About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination
Location: Remote, Global
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking a platform engineer to join our Edge & Networking squad. This team owns everything that happens at the network perimeter: API gateway, routing, load balancing, DNS, and secure global traffic distribution.
You'll design, build, and operate systems that are both robust and highly automated — enabling us to to scale reliably while maintaining low latency and high availability across our global infrastructure.
You will work closely with other infrastructure and product teams to ensure seamless integration, observability, and performance of our edge services.
WHAT YOU’LL BE RESPONSIBLE FOR:
- Help build and maintain the Supabase Cloud offering;
- Design and implement Supabase’s global edge router platform;
- Build programmable, API-driven routing logic to dynamically steer customer traffic;
- Work with DNS, WAF, IP networking, TLS termination, CDN integrations, and global load balancing;
- Implement advanced observability: relevant metric and log capturing, latency measurements, traffic shaping, routing health, and failure mitigation.
- Optimize routing performance to minimize latency and improve reliability across cloud regions.
- Collaborate cross-functionally with other teams to integrate networking solutions into the entire Supabase stack;
- Improve our system architecture to reduce costs while balancing security, reliability, and performance;
- Design CI/CD systems to speed up deployments with proper change and release management processes;
- Participate in on-call rotations, incident response, and post-incident reviews for edge-related issues;
- Resolve escalated support issues, while also identifying and resolving systemic issues across the platform.
YOU MIGHT BE A FIT IF YOU HAVE:
- 5+ years experience in SRE/DevOps/Cloud Infrastructure;
- 4+ years experience building and operating high-scale networking or edge infrastructure;
- Strong experience with HTTP, TCP/IP, TLS certificate management, CDN internals, load balancing, and global routing;
- Proficiency with traffic proxies / routers (e.g., Envoy, NGINX, HAProxy, Traefik, or building your own);
- Experience designing systems for high availability, failover, and real-time observability;
- Strong software engineering skills (Go);
- Strong debugging and troubleshooting skills across distributed systems;
- Knowledge of IPv6, BGP, Anycast, or advanced routing protocols;
- Experience in managing large deployments on AWS, GCP, Azure, or similar;
- Comfortable with cloud networking primitives (AWS, GCP, Azure, or similar);
- Experience with Infrastructure as Code tools (Pulumi preferred, Terraform/CDK etc also acceptable);
- Experience with being part of on-call rotations for large production systems.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Systems Engineer, Data and Integrations to join our Systems Engineering team and own the data that runs Fivetran's business. In this role, you will learn the data models behind our sales, billing, and customer operations, design how data should be structured to support those processes, and build the transformations and pipelines that move data reliably between our internal systems.
This position sits at the crossroads of data engineering, data modeling, and business process, ensuring our internal data is accurate, well-structured, and ready to scale. You will partner closely with our Systems and Analytics Engineering teams, as well as Sales Operations, Finance, and other business partner teams.
This is a full-time position based out of our Novi Sad, Serbia office.
Technologies You’ll Use
Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with Salesforce at the center of our sales and billing data. Our current integration stack includes Celigo and Fivetran itself.
Working knowledge of one or more of our business applications, with a desire to keep learning, is necessary. You should also be fluent in SQL and strong in a general purpose programming language such as Python or Typescript.
A data engineering background is strongly preferred, with proficiency in data modeling, ETL/ELT development, data quality testing, and data validation. Help us bring established data engineering practices to internal business systems!
What You’ll Do
Learn the data models behind Fivetran's sales, billing, and product operations, and document how business concepts map to data in our core systems.
Design target data models and field mappings when consolidating or migrating data between systems.
Build, test, and execute the SQL and Python transformations that reshape and load business data, including bulk migrations and ongoing pipelines.
Define and enforce standards for data quality, data modeling, and governance across internal systems.
Validate data before and after migrations and pipeline changes, reconciling record counts, values, and business rules with stakeholders.
Build monitoring, alerting, and data quality checks that give end-to-end visibility into data freshness and accuracy.
Work with business partner teams to understand their processes and translate requirements into data models and transformations.
Investigate and resolve data issues raised by other teams, often requiring root cause analysis across multiple systems.
Skills We’re Looking For
5+ years of experience in Data Engineering or Analytics Engineering roles, with a focus on modeling and transforming business data.
Strong SQL proficiency is required, including complex transformations and data reconciliation.
Proficiency in a general purpose programming language is required.
Working knowledge of business applications such as Salesforce, Netsuite, Coupa, Workday, and Zendesk.
Experience with ETL/ELT development and data quality testing.
Ability to learn a business domain quickly and align data modeling decisions with business requirements.
Strong communication and collaboration skills with both technical and non-technical colleagues.
Bonus Skills
Experience with dbt or a similar transformation framework.
Hands-on experience with the Salesforce data model, ideally including a data migration, org merge, or major re-implementation.
Familiarity with iPaaS platforms and reverse ETL tools, their capabilities, and tradeoffs.
By stepping into this role, you'll own the quality, structure, and reliability of the data that powers Fivetran's key business processes!
#LI-NR1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Poland.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Ukraine.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Serbia; Almaty; Armenia
Workplace: remote
ABOUT YOU
We're looking for an experienced Technical Animator who is passionate about bringing quadruped characters to life with realistic, believable movement in Unreal Engine. You have a strong understanding of animal biomechanics and locomotion, and you're confident working across the full animation pipeline — from rigging and Control Rig setup to fully optimized, production-ready animation systems for multiplayer gameplay.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Develop and maintain animation systems for quadruped characters
Set up Animation Blueprints, State Machines, Blend Spaces, Animation Layers
Create and configure IK/FK, Full Body IK, and procedural animation systems
Set up locomotion: walk, trot, canter, gallop, turns, starts/stops, jumps
Configure blending, additive animations, sync groups, and transitions
Work with IK Rig / IK Retargeter and adapt animations between different skeletons
Work with motion capture data, cleanup, and retargeting
Create and maintain Control Rig tools
Fix foot sliding, popping, IK, and blending artifacts
Optimize Animation Blueprints, Control Rig, and skeletal animation systems
Develop and maintain animation systems for multiplayer projects
Work with networked locomotion, prediction, and reconciliation
Synchronize Montages and locomotion states in networked gameplay
Collaborate with animators, game designers, and programmers
Develop and improve the animation pipeline and internal tools
REQUIREMENTS
5+ years of experience in technical animation / gameplay animation
Hands-on experience with quadruped characters
Portfolio with quadruped animation examples — required
Strong knowledge of Unreal Engine: Animation Blueprints, Control Rig, IK Rig / Retargeter, Blend Spaces, State Machines
Solid understanding of animal biomechanics and quadruped locomotion
Experience with rigging, skinning, and skeleton setup
Experience with motion capture pipelines
Experience with Maya, MotionBuilder, or a similar DCC tool
Understanding of root motion, animation curves, notifies, montages, additive animation
Experience debugging and optimizing animation systems
Understanding of the differences between local and replicated character state
Understanding of which animation states/variables should be calculated locally versus driven by replicated gameplay state
Understanding of latency, desync, animation popping issues, and ways to minimize them
Conversational English
Experience working on AA or AAA game projects
NICE TO HAVE
Experience animating large quadrupeds (not just domestic animals, but heavy/massive locomotion)
Motion Matching / Pose Search
Full Body IK / procedural locomotion
Python / scripting
C++ in Unreal
Building animation tools
Experience optimizing NPC crowds / large numbers of skeletal meshes
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
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About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The primary function of this role is to provide dedicated strategic intelligence, data analysis, and commercial insight support to the Global Partner Director and the Global Sales Operations team. The Sales Strategy & Business Operations Analyst is responsible for transforming raw partnership data — converting CRM, revenue performance, financial metrics, and market intelligence — into clear, actionable insights that directly support the strategic decisions of Aleph's partnership leadership.
The ideal candidate is a rigorous analyst who knows how to ask the right questions of data, surface the findings that matter, highlight commercial opportunities, and present them in a way that makes complex decisions easier for leadership to make.
Key Responsibilities
Strategic Market Data Insights & Decision Support
Serve as the dedicated analytical expert — delivering data-driven insights and commercial analyses that directly support strategic decision making
Conduct Book of Business analyses to assess portfolio health, identify revenue concentration risks, and uncover growth opportunities across markets
Build and maintain updated client tiering frameworks — segmenting the advertiser base by revenue potential, strategic value, and engagement level to prioritize commercial focus
Track and analyze Average Revenue per Advertiser (ARPA) evolution across markets, identifying drivers of growth or decline and flagging accounts that require commercial attention
Analyze churned client data to identify patterns, root causes, and reactivation opportunities — developing insights that support win-back strategies and reduce future churn
Support QBR preparation, business planning, and executive presentations
Market & Competitive Intelligence
Conduct competitive benchmarking and market analysis across digital advertising
Conduct seasonality analyses to anticipate fluctuations, trends, risks, and opportunities — helping align commercial planning with market cycles
CRM & Salesforce Data Analysis
Extract, validate, and analyze Salesforce CRM data to produce accurate pipeline and performance reports
Flag data quality issues or inconsistencies that could affect reporting accuracy or strategic analysis
Reporting & Documentation
Create and distribute scheduled and ad-hoc operational reports focused on partnership metrics and strategic KPIs
Prepare briefing materials and data summaries for internal and external meetings
Maintain clear documentation for reporting methodologies, data definitions, and analytical frameworks
What We're Looking For
Education & Experience
Bachelor's degree in Business Administration, Economics, Data Analytics, or a related field
2–4 years of professional experience in a business analytics, sales operations, revenue analysis, or strategic insights role — ideally within digital media, adtech, or a global tech or media company
Hands-on experience working with Salesforce CRM for data extraction, pipeline analysis, and reporting
Prior experience supporting senior leadership with data analysis and strategic recommendations is strongly valued
Skills & Competencies
Strong analytical mindset — ability to translate complex datasets into concise, leadership-ready insights and recommendations
Advanced proficiency in Excel and/or Google Sheets and other data visualization tools
Excellent written and verbal communication skills in English
High attention to detail, ownership mentality, and comfort working across time zones in a global team
You'll Thrive Here If You...
Are excited by turning data into decisions — not just producing reports, but influencing strategy
Are proactive — bringing insights before leadership has to ask for them
Take ownership seriously
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Philippines
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
Salmon's content — marketing, product, and support — is already in good shape in English, but nothing gets properly localized without ad hoc help. You'd own that layer end-to-end and become our go-to expert on how things sound in Tagalog and Cebuano.
This is a senior role: you set the quality bar, build the glossary and style guide, and make the calls yourself rather than follow someone else's rulebook. Done well, this could grow into its own small localization function down the line.
What you'll do
- Translate and localize marketing, website, product, and in-app copy into Tagalog and Cebuano — Cebuano work will grow as the product expands into new regions, but native-level fluency is required from day one, not something to grow into.
- Adapt content for cultural relevance and natural register across Philippine regional audiences — deciding independently how to translate, how to adapt, and what to keep in English.
- Review Filipino content before publication, including as backup reviewer for other authors, catching language and cultural issues before they ship.
- Partner directly with Marketing, Content, and Product to take briefs, manage priorities, and deliver on schedule.
What you'll own
- The quality bar for all Filipino-language content, including improving what's already published.
- The Filipino-language glossary and style guide, aligned with brand voice.
- The team's go-to expertise on Filipino-language and regional-audience nuance.
What makes you a strong fit
- Degree in linguistics, translation, journalism, communications, or a related field — or equivalent professional experience in language and text work.
- 3+ years of experience, with demonstrated ownership of a localization workflow end-to-end
- Proven professional experience in editing, translation, journalism, copywriting, or localization for commercial clients.
- Native or near-native fluency in English, Tagalog, and Cebuano.
- Strong editorial judgment — able to evaluate content quality, make independent localization decisions, and give clear feedback to authors.
- Experience building or contributing to localization guidelines, glossaries, or style guides.
- Understanding of how Filipinos interact with financial products and digital interfaces — not just language skill, but product intuition.
- Familiarity with localization/TMS tools (e.g., Lokalise, Phrase, Smartling, Crowdin) is a plus.
What we offer
Build what's next in Southeast Asian fintech
Work and ownership
- Hybrid-first work environment with a modern office in Bonifacio Global City, Manila
- Company-provided tools and equipment
- Work with an international team combining global fintech experience with deep Philippine market knowledge
- Direct access to decision-makers and a real voice in how we build for the Philippine market
Health and time off
- Medical insurance for you and your family
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave
Learning and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Regular team offsites, sports activities, and team events in Manila
- High-performing teams can earn a dedicated beach house week in Southeast Asia
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Role Purpose
The Head of Partnerships is responsible for the strategic leadership, direction, and management of Bravo Networks' partnership portfolio. The role ensures the development, optimisation, and performance of key partner relationships, delivering sustainable value to the network, its members, and wider stakeholders. Operating as a senior representative of Bravo Networks, the Head of Partnerships will lead the commercial and strategic engagement with insurer and service provider partners, ensuring contractual commitments are delivered, opportunities for growth are maximised, and relationships are managed effectively at all levels. The role combines strategic leadership, commercial management, data-driven insight, and stakeholder engagement to support the achievement of Bravo's business objectives.
Key Responsibilities
Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
Act as a trusted advisor and relationship lead across the partnership portfolio.
Relationship Management
Lead and maintain senior-level relationships across all partner accounts.
Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
Resolve commercial or operational challenges through effective negotiation and stakeholder management.
Commercial and Contract Management
Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
Identify opportunities for enhanced commercial return and strategic value creation.
Performance and Data Insight
Oversee the collection, analysis, and interpretation of partnership performance data.
Produce meaningful commercial insights and recommendations to support strategic decision making.
Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
Utilise market intelligence and performance data to identify trends, risks, and opportunities.
Collaboration and Stakeholder Engagement
Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
Good collaboration required across the Distribution and Services Team
Ensure alignment between partnership objectives and wider business priorities.
Support business development initiatives and market-facing activities where partnership engagement is required.
Promote a culture of collaboration, transparency, and continuous improvement.
Governance and Risk Management
Ensure robust governance processes are in place across the partnership portfolio.
Monitor compliance with contractual, regulatory, and company requirements.
Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
Maintain accurate reporting and oversight of partnership activity and outcomes.
Key Accountabilities
Delivery of the Bravo Networks partnership strategy.
Management and performance of partner relationships and commercial agreements.
Achievement of partnership revenue, growth, and value targets.
Delivery of contractual commitments and service standards.
Production of meaningful data analysis, reporting, and performance insights.
Effective stakeholder engagement across internal and external audiences.
Identification and delivery of strategic partnership opportunities.
Knowledge, Skills and Experience
Essential
Significant experience in partnership, insurer, supplier, or relationship management within insurance or financial services.
Strong commercial and negotiation skills.
Experience managing senior stakeholder relationships.
Proven ability to analyse and interpret complex data and performance information.
Experience developing and managing contractual and commercial frameworks.
Strong communication, presentation, and influencing skills.
Ability to operate strategically while maintaining operational oversight.
Ability to travel for Partnership meetings and events.
Mainly London.
Desirable
Existing knowledge of insurance distribution, broker networks, or affinity arrangements.
Experience leading strategic partnership programmes.
Understanding of regulatory and governance requirements within financial services.
Leadership Behaviours
Builds trusted and credible relationships.
Thinks strategically and acts commercially.
Delivers results through collaboration and influence.
Uses insight and data to drive decision making.
Challenges constructively and seeks continuous improvement.
Demonstrates integrity, accountability, and professionalism.
Represents Bravo Networks positively and effectively both internally and externally.
Location: Lithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
WHY JOIN FOXELLI?
We are a fast-moving e-commerce company that builds our own proprietary AI infrastructure. We develop internal AI-driven systems to automate complex creative and analytical workflows, which we later scale into B2B SaaS products.
We are not looking for a traditional developer.
We are looking for an AI-Native Builder who can turn an idea into a functional prototype in days using the latest AI-assisted development tools.
THE ROLE
As a Founding AI Engineer, you will work directly with the founder to design, build, and iterate on various AI systems. The projects will vary - from computer vision and image manipulation to automated video generation and agentic data analysis. You will be responsible for the full pipeline: from R&D of the best AI models to deploying scalable web applications.
Who You Are:
- Modern Developer: You have abandoned "manual-only" coding. You are a power user of tools like GPT Codex, Claude code, and Replit, allowing you to build at a 10x pace.
- AI Generalist: You are comfortable working across different AI domains - LLMs (Text/Reasoning), Diffusion (Image/Video), and Vision models.
- Agile & Adaptive: You thrive in an environment where projects evolve. You are a fast learner who can master a new AI framework or API over a weekend.
- Hacker Mindset: You focus on ROI. You build lean MVPs, test them in our real-world e-commerce operations, and only then polish them for scale.
- Architecture-Aware: You know how to orchestrate multiple AI models into a single "Agentic" workflow that handles complex tasks autonomously.
Technical Interests:
- Stack: Next.js / Python (FastAPI).
- AI Frameworks: ComfyUI / Diffusers, IP-Adapters, ControlNet, and Agentic frameworks (LangChain/CrewAI).
- Infrastructure: Experience with Serverless GPU providers (Replicate, Fal, RunPod).
- Integrations: Skilled at connecting diverse APIs to create seamless automated systems.
Why Join Us:
- Direct Impact: Build tools that are immediately put to use in real-world business scenarios.
- Extreme Speed: No corporate red tape. If the tech works, we ship it.
- Evolution: This is a founding role with the opportunity to lead multiple product lines as we transition from internal tools to SaaS.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space
3. Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together
FIXED SERVICE FEE
€2000- €3000 after taxes (depending on your skills, competencies, and experience).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours - it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.
Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.
This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.
- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.
- Handle people administration, including leave and time off, for your team.
Hiring
- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery, Roadmap & Partnerships
- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.
- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.
- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.
- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.
Incident Commander
- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.
- Lead blameless post-incident reviews.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE
You should bring experience across most of the following areas:
- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.
- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.
- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.
- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements.
- Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is based onsite in Boston, MA.
We are looking for a Senior Backend Engineer to join our growing engineering team in Boston. In this role you will be building the backend systems that power LangSmith, LangChain’s observability and evals platform. You will work on the core services that allow our customer's developer teams to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be valuable.
WHAT YOU'LL DO:
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING:
- 4+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python and/or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput, mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure) would be a bonus.
- Strong communication skills, with the ability to collaborate cross-functionally.
- Customer centricity and ownership mentality
Annual salary range: $170,000- $235,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
УдалённоМожно работать из любой страны
seniorNovi Sad, South Bačka, Serbia, EMEA
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ГибридMadrid, Spain; High attention to detail, ownership mentality, and comfort working across time zones in a global team
Philippines
УдалённоjuniorГеография найма не уточнена
УдалённоГеография найма не уточнена
УдалённоheadLondon
УдалённоLithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia; Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
УдалённоRemote, Global
ОфисseniorBoston, MA; New York, NY
УдалённоГеография найма не уточнена
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