Location: Yerevan, Armenia
Description
A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently.
Responsibilities
Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends
Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations
Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis
Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories
Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer
Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons
Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes
Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow
Requirements
Degree in Economics, Finance, Business, Mathematics, or other relevant fields
Proven working experience in data/ business analysis
Experience working with large datasets attained through multiple channels
Strong understanding of data modeling concepts
Strong mathematical and analytical mindset
Advanced practical knowledge of MS Excel is a must
Demonstrated knowledge of SQL and ETL processes
Experience with Power BI is a huge plus
Experience with programming languages or statistical packages like Python or R is a plus
Familiarity with CRM tools and programs is a big plus
Ability to work in a fast-paced environment and adapt to changes
Logical and problem-solving mindset
Hardworking and flexible personality with a high sense of responsibility
Ability to effectively multitask and prioritize tasks
Passion, drive, and motivation to continuously learn new things
Strong communication and presentation skills
Location: Yerevan, Armenia
Description
Digitain is seeking a self-motivated, passionate and detail-oriented professional to fill the vacancy Junior Financial Risk Specialist. This position is shift-based and includes morning, evening and night shifts.
R
esponsibilities
Investigate, classify, and prioritize various forms of fraudulent users and payment concerning activities
Establish risk and fraud avoidance measures
Monitor and analyze customers' attitudes
Support, approve and define limits of Company branches
Approve customer’s withdrawal requests
Requirements
Graduate Degree in Finance, Business Administration, or a related technical field
Experience in the gaming industry is required
Strong knowledge of online payments, gaming accounts, banking, and payment processing is a plus
Excellent knowledge of Russian and English languages
Advanced proficiency in MS Excel
Advanced computer skills and familiarity with various risk analysis tools
Strong analytical, investigative, and problem-solving skills
Ability to assess and manage risk with attention to detail
In-depth knowledge of sports games and casino games, with a strong understanding of the gaming industry dynamics.
Mathematical thinking and a high level of accuracy
Excellent punctuality, communication skills, and a strong sense of responsibility
Motivation and eagerness to learn new skills and adapt to the fast-evolving industry
Strong planning, organizational skills, and the ability to prioritize tasks effectively
A positive attitude and ability to work well within a team
Location: Home Based - Americas
Canonical is hiring a software engineer to join the Server Certification team. The Certification team develops Python based testing tools used to test Ubuntu Server on the latest enterprise hardware ensuring Ubuntu users have the best experience with their hardware. We work at the interface of hardware and software, so the ideal candidate is a Python developer with a problem solving mindset, familiar with hardware.
Server Certification team represents Canonical to our datacenter hardware partners. We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. We focus on the interaction between server hardware and Ubuntu Linux, so the ideal candidate has software development experience and a good understanding of configuring and troubleshooting server hardware running Linux.
This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux on enterprise server hardware across multiple industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in North and South American time zones.
What you’ll do
Contribute to Canonical’s open source testing tools such as
Checkbox
and
Testflinger
.
Troubleshoot issues related to hardware compatibility, functionality, and performance.
Technically support Canonical’s hardware partners in their hardware certification efforts.
Educate the partner about Canonical’s tools, processes, and product roadmaps.
Support Canonical’s internal teams on customer deployments of Canonical’s suite of Datacenter and Cloud products that utilize the partner’s hardware.
Work from home with global travel 2 to 4 times per year for internal and external events.
Who you are
You have a good knowledge of Python and shell scripting.
You have knowledge of server-class hardware.
You know your way around Ubuntu, virtualization, and cloud computing concepts.
You are confident in a customer-facing role.
Desired skills and experience
Experience with test automation tools for validating hardware compatibility.
Knowledge of CI/CD concepts.
Comfortable with some virtualization or container technologies such as QEMU, KVM, LXC / LXD, Docker.
We are proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.
#LI-REMOTE
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
The Product Designer is responsible for delivering largely independent UI and UX for our different platforms. As a Product Designer at toters, you will collaborate with teams of designers, researchers, engineers, content strategists, and product managers throughout the product process, setting the bar for creative excellence and providing best-in-class visual design thinking and usability expertise at the start of every project. You will utilize user flows, wireframes, flow diagrams, storyboards, user interface mockups, and/or high-fidelity prototypes to convey the user experience at different phases of the design process. It will be your mission to promote the prioritization of design-centered adjustments, adjustments, and enhancements.
Responsibilities
Create user-centered designs by embracing an outside-in approach, bringing the voice of the customers into the organization, gather customer feedback, analyze and synthesize usability findings, develop user journeys.
Design intuitive, results driven products and thoughtful user experiences that balance aesthetics and usability.
Perform user research, conduct user tests, and design the overall functionality of the product to guarantee an excellent user experience.
Be resourceful and creative to overcome obstacles and turn challenges into opportunities.
Develop Prototypes to demonstrate and evaluate potential ideas with stakeholders and validate hypotheses by conducting usability testings.
Listen and share with colleagues across the company to drive collaboration.
Work within an Agile team environment that delivers through iteration.
Maintain design consistency throughout our products.
Discuss design principles and guidelines with various company stakeholders to gain their support.
Be the user-advocate by conducting usability tests on early designs and making implementation recommendations from a user-centered standpoint.
Above all, enjoy creating cutting-edge consumer applications for the Web and mobile platforms.
Qualifications
You hold a BA/BS degree or equivalent practical experience; an advanced degree is a plus.
You have 5+ years of experience in UX & UI design.
You’re skilled with Figma, Sketch, or other design tools.
You’re familiar with design thinking and human-centered methodologies.
You know how to conduct or interpret user research and usability testing.
You use data and user insights to guide your decisions.
You’re an excellent communicator and a team player.
You thrive in a fast-paced, iterative, and remote-friendly environment.
You understand the importance of design systems and consistency.
You’ve collaborated with PMs, engineers, and stakeholders to bring ideas to life.
You’re comfortable designing end-to-end experiences, from research to high-fidelity UI.
Location: Chattanooga, Tennessee Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
What we offer:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We’re looking for Applied Research Scientists to help us develop cutting-edge computer vision and generative models to power our creative tools. We are looking for candidates with a strong background building impactful and novel machine learning projects, strong software engineering skills, and who are deeply interested in seeing their research materialize in novel user interfaces for creative tasks.
This is a cross-functional team that requires strong communication and collaboration skills; you will have a chance to work with our backend team to help bring your research models to production, and with our design and frontend engineering team to make sure that your machine learning models work in harmony with the user interfaces that interact with them.
WHAT YOU’LL NEED
- 4+ years of relevant engineering or research experience in machine learning, computer vision and/or graphics
- Expertise with programming such as Python, C++, CUDA, and deep learning frameworks such as TensorFlow and PyTorch. Very strong programming skills and ability to write clean and maintainable research code
- Deep interest in building human-in-the-loop systems for creativity
- Passion for seeing research through from initial conception to eventual application
- Experience mentoring and teaching other researchers
- Strong communication, collaboration, and documentation skills
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We’re looking for a Research Manager to help us manage and grow Runway’s Applied ML Research team to create cutting-edge machine learning tools for AI-based content creation. This person should have a strong research background in computer vision, and be deeply interested in managing and enabling other researchers to develop state-of-the-art research.
This is a cross-functional role that requires strong communication and collaboration skills; you will have a chance to work with the rest of the engineering organization to oversee the transition from research into production, as well as with the Product team to initiate and develop research projects that deliver clear user value.
WHAT YOU’LL NEED
- 5+ years of industry experience as a research scientist in computer vision and 1+ year managing teams
- High emotional intelligence and experience mentoring and supporting the career growth of other researchers
- Good understanding of how to communicate goals, drive the execution of projects, and inspire through others
- Experience in translating product and business objectives into technical strategies
- Deep interest in productionizing state of the art ML research
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We're looking for an API engineer to join our core API team and help scale Runway's platform serving millions of users and handling thousands of requests per second. You'll work on the critical infrastructure that powers both our public API (used by external developers) and internal tools, managing user data, task orchestration, billing, permissions, and asset management.
This is a high-impact role on a mature, production system. You'll build enterprise features, optimize database performance, design async workflows, and ensure reliability at scale. If you're passionate about API development, love TypeScript, and want to own systems end-to-end, this is the role for you.
A PEEK AT OUR TECHNICAL STACK
Our API endpoints for real-time collaboration and media asset management is written in TypeScript, and runs in ECS containers on AWS Fargate. We leverage multiple AWS-native components, such as S3, CloudFront, Lambda, Kinesis, and SQS, as building blocks of our infrastructure.
Our inference backend is written in Python (PyTorch, TorchScript), and is deployed across multiple clusters / cloud providers. We use Kubernetes for container orchestration, and k8s-native components such as Flyte, Kueue, and Kyverno efficient job orchestration. We invest in prometheus and grafana for monitoring, and Terraform to manage our infrastructure.
WHAT YOU’LL DO
- Own the full API lifecycle from design and implementation to monitoring, optimization, and documentation for both public and internal APIs
- Design and implement async workflows for task orchestration, content moderation, prompt enhancement, and post-processing pipelines
- Optimize database queries and improve performance for a high-traffic Postgres database
- Build rate limiting, fraud detection, and credit management systems
- Implement comprehensive API security, rate limiting, authentication, and monitoring systems to ensure reliability at scale
- Improve the public API developer experience with better documentation, SDKs, and tooling
- Improve the performance, reliability, and code quality of our codebases
WHAT YOU’LL NEED
- 3+ years of industry experience building production APIs
- Strong TypeScript experience, so you can jump in and be productive immediately
- Experience owning systems end-to-end: infrastructure, monitoring, logging, metrics, incident response
- Understanding of API design patterns, REST principles, and async workflows
- Experience with relational databases (Postgres preferred) and query optimization
- Experience architecting production-ready systems at scale using cloud primitives from AWS, GCP, or Azure
- Ability to rapidly prototype solutions and iterate on them with tight product deadlines
- Humility and open mindedness; at Runway we love to learn from one another
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Home based - EMEA
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Engineering Manager
, who strives for accountability for the development of an internal product, who has high engineering quality standards, continuously develops their skills as well as skills of their direct reports, and who has the drive to deliver. This is an exciting opportunity to work with great people and exciting open-source solutions on innovative engineering solutions supporting Canonical's growth.
The Commercial Systems unit is conceived as six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business. We are looking for software engineering managers for these teams:
The
Billing
team designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for those interested in growing their skills in the billing and payment processing domain.
The
Business Systems
team is responsible for systems such as NetSuite, Salesforce, and several others. The engineers work closely with operations teams, implement business processes, and keep the systems compliant. This team is a great opportunity for a software engineering leader with a genuine interest in understanding the business, high engineering standards, and drive to deliver first-class experience to Canonical employees using those systems to get their job done.
The
Data Governance
team has a mission to enable a secure and well-governed access to comprehensive data sets originating at many internal and external data sources formed in a data mesh
.
The team works with well-known open-source data governance tools such as Trino and Ranger, defines and executes data governance processes, and democratizes the data at Canonical.
The
Livepatch
team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for those interested in security and with a strong focus on engineering quality and reliability.
Location
: This role will be based remotely in the EMEA region.
The role entails
Accountability for the design and development of an internal product
Leading a team of software engineers
Developing the skills and capabilities of direct reports
Seeking improvements to established processes, designs, and solutions
Building an understanding of business needs to deliver the most impact
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Track record of going above-and-beyond expectations to achieve outstanding results
Experience with software development in a high-level language (Golang, Python, Java, ...)
Professional written and spoken English with excellent presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills
Performance engineering and SRE experience
Experience with data governance, data engineering, or data science
Experience with accounting, sales, sales operations, or other business roles
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is hiring a Python Software Engineer to join the Certification team, who make the tools which enable us to know that a desktop, laptop, server or IoT device is working properly. We work at the interface of hardware and software, so the ideal candidate is a Python developer familiar with hardware.
The Certification team develops the tools needed to certify hardware as working with Ubuntu Core as well as Ubuntu Desktop and Server: https://ubuntu.com/certified
We design hardware which can be used to probe devices independently, and frameworks for software tests that check every aspect of Ubuntu on that hardware.
This is an excellent opportunity for someone who wants to have a meaningful impact for adoption of Linux across multiple device categories and industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in EMEA time zones, and works with colleagues on related teams in both the Americas and APAC.
We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.
Role description
We are looking for a self-motivated software engineer with experience developing in Python, to work on test automation tools or Linux based embedded hardware. This role offers an exciting opportunity to push the industry forward by enabling entirely new Linux based hardware testing capabilities, scaling up hardware certification efforts and allowing for deeper test coverage.
The role involves the development and maintenance of Canonical’s open source certification tools, supporting the creation of hardware solutions for test automation, and automating our existing processes. We seek out continuous process and tooling improvements as part of expanding the certification test suites, ultimately to improve the quality of Linux experience felt by millions of Linux end users.
Key responsibilities
Maintain and develop new features to our Python based test automation tools like
Checkbox
, used by both in-house teams and industry partners.
Invent new ways to enable remote, automated testing.
Help build the software counterpart to in-house designed testing hardware to help test device enablement (graphics, hotplug, bluetooth, etc).
Write functional and performance tests to support hardware enablement and to protect from regressions.
Participate in meetings involving international travel 2-3 times per year.
Required skills and experience
Knowledge of Python programming language.
Quality oriented, pragmatic approach to software design and implementation.
Interest in test automation methodologies.
Previous experience working with Ubuntu or other Linux distributions.
Ability to be productive in a globally distributed team.
Desired skills and experience
Passion for tinkering: you are a maker.
Experience working in an agile environment.
Hardware testing experience, for example in the IoT space.
Familiarity with the C programming language.
What is Canonical?
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your
identity
, we will give your application fair consideration.
#LI-Remote #Stack
Location: Muscat, Oman
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaisons. The Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.
Responsibilities
Implement and install solutions on the customer's test and production environments.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
Perform any other job-related duties incidental to the work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer Application, or any related field.
Fresh graduates / Up to 3 years experience in a familiar field.
Willing to travel abroad and work extra hours whenever needed.
Knowledge in database engines (Oracle and MS-SQL).
knowledge in operating systems (Linux and MS Windows).
Knowledge in application servers (Apache Tomcat, Oracle WebLogic, and IBM WebSphere).
Knowledge in Directory Services (AD & LDAP).
Excellent verbal, written, and interpersonal skills.
Excellent team player.
Excellent customer service skills.
Attention to detail skills.
Effective communication skills.
Experience in one or more of the below is a plus
:
Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.
Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge in PKI Infrastructure and Certificate Authorities.
Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases).
Knowledge in server and client operating systems (Linux Distros, Windows).
Knowledge in web application servers (Jetty, Wildfly, JBoss).
Knowledge in Object Storage management.
Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean).
Cloud Infrastructure Tools (OpenStack, Docker, Kubernetes).
DevOps Techniques and Skills including CI/CD.
Location: Yerevan, Armenia
Description:
We are looking for a Head of Digital Marketing Department to join our team.
The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making.
Responsibilities:
Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc.
Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement
Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement
Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building
Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools
Plan annual, quarterly, and monthly budgets for paid advertising campaigns
Provide annual, quarterly, and monthly performance reports, define and measure KPIs
Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy
Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth
Supervise and coordinate the department's activity
Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives
Organize and monitor the onboarding process of new hires
Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field
Perform other functions assigned by the immediate supervisor and arising from the duties of the position
Requirements:
Master’s degree in Marketing, Digital technologies, or a relevant field
Proven work experience as a Digital marketing unit manager
Demonstrable experience in designing and implementing successful digital marketing campaigns
Proficient in MS Office (particularly Excel) and data manipulation
Excellent knowledge of English and Russian languages
Strong understanding of how all current digital marketing channels function
Solid knowledge of online marketing tools and best practices
Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software
Familiarity with web design
Experience in data analysis and reporting
Excellent analytical and project management skills
Strong team management and communication (written and verbal) skills
Analytical thinking with strong math skills
Good time management skills, including prioritizing, scheduling, and adapting as necessary
Ability to work on multiple projects with different objectives simultaneously
The ability to think strategically and develop innovative marketing strategies
Location: Yerevan, Armenia
Job description
We are looking for our new team member who will join our team as a Network Engineer and will be responsible for mainly campus network infrastructure.
Responsibilities:
Design and deploy functional networks (LAN, WLAN, WAN)
Configure and install routers, switches, firewalls and other network devices
Monitor network performance and integrity
Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
Mentor team members on technical issues
Create, oversee and test security measures (e.g. access authentication and disaster recovery)
Communicate with users when needed
Maintain complete technical documentation
Suggest improvements to network performance, capacity and scalability
Requirements and skills
:
Minimum 4 years of hands-on experience in the networking field
Solid background in network engineering and architecture
In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
Familiarity with access control models and network security
Good knowledge of wireless technology.
Professional certification (e.g. CCNP) is a plus
Experience with network diagnostic, monitoring and analysis tools (e.g. Zabbix, Scrutinizer)
Experience with Aruba Campus solutions
Experience with Cisco, Juniper switches and routers
Experience with Arista switches is a plus
Experience with FortiGate Firewalls
Sharp troubleshooting skills
Organizational and mentoring skills
Strong knowledge of L2 and L3 loop prevention mechanisms
Strong knowledge of SSL and IPSEC VPNs
Ability to monitor, lead and give guidance to team members if needed
Experience working in a team-oriented, collaborative environment and participate in periodic on-call duties
Location: South Korea
Workplace: remote
Internet Advertising Data Labeler – Ads Quality Rater
Are you a search engine expert? Can you find what you want with just a few keywords?
Apply now and help shape the future of the Internet!
Welo Data is looking for Korean language advertising data labelers based in Korea.
This project will be an Internet advertising data labeler that will review Internet advertisements (English/Korean), evaluate the advertisements to be delivered to end users, and help improve AI programs.
Project Details
Position: Ads Quality Rater
Job Description : Pre-review and evaluation of Internet advertisements to be posted on the platform through web-based tools.
Position: Remote ( Resident in Korea )
Hours: Flexible work hours from 5 hours to 20 hours per week ( except for occasional spikes and decreases in workload )
Salary: Paid per job – approximately $11.5 per hour
Start Date: You can join the project immediately after onboarding
Job Type: Freelance
This position does not have a separate interview process and will be recruited through an automated recruitment process. Welo Data also conducts multiple identity verification procedures to ensure that all team members meet the qualifications. Please do not use IP masking programs (VPN, etc.) to ensure a smooth recruitment process.
This job requires you to work on freelance projects in Korea without any legal issues.
Requirements
Korean native speaker and level or equivalent
Those who have no problem working and communicating in English
Korean Residents
A person with extensive knowledge of modern web culture and media.
Web-savvy, online research skills, and ability to work in a fast-paced environment.
A stable computer system and internet connection.
Reliable antivirus software (needed for business web surfing)
Ability to comply with English language instructions and client required project specifications and rules
To protect the confidentiality of our clients, it is mandatory to sign a confidentiality agreement.
Must pass the client-provided training program and quality test prior to starting work
Location: Yerevan, Armenia
Description
Incident Management
is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.
Now we welcome an
Incident Management Specialist
to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for.
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Receive and process incident tickets and service requests from company staff and worldwide partners
As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
Other duties as assigned by the immediate supervisor
Requirements
Undergraduate Degree in IT / Management will be a plus
Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
Good knowledge of MS Office
Experience in the iGaming industry is a plus
Knowledge of Atlassian Jira or other similar software will be considered as a plus
Ability to work with shifts is a must
Reporting and analytical skills
Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Work closely with founders and design to implement new concepts and ideas
- Build AI-powered functionality into the core of Linear
- Update our realtime collaborative content editor used across all internal surfaces
- Build new user-facing features with beautiful and scalable UI components
- Obsessively improve application performance
- Refine our software development processes to keep the team operating at high velocity
What we're looking for
- 5+ years of experience building customer-facing products at a high-quality software company
- Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL)
- Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product
- Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right
- Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution
- High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped
- Thrives in a remote, async-first environment with a lean, high-output team
- Experience at a startup or a company with a genuinely high engineering bar
Our tech
This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale.
- Agentic workload system utilizing temporal, operating at production scale
- Proprietary websocket data sync framework built for speed and offline support
- React, MobX, styled-components on the frontend
- Extensive, widely used, GraphQL API and SDK
- Node, Postgres, Temporal, and Redis in the backend
- Hosted on Google Cloud with k8s
- GitHub, Slack, Notion
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: US / Remote
Workplace: remote
Why Us?
CertiK is a pioneer in blockchain security, leveraging best-in-class AI technology to protect and monitor blockchain protocols and smart contracts. Founded in 2018 by professors from Yale University and Columbia University, CertiK’s mission is to secure the web3 world. CertiK applies cutting-edge innovations from academia to enterprise, enabling mission-critical applications to scale with safety and correctness.
About the Role
The primary responsibility of this role is for CertiK’s security-related services. Intersecting cybersecurity and blockchain, CertiK’s security offerings include security consulting, security reviews, security auditing of smart contracts and blockchains, verification of smart contracts, penetration testing, and more. We are looking to hire someone with a passion for application security and penetration testing. This is a fun and challenging full-time position. If you are excited about hacking, threat modeling, scanning, auditing, designing, and enhancing the security of applications across the board then you will thrive in this role. While you work with clients, we will also provide you with plenty of opportunities to get involved with research and development efforts to help us raise the standards of blockchain security.
Responsibilities
Perform security assessments on web, mobile, thick client applications, and browser extensions
Conduct external and internal network penetration tests
Perform security source code reviews
Perform cloud security reviews
Develop comprehensive pentest reports for both technical and non-technical audiences
Research and develop innovative techniques, tools, and methodologies for pentesting applications in the blockchain space
Contribute to the community by developing tools, presentations, and blog posts
Requirements
Passionate about cryptocurrency, DeFi, and blockchain, with a willingness to learn Web3 technologies such as smart contracts
Minimum of 4 years of experience in application security and penetration testing
Experienced in source code review for different languages, with a strong understanding of JavaScript and TypeScript
Experienced in mobile application penetration testing
Familiar with cloud platforms and their security risks, such as AWS, Azure, and GCP
Experience in programming with scripting languages such as Python and Bash
Solid understanding of cryptography
BS/MS/PhD in Computer Science or Information Security
Strong spoken and written communication skills
Bonus Points
Experienced in pentesting Web3 applications such as crypto exchanges, wallets, Dapps, and key custodian solutions
Experienced in smart contract security audits
Familiar with browser extension architecture and security risks
Actively participate in the blockchain security community
OSCP, OSWE, OSCE, GWAPT, or comparable certification
Participated in bug bounty programs and audit contests
Published security-related blog posts and spoken at security conferences and/or local meetups
About the Company
One of the fastest-growing and most trusted companies in blockchain security, CertiK is a true market leader. To date, CertiK has worked with over 3,200 Enterprise clients, secured over $310 billion worth of digital assets, and has detected over 60,000 vulnerabilities in blockchain code. Our clients include leading projects such as Aave, Polygon, Binance Smart Chain, Terra, Yearn, and Chiliz.
Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Coinbase Ventures, Binance, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors.
Compensation
Target annual base salary for this role performed in the US is $100,000 - $180,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.
#LI-Remote
#blockchain
#startups
#hiring
CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: Home based - Worldwide
This is a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker and LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location:
This is a globally remote role.
This role deals with critical issues in the open source stack that require deep debugging and troubleshooting skills. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of applications, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will be the final point of escalation for operational troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.
What your day will look like
Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes
Maintain a close working relationship with Canonical's field, support and product engineering teams
Participate in upstream communities
Debug issues, propose workarounds, liaise with Software Engineers on producing a patch
Demonstrate good judgment in technical methods and techniques
Prioritize work and manage your time effectively against priorities
Participate in team activities to improve processes, tools, and documentation
Maintain clear, technical and concise communications
Participate in a regular weekend working rotation
Provide subject matter expertise as the final point of escalation on operational issues
Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
Professional experience troubleshooting advanced Linux issues
Background in Computer Science, STEM or similar
Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes
Strong debugging experience with Python, Go, C or C++ on Linux
Ability to troubleshoot with gdb, pdb, tcpdump or other tools
Familiarity with git source code repositories and branches
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
УдалённоThis team is centered in North and South American time zones
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