Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
ABOUT THIS ROLE
Sensor Tower's mission is to measure the world's digital economy. As the Product Manager for Web Insights, you'll own strategy and execution for our web and generative AI analytics products, ensuring they're accurate, intuitive, and solve real customer problems
You'll be assigned high-impact initiatives sourced directly from active customer requests, such as building an SEO/competitive-traffic solution with raw URL-level traffic data, improving competitive discovery and reporting UX, and expanding GenAI citations and brand-visibility tracking. You'll interact directly with users and business stakeholders to gather detailed use cases and translate them into clear requirements. You'll collaborate with Data Science to refine and expand web traffic and engagement estimates, and share implementation and project management responsibilities with Engineering to ship new features and data pipelines. You'll also partner with Product Marketing and GTM to communicate the value of new capabilities and drive adoption of the Web Insights product.
This is a great fit for a Product Manager who is energized by analytics products, comfortable getting into the data themselves, and excited about the web traffic, competitive intelligence, or digital marketing space.
Salary range: $125,000 - 150,000 USD
WHAT YOU WILL WORK ON
- Interview users to identify needs, workflows, and pain points related to web traffic and engagement data.
- Write clear technical requirements for new features, metrics, and data delivery solutions.
- Collaborate daily with Data Science and Engineering to prioritize, scope, and ship improvements to web estimates and product features.
- Propose and maintain a roadmap for future Web and Generative AI Insights releases.
- Analyze usage and product data to identify opportunities and measure the impact of shipped features.
- Communicate functional and business details of upcoming releases to less technical teams, including Marketing, Sales, Customer Success.
- Monitor data quality and accuracy of web estimates, working with Data Science to resolve issues and improve methodology.
WHAT WE ARE LOOKING FOR
- 3–5 years of professional experience, preferably in product management at a B2B or SaaS company.
- Experience working with data products, analytics platforms, or APIs.
- Comfortable with writing SQL and using data directly to inform product decisions.
- An interest in web analytics, competitive intelligence, digital marketing, or adjacent spaces (SEO experience is a strong plus).
- Familiarity with BI and analytics tooling (e.g., Snowflake, Tableau, Amplitude, Mixpanel) is a plus.
- AI-fluent and comfortable working daily with tools like Claude, building custom agents, and leveraging MCP integrations to move faster and unlock new workflows.
- Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
- Experience collaborating cross-functionally with Engineering, Design, and Sales/GTM teams.
- Degree in Computer Science, Engineering, or a related field is a plus, but not required.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team!
About the job
This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important Regulated Verticals customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until September 18th 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
What You’ll Do
Perform daily charge audits, reviewing clinical documentation for accurate CPT, ICD-10, and HCPCS code assignment. Verify charges align with payer-specific billing rules and medical necessity requirements before submission. Identify and correct coding discrepancies proactively, before claims go out. Submit clean claims daily through Apero and the clearinghouse. Monitor claim system and clearinghouse rejection queues; research and resolve rejections promptly to avoid timely-filing exposure. Correct and resubmit rejected claims, tracking each through to acceptance. Stay current on coding updates, payer policy changes, and industry regulations. Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
What You Bring
Minimum 3 years of experience in medical billing and coding within a healthcare setting. Strong understanding of coding standards (ICD-10, CPT, HCPCS), claim submission workflows, and clearinghouse rejection handling. Exceptional attention to detail and accuracy in code assignment. Experience with Apero or similar clearinghouse/practice management software preferred. Experience in Sleep Medicine and/or DME billing strongly preferred. Professional coding certification (CPC, CCS, RHIT, or RHIA) a plus but not required. Genuine interest in sleep, health, and helping people better understand and improve their well-being.
Who You Are
Core values emphasize clarity, trust, collaboration, optimism, and compassion.
Tech Stack
Apero and the clearinghouse systems for charge submission and rejection management.
Team Description
Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
Benefits & Perks
Meaningful work that directly improves peoples’ lives. Be part of an international team across the US, France, Belgium. Annual team offsite. Comprehensive health benefits (medical, dental, vision). FREE One Medical membership. 401(k) with company match. 20 days PTO + 10 paid holidays + 80 hours paid sick leave. Monthly phone and internet stipend. Compensation $55,000 - $60,000 depending on experience.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Mexico; Argentina; Colombia; Honduras; Paraguay
After-Sale (Order Support)
LOCATION:
Open to ALL LATAM Countries
The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers.
Key Responsibilities:
Respond to order-related inquiries through email, live chat, and outbound calls when needed.
Process address changes, cancellations, returns, and refunds according to company policies.
Investigate lost, delayed, damaged, or incorrectly delivered packages.
Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line.
Create reshipment orders in Shopify when approved.
Update order records across Shopify, Gorgias, and internal trackers.
Use Google Sheets to maintain and manage order claims, and escalation trackers.
Escalate complex or unresolved cases to Operations or the appropriate support team.
Support other mini-teams during BFCM and peak periods as assigned.
Qualifications:
Previous e-commerce customer service experience is required.
Experience handling order, shipping, return, and refund concerns is
required.
Proficiency in Google Sheets and experience managing trackers.
Strong reading comprehension, problem-solving, and communication skills.
Highly organized, detail-oriented, and accurate.
Able to manage multiple cases and follow detailed processes in a fast-paced environment.
Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Westchester County, United States; Upstate, United States; New York City, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Poland; United Arab Emirates; Brazil; Argentina; Spain; Serbia
Imunify360
is a leading developer of Linux infrastructure and security solutions. Our flagship product, Imunify360, is a comprehensive security suite that protects thousands of shared hosting environments, VPS, and dedicated servers worldwide. Our clients include industry giants such as Dell, GoDaddy, IBM, and Zoom, with over 4,500 customers globally. The company has more than 250 employees.
We are looking for an
engineer-architect
to build a
new product from scratch
. This is not a position within an existing team—you will single-handedly create a runtime protection layer for Node.js applications. The hosting market is rapidly adopting Node.js, and modern applications are increasingly generated by users with AI tools and little technical security expertise. Your mission is to make protection automatic, transparent to client code, and effective in real time.
This is a role with the highest level of
ownership
(Senior / Staff / Architect level), where you will make key architectural decisions and take full responsibility for the outcome.
Responsibilities
Define the technical approach for building runtime protection inside the Node.js process.
Design the detection logic to identify and block attacks during application execution.
Build and launch the first version of the product in real production environments.
Ensure the protection works
without requiring changes to client code
and without breaking legitimate applications.
Continuously improve the product based on telemetry, production feedback, and real-world incidents.
Achieve target values across four key metrics:
Runtime overhead
False positives
False negatives
Customer escalation volume
Requirements
The top priority is Security, not just Node.js.
Security experience outweighs general backend tenure.
Must-have:
Experience in Security Engineering or Security Research
(deep understanding of attack vectors and defense methods).
Have independently built and shipped a product/solution from scratch
(end-to-end ownership: from idea to production).
Ability to take an ambiguous problem, define a solution, and deliver a working result without constant supervision.
Experience designing architecture and making key technical decisions (Staff/Architect level is a strong plus).
English language:
Intermediate or higher
(written and spoken — all interviews are conducted in English).
Nice-to-have:
Security experience specifically in the context of Node.js (vulnerability analysis, securing, researching Node.js applications).
Experience with Linux in production and development environments.
Knowledge of Runtime Protection, WAF, instrumentation, malware analysis, and Incident Response.
Experience in managed hosting / VPS domains.
Experience with AI coding agents (Copilot, Cursor, etc.).
Important:
If you are a Security Engineer / Researcher who doesn't code on a daily basis, you must be comfortable using AI-assisted development tools and be capable of building an MVP with their help.
Who you are (mindset):
Builder:
You genuinely enjoy creating something new and seeing it run in production.
High ownership:
You don't wait for tasks to be assigned — you define the approach and own the results.
Practioner:
You write code (yourself or with AI), not just review and coordinate.
You understand
Detection Engineering
— how detection rules behave at scale across thousands of servers and the true cost of false positives.
We do NOT consider candidates who:
Have only theoretical or research experience without shipping real products.
Have general Node.js development experience but lack a security component.
Reside in countries with complex B2B tax reporting requirements (USA, UK, Canada, Germany, France, and others — to be clarified during screening).
Have frequent job changes (every 1–2 years) without valid reasons.
Benefits
Format:
100% remote work anywhere in the world.
Legal setup:
B2B only (contract with your sole proprietorship or company).
Budget:
Up to $12,000 gross/month (before taxes, under a B2B agreement).
Company:
A stable, established international product company with 15+ years in the market.
Role:
A key position in building a new product line from the ground up.
Location: Bogotá, Colombia; Mexico City, Mexico; Panama City, Panama; Brazil
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Melbourne, Australia
The Company
Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades.
The Role
The Technical Lead owns the architecture, delivery, and technical governance of Oracle Retail solutions. The role focuses primarily on RMS and Allocation, while also overseeing integration and technical direction across the full Oracle Retail v11 suite.
Retail Process Knowledge:
Pack Management
Purchase orders and allocations
Inventory management
Key Responsibilities
Own technical architecture and solution design for RMS, Allocation, and their integration with other Oracle Retail modules.
Lead a team of developers by assigning work, reviewing deliverables, mentoring junior and senior team members, and ensuring adherence to coding and design standards.
Translate business requirements into technical designs and drive high-level and low-level design documentation.
Act as the primary technical escalation point for critical production issues across RMS, Allocation, and integrated modules.
Drive system-wide performance tuning strategy across SQL, PL/SQL, batch processing, and RIB messaging.
Lead impact analysis, effort estimation, and technical feasibility assessments for new projects and enhancements.
Oversee patch management, version upgrade planning, and environment and release strategy across Dev, Test, UAT, and Production environments.
Coordinate with functional leads, project managers, and Oracle Support on strategic issues and roadmap planning.
Define and enforce best practices for integration, data governance, and system reliability across the Oracle Retail landscape.
Own technical documentation standards, knowledge repositories, and team onboarding and training.
Support pre-sales and solutioning efforts, where applicable, by providing technical inputs and effort estimates.
Requirements
Core Skills:
Deep expertise in PL/SQL, SQL, and RMS and Allocation architecture.
Strong command of the full Oracle Retail v11 suite.
Integration design using RIB.
Performance engineering.
Team leadership.
Stakeholder management.
Unix scripting.
Batch scheduling using Autosys or Control-M.
Location: Portugal; Brazil; Mexico; Argentina; Peru
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
Job Role:
Effectively manage company communication channels, including live chat, emails, and phone calls.
Identify and assess customers’ needs to ensure a high level of satisfaction.
Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
Provide timely and accurate support to clients within the specified time frame.
Maintain and update CRM records with all customer interactions and actions taken.
Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
Work independently as well as collaboratively in a team environment.
Adhere to standard operating procedures and company policies at all times.
Requirements
Proven experience in a customer support or client service role.
Previous experience or background in Forex trading or the financial markets is a strong advantage.
Excellent command of English and Portugese native both spoken and written.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Strong phone communication skills with active listening abilities.
Ability to work under pressure and meet tight deadlines.
Excellent communication, problem-solving, and presentation skills.
Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
Benefits
Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
Benefit of working at CXM:
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
Close and Operational Accounting
- Prepare and support assigned month-end and quarter-end close activities, including accruals, true-ups, journal entries, reconciliations, rollforwards, balance-sheet substantiation, and flux or variance analysis.
- Prepare journal-entry support and submissions, including account and cost-center coding; monitor approval, posting, and rejection status and coordinate timely follow-up with authorized employees.
- Perform vendor- and contract-level reconciliations, monitor actuals against accruals, resolve differences, and support recurring management reporting.
- Support lease, fixed-asset, construction-in-progress, and related infrastructure accounting as assigned, including data capture, schedule maintenance, modifications, and period-end entries.
Contract, Invoice, and Data Validation
- Maintain complete and accurate contract and pricing records across new agreements, amendments, credits, delivery or drawdown changes, extensions, and terminations.
- Translate commercial terms into accounting inputs and operating workflows and ensure relevant changes are reflected in recurring accounting processes.
- Validate vendor invoices and operational data against rates, usage, commitments, delivery, resource attributes, and accounting mappings.
- Investigate exceptions, document root causes and resolutions, track open items and bottlenecks, and coordinate follow-up through completion.
Controls, Audit, and Issue Resolution
- Follow established accounting policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over source data and workpapers, including completeness and accuracy checks, evidence retention, and reviewer-ready documentation.
- Respond to audit and control requests by assembling tie-outs, schedules, explanations, and source evidence.
- Use company information only through approved systems and devices, follow least-privilege and security requirements, and promptly escalate suspected data, security, or access issues.
Cross-Functional Coordination
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Finance Systems, Data, Engineering, and external vendors to resolve accounting and operational blockers.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders.
- Escalate unusual contracts, accounting judgments, control exceptions, or access requests with clear context and recommended next steps.
Process Discipline and Continuous Improvement
- Identify recurring data-quality issues, process delays, and control gaps, and surface trends and recommended improvements to the appropriate team lead.
- Write clear requirements, test system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to reduce manual effort, strengthen analysis and documentation, and support scalable and agentic workflows while following data-security and review requirements.
- Help maintain consistent execution as systems, accounting requirements, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting.
- Strong month-end and quarter-end close experience involving accruals, journal entries, reconciliations, variance analysis, and workpaper preparation.
- Working knowledge of U.S. GAAP and internal controls, with the judgment to recognize and escalate matters requiring technical accounting review.
- Experience interpreting contracts, invoices, and large operational datasets and translating them into accurate accounting outcomes.
- Advanced spreadsheet and data-analysis skills and experience using an ERP or comparable finance system.
- Demonstrated ability to use AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
- Strong attention to detail, sound judgment, clear documentation habits, and the ability to independently manage high-volume, deadline-driven work.
- Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones.
PREFERRED
- Operational accounting experience in a technology, cloud-computing, or infrastructure environment.
- Experience with Oracle Fusion and lease-accounting, fixed-asset, or similar finance systems.
- CPA, CA, or an equivalent professional accounting qualification.
NICE-TO-HAVE
- Exposure to cloud and compute costs, lease accounting, fixed assets, construction in progress, or related infrastructure arrangements.
- Familiarity with SQL, GitHub, issue-tracking tools, or similar technical tools used to investigate data and process issues.
- Experience in audit-ready, high-growth, or control-focused operating environments.
- Experience collaborating across time zones with distributed teams and external service providers.
Location: Remote Germany
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.
This is a fully remote position, open to candidates located in Germany.
⚡ THE DAY-TO-DAY
- Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.
- Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.
- Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.
- Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.
- Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.
- Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.
💪 YOUR SUPERPOWERS
- Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.
- Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.
- Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).
- Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.
- Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.
- Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.
- German language proficiency is required; however, English is the primary language used for day-to-day communication and collaboration.
🌟 BONUS POINTS
- Cloud Certified: Possess an active AWS Product Certification.
- Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.
- Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Brazil; Uruguay; Peru; Colombia; Argentina; Paraguay; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a React Native engineer to join a cross-functional Consumer pod focused on building and scaling core Krak experiences. You'll build alongside Product, Frontend and Backend Engineers in your pod, delivering seamless, performant user experiences across our Krak app, holding the features you ship to a high bar for UX, technical quality, and reliability. It's an opportunity to build high-impact, consumer-facing functionality used daily by a global user base.
The opportunity
- Design, develop, and maintain high-quality mobile applications using React Native and TypeScript, with a strong product focus and outcome-oriented mindset
- Own the end-to-end delivery of assigned Krak features, from technical design through release and post-launch iteration, working closely with product strategy and customer needs
- Build screens and components that are maintainable, performant, and resilient, applying established architecture and design patterns
- Write clean, well-tested code and take an active part in code review, applying the team's engineering standards consistently
- Contribute to technical design discussions within your pod, raising clear proposals and trade-offs for the work you own
- Work closely with Product Managers, Designers, and the Rust backend engineers in your pod to deliver features with measurable customer value
- Help improve code quality, shared components, and tooling across the Krak mobile codebase, keeping current with the React Native ecosystem
What you bring
- 3+ years of software development experience with a proven track record shipping large-scale, product-facing consumer mobile apps using React Native
- Solid working knowledge of JavaScript/TypeScript; hands-on experience with APIs, mobile performance, frontend testing, and modern build pipelines
- Strong product engineering mindset. Comfort working closely and iteratively with product and design teams to ship customer value
- Comfort working with real-time systems (WebSockets, live updates) and building responsive, interactive experiences
- Strong understanding of UI/UX best practices, empathy for the customer, and a passion for building intuitive, performant consumer experiences
- Demonstrated ability to learn and adapt to emerging technologies and development practices
- Strong written and verbal communication skills in English
Nice to haves
- Familiarity with native mobile app development (iOS/Android) or micro interactions and animations in React Native
- Experience in consumer payments, crypto, or fintech mobile applications
- Full-stack engineering experience or demonstrated capability to flex into backend systems work. This is a significant value add for engineers on the team, especially paired with working knowledge of Rust, Go, or C++
- AI fluency. Familiarity with how AI tools and patterns have fundamentally shifted your development workflow and problem-solving approach
- Experience with Next.js, WebSockets, async architectures, APIs, and microservices
- Experience within a large technology organization or fast-growing startup
- Contributions to open-source or the broader engineering community
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Buenos Aires, Argentina
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The Sales Operations Manager is key to enabling our sales teams (Client Partners and Client Solution Managers) to drive revenue at scale, efficiently and strategically. The role owns revenue planning and pricing, operational effectiveness of our tooling and sales processes, and productive cross-functional partnership across internal teams and our partners. You will support our Business Units representing Twitch, Roblox and Admazing. You'll act as a right hand to the Partner Director on planning, reporting and analysis for the assigned Business Unit, and as the leader of the Client Solutions team, partnering with sales leaders on strategies that improve stakeholder experience, optimize performance and reduce operational costs.
We're looking for a highly organized, self-starting professional who is passionate about process design and optimization, anticipates issues, and takes initiative to solve them.
Main Responsibilities
Quarterly and annual planning; revenue planning and pricing.
Weekly sales reporting and analysis: opportunities, pipeline health, weekly status.
Reporting and analysis for upper management on delivery, attainment, pacing, growth, coverage, efficiency and opportunities.
Lead a team of CSMs
Implement processes and procedures to scale.
Knowledge management: maintain and grow process documentation.
Process automation and continuous improvement, including leveraging AI tools to streamline reporting, analysis and workflows; provide input on sales ops policies and procedures based on sales feedback and real practice.
Liaison with partners' sales operations teams.
Liaison with finance teams; support at closing time; revenue control with the partner's Sales Finance team.
Foster and maintain strong working relationships with critical business partners (Revenue Recognition, Legal, Finance, etc.).
Work closely with cross-functional teams on strategic projects.
Skills and Experience Required:
Experience working in a fast-paced technology company, preferably within the digital advertising landscape. Knowledge of mobile advertising, digital media, and/or relevant industry KPIs is a strong plus.
Strong ability to influence, communicate effectively, and drive change across multiple stakeholders and levels of management.
Highly adaptable and able to prioritize, multitask, and quickly shift focus to respond to changing business needs and drive growth.
Self-starter with the ability to work independently, take ownership, and efficiently manage multiple priorities.
Detail-oriented, highly organized, creative, and resourceful, with a strong problem-solving mindset.
Excellent verbal and written communication skills, with a collaborative and positive attitude.
AI & Automation:
Daily, hands-on experience using AI tools such as Gemini, Claude, N8N, or similar platforms to automate workflows, improve processes, and drive efficiency. This is a core and non-negotiable requirement of the role.
Data & Tools:
Advanced proficiency in Excel and/or Google Sheets, particularly for reporting, data analysis, and performance tracking. Experience using Salesforce is required.
Languages:
Fluent English and Spanish, both written and spoken, are required.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: London
Workplace: Hybrid
Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
The impact you’ll have:
As our Senior CRM Executive, you will play a key role in delivering and improving CRM campaigns and customer journeys across our channels. You’ll be close to the detail of campaign build, journey optimisation and performance, with the opportunity to grow your ownership over time.
You’ll work closely with the CRM Manager, Head of CRM and wider Marketing, Product and Engineering teams to turn agreed customer opportunities and briefs into well-executed campaigns and journeys. You’ll help move us away from legacy campaign cycles by building reliable, increasingly automated lifecycle activity. We are looking for a thoughtful, high-velocity operator who can turn clear direction into accurate live journeys.
Your day-to-day:
- You’ll build and maintain multi-channel automated journeys using branching logic, API triggers, and real-time data, working from agreed briefs and priorities.
- Identify manual bottlenecks and support the implementation of AI-assisted workflows, using tools like n8n and Claude (training will be provided).
- Use Braze to identify optimisation opportunities within your journeys and help make delivery faster, more accurate, and more consistent.
- Provide hands-on campaign support to the wider team in deploying campaigns. You’ll ensure accurate execution through rigorous, increasingly automated QA processes.
- Work collaboratively with Marketing, Product and Engineering to deliver agreed workstreams and help create a frictionless experience from search to rebooking.
- Monitor the performance of your campaigns and journeys. You’ll be comfortable using Looker to maintain reports, monitor health metrics, and surface actionable insights that support optimisation.
Your skillset:
- You are a reliable operator who takes ownership of your assigned campaigns and journeys from brief through deployment. You ask the right questions, flag risks early, and deliver with consistency and precision.
- You can move from a clear brief to deployment rapidly, maintaining high standards and following agreed processes.
- You are naturally curious and look for practical ways to improve processes, reduce manual tasks, and make delivery more efficient.
- You have experience with Looker, Tableau, or SQL, and BQ and confidence using data to monitor performance.
- Hands-on experience with Braze or similar. You should be comfortable with Liquid logic, audience segmentation and personalisation.
- You are comfortable working with data models and propensity scores to support relevant segmentation and measure campaign impact.
- The ability to work well across Marketing, Product, and Engineering teams, taking direction and communicating clearly to keep delivery on track.
Desirable:
- Experience supporting CRM activity across multiple international markets, including handling localisation, consent frameworks, and currency differences within automated journeys
- Familiarity with n8n or similar workflow automation tools
- Experience writing Liquid logic for content personalisation
- Exposure to AI-assisted workflows or agentic tooling
- Background in travel, marketplace, or another high-frequency transactional category
The interview journey:
1. Meeting with a member of the Talent Acquisition team - 20 minutes
2. Virtual Interview with Hiring Manager
3. Final Stage interview in office presenting pre-determined task and a meeting a few stakeholders - 1 hour 30 mins
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоWestchester County, United States; Upstate, United States; New York City, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоPoland; United Arab Emirates; Brazil; Argentina; Spain; Serbia
УдалённоseniorBogotá, Colombia; Mexico City, Mexico; Panama City, Panama; Brazil
lead
Melbourne, Australia
Удалённо
Portugal; Brazil; Mexico; Argentina; Peru
УдалённоPhilippines; Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones; Experience collaborating across time zones with distributed teams and external service providers
УдалённоRemote Germany; Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time
УдалённоBrazil; Uruguay; Peru; Colombia; Argentina; Paraguay; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридBuenos Aires, Argentina
Maputo/Nampula, Mozambique
ГибридseniorLondon
УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
