Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a VP of Sales to join our Business Development team based in London. In this role you will take ownership of business development in the Robotics / Warehouse / Logistics and Automotive / Manufacturing verticals. You’ll be at the front line of securing pre-sales, commercial agreements, strategic partnerships, and pre-orders for our robots.
This is a high-impact role for someone hungry to grow quickly, hit ambitious targets, and accelerate their career in robotics and automation.
WHAT YOU'LL DO
- Execute ambitious sales strategies targeting Warehouse / Logistics and Automotive / Manufacturing clients.
- Drive the full sales cycle: lead generation → pitching → negotiation → contract closure.
- Secure pre-sales, commercial agreements, and strategic partnerships for robots still in development.
- Develop and deliver compelling business cases & ROI analyses for potential customers.
- Build relationships with key decision-makers and stakeholders in target industries.
- Partner with product & engineering to align solutions with customer needs.
- Track market trends and competitor activity to refine go-to-market approaches.
WHAT WE'RE LOOKING FOR
- Bachelor’s or Master’s degree in Business, Engineering, or a related field.
- Background in robotics, automation, or advanced manufacturing technologies.
- 3-5 years’ experience in business development in Robotics/Warehouse/Logistics or Automotive/Manufacturing.
- Demonstrated success in reaching or exceeding sales targets, especially with complex or technical products.
- Strong network in the relevant industries and a track record of securing strategic partnerships.
- Exceptional negotiation, communication, and presentation skills.
- Expertise in calculating ROI and developing bulletproof business cases.
- Strong analytical and problem-solving skills with a results-driven mindset.
- P&L management and financial modeling experience.
- Ability to thrive in a fast-paced, high-pressure environment.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Singapore
Workplace: Hybrid
About Cantina
Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
About the Internship
Cantina is growing its research lab in Singapore, and we are looking for exceptional research interns to work with us on the next generation of video models in October 2026.
This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference.
Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant.
What You’ll Work On
Depending on your project, you may:
- Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance and adversarial distillation
- Explore techniques that reduce inference cost while preserving or improving generation quality
- Develop reward models and preference-based optimization methods to improve aesthetics, motion quality, temporal consistency, and prompt adherence
- Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development
- Design rigorous evaluations and conduct large-scale experiments on generative video models
- Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work
- Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions
You may be a good fit if you
- Are currently pursuing a PhD or are a final-year master’s student in computer science, machine learning, computer vision, or a related field
- Have research experience in generative modeling, computer vision, multimodal learning, or video generation
- Have hands on experience with diffusion models, flow-based models, model distillation, reinforcement learning, preference optimization, or related post-training techniques
- Can formulate hypotheses, design controlled experiments, analyze results, and communicate conclusions clearly
- Are proficient in Python and have hands-on experience with PyTorch, JAX, or another modern machine learning framework
- Are comfortable working independently on an open-ended research problem while collaborating closely with a mentor and the broader team
Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly.
What You Can Expect
- A defined project and named senior mentor before your first day
- Weekly one-on-one meetings and clear project milestones
- A meaningful compute allocation for your research
- The opportunity to own a complete research or engineering result
- First-author positioning by default where your contribution supports a publication
- Timely internal review of research intended for submission
- Support for conference travel if your paper is accepted
- Opportunities to demonstrate your work and receive credit for product contributions
- A competitive monthly stipend
- Visa and travel support for eligible international candidates
- Housing support for qualifying international interns in Singapore
- Equipment and resources needed to complete your work
Internship Details
- Location: Singapore
- Duration: Three months
- Working model: Onsite
- Start dates: First batch starts in October 2026, second batch starts in January 2027
Location: Singapore
Workplace: Hybrid
About Cantina
Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
About the Internship
Cantina is growing its research lab in Singapore, and we are looking for exceptional machine learning interns to work with us on the next generation of video models in October 2026.
This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference.
Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization, multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant.
What You’ll Work On
Depending on your project, you may:
- Develop reward models to improve aesthetics, motion quality, temporal consistency, and prompt adherence
- Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development
- Design rigorous evaluations and conduct large-scale experiments on generative video models
- Build systems for ingesting, preprocessing, curating, and delivering large-scale video datasets
- Develop distributed pipelines for dataset generation, deduplication, preprocessing, and repeated dataset refreshes
- Improve the reliability, reproducibility, and efficiency of data and model-training workflows
- Build tooling for video and multimodal data using technologies such as FFmpeg, PyAV, DALI, or OpenCV
- Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work
- Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions
You may be a good fit if you
- Are pursuing a bachelor’s or master’s degree in computer science, engineering, machine learning, or a related field
- Have experience building data pipelines, ML infrastructure, or distributed systems through research, coursework, open-source contributions, or previous internships
- Are familiar with tools such as Ray, PySpark, Airflow, Docker, Kubernetes, or equivalent technologies
- Have worked with cloud storage or compute platforms such as AWS, Google Cloud, or Azure
- Understand practical considerations around data throughput, storage layout, caching, monitoring, and failure recovery
- Are proficient in Python and interested in building reliable systems for large-scale machine learning
Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly.
What You Can Expect
- A defined project and named senior mentor before your first day
- Weekly one-on-one meetings and clear project milestones
- A meaningful compute allocation for your research
- The opportunity to own a complete research or engineering result
- First-author positioning by default where your contribution supports a publication
- Timely internal review of research intended for submission
- Support for conference travel if your paper is accepted
- Opportunities to demonstrate your work and receive credit for product contributions
- A competitive monthly stipend
- Visa and travel support for eligible international candidates
- Housing support for qualifying international interns in Singapore
- Equipment and resources needed to complete your work
Internship Details
- Location: Singapore
- Duration: Three months
- Working model: Onsite
- Start dates: Start dates: First batch starts in October 2026; second batch starts in January 2027
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The
Tax & Compliance Manager
will be responsible for overseeing the company’s direct and indirect tax obligations across multiple jurisdictions while ensuring ongoing compliance with international tax regulations and reporting requirements.
The role combines strategic oversight with operational execution and requires someone comfortable working in a fast-paced international environment. The successful candidate will manage global VAT/sales tax matters, corporate tax coordination, regulatory tax compliance, and support business initiatives from a tax perspective.
Responsibilities
Direct Tax
Coordinate corporate income tax compliance
Work with external tax advisors and accountants on tax filings and reporting
Support annual audits and tax provisions
Monitor tax exposures and identify tax risks
Assist with transfer pricing coordination and inter-company arrangements
Review tax implications for new business initiatives
Indirect Tax
Manage global VAT/sales tax obligations mainly for B2C operations
Ensure proper tax treatment for customer transactions and invoicing
Monitor international indirect tax developments and regulatory changes
Handle VAT registrations, filings, OSS requirements, and cross-border tax compliance
Coordinate with Finance and Product teams regarding tax setup for new markets and payment flows
Compliance & Regulatory
Maintain global tax compliance calendars and filing deadlines
Ensure documentation and records are maintained for audit readiness
Coordinate with external advisors, auditors, and regulatory stakeholders
Monitor changes in tax legislation and assess business impact
Support compliance-related projects and internal process improvements
Business Support
Advise internal teams on tax-efficient operational practices
Support treasury and payment-related initiatives from a tax perspective
Participate in finance system and ERP improvement projects regarding Tax setups
Assist with tax automation and reporting enhancements
Support expansion into new operational structures
You will thrive here if you have
5+ years of experience in tax, compliance, or international finance roles
Strong knowledge of indirect tax (VAT/sales tax)
Experience with international and cross-border tax matters
Experience in B2C, fintech, payments, e-commerce, SaaS, or digital industries is highly preferred
Ability to manage multiple jurisdictions and external advisors
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work independently in a fast-paced environment
Strong organisational and project management skills
Nice-to-Have
ACCA / ACA / CPA / CTA qualification
ADIT (Advanced Diploma in International Taxation) qualification is considered a strong advantage
Experience with multinational group structures
Knowledge of transfer pricing principles
Experience with ERP systems such as Business Central 365
Experience in high-volume transaction environments
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR Interview
Interview with the Hiring Manager
Test assignment: Case Study
Final interview with C-level team
Job Offer
Location: Ostrava, Czechia
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English, professional working proficiency
German, or any other language, is an advantage
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Poland
Imagine a traveler browsing a hotel page on Zenhotels or a travel agent evaluating options on RateHawk. They see room names, photos, amenities, policies, and reviews, all combined from dozens of suppliers, each with different formats, inconsistencies, and levels of completeness.
Behind this experience lies a complex content pipeline: fragmented supplier data must be matched, standardized, enriched, and ranked to create a coherent and trustworthy representation of a hotel and its rooms.
The Senior Product Manager for Content owns this layer of transformation, ensuring that raw supplier data becomes structured, high-quality, and decision-ready content that improves conversion, reduces user friction, and enables scalable global growth.
Key Responsibilities
Strategic Product Management for Content Value Stream:
Define and own the Content team's strategy, vision, and roadmap across all ETG products to deliver measurable business impact and user value.
Own the end-to-end content processing pipeline: Supplier data → Matching → Enrichment → Rates processing → User experience.
Drive stakeholder management across Product, Engineering, Commercial, and Operations teams, aligning priorities, resolving conflicts, and ensuring consistent execution against shared goals.
Product Discovery & Impact Ownership:
Own a continuous pipeline of product opportunities, driving measurable revenue growth, based on funnel data, content gaps, and user friction.
Leverage quantitative data and user research (interviews, usability tests, behavioral analysis) to identify root causes and high-impact problems.
Size and prioritize opportunities, focusing on high-leverage bets.
Delivery & Development Management:
Partner with Development and ML/DS Team Lead to prioritize roadmap and manage backlog.
Co-own delivery execution: define clear scope and acceptance criteria, ensure alignment across product, engineering, ML, and analytics.
Drive predictable delivery: commit to timelines, proactively manage risks, dependencies, and trade-offs.
Remove blockers and align cross-team dependencies to maintain delivery velocity.
Team Leadership:
Manage Product Manager and Operations Manager, ensuring strong ownership, execution quality, and alignment with business goals.
Set clear goals and success metrics (FNBC, content quality, coverage, efficiency) and hold the team accountable for results.
Drive performance management: regular feedback, performance reviews, addressing underperformance, and developing team members’ skills and career growth.
Requirements
5+ years in Product Management (preferably travel, marketplace, or content-heavy products).
Experience with data pipelines, content systems, or ML-driven products.
Strong analytical skills (SQL, AB tests, metric design).
Experience working with structured/unstructured data and large-scale systems.
Bachelor’s in Computer Science, Engineering, or related field.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Kolomyya, Ukraine; Drohobych, Ukraine; Berehove, Ukraine; Uzhhorod, Ukraine; Ternopil, Ukraine; Mukachevo, Ukraine
Are you someone who notices the little things others might miss? Do you have a natural curiosity about the AI industry and how machine learning actually works? If so, this could be the perfect opportunity for you
Join us as a Data Annotator working on a cutting-edge 3D digital twin project. You will help map and reconstruct electrical distribution networks to help prevent power grid failures and manage critical infrastructure worldwide.
What you’ll be doing:
Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data;
Placing 3D objects (poles, lines, conductors) to match real-world physical layouts;
Aligning original 2D map data with 3D models;
Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear).
Requirements:
Strong spatial reasoning and the ability to easily navigate 3D environments;
English B1 (ability to read instructions, watch training videos, and communicate with teammates);
High attention to detail, problem-solving skills, and a willingness to learn from feedback;
PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred).
Will be a plus:
Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data;
Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field;
What we offer:
Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST;
Standart business hours 09:00/10:00 – 18:00/19:00 Kyiv time;
Fully remote work;
Supportive management with no bureaucracy;
Competitive compensation in USD;
Opportunities for long-term professional growth.
Who are we?
Data is the most vital resource for next-generation spatial engineering and AI applications.
Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills.
Visit our website:
https://labelyourdata.com/
*We celebrate diversity and are proud to be an equal opportunity employer.
Location: Remote
We're hiring a Junior Trader to join our trading team. You'll work directly with senior traders across strategies on centralized and decentralized venues, and take on your own responsibilities quickly.
We don't require prior DeFi experience. We do require that you're quantitative, technical, and able to move fast without breaking things.
WHAT YOU'LL DO
- Execute and manage trades across centralized (CEX) and decentralized (DEX) venues — order books, AMM pools, and concentrated liquidity positions.
- Monitor positions, inventory, and P&L in real time. Identify risks early and act on them.
- Build and improve the tooling the desk runs on: position trackers, reporting dashboards, hedging workflows, reconciliation.
- Analyze market and execution data to answer questions that matter — where slippage comes from, which pools are actually profitable, how our fill quality compares to the market.
- Develop real depth in market structure and protocol mechanics (AMMs, PMMs, lending protocols) and bring it back to the desk.
WHAT WE'RE LOOKING FOR
- 0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk.
- Strong quantitative foundation: probability, statistics, and the instinct to reach for data before opinions.
- Python preferred, ideally applied to financial modeling or data analysis (pandas, notebooks, working with messy datasets). Adjacent tooling — R, MATLAB, SQL, serious Excel modeling — counts.
- Real interest in crypto and DeFi. Professional crypto experience isn't required; demonstrated engagement with the space is.
- Sound judgment under pressure. Markets move at 3am and things break. We need someone who stays composed, thinks clearly, and escalates early.
- Precise communicator
- Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment.
NICE TO HAVE
- Personal trading, market-making, or on-chain activity of any kind — a portfolio, a bot, an arbitrage script, a Dune dashboard.
- Familiarity with Solana tooling (Jupiter, Orca, Drift) or EVM DeFi (Uniswap, Aave, Curve).
- Exposure to algorithmic or systematic trading.
- Machine learning or large-scale data analysis (regression, tree-based methods, classification).
- Internships or prior work at a trading firm, market maker, exchange, or protocol.
WHAT YOU'LL GET
- Direct mentorship from traders running real capital — you'll learn by working alongside them, not from a curriculum.
- Responsibility as fast as you can earn it, with clear feedback on where you stand.
- Exposure across the full stack of a trading operation: execution, risk, tooling, counterparty relationships, and market structure.
- A front-row seat as equities, commodities, and crypto converge on-chain.
Location: Canada; Brazil; Ireland; Cyprus; Portugal; Poland; United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
THE OPPORTUNITY
We are seeking a highly skilled Sr. Manager, Model Risk Management to join our team, focusing on Transaction Monitoring and Customer Risk Assessments models for Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) purposes. The successful candidate will be responsible for ensuring that our Transaction Monitoring, Customer Risk Assessment and Screening models are robust, effective, and compliant with regulatory requirements.
- Model Validation: perform independent validation of Transaction Monitoring / Customer Risk Assessment / Screening models, AI models (built in Claude or ChatGPT), including but not limited to:
- Reviewing model pre & post development documentation, data quality, accuracy, access and testing methodologies.
- Assessing model performance, accuracy, and stability.
- Evaluating model risk and identifying potential biases.
- Reviewing AI Models for AML/CFT Program
- AML/CFT Regulatory Compliance: ensure that Transaction Monitoring and Customer Risk Assessment models comply with relevant AML/CFT regulations, including but not limited to:
- EU AML/CFT Directives.
- US BSA/AML regulations.
- FATF recommendations.
- Risk Assessment: conduct risk assessments to identify potential AML/CFT risks associated with Transaction Monitoring and Customer Risk Assessment models, including but not limited to:
- Identifying higher-risk customer segments, products, and geographies.
- Assessing the effectiveness of controls and mitigants.
- Model Monitoring and Maintenance: develop and implement procedures for ongoing model monitoring and maintenance, including but not limited to:
- Annual reporting & certification
- Tracking model performance and identifying degradation.
- Conducting regular model reviews and updates.
- Collaboration and Communication: collaborate with various stakeholders, including but not limited to:
- Model Engineering and owners.
- AML/CFT subject matter experts.
- Business units and risk management teams.
- Documentation and Reporting: prepare and maintain high-quality documentation, including but not limited to:
- Model validation reports.
- Risk assessments.
- Regulatory compliance reports.
- Methodology Development: contribute to the development and maintenance of model validation methodologies, including but not limited to:
- Developing and refining model validation frameworks.
- Identifying best practices and industry standards.
WHAT YOU BRING
- Bachelor's degree in a quantitative field (e.g., mathematics, statistics, computer science, engineering).
- 5+ years of experience in model validation, risk management, or a related field, preferably in AML/CFT.
- Understanding of international Model Risk Management rules and regulations, such as OCC SR 11-7.
- Strong understanding of machine learning and statistical modeling techniques.
- Deep understanding of fiat and crypto payment flows
- Proficiency in programming languages (e.g., Python, R, SQL).
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Strong understanding of financial markets, products, and services.
- Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
NICE TO HAVES
- Professional certifications (e.g., FRM, CDA, CAP).
- Experience with AML/CFT transaction monitoring and Customer Risk Assessment systems
- Knowledge of cloud-based technologies.
- Experience with agile development methodologies.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dhahran, Saudi Arabia
We are seeking a highly proactive and qualified HSE Coordinator (Rig / Non-Rig)
to champion our health, safety, and environmental initiatives across both dynamic field drilling operations and support facility environments. In this role, you will be responsible for implementing safety frameworks, driving compliance, and fostering a zero-incident safety culture on active rigs, industrial yards, and office locations.
Key Responsibilities
1. Rig & Field Operations Safety
Enforce strict compliance
with company HSE policies, Life-Saving Rules, and client-specific safety frameworks.
Manage and audit
the
Permit-to-Work (PTW)
system and Lockout/Tagout (
LOTO
) procedures on the rig floor.
Conduct daily safety walks
, rig inspections, DROPS (dropped objects) surveys, and lifting equipment checks.
Lead and facilitate
daily Toolbox Talks, Job Safety Analyses (
JSA
/
JHA
), and pre-tour safety meetings.
Supervise high-risk operations
, including confined space entry, hot work, work at height, and simultaneous operations (
SIMOPS
).
2. Non-Rig & Facility Safety
Coordinate safety programs
for supply warehouses, pipe yards, logistics centers, and administrative offices.
Perform regular occupational hygiene walks
, evaluating ergonomics, lighting, noise, and air quality.
Oversee waste management
, hazardous material storage (MSDS/SDS compliance), and environmental controls.
Ensure all emergency systems
, fire protection tools, and first aid supplies are inspected and fully operational.
3. Incident Management & Training
Deliver comprehensive HSE inductions
for new employees, contractors, and visitors.
Participate in incident investigations
utilizing root-cause tools (e.g., 5-Why, ICAM) and track corrective actions to closure.
Organize and evaluate routine emergency drills
(fire, well control, H2S release, medical evacuation).
Maintain precise safety logs
, incident data, and weekly/monthly HSE performance dashboards.
Requirements
Education:
Bachelor’s Degree or Higher Diploma in Occupational Health & Safety, Engineering, or a related science discipline.
Education:
Bachelor’s Degree or Higher Diploma in Occupational Health & Safety, Engineering, or a related science discipline.
Experience:
Minimum
5 to 7 years
of hands-on HSE experience within the oil and gas drilling sector, with at least
2+ years
working directly on Aramco-approved projects or rigs.
Certifications:
Mandatory:
NEBOSH International General Certificate (IGC)
.
Mandatory:
Valid Saudi Aramco HSE Approval / Work Permit Receiver (WPR) certification
(or capability to clear the Aramco vendor approval process).
Preferred: OSHA 30-Hour, tapRooT Incident Investigation, or ISO 45001/14001 Internal Auditor certification.
Skills:
Deep understanding of Aramco Safety Management System (SMS) expectations. Strong communication skills with command of written and spoken English.
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced
HSE Coordinator
to support Health, Safety, and Environmental activities for Oil & Gas operations in the Eastern Province. The successful candidate will be responsible for coordinating and monitoring HSE activities, ensuring compliance with Saudi Aramco and project HSE requirements, and promoting a strong safety culture across operational sites.
Candidates with experience in both
Rig/Drilling and Non-Rig Oil & Gas environments
are encouraged to apply.
Key Responsibilities
Coordinate and monitor the implementation of HSE policies, procedures, and project safety requirements.
Ensure compliance with Saudi Aramco HSE standards, client requirements, and applicable regulations.
Conduct regular HSE inspections, audits, and site safety assessments.
Identify unsafe acts, unsafe conditions, and potential hazards and recommend corrective actions.
Monitor and support the implementation of Permit to Work (PTW), Job Safety Analysis (JSA), and risk assessment processes.
Participate in incident and accident investigations, including root cause analysis and corrective action follow-up.
Prepare and maintain HSE reports, inspection reports, incident reports, and safety performance records.
Coordinate and conduct safety inductions, toolbox talks, HSE awareness sessions, and safety training programs.
Organize and participate in emergency response drills and ensure personnel are familiar with emergency procedures.
Monitor the proper use of Personal Protective Equipment (PPE) and other HSE-critical equipment.
Participate in safety meetings and communicate HSE alerts, lessons learned, and safety initiatives to employees.
Follow up on observations, audit findings, and non-conformances to ensure timely closure of corrective actions.
Promote a proactive safety culture and encourage reporting of unsafe acts and conditions.
Coordinate with project management, supervisors, contractors, and client representatives on HSE-related matters.
Monitor environmental compliance, waste management, spill prevention, and other environmental protection requirements.
Requirements
Bachelor's Degree or Diploma in Occupational Health & Safety, Engineering, Environmental Science, or a related discipline.
Minimum
5+ years of HSE experience
in Oil & Gas, Petrochemical, Energy, Construction, Drilling, or Industrial projects.
Previous experience working on
Saudi Aramco projects is highly preferred.
Saudi Aramco RTS approval/experience will be an added advantage.
Experience in Rig/Drilling operations or Non-Rig Oil & Gas operations will be considered.
Strong knowledge of Saudi Aramco HSE requirements, standards, and procedures.
Good understanding of PTW, JSA, Risk Assessment, HAZID, Incident Investigation, and Emergency Response.
Experience conducting HSE inspections, audits, toolbox talks, safety meetings, and training programs.
NEBOSH IGC certification is highly preferred.
Additional certifications such as IOSH, OSHA, ISO 45001, First Aid, H2S, Confined Space, or Fire Safety will be advantageous.
Strong reporting, documentation, communication, and coordination skills.
Ability to work independently in field and operational environments.
Good command of English, both written and spoken.
Location: Dhahran, Saudi Arabia; Venezuela, Cuba
Eram Talent is currently partnering with a leading global Oil & Gas client to identify a highly skilled
Drilling Field Compliance Coordinator (Safety & Environment)
. In this critical field-based role, you will serve as the primary HSE Advisor for assigned operations division and group rigs. You will play a pivotal role in driving safety, loss prevention, environmental protection, and occupational health compliance across drilling and workover operations.
Key Responsibilities:
HSE Advisory & Oversight:
Act as the Operations Division Field HSE Advisor for assigned rigs, overseeing all matters related to safety, loss prevention, environment, occupational health, and compliance.
Audits & Inspections:
Conduct frequent internal HSE audits and ad-hoc field inspections in accordance with the client's Safety Management System (SMS) and relevant HSE/Operations standards.
Action Planning & Reporting:
Complete Non-Conformance Reports (NCR) for each inspection and develop SMARTER action plans for all audits. Assist engineering, operations, and HSE teams in upkeeping and developing safety processes related to risk management, safety training, asset integrity, and emergency preparedness.
Incident Investigation:
Lead and/or contribute to comprehensive incident investigations through all stages, ensuring meticulous completion and review of all related reports.
Pre-Commencement & Compliance:
Conduct internal pre-commencement inspections for new rigs. Support rigs in developing action plans to close out findings identified during official pre-commencement inspections.
Audit Preparation:
Pre-assess assigned rigs for RHSEI, Well Control, LPD, Corporate, and EPD audits. Support teams in addressing and closing out findings identified by official audit teams.
Mentorship & Evaluation:
Act as a dedicated mentor to assigned rig foremen regarding all HSE matters. Guide and evaluate rig safety officers to ensure strict compliance with Unconventional Resources (UR) Drilling requirements.
Behavioral Safety:
Assess rig workers, leaders, and managers on behavioral safety through frequent rig visits, active participation in safety/operations meetings, and on-the-job HSE awareness initiatives.
Requirements
Education:
Bachelor’s degree in Engineering, HSE, Science, Industrial, or a related discipline from an accredited institution (or equivalent).
Certifications:
Possess a globally recognized international safety certification, such as NEBOSH IGC, IOSH, or equivalent.
Experience:
A minimum of 10 years of professional experience in safety operations within the Oil & Gas industry, including a mandatory
minimum of 7 years specifically dedicated to Drilling and Workover operations
.
Technical Expertise:
Deep technical knowledge and proven capability in incident investigation, hazard identification, risk management, emergency preparedness and response, and robust Safety Management Systems.
Location: Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Dammam, Saudi Arabia
We are seeking an experienced Civil/Structural Designer to join our engineering team. The successful candidate will be responsible for developing high-quality civil and structural design deliverables, including 2D drawings, 3D models, layouts, and construction drawings for industrial and Oil & Gas facilities.
The role requires strong experience in structural steel and concrete modelling, foundations, pipe racks, equipment support structures, underground utilities, and multidisciplinary coordination throughout FEED and Detailed Engineering project phases.
Key Responsibilities
Develop and maintain 2D and 3D civil and structural design models and drawings.
Prepare detailed drawings for structural steel, concrete structures, foundations, pipe racks, platforms, shelters, buildings, and equipment support structures.
Prepare foundation layouts, pile layouts, structural framing plans, sections, elevations, and detailed construction drawings.
Develop and update 3D models using SmartPlant 3D (SP3D), Smart 3D (S3D), AVEVA E3D, or similar modelling software.
Prepare General Arrangement (GA) drawings, fabrication drawings, reinforcement drawings, and Material Take-Offs (MTO).
Coordinate with Civil/Structural Engineers and other disciplines including Piping, Mechanical, Electrical, and Process teams.
Perform model reviews and clash detection to ensure proper interdisciplinary coordination and constructability.
Incorporate engineering calculations, vendor data, equipment loads, and project specifications into design deliverables.
Ensure all drawings and models comply with project specifications, company procedures, client standards, and applicable international codes.
Review and incorporate engineering comments and revisions during FEED, Detailed Engineering, and construction stages.
Support site activities, technical queries, field modifications, and construction-related design requirements.
Maintain quality and accuracy of design deliverables within agreed project schedules.
Requirements
Diploma or Bachelor's Degree in Civil Engineering, Structural Engineering, or a related discipline.
Minimum
8–12 years of relevant experience
as a Civil/Structural Designer.
Strong experience in the Oil & Gas, Petrochemical, Industrial, or EPC industry.
Experience in FEED and Detailed Engineering projects is highly preferred.
Hands-on experience in structural steel and reinforced concrete modelling and detailing.
Strong experience with pipe racks, equipment support structures, platforms, shelters, foundations, and underground utilities.
Proficiency in
SmartPlant 3D (SP3D), Smart 3D (S3D), or AVEVA E3D
.
Good working knowledge of
MicroStation and AutoCAD
.
Experience in extracting drawings, MTOs, and other deliverables from 3D modelling systems.
Ability to read and interpret engineering drawings, calculations, specifications, and vendor documents.
Familiarity with international structural and civil design standards.
Experience working in multidisciplinary engineering environments.
Good communication and coordination skills.
ОфисUK, London
ГибридСтажёрSingapore
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ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Ostrava, Czechia
Sofia, Bulgaria
УдалённоseniorPoland
Зарплата не указана
Удалённоjunior0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk; Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment
УдалённоseniorCanada; Brazil; Ireland; Cyprus; Portugal; Poland; United Kingdom; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисLondon
ОфисLondon
ОфисLondon
Dhahran, Saudi Arabia
Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
Dhahran, Saudi Arabia; Venezuela, Cuba
Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Dammam, Saudi Arabia