Location: Cluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Belgrade, Serbia; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of; Sofia, Bulgaria; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Budapest, Hungary; Miskolc, Hungary; Bryanston, South Africa; Cape Town, South Africa; Johannesburg, South Africa; Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus; Amman, Jordan; Alexandria, Egypt; Cairo, Egypt; Lebanon; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Sambir, Ukraine; Odesa, Ukraine; Berat, Albania; Batumi, Georgia; Cebu City, Philippines; Ljubljana, Slovenia; Manila, Philippines; Sarajevo, Bosnia and Herzegovina; Singapore; Skopje, North Macedonia; Banská Bystrica, Slovakia; Tbilisi, Georgia; Zagreb, Croatia; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Quezon City, Philippines; Taguig, Philippines; Ahmedabad, India; Pondicherry, India; Delhi, India; Fatorda, India; Hyderabad, India; Bangalore, India; Jakarta, Indonesia; Mumbai, India; Sahibzada Ajit Singh Nagar (Mohali), India; Kuala Lumpur, Malaysia; Bangkok, Thailand; Ho Chi Minh, Vietnam
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Detection & Response Engineer
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities:
Investigate security cases and targeted hunts using CrowdStrike Falcon Next-Gen SIEM and CQL; correlate telemetry, assess scope and impact, document findings, and recommend appropriate actions.
Develop, test, deploy, tune, and maintain detection logic, queries, dashboards, analyst guides, and version-controlled detection content.
Build and maintain Falcon Fusion SOAR workflows for enrichment, evidence capture, routing, escalation, and authorized response.
Validate telemetry coverage and quality; troubleshoot parsing, normalization, mapping, and source-data issues.
Translate validated investigations into platform workflow specifications and co-build scripts, API integrations, workflow components, and prototypes with Product and Engineering.
Test workflows and detections against representative cases; monitor outcomes, exceptions, and production feedback, and document ownership and support handoffs.
Provide technical support, troubleshooting, knowledge transfer, and coaching; coordinate assigned analysis and platform work.
Must have:
5+ years of relevant security experience, including at least 2 years developing, testing, and tuning detection logic, or equivalent demonstrated capability.
Production proficiency with CrowdStrike Falcon Next-Gen SIEM, including CQL, cross-source investigations, detection content, telemetry interpretation, and tuning.
Hands-on Falcon Fusion SOAR workflow experience and practical use of Charlotte AI with evidence verification and awareness of approval boundaries.
Practical Python, REST/Falcon APIs, JSON, authentication, error handling, and secure credential management; familiarity with PowerShell or another relevant scripting language.
Experience with telemetry onboarding, parser/normalization troubleshooting, MITRE ATT&CK, Windows/Linux events, and controlled changes, version control, peer review, and regression testing.
Strong investigation judgment, defensible documentation, communication, and cross-functional collaboration skills.
Nice to have:
Experience converting SOC runbooks or manual analysis into production workflows or internal security platforms.
CrowdStrike resident, responder, partner implementation, or customer-embedded Falcon experience; FalconPy or comparable API tooling.
Experience partnering with Product and Engineering on analyst-facing features, case lifecycle integration, acceptance testing, or iterative delivery.
Managed security services, multi-client or follow-the-sun SOC operations, and ITSM integrations such as ServiceNow or Jira.
Relevant CrowdStrike training or credentials, GIAC invest
УдалённоCluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Belgrade, Serbia; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of; Sofia, Bulgaria; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Budapest, Hungary; Miskolc, Hungary; Bryanston, South Africa; Cape Town, South Africa; Johannesburg, South Africa; Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus; Amman, Jordan; Alexandria, Egypt; Cairo, Egypt; Lebanon; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Sambir, Ukraine; Odesa, Ukraine; Berat, Albania; Batumi, Georgia; Cebu City, Philippines; Ljubljana, Slovenia; Manila, Philippines; Sarajevo, Bosnia and Herzegovina; Singapore; Skopje, North Macedonia; Banská Bystrica, Slovakia; Tbilisi, Georgia; Zagreb, Croatia; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Quezon City, Philippines; Taguig, Philippines; Ahmedabad, India; Pondicherry, India; Delhi, India; Fatorda, India; Hyderabad, India; Bangalore, India; Jakarta, Indonesia; Mumbai, India; Sahibzada Ajit Singh Nagar (Mohali), India; Kuala Lumpur, Malaysia; Bangkok, Thailand; Ho Chi Minh, Vietnam
The company is seeking a Business Development Manager to strengthen its partner network and commercial presence in the Russian-speaking market. — Identify and acquire new IBs, affiliates, and strategic partners within the assigned market.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Mission Management Team Lead
- Location: Espoo, Finland
- Department: Global Manufacturing Organization
- Reports to: Senior VP of Global Manufacturing Organization
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE is looking for a Mission Management Team Lead to lead the team that takes every satellite from build start to commercial acceptance in orbit.
Every ICEYE satellite has a named Mission Manager who owns its schedule, risks and status at tail-number level, working across assembly, integration and testing (AIT), Engineering, Reliability & Mission Assurance, Configuration Management, Launch Management and Satellite Operations. As Team Lead, you set the standard for how that work is done, grow the people who do it, and act as the escalation point when a satellite's schedule, risk or customer commitment is on the line.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Lead and grow the team
- Lead, mentor and develop a team of Mission Managers, setting clear priorities, roles and performance standards, and building a culture of ownership and continuous improvement.
- Plan team capacity and satellite assignments as build cadence grows; hire and onboard new Mission Managers through a structured ramp-up.
- Scale the team's proactive risk management as satellite cadence grows, through clear processes, good tooling and reliable data.
Own the Build-to-Launch process
- Own and evolve the Build-to-Launch process and its review framework: design, test and readiness checkpoints throughout the build, and decision gates for flight acceptance, launch readiness and commercial acceptance, applied consistently across products, sites and customers.
- Ensure every gate is held with complete inputs, and that residual risks are clearly presented for acceptance by the gate approver.
- Keep a clear, data-driven view of how every satellite is tracking, from review timeliness to total risk exposure, and share it with manufacturing leadership.
Nonconformance and mission risk
- Own the highest-priority issues, driving root cause analysis and corrective actions together with AIT Engineering and Reliability & Mission Assurance, and making sure lessons learned reach future builds.
- Own the per-satellite risk register and assess the mission risk of every disposition that leaves a deviation on a flight satellite (use as is, repair, limited use): impact on schedule, launch slot, customer commitments and operations in space.
- Act as the escalation path for mission critical risks that need a waiver decision.
LEOP and commissioning
- Make sure the team runs launch and early orbit phase preparation, execution and commissioning to one repeatable standard across missions and customers, and act as the escalation point for critical in-orbit events.
- Set the standard for commissioning plans and reporting, and ensure in-orbit anomalies and their risks are handed over cleanly to Satellite Operations.
New generations and strategic initiatives
- Plan how the team supports the introduction of new satellite generations and platforms into production across sites, aligning with engineering and manufacturing leads on readiness.
- Represent Mission Management in strategic initiatives across manufacturing, giving clear, decision-ready input to manufacturing leadership.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- A degree in Aerospace, Mechanical, Electrical or Electronics Engineering, or equivalent experience in a Systems, AIT/AIV or mission role.
- 7+ years of experience in the space or aerospace & defense industry, including hands-on involvement in spacecraft build, test, launch or in-orbit operations.
- Proven track record in team leadership or technical lead roles, including building, mentoring and developing a team.
- Strong understanding of the satellite lifecycle from AIT through launch, LEOP and commissioning.
- Experience with nonconformance management, root cause analysis and corrective and preventive actions, and with making risk-based decisions on flight hardware.
- Experience running formal technical reviews and gates (such as test readiness, flight acceptance or launch readiness reviews).
- Experience in project or program management of technical missions, including schedule and risk management.
- Experience working directly with customers at working and management level, including raising issues clearly and early.
- Excellent communication and stakeholder management skills across engineering, production, operations and leadership.
- Strong written and spoken English.
NICE TO HAVES:
- Experience with SAR or Earth Observation satellites, or with constellation-scale serial production.
- Experience running a process across multiple production sites, or scaling one to new sites.
- Hands-on experience in satellite operations, mission control or LEOP.
- Experience introducing new products or platforms into production.
- Comfort with Jira, Confluence or similar tools, and an interest in data-driven tooling and automating team workflows.
APPLICATION PROCESS
- Talent Acquisition interview
- Hiring Manager Interview
- Technical interview
- Panel interview on-site
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp's mission is to make the world more productive. As we build an all-in-one productivity platform that helps teams plan and do their best work, dependable sales incentives help our go-to-market teams stay focused on customers and growth. The Senior Sales Compensation Manager sits at the intersection of Finance, Sales, and Revenue Operations, making variable pay accurate, understandable, and dependable.
The Role
- Own the monthly commission calculation process for sales roles, translating approved plan rules and sales data into accurate payout results delivered on schedule.
- Reconcile source data and compensation-system records, investigate discrepancies, and document calculations and adjustments so payout results are clear and auditable.
- Own the investigation and resolution of complex commission exceptions, identify root causes, and partner across Finance, Sales, Revenue Operations, and Payroll to implement lasting improvements to processes and controls.
- Maintain accurate compensation plan and participant data in the compensation system, and flag missing or inconsistent inputs before they affect payouts.
- Respond to sales representatives' and leaders' questions with clear explanations of how plan rules were applied, and coordinate resolution of pay discrepancies.
- Partner with FP&A, Sales, Revenue Operations/Sales Operations, and Payroll to manage handoffs and keep recurring commission workflows reliable.
- Identify repeated errors or manual steps and recommend practical improvements to controls, documentation, and processes.
Qualifications
- Hands-on experience calculating, validating, or administering sales commissions or other variable-pay programs; experience owning a complete payout cycle is especially relevant.
- Experience using AI tools and building AI-powered workflows to streamline sales compensation calculations, reconciliations, and reporting, with the ability to validate outputs for accuracy and protect confidential compensation data.
- Strong Excel or spreadsheet skills, including working with detailed datasets, formulas, reconciliations, and error checks.
- Careful, methodical approach to validating inputs, tracing variances, documenting assumptions, and protecting confidential compensation information.
- Clear written and verbal communication skills, with the ability to explain calculations and policy details to sales and finance partners in plain language.
- Collaborative approach to working with Finance, Sales, Revenue Operations, and Payroll teams.
Desirable
- Experience with a sales compensation platform such as CaptivateIQ, Spiff, Xactly, or a similar system.
- Familiarity with Salesforce or another CRM, sales quota and attainment data, or quota adjustments.
- Experience supporting variable compensation in a B2B SaaS or technology business.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Serbia; Poland; Romania; Portugal; Spain; Bulgaria
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a
Sales Enablement Manager
to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:
Full-time 8.30 am - 5 pm, NY (EST zone).
Remote work.
B2B contract (sole proprietorship status or corporate entity).
Key responsibilities:
Analyze performance
Review calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achieved.
Identify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations Manager.
Develop the team
Run one-to-one and team call reviews, live call observation and product knowledge checks.
Build development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Coach team leads to apply shared quality criteria with their teams.
Track whether new skills are used in real deals and whether repeated mistakes decline.
Sales standards and materials
Audit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadership.
Maintain the team skills map, call scorecard, list of common mistakes and a library of examples and exercises.
AI in sales work
Build AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templates.
Requirements
5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team’s skills, not only supporting it.
Hands-on experience bringing AI into a sales team’s daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not required.
Experience with a complex physical product with a long sales cycle.
Strong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomes.
Experience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Experience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coach.
Experience creating scripts and sales guides that reps can adapt to the client.
Confident use of CRM deal history and funnel data.
Strong analytical skills: sets measurable improvement goals, compares results fairly and draws careful conclusions from data.
Experience driving change through team leads without direct authority; clear writing; strong team player.
Fluent English (C1/C2)
Nice to have
Building an enablement function from scratch.
Experience managing a team of sales representatives.
Building a sales knowledge base from scratch.
Benefits
Competitive base salary + performance-based bonuses.
Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way.
Direct influence on how the sales team sells, with results visible in everyday conversations and deal outcomes.
Hands-on work with AI in real sales processes, not pilots that stay on paper.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Location: Gladstone, Australia
About EnerMech:
We are a leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects & operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it’s not just about investing in our infrastructure, service offering and technology, but by also investing in our people.
The role:
EnerMech is seeking experienced
Mechanical Fitters
to join our team in Gladstone. This is a
Casual
position suited to a motivated tradesperson who takes pride in their workmanship and thrives in a dynamic, team-focused environment.
You will carry out and lead fitting, welding, assembly, and installation works both on project sites and within our workshop. This role requires a proactive approach to safety, quality, and communication while working closely with workshop and project managers, trades personnel, and QHSE representatives.
Carry out mechanical fitting, installation, maintenance, repair and overhaul activities across site and workshop environments.
Support shutdowns, planned maintenance, breakdowns and project works across industrial sites.
Inspect, service, align, assemble, remove, install and replace mechanical components and equipment.
Perform maintenance on fixed plant, rotating equipment, pumps, valves, conveyors, pipework and associated mechanical systems.
Carry out flange management, mechanical assembly, machining and fabrication activities as required.
Read and interpret drawings, work packs, procedures and other technical documentation.
Maintain tools and equipment in a safe and serviceable condition.
Supervise, support and mentor Trade Assistants and Apprentices where required.
Requirements
Preferred Skills & Experience
Certificate III in Mechanical Trade (essential)
White Card (essential)
Confined Space (essential)
Current and valid driver’s license (essential)
Working at Heights (preferred)
Experience in shutdowns or fixed plant maintenance advantageous.
Experience with pumps, valves, conveyors, pipework and mechanical components.
Current 3 site medical clearances for RTAY, QAL and BSL (preferred)
Location: Singapore
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
THE ROLE
You’ll lead Tempo’s go-to-market efforts across APAC—building the relationships, commercial pipeline, and regional team that bring stablecoin payments to enterprises across the region. This is a hands-on regional leadership role: you’ll originate and close business yourself while laying the groundwork for a growing APAC presence.
You’ll work directly with executives, clients, and regulators, bringing an established regional network and the judgment to navigate distinct markets. Based in Singapore or Hong Kong, you’ll shape where Tempo invests its time, turn customer needs into commercial opportunities, and help build the team to expand our reach.
RESPONSIBILITIES
- Build and execute Tempo’s APAC go-to-market strategy, prioritizing markets, customers, and partnerships with the strongest potential for adoption.
- Source, develop, and close enterprise and partner opportunities, owning the commercial process from first conversation through agreement.
- Build trusted relationships with senior executives, clients, and regulators across the region, representing Tempo with credibility and sound judgment.
- Activate and expand your regional network to generate a consistent pipeline of meaningful commercial opportunities.
- Adapt Tempo’s approach to the needs of individual APAC markets, including Singapore, Hong Kong, Korea, and Japan.
- Partner with product, engineering, Legal, and the global GTM team to assess customer needs, scope opportunities, and support successful launches.
- Help recruit and develop the APAC team, establishing clear priorities and effective coordination across regional commercial and solutions roles.
- Build practical systems for pipeline management, forecasting, and follow-through, keeping the global team informed of regional progress and market feedback.
QUALIFICATIONS
- A track record of originating and closing complex commercial deals in APAC, with personal ownership of pipeline and business outcomes.
- An established network of regional decision-makers and the ability to build trusted relationships with executives, clients, and regulators.
- Experience leading a regional business or commercial function, or exceptional evidence of operating independently with comparable scope and judgment.
- Deep familiarity with APAC markets and an understanding of how customer needs, business practices, and stakeholder relationships differ across countries.
- Strong commercial instincts combined with enough technical fluency to understand infrastructure products, assess use cases, and lead substantive customer conversations.
- Experience in payments, stablecoins, fintech, or crypto infrastructure is a plus.
- Ability to build a team while remaining hands-on in sourcing opportunities, managing relationships, and closing business.
- Clear communication, customer focus, persistence, and optimism, with the ability to operate effectively in a fast-moving environment without an established playbook.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
What you'll do
- Build and optimize scalable interviewing processes and AI-native workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience.
- Analyze data and develop dashboards to give real-time visibility into interviewer training, capacity, and calibration—enabling data-driven decisions across hiring teams.
- Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle.
- Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement.
- Lead enablement efforts for interviewers by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards.
What you'll bring
- 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments.
- Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure.
- Hands-on experience managing and customizing an ATS (experience with Ashby is a plus).
- A passion for process improvement and operational excellence—you thrive on turning complexity into clarity.
- Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders.
- Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities.
Even better...
- Familiarity with tools that leverage AI to support sourcing, scheduling, and recruiting workflows.
- Background in enablement or instructional design to support training and documentation efforts for recruiting teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Business Development Manager
to drive Sumsub’s growth in the iGaming industry across the EU and UK markets. You will report to the VP of Sales and work closely with the Global Head of iGaming to develop and execute our go-to-market strategy, identify new business opportunities, and win key accounts. Your goal is to expand Sumsub’s presence in the iGaming market, build relationships with leading operators, and drive revenue by helping businesses address their verification, compliance, and fraud prevention challenges.
What You Will Be Doing:
Develop and execute the go-to-market strategy for the iGaming vertical across the EU and UK, from market research and positioning to sales execution.
Identify, prospect, and acquire new customers, focusing on iGaming operators and other key players in the industry.
Own the full sales cycle for strategic accounts, from initial outreach and discovery to negotiations, closing, and handover.
Build and manage a strong sales pipeline, delivering against revenue targets and identifying opportunities for long-term growth.
Develop relationships with key decision-makers, including compliance, fraud, risk, operations, and technology leaders.
Work closely with Product, Marketing, Solutions Engineering, and other teams to shape our offering and go-to-market activities.
Act as an internal expert on the iGaming industry, sharing insights on market trends, regulatory developments, customer needs, and competitors.
Represent Sumsub at major iGaming conferences and industry events, building relationships, generating opportunities, and speaking on behalf of the company.
Contribute to sales enablement, marketing campaigns, and industry-specific content to strengthen Sumsub’s positioning in the market.
Maintain accurate pipeline data in the CRM and provide regular updates on sales performance and market opportunities.
About You:
5+ years of experience in B2B SaaS sales or business development, ideally within iGaming or Gaming.
Experience selling to iGaming operators and a strong understanding of the EU and UK iGaming markets.
Proven track record of closing complex B2B deals, managing strategic accounts, and consistently achieving revenue targets.
Strong understanding of the iGaming regulatory landscape, licensing requirements, and compliance standards, including KYC, AML, age verification, and responsible gambling.
Familiarity with compliance onboarding, fraud prevention, and identity verification solutions is a strong advantage.
Ability to develop and execute go-to-market strategies and identify new growth opportunities.
Experience working cross-functionally with Product, Marketing, and technical teams.
Strong analytical and market research skills, with a proactive and commercially driven approach.
Excellent communication, presentation, and negotiation skills.
Comfortable representing the company at industry events and willing to travel when needed (approximately two trips per quarter).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Peer interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Annapolis, MD
Position Objective:
This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of contact for patients, guests, visitors, and staff entering the main campus buildings. This position meets, greets, and assists all who enter the building in a manner that is consistent with the Luminis Health values of Respect, Inclusion, Service, and Excellence (R.I.S.E.).
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Meets, greets, and assists patients, family members, visitors and vendors in a manner that is consistent with the R.I.S.E. values.
Maintains a professional, welcoming, and orderly environment in the Customer Information area to ensure patient, visitor, and staff comfort.
Answers the phone in a manner that is consistent with the R.I.S.E. values, provides requested information and transfers calls as appropriate within the confidentiality standards.
Directs patients and visitors to appropriate hospital departments or services.
Protects Hospital from losses by ensuring integrity of demographic, financial, and protected health information.
Complies with federal, state, and local regulatory and LHAAMC contractual requirements as established by LHAAMC policies.
Provides patient transportation as appropriate.
Provides routine information relevant to the local area, restaurants, accommodations, community activities and other services as requested.
Uses the electronic medical record and other hospital resources to locate patient appointments and direct patients to point of service.
Supports the registration process at Hackerman-Patz House as needed.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Graduation from an accredited high school or possession of a high school equivalency certificate.
Two years of previous customer service experience, preferably worked in a healthcare environment.
Demonstrates effective communication skills both verbal and written.
Must demonstrate basic personal computer and typing abilities (35wpm).
Medical terminology knowledge recommended.
Required License/Certifications:
None
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands – Light
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$17.50
—
$23 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the San Francisco Bay Area or NYC is $328,500-$392,375. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Agent Security's mission is to safely increase how much of the world's work agents can do, starting inside Anthropic.
Claude now writes and ships code, runs experiments and acts on people's behalf, for hours at a time. How much more it can take on depends on how safely it can operate. If, in the worst case, an agent misbehaves, Anthropic and the public may bear the consequences. Our mandate is to mitigate this risk, and Anthropic’s mission depends on it.
The Partnerships team pairs security engineers with the teams at Anthropic that build Claude, build agents and rely on agents. Those teams are our partners. When a team wants its agents to do more, we threat model the plan with them and build the controls together. Most of this has no playbook, so we have often created new controls from first principles. The ones that work become part of our toolbox, spread to other teams, and in some cases ship in our products.
We're hiring an Engineering Manager to lead this team of security engineers. This is first and foremost a people leadership role. Few have secured agents at scale, especially at a frontier lab, so we don't expect you to have done it. We do expect you to have led security engineering teams, and we care most about how you lead people and reason about security.
This role operates at the frontier. Each model generation, and each new harness, brings new challenges. The number of teams building on agents keeps growing, and partner teams won't always agree with your calls. In return, you will have the chance to directly contribute to making transformative AI go well, which is the heart of our mission.
Key responsibilities
Hire, mentor and grow senior and staff security engineers, and raise the bar as the team scales
Set the team's investment strategy, deciding which teams get embedded engineers, and for how long, as demand outgrows the team
Support the team through high-stakes safety and security calls made under uncertainty and on tight timelines
Balance long-term investment in shared controls against partner teams’ immediate asks
Deliver large security migrations across all of Anthropic
Work through difficult tradeoffs with partner teams in ways that build trust and understanding
Representative Projects
In the past, the team has:
Invented a new kind of classifier-based control for agents partnering with an internal team to develop and roll it out
Co-built a sandbox with a product team, choosing what to enforce first so that adoption stuck
Defined the security standards for running agents across the company and partnered with many different teams on how to hit these standards
Minimum qualifications
Excellent people management skills. You've hired, developed and managed senior and staff engineers, grown engineers into staff or lead roles, and kept a team delivering through changing priorities.
Deep security management experience. You've managed security engineering teams and answered to executives for risk and tradeoffs.
Strong written and oral communication skills. You've explained hard tradeoffs to executives and to engineers in plain words.
Resilience, emotional awareness, low ego and high empathy
Experience leading large migrations and highly cross-functional work
A willingness to dive into the details to tie-break complex trade-offs without any clear answer, and the ability to stand by these decisions
Preferred qualifications
Experience embedding security engineers with product, infrastructure or research teams, or running a security partnerships team
Agent security or AI/ML security experience
Familiarity with AI safety concepts and research
Leading in hypergrowth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Los Angeles, California
Workplace: OnSite
ABOUT US
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
________________________________________________________
THE ROLE
We are looking for an exceptional Chief of Staff to work directly with the CEO and turn business priorities into results. You'll take ownership of critical projects, drive execution across functions and countries, and build the structure needed to keep a rapidly growing organization moving.
You should be equally comfortable evaluating a business opportunity, resolving an operational problem, challenging a missed commitment, or personally completing the work needed to move a project forward. This role requires sound judgment, commercial awareness, attention to detail, and persistent follow-through. You will earn trust by understanding the business, making good decisions, and delivering consistently.
WHAT YOU WILL DO:
Drive the CEO’s priorities
- Translate priorities into clear plans with accountable owners, deadlines, budgets, and measurable outcomes.
- Independently lead selected projects from initial assessment through implementation.
- Anticipate problems, resolve dependencies, and bring decisions forward before they become bottlenecks.
- Maintain a clear view of the commitments that require the CEO’s attention.
Lead execution across teams
- Coordinate initiatives across sales, marketing, product, operations, finance, people, and after-sales.
- Work closely with U.S., European, and China-based teams to align requirements, decisions, and delivery timelines.
- Resolve gaps between departments and clarify ownership where responsibilities overlap.
- Work alongside regional leaders to deliver shared priorities.
Build operating discipline
- Establish practical processes for goal setting, business reviews, project tracking, and follow-up.
- Prepare focused leadership meetings, document decisions, and ensure agreed actions are completed.
- Track business performance and investigate missed targets, recurring issues, and execution gaps.
- Help leaders maintain high standards of preparation, responsiveness, and accountability.
Deliver special projects
- Lead initiatives such as market entry, product launches, dealer programs, organizational improvements, and business systems implementation.
- Represent the CEO in designated internal and external discussions within clearly delegated authority.
- Handle sensitive business and personnel information with discretion.
WHAT WE ARE LOOKING FOR:
- 10 years or more of experience in business operations, program leadership, or a Chief of Staff position with substantial implementation responsibility.
- Experience in consumer products, hardware, mobility, or another demanding operational business would be valuable. Bicycle industry experience is not required
- A strong record of completing and delivering complex projects and measurable business results in a fast-growing company.
- Strong analytical skills and a practical understanding of revenue, margins, costs, inventory, and business performance.
- The ability to influence senior colleagues, challenge constructively, and secure commitments across teams with strong and clear written and verbal communication.
- Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture.
- Strong academic background, with a record of high achievement and demonstrated analytical and problem-solving ability.
- Mandarin proficiency.
HOW YOU WORK
- You take ownership. You identify what needs to happen and carry it through.
- You move quickly. You make progress with incomplete information and adjust as facts change.
- You hold a high bar. You address missed commitments and performance gaps directly and professionally.
- You get into the details. You verify facts, understand root causes, and produce work yourself.
- You exercise independent judgment. You offer a clear point of view and know when to escalate.
- You build trust. You are discreet, reliable, and effective across different personalities and cultures.
SUCCESS METRICS
Within the first six months, you will have:
- Taken full ownership of several important initiatives and delivered agreed milestones.
- Established a reliable process for tracking leadership priorities, decisions, and commitments.
- Improved coordination across our international teams.
- Identified and resolved recurring operational bottlenecks.
- Reduced the amount of time the CEO spends chasing updates and coordinating execution.
- Built credibility as someone who can be trusted with difficult, ambiguous work and deliver results.
________________________________________________________
OUR COMPENSATION AND BENEFITS
- Generous salary and medical/dental/vision benefits
- Demo bike fleet and comprehensive travel allowances
- Office in sunny Santa Monica
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Intellias
Meet your recruiter
Daniela Riabova
daniela.riabova@intellias.com
https://www.linkedin.com...
Vacancy details
Product Management
Product Manager
Senior
Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States
Remote
APPLY NOW
REFER A FRIEND
Client is a flexible benefits platform that enables companies to design personalized and inclusive employee benefits programs while reducing administrative complexity and operational overhead for HR teams. The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience.
Trusted by leading global organizations such as Stripe, Zoom, Lululemon, and Affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores.
What project we have for you
The project focused on enhancing and scaling Client’s benefits management ecosystem, which allows organizations to configure and manage various employee benefit programs through a unified platform. The product suite includes solutions such as Lifestyle Spending Accounts (LSA), Health Spending Accounts (HSA), Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), and additional customizable benefit offerings.
Employees can utilize their benefit funds through multiple channels:
purchasing discounted products and services via the internal marketplace (“The Store”),
using a dedicated Visa payment card,
or submitting reimbursement claims supported by the platform’s member support operations.
From a business analysis perspective, the project involved analyzing business processes, improving platform workflows, supporting integrations between benefits products and payment/reimbursement systems, clarifying stakeholder requirements, and contributing to the optimization of user and HR administration experiences across the platform.
What you will do
Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs. Identify customer needs, pain points, and product opportunities.
Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints.Analyze the business context and client’s current state. Define business needs.
Identify gaps between the current product experience and the target state, and define product initiatives required to close those gaps.
Define and track product KPIs and success metrics for key Pre-Tax journeys.
Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions.
Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings.
Define and manage solution scope, detect, and track changes. Manage requirements-related conflicts and issues up to resolution. Document requirements in accordance with predefined standards and project specific.
Specify a list of systems, actors, and organizational departments affected by the solution scope, and define assumptions and constraints. Plan communication with stakeholders.
Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences.
Communicate product priorities, decisions, roadmap updates, and trade-offs clearly to both technical and non-technical stakeholders.
Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities.
What you need for this
Required skills:
IT industry experience: 7 years or more, including collaboration with clients abroad.
Experience in business analysis or product management: 5 years or more.
Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products – 3+ years
Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows.
Strong understanding of the software development lifecycle and Agile product delivery.
Knowledge of business analysis activities and techniques, requirements lifecycle.
Knowledge of requirements management tools (at least JIRA & Confluence).
Strong English verbal and written communication skills.
Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions.
Ability to define product success metrics and evaluate the impact of released functionality.
Skills to represent information in graphical form.
Systems thinking and ability to understand complex interconnected product and operational flows.
Will be a plus:
Knowledge of prototyping tools.
Knowledge of product management best practices.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Business_Analytics
Pre-Tax
ProductManagement
ГибридleadEspoo
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоRemote: New York City; Candidates must be based in the Greater NYC area to be considered for this role
География найма не уточнена
Chicago, Illinois
NYC, Remote; San Francisco, California
New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
ОфисLos Angeles, California; Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture