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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role. At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. Key responsibilities: Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What we're looking for: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Requirements: Experience with LLMs, prompt engineering, and building applications powered by GenAI. Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Nice to have: Experience building or working with agent frameworks or multi‑agent workflows. Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks) Experience building tools for data engineering. In the US, the Base compensation range for this role is $ 154,445 - $185,334 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Valencia Workplace: Hybrid ROLE HIGHLIGHTS: • Senior Software Engineer - Tasking and Planning • Location: Valencia, Spain • Department: Ground Segment • Reports to: Engineering Manager • Employment type: Permanent • Workplace model: Hybrid (3 days per week in office) • Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As Senior Software Engineer on the Acquisition Planning team, you will build the software systems that enable ICEYE and its customers to task satellites, plan data acquisitions, and turn orbital mechanics into operational intelligence capability. From pass prediction and coverage computation engines to event-driven backend services and the engineering interfaces that let users visualise and de-conflict collection plans, you will own the stack end-to-end — working directly alongside engineers and product managers with deep operational backgrounds to understand what users need and ship software that delivers it. This is an early-stage, high-autonomy role where you will help define the architecture and direction of a platform that sits at the intersection of software engineering, applied mathematics, and real-world intelligence operations. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Tasking and Planning Engines. Orbit propagation, pass prediction, acquisition geometry, sensor configuration parameters, and coverage footprint computation. Applied science mathematics turned into operational capability via Software. - Platform Services. Backend services handling task management. Event-driven workers performing opportunity calculation and synchronising state asynchronously via NATS JetStream. PostgreSQL for persistence. Responsiveness and resilience at the service of the mission. - Engineering Interfaces. Robust and evolvable APIs and UIs that enable engineers to visualise passes, compare collection plans, plan tasks, and self-service their access to space. - Whatever the future brings. Multi-sensor coordination, processing pipeline integration, new collection strategies, and capabilities that will emerge from close collaboration with users. You will help define the direction, not just execute it. WHAT WE’RE LOOKING FOR Must haves: - Strong software engineering fundamentals. You design decoupled, maintainable, resilient, performant systems. You can reason about concurrency and how transactions work. You know about CAP and regularly make deliberate trade-offs between Consistency and Availability. You understand the difference between “At most once”, “At least once” and how to design systems around those guarantees. - Fluency with AI-assisted engineering. You treat AI as a standard part of your toolkit, not a novelty or a threat. You use it across the whole of your work (design exploration, code, tests, documentation, debugging, reviewing unfamiliar codebases) and you have a feel for where it accelerates you and where it quietly costs you time. Crucially, you stay accountable for the output: you know how to prompt and scope a task well, how to verify what comes back, and how to keep the guarantees that production demands. You are curious about improving the way you and your team work with these tools, and you help others get better at it. - Production experience. You have designed, built, and operated services in production: REST APIs, relational databases, and asynchronous workers. You know how to make your systems observable and resilient. You understand what production demands beyond making things work locally. - Fast learner in technical domains. This role involves orbital mechanics, RF physics, and geospatial data. You don’t need to come in knowing these — but you do need to be the kind of engineer who can pick up a new domain quickly, ask sharp questions, and start contributing before you’ve mastered every detail. - Ability to work from ambiguity. You can take a loosely defined operational need (e.g. “we need users to de-conflict between competing collection plans”) and turn it into concrete engineering work. You ask the right questions, make well-reasoned decisions, and adjust when new information arrives. - Effective communication across domains. You will work alongside people who think in many different ways and work in different contexts. You can listen carefully, ask precise questions, and articulate technical tradeoffs in terms that everybody can understand, and adjust to your audience accordingly. Nice to haves: - Event-driven architecture. Experience with NATS, Kafka, SQS, or similar. Understanding of at-least-once delivery, idempotency, and the practical tradeoffs of asynchronous service communication. - Modern frontend engineering. Production experience with Next.js, React, and TypeScript, particularly for data-intensive or real-time visualisation applications. Experience with CesiumJS or deck.gl http://deck.gl is a strong plus. - Proficiency with AI development tools. You actively use AI assistants (Cursor, Copilot, Claude, ChatGPT, or similar) in your daily engineering work. Not tentatively, but as a primary tool for writing, reviewing, and iterating on code. You understand their strengths and limitations, and you use them to move faster without sacrificing quality. - Orbital mechanics background. Experience with TLEs, SGP4 propagation, pass prediction, incidence and squint geometry, and access window computation. Familiarity with tools like Skyfield, GMAT, or STK. This is valuable but learnable on the job. - Geospatial engineering. GeoJSON, CZML, WGS84, map projections, coverage polygons, and ground footprints. Experience building systems that process and render geospatial data. - Space, defence, or intelligence sector experience. You have worked in an environment where users depend on the software you build, where the physics constrains what is possible, and where the quality of your work has direct operational consequences. You understand what a tasking workflow looks like from a user perspective. APPLICATION PROCESS • TA Partner Screen Call • Hiring Manager Interview • Technical Interview • Values & Fit Interview • SVP of Engineering Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. • Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. • See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. • Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. • Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. • Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Warsaw Workplace: Hybrid • Location: Warsaw • Department: Flight Software • Reports to: Jerzy Stefanowicz • Employment type: Permanent • Workplace model: Hybrid • Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As an Embedded Linux Engineer, you’ll design and maintain the operating systems and bootloaders powering ICEYE’s satellite platforms, enabling reliable, high-performance communication between FPGA-based radar systems and higher-level software. Your work directly supports ICEYE’s ability to deliver near real-time Earth observation data for mission-critical global applications. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defence, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities • Develop and enhance Linux operating systems for SoC-based satellite modules • Bring up Linux kernels and bootloaders on new hardware platforms and support board-level debugging • Build and maintain kernel drivers and interfaces to expose FPGA functionality to higher software layers • Design and manage system services, boot orchestration, and runtime configuration including FPGA management • Collaborate with FPGA and flight software teams to integrate new features and validate system performance • Develop automation, testing, and deployment infrastructure for reliable software updates across satellite systems What we’re looking for Must haves: • Strong experience in embedded Linux development, including kernel, device tree, and bootloaders • Proficiency with embedded build systems such as Buildroot and GNU toolchains • Solid Linux programming skills across kernel and userspace, including service and system management • Hands-on experience with U-Boot, board bring-up, and low-level debugging from boot to runtime • Experience working with SoC platforms and hardware software integration, ideally with FPGA-based systems • Ability to troubleshoot across the full software stack from hardware interfaces to Linux user space • Experience developing Python-based automation, testing, or validation tools Nice to haves: • Experience with over-the-air update systems for embedded devices • Experience operating and maintaining distributed or remote embedded systems • Knowledge of package management systems such as dpkg, opkg etc • Knowledge of space telecommunications or CCSDS protocols Application Process • Recruiter screen • Hiring manager interview • Technical interview or panel • Task or coding test • Final interview • Security clearance step (if applicable) Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. • Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. • See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. • Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. • Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. • Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a Learning & Development Lead on the People team, you will establish the foundation for learning culture and capabilities to support Mistral AI’s growth. As the first hire in this area, your work will directly define processes, infrastructure, and strategy for continuous skill development across the organization. You’ll collaborate closely with teams in France, the USA, the UK, Germany, and Singapore to build programs that align with business goals and employee progression. Your efforts will ensure that our workforce is equipped with the skills needed for evolving business needs, making learning an integral part of everyday work. What You Will Do - Develop and deliver a learning and development strategy aligned to company objectives - Assess and prioritize skill gaps to inform training initiatives - Design and implement onboarding, upskilling, and reskilling programs - Build scalable learning paths for key roles and career growth - Source and curate external content and partnerships to supplement internal offerings - Collaborate with leaders to identify high-potential employees and development plans - Select, configure, and roll out a Learning Management System, ensuring adoption and alignment with HR and IT systems - Set up metrics and regularly measure L&D impact on organizational performance What We're Looking For - At least 8 years of HR experience, with significant time in tech start-ups or high-growth companies - Proven ability to build and manage L&D functions across multiple countries - Strong background in implementing and managing Learning Management Systems - Experience designing training programs for various teams and roles - Knowledge of instructional design and adult learning theory - Excellent communication, influence, and stakeholder management skills - Strong analytical and problem-solving mindset - Ability to adapt, work without clear structure, and turn strategy into action     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Berlin ROLE HIGHLIGHTS: - IT Onsite Support Specialist - Location: Berlin - Department: IT - Reports to: CEO of ICEYE Germany - Employment type: Permanent - Workplace model: Onsite - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Serving as an IT On-Site Support specialist, you will deliver direct, hands-on assistance to keep local team operations running smoothly. Working alongside a global IT team, you will manage local and global requests and route complex escalations to the appropriate team members.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Provide responsive, friendly first-line desktop and hands-on IT support for local and global staff across macOS, Windows, and Linux workstations. - Manage local mobile phone subscriptions. - Set up, deploy, and physically maintain laptops, docking stations, monitors, printers, and meeting room AV equipment. - Support basic day-to-day hardware maintenance, workstation setups, and physical network patching on the manufacturing floor. - Assist with user onboarding and offboarding by imaging laptops and provisioning standard accounts using checklists. - Triage, resolve, and document local support tickets within Jira Service Management, escalating complex network or infrastructure issues to senior specialists. - Maintain accurate local hardware inventory, track asset movement, and help keep site IT documentation up to date.       WHAT WE’RE LOOKING FOR Must haves: - 2+ years of practical IT support, desktop support, or service desk experience (or a completed vocational qualification / degree in IT or a related field). - Foundational troubleshooting skills across Windows and macOS, with basic comfort or strong curiosity to learn Linux fundamentals. - Practical experience assembling, cabling, and configuring desktop peripherals, monitors, and conference room tech. - Basic understanding of core networking concepts (TCP/IP, DHCP, DNS, Wi-Fi connectivity, and physical cable patching). - Working familiarity with cloud productivity suites such as Google Workspace or Microsoft 365. - Clear verbal and written English and German communication skills with a customer-focused, helpful attitude.   Nice to haves: - Initial exposure to ticketing platforms like Jira Service Management. - Basic understanding of identity and access concepts (such as Okta or Active Directory). - Familiarity with or curiosity about manufacturing, lab, or cleanroom environments. - Basic knowledge of MDM tools such as Jamf or Omnissa Workspace ONE.   APPLICATION PROCESS - TA Screen (30 mins) - Technical Interview with Team (45 - 60 mins) - Interview with Country Manager (45 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Mexico You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact. Roles and Responsibilities Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes. Solution Design: Translate business requirements into technical workflows, automations, and integrations. Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption. Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms. Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback. Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success. Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations. 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar). Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI. Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics). Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools. Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact. Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution. Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Strongly Preferred Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems. Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails. Prior experience embedded on-site with enterprise clients during implementation. Nice to Have Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership). MBA preferred. Location: Mexico (Remote, LATAM region) Shift Timings: U.S. Shift (8:00 AM CST - 5:00 PM CST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB Requirements Benefits

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.   WHAT YOU'LL DO Infrastructure & Automation - Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth - Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools - Implement monitoring and documentation practices that enable operational excellence Client Platform Engineering - Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however. - Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems - Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale - Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing Security & Identity Management - Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege - Identify and implement security enhancements across our SaaS stack - Partner with our Security team to drive improvement of our enterprise security posture SaaS Administration - Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management - Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface - Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work - Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product. Core IT Operations - Provide support to employees globally across hardware, software, networking, and IT tools - Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one   WHAT YOU'LL BRING - 5+ years of experience in IT engineering and systems administration - Deep proficiency with Okta and Okta Workflows - Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation - Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems - Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations - Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase - Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster - Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT - Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs - Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products - Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)   - Annual salary range: $150,000-$170,00 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Responsibilities: — Develop and manage the overall cutover strategy, plan, timeline, and related governance activities. — Coordinate across functional, technical, infrastructure, and business teams to ensure full readiness for cutover. — Lead cutover planning workshops and define all tasks, dependencies, responsibilities, and validation steps. — Facilitate mock cutovers and rehearsals to validate processes and ensure a smooth execution. — Identify, track, and mitigate cutover-related risks, issues, and decision points. — Oversee system freeze periods, data migration, technical deployments (e.g., transports, configurations), and business validation during cutover. — Manage communication throughout execution, support go-live, and coordinate the transition into hypercare. Requirements: — 3-5 years of experience as a Cutover Lead on SAP implementation projects (ECC or S/4HANA). — Strong understanding of SAP modules, data migration processes, and system landscapes. — Excellent project management and organizational skills. — Ability to coordinate cross-functional and cross-geographical teams. — Strong communication and stakeholder management abilities. — Familiarity with tools like Microsoft Project, Jira, ServiceNow, SAP Solution Manager. — English B2+. — PMP or similar certification is a plus. What you’ll do / Who you are: — Develop and manage the overall cutover strategy, plan, timeline, and related governance activities. — Coordinate across functional, technical, infrastructure, and business teams to ensure full readiness for cutover. — Lead cutover planning workshops and define all tasks, dependencies, responsibilities, and validation steps. — Facilitate mock cutovers and rehearsals to validate processes and ensure a smooth execution. — Identify, track, and mitigate cutover-related risks, issues, and decision points. — Oversee system freeze periods, data migration, technical deployments (e.g., transports, configurations), and business validation during cutover. — Manage communication throughout execution, support go-live, and coordinate the transition into hypercare.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION We're hiring our first paralegal to join Tennr's legal team. You'll work directly with our two attorneys across the full range of legal work at a high-growth health-tech company, with a heavy emphasis on commercial contracts. Today, our attorneys handle everything: drafting, negotiating, and reviewing customer and vendor agreements, building and maintaining compliance programs, advising product and business development teams, and managing corporate governance. We need someone who can manage the operational side of our legal function, take on contract drafting and review review, and help us build the internal resources and scalable processes that a high-growth company like us needs. KEY RESPONSIBILITIES You'll be embedded in the work from day one. You'll review and draft contracts, manage deal flow, maintain our contract repository, and create the templates, playbooks, and guides that help our internal teams work with Legal more effectively. As you build fluency in our business and contracts, you'll take on increasing responsibility for managing the contract lifecycle end to end, serving as a first point of contact for routine contracting matters and escalating to the attorneys as needed. A more detailed description of your anticipated responsibilities is below. Contract Drafting, Contract Management, and Legal Operations - Draft, review, and negotiate commercial contracts, including SaaS subscription agreements, order forms, BAAs, NDAs, vendor agreements, and partnership agreements - Serve as the first point of escalation for routine contracting questions from Sales and Business Development, routing complex or novel issues to the attorneys - Maintain and organize Tennr's contract repository across SpotDraft, DocuSign, and Salesforce, including managing contract workflows end-to-end and tracking active contract obligations. - Support the procurement process and maintain visibility into vendor agreements and compliance requirements - Assist with corporate governance tasks as needed, including maintaining corporate records and supporting board-related processes Cross-Functional Enablement - Develop and maintain internal legal resources: contract playbooks, FAQ documents, written guidelines for teams - Create internal reference materials such as ambassador program documentation, product-specific walkthroughs, and compliance guides - Attend or distill notes from cross-functional meetings to identify emerging legal needs and areas where teams could benefit from additional guidance or resources - Support compliance tracking by helping build and maintain team-specific compliance calendars and audit documentation Compliance Support - Assist with compliance monitoring and documentation, helping to build and maintain records supporting Tennr's compliance programs, including HIPAA-related obligations CANDIDATE QUALIFICATIONS - 5+ years of experience as a paralegal, contracts specialist, or in a similar role within an in-house legal department or law firm, ideally supporting a technology or healthcare company - Hands-on experience drafting, reviewing, and negotiating commercial contracts (SaaS, technology, or services agreements); you understand how provisions interact, not just how to check them against a list - Strong organizational skills and the ability to manage multiple concurrent workstreams (active deal flow, repository maintenance, internal projects) with minimal supervision - Excellent legal writing skills for both contract markup and clear, usable internal documents and guidelines - Familiarity with contract lifecycle management tools (SpotDraft, Ironclad, Agiloft, or similar) or demonstrated ability to learn new systems quickly - A proactive mindset: you notice when a recurring question should become a written resource, when a process could be improved, or when a team needs support before they ask for it - Comfort working in a fast-paced, high-growth environment where priorities shift and the role will evolve NICE TO HAVE - Experience working in healthcare, health-tech, or a similarly regulated industry - Familiarity with HIPAA, BAA requirements, or healthcare data privacy - Experience with AI-assisted legal tools or contract review automation (e.g., building or configuring playbooks in AI-powered review platforms, designing automated intake or review workflows) - Interest in or experience with process design and workflow automation for legal operations: building systems that reduce manual work and let a small team scale - Experience building self-service legal resources, internal knowledge bases, or intake workflows - Familiarity with Salesforce and DocuSign from an administrative or configuration perspective WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.   ROLE DESCRIPTION As a Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove, with evidence, not slides, that Tennr can fix them. You get brought in once a deal is qualified and own the technical evaluation from first demo through signature. That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious. You'll partner closely with an Account Executive, but the evaluation is yours to win. This is not a feature-demo role. The best SCs at Tennr understand the customer's business well enough to tell them something they didn't know about themselves — and then show them exactly how Tennr fixes it.   RESPONSIBILITIES - Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they're costing the organization. - Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs. - Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal. - Build current/future state process maps that make the before-and-after undeniable. - Own deal strategy in partnership with the AE — know where the deal stands, who the stakeholders are, and what needs to happen to close. - Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators. - Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).   CANDIDATE QUALIFICATIONS - 3-7 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company. - Technically hands-on — you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system. - Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you. - CS degree or equivalent technical foundation strongly preferred — not because we need you to write production code, but because it signals you can figure things out when the documentation runs out. - Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus. - Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance). - Startup experience is a plus — you build process as you go and don't wait to be told what to do.   WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption.  The applicant should expect up to 30% travel to customer sites and regional meetings.   The Software Implementation Consultant will report to the Manager, Professional Services. Key Responsibilities Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value Translate technical requirements and execute system configuration setup Ensure data quality, integrity, and security requirements for all customer databases Assess and validate the implementation plan and manage communication among project stakeholders Troubleshoot and resolve configuration issues with great attention to detail Update and maintain training databases to incorporate new product releases, enhancements, and leading practices Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance. Test, pilot, and document new professional services offerings Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes When needed, travel to customer on-site locations to lead and direct meetings and presentations Required Experience Post-secondary education in business or technology related field (preferred) Excellent communication, organizational and collaboration skills Previous experience configuring or implementing a software solution, database testing and end-user support, preferred Strong analytical and problem-solving skills Demonstrated attention to detail and quality validation process adherence Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time Proven ability to take accountability for a project, demonstrating initiative, and delivering on Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills 2-4+ years in a software implementation role Healthcare market experience, preferred At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $80,500 - $89,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $80,500 - $89,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption.  The applicant should expect up to 30% travel to customer sites and regional meetings.   The Software Implementation Consultant will report to the Manager, Professional Services. Key Responsibilities Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value Translate technical requirements and execute system configuration setup Ensure data quality, integrity, and security requirements for all customer databases Assess and validate the implementation plan and manage communication among project stakeholders Troubleshoot and resolve configuration issues with great attention to detail Update and maintain training databases to incorporate new product releases, enhancements, and leading practices Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance. Test, pilot, and document new professional services offerings Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes When needed, travel to customer on-site locations to lead and direct meetings and presentations Required Experience Post-secondary education in business or technology related field (preferred) Excellent communication, organizational and collaboration skills Previous experience configuring or implementing a software solution, database testing and end-user support, preferred Strong analytical and problem-solving skills Demonstrated attention to detail and quality validation process adherence Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time Proven ability to take accountability for a project, demonstrating initiative, and delivering on Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills 2-4+ years in a software implementation role Healthcare market experience, preferred At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Role Summary We are seeking an Applied AI, Forward Deployed Engineer to build customer use cases on top of the Mistral stack. You will turn "we have agents" into "we shipped something a client uses." This role is about composing cybersecurity-related agentic workflows, configuring harnesses for real-world scenarios, and delivering value directly to clients. As a Forward Deployed Engineer at Mistral, you may also work on use cases outside cybersecurity, bringing the same context engineering, orchestration, and eval work to enterprise workflows in finance, manufacturing, defense, or the public sector. What You Will Do - Client-Facing Agentic Solutions - You'll individually help deploy into production use cases with considerable business impact across various industries, with cybersecurity client assignments as a priority - You'll work on state-of-the-art GenAI applications, driving a crucial technological transformation together with our customers - Tackle iconic use cases that no existing solution on the market can address - from custom configuration of cybersecurity harnesses for cloud defense, to optimizing agentic vulnerability scanning solutions, to customizing agentic red-teaming solutions or penetration testing scenarios - You'll work directly on client use cases, translating security requirements into agentic solutions - You'll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations, providing technical guidance on our products and explaining Mistral technologies to various stakeholders - You'll collaborate with our product and science teams to continuously improve our product and model capabilities based on customer feedback How We Work in Applied AI - We care about people and outputs - What matters is what you ship, not the time you spend on it - Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week - Always ask why. The best solutions come from deep understanding, not from copying what worked before - We say what we mean. Feedback is direct, timely, and given because we care - No politics. Low ego, high standards - We embrace an unstructured environment and find joy in it About You - You are fluent in English - You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products - You have proven experience in AI or machine learning product implementation with APIs, back-end, and front-end interfaces - You have experience tackling advanced RAG, building agentic use cases, or fine-tuning LLMs - You have a deep understanding of the concepts and algorithms underlying machine learning and LLMs - You have strong technical coding skills in Python - You have strong communication skills, with an ability to explain complex technical concepts in simple terms to both technical and non-technical audiences Ideally, you have: - Contributed to open-source projects, in particular in the space of LLMs - Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager - Hands-on experience building agents, LLM orchestration, context engineering, evals, and RAG systems - A bias toward action and delivery - you ship fast - The ability to operate independently with a customer-led mindset - The ability to reuse internal building blocks and components effectively - Strong problem-solving abilities and attention to detail - A collaborative attitude - Pentesting knowledge - Experience developing a cybersecurity product - Experience building agentic harnesses or multi-agent systems end-to-end - A strong background in evals and benchmarking of agent systems - Experience with security tooling or workflows - Prior work on production AI systems in regulated or high-stakes environments WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Staff Engineer on the Datacenter Server Lifecycle team, you will own the end-to-end operational journey of every machine in our datacenters – from initial provisioning and deployment, steady-state operation, maintenance, and repair. This is greenfield work: you will help define the services, tooling, standards and processes that govern how we operate critical  hardware at scale, powering frontier model development and serving. You will have the opportunity to define AI-native workflows for datacenter operations and to help drive innovations on efficiency, performance, and reliability. A distinguishing aspect of this role is its deep intersection with security. The machines in our datacenter handle some of the most sensitive workloads in AI – training frontier models and serving millions of users interacting with Claude. Ensuring that every machine in the fleet is trusted, attested, and operating with a verified chain of integrity from the hardware up is a core part of the job, not an afterthought. You will partner closely with our Infrastructure Security team to define and enforce trusted compute standards across the lifecycle, from secure provisioning through end-of-life handling. Key responsibilities Build automation to support datacenter fleets at scale. Define and own the end-to-end system lifecycle strategy – from provisioning and deployment through operation, maintenance, refresh, and decommissioning – and maintain automation and operational procedures for common lifecycle events (e.g., hardware failures, firmware upgrades, fleet rotations). Partner closely with Infrastructure Security to design and enforce trusted compute standards across the server lifecycle. Work closely with our Networking team to ensure end-to-end connectivity across all sites. Build and maintain tooling to track machine health, configuration, and operational status across the full datacenter fleet. Minimum qualifications Hands-on experience with server hardware, including rack deployment, cabling, troubleshooting, and understanding failure modes at scale. End-to-end understanding of hardware lifecycle management: asset tracking, provisioning workflows, maintenance scheduling, and decommissioning practices. Proficiency in at least one programming language (e.g., Python, Rust, Go, or Java). Working knowledge of modern cloud infrastructure, including Kubernetes and large scale cloud providers (e.g. AWS, Azure, GCP). Ability to communicate clearly and build consensus with a wide range of stakeholders. Comfort navigating ambiguity and making progress on complex, cross-functional problems. Preferred qualifications 8+ years of experience in datacenter infrastructure management, or a closely related discipline. Hands-on experience with GPU or AI accelerator hardware (e.g., NVIDIA A100/H100, Google TPUs, or AWS Trainium) and an understanding of their operational demands. Familiarity with modern provisioning and OS tooling such as LinuxBoot and NixOS Experience building or contributing to datacenter automation or fleet management platforms. Experience building and deploying server operating system distributions across large server fleets. Background in large-scale capacity planning and hardware refresh strategy, ideally at a hyperscaler or large cloud provider. Experience with trusted compute and hardware security concepts such as secure boot, TPM, hardware attestation, and firmware verification — or a strong desire to develop deep expertise in this area. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Yerevan; Poland; Spain; Ukraine; Serbia Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts. You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness. Domain Focus Deep, current expertise in one or both of our priority verticals is a leading selection criterion: Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows. Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling. You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries. Forward-Deployed Delivery (FDE / FDX) Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other: FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos. FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment. Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential. Requirements: Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context. Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery. Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping. 5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms. Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements. Fluent English. A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must. GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders. Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks. Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs. Design thinking, data-driven decisions, strong communication and executive storytelling. Bias to action; thrives in ambiguity with structured problem-solving. Enough engineering empathy to earn credibility with senior engineers and architects on day one. Nice to Have: Second priority vertical beyond your primary FSI/HCLS focus. Prior experience in a Premier AWS or Anthropic partner environment. Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early. Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP. Software development background. What You'll Do: Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery. Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs. Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments. Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result. Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream. Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows. Break complex work into incremental releases; balance delivery against technical debt and architecture. Sprint-Enable-Realize engagement model. Lead Agile execution - backlog, sprint planning, release process. Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program. Define success metrics and analytics; drive continuous improvement and root-cause analysis. Support change management, enablement, and reusable playbooks so wins repeat across accounts. Why Join Us: Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact. Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment. Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers. Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks. Remote-friendly culture. Private medical insurance or sports coverage Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work.