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Location: Remote (Philippines); Remote (APAC); Remote (Romania); Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE The Collections team under Billing is responsible for collecting payments from workplaces (e.g., healthcare facilities). The Billing Representative (BR) is responsible for ensuring that the assigned workplaces pay their invoices quickly and on time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The BR will reach out to the workplaces through phone and email to follow up on payments, get a commitment of payment ("promise to pay"), and ensure that the workplaces honor these commitments. The BR will work with the workplaces and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role will require cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to achieve the desired goals. RESPONSIBILITIES - Monitor accounts to identify outstanding debts. - Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues. - Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.). - Identify the root cause of non-payment and resolve billing concerns. - Report on collections updates and accounts receivable status. - Identify critical accounts and devise SMART action plans to address issues. REQUIREMENTS AND SKILLS General - Professional and clear communication (verbal and written). - High attention to detail. - Receptive to feedback (highly coachable). - Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone software like Amazon Connect. Technical - Comfortable with math and data (e.g., calculating payment plan instalments). - Ability to build relationships with customers. - Strong judgment in customer-facing decisions and live interactions. - Negotiating skills. QUALIFICATIONS - Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. - No specific degree required—we care about what you can do, not just what’s on your résumé. WHY JOIN CLIPBOARD? - 100% Remote. Work from anywhere in the world. - Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our workplace customers. SYSTEM REQUIREMENTS To succeed in this role, you must have: - A reliable laptop/desktop (no Chromebooks or Linux OS). - Minimum 20 Mbps wired internet connection. - Wired headset for clear communication. - A quiet, distraction-free workspace. - Stable power and internet connectivity. HIRING PROCESS 1. Application form: This includes basic billing rep skill-based questions. Some questions result in automatic rejection, so please approach these with diligence as they assess your ability to handle real problems and client situations. 2. Case Study: Collections scenarios (identifying at-risk accounts, action plans, email writing) 3. Interview 1: Collections simulation 4. Interview 2: Collections simulation 5. Offer You will receive an email with the next steps in the process within 2 days of your application. Please check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote, Bay Area, CA ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. More than 10 million developers build on it, from solo founders shipping over a weekend to teams and builders via Vercel, Lovable and Stripe, and every one of them reaches Supabase through a surface: an API, an auth flow, an SDK, or a Partner's product with Supabase integrated. The current and next wave of software leans on those surfaces harder than any before it. Agents now act on behalf of developers and end users, authentication has to work machine-to-machine as seamlessly as it once worked human-to-human, and independent platforms increasingly need to authenticate, delegate, and coordinate with each other without a person in the loop. For a platform built on Postgres with Auth, Compute, Storage and generated Data APIs at its core, the surfaces where Supabase meets Partners and their systems are some of the most important avenues that we own - this role owns these surfaces. This role owns a focused portfolio of those Partners. Not the platform as a whole, but a small number of strategic Partners whose integrations you are accountable for making excellent. Success here is a product measure, not a commercial one: the integration is high quality, the developers who use it are well served, and it keeps improving. That means living close to those developers, obsessing over where the integration fails them, and turning what you learn into the roadmap. It is a product and engineering job first, because the best integrations are won in architecture reviews and pull requests, not in meetings. WHAT YOU'LL BE RESPONSIBLE FOR - Owning the success of a focused portfolio of strategic Partners, a small number of them rather than the platform as a whole. You are accountable for the outcome of each partnership: a high-quality integration that the developers who use it reach for, and that keeps getting better. - Living close to the developers who use these integrations. Talking to them constantly, finding where each integration breaks down in real use, and building the roadmap from that signal rather than from a Partner's wishlist. - Deciding the right integration model for each Partner: what Supabase owns, what the Partner owns, what you build jointly, and what stays open and Partner-agnostic, reading whether the two roadmaps run together or diverge and choosing accordingly. - Working hands-on with each Partner's product and engineering counterparts to ship. Holding your own in an architecture review and a code-level design discussion, and turning strategy into shipped, high-quality integrations rather than long conversations. - Setting the quality bar for what a great integration looks like, and building the mechanisms (documentation, tooling, guardrails, versioning) that hold every Partner to it as adoption scales. - Defining what success looks like for each integration and measure it honestly: adoption by the developers who use it, integration quality, and reliability in real use. Using those signals to decide how deep to go with each Partner and where to push the integration next. YOU MIGHT BE A GOOD FIT IF YOU: - Have 7+ years of product management on developer tools, or are an ex-founder with strong product instincts, and are technical enough to read an architecture doc, follow a design discussion, and ask the right questions. - Are based in the San Francisco Bay Area. While we hire globally for almost all roles, this role requires being located near SF (please note we don't sponsor work visa or relocations, you already need to be based in the Bay Area). - Have shipped integration or platform surfaces that other companies' systems build against, owning APIs, auth or identity flows, or developer-facing platform surfaces end to end, and can reason at the product level about how two independent systems should authenticate and exchange data: where to be open, where to be strict, and where trust lies in these integrations. Familiarity with more recent primitives like workers/agent sandboxes and developer-tooling products, or with machine-to-machine authentication, is a bonus. - Are biased toward speed, and would rather ship something imperfect (but secure) while learning than spend another month polishing a spec. - Build with what you own, using the surfaces on your roadmap the way a Partner would: standing up an auth flow, calling the Data API, deploying a database, wiring Supabase into another product. You form opinions through first-hand use. - Comfortable using AI tools to compress the slower parts of the role, like research, drafting, and synthesising feedback, so you spend more time on judgment calls. - Work async by default. Supabase is fully remote, so you make decisions in writing and move work forward without meetings. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: North Macedonia; Bosnia and Herzegovina; Czechia; Croatia; Moldova; Bulgaria; Montenegro Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX,  Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Ukraine; Spain; Slovakia; Serbia; Yerevan; Slovenia; Poland Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX,  Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner , working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Worldwide Workplace: hybrid POSITION SUMMARY Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with  protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. Must be able to work and excel in a team environment and individually. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed. The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians. Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.   Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations. People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed. Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items. Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems, VR and Arcade, rigging and automation and Broadcasting. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audio­visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning. Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables. Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment. The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement. Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. 31/12/2026

Location: Remote, San Francisco, CA Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for a Developer Relations Engineer based in San Francisco to join our team and to help more developers discover, learn, and build with Supabase. You’ll create high-impact content, build real-world projects, and represent Supabase across communities and events. If you’re equally energized by writing code and teaching others, this is the role for you. WHY THIS ROLE MATTERS Supabase is growing fast with 350,000+ developers, 1,000+ OSS contributors, and a thriving open source ecosystem. Our users are builders, startup founders, weekend hackers, and engineers scaling to millions of users. DevRel is how we meet them where they are: through content, community, and code. We’re building a community of communities that brings together developers from many backgrounds, including first-time open source contributors. As a DevRel Engineer, you’ll be a bridge between Supabase and the broader developer ecosystem, helping people get started, go deep, and feel connected. WHAT YOU'LL DO - Make content Publish compelling technical content, especially video, to help developers learn Supabase quickly - Build demos and tutorials Ship real-world apps using Supabase and tools like Next.js, React, and Stripe. Write guides that others can follow and remix - Represent Supabase Speak at meetups, livestream builds, and engage with the developer ecosystem. You’ll be a visible and trusted voice of the platform - Support and grow the community Celebrate contributors, answer questions, highlight cool projects, and bring developer feedback to the team - Collaborate across the company Work with engineering, product, and growth to amplify launches, prioritize content, and reduce friction for new users YOU MIGHT BE A FIT IF: - You’ve built full-stack apps and enjoy sharing your knowledge - You create content that makes people want to open their code editor - You’re equally comfortable writing a video script and TypeScript - You’re energized by community whether it’s on Discord, Twitter, YouTube, or in person - You’re self-directed, organized, and excited to contribute to open source REQUIREMENTS This role is based in San Francisco to support regular in-person devrel video shoots, attend local events, and be an active presence in the SF tech ecosystem. - Strong engineering skills, especially with JavaScript or TypeScript, Postgres, and modern frontend frameworks (React, Svelte, Vue, etc.) - Experience creating technical content (written or video) - Comfortable representing a product publicly (on camera, on stage, or online) BONUS POINTS IF YOU HAVE: - A growing audience on YouTube, Twitch, or Twitter - Prior experience in DevRel or open source - Have used (and loved) Supabase WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, London UK Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for a Developer Relations Engineer based in London to join our team and help more developers discover, learn, and build with Supabase. You'll create high-impact content, build real-world projects, and represent Supabase across communities and events. If you're equally energized by writing code and teaching others, this is the role for you. WHY THIS ROLE MATTERS Supabase is growing fast with 350,000+ developers, 1,000+ OSS contributors, and a thriving open source ecosystem. Our users are builders, startup founders, weekend hackers, and engineers scaling to millions of users. DevRel is how we meet them where they are: through content, community, and code. We're building a community of communities that brings together developers from many backgrounds, including first-time open source contributors. As a DevRel Engineer, you'll be a bridge between Supabase and the broader developer ecosystem, helping people get started, go deep, and feel connected. WHAT YOU'LL DO - Make content — Publish compelling technical content, especially video, to help developers learn Supabase quickly - Build demos and tutorials — Ship real-world apps using Supabase and tools like Next.js, React, and Stripe. Write guides that others can follow and remix - Represent Supabase — Speak at meetups, livestream builds, and engage with the developer ecosystem. You'll be a visible and trusted voice of the platform - Support and grow the community — Celebrate contributors, answer questions, highlight cool projects, and bring developer feedback to the team - Collaborate across the company — Work with engineering, product, and growth to amplify launches, prioritize content, and reduce friction for new users YOU MIGHT BE A GOOD FIT IF - You've built full-stack apps and enjoy sharing your knowledge - You create content that makes people want to open their code editor - You're equally comfortable writing a video script and TypeScript - You're energized by community whether it's on Discord, Twitter, YouTube, or in person - You're self-directed, organized, and excited to contribute to open source REQUIREMENTS This role is based in London to support regular in-person DevRel video shoots, attend local events, and be an active presence in the London tech ecosystem. - Strong engineering skills, especially with JavaScript or TypeScript, Postgres, and modern frontend frameworks (React, Svelte, Vue, etc.) - Experience creating technical content (written or video) - Comfortable representing a product publicly (on camera, on stage, or online) BONUS POINTS IF YOU HAVE - A growing audience on YouTube, Twitch, or Twitter - Prior experience in DevRel or open source - Have used (and loved) Supabase WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, New York, US Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for a Developer Relations Engineer based in New York, NY to join our team and help more developers discover, learn, and build with Supabase. You'll create high-impact content, build real-world projects, and represent Supabase across communities and events. If you're equally energized by writing code and teaching others, this is the role for you. WHY THIS ROLE MATTERS Supabase is growing fast with 350,000+ developers, 1,000+ OSS contributors, and a thriving open source ecosystem. Our users are builders, startup founders, weekend hackers, and engineers scaling to millions of users. DevRel is how we meet them where they are: through content, community, and code. We're building a community of communities that brings together developers from many backgrounds, including first-time open source contributors. As a DevRel Engineer, you'll be a bridge between Supabase and the broader developer ecosystem, helping people get started, go deep, and feel connected. WHAT YOU'LL DO - Make content — Publish compelling technical content, especially video, to help developers learn Supabase quickly - Build demos and tutorials — Ship real-world apps using Supabase and tools like Next.js, React, and Stripe. Write guides that others can follow and remix - Represent Supabase — Speak at meetups, livestream builds, and engage with the developer ecosystem. You'll be a visible and trusted voice of the platform - Support and grow the community — Celebrate contributors, answer questions, highlight cool projects, and bring developer feedback to the team - Collaborate across the company — Work with engineering, product, and growth to amplify launches, prioritize content, and reduce friction for new users YOU MIGHT BE A GOOD FIT IF - You've built full-stack apps and enjoy sharing your knowledge - You create content that makes people want to open their code editor - You're equally comfortable writing a video script and TypeScript - You're energized by community whether it's on Discord, Twitter, YouTube, or in person - You're self-directed, organized, and excited to contribute to open source REQUIREMENTS This role is based in New York to support regular in-person DevRel video shoots, attend local events, and be an active presence in the NY tech ecosystem. - Strong engineering skills, especially with JavaScript or TypeScript, Postgres, and modern frontend frameworks (React, Svelte, Vue, etc.) - Experience creating technical content (written or video) - Comfortable representing a product publicly (on camera, on stage, or online) BONUS POINTS IF YOU HAVE - A growing audience on YouTube, Twitch, or Twitter - Prior experience in DevRel or open source - Have used (and loved) Supabase WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: San Francisco Workplace: OnSite ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week. As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality. This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees. This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day. OUR SAN FRANCISCO OFFICE - Baseten HQ Campus - Up to 275 people onsite daily - Growing rapidly - Frequent visitors - ~24,000 square feet RESPONSIBILITIES Events and culture - Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates. - Own location-based programming for your building. - Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution. - Track budgets, contracts, and feedback to continuously improve quality and efficiency. Office operations and facilities - Serve as the first point of contact for employees and guests, creating a welcoming, professional experience. - Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs. - Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs. - Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements). - Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably. - Identify and implement process improvements that reduce friction and increase reliability. Space and workplace logistics - Support new hire onboarding logistics, including workspace setup. - Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments. - Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement. - Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed. REQUIREMENTS - 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role. - Strong vendor management skills, including working through issues quickly and professionally. - Excellent organizational habits and follow-through, with comfort juggling multiple requests at once. - Experience bringing people together and creating space for culture in a rapidly changing environment. - High attention to detail and pride in running a tight, welcoming office. - Clear written and verbal communication skills. - Calm under pressure, adaptable, and proactive about solving problems before they escalate. - Availability and interest in being onsite in our San Francisco HQ five days a week. - Availability to accommodate early or late hours as needed for event production and onsite coordination. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Remote - US About the Job: As a Staff Engineer on LaunchDarkly's product engineering team, you'll design and build the next generation platform that helps all LaunchDarkly users (human and agent) interact and use our services. Our product suite enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences, and is integrated with a feature management and observability platform that processes trillions of evaluations daily. This role sits at the forefront of our next generation of user interaction with our suite of products. We have a sophisticated set of users, and we have now learned through working with them and observing their usage patterns what a major redesign can do to help give them a more pleasant, productive, and efficient experience with our products. You'll work across our entire product suite, focusing on understanding the key use cases, building the experiences and the supporting technical platform, and providing guidance and tools for other teams to be able to build better experiences more quickly. Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call. Responsibilities: Build and design our next generation of user experiences (human and agent) across the LaunchDarkly suite. Collaborate with other product teams to ensure they have the tools and platform to build great user experiences. Mentor engineers and raise the team's bar for technical rigor and system design. Own operational excellence for the experience platform - monitoring, observability, incident response, on-call. Robust telemetry and alerting. Qualifications: 10+ years building large-scale products with sophisticated audiences that are looking for help and leverage to do complex work. Has built and designed the interfaces and supporting technology platforms in consumer-grade enterprise applications. Technical leadership: setting direction, writing specs, influencing across teams. BA/BS in mathematics, statistics, data science, or related field, or preferentially a graduate degree. Plus: Go, Python, or similar (we use Go for services, Python for stats). Plus: Event-driven architectures and large-scale data processing for high-volume event ingestion and analysis. Plus: Cloud environments (AWS, GCP) and data stores (ClickHouse, Redis, DynamoDB, Kafka, etc.). Plus: Experiment lifecycle tooling: flag–experiment integration, metric frameworks, automated monitoring. Plus: Familiarity with the competitive landscape (Statsig, Eppo, GrowthBook, Optimizely). Plus: Funnel analysis, causal inference, or Bayesian experimentation experience. Pay: Target pay ranges based on Geographic Zones* for Level 5: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870** Zone 3: All other US locations - $182,600 - $251,020** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - US About the Job: LaunchDarkly is seeking a Senior Backend Engineer to join our Experimentation team. The Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation. As a Senior Backend Engineer, you will design and operate the services that power this product, contribute to technical direction, and help deliver new functionality to customers. You will work closely with product managers, designers, data scientists, and engineers across LaunchDarkly to solve complex, data-intensive problems with meaningful customer impact. Responsibilities: Design, build, and operate scalable backend services and APIs that power LaunchDarkly’s Experimentation product. Own backend components across their lifecycle, including technical discovery, design, implementation, testing, deployment, monitoring, incident response, and continuous improvement. Build and evolve systems supporting experiment setup, event data ingestion, metric computation, results processing, and results presentation. Contribute to architectural decisions and technical proposals, making thoughtful trade-offs around scalability, reliability, performance, cost, and maintainability. Partner with product managers, designers, data scientists, and adjacent engineering teams to translate customer needs and product goals into reliable technical solutions. Collaborate with Data Platform, Warehouse Integrations, SDK, and other teams on shared data flows, services, and cross-team dependencies. Investigate complex production issues, identify root causes, and implement durable fixes. Improve observability, testing, deployment safety, operational processes, and the reliability of the systems you build. Participate in the team’s on-call rotation and take ownership of production systems in a you-build-it-you-run-it culture. Support teammates through thoughtful code reviews, design reviews, knowledge sharing, and informal mentorship. Qualifications: 6+ years of professional software engineering experience, including significant experience building and operating backend services in production. Fluency using AI tools in software engineering workflows, including the judgment to direct, evaluate, and validate AI-generated output. Experience designing and delivering customer-facing systems that are scalable, reliable, observable, and maintainable. Strong programming experience in Go or a comparable backend language such as Python, Rust, or C++. Our team is using Go. Experience with distributed systems, event-driven architectures, data pipelines, APIs, data modeling, or data-intensive services. Familiarity with analytical, operational, or warehouse data stores such as ClickHouse, Postgres, Snowflake, Redshift, BigQuery, Databricks, or equivalent technologies. Experience diagnosing production issues and improving system reliability through metrics, logs, traces, alerting, and other observability practices. Experience working in a cloud environment and with infrastructure-as-code or equivalent deployment and operations tooling. Ability to take an ambiguous problem from discovery and scoping through design, implementation, launch, and ongoing operation. Clear, thoughtful communication and a collaborative approach to working with technical and non-technical partners. Experience with experimentation, A/B testing, analytics, data platforms, or similarly data-intensive products. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization. Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements. Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk. Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action. Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes. Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting. Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders. Proven ability to influence geographically dispersed teams and senior stakeholders. Nice to Haves Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East. Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies. Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: European Union; Ukraine Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting. You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered. Responsibilities - Design, build, and maintain dbt models (staging, core, marts) based on business needs - Develop scalable SQL transformations and ensure efficient, cost-effective query performance - Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability. - Create and maintain documentation for datasets, data lineage, business logic, and transformation rules - Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness - Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models - Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting - Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization - Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making Requirements - Strong SQL experience with a deep understanding of analytical modeling concepts - Hands-on experience with dbt (models, tests, docs, macros) - Experience working with cloud data warehouses such as BigQuery or ClickHouse - Understanding of data modeling patterns - Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD) - Experience with data quality frameworks or implementing validation logic - Ability to translate complex business processes into clean analytical datasets. - Strong documentation skills and attention to detail - Experience collaborating with cross-functional teams and supporting analysts with reliable data - Knowledge of Python is a plus (but not required) Nice To Haves - Experience with orchestration tools (Airflow, Dagster) - Experience working with marketing, product, or billing datasets - Exposure to metric layers, semantic layer design, or BI governance - Basic understanding of observability tooling (Grafana, Prometheus, ... ) - Experience optimizing BigQuery costs or ClickHouse performance LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote