platform mindset in a team that has historically operated as a support function — you understand what that shift requires culturally, structurally, and in terms of how success gets measured.
- You bring strong enough technical depth to have credible, substantive conversations with engineers — you can interrogate technical decisions, ask the right questions, and know when to push back.
- You are security-literate and have hands-on experience setting security strategy: you understand the threat landscape, have navigated compliance and audit obligations in a regulated environment, and know what good security posture looks like at both the infrastructure and application layer.
- You have experience with agentic or AI infrastructure, or you bring genuine curiosity and a track record of fast learning in emerging technical domains — this space is moving quickly, and so are we.
- You have managed vendors and external partners, including evaluating and making build/buy/outsource decisions, and you're comfortable owning those relationships end to end.
- You are familiar with the compliance and data obligations that come with operating in a regulated environment — financial services, tax, or similar — and you've translated those obligations into practical infrastructure and process decisions.
- You are comfortable with ambiguity and energised by the opportunity to help shape a function that is being designed in real time — you don't wait for a playbook; you help write it.
- You grow the people around you: you see early-career team members and ambitious engineers as people to invest in, and you create the conditions for them to do their best work.
- You are ego-light: you are comfortable with invisible success — the best outcome is that teams don't notice IT because everything works — and you are willing to tell leadership when a request isn't feasible and explain why in terms that land.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Workplace: fully
About Utorg
Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra.
Location: Remote
About the Role
We are looking for an experienced
Head of Finance to lead and build out our Finance function.
You will own management reporting, financial control, settlements, budgeting, cash-flow planning, and team development.
Treasury (liquidity management, payment execution, FX operations, and fund movements) is a separate function and is not part of this role. You will collaborate closely with Treasury but will not have direct administrative authority over it.
As Head of Finance,
you will be the business owner of financial reporting and automation: define the financial logic, set requirements for the Data team, validate outputs, and embed automated reports into the department’s daily workflow.
Key Responsibilities
Own and deliver end-to-end management reporting: P&L, Cash Flow Statement, Balance Sheet, plan-vs-actual analysis, and profitability by product, merchant, payment method, and legal entity.
Build and maintain the budgeting cycle: operating budget, payment calendar, cash-flow forecast, gap analysis, scenario planning, and obligation tracking.
Design and run the financial control framework: regular reconciliations (internal system vs. PSP vs. bank), mismatch classification, SLA-driven resolution process, approval flows, and audit trail.
Manage merchant settlements: settlement amount calculation, provider fees, minimum fees, surcharges, refunds, chargebacks, FX conversions, and balance transfers.
Oversee multi-entity finance: consolidated reporting across several legal entities, currencies, and intercompany transactions; prepare data for statutory accounting and external audits.
Act as the business owner of financial automation: formalize financial logic, define KPIs and data sources, set requirements for Data Analysts, Data Engineers, and Development teams, and accept dashboards and reports into production.
Lead and develop the Finance team: hire, structure roles, assign accountability, and drive continuous improvement in a fast-changing environment.
Report financial results and insights to the CEO and founders in clear, business-oriented language.
Experience we are looking for:
8+ years in finance, with
at least 3 years managing a finance team or function
.
Background in at least one of: fintech, payments/PSP, acquiring, EMI, banking, crypto payments, or another high-volume transactional business.
Proven track record of building or transforming financial processes and moving from manual Excel-based reporting to automated pipelines.
Experience managing multiple legal entities, currencies, and intercompany operations.
Management Reporting
Hands-on ownership of P&L, Cash Flow, Balance Sheet, and plan-vs-actual reporting.
Ability to define financial metrics and standard calculation formulas; build unit economics.
Profitability analysis by product, client, channel, or business line.
Confident working with Volume, Revenue, Total Clearing Cost, COGS, Gross Profit & Margin, EBITDA, SG&A, Merchant Obligations, Provider Costs, Net Position, and Cash Flow.
Experience presenting financial results to C-level executives and board members.
Payments & Financial Operations
Deep understanding of money flow in a payment business.
Experience with settlement cycles, provider fees, processing and clearing costs, refunds, chargebacks, FX conversions, and balance transfers.
Ability to trace the financial result from a single transaction up to the consolidated P&L.
Reconciliation & Financial Control
Practical experience organizing regular reconciliations: internal data vs. PSP, PSP vs. bank, obligations vs. actual payouts.
Ability to classify discrepancies, set acceptable thresholds, assign ownership, define SLAs, and build a resolution process.
Experience with audit trail, separation of duties (calculation, verification, execution), and control of manual adjustments.
Data Team Collaboration & Automation
Ability to formalize financial business logic and define formulas, data sources, and acceptance criteria for reports and dashboards.
Experience setting requirements for Data Analysts, Data Engineers, and Development teams.
Ability to validate calculations, detect discrepancies between dashboards and source data, and prioritize automation by business impact.
Tools
Advanced Excel / Google Sheets and experience building financial models.
Experience with BI tools (Power BI, Tableau, Grafana, Looker Studio, or similar).
Comfortable working with large data volumes.
Language
English B2+ (Upper-Intermediate or higher). You will work with contracts, bank and PSP correspondence, participate in calls, and explain financial calculations to international counterparts.
Nice to Have
Hands-on experience with crypto payments: on-ramp/off-ramp, crypto-fiat and crypto-crypto conversions, blockchain fees, wallet balance reconciliation.
SQL knowledge; experience with BigQuery or other DWH.
Experience implementing ERP, reconciliation systems, or treasury management systems.
Background in an international company; experience with European PSPs, EMIs, or banks.
Experience building a finance department from scratch or leading a finance transformation.
External audit experience.
Remote team management experience.
What We Expect in 6 Months
A clear Finance department structure with defined roles and accountability.
Automated P&L reporting with minimal manual Excel work.
Regular cash-flow forecasting in place.
Merchant settlement monitoring and discrepancy control are running smoothly.
Clear boundaries of responsibility between Finance, Treasury, and the Data team.
What we offer:
Work fully remote as part of an international company.
A data-driven environment with an established Data Platform, automated reconciliations, and data-quality checks already in place.
Direct reporting line to the founders and CEO, with full ownership over the Finance function.
A clear mandate and timeline: within 6 months, you will build a structured Finance department, automate P&L reporting, launch regular cash-flow forecasting, and establish merchant settlement controls with the resources and support to make it happen.
A team ready for leadership. Existing finance staff, a dedicated Data team to partner with on automation, and a separate Treasury function that handles execution so you can focus on strategy and control.
Career growth as the company scales across multiple entities, currencies, and markets.
Competitive salary based on experience and individual performance review.
Transparent feedback and a culture that values ownership, open dialogue, and visible impact.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re looking for a Senior HR Operations Manager to play a key role in building and scaling the HR operations that support our growing team.
This is an opportunity to have real ownership and impact. You’ll oversee the core employee lifecycle while shaping the processes, systems, and ways of working that enable us to grow effectively. From improving existing workflows to introducing smarter, more automated solutions, you’ll have the freedom to challenge how things are done and make them better.
Working closely with HR Business Partners, Talent Acquisition, Payroll, Finance, and Legal, you’ll help create a seamless employee experience and ensure our HR operations are accurate, efficient, and built to scale.
If you enjoy bringing structure to fast-moving environments, solving operational challenges, and building things that make a tangible difference, this is a chance to help shape HR Operations at an exciting stage of our growth.
WHAT YOU'LL DO
- Own end-to-end HR operations: onboarding/offboarding, employee data management, contracts, and HRIS administration
- Design and continuously improve HR processes and workflows to support rapid headcount growth
- Partner with Payroll and Finance to ensure accurate, timely monthly payroll inputs (starters, leavers, changes, benefits)
- Partner with Legal, HR Business Partners and Talent Acquisition to ensure a smooth, well-documented employee lifecycle
- Act as the escalation point for employee queries relating to contracts, benefits, and policies
- Support audits (right-to-work, compliance, insurance) and maintain accurate employee records
- Ensure HR policies, employee handbooks, and processes comply with UK employment law (and monitor changes that require updates)
- Manage relationships with external vendors (such as benefits providers etc)
- Identify opportunities to automate and simplify recurring HR admin work
WHAT WE'RE LOOKING FOR
- 3+ years of experience in People Operations, ideally in a fast-growing or scale-up environment
- Solid working knowledge of UK employment law and best practice
- Experience owning or administering an HRIS (preferably HiBob)
- Experience coordinating with payroll providers and benefits administration in the UK
- Strong Excel/Google Sheets skills; comfortable working with and cleaning large datasets
- Excellent attention to detail and a process-first mindset
- Strong communication skills — able to explain policy and process clearly to employees at all levels
- Comfortable working in ambiguity and building processes from scratch where none exist yet
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are:
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role:
We are looking for a capable and driven
Receptionist and Office Administrator
to support our office operations in Singapore. This role is ideal for an junior to mid level professional with good organizational acumen, strong logical thinking and analytical skills, excellent stakeholder management skills, and the ability to drive initiatives in a fast-paced, tech-driven environment. Prior experience in fintech, crypto, or high-growth industries is a strong advantage.
Key Responsibilities:
Office Management Oversight
Lead day-to-day office operations, ensuring a professional, efficient and well-maintained workplace
Administer access card issuance, visitor controls and front desk operations
Collaborate with global security teams on physical security policies and emergency procedures
Ensure common areas, meeting rooms and collaborative spaces are clean, well maintained and fully operational
Monitor pantry supplies, office stationery and general workplace inventory, coordinating timely replenishment and procurement with vendors
Employee Engagement & Workplace Culture
Support and execute staff welfare initiatives, employee engagement programs and regional cultural events
Ensure inclusivity and cultural relevance in event planning and internal communications to support business activities
Handle new employee onboarding by conducting office orientations, to promote a positive workplace environment and coordinating employee offboarding procedures
Vendor & Procurement Management
Coordinate on office maintenance, repairs and workplace-related issues to ensure timely resolution
Support audit readiness and ensure compliance with procurement and financial policies
Liaise with building management, cleaning contractors and other service providers to support smooth workplace operations
Budget Management & Data Analysis
Monitor budgets for office operations and admin-related expenses
Provide regular reporting, cost analysis, and recommendations for efficiency improvements
Able to work with local/regional finance and business teams, generate operation data to provide analysis reports for decision making and support charge-back models
Cross-Functional & Regional Business Support
Act as a liaison between Admin, HR, IT, and Finance teams to ensure smooth cross-functional operations
Provide admin support to nearby regional offices as required, ensuring alignment with company standards
Familiar with asset management and EHS policies, able to support other administrative tasks as assigned
Qualifications:
3-5 years of experience in receptionist, office administration, workspace or facility management
Excellent verbal and written communication skills in a professional and approachable manner
Demonstrated success in vendor negotiation, event planning & execution, operational initiatives and employee engagement
Strong financial acumen for budgeting, tracking, and cost optimization, solid experience in reporting and data analysis
Familiar with AI tools and other related platforms
Key Attributes:
Proactive & Self-driven:
Ability to work independently while collaborating effectively with cross-functional teams and external service providers
Culturally Attuned:
Understands business differences and ensures culturally sensitive engagement. Positive, proactive and adaptable attitude with a strong willingness to learn and take initiative
People-Oriented:
Strong interpersonal skills with the ability to support and influence teams across functions. Good customer service mindset with the ability to interact confidently with employees, visitors, clients and external vendors
Organized & Analytical:
Capable of balancing multiple priorities while maintaining strong attention to detail
Perks & Benefits:
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
We're looking for a Senior Manager, Head of Transaction Monitoring for Checkout.com http://Checkout.com, based in London.
You will join a growing international Compliance team, reporting into the Head of Financial Crime Controls. This role will lead the global Transaction Monitoring (TM) function, ensuring its effectiveness and scalability while aligning with Checkout.com http://Checkout.com’s AML policies and regulatory requirements. The role has dual oversight across both first-line (alert investigations) and second-line (FIU and complex investigations) functions, ensuring effective coordination between detection capabilities and investigative processes.
Key responsibilities include leading the TM strategy, building and maintaining the TM framework, coordinating cross-functionally to optimize and enhance detection models, overseeing control effectiveness, and managing both first-line TM operations and second-line financial crime investigations.
The role may also support broader financial crime controls, contributing to the enhancement of other key compliance functions as needed.
How You'll Make An Impact
- Lead the global Transaction Monitoring team, providing strategic oversight and technical expertise on AML risk detection and mitigation.
- Oversee both 1LOD (alert investigations) and 2LOD (FIU and complex investigations), ensuring an effective end-to-end transaction monitoring process with seamless escalation and resolution of financial crime risks.
- Design, maintain, and continuously improve the TM framework, ensuring a risk-based and scalable approach to transaction monitoring.
- Work closely with Product and Engineering teams to develop, refine, and optimize transaction monitoring rules and scenarios, ensuring they are effective, calibrated, scalable, and aligned with emerging risks and business growth.
- Implement quality assurance measures to monitor and enhance the effectiveness of both 1LOD investigations and 2LOD FIU case management.
- Leverage data analytics and emerging technologies, including AI and machine learning, to enhance detection capabilities and improve efficiency.
- Ensure compliance with global AML regulations by aligning transaction monitoring policies and processes with industry best practices.
- Provide subject matter expertise on AML risks to internal stakeholders, supporting risk assessments, audits, and regulatory engagements.
- Monitor regulatory developments and industry trends to ensure proactive compliance with evolving AML expectations.
- Lead and develop a high-performing team, fostering a culture of continuous improvement, accountability, and innovation.
- Oversee MI reporting and key performance metrics, ensuring senior leadership has visibility into TM effectiveness, operational efficiency, and escalation trends.
What we’re looking for:
- Minimum 10 years of experience in a senior financial crime/AML role within a regulated financial institution, FinTech, or payments company.
- Deep understanding of AML transaction monitoring frameworks, financial crime typologies, and regulatory expectations across multiple jurisdictions.
- Experience overseeing both first-line (alert investigations) and second-line (FIU, complex case investigations) functions.
- Strong knowledge of payment flows, money laundering risks, in the FinTech/payments sector.
- Experience working with technology teams to drive improvements in transaction monitoring infrastructure and capabilities.
- Strong analytical skills and a data-driven mindset, with experience leveraging data to improve monitoring effectiveness.
- Experience utilizing data analytics, AI, and machine learning to enhance transaction monitoring capabilities.
- Excellent stakeholder management and communication skills, with the ability to influence senior leadership and external regulators.
- Proactive, strategic thinker with a strong sense of accountability and a solutions-focused approach.
- Experience leading teams and driving operational excellence within a compliance function.
- Proficiency in transaction monitoring systems and tools (e.g., Actimize, Mantas, FICO, or equivalent) as well as Microsoft Excel and data visualization platforms.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: To create the best experience for this employee and to meet the business needs, this role requires you to be based within the EMEA region.
ROLE SUMMARY
This is an exciting time to join Oyster. The Netherlands is one of our most important markets and this role will give you real ownership over how payroll runs, with the scope to help us achieve best-in-class payroll standards at scale.
You'll be our lead in-house payroll expert: the person we trust to own Dutch payroll end-to-end, build scalable workflows in AFAS, Nmbrs by Visma and / or Loket.nl http://Loket.nl, and set the standard for how payroll should run. If you've run native Dutch payroll from the ground up, know AFAS Nmbrs by Visma and/or Loket.nl http://Loket.nl inside out, have strong opinions on doing payroll right, and have helped build or transform a payroll function before, this role is built for you.
CORE RESPONSIBILITIES
- Run payroll end-to-end. Own the full Dutch payroll cycle in-house; accurate, compliant, and on time.
- Master data ownership. Oversee the validation of employee payroll master data; new hires, terminations, salary changes, variable pay, benefits, absences, and garnishments (loonbeslag), ensuring every change is processed accurately and within payroll deadlines.
- Payroll controls & quality. Run rigorous pre- and post-payroll validations each cycle, investigate discrepancies, and implement corrective actions to keep payroll accurate before issues reach team members, customers or Finance.
- Handle all statutory filings & accesses. Loonaangifte (monthly payroll tax) and Jaaropgave (annual statement) — you own the Belastingdienst submissions. You will also be responsible for setting up and managing required government accesses (Belastingdienst, UWV).
- Own the payroll system. Configure and maintain the in-house payroll system, test legislative updates before they go live, troubleshoot issues, and partner with our Product team to improve automation and scalability.
- Be the subject matter expert. Advise the business on Loonheffing (payroll tax), Sociale verzekeringen (social insurance), Dutch arbeidsrecht (labour law), 30% ruling applications and CAO (collective labour agreement) interpretation.
- Own the numbers. Oversee payroll journals, GL mappings, reconciliations with Finance, and full data integrity.
- Own complex escalations. Be the key point of contact for our most complex client payroll issues. Pair your deep technical expertise with a customer-first mindset to turn hard problems into a best-in-class experience.
- Reporting. Maintain and prepare statutory and ad-hoc reports to meet regulatory requirements, including EU Pay Transparency Directive obligations, AVG/GDPR compliance across payroll data, WKR and Ondernemingsraad (works council)-facing pay assessment documentation.
- Audits. Provide structured data and documentation to support internal and external audits.
- Level the team up. Improve processes, coach junior specialists through complex problems rather than solving issues for them, and back up Regional Managers when needed. Maintain a living knowledge base e.g. playbooks and SOPs. so legal updates and process knowledge stay documented and shared, never siloed.
MINIMUM REQUIREMENTS
- 5+ years running the complete native (in-house) payroll process for the Netherlands, comfortable independently handling a high volume of payslips per month.
- Advanced, hands-on AFAS and / or Nmbrs by Visma and / or Loket.nl http://Loket.nl experience is non-negotiable.
- PDL (Praktijkdiploma Loonadministratie) and/or VPS (Vakopleiding Payroll Services) certification and/or NIRPA Register Salarisadministrateur (RSa) registration; HBO (Bachelor) in Business Admin or Finance highly valued.
- Deep, current working knowledge of Dutch wage tax, social insurance, and labor law, and the confidence to advise stakeholders directly, not just execute.
- Dutch at C1/C2 for interaction with local authorities and fluent English for collaborating with our async global team.
- Comfortable owning complex, sensitive client escalations; balancing technical precision with a genuine customer-first mindset.
- An analytical, productivity-obsessed mindset. You're not a corporate "just follow the process" type; you thrive working from a blank canvas to build and set up processes, with an automation mindset that keeps improving how the work gets done.
- Comfortable operating in ambiguity and driving cross-functional change, even without an established playbook.
- Some experience coaching or mentoring less experienced colleagues; you like building others up, not just solving problems yourself.
- Comfortable working largely asynchronously in a fast-paced, remote-first environment.
DESIRABLE SKILLS
- A broader accounting background or qualification (e.g. RA/AA accountancy qualification); particularly useful for the GL mapping and reconciliation side of the role.
- Proven experience working on and delivering cross-functional HR/Payroll projects.
- Hands-on capability working with AI tools to optimize payroll or operations workflows.
- Strong data transformation skills and practical experience with data analytics platforms.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Zurich, Switzerland
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. We're looking for native-level speakers who can deliver natural, everyday-sounding speech — recordings that hold up whether you're reading a script or speaking spontaneously.
Please note: the recordings you produce may be used to create synthesized, AI-generated voices for conversational AI products. Full details on how your data is collected, used, shared, and retained are set out in a Consent Form, which you'll review and sign before any paid session recording begins.
What You'll Do If Selected:
- Two supervised sessions of approximately 4 hours each, guided in real time by a Session Director on a separate recording platform.
- Record scripted material in a natural, conversational tone — faithfully, without a polished, performed, or “announcer” delivery.
- Record unscripted, spontaneous speech on a given topic, matching the same warmth and pace as your scripted takes.
- Set up and manage your own recording space and equipment for session recording.
- Deliver all recordings entirely in the required language (with specific dialect), without code-switching into other languages or dialects.
What We're Looking For
Required
- Experience as a voice actor, actor, or theater performer, or a comparable performance background.
- Native or native-equivalent fluency in the required language (with specific dialect).
- Access to a quiet recording space, free of echo and background noise (acoustically treated for session recording, if selected).
- Owns or will acquire a dedicated, professional-grade microphone for the audition (e.g. RODE NT-USB Mini, Blue Yeti), upgrading to a qualifying USB condenser or XLR mic + audio interface for session recording if selected. Built-in laptop mics, AirPods, earbuds, and headsets are not accepted at any stage.
- Owns closed-back monitoring headphones (required for session recording if selected).
- Comfortable both self-directing for the audition and taking live direction from a Session Director in guided sessions.
Preferred (nice to have, not required)
- Professional voice-over experience (dubbing/ADR, audiobook, podcasting) in a conversational rather than commercial/announcer register.
- Baseline audio hygiene: comfortable setting mic distance and catching noise, clipping, or distortion yourself.
- An existing home recording setup already treated for sound.
Your Data & Privacy
Before any session recording, you'll be asked to review and sign a Consent Form covering how your voice recordings are collected, used (including to train synthesized/AI voice models), shared with approved partners, retained, and how to exercise your data rights (access, correction, deletion, and more, depending on where you live). If you'd like to review these terms before applying, contact us and we'll share a copy in advance.
#L1-CC1
Location: Australia
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. We're looking for native-level speakers who can deliver natural, everyday-sounding speech — recordings that hold up whether you're reading a script or speaking spontaneously.
Please note: the recordings you produce may be used to create synthesized, AI-generated voices for conversational AI products. Full details on how your data is collected, used, shared, and retained are set out in a Consent Form, which you'll review and sign before any paid session recording begins.
What You'll Do If Selected:
- Two supervised sessions of approximately 4 hours each, guided in real time by a Session Director on a separate recording platform.
- Record scripted material in a natural, conversational tone — faithfully, without a polished, performed, or “announcer” delivery.
- Record unscripted, spontaneous speech on a given topic, matching the same warmth and pace as your scripted takes.
- Set up and manage your own recording space and equipment for session recording.
- Deliver all recordings entirely in the required language (with specific dialect), without code-switching into other languages or dialects.
What We're Looking For
Required
- Experience as a voice actor, actor, or theater performer, or a comparable performance background.
- Native or native-equivalent fluency in the required language (with specific dialect).
- Access to a quiet recording space, free of echo and background noise (acoustically treated for session recording, if selected).
- Owns or will acquire a dedicated, professional-grade microphone for the audition (e.g. RODE NT-USB Mini, Blue Yeti), upgrading to a qualifying USB condenser or XLR mic + audio interface for session recording if selected. Built-in laptop mics, AirPods, earbuds, and headsets are not accepted at any stage.
- Owns closed-back monitoring headphones (required for session recording if selected).
- Comfortable both self-directing for the audition and taking live direction from a Session Director in guided sessions.
Preferred (nice to have, not required)
- Professional voice-over experience (dubbing/ADR, audiobook, podcasting) in a conversational rather than commercial/announcer register.
- Baseline audio hygiene: comfortable setting mic distance and catching noise, clipping, or distortion yourself.
- An existing home recording setup already treated for sound.
Your Data & Privacy
Before any session recording, you'll be asked to review and sign a Consent Form covering how your voice recordings are collected, used (including to train synthesized/AI voice models), shared with approved partners, retained, and how to exercise your data rights (access, correction, deletion, and more, depending on where you live). If you'd like to review these terms before applying, contact us and we'll share a copy in advance.
#L1-CC1
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. Our GTM Engineering team plays a critical role in building and maintaining the connective tissue across Baseten’s GTM tools, processes, and user experience for the field.
The GTM tooling landscape is changing fast, and the teams that win are the ones that adapt and iterate the fastest. This role exists to make sure Baseten is one of them.
You'll design, build, and ship AI-powered workflows that scale our GTM functions as a competitive advantage. We want someone who can walk in, audit what we have, identify what we're missing, and start shipping fast.
You know when to reach for Clay and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader systems architecture tomorrow. And you bring a point of view — on our stack, on what we should be building, and on where AI can do something low-code tooling simply can't.
RESPONSIBILITIES
- Ship AI-powered workflows for the field — build the agents and automations that give reps and managers real leverage, off-loading the manual and repetitive work. Reach for AI where it does something low-code can't.
- Get insights in front of reps — turn Salesforce, warehouse, and usage data into the dashboards, scores, and alerts reps actually act on. A build isn't done until the field is using it.
- Audit the stack and generate your own backlog — we have a lot of tools, some overlap, and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap.
- Ship rep-productivity workflows fast — triage asks from the field, find the low-hanging fruit, and build it. A good week looks like a VP of Sales asking for something Monday and having it live by Wednesday.
- Know when to go custom — not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default.
- Think in systems, not solutions — every workflow you build has upstream and downstream implications. Anticipate them, design for them, and don't create technical debt that someone else has to unwind six months later.
- Integrate third-party APIs to sync events and information across disparate systems — ensuring data flows reliably between the tools your team depends on every day.
- Document what you build — if people can't find it, understand it, or trust it, it doesn't matter how well it works.
REQUIREMENTS
- 3+ years of experience in GTM Engineering, workflow automation, or a technical RevOps role — ideally at a high-growth, AI-native B2B company
- You’ve shipped production agents on Vercel — build custom internal GTM apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts
- Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) — you're actively building with these tools in production, not just experimenting
- Hands-on experience with Clay as a primary enrichment and workflow tool — you have opinions about how to use it well and you've pushed it to its limits
- Direct experience with Salesforce — you know the data model, you've built on it, and you're comfortable owning CRM-level changes
- A track record of owning end-to-end AI and automation workflows, not just contributing to or consuming them
- Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks
- Strong judgment on the build decision — you know when low-code gets you 80% of the way there and when it becomes the bottleneck, and you act accordingly
- Experience in high-growth B2B technology companies
NICE TO HAVE
- Familiarity with enrichment and data-provider ecosystems beyond Clay
- Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer
- Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.)
- Experience with highly technical software sales cycles and complex GTM motions
- An instinct for stack consolidation — you've inherited a messy tool environment before and helped bring it toward something more intentional without breaking what works
- Systems thinker — you naturally break problems into composable parts, building solutions with separation of concerns so they're reusable, extensible, and easy to maintain
- Comfortable with a little sprawl — you're not paralyzed by ambiguity or imperfect tooling. You know how to experiment, build fast, and clean up as you go
- Challenging work and exposure to a variety of ML startups.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Poland; Czechia; Italy
(Senior)
Director
Pharmacovigilance Operations
/Central PV Services is responsible for the leadership, strategic development, and operational oversight of the global Central Pharmacovigilance (PV) Services organization. The role ensures compliant, efficient, and scalable delivery of centralized pharmacovigilance services, including Individual Case Safety Report (ICSR) processing, literature surveillance, signal detection and management, benefit-risk management, aggregate safety reporting, and related PV operational services. The role is accountable for building and expanding strategic global delivery hubs, developing scalable outsourcing models, driving operational excellence, and supporting the operational, financial, and client objectives of the PV & MI Business Unit.
This is
remote
role for anyone within
European Union.
Key areas of responsibility and main tasks:
Strategic & Functional Leadership
Execute the Central PV Services strategy in alignment with the PV & MI Business Unit objectives.
Develop scalable centralized PV operating models supporting global clinical development and post-marketing programs.
Lead establishment, expansion and optimization of global PV delivery hubs.
Develop strategic outsourcing models to improve scalability, quality, operational efficiency, and financial performance.
Drive innovation, automation, AI-enabled technologies and digital transformation across Central PV Services.
Advise the VP, Global Safety & MI on operational strategy, service delivery, capacity planning and operational risks.
Act as escalation point for significant Central PV operational and service delivery issues.
Provide operational performance reporting, delivery metrics and strategic updates to senior management.
Central PV Operations & Delivery Excellence
Provide strategic and operational oversight of centralized pharmacovigilance services across:
Case Management (ICSR processing, case intake and triage, medical coding, quality review, and medical review support).
Literature Management (literature surveillance, screening, and literature case processing).
Signal & Benefit-Risk Management (signal detection, validation, evaluation, benefit-risk assessment, and related risk management activities).
Aggregate Safety Reporting (PSURs/PBRERs, DSURs, PADERs, and other regulatory aggregate safety reports).
Operational Excellence (Safety Data Exchange activities, operational metrics and reporting, process standardization, automation, continuous improvement, and service delivery governance).
Ensure all Central PV Services are delivered in accordance with applicable regulations, contractual obligations, internal procedures, quality standards, and client expectations.
Monitor operational, quality, and productivity KPIs, ensuring timely escalation, corrective actions, and continuous improvement initiatives.
Drive operational excellence through standardized processes, technology enablement, automation, and scalable delivery models that support sustainable business growth.
Global Delivery Hub & Outsourcing Strategy
Develop and implement the global strategy for centralized PV delivery, ensuring scalable, efficient, and consistent service delivery across regions.
Build, expand, and optimize strategic centralized PV delivery hubs to support business growth and evolving client needs.
Lead the transition and integration of PV activities into centralized delivery models, ensuring effective governance, business continuity, and operational consistency.
Establish standardized operating models, resource planning, and workforce strategies to optimize capacity, utilization, and delivery performance across global operations.
Drive continuous improvement through process optimization, innovation, digital solutions, and enabling technologies to enhance quality, efficiency, and scalability.
Develop and maintain resilient global delivery capabilities that support sustainable growth, client satisfaction, and high-quality service delivery.
Compliance & Operational Quality
Maintain inspection-ready Central PV operational processes.
Ensure delivery complies with EU GVP Modules, FDA, ICH and other applicable global regulations.
Support regulatory inspections and client audits involving Central PV Services.
Oversee implementation and follow-up of CAPAs related to operational activities.
Ensure governance of operational KPIs, quality metrics and compliance monitoring.
Collaborate with QPPV Office, Medical/Clinical Safety, PV/MI Technologies, and Medical Information functions to ensure harmonized PV/MI governance.
Financial & Business Support
Contribute to Business Unit financial targets through effective operational planning, workforce optimization and resource forecasting.
Support pricing, proposals, RFIs, RFPs and bid defenses by providing operational expertise, delivery models and resource assumptions.
Identify opportunities for operational efficiencies, automation and cost optimization while maintaining quality and compliance.
Support expansion of Central PV Services across existing and new clients.
Team Management
Lead and develop the Central PV Services leadership team.
Build organizational capability supporting global service expansion.
Drive succession planning and talent development.
Promote a culture of operational excellence, accountability, innovation and continuous improvement.
Ensure appropriate organizational structures supporting sustainable growth.
Client & Cross-Functional Collaboration
Support client retention through high-quality operational delivery and continuous service improvement.
Partner closely with the QPPV Office, Program Management, Operations Strategy, PV/MI Technologies, Medical & Clinical Safety and Medical Information to ensure integrated service delivery.
Collaborate with Quality, Regulatory, Commercial, Legal and Business Development functions.
Represent Central PV Services during governance meetings, operational reviews and client engagements.
Support strategic client initiatives involving centralized PV outsourcing and transformation
Other responsibilities
Identify areas for improvement and proactively propose solutions within the area of responsibility.
Deputize for another employee or staff member of the same department as instructed by the Head of Department.
Perform additional tasks related to the department's activities as assigned by the Head of Department
Requirements
MD, PharmD, PhD, MSc or equivalent scientific degree preferred.
At least 12 years of pharmacovigilance experience.
At least 5 years of progressive leadership experience managing global PV operations.
Demonstrated experience leading centralized PV services and global delivery organizations.
Extensive knowledge of case processing, literature surveillance, signal detection, benefit-risk management and aggregate reporting.
Experience building global shared service centers and scalable outsourcing models.
Strong knowledge of EU GVP Modules, ICH guidelines, FDA and global PV regulations.
Experience supporting regulatory inspections and client audits.
Strong understanding of safety databases and PV technologies.
Demonstrate strong leadership and collaboration by effectively leading and aligning global operational teams.
Drive executive communication through operational excellence and strategic execution.
Influence stakeholders across complex global organizations.
Demonstrate strategic thinking with a strong operational excellence mindset.
Apply advanced decision-making and problem-solving skills.
Demonstrate negotiation skills and commercial acumen with a client-focused approach.
Stay informed of emerging PV technologies, automation, AI, and regulatory developments.
Effectively adapt to and lead organizational change.
Apply coaching and mentoring techniques to develop future leaders.
Demonstrate behaviors aligned with Company values, cultural awareness, and the ability to work effectively in diverse environments.
Professional level in English, both oral and written.
Benefits
International team and environment
Remote Work, workation & Flexibility
Health & Wellbeing – wellness initiatives
Professional growth and development in the Life science industry
Team Culture – Team buildings and global meetings.
Performance based annual bonus
Comprehensive Insurance - Personal accident, business trip coverage, and additional health insurance.
Location: United States; Canada
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
About the company
Our client is an established digital marketing agency that has spent over 15 years helping businesses across the United States dominate search engine results. Based in Colorado, the team provides a comprehensive suite of services including expert SEO, paid ad campaigns, web development, and review management. They serve a diverse portfolio of clients—ranging from medical and legal professionals to contractors and B2B firms—by replacing "cookie-cutter" templates with custom, data-driven marketing plans.
Job Summary
This is a high-impact, "player-coach" opportunity to lead a mature SEO program into the next generation of search. As a senior leader on the team, you will inherit an established portfolio and have the autonomy to shape the agency’s strategy across Local Search and AI Engine Optimization (AIEO). We are looking for a visionary strategist who is comfortable moving between high-level team mentorship and deep technical execution. If you are passionate about staying ahead of algorithm shifts and leveraging AI to drive measurable revenue growth for clients, this role offers the platform and resources to make a significant mark.
Key Responsibilities
Strategic Leadership: Own the overarching Local SEO and AIEO strategy, ensuring clients dominate both traditional Map Packs and emerging AI-driven search experiences like Google AI Overviews and ChatGPT.
Team Management: Mentor and provide technical direction to a talented SEO team, setting priorities, reviewing deliverables, and maintaining high quality-control standards.
Process Innovation: Develop and continually update agency SOPs covering technical SEO, content architecture, entity optimization, and automated workflows.
GBP Mastery: Manage and troubleshoot Google Business Profiles at scale, including complex cases involving suspensions, reinstatements, and multi-location optimization.
AI Integration: Research and implement AI-powered tools to improve research, analysis, and content workflows, distinguishing meaningful technical developments from industry hype.
Performance Reporting: Define meaningful KPIs that connect organic visibility and Google Business Profile engagement directly to client leads and revenue.
Client Collaboration: Act as a strategic lead on key accounts, presenting performance data and collaborating across departments (Paid Search, Dev, Content) to ensure holistic client success.
Requirements
At least 4 years of hands-on SEO experience with a focus on local/multi-location search (7+ years required for Director-level consideration).
Must be based in North America and able to work North American time zones.
Local SEO Expertise: Deep knowledge of local ranking factors, including citations, NAP consistency, local link acquisition, and location page strategy.
AIEO Knowledge: Demonstrated understanding of generative search, structured data, and topical authority within the context of AI-search experiences.
Technical Proficiency: Strong command of technical SEO, including audits, crawlability, schema implementation, and site architecture.
Leadership Track Record: Experience managing SEO professionals or serving as the strategic lead across a diverse portfolio of clients.
Agency Background: Previous experience in an agency environment, specifically working with multi-location brands, home services, or medical clients.
Tool Proficiency: Substantial experience with Google Search Console, GA4, Semrush/Ahrefs, Screaming Frog, and local-specific tools like BrightLocal or Local Falcon.
Nice-to-Haves
Next.js Experience:
Technical familiarity with Next.js frameworks.
Dev Skills:
Working knowledge of HTML, CSS, and JavaScript.
Platform Expertise:
Experience with WordPress builders like Elementor or Divi.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, SaaS companies, eCommerce brands, and venture-backed businesses across industries such as MarTech, FinTech, EdTech, and AI.
Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team. If you’re an experienced social media leader looking for a high-impact
remote marketing job
, this Senior Social Media Manager role offers strategic ownership, creative freedom, and long-term career growth.
Role Type:
Full-time Contract (Remote, UK Business Hours)
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, strategic Social Media Manager to take full ownership of our social ecosystem. This is not a role for a "scheduler" waiting for instructions; we need a proactive strategist and creator who can manage the presence of 12 internal group brands and a growing list of external clients. You will be the architect of our digital voice—deciding what to post, why it matters, and how to turn followers into a community. If you thrive on variety, consistency, and the challenge of managing multiple brand identities simultaneously, this is the role for you.
Key Responsibilities
Develop and own the end-to-end social strategy for every account, including platform mix, cadence, and tone of voice.
Produce, schedule, and publish approximately 25 high-quality posts per week across LinkedIn, Instagram, TikTok, X, Facebook, and YouTube.
Repurpose long-form content and recordings into platform-native assets that drive engagement.
Act as the brand’s voice by monitoring and responding to all comments and messages within 24 hours.
Manage online communities daily, including welcoming new members and sparking weekly discussions.
Deliver monthly performance reports for each account, providing data-backed commentary on reach, engagement, and growth.
Continuously audit performance to identify what is working and pivot strategies accordingly.
Requirements
Proven experience owning social media strategy, not just executing a pre-defined plan.
A strong track record of managing
multiple accounts
simultaneously (ideally in an agency environment).
Exceptional written English skills, capable of writing compelling copy and engaging in sophisticated community management.
Highly process-driven and reliable, with the ability to maintain a consistent output across various brands.
Comfortable working UK business hours and meeting strict weekly scheduling deadlines.
Experience in an agency setting managing diverse external client accounts.
Hands-on community management experience.
Client-facing confidence to present strategies and reports as the team expands.
Benefits
💰 Competitive contract compensation
🌎 Fully remote work environment
📈 Career growth opportunities within a scaling agency
🎯 Performance-based environment with clear success measures
🚀 High-impact role with creative autonomy
🗓️ Predictable, structured workflow and reporting rhythms
Location: South Africa; Pakistan; Philippines; Egypt; Ethiopia; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type
Full-time (Remote, working full UK business hours)
Engagement: Independent Contractor
Job Summary
We are looking for a highly skilled, hands-on Paid Media Specialist to take full ownership of performance marketing across a diverse portfolio of 12+ brands. This is the most visible role within the group, requiring a blend of technical platform mastery and confident client communication. You won’t just be clicking buttons; you will be the architect of multi-channel strategies, the expert builder of conversion tracking, and the primary point of contact for our clients. If you thrive on accountability, enjoy working across both Google and Meta, and pride yourself on being a "doer" rather than just a strategist, this is the role for you.
Key Responsibilities
End-to-End Campaign Management:
Build, restructure, and optimize campaigns across Google Ads (Search, PMax, Display) and Meta Ads.
Technical Implementation:
Set up and verify conversion tracking from scratch using Google Tag Manager, Pixels, and Conversion API (CAPI).
Account Architecture:
Design robust account structures, including precise match-type separation and bid strategy management.
Performance Reporting:
Produce monthly written reports with deep-dive commentary—explaining the "why" behind the data, not just the "what."
Client Leadership:
Lead client review calls, presenting results with transparency and confidence (even during challenging months).
Strategic Collaboration:
Brief internal design teams on creative/video needs and feed paid search insights to the SEO team to sharpen organic targeting.
Proactive Auditing:
Identify and flag underperforming accounts within 48 hours and implement fixes without needing to be prompted.
Requirements
Hands-on Expertise:
Proven experience in day-to-day Google Ads and Meta Ads management. We are looking for an execution expert, not a high-level agency overseer.
Tracking Proficiency:
Must be able to build conversion tracking and GTM setups from the ground up independently.
Communication:
Fluent spoken and written English with the ability to lead professional client meetings.
Schedule:
Full commitment to working UK business hours (GMT/BST) long-term.
Analytical Mindset:
Ability to interpret data and provide actionable landing page recommendations to improve ROI.
Benefits
💰 Competitive salary based on experience
🌎 100% remote work environment
📈 Long-term stability within a growing group of companies
🚀 High-impact role with significant autonomy
🎯 Opportunity to work across a diverse range of industries and brands
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Staff Product Manager to lead the enterprise readiness and platform modernization strategy for SaaS Manager, 1Password’s product for helping organizations discover, understand, and govern the applications their employees use. You’ll shape a multi-quarter roadmap across data ingestion, integrations, reliability, admin experiences, and responsible Artificial Intelligence (AI) capabilities, connecting deep technical decisions to customer and business outcomes. Reporting to the Director of Product, SaaS Manager, this remote role is open to candidates based in the United States or Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 8+ years of product management experience, including end-to-end strategy and roadmap ownership for Business-to-Business (B2B) Software as a Service (SaaS) products.
• Technical fluency with integrations, application programming interfaces (APIs), data pipelines, platform architecture, and the trade-offs involved in building for enterprise scale.
• Experience leading complex, multi-quarter initiatives across Product, Engineering, Design, Security, Privacy, and other cross-functional teams.
• Strong product discovery, problem framing, iterative validation, prioritization, and success measurement skills.
• Clear written and verbal communication, including the ability to explain recommendations, trade-offs, and risks to both technical and non-technical audiences.
• Experience with SaaS management, license management, IT asset management, identity and access management, cybersecurity, or other technically complex enterprise products.
• Experience with third-party SaaS ecosystems, including single sign-on (SSO), System for Cross-domain Identity Management (SCIM), OAuth, audit logs, or similar integration patterns, as well as responsible AI-assisted product development.
What you can expect:
• Own the product strategy, roadmap, and prioritization for SaaS Manager’s platform modernization and enterprise readiness initiatives.
• Lead discovery with customers, internal partners, and data to identify the highest-impact enterprise problems and workflows.
• Determine how capabilities such as data ingestion, near-real-time processing, integrations, observability, and admin experiences should be sequenced to deliver customer value.
• Partner with Engineering and Design to evaluate architecture options, clarify requirements, and translate complex problems into shippable milestones.
• Define success metrics and work with Product Analytics and Data partners to measure reliability, adoption, customer impact, and business outcomes.
• Align multiple Product and Engineering teams around priorities, decisions, dependencies, and delivery risks.
• Coordinate launches, go-to-market readiness, customer feedback, and ongoing iteration as the product evolves.
USA-based roles only: The annual base salary for this role is between $172,000 USD and $249,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Jose, California, United States; United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Support the month-end close process, including bank reconciliations, revenue recognition, cost allocations, accruals, and intercompany transactions, in accordance with group reporting requirements.
Prepare accurate and timely monthly, quarterly, and annual financial reports to support regulatory filings, management reporting, and external audits.
Enhance internal control frameworks to strengthen financial accuracy, regulatory compliance, and timely reporting.
Develop effective and automated processes for financial reporting and analytics.
Partner with cross-functional teams to align financial priorities with broader business objectives and support informed decision-making.
Facilitate navigation of the regulatory landscape by proactively monitoring and responding to changes in reporting standards and tax mandates across multiple jurisdictions in the Americas.
What We Look For In You
Bachelor’s degree in Accounting or Finance
4+ years of relevant experience in the financial services, fintech, or crypto industries
Deep understanding of accounting standards (GAAP, IFRS)
Experience with financial reporting, planning, and performance analysis
The skillset to work within the demands of a fast-paced startup environment
Ability to exercise sound judgment and clearly articulate outcomes to senior management
Self-starting problem solver, able to self-identify and execute new tasks as they emerge, and solve problems proactively to full completion without significant direction
Nice to Haves
Experience working across time zones and multicultural teams
Previous experience at a crypto exchange, or fintech organization
Interest in blockchain technology and the crypto payments space
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $75,531 - $94,413
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We're hiring a Technical Program Manager to lead the systems, data, and process work behind how we bill, recognize revenue, close the books, and prove our controls work.
You won't be writing the code or drawing the architecture; you'll be deciding what gets built, in what order, and why it matters. This is a role for someone who wants to understand a business well enough to change how it runs: learning the objectives, processes, and system flows end to end, then shaping them into strategic technical programs with real owners, deliberate sequencing, and decisions that hold up under audit. You'll sit between Finance and Accounting on one side and Engineering, Data, and Product on the other, and you'll be accountable for making new revenue streams operable and auditable, from a pricing model on a slide to a billed invoice, a booked journal entry, and a control that passes testing.
You'll report to the Lead Technical Program Manager for Data, Biztech & AI Transformation, within EPD. You'll get high-level direction and clear priorities from your manager, and independent ownership of how the work actually gets delivered. You'll bring engineering-side rigor and platform thinking to finance problems, and work as part of a team modernizing how the whole company operates.
Most of your time will go to three things: making new product and pricing launches work end to end in the finance stack, running the platforms and data flows behind quote-to-cash and record-to-report, and driving the IT general controls (ITGC) program so controls are designed into systems up front rather than retrofitted after go-live.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Act as Finance's technical counterpart on new product, pricing, and packaging launches, translating commercial models into requirements across order capture, rating and billing, tax, revenue recognition, and downstream reporting, and defining what "revenue-ready" means before go/no-go: who owns each piece, what's actually done versus asserted, and which risks are still cheap to fix
- Broker the trade-off when a launch date and systems reality don't line up: a scoped manual workaround with an owner, a cost, and an expiration date, plus the path to the automated version. Then close the loop after launch on billing accuracy, exception rates, where revenue landed, whether the new controls actually operate, and what must be true to do this again at 10x volume
- Independently own delivery and multi-quarter roadmaps for your finance systems programs, including ERP, billing and subscription management, CPQ, revenue subledger, procurement, and the reporting layer on top. Run the working groups that deliver them across Finance, Accounting, Engineering, Data, and Security, with clear accountability and updates leadership can read in two minutes
- Run the operating rhythm: intake and prioritization, decision logs, early risk escalation, and a small set of metrics that show whether the work is actually improving anything, and flag early when committed scope and capacity don't line up
- Map current-state processes and data lineage end to end and go after the breaks: reconciliation gaps, recurring manual journal entries, spreadsheets doing load-bearing work, competing sources of truth for the same metric. Partner with Data Engineering on the definitions and data contracts that let finance metrics tie cleanly to source systems, and hold the line when teams drift
- Drive ITGC workstreams across in-scope financial systems: logical access and segregation of duties, change management, SDLC and CI/CD pipelines, job scheduling, and data interfaces. Partner with Internal Audit on scoping and control design, with a named owner for every control
- Facilitate designing controls into new systems, systems changes, and launches before go-live with Controllership, Internal Audit, and Engineering, and serve as the systems-side point of contact for internal and external audit on ITGC walkthroughs and testing, translating between control language and engineering language, and driving deficiencies through root cause, named owners, evidence, and validation that the fix holds
- Build AI-assisted workflows that expand what the teams around you can cover, and hold them to real standards: a defined task, a way to evaluate output quality, explicit human review gates on anything touching financial reporting, and documentation so someone else can run it
SKILLS YOU'LL NEED TO BRING:
- 5+ years in technical program management, business systems, finance transformation, or a related field, with substantial time on finance or revenue systems; public-company or IPO-track experience is a strong plus
- Working fluency in finance operations; you don't need to be an accountant, but you should hold your own on quote-to-cash and record-to-report, and know why revenue recognition is not the same as billing
- Hands-on ITGC program experience across access, change management, and IT operations for in-scope financial systems, plus practical SOX knowledge. You understand how ITGC reliance determines what auditors will accept from automated controls and system-generated reports, can tell a key control from a non-key one, know where ITACs fit alongside ITGCs, and have been through remediation and audit cycles rather than only reading about them
- AI-native operating mindset; this is a core requirement for this role. You already use AI to draft requirements, synthesize status, triage intake, and assemble evidence packages, and you share the patterns so others work differently because of what you built
- A track record of independently delivering technical programs end to end, ideally transformation work such as system modernization, a large-scale migration, or an ERP or billing platform implementation, and turning messy or incomplete inputs into a concrete plan with owners and dates; you're pulled into problems before they're scoped and you're as useful advising a controller on process design as an engineering lead on sequencing
- Working understanding of data lifecycle and analytics tooling, and real experience running change management for business systems, not just launching them
- Influence without authority and a bias toward closure. You have no direct reports, so you work through credibility and clear reasoning, knowing when to push and when to escalate; you chase ambiguous items to a decision, will reopen the uncomfortable question a week before launch, and communicate clearly with Director/VP+ stakeholders, including when the news is bad
NICE TO HAVES:
- Hands-on experience working in enterprise billing, ERP, and revenue systems such as NetSuite, Stripe, or comparable tools, with an understanding of how orders, invoices, and revenue data flow between them
- Experience supporting an IPO readiness or first-year SOX program, including standing up ITGCs from scratch
- CISA, CIA, or equivalent certification, or equivalent time embedded on an IT audit team
- Experience building internal tooling or agents on a workspace platform rather than only configuring vendor systems
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $133,000 - $223,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.
The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.
CORE RESPONSIBILITIES
PEOPLE LEADERSHIP & TEAM DEVELOPMENT
The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:
- Hiring and onboarding new TAMs, including running them through the TAM Path ramp
- Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling
- Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure
- Setting and holding the team to a consistent bar for technical depth, proactivity, and communication
PORTFOLIO & COVERAGE OWNERSHIP
The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:
- Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM
- Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers
- Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift
- Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix
- Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity
CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT)
The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.
ONBOARDING AND ADOPTION (OVERSIGHT)
The TAM Leader ensures the team consistently shortens time to value for new accounts by:
- Auditing that architecture and deployment validation is happening post-sale, not skipped
- Coaching TAMs on configuration guidance and best-practice delivery
- Tracking early success milestones across the portfolio, not just account by account
PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT)
The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.
ISSUE MANAGEMENT AND ESCALATION
The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:
- Coordinating across support, engineering, and success during major incidents
- Owning execution of the Named Account Escalation SLA sequence when it's triggered
- Ensuring root cause analysis and preventative action actually close out, not just the immediate fire
- Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix
STRATEGIC TECHNICAL PLANNING (OVERSIGHT)
The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.
INTERNAL COLLABORATION
ENGINEERING AND PRODUCT
The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.
SUPPORT
The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.
SALES AND CUSTOMER SUCCESS
The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.
PARTNERSHIPS
Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.
SUCCESS METRICS
Common indicators of TAM Leader effectiveness include:
- Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM
- Team health: ramp time to productivity for new TAMs, retention of the TAM team itself
- Customer adoption and usage depth across the book
- Reduction in critical incidents and time to resolution for escalated issues, portfolio-wide
- Customer satisfaction and retention (NRR) across named and partner-mapped accounts
- Consistency: QBR completion rate and account plan quality across the team, not just top performers
TOOLS USED BY THE TAM TEAM
This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves.
- Admin Studio
- Grafana
- Hex
- pgAdmin
- HubSpot (account ARR, tier, and health data)
- Notion — Draft TAM Accounts doc and Partner Mappings database
SCOPE OF COVERAGE
The TAM Leader is accountable for the full combined book the function covers, not a single portfolio:
1. Named accounts — every account already assigned to one of the individual TAMs, plus resolution of open decisions such as the current APAC coverage gap
2. Partner-mapped accounts — ensuring every partner that warrants a technical relationship has a named TAM against it, and that the mapping stays current as partners move through Stage and Tier
ACCOUNT MAPPING
TAM Standard (Pooled)
1. Spend — For customers at $100K ARR, access to pooled TAM resources for a set (time TBD) hours per month
2. Pooled TAM SKU — Customers of any scale can purchase pooled access to the TAM team (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
TAM Premium (Dedicated)
1. Spend — For customers at $250K ARR, access to a dedicated TAM resource for a set (time TBD) hours per month
2. Dedicated TAM SKU — Customers of any scale can purchase an assigned TAM (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions.
WHAT TAM LEADERS DO NOT DO
To keep the function focused and scaling, the TAM Leader does not:
- Replace the individual TAM as an account's day-to-day technical relationship owner — accounts scale by layering support on, not by handing off
- Perform day-to-day operational work for customers
- Own or negotiate commercial terms for either named accounts or partner deals — that stays with the AE or Partner Manager
- Act as professional services for custom implementations
- Manage frontline support case queues
IDEAL INDIVIDUAL
A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team.
- Technical depth — Same bar as an individual TAM: can go deep on database internals, scalability, security posture, and infrastructure tradeoffs, and can still credibly work a strategic account directly when needed
- People leadership — Has hired, coached, and grown a technical team before; gives direct, specific feedback and knows how to develop someone from good to great
- Portfolio-level judgment — Can look across 100+ accounts and a partner book and tell where coverage is thin, where an account should move tiers, and where to spend leadership discretion
- Escalation command — Comfortable being the senior voice in a high-severity, multi-stakeholder incident, coordinating support, engineering, and success without adding noise
- Cross-functional influence at altitude — Represents patterns across the whole book to engineering, product, sales, and partnerships leadership — not just one account's feedback
- Communication clarity — Can brief an executive on portfolio health and coach a TAM through a root cause analysis in the same day
- Retention and expansion awareness — Understands that TAM Leader performance shows up in aggregate NRR across the book; proactively rebalances coverage toward the accounts and partners most at risk
- Experience — Background in engineering, SRE, or technical consulting, plus a track record of leading a technical customer-facing team
SUMMARY
The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
ГибридBerlin
headГеография найма не уточнена
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УдалённоRemote (United States | Canada); Reporting to the Director of Product, SaaS Manager, this remote role is open to candidates based in the United States or Canada
seniorSan Jose, California, United States; United States (US); Experience working across time zones and multicultural teams