Location: New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a Sales Manager to build and lead a team of Enterprise Account Executives. Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, and healthcare. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost.
You'll recruit and develop reps, run deals alongside them while the team ramps, and contribute to the playbook for how Baseten wins enterprise. It's a high-influence seat, close to our founders and GTM leadership.
RESPONSIBILITIES
- Recruit, hire, and ramp a team of Enterprise sellers
- Coach reps through long, multi-stakeholder cycles: multithreading across buying committees, navigating security and procurement, and closing seven- and eight-figure deals
- Raise the bar on consultative selling. Your reps should be advising customers on AI strategy, not just running a product evaluation
- Partner on shaping and executing go-to-market strategy for your territory, including which verticals to attack first
- Operate as a player-coach, carrying deals yourself while the team builds
- Stay deep enough on the product to guide reps through technical evaluations, POCs, and architecture reviews alongside our forward-deployed engineers
- Work with Marketing, Product, Engineering, and Legal to turn enterprise requirements into roadmap and GTM input
- Build a culture of accountability, learning, and collaboration
REQUIREMENTS
- 8+ years of closing experience, with 2+ years managing high-performing teams
- Proven success in Enterprise sales, closing complex, multi-stakeholder deals inside large organizations
- Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, public sector)
- A track record of recruiting strong sellers, ideally on a new or early-stage team
- Strong technical acumen, ideally in AI infrastructure, cloud infrastructure, or developer platforms. You're comfortable in the weeds
- Willingness to sell as well as manage while the team is small
- Based in New York and able to be in office at least 3 days per week (Tuesday to Thursday)
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Задачи:
— Аудит, выстраивание и автоматизация бизнес-процессов.
— Координация работы отделов и управление операционным ритмом компании.
— Контроль KPI, подготовка дашбордов и регулярной отчётности для руководства.
— Управление эскалациями и решение операционных проблем.
— Развитие клиентского сервиса: SLA, стандарты и метрики качества.
— Контроль экономики направлений и инициатив: маржинальность, издержки и финансовый результат.
— Внедрение и развитие CRM/ERP, систем учёта и внутренней документации.
— Управление руководителями направлений: постановка целей, контроль исполнения, участие в найме и оценке.
— Операционное сопровождение партнёрской сети и платёжных каналов.
— Координация запуска новых продуктов, локаций и юридических лиц.
— Взаимодействие с командами Finance, Legal и Compliance.
Требования:
— Опыт операционного управления в high-risk финансовых сервисах: crypto, OTC, обменные сервисы, платёжные платформы, P2P или crypto-processing.
— Опыт управления командой от 8–10 человек, включая руководителей направлений.
— Готовность лично погружаться в процессы, а не только контролировать отчётность.
— Понимание экономики сделок, маржинальности, издержек и движения денежных средств.
— Умение аргументированно проводить сложные и непопулярные управленческие решения.
— Свободный русский язык и английский на уровне B2+.
— Использование AI-инструментов в ежедневной работе.
— Локация: за пределами РФ.
Будет плюсом:
— Опыт построения систем учёта или клиентского сервиса с нуля.
— Опыт управления распределёнными командами в разных часовых поясах.
— Опыт автоматизации процессов, внедрения CRM/ERP и интеграций.
Условия:
— Полностью удалённая работа, full-time.
— Часовой пояс CET ±3.
— Зарплата: $2 500–3 500 в месяц в зависимости от опыта.
— Перспектива роста до COO с увеличением дохода.
— Бонусы за результаты первых 6 месяцев.
— После перехода на позицию COO — переменная часть, привязанная к финансовому эффекту инициатив.
— Прямое взаимодействие с CEO и владельцем компании.
— Оплачиваемое тестовое задание.
Задачи:
— Руководство и владение стратегией качества для Volume Tier, включая устранение разрозненности, согласование с заинтересованными сторонами, определение операционной модели и достижение измеримых результатов.
— Консолидация разрозненных QA-фреймворков в единую операционную модель.
— Представление качества Volume Tier на различных управленческих встречах и форумах.
— Контроль выполнения QA-оценок на всех партнерских площадках Volume Tier по всему миру.
— Проведение анализа коренных причин системных сбоев и формулирование рекомендаций по продукту, процессам и политике.
— Формализация процесса "Audit the Auditor" с определением выборки, порогов согласования и процессов исправления.
— Обеспечение документирования коучинговых действий по каждой оценке и создание механизмов отслеживания эффективности коучинга.
— Автоматизация отчетности KPI по всем площадкам, уровням и языкам.
— Унификация анализа NPS detractor по GE и ROW.
— Создание партнерской QA-таблицы показателей с четкой ответственностью.
— Внедрение AutoQA (через Observe.AI) и управление процессами с AI-поддержкой.
— Руководство глобальной распределенной командой Partner Quality Leads и Quality Insights Analysts.
— Формирование культуры единой команды качества, обмен лучшими практиками и обучение.
Требования:
— 12+ лет опыта в Customer/Community Support, Quality Assurance или Contact Center Operations с ответственностью за крупномасштабные многоязычные QA-программы.
— 5+ лет управления глобальными распределенными QA-командами в 24/7 среде.
— Высшее образование или эквивалент, предпочтительно MBA или магистратура.
— Опыт работы с QA-инструментами, включая дизайн форм, управление калибровкой и внедрение AutoQA.
— Глубокие знания методологий качества (COPC, AQS, Six Sigma, Lean) и опыт их применения.
— Опыт трансформации качества, консолидации программ и улучшения NPS/CSAT.
— Опыт внедрения AI/ML инструментов для QA.
— Сильные навыки влияния на старших руководителей и ведения единой стратегии качества.
— Опыт управления партнерами и вендорами, включая калибровку и планы улучшения.
— Приветствуется сертификация COPC, Six Sigma Green/Black Belt, опыт с Observe.AI, опыт управления программами и изменениями в технологической среде, опыт работы с BPO/вендорскими моделями.
Условия:
— Полная занятость.
— Удаленная работа с возможными редкими визитами в офис Airbnb в Канаде.
— Местоположение: Канада, с возможностью работы из провинций Онтарио, Британская Колумбия, Квебек, Альберта и Саскачеван.
— Годовой оклад от 160,000 до 200,000 CAD.
— Возможность бонусов, акций, социальных пакетов и кредитов на путешествия сотрудников.
Контакт для отклика отсутствует.
Применение:
Ссылка для отклика: https://weworkremotely.com/remote-jobs/airbnb-senior-manager-quality-volume-tiers
Задачи:
— Руководство операциями на площадке
— Управление техническим персоналом
— Управление жизненным циклом аппаратного обеспечения
— Реагирование на инциденты
Требования и навыки:
— Опыт работы с серверным оборудованием
— Навыки установки и настройки (rack-and-stack)
— Управление производительностью
— Соблюдение мер безопасности
— Опыт работы с жидкостным охлаждением
— Навыки устранения неполадок
— Опыт работы с GPU и оборудованием NVIDIA
— Управление возвратом оборудования (RMA)
— Навыки рекрутинга
— Операционное управление
— Опыт развертывания оборудования
— Опыт работы с дата-центрами
— Управление инвентаризацией
— Реагирование на инциденты
— Работа с руководствами (runbook)
— Кабельные работы
— Опыт работы с оптоволоконными технологиями
• Вести roadmap и бэклог по четырем продуктам, расставлять приоритеты и принимать продуктовые решения на стыке EdTech и AI. • Изучать рынок, конкурентов и сценарии внедрения AI в EdTech, приносить в проекты новые гипотезы и продуктовые идеи.
you will be the driving force behind the development and management of project plans for CRM integration projects within HubSpot. From start to finish, you will be involved in every aspect of the project, including discovery, implementation, UAT, change management, and integrations.
Задачи:
— Быть активным участником инженерных проектов, помогать в их выполнении и предвидеть проблемы с поставками.
— Определять долгосрочные позиции, критические материалы и сложные детали как можно раньше и обеспечивать их наличие до того, как они станут узкими местами для тестирования и сборки.
— Действовать при угрозах графику прототипа, связанных с мощностями обработки, доступностью материалов, очередями на специальные процессы или поздними изменениями в дизайне.
— Быть ключевым связующим звеном между инженерией и производством, сообщать о рисках цепочки поставок и критических деталях для успешной передачи в производство.
— Поддерживать успех каждой итерации инженерного прототипа и готовить производство к запуску и массовому производству.
— Обеспечивать поддержку быстро меняющихся инженерных команд, работающих над несколькими аппаратными проектами.
— Переводить концепции, изменяющиеся спецификации и изменения в дизайне в конкретные шаги по закупкам с минимальными задержками.
— Предоставлять инженерам актуальную информацию о доступности материалов, компонентов и вариантах быстрого производства.
— Выявлять проблемы с поставками до того, как они станут блокирующими, и предлагать обходные пути.
Требования:
— Проактивность и ориентация на решение проблем.
— Глубокое понимание процессов механического производства, материалов и прототипирования аппаратного обеспечения.
— Умение работать в условиях неопределенности и предвидеть проблемы.
Условия:
— Постоянная работа в офисе в Эспоо, Финляндия.
— Работа в глобальной команде ICEYE, лидера в области спутниковой разведки.
— Подчинение менеджеру цепочки поставок R&D.
— Требуется прохождение проверки безопасности (включая SUPO, если необходимо).
Задачи:
— Быть активным участником инженерных проектов, помогая их выполнять и опережая проблемы с поставками.
— Определять долгосрочные позиции и критические компоненты как можно раньше и обеспечивать их наличие до того, как они станут узкими местами для тестирования и сборки.
— Действовать при угрозах срыва графика прототипа из-за сроков поставки, распределения или поздних изменений в дизайне.
— Быть ключевым связующим звеном между инженерией и производством, сообщая о рисках цепочки поставок и критических компонентах.
— Поддерживать успех каждой итерации инженерного прототипа и готовить производство к запуску и массовому производству.
— Обслуживать быстро развивающиеся команды инженеров электроники, работающих над несколькими аппаратными проектами.
— Переводить концепции, изменяющиеся спецификации и изменения в дизайне в конкретные шаги по закупкам с минимальной задержкой.
— Консультировать инженеров по выбору компонентов с точки зрения доступности, альтернатив, устаревания, стоимости и сроков поставки.
— Выявлять проблемы с поставками до того, как они станут блокирующими, и предлагать обходные пути.
Требования:
— Проактивность и ориентация на решение проблем.
— Глубокое понимание электроники, производства печатных плат и прототипирования аппаратного обеспечения.
— Умение работать в условиях неопределённости и предвидеть проблемы.
Условия:
— Постоянная работа.
— Офис в Эспоо, Финляндия.
— Работа в отделе глобальной цепочки поставок.
— Подчинение менеджеру инженерных операций.
— Требуется прохождение проверки безопасности (включая SUPO, если необходимо).
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US:
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE:
Notion is looking for a Sales Development Manager in New York, NY or San Francisco, CA that will recruit, develop, & lead a highly driven and hardworking team of Sales Development Representatives (Inbound) & Business Development Representatives (Outbound). We are looking for someone who is passionate about building a winning team and coaching & elevating the craft of new sellers at Notion. The Sales Development team is the first interaction with prospective Notion customers and is key to the success of our Sales organization!
At Notion the Sales Development team is responsible for driving new business opportunities and expanding market share through qualified pipeline, as well as driving the business forward by developing the next generation of top closers. As the Sales Development Lead you will be responsible for delivering both revenue and talent for our business. You will focus on the Recruitment, Enablement and Execution of your team to assure the continued successful trajectory of this strategically important department.
Our ideal candidate for this role has proven experience in managing, building and encouraging a team to achieve daily, weekly and monthly/quarterly targets in addition to delivering feedback to marketing and sales operations about lead quality and process improvements.
WHAT YOU'LL ACHIEVE:
1. As an AMER Sales Development Manager, you will work directly with Sales Managers, cross functionally with Marketing Leadership, & Revenue Operations Leadership in creating and developing Notion’s Sales Development strategy, process and playbooks
2. Partnering with regional leaders across Sales Strategy, Marketing, and Sales teams to plan territory mapping and pipeline development programs
3. Build winning teams through Attracting, Hiring, and Developing the world’s best xDRs
4. Enable your team to relentlessly prospect, identify and qualify sales pipeline through your coaching and mentoring on topics including courageous qualification, prospecting techniques, phone skills, and strategic engagement with Account Executives
5. Collaborate with Marketing and Sales teams to ensure we capitalize on the massive market opportunity ahead of us
6. Help build the foundations of Sales at Notion: As an early member of our sales org, you'll be instrumental in helping define our sales assisted motions.
7. Join a fantastic team at a magical time: We've hit profitability and over 100 million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
8. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with the product to inform what we do next.
9. Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.
SKILLS YOU'LL NEED TO BRING:
- Experience including either
- 1-2 years managing a high-performing Sales Development team
- 1-2 years Account Executive experience (and strong performance) at a SaaS company; after having successfully made the leap from Sales Development to Account Executive
- Strong track record of achieving sales targets across team and individual goals
- Skilled in managing and coaching early-career salespeople
- You have strong, recognized leadership skills with a focus on empowerment, positive mindsets, collaboration, and the ability to inspire a team of direct reports
- You are comfortable with the ambiguity and pace of iteration of a high growth startup
- You have a growth mindset and thrive in the building stage of an early stage team
- You view setbacks as learning opportunities, not failures
- You have a high EQ and exceptional interpersonal skills, the ability to manage influence through persuasion, negotiation, and consensus-building
- You have an analytical mindset and enjoy problem-solving as part of a regional leadership team
- You have strong empathy for customers and a passion for revenue and growth
- You have a good understanding of value selling
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES:
- You've built new business sales playbooks or processes
- You've been a first or early hire at a fast-growing start-up before
- Experience leading and improving Sales Development critical metrics
- Experience running successful weekly and monthly team meetings
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York City, the estimated range for total on-target earnings (including base salary and on target incentive pay) for this role is $195,000 - $205,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
What You’ll Do
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
What You’ll Need
- Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is an American company with more than 125 years of history, specializing in products and services that celebrate important milestones and achievements. The company partners with thousands of K–12 schools, colleges, universities, sports teams, and organizations across the United States, providing products such as yearbooks, graduation regalia, class jewelry, and championship rings. Its mission focuses on fostering belonging, achievement, and pride through meaningful experiences and lasting traditions.
What You’ll Do
Lead multiple concurrent IT projects and programs from planning through delivery, managing milestones, scope, timelines, risks, issues, dependencies, and deliverables.
Maintain project plans, track commitments, and provide clear status reports, executive updates, and leadership presentations.
Partner with business and IT stakeholders to clarify objectives, validate requirements, align dependencies, and resolve delivery risks.
Serve as Scrum Master for a software development team, facilitating Agile ceremonies and promoting consistency, transparency, and continuous improvement.
Support sprint planning, backlog refinement, sprint goals, team capacity management, and delivery tracking.
Facilitate team discussions, decision-making, and conflict resolution to keep initiatives moving forward.
Coordinate delivery across e-commerce, integration, backend, and enterprise service teams, working with vendors, offshore resources, internal stakeholders, and plant operations.
Apply systems analysis and established PMO practices to identify gaps, challenge assumptions, and proactively escalate risks, blockers, and cross-team dependencies.
Balance hands-on execution and tactical follow-up with broader program-level oversight.
Use Jira, Confluence, and Microsoft 365 tools to support planning, collaboration, documentation, and reporting.
What You Bring
Experience in IT project management and/or Scrum Master roles, including software development delivery.
Experience serving as a Scrum Master for software development teams.
Extensive experience working in Agile environments, with the ability to apply Agile, Waterfall, or hybrid delivery methodologies according to project needs.
Proven experience managing multiple concurrent projects with cross-functional impact.
Experience coordinating delivery across e-commerce, integrations, backend services, and enterprise systems.
Demonstrated ability to align business stakeholders and technical teams to achieve quality outcomes and on-time delivery.
Experience working with vendors, geographically distributed teams, and offshore resources.
Comprehensive project planning, organization, time management, and stakeholder management skills.
Excellent communication and facilitation skills, including the ability to lead discussions with engineering teams and business leaders.
Hands-on experience with Jira, Confluence, and Microsoft Office / Microsoft 365.
Demonstrated ownership, accountability, follow-through, and problem-solving skills in fast-paced environments.
Nice to have
Solid systems analyst background, including requirements analysis, dependency mapping, data flows, and process gap identification.
Experience with retail or e-commerce platforms.
Experience working with Salesforce CRM.
Experience leading delivery across both product/platform initiatives and enterprise integrations.
Ability to balance detailed execution and operational follow-up with broader program oversight.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
• Отличная академическая успеваемость, желательно в технической области (инженерия, computer science, физика). • Технический опыт работы — стажировки или первая работа на полной ставке.
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Location: European Union
Workplace: Remote
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to take full ownership of paid social acquisition for one of our products. Meta, Snapchat and TikTok are key channels for our product, alongside other paid social networks. This is a senior, hands-on media buying role with end-to-end ownership. You will own the whole paid social acquisition process: strategy, account structure, bidding, budget allocation, creative testing, measurement, scaling and account health. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has scaled paid social at volume, who knows how to grow in a policy-sensitive niche, and who can operate independently on large budgets.
You will manage performance against real revenue data (CPA, ROAS, payback, LTV and cohorts), not surface-level platform metrics. We also work AI-first, and we expect you to use Claude and automation to move faster.
KEY RESPONSIBILITIES
- Own the process end-to-end: take full ownership of paid social acquisition across TikTok, Meta, Snapchat and other paid social networks: planning, launch, optimization, scaling, reporting and documentation.
- Lead on TikTok: own and scale TikTok as the primary acquisition channel, including account structure, campaign types (including Smart+ / automated formats and Spark Ads), bidding, optimization events and creative strategy.
- Scale spend profitably while holding payback, ROAS and CPA targets based on real revenue and customer-value data.
- Build and optimize account structure, conversion events, value-based bidding and budget allocation across paid social networks.
- Decide budget allocation across TikTok, Meta, Snapchat and other paid social networks, and find new scaling levers: audiences, formats, placements, campaign types and additional networks.
- Run a structured, high-velocity creative testing process with the creative team on all networks, with clear hypotheses and kill/scale rules.
- Manage signal quality: conversion events, event value, purchase optimization and attribution.
- Operate in a policy-sensitive niche: run acquisition within each platform's rules. Keep ads compliant, handle disapprovals, appeals and restrictions, and build prevention-first processes so issues are caught before launch.
- Protect account health: manage ad account structure, backups and recovery plans.
- Work with platform reps on betas, new campaign types and escalations.
- Diagnose drops and spikes quickly and act on them.
- Document tests, learnings and playbooks, and use Claude and automation to speed up builds, QA, reporting and optimization.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 5+ years of hands-on paid social / user acquisition experience.
- Large-scale experience running paid social acquisition.
- Proven experience working in policy-sensitive niches and keeping accounts healthy while scaling.
- Strong hands-on TikTok, Meta and Snapchat Ads experience, scaling them profitably.
- Working experience across other paid social channels is a plus.
- Direct ownership of large budgets, ideally $1M+/month hands-on.
- Strong understanding of subscription / app economics: LTV, ROAS, payback windows, cohorts, high-value-user dynamics and value-based optimization.
- Deep policy and account health experience: disapprovals, appeals, restrictions, ad account bans and how to recover from and prevent them.
- Strong creative testing discipline and measurement rigor.
- Ownership mentality: you run channels end-to-end with minimal supervision and take responsibility for outcomes.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (45 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.
We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.
What you'll be working on Own product positioning and messaging Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases. Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives.
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