Location: Limassol, Cyprus
We are looking for a hands-on Operations QA Specialist to test and validate end-to-end player journeys and operational flows across our online casino brands.
You will ensure that bonuses, campaigns, payments, loyalty systems and player communications work correctly in practice. A key part of the role is using automation and AI to expand testing coverage, reduce repetitive work and meet short deadlines.
The role focuses on operational readiness, business rules, system configurations and player outcomes. You will work alongside dedicated R&D QA teams responsible for software engineering quality and technical release testing.
Key Responsibilities:
Test player journeys end-to-end, from registration and verification to deposits, gameplay and withdrawals.
Validate bonuses, CRM campaigns, segmentation, loyalty and gamification features.
Check player communications, promotional content and T&Cs across brands, markets, languages and currencies.
Verify operational rules, account restrictions, player balances and transaction accuracy across back-office systems and reports.
Build and maintain automated tests using Playwright/TypeScript or similar tools.
Use AI tools and agents to improve testing efficiency, independently verifying their outputs.
Document defects, coordinate investigations and retest fixes with CRM, Payments/Risk, Support, BI, Product and R&D QA.
Report launch readiness, blockers and risks; perform regression and post-launch checks.
Required Experience:
3+ years of hands-on casino QA experience is mandatory.
Strong knowledge of player journeys, bonuses, wagering, CRM logic and payment flows.
Experience validating business rules and configurations across multiple systems.
Hands-on automation experience with Playwright/TypeScript or comparable tools, plus working knowledge of Git.
Practical experience using AI tools or agents in QA is mandatory.
Familiarity with Jira, TestRail or similar tools.
Strong analytical skills, attention to detail and ability to prioritize independently.
Excellent written and spoken English.
Nice to Have:
Experience with Smartico or similar casino CRM platforms.
Experience testing loyalty, gamification and new brand launches.
Experience across multiple brands, markets, currencies and languages.
API testing, basic SQL and validation against BI/Finance reports.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/116?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Melbourne
Workplace: Remote
The Role
You’ll own a net-new enterprise territory in Melbourne. Most of your number comes from accounts that don’t buy from us yet.
New business usually starts with a team already running ClickHouse — open source, or a Cloud account someone expensed — until a bill or a security review pushes the conversation up to the platform team and the budget owner. Common triggers: an Elasticsearch or Splunk bill that’s hard to defend, a warehouse that can’t serve a customer-facing feature fast enough, an AI product querying tens of billions of rows.
You’ll carry a small set of existing accounts alongside the hunt, where growth comes from new teams inside an account that already buys from us. One team lands a workload, it works, and four other teams have a similar problem. But the bulk of this role is finding and opening accounts that aren’t on our map yet.
What You Will Be Doing
- Own the full sales cycle for new accounts in your territory — first conversation through security review, procurement, and close, on Cloud commitments and multi-year committed spend.
- Build your own pipeline. Self-sourced outbound is the primary input to this territory, not a supplement to inbound.
- Find and convert existing ClickHouse usage in new accounts. Unmanaged open-source deployments and self-serve Cloud accounts are the highest-yield source of new pipeline in this segment.
- Multi-thread across the data platform team, the budget owner, security, and the executive sponsor rather than relying on a single champion.
- Work with your Solutions Architect through the technical evaluation. They own the technical win, you own the commercial strategy and the close.
- Run the procurement path: security questionnaires, legal redlines, vendor onboarding, and BYOC or private-deployment requirements, including Australian data residency where it’s required.
- Give your champion the internal business case — TCO comparison against the incumbent, migration plan, and risk mitigation.
- Grow the accounts you land by mapping the remaining teams and use cases and building an expansion plan against them.
- Watch consumption trends across your accounts and engage early when usage flattens or spikes. Both are signals.
- Keep Salesforce accurate and submit a forecast leadership can plan against.
- Participate in the developer community in your territory: meetups, conferences, and events across Melbourne.
What You Bring
- 6+ years selling technical infrastructure to enterprise buyers — databases, data platforms, cloud infrastructure, observability, or developer tooling.
- A track record of self-sourced pipeline. You can explain your weekly prospecting approach and what actually works for you.
- Experience selling into Melbourne and Victorian enterprise accounts, and familiarity with how procurement and security review run here.
- A track record closing complex deals that went through security review, legal, and procurement.
- Enough technical fluency to hold an architecture conversation. You don’t need to write SQL, but you should be able to explain why a company moves a workload off Elasticsearch.
- Experience with consumption-based or usage-metered commercial models, where revenue moves with usage between contract events.
- Experience selling into developer-led, bottom-up adoption as well as top-down.
- Ability to orchestrate people who don’t report to you — Solutions Architects, executive sponsors, partners, product managers.
- Comfort building a territory from scratch rather than inheriting mature coverage.
- Accurate forecasting, including when the number is bad.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Toronto
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Technical Program Managers work cross-functionally to lead a growing book of service engagements, ensuring automation engagements and initiatives are optimally resourced, solutioned and delivered within budget time, scope, quality, and cost constraints.
WHAT YOU'LL DO AT UIPATH
- Develop detailed and effective plans and monitor all aspects of program / project / workstream lifecycle, including scope, change and release management.
- Attend and minute all program/project meetings and work closely with client automation COE and Services PMO to ensure all services are delivered and automations are aligned with client strategic objectives so that timecards and milestone completion forms are signed off promptly with invoicing initiated.
- Own the full lifecycle of automation and custom solutions and programs from presales to order, initiation to handover.
- Ensure client and internal stakeholders are managed effectively and updated on progress with risks, dependencies and issues managed with risk registry and mitigated.
- Ensure all documentation and deliverables, including hands-on where necessary, are fit for purpose, follow UiPath recommended standards and of consistently high quality across engagements.
- Conduct internal and client-facing program/project status meetings and present such reports as required including progress against plan, billings, resource utilization, service credits drawdown and incurred costs.
- Provide weekly status summary of all programs and projects assigned and escalate to management as needed.
- Drive client references and document case studies including identifying and sharing new uses for UiPath.
- Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.
WHAT YOU'LL BRING TO THE TEAM
- 8+ years of experience in client-facing technology project–previous program or delivery management role focused on software development and systems integration.
- Experience in various agile, waterfall, SDLC, hybrid methodologies and continuous integration.
- High attention to detail and proven ability to manage and deliver on multiple, competing, and conflicting priorities simultaneously.
- PMP, PRINCE2, Project+, or similar project management certifications
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11543 Construction Project Management & Administrative Virtual Assistant
Independent Contractor – CPT-11543 Construction Project Management & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An owner's representative and project-management consultant is seeking a part-time VA to provide project-specific administrative support across active design and construction projects.
This is not a traditional general administrative position. The VA will attend project meetings, prepare minutes and agendas, track follow-ups and action items, maintain project information, assist with financial data entry, and support proposals and other project documentation.
The client's work spans corporate interiors, ground-up development, and other private-sector design and construction projects. The ideal candidate should therefore have enough construction or design knowledge to understand project discussions while remaining comfortable performing detailed administrative work.
Civil engineering, architecture, construction management, or related education is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project & Meeting Support
Attend assigned client and project meetings
Prepare accurate meeting minutes and agendas
Capture decisions, responsibilities, deadlines, and action items
Follow up with project participants on outstanding items
Maintain project trackers and supporting documentation
Help ensure action items continue moving between meetings
Provide organized updates on outstanding project matters
Follow up with stakeholders on outstanding information and upcoming deadlines.
Flag at-risk action items and escalate potential delays.
Construction Project Administration
Support administrative workflows across active design and construction projects
Enter and maintain project financial information in spreadsheets
Organize project files, reports, and supporting documentation
Assist with project-specific data tracking and reporting
Coordinate routine follow-up with consultants, contractors, vendors, and other stakeholders
Maintain confidentiality and follow applicable project NDA requirements
Update existing project schedules using Microsoft Project or a similar platform.
Check contractor proposals and invoices against project records and update cost-tracking spreadsheets.
Proposal & Business Support
Assist with preparing and formatting client proposals
Organize information and supporting materials for new project pursuits
Assist with marketing and presentation materials as needed
Support additional proposal, documentation, and project-administration tasks as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Construction, architecture, engineering, design, or project-management exposure strongly preferred
Project administration or coordination experience preferred
Meeting-minutes and professional documentation experience strongly preferred
Strong written and spoken English required
Spreadsheet and data-entry experience required
Strong follow-up and organizational skills required
Proposal preparation or marketing-material experience is a plus
Civil engineering, architecture, construction management, or related education is strongly preferred
Willingness to sign client based NDAs required
Advanced technical construction expertise is not required; client training will be provided
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Excellent spoken and written English
Comfortable participating in professional client meetings
Familiar with construction, design, architecture, or project-management terminology
Strong meeting-minutes and documentation skills
Proactive and dependable with follow-up
Confident communicator who will ask questions, flag issues, and speak up when something is wrong
Comfortable learning and taking on greater responsibility as the client's business grows
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel / Google Sheets
Microsoft Office / Google Workspace
Video Conferencing Platforms
Document & Presentation Tools
Project Management Platforms – Experience a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(Hours expected to increase as projects and workload grow)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: DSP-CPT-11512 Recruiting & Candidate Coordination Virtual Assistant
Independent Contractor – DSP-CPT-11512 Recruiting & Candidate Coordination Virtual Assistant/Business Support VA/Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing logistics company is seeking a Recruiting & Candidate Coordination Virtual Assistant to support its driver recruiting process.
The VA will work across the company's recruiting platforms to organize applicants, review and screen candidates, schedule qualified applicants for interviews, maintain recruiting spreadsheets, and send interview and follow-up communications.
The client has an existing recruiter who will assist with training the VA on the company's established recruiting processes and systems during the transition.
From October 15 through December 15, the VA will work 40 hours per week and will also need to work approximately 3 hours on either Saturday or Sunday. The VA may choose which weekend day to work; only one weekend day is required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Applicant Management & Screening
Download and organize resumes from Indeed, SmartRecruiters, and other recruiting sources
Enter applicant information into ApplicantStacker
Review applicants against client-provided screening criteria
Conduct initial candidate screening as trained
Identify candidates who meet established requirements
Maintain accurate candidate records throughout the recruiting process
Send or manage candidate questionnaires as part of the initial recruiting and screening process
Monitor questionnaire completion and follow up with candidates when required information or responses are outstanding
Review incoming driver applications and identify candidates who are automatically disqualified based on predefined screening flags, such as being under 21 or having a suspended driver's license.
Support the initial candidate assessment to determine whether applicants appear suitable to advance to the formal interview stage.
Learn and gradually assume the existing recruiter's responsibilities as the recruiter transitions to another business platform, with the transition anticipated around January or February.
Interview Coordination
Contact qualified candidates to schedule interviews
Send interview dates, times, locations, and instructions by text or other approved channels
Send additional candidate communications using established templates
Follow up with candidates when information or responses are outstanding
Keep interview schedules and candidate statuses current
Send initial outreach messages to newly received applicants to acknowledge their application and initiate candidate communication
Respond promptly to candidate questions and messages to maintain candidate engagement and reduce the risk of candidates moving on to other employers
Participate in a weekly Zoom meeting with the client to review recruiting activity, questions, and ongoing priorities
Provide initial applicant outreach by acknowledging receipt of resumes and sending the client's established introductory message.
Conduct timely first-contact outreach to applicants on weekends when needed, helping ensure applicants are contacted promptly after submitting their applications.
Support recruiting volume of approximately 150–200 applications during steady-state periods and 250–300 applications during peak periods, with interview volumes potentially increasing from approximately 20–30 candidates per week to as many as 50 during peak periods.
Recruiting Pipeline & Data Management
Maintain the company's recruiting pipeline and spreadsheets
Enter and update applicant information accurately
Track candidates through each stage of the recruiting process
Maintain organized recruiting records in Google Sheets and OneDrive
Assist with recurring recruiting reports and trackers
Ensure applicant information remains accurate and current
Monitor incoming application volume and adjust processing priorities during peak recruiting periods to maintain timely candidate contact and recruiting progress.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous recruiting, HR, candidate coordination, or administrative experience strongly preferred
Strong spreadsheet experience required
Advanced Excel / Google Sheets skills strongly preferred
Strong written and verbal English communication
Experience scheduling and communicating with job candidates preferred
Applicant tracking system experience preferred
Logistics, transportation, or high-volume recruiting experience is a plus
Amazon DSP experience is a plus but not required
Experience managing candidate questionnaires and tracking completion preferred
Ability to respond promptly to candidate inquiries and maintain timely candidate communication
Ability to manage candidate communication in a high-volume recruiting environment where delayed responses may result in candidate loss
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Strong recruiting or candidate-coordination skills
Comfortable communicating with job applicants
Strong spreadsheet and data-management ability
Able to follow established screening criteria
Consistent with candidate follow-up
Comfortable working across multiple recruiting platforms
Able to learn established workflows quickly
Highly responsive and attentive to candidate inquiries, particularly during periods of high recruiting volume
Able to maintain consistent candidate engagement from initial outreach through the next stage of the recruiting process
Comfortable communicating with the client regularly through weekly Zoom meetings and additional email or messaging as needed
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ApplicantStacker
Indeed
SmartRecruiters
RingCentral
Google Sheets
Google Docs
Microsoft Excel
Microsoft OneDrive
Work Schedule
Contracted Hours per Week: 30 hours per week after the initial peak period, with 40 hours per week during October 15–December 15; workload may range from 30–40 hours during peak periods.
Weekend Coverage: Approximately 1–2 hours on either Saturday or Sunday for initial applicant outreach, as needed. The client indicated that the VA may choose which weekend day to work.
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 2:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
Contracted Hours per Week: 30 hours per week after the initial peak period, with 40 hours per week during October 15–December 15; workload may range from 30–40 hours during peak periods.
Weekend Coverage: Approximately 1–2 hours on either Saturday or Sunday for initial applicant outreach, as needed. The client indicated that the VA may choose which weekend day to work.
Daily Working Time: 8:00 AM – 2:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Clear Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Canada, Vancouver, BC
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Warehouse Operative Specialist, you will take hands-on ownership of day-to-day warehouse and inventory operations at our Vancouver site.
You will be responsible for receiving, storage, inventory accuracy, cycle counting, material movement, and kitting, ensuring components are available and ready to support fast-moving prototype robot builds.
As a key warehouse specialist in Vancouver, you will have the opportunity to establish and continuously improve site warehouse processes, working closely with Supply Chain, Procurement, Engineering, Production, and our global Warehouse, Inventory, Logistics & Planning (WILP) team.
This role is ideal for someone who is hands-on, organized, self-directed, and comfortable taking ownership in a fast-paced hardware environment.
WHAT MAKES THIS ROLE EXCITING
- Take ownership of warehouse and inventory operations for Humanoid's growing Vancouver robotics site
- Directly support the development and build of next-generation humanoid robots
- Help establish and improve warehouse, inventory, and material-flow processes
- Work closely with Engineering, Production, Procurement, Supply Chain, and global operations teams
- Operate in an environment where inventory accuracy and material availability directly impact robot builds
WHAT YOU'LL DO
- Own day-to-day receiving, storage, inventory control, cycle counting, kitting, and material movement for the Vancouver site
- Establish and maintain an organized stores area, location structure, labelling system, and material flow
- Receive incoming deliveries, verify materials against purchase orders, inspect for damage, shortages, or non-conformance, and accurately record receipts
- Maintain accurate, real-time inventory records in JIRA and inventory tracking systems
- Handle ESD-sensitive, high-value, serialized, and lot-controlled components, maintaining appropriate traceability
- Run regular cycle counts, investigate discrepancies, identify root causes, and maintain inventory accuracy
- Monitor inventory levels and help maintain appropriate minimum, maximum, and safety-stock levels for critical and high-usage materials
- Pick, stage, and deliver complete kits against BOMs and build schedules for prototype robot builds
- Work closely with Engineering, Production, Procurement, and Planning to identify material shortages and build risks early
- Manage material issues, unused material returns, transfers, scrap, quarantined stock, and supplier returns with accurate traceability
- Prepare outbound shipments and inter-site transfers between Vancouver, London, and Boston, supporting accurate shipping and customs documentation
- Track critical inbound and outbound shipments and escalate delays before they impact builds
- Maintain a clean, safe, and organized warehouse environment, applying 5S principles and applicable health and safety requirements
- Support asset tracking for tools, fixtures, and equipment held within the stores area
- Use Excel or Google Sheets to maintain inventory reports, count plans, and variance analysis
- Identify and implement practical improvements to receiving, storage, inventory, kitting, and material-flow processes
- Act as a trusted point of contact for warehouse and inventory processes and support colleagues in following established procedures
WHAT WE'RE LOOKING FOR
- 5+ years of hands-on warehouse, stores, inventory control, or material operations experience within a technical industry, such as robotics, electronics, aerospace, automotive, advanced manufacturing, industrial automation, or complex hardware development
- Demonstrated experience supporting engineering, manufacturing, production, or prototype/R&D environments, with a strong understanding of the material-control requirements associated with complex technical products
- Experience supporting prototype builds, engineering builds, NPI, or low-volume/high-complexity production
- Strong experience with inventory control, cycle counting, stock reconciliation, and variance investigation
- Experience with kitting and issuing materials to engineering or production against BOMs and build schedules
- Ability to confidently work with BOMs, part numbers, technical documentation, and engineering drawings
- Experience handling technical components and assemblies, including appropriate storage, identification, and traceability practices
- Practical experience with Excel or Google Sheets, including formulas, lookups, pivot tables, and inventory reporting
- Strong understanding of receiving, storage, stock movement, traceability, and inventory accuracy
- Ability to work independently, prioritize competing requirements, and take ownership of day-to-day warehouse operations
- Strong organizational skills with a high level of accuracy and attention to detail
- Clear, proactive communication skills and the ability to collaborate effectively with Engineering, Production, Procurement, and Supply Chain teams
- Ability to adapt and maintain accuracy in a fast-paced technical environment with changing build priorities
BONUS QUALIFICATIONS
- Experience working with 3PL providers, carriers, and import/export documentation
- Familiarity with WHMIS and Transportation of Dangerous Goods (TDG) requirements
- Occupational First Aid (OFA Level 1) certification
- Experience applying Lean or 5S practices
- Supply chain, logistics, warehouse, or inventory certification such as APICS CPIM or equivalent
WORKING CONDITIONS
- On-site role in Vancouver involving regular warehouse activity and material handling.
- Ability to handle items up to 23 kg / 50 lb, with appropriate equipment and reasonable accommodation provided in accordance with applicable law.
- Some schedule flexibility may be required to support critical robot builds and time-sensitive deliveries.
WHAT WE OFFER
- Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support.
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
For this role in Vancouver, the expected base salary range is $60,000–$65,000 CAD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: US - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Services Architecture & Education leads the Portfolio Architects within the Global Services Portfolio, serving as the strategic link that converts overarching portfolio strategy into technically credible consulting services and end-to-end Education programs. Carrying a dual mandate, this role is accountable for leading an experienced team of technical experts through an evolving operating model while acting as the authoritative technical design voice across the entire Global Services suite.
This position owns service design, Education strategy, offering creation, the On-Demand Training (ODT) and Instructor-Led Training (ILT) curricula, and the Training Subscription model. The Senior Manager builds, standardizes, and scales the creation and maintenance engine necessary to keep all consulting offerings and educational content continually aligned with Tenable’s rapidly evolving product roadmap, feature releases, and version retirements.
Working with minimal supervision as a key member of the Services Portfolio Leadership Team, the Senior Manager sets high-bar technical and instructional standards, balances team capacity across creation, optimization, and lifecycle maintenance, and collaborates seamlessly with cross-functional leadership—including Portfolio Strategy & Innovation, Portfolio Enablement & Creative, Program Management, and PS Product Champions—to drive portfolio adoption and operational excellence.
ORGANIZATION STRUCTURE:
Reports to: Senior Director, Services Portfolio
Direct reports: Portfolio Architects (Associate Services Architects, Services Architects, and Senior Services Architects)
Your Opportunity:
Service Design & Offering Creation
Service Architecture:
Own the architecture, methodology, scope, and outcomes of consulting service offerings, and the technical requirements and validation behind them. Each offering has a named Services Architect who owns its technical design, with the Manager accountable.
Offering Creation:
Direct the creation of net-new offerings and Education against the quarterly roadmap set by Portfolio Strategy & Innovation, and lead improvements to existing services alongside the Portfolio Strategy & Innovation Lead.
Technical Substance:
Make sure the team owns the technical, service, and Education substance of its work, and that the content is accurate before it is handed to Portfolio Enablement & Creative for writing and design.
Standards & Quality:
Set and maintain service design, content, and lab standards and templates, and review the most strategic offerings before release.
Education Strategy & Training Subscription
Education Strategy:
Set the direction for Professional Services Education across on-demand (ODT), instructor-led (ILT), and hybrid delivery.
Curriculum Ownership:
Be accountable for the TRG master curriculum and the ODT and ILT source content, including review on a defined cadence and consistency between delivery formats.
Training Subscription:
Direct the priorities and evolution of the Training Subscription and track its adoption.
Education Authoring:
Ensure Architects author and maintain Education content, including in Articulate, to the standard required for technical accuracy and sound learning design. Work with Portfolio Enablement & Creative, where digital learning production needs specialist support.
Education Governance:
Work with the Education Governance Lead on standards, approvals, versioning, and controls. The Manager owns the Education strategy, and Governance owns the controls.
Portfolio Maintenance & Lifecycle
Maintenance Health:
Be accountable for overall maintenance health across services and Education. Run maintenance as a formal lifecycle (identify, triage, assign, update, validate, publish, communicate, close) carried out by named asset owners, without creating a permanent maintenance team.
Capacity Allocation:
Allocate team capacity between creating, improving, and maintaining content, and report the mix, overdue maintenance, and retirements at the quarterly portfolio review.
Roadmap Alignment:
Work with Product Management and Portfolio Strategy & Innovation to plan updates well ahead of product release, and to decide what to refresh, retire, or replace.
Feedback Loop:
Act on maintenance and improvement items routed from field feedback triage and the PS Product Champions Forum, and close the loop visibly with the field.
Team Leadership & Delivery
People Leadership:
Recruit, onboard, manage, and develop the Portfolio Architects, including performance management and career progression across the Associate, Services Architect, and Senior Services Architect levels.
Change Leadership:
Lead the team through the move to the new operating model, including the transition of long-tenured team members, and set clear expectations for the Architect role.
Capability Building:
Build team capability in service design, Education design, and delivery, and in the use of modern authoring and AI-enabled production approaches.
Delivery Oversight:
Oversee dependencies, costs, and schedules across team projects, assess risks, and take corrective action to ensure on-time, within-budget delivery.
Budget:
Manage the team’s budget and make the case for resources, tooling, and lab environments.
Protecting Creation Time:
Protect focus time for the team, including the Friday focus day, so that deep creation and maintenance work is not displaced by meetings.
Leadership & Cross-Functional Engagement
Portfolio Leadership Team:
Contribute to the weekly Portfolio Management Call, bringing creation, Education, maintenance, capacity, and the decisions required, and to the quarterly portfolio review.
Strategy & Innovation:
Work with the Portfolio Strategy & Innovation Lead on the annual and quarterly roadmap, business cases, and launch readiness, providing technical and Education input.
Enablement & Creative:
Work with the Portfolio Enablement & Creative Manager on briefs, handoffs, and review cycles to ensure creative output includes accurate technical content.
Program Management:
Work with the Portfolio Program Manager on milestones, dependencies, and launch readiness.
PS Product Champions:
Use the PS Product Champions to validate content and to maintain delivery playbooks, worksheets, and guidance, with Architects validating where needed.
Stakeholders:
Interface with leaders in Product, Customer Success, Customer Care, Sales, and Partners, including direct customer and partner engagement where needed.
Escalations:
Act as the senior escalation point for portfolio content issues that the team cannot resolve.
What You'll Need:
Experience
Security Foundations:
10+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
5+ years of experience in vulnerability management and broader cybersecurity operations, preferably with the Tenable product suite.
Services Experience:
7+ years of professional services, consulting, technical support, sales engineering, or technical training experience.
Education & Curriculum:
Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings.
People Management:
3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change.
Delivery Lifecycle:
Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation.
Cross-Functional Leadership:
Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements.
Knowledge and Education
Education:
B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking, with working knowledge of web application, container, and cloud security (AWS/Azure) and ICS/SCADA systems.
Learning Design & Authoring:
Working knowledge of instructional design frameworks and of authoring tools such as Articulate, sufficient to set standards and review the team’s work.
Business Acumen:
Both business and technical acumen, including budget management and capacity planning.
Certifications:
CISSP, CISM, or PMP preferred.
And Ideally:
Communication:
Strong written and verbal communication skills, including the ability to present to executive, customer, and partner audiences.
Collaboration:
Strong interpersonal skills with the ability to influence and work effectively across teams and at a senior level.
Autonomy:
Strong initiative and the ability to work with minimal supervision, remotely and as part of a geographically distributed team, in an agile environment.
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote, Global
About the Role
We're looking for a FinOps Data Engineer to help drive cost optimization and cloud financial governance across our AWS infrastructure and GCP footprint. You'll work cross-functionally with Engineering, Finance, and Product to find and ship savings, build the tooling necessary to maximize efficiency of every dollar spent in the cloud, and cultivate a culture of cost awareness across engineering teams. This role owns the data side of that mission: the models, pipelines, and analysis that make cost, usage, and margin numbers trustworthy across the company.
This is a hands-on engineering role, not an analyst seat. You'll do the schlep work other teams don't have time for, digging into a bucket's access pattern, writing the dbt model or Python pipeline that ships the fix, building the cost-vs-revenue mart that answers a margin question once instead of every time, and chasing a number until it reconciles. Strong communication matters as much as technical depth, you'll regularly explain a savings case or a data model's implications to an engineering team, a finance stakeholder, and a leadership audience in the same week.
What You'll Be Responsible For
In this role, you'll:
- Find and ship savings across AWS and GCP: Analyze billing, usage, and cost trends to identify opportunities, rightsizing, storage lifecycle policies, data transfer, and spot/auto-scaling. Take ideas from identification through to a realized dollar figure, not just a recommendation.
- Build and maintain the FinOps data pipeline: Design and run the BigQuery/dbt models that turn raw billing and usage data (CUR, Storage Lens) into reconciled, trustworthy mart tables, the foundation everything else in FinOps is built on.
- Build cost-vs-revenue and customer segmentation models: Model unit economics and margin by product line and customer segment, and extend coverage as new products and segments come online.
- Apply data science to cost and usage data: Build forecasting models, detect anomalies statistically rather than by threshold alone, and quantify savings opportunities (e.g. storage lifecycle, request-cost patterns) with rigor a spreadsheet can't match.
- Build and maintain cost attribution: Tagging policies, cost allocation, and chargeback/showback so engineering teams can see and own their own spend. This is foundational work other savings work depends on.
- Automate cost governance: Build automated cost reporting, anomaly detection, and alerting. Write the scripts and infrastructure-as-code (Python, Terraform, Lambda) that enforce cost policy rather than relying on manual review.
- Partner with engineering on architecture decisions: Bring cost into the room early, cost-efficiencies are cheaper to get right at design than to retrofit.
- Work with Finance on forecasting and reporting: Support budget tracking and financial KPIs; build dashboards and self-serve analytics engineering and finance can both read.
You Might Be a Good Fit If You
- Have strong AWS expertise and working GCP knowledge, including pricing models, billing structures, and cost optimization mechanics.
- Have data engineering depth: dbt, BigQuery (or an equivalent modern warehouse), SQL at scale, and data modeling for analytics (dimensional modeling, incremental models, testing).
- Have data science fundamentals: statistical forecasting, anomaly detection, and experimentation, and know when a rigorous model beats a rule of thumb.
- Have automation and scripting skills: Python, Terraform/ pulumi, Lambda, or Bash.
- Are comfortable with cost/billing tooling: AWS Cost Explorer, Cost & Usage Reports, GCP Billing Reports, and BI/dashboarding (we use Hex).
- Have experience with, or are comfortable picking up, Linear and Notion as the system of record for tracking and documenting FinOps work.
- Experience with a dedicated cloud cost management platform (e.g. CloudZero, Vantage, or similar) is a plus, not required.
- Can analyze cost data and present it clearly to both technical and non-technical audiences.
- Have prior experience spanning data analytics, data engineering, or data science in a FinOps, cloud cost management, or cloud governance context.
- Are energized by doing the unglamorous, high-leverage work (the schlep) that unblocks other teams, and by working cross-functionally without positional authority.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's Governance, Risk, and Compliance team is the foundation of how we build and maintain trust - with our users, regulators, business partners, and the organizations that rely on Figma every day. We work across the organization and drive programs that ensure the effectiveness of our security protections, identify and manage risk, maintain compliance, and build trust with our customers.
We're looking for a Governance, Risk and Compliance Director to lead this team through its next phase of growth. You'll own Figma's security compliance, risk management, and governance strategy end to end - setting direction for our certification portfolio, building the risk and controls frameworks that scale with our growing business and product suite, and representing GRC to executives, the board, customers, and regulators. This is a hands-on leadership role where you'll manage and grow a team of GRC professionals while staying close to the programs, infrastructure, audits, and cross-functional relationships needed to both protect and enable the business.
If you're a strategist and team builder who is excited to scale Figma's GRC program in a rapidly evolving environment, we'd love to hear from you!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Set the strategy and roadmap for Figma's GRC program, aligning compliance, risk, and governance priorities with company objectives and the Security leadership team
Own Figma's certification and compliance portfolio, including SOC 2, ISO 27001, FedRAMP, SOX ITGC, and GDPR, and expand coverage as Figma enters new markets and customer segments
Lead and grow a team of compliance, risk, and governance professionals, setting priorities, developing talent, and building a culture of rigor and pragmatism
Build and evolve enterprise risk and controls frameworks — including AI Governance, Risk and Compliance initiatives and control effectiveness monitoring — that scale across technical and business stakeholders
Manage relationships with external auditors, assessors, and regulators, and oversee audit cycles from planning through remediation
Direct the selection and optimization of GRC platforms and tooling, and maintain the lifecycle of security policies, standards, and procedures
Partner with Sales, Legal, and Customer Trust on security questionnaires, customer audits, contracts, and trust-related communications that support the sales lifecycle
Scale enterprise risk reporting and report on program health, risk posture, and audit readiness to executive and board-level audiences
We'd love to hear from you if you have:
10+ years of experience in information security, compliance, or risk management, including at least 4 years leading or managing a GRC, security, or compliance team
Deep, hands-on experience with frameworks such as SOC 2 and ISO 27001, including leading programs through multiple audit cycles
A track record of building GRC programs from the ground up or scaling them through high-growth stages, ideally at a SaaS or platform company, including experience operating in a public company environment with SOX ITGC requirements
Executive presence and exceptional written and verbal communication skills, with demonstrated ability to build cross-functional partnerships across Security, Legal, IT, Sales, and Engineering and translate technical risk into business terms for executives, the board, and customers
Experience implementing compliance programs for emerging products, including AI-enabled products, with a strong understanding of cloud-based technologies and their GRC implications, and a builder's mindset comfortable with ambiguity as the program scales
While it's not required, it's an added plus if you also have:
Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities
Experience with global privacy and data protection regulations, such as GDPR or NIS2
Security or risk certifications such as CISSP, CISA, CISM, or CRISC
Hands-on experience implementing or administering GRC platforms such as Vanta, Drata, or similar tools
Experience presenting to boards, steering committees, and audit committees
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote-Jakarta
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
UiPath is looking for a Partner Account Manager to manage and grow the business with partners in Indonesia. UiPath works across a portfolio of partners: global consulting partners, global systems integrators, local system integrators, technology alliance, value-add resellers, and distributors.
In this role, the individual will be responsible for the entire eco-system. You will spend most of your time with a small number of strategic focused partner and a limited set of incubation partners you will grow into becoming strategic. You will do this in tight collaboration with the regional partner team and in country sales leadership. This individual plays a critical role in driving growth, leveraging partners’ competencies and capabilities. This individual will work with the key executives of the partner to influence their enterprise automation practice, solution development, customer engagement, certified resources, and marketing plan. This role will also drive partner experience, and she/he will be the voice of partners to the internal audience. She/he is the owner of Partner NSAT in these partner accounts.
She/He will work with internal functional teams: direct sales, pre-sales, customer success, consulting, professional service, value engineering, marketing to drive overall GTM plan. This will involve working in a highly matrixed organization, requiring a high level of teamwork, collaboration, and influence. She/he will need to align partners’ GTM strategy to the overall country partner and sales strategy and help to prioritize investments to create largest business impact. Successful execution in this role will manage the partners’ strategy and execution to accelerate growth and take it to the next level, with close collaboration with the functional teams. The successful candidate must balance strategic-thinking with tactical execution; build effective and enduring partner relationships, drive highly cross-functional processes, possess a sound technical understanding of UiPath technology.
WHAT YOU'LL DO AT UIPATH
- Accelerate UiPath’s sales trajectory, new business, and scalability by partnering with in country sales leaders to prioritize partners and activate sales engagement.
- Execute a strategic partner sales and marketing strategy to meet and/or exceed the sales targets fuelled by significant growth in partner sourced and partner led business.
- Drive business plan execution for the country leveraging partners; works with key stakeholders, cross functional teams and leverages established networks outside own area of expertise to create framework and drive execution.
- Partner with other partner team members and direct sales team members to identify pipeline gaps and opportunities to scale; participate in development of programs and execution.
- Consult with partner and direct sales leaders to help optimize and enable their selling teams’ execution with key partners.
- Engage customer success, value engineering and consulting team to work with the partners to expand the enterprise automation agenda with the end customers.
- Work with partners to drive customer success and ensure on time renewal. Most importantly, upsell and/or cross-sell to the end-to-end enterprise automation platform.
- Continue to drive and cultivate joint sales engagement with sales segments/verticals; identify opportunities and remove obstacles.
- Influence partner marketing investments in support of partner business and align to partner account growth plan; ensure marketing provides regular reporting on program results.
- Play an instrumental role in the Regional Partner Leadership team, contributing beyond just assigned partners’ achievement but also lead on some special initiatives and programs across region.
WHAT YOU'LL BRING TO THE TEAM
- 10+ years’ experience in Partner and/or Sales Management at enterprise level in the software/SaaS industry.
- Proven track record in building/managing strategic partners in the local market.
- Deep hands-on experience in working with partners on building practice, developing solution, ramping up certified partner resources & executing partner marketing plan.
- Demonstrate abilities to work with strategic partners to win key accounts, generate pipelines, expand geographical coverage, and penetrate key verticals.
- Willing to move fast and set bold ambition, and yet humble to listen and learn while being 100% immersed and focus on the role.
- Passion and creativity to build and make an enterprise automation market with strategic partners.
- Ability to excel in a highly matrix organization, strong collaboration skills.
- Highly trusted individual who maintains and expects high standards for self and others
- Takes initiative, and is a self-starter, resilient, comfortable with constant change and ambiguity.
- Strategic thinker, who is also execution oriented; ideally has experience driving cross functional programs or processes.
- Effective at building relationships (internally and with partners), collaborating, and influencing others; experience working with senior executives/partners in cross-company projects.
- Strong communication skills in local language as well as English, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX,
About the Role
The Americas Marketing Programs & Platforms team is seeking a Senior Events Manager to own Cloudflare's events across both the shows we sponsor and the events we host. You'll set the strategy for how Cloudflare shows up at the biggest stages in security, infrastructure, and developer technology, and you'll own complex, multifaceted Cloudflare-hosted event programs end to end: concept, content, production, and execution.
This is not a logistics-only role, and it's not one flavor of event. Because our calendar is seasonal and fast-moving, you'll move fluidly between sponsoring another organization's event (our booth, speaking sessions, sponsorships, and activations) and hosting a full event ourselves. Equally important, you'll be the connective tissue between marketing and the field: making sure the sales organization knows where we'll be, why it matters, and exactly how to turn our presence into real conversations, pipeline, and revenue. And like everyone at Cloudflare, you'll approach the work as a builder, treating AI as a partner to automate the manual, ship faster, and make every event smarter than the last.
What You'll Do
Own Event Strategy & Portfolio
Own the end-to-end strategy, planning, and execution for Cloudflare's Tier 1 event portfolio across the Americas, spanning both events we sponsor (booth, speaking, sponsorships, activations) and events we host outright.
Build and manage the annual event portfolio, prioritization framework, and budget, making deliberate trade-offs between hosted and sponsored investments, and deciding where we show up and how big we go.
Define objectives for every event (brand, demand, pipeline, or customer expansion) and align cross-functional teams around them before work begins.
Lead Hosted Events End-to-End
Own the full strategy and execution of complex, multifaceted Cloudflare-hosted event programs (conferences, summits, executive forums, workshops, and roadshows), from concept and agenda design through production, registration, run-of-show, and post-event follow-up.
Design the attendee experience across every facet: content and speaker programming, venue and floor plan, production/AV and streaming, registration and communications, and on-site operations.
Build the cross-functional team and run-of-show for each event, managing agencies, vendors, speakers, and internal stakeholders to deliver a polished, on-brand experience.
Own the hosted-event budget, timeline, and risk plan end to end, holding a high quality bar while shipping on schedule.
Drive Sponsored Presence, Experience & Thought Leadership
Lead booth strategy and experience design on the expo floor: creative concept, floor plan, demos, staffing, swag, and lead capture — creating a presence that stands out in a crowded hall.
Drive our thought leadership motion: speaker submissions, session strategy, keynote/theater content, executive briefings, and customer story placement.
Negotiate and manage sponsorships and branding opportunities, and design activations and on-site moments that break through and earn attention.
Activate the Sales Field
Build and run the field activation motion for every Tier 1 show and hosted event: pre-event briefings, target account mapping, meeting-booking playbooks, staffing plans, and post-event follow-up cadence.
Equip AEs, SDRs, SEs, and CSMs to make the most of our presence: pre-event outreach templates, at-show playbooks, demo scripts, and a meeting concierge for high-value accounts.
For hosted events, drive the right registrations and attendance against target accounts and pipeline goals, partnering with field marketing and Sales to turn invitations into engaged attendees.
Partner with Sales Operations and Marketing Operations to ensure lead capture, routing, and attribution are airtight, so every conversation is tracked and followed up.
Prove Impact, Optimize & Build
Define and report on the KPIs that matter for each event: pipeline influenced, meetings booked, leads captured, registration and attendance, brand/sentiment lift, and speaker slots earned. Then turn the numbers into a clear ROI story for leadership.
Own vendor and agency relationships, production partners, and cross-functional contributors; manage timelines, contracts, and budget to the dollar across multiple simultaneous events.
Approach the work with an AI-native, builder's mindset: build lightweight tools and automations (using OpenCode, Claude, Gemini, or similar) to streamline event operations, lead processing, enablement, and reporting, and share what you build with the team.
Run retrospectives after every major show and event and turn learnings into a better, more automated playbook for the next one.
What We're Looking For
Required Qualifications
7+ years in event marketing, experiential marketing, or field marketing, with deep experience owning both hosted and sponsored events end-to-end.
Proven track record leading complex, high-budget event programs ($1M+ annual budgets), including producing hosted events (venue, content, production, registration) and running sponsorships, booth builds, and executive programming at third-party conferences.
Strong sales-enablement instinct: demonstrated ability to activate field teams, drive pre-event pipeline, and tie events to tangible, attributable revenue.
Exceptional organizational skills and the ability to run multiple events simultaneously with competing timelines, budgets, and stakeholders, without dropping the ball.
Experience managing agencies and developing interns or junior marketers.
Agility and comfort shifting between hosted and sponsored programs as the calendar demands.
Experience working with AI tools (OpenCode, Claude, Gemini, or similar) to build solutions, automate workflows, and solve problems, not just consume outputs.
Natural curiosity about people, products, processes, and technologies, with the ability to ask insightful questions and uncover what actually drives results.
Exceptional cross-functional leadership: comfortable aligning product, sales, brand, PR, and executive stakeholders and managing up.
Sharp budget management, vendor negotiation, and agency management skills.
Data-driven mindset: comfortable working with Salesforce, marketing automation, and lead routing/attribution to prove impact.
Bias for action and willingness to experiment with new approaches, tactics, and channels.
Preferred Qualifications
Experience in B2B security, infrastructure, cloud, or developer-facing marketing.
Familiarity with events like RSA Conference, Black Hat, AWS re:Invent, Gartner summits, and similar Tier 1 shows.
Experience producing both in-person and hybrid/virtual events, including broadcast/streaming production.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM:
You'll join our GTM Systems team, which owns the systems LangChain's go-to-market actually runs on — Salesforce above all: the account and contact model, territory and routing, the sales process from first touch to closed-won, and the quote-to-cash and provisioning stack behind it.
We design and ship internal product for the GTM organization. AI agents do a growing share of the building: they draft design docs, open changes, and run Salesforce deployments, while humans hold the approval gates. Build capacity — engineers plus the agent bench — sits on this team, and you'll help decide what it works on next.
ABOUT THE ROLE:
You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale.
This is not a ticket queue role. You'll be accountable for a small number of high-leverage GTM systems programs at a time: defining the problem, aligning stakeholders, specifying the solution, and ensuring what ships changes how the revenue org operates.
You'll work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly and influence matters more than reporting lines. The core challenge is operating with authority but not control: aligning teams around tradeoffs as the business changes underneath the plan.
You won't be expected to write production code. You will be expected to write clear enough specifications that engineers and AI coding agents can build from them, and to review the output with enough Salesforce and systems judgment to decide whether it is correct.
Location: San Francisco Bay Area — in office 4 days a week. The people whose processes you're redesigning are in this building, and so are the engineers who build LangGraph.
WHAT YOU'LL OWN:
Carry multi-quarter programs
- Own the Salesforce sales process from lead to close — routing, qualification, territory assignment, and stage progression — driving each initiative from discovery through UAT, change management, and adoption.
- Be the person stakeholders come to before they file a request, especially when the system was never designed for what the business now needs.
- Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems rather than the loudest tickets.
Own what gets specified and what ships
- Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria — with a clear problem statement and ROI justification, precise enough to execute without a second conversation.
- Hold the quality gate: you write the specification, engineers and coding agents write the code, and nothing reaches production without your sign-off.
- Run vendor evaluations when the right answer is buy, integrate, or replace rather than build.
Protect revenue data integrity
- Trace anomalies in revenue fields — Net ARR, initial pipeline, lead source — back to the automation, trigger, or integration that wrote them.
- Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions.
- Identify which design decisions are load-bearing and which are cosmetic, and catch the downstream failure modes before they reach production.
WHAT SUCCESS LOOKS LIKE:
In your first 6–12 months, you might:
- Redesign the lead-to-opportunity process so routing, qualification, and stage progression are measurable, enforceable, and adopted by the field.
- Create a prioritization model for hundreds of GTM systems requests per quarter, with clear tradeoffs and business rationale.
- Ship a Salesforce change that improves pipeline hygiene, quote-to-cash accuracy, provisioning reliability, or cloud marketplace reconciliation.
- Establish a specification and UAT standard that engineers and AI agents can reliably build against.
- Build enough trust with Sales, Marketing, Partnerships, Support, and Finance that stakeholders bring you the problem before they prescribe the solution.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
SYSTEMS AND DOMAIN DEPTH
- Domain and tenure — 6–8 years in business systems, sales systems, revenue systems, or GTM systems, with Salesforce as your primary platform throughout.
- Sales process depth — you've partnered with Sales Ops on the things reps feel every day: territory and account coverage, lead qualification and routing, stage gates, and pipeline and forecast hygiene.
- Sales systems / RevOps depth — experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes.
- Technical fluency — you can read a data model, a Flow, and enough Apex to design against what's really there, even though you are not expected to write production code.
PROGRAM LEADERSHIP
- Program ownership — you've been the single accountable owner, at the working level negotiating the commitments yourself, of a program that spanned four or more functions and changed how a revenue org works day to day.
- Release risk — you've delivered a program into a core system on a release process you didn't control, where another team's change could break your release.
- Re-scoping under change — you've re-scoped a program mid-flight because the business changed under it, a sponsor moved, or the original scope no longer matched reality.
- Holding the line — you've turned down a request with executive backing and kept the relationship; you hold the line when something breaks pricing discipline, a legal constraint, or the architecture, and you arrive with the alternative.
JUDGMENT AND COMMUNICATION
- One tradeoff, two audiences — you write for the reader in front of you, not the one you find easiest: the VP gets the page, the engineer gets the spec.
- Maximum agency — you find the friction and start the project. You don't wait for a ticket.
- AI judgment — you give an agent the same brief you'd give a new engineer, and you check its work the same way.
- Architecture judgment — you know which design calls are load-bearing and which are cosmetic: why a usage event belongs on its own object rather than a field on Account, and how you'd catch that renaming one picklist breaks the provisioning saga before anyone deploys it.
STRONG SIGNALS:
None of these is a screen; any one makes you useful faster.
- You've owned a core Salesforce object domain — Account, Contact, Lead, or Opportunity — through a full redesign.
- You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved.
- You've worked with cloud marketplace operations — AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break.
- You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation.
- You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it.
Annual salary range: $180-200k USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Sioux Falls, SD
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Associate,
you will be supporting our local team in Sioux Falls, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Sioux Falls, SD location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Sioux Falls, SD area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City, New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Tavily (Acquired by Nebius)
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
Tavily provides the search and intelligence layer that powers AI agents and retrieval systems with trustworthy, real-time information. We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent, but informed.
The role
We're looking for a Business Analyst to partner closely with our Finance and Sales teams and turn data into decisions. You'll be the owner of the company's most important metrics: revenue (ARR/MRR), bookings, pipeline, conversion, net revenue retention, gross margin and more. Beyond reporting the numbers, you'll uncover the drivers behind them, build the analyses that shape planning and go-to-market strategy, and help leadership answer the critical questions:
This is a high-ownership, hands-on role for someone who is as comfortable in a board-deck conversation as in a SQL editor, and who ships analysis that changes what the business does next.
Your responsibilities will include:
Own the company's core business metrics end-to-end: define them, build the single source of truth, and make sure Finance, Sales, and leadership are all looking at the same numbers.
Partner with Finance on revenue recognition, forecasting, budgeting, and board/investor reporting; turn usage and billing data into reliable financial views.
Partner with Sales on pipeline health, funnel conversion, win/loss, sales cycle, quota attainment, territory and segment performance, and compensation analytics.
Proactively monitor key business metrics, investigate trends and anomalies, and surface actionable insights to stakeholders before they ask.
Build and maintain revenue and pipeline models that connect product usage and billing data.
Write production-quality SQL and Python to model data, automate recurring reporting, and run analyses at scale.
Translate findings into clear recommendations and drive alignment across Finance, Sales, and leadership.
Support strategic initiatives: pricing and packaging changes, segment strategy, capacity planning, and go-to-market experiments, with before/after impact measurement.
We expect you to have:
5+ years of experience as an Analyst, of which 2+ years of experience as a Business Analyst, FP&A analyst, Revenue/Sales Operations analyst, or equivalent.
2+ years working in a SaaS company; you understand ARR, bookings, NRR, CAC, payback, pipeline coverage, and the metrics that drive a SaaS business.
Hands-on experience supporting Finance and/or Sales teams, with a track record of owning metric definitions that the company relies on.
Strong SQL and comfort working with large, messy datasets across different sources.
Hands-on experience using Python for data analysis and data modeling in a production environment.
BSc in Economics / Finance / Statistics / Math / Industrial Engineering or equivalent.
Familiarity with modern data tooling (Snowflake/BigQuery, dbt, BI tools like Omni/Looker/Tableau).
It will be an added bonus if you have:
Experience at an API-first, developer-focused, usage-based, or PLG (product-led growth) company.
Experience with usage-based billing and revenue recognition (Stripe, Metronome, NetSuite).
Experience with CRM analytics (HubSpot, Salesforce) and sales compensation / quota design.
Statistical foundation for experimentation and causal inference.
Experience with Airflow or similar orchestration tools.
MBA or MSc in a quantitative field.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,000
—
$224,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Staff Engineer you will own the technical design and delivery for two areas:
- AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
- Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker.
_______________________________________________________________________
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team.
_______________________________________________________________________
RESPONSIBILITIES
TECHNICAL LEADERSHIP AND ARCHITECTURE
- Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap
- Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions
- Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt
- Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools
- Design reliable, scalable infrastructure for hosting AI agents and developer tools
- Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit
- Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals
SYSTEMS DESIGN AND IMPLEMENTATION
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days
- Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization
- Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management
- Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling
STRATEGIC IMPACT AND INNOVATION
- Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build
- Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction
- Improve AI tool performance, cost efficiency, and developer experience through architectural improvements
- Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them
- Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards
LEADERSHIP AND MENTORSHIP
- Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices
- Lead design reviews and raise the quality of design and code reviews across the team
- Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on
- Help the team turn good individual AI-assisted engineering practice into shared workflows and controls
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale
- Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Track record of designing and building scalable distributed systems and developer-facing platforms
- Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience designing developer tools, platform systems, or internal tools that other teams rely on
- Track record of clarifying requirements and constraints with stakeholders before committing to a design
- Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority
- Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs
- Clear written and spoken communication suited to a remote, async-first company
- Track record of mentoring other experienced engineers
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience evolving an internal platform or tool into a widely adopted, production-grade service
- Knowledge of security, compliance, and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date
- Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Get hands-on with the team's services and ship a useful production change
- Shadow on-call and learn the operational profile of the team's services
- Work with the Senior Manager to agree on initial technical priorities
FIRST 90 DAYS
- Lead the technical framing and delivery plan for one significant problem, from requirements through to production
- Document the architecture, technology choices, and integration patterns for that work, including ADRs
- Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant)
- Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management
- Lead design reviews for your area of the roadmap and begin mentoring other engineers
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker
- Deliver at least one material outcome that spans multiple teams or systems
- Have multiple production AI tools demonstrating value across Docker's engineering organization
- Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction
- Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact
- Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
УдалённоMelbourne
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УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorDenver, CO, United States
ОфисCanada, Vancouver, BC
seniorUS - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
УдалённоМожно работать из любой страны
San Francisco, CA • New York, NY • United States
УдалённоseniorRemote-Jakarta
seniorГеография найма не уточнена
ОфисSan Francisco, CA
Sioux Falls, SD
seniorNew York City, New York, United States; We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent, but informed