Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is reliable, detail-oriented, and passionate about building robust communication systems to join our Communications Platform team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to develop new projects, modules, and components that power seamless communication between businesses, gamers, and partners across multiple channels.
Strong skills in frontend development using React.js and server-side development using Node.js with the Nest.js framework are essential, along with experience in building interactive user interfaces, working with databases (MongoDB, IndexedDB), and understanding of REST, Sockets, and HTTPS protocols. The ability to engage in integration with various Xsolla products, participate in design improvements, and ensure smooth product operation with enhanced stability will be key to your success in this role.
If you’re passionate about building reliable, real-time communication solutions that connect gamers and partners across the globe and love creating high-quality, performant full-stack applications that make a real impact, we would love to hear from you!
RESPONSIBILITIES
Engage in integration with various Xsolla products
Develop new projects, modules and components
Participate in design and improvement of designs
Ensure the product runs smoothly and work to improve stability
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
3 years+ working experience
Strong skills in frontend development using React.js and creating interactive user interfaces
Understanding of how state managers work (we use MobX)
Knowledge of server-side development using Node.js and the Nest.js framework
Experience working with databases (MongoDB, IndexedDB)
Understanding of REST, Sockets, HTTPS
Nice to Have
Experience with real-time applications
Experience with Meteor.js
Some knowledge of CI/CD, linters, performance analysis
Experience with Docker / k8s
Familiarity with webpack module federation
Experience in monitoring client applications
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Backend Engineer who is ambitious, undaunted by challenging tasks, and eager to grow to join our China Regional Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive tailored solutions for our major partners in China through customized integration projects, localized product enhancements, and dedicated technical support to meet the unique needs of the local market.
Strong programming skills and a solid foundation in computer science are essential, along with experience in designing and developing large-scale distributed systems, with deep expertise in middleware such as message queues, Elasticsearch, Redis, and MySQL. The ability to think critically, solve complex problems, and collaborate effectively with cross-functional teams will be key to your success in this role.
If you’re passionate about working in the video game industry and delivering innovative payment solutions for the China market and love building scalable, high-performance backend systems that power game commerce at scale, we would love to hear from you!
RESPONSIBILITIES
Design, implement, and optimize technical solutions based on the needs of users in the China region, continuously improving service performance and stability.
Participate in research and discussions related to products in the gaming payment domain, and drive their implementation and promotion.
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
Bachelor's degree or higher in Computer Science or a related field, with at least 3 years of backend development experience.
Strong programming skills and a solid foundation in computer science, with familiarity in data structures and design patterns.
Proficiency in at least one programming language (Go or PHP) and familiarity with relevant mainstream development frameworks.
Experience in designing and developing large-scale distributed systems, with a deep understanding of middleware technologies such as message queues, Elasticsearch (ES), Redis, and MySQL, including their principles and optimizations.
Excellent teamwork, communication skills, and a strong sense of responsibility.
Strong problem-solving skills, clear logical thinking, and an ability to think critically, summarize, and synthesize information.
Nice to Have
Experience working on cross-border or cross-cultural projects, particularly with Chinese partners or in the China market.
Familiarity with the Chinese gaming industry ecosystem, including local payment channels, regulatory requirements, and player behavior.
Experience with cloud platforms (AWS, GCP, Alibaba Cloud) and containerization technologies (Docker, Kubernetes).
Knowledge of gaming payment systems, virtual currency, and in-app purchase (IAP) workflows.
Bilingual proficiency in English and Chinese to facilitate communication with regional partners.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: NYC or Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritization of future project initiatives based on risk and execute on cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation we encourage you to apply!
You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.
What You'll Do
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $161,000-$220,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, colour, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
Location: Los Angeles, United States
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a Partnership & Business Development Manager to help us build the business side of DeoVR, featuring unparalleled VR streaming infrastructure and exclusive pioneering technologies.
We’re looking for a strong business operator to help us build partnerships and open doors for new businesses.
We are an engineering- and product-heavy company. What we’re missing is someone who can represent us in business conversations, spot opportunities, and turn them into real partnerships.
This is not a passive role. It’s hands-on, outward-facing, and impact-driven.
What You Will Do
Identify, evaluate, and pursue business partnerships with enterprise partners, platforms, content networks, and technology providers.
Represent DeoVR in business sectors, industry events, conferences, and investor-facing meetings.
Build and maintain relationships with potential partners, investors, and strategic stakeholders.
Create and deliver pitch decks, partnership proposals, and business cases tailored to different audiences.
Work directly with leadership to define partnership strategy and prioritize high-impact opportunities.
Coordinate internally with product, engineering, and legal teams to scope, structure, and execute partnerships.
Support fundraising-related activities, including investor outreach, introductions, and follow-ups.
Track partnership pipelines, opportunities, and outcomes, ensuring clear ownership and execution.
Turn exploratory conversations into concrete agreements, pilots, or long-term collaborations.
Contribute best practices and key findings to the company’s knowledge base.
What We Are Looking For
Proven B2B experience in partnerships or business development within tech, media, or platform-driven businesses
Fluent English, with confidence in negotiations and senior-level business conversations
Ability to represent a complex technical product and translate it into clear partner value
Proactive in identifying and pursuing new partnership opportunities, clients, and markets
Comfortable attending industry events, conferences, and partner meetings
Strong sense of ownership over pipeline, follow-ups, and partnership outcomes
Bonus Points
Experience in streaming platforms, fundraising, tech, media.
Hiring Process
HR Screening (30 min)
HM Interview (30 min)
Case task (2-4 hours)
CEO Interview (45 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for our first Account Manager to support our new cross sell motion. We have recently released Metabot, our new AI product, and releasing some even bigger things next year that are primed to make some splashes. We have thousands of customers today that we think will gain a lot of value from these products and are searching for the initial team that will help build and run the new selling motion.
This is a 0-1 type of role that doesn’t have existing process today. You will be supported as we build things out, but the role will demand building out process, designing playbooks, in addition to managing and closing pipeline.
It will undoubtedly be an exciting thing to work on as it could be a key part of our next phase of growth.
What you’ll do:
Define and build target account plans
Build and refine new product positioning
Manage pipeline from creation to close
What we’re looking for:
Experience being the first person in a role of its kind at a company
Ability to iterate on technical product messaging
Ability to manage an active opportunity pipeline
Experience assisting customers with technical proof of concepts
Familiarity with tooling that will help with the job: Clay, Unify, Salesforce, etc.
Qualities we look for:
Ownership
Comfortable with experiments
Strong ability to sell
Technical aptitude
Compensation
The US base salary range for this role is $190K–$200K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE:
This is a Product Engineering role specialized in monetization systems, and will lead that space at Replit. It’s a direct line to business impact. But it’s also critical to get right for our users. These are some of the most critical user journeys to get right. Getting them wrong creates the most frustrating experiences for users. So we’re looking for engineers who can build reliable and scalable billing systems and abstractions, while also translating that to an intuitive and friendly user experience.
YOU WILL:
- Lead the architecture and implementation of monetization systems at Replit.
- Create seamless payment experiences for users for both product-led and sales-led motions.
- Build new abstractions and APIs for other engineers at Replit to monetize their new products.
- Iterate on pricing and packaging tactics to drive revenue growth. Examples include coupon codes and referral systems.
- Create monitoring and feedback systems so that we can proactively spot problems, fix them, and optimize performance.
REQUIRED SKILLS AND EXPERIENCE:
- 6+ years of engineering experience, with strong skills working on the backend.
- Direct working experience in at least one of the following:
- Subscription platforms
- Usage-based billing
- SaaS Taxation
- Payment platforms
- Tokenization
- Self-directed and comfortable working autonomously in ambiguous environments.
- Excellent problem-solving skills with ability to debug complex billing issues and edge cases.
- Experience implementing customer-facing billing interfaces that simplify complex pricing structures.
TOOLS + TECH STACK FOR THIS ROLE:
- Python, TypeScript, React, Postgres, GraphQL, and Nodejs.
BONUS POINTS:
- Experience working with Orb, Metronome, or Stripe usage based billing.
- Experience with coupons, referral programs, or other monetization growth tactics.
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity:
The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.
Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes designing and developing risk models, risk products and risk platforms, integrating with fraud & risk vendors, enabling healthy business growth and enhancing customer risk experience. This role will work closely with risk strategy, risk analytics, operations, engineering partners and compliance to achieve the business success goals of the company.
If you are an entrepreneurial product leader, who doesn't hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.
What You'll Be Doing:
7+ years of product management experience in platform products, preferably risk management platform domain with experience in decision engines, modeling services, risk analytics tooling, case management, etc
Ability to translate product strategy into detailed requirements, and communicate the requirements clearly to cross-functional teams, including but not limited to engineering, business, partnership, operation, merchant tech etc; solid technical background with understanding and hands-on experience in software development
High proficiency delving into the technical product, system and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
Proven track record of managing all aspects of a successful product throughout its lifecycle, including product research, design, delivery and launch
Data oriented - identifying, defining, tracking and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
Experience leading cross functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment
What We Look For In You:
Master’s degree in Statistics, Mathematics, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.
5+ years of product management experience in the risk management area, familiar with risk decision engines, modeling services, risk analytics tooling etc
Ability to translate product strategy into detailed requirements, and communicate the requirements clearly to cross-functional teams, including but not limited to engineering, business, partnership, operation, merchant tech etc; solid technical background with understanding and hands-on experience in software development
High proficiency delving into the technical product, system and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
Proven track record of managing all aspects of a successful product throughout its lifecycle, including product research, design, delivery and launch
Data oriented - identifying, defining, tracking and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
Experience leading cross functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment
Nice to Have:
Degrees of Masters, MBA, PHD are welcomed
Risk strategy or compliance related experience
Crypto/Blockchain experience or a passion for Bitcoin, crypto, Defi and blockchain technology
Past experience in AI and machine learning
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
The salary range for this position is
$223,333.00 to $268,333.0
0. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Riyadh, Saudi Arabia
Müller's Solutions is in search of a dedicated Patch Management Engineer to enhance our IT infrastructure and ensure system security across our organization. In this role, you will be responsible for developing, implementing, and managing patch management processes and tools, ensuring that all systems are updated with the latest security patches and software updates. You will work closely with IT and security teams to identify vulnerabilities and mitigate risks related to outdated software.
Key Responsibilities:
Develop and implement an effective patch management strategy that aligns with organizational policies and security compliance requirements.
Monitor and evaluate system vulnerabilities and recommend appropriate patches and updates.
Coordinate and schedule patch deployment, ensuring minimum disruption to operations.
Implement automated tools and processes for efficient patch management across diverse systems and platforms.
Maintain accurate records of patch statuses, deployments, and exceptions.
Conduct testing of patches in a controlled environment before full deployment.
Collaborate with cross-functional teams to ensure timely and effective communication regarding system maintenance and downtime.
Provide training and support to IT staff on patch management best practices and procedures.
Stay updated with the latest industry trends, threats, and mitigation strategies related to patch management.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 3 years of experience in IT operations, system administration, or cybersecurity related to patch management.
In-depth knowledge of patch management tools and techniques.
Experience with enterprise-level patch management solutions, such as SCCM, Ivanti, or similar tools.
Familiarity with various operating systems (Windows, Linux, macOS) and applications.
Strong analytical skills and the ability to assess the impact of patches on systems and applications.
Excellent documentation skills for creating and maintaining patch management processes.
Strong attention to detail and the ability to multitask.
Familiarity with compliance standards and regulatory requirements related to patch management.
Soft Skills:
Excellent problem-solving skills and the ability to work under pressure.
Strong interpersonal and communication skills to collaborate effectively with technical and non-technical staff.
Ability to work independently and as part of a team in a remote work environment.
Strong organizational skills and the ability to manage multiple projects and priorities efficiently.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Remote, APAC
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Resolve Technical Issues: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide Consultative Advice: Offer proactive guidance to optimize workloads, avoid common pitfalls, and provide tailored advice to our most advanced users.
- Bridge the Gap to Engineering: Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Investigate Deeply: Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate Effectively: Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Drive Product Improvement: Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor and Lead: Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or similar roles.
- Postgres Expertise: You know PostgreSQL deeply—including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Query Optimization: You’re strong in high-performance SQL and query optimization.
- Troubleshooting Skills: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Migration Knowledge: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Technical Stack: You have hands-on experience with cloud hosting providers like AWS and are comfortable in terminal/Linux environments.
- Operational Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Type: Full-time position.
- Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, EMEA
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Technical Skills: * You can debug Edge Functions when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Status: Full-time position.
- Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
- Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS.
- Technical Environment: You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
TIMEZONES & LOGISTICS
- Role: Full-time position.
- Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sales Development Representative supporting our New Business and Strategic Sales organizations.
About the job
This position is needed to grow and develop pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hr - $32.19/hr.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hr - $33.98.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hr - $35.77/hr.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Munich, Germany
Our Client
Our client provides SaaS solutions to optimize administrative and HR processes. They have more than 8000 clients and 1M users all around the world.
They design software solutions that provide simple answers to specific needs: time & activity management, HR management, employee engagement, expense reports. Their goal is to increase productivity while providing their clients with a simple, efficient and user-friendly experience.
Your role
They are looking for our first Sales Development Representative to join the German team and help make Our Client Company an emerging player in the German market.
Your mission will be to bring new leads with high potential and contribute to our aim of becoming a key player on the local market. You will spot opportunities, qualify leads, and be the first friendly voice representing Our Client.
To be successful in your mission, you will have to interact and work with various Business Units at Our Client Company (Sales, Marketing, Business Tech, etc.).
And, what will you do exactly?
- Be the first point of contact for potential clients: whether by email, phone, LinkedIn, or any other channel you choose.
- Understand the real needs behind every lead. We don’t pitch; we listen first.
- Work hand in hand with marketing to bring ideas to the table and improve our lead generation and qualification strategies.
- Schedule discovery calls and product demos for our Account Executives.
- Share insights with our product team so we stay close to what the market really needs.
- Rigorously use our CRM Salesforce and our marketing automation tool Outreach.
Don't worry—no one is born knowing all this. We'll teach you what you need to know, step by step.
Profile required
❏ You have a Bachelor's degree.
❏ You have initial experience in sales, customer-facing roles, or fast-paced environments.
❏ You're tech-savvy and eager to learn new tools.
❏ You have native-level German and comfortable communicating in English.
❏ You're curious about the world of tech, SaaS, and HR—and eager to grow in this space.
❏ Most importantly, you're excited to kick-start your career and make a real impact.
The recruitment process (in German and in English)
Step 1: Screening interview with HR (30')
Step 2: Interview with the Country Manager (60')
Step 3: Case study + quick chat with team members
Step 4: Final Talk (45'): meet more of the team and see what our client is all about
Location: Moldova; Georgia; Armenia
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for an Incident Editorial Specialist to join our dynamic team.
No prior experience required
— we provide full training. It’s a great way to
start your career in IT
and gain experience on international projects.
What You’ll Do
Monitor and curate real-time traffic incidents within assigned geographic zones using special custom-built platform
Collect and validate data from various sources
Update, track, and clear incidents in the system based on incoming data
Process alerts and ensure accuracy in all updates
Communicate effectively with shift supervisors to maintain consistent, high-quality service
Requirements
Strong Intermediate English or higher
Comfortable working in a real-time, data-driven environment
Familiarity with mapping tools or transportation/traffic data is a bonus
Benefits
Paid vacation
and official holidays in line with company policy
Location: Munich
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Munich
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Germany
About the Client
Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives.
Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions.
The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes.
Key responsibilities
Achieve Sales Targets
Expand overseas business, develop foreign distributor clients, and meet sales goals.
Formulate Planning Schemes
Develop foreign market development strategies and plans, cultivate clients, and assist distributor clients in establishing and expanding sound sales channels.
Collect Market Information
Participate in foreign trade fairs, understand local market competition, gather competitor information, and feed back to the marketing department.
Customer Training
Visit clients and provide necessary product training for them.
Other Duties
Abide by the company’s rules and regulations, accept adjustments to the position and work content made by the company (including but not limited to company leaders at all levels) based on actual task needs, and complete other work assigned by leaders.
Requirements
Bachelor’s degree or above.
Fluent in spoken English; proficiency in French or German is preferred.
Medical background is preferred; familiar with foreign trade processes and responsible for the European market.
Location: Poland
About the Client
Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives.
Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions.
The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes.
Key responsibilities
Primary Aftermarket Support & Liaison:
Act as the primary expert for resolving complex data and technical inquiries from the EU Customer Service team and users of CGM, BGM, and Insulin Pump devices.
Investigate and troubleshoot issues related to device data synchronization, data accuracy, and software connectivity.
Collaborate closely with Technical Support and Product Management to diagnose post-market issues and drive towards effective solutions.
Data Subject Request Management & Compliance:
Manage and execute all data subject requests (DSARs) such as access, deletion, and portability requests in full compliance with GDPR timelines and requirements.
Serve as the first point of contact for data privacy concerns and incidents, conducting initial assessments and escalating as necessary.
Maintain accurate records of processing activities (RoPA) related to aftermarket support.
Process Improvement & Training:
Analyze support case trends to generate insights that inform product improvements, software updates, and enhanced support protocols.
Develop and deliver training to EU Customer Service teams on product-specific troubleshooting, data handling best practices, and GDPR compliance requirements for support interactions.
Support the creation of clear, user-friendly guidance for customers on data privacy and device usage.
Requirements
Minimum of 3 years of hands-on experience in aftermarket support, customer service, or technical support within the medical device industry.
Excellent problem-solving and communication skills.
Fluency in English.
УдалённоPoland
ОфисseniorShanghai
УдалённоГеография найма не уточнена
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