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Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Lehi Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us Are you passionate about connecting businesses with game-changing technology? Do you thrive in a high-growth, fast-paced environment where you can lead by example while driving impactful results? We are looking for an Account Executive to spearhead our sales efforts, focusing on small and medium-sized businesses (SMBs). You will play a crucial role in Workstream’s sales strategy by booking partner meetings, prospecting new franchisee clients, conducting new franchisee sales presentations and demonstrations, negotiating new franchisee contracts, and closing new franchisee deals. Work Environment Fully onsite, office-based role (5 days a week), designed to support close collaboration with the sales team and cross-functional partners. Being in the office enables faster decision-making, stronger team alignment, and real-time collaboration essential for building and scaling our sales motion. Fast-paced, collaborative sales floor environment Daily in-person interaction with Sales, Marketing, and Leadership teams Day In The Life Account Development: Build and maintain strong relationships with prospects and customers, understanding their business needs to position our SaaS solutions effectively Pipeline Management: Drive the end-to-end sales process, from lead generation and qualification to negotiation and closing deals, ensuring an accurate and healthy pipeline Performance Tracking: Monitor sales KPIs and deliver regular performance updates, using data to drive decision-making and continuous improvement Market Insights: Stay informed about industry trends, competitor activities, and SMB market challenges to adapt strategies and position our offerings as the preferred choice Cross-Functional Collaboration: Work closely with Marketing, Product, and Customer Success teams to align on goals, share feedback, and deliver exceptional customer experiences Team Building: Assist in recruiting, training, and onboarding new sales team members to cultivate a high-performing sales culture Who You Are 2+ years of SaaS sales experience, with a proven track record in SMB markets and sales Demonstrated ability to achieve and exceed targets Strong business acumen and understanding of SMB challenges and needs Excellent communication, negotiation, and presentation skills Data-driven mindset with proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales analytics Self-starter with a growth mindset and the ability to thrive in a fast-paced, entrepreneurial environment Able and committed to working onsite in the office five days a week What We Offer A mission-driven and value-based company dedicated to empower deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan. In office amenities and stocked kitchen 401K Plan Flexible PTO Salary Range In compliance with the California Pay Transparency Law, the salary for this role is $100,000 to $150,000 OTE with a 50/50 base/commission in Utah. This range is not inclusive of our equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE: We’re looking for a Senior Product Marketing Manager to help accelerate the growth of Replit Agent— a core part of our mission to allow anyone to build software, without any coding experience. This role sits at the crossroads of product, engineering, and go-to-market, ensuring that every new feature we ship lands with clarity, excitement, and impact. You’ll work closely with our engineers, PMs and Partnership teams to understand the product roadmap, then translate those innovations into compelling narratives that resonate with builders of all kinds — from solo builders to enterprise teams. You’ll also leverage your storytelling expertise to collaborate with our partner ecosystem, crafting compelling “Better Together” narratives that elevate our joint value and propel partner marketing initiatives. Replit moves fast — we ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We’re looking for someone who thrives in that environment: part strategist, part storyteller, and part operator. WHAT YOU’LL DO: - Lead Product Marketing for our Launches Develop and operationalize Replit’s launch motion — from early roadmap planning through public release. Create repeatable frameworks that keep launches fast, clear, and coordinated. - Shape Messaging & Positioning Craft technically fluent, developer-first narratives that highlight how Replit’s AI coding agent accelerates creativity and productivity. Tailor messaging to different developer segments and channels. - Create Sales & Growth Enablement Build the first generation of enablement materials (decks, demos, battlecards, FAQs) that empower GTM teams and partners to tell Replit’s story confidently. - Lead Competitive and Market Insights Stay ahead of the fast-moving landscape in AI coding assistants and app development platforms. Identify key trends, threats, and whitespace opportunities that shape how Replit stands out. - Co-market with our Partner ecosystem You’ll also leverage your storytelling expertise to collaborate with our partner ecosystem, crafting compelling “Better Together” narratives that elevate our joint value and propel partner marketing initiatives - Analyze & Learn Define metrics, gather insights, and feed back learnings from the field and community to inform product and marketing strategies. YOU'LL BE A GOOD FIT IF YOU: - Have 8+ years of work experience, including 6+ years in product marketing (ideally within the app development space) - Love building from scratch — frameworks, processes, teams, and strategy - Excellent written communication and storytelling skills, with the ability to simplify complexity - Are equally comfortable writing a launch announcement, building a competitive teardown, or running a cross-functional sync - Have a founder mindset: you identify gaps and fill them, move quickly, and don’t wait for someone else to define the playbook - Proven ability to partner directly with engineers and product managers, turning technical concepts into simple, powerful stories - Strong project management skills — you can juggle multiple launches and keep teams aligned under pressure - Experience with sales enablement and competitive positioning for technical audiences - A collaborative, low-ego approach and willingness to dig into the details BONUS POINTS: - Experience in app development space or marketing to product managers, designers, sales, marketing or operations teams - Experience with Partner/Ecosystem Marketing- to start with, we are looking for a generalist who can also help out with Partner Marketing - Experience at a startup or high-growth environment where speed and adaptability matter - Understanding of AI and machine learning technologies - A track record of successful launches for developer-facing products EXAMPLE PROJECTS: - Establishing a repeatable launch rhythm for major features and smaller updates - Building a competitive intelligence framework for the AI coding assistant space - Developing persona-driven messaging for builders across different segments and company sizes - Launching and executing co-marketing initiatives with Replit’s partner ecosystem - Coordinating cross-functional launches with engineering, product and marketing - Defining metrics and feedback loops between product, marketing, and the our builder community This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Germany About the Client Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision. Our Client’s Vision for Europe: Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years. Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus. About the Role: As one of the first SDR hires in the European expansion, you’ll play a foundational role in driving revenue growth in the German market. This is a high-impact opportunity to build a strong sales pipeline from the ground up and shape our go-to-market strategy. In this role, you won’t just rely on inbound leads—you’ll be at the forefront of outbound prospecting, engaging decision-makers, and creating opportunities with top enterprises across Europe. As an early team member, you’ll have the chance to work closely with sales leadership, gain deep exposure to enterprise SaaS selling, and fast-track your career growth. If you’re looking for an exciting challenge, a meritocratic culture, and the chance to be part of a high-growth European GTM journey from day one—this is where you need to be. Responsibilities (What you'll be expected to do): Generate qualified opportunities for the company by rigorously prospecting and researching (outbound) in German Markets Do rigorous research on companies, and build an effective sales pipeline by effective prospecting and lead follow ups Strike and initiate conversations with our personas: CFOs, CIOs, Finance head, Tax Head, IT Heads Come up with creative/personalized emails and campaigns on Emails/LinkedIn/Calling etc to draw the attention of prospects Be the face of the company and pitch our products to the prospects Constantly update details of lead, your discussion and activity in CRM Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities Schedule and coordinate meetings between qualified leads and sales representatives Refine outreach strategies, and learn about the solution to be more effective Requirements Language Proficiency: Native/Bilingual German and Professional Level English 1-2 years of minimum experience in doing Outbound Cold Calling for German Markets Experience in working with IT/Software Organizations or selling software's Hustle attitude, with curiosity to learn new things is a must Strong verbal and written communication skills Working knowledge of Salesforce (Or any other CRM) is good to have Benefits What's In It For You: Remote Opportunity Lucrative Compensation & Competitive Perks Be a part of a 0-1 Journey as a Founding SDR Opportunity to evolve yourself as one of the Business Leaders

Location: Germany About the Client Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision. Our Client’s Vision for Europe: Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years. Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus. Responsibilities: Build a deep understanding of the company's products and position it as the partner of choice for CFOs and finance leaders in large enterprises. Drive new logo acquisition through strategic outbound, partner networks, and referrals. Navigate enterprise sales cycles end-to-end — from first conversation to signature — engaging with multiple stakeholders across functions. Build compelling business cases and tailored value propositions to solve critical tax and compliance problems. Negotiate and close enterprise contracts efficiently while ensuring predictable revenue realization. Maintain high-quality CRM hygiene for accurate forecasting and pipeline visibility. Requirements Native German speaker with business-level English Minimum 3+ years of enterprise B2B SaaS / Fintech / Tax / Compliance sales experience Proven success in acquiring new enterprise customers and exceeding quota Strong network and credibility in the German enterprise landscape Excellent communication, storytelling, and negotiation skills at C-suite level Willingness to travel frequently for face-to-face enterprise engagements Ambitious, strategic mindset — excited by the potential to scale into country leadership Benefits Join a global Series C SaaS company backed by world-class investors and IPO-bound in 3 years Sell into a high-growth European market with strong product-market fit Competitive compensation and performance-based upside Fast-track your career towards senior commercial or country leadership roles Be part of a high-impact, global team transforming how enterprises manage tax and compliance

Location: Lagos, Nigeria; Beograd, Serbia; Limassol, Cyprus; Belarus; Moscow, Russia We’re looking for a Head of Product (Digital Collection) to shape and scale our digital collection ecosystem - from strategy and analytics to automation and technology. Your mission will be to build data-driven tools, optimize collection processes, and enhance recovery efficiency through smart products and innovation. Key Responsibilities: Develop, implement, evaluate, and continuously optimize collection strategies, tools, methods, and analytical models. Define and manage key KPIs for the collection department to ensure sustainable portfolio growth and operational efficiency. Identify growth opportunities, design and run pilot projects, test and implement new strategies. Drive process automation across collection operations — manage, assess, and modernize technical systems, including telephony and robotic solutions. Deploy and refine collection scoring models to improve segmentation and recovery outcomes. Collaborate with external vendors and technology partners to identify, integrate, and implement innovative solutions. Analyze key performance indicators for collection and pre-collection, monitor delinquency trends, and identify deviations and growth points. Automate analytics and reporting, manage the KPI system, and oversee team performance evaluation and motivation within the collection department. Requirements 3+ years of experience in a similar leadership role within a bank, microfinance organization, or collection agency. Proven experience in designing, launching, and optimizing business processes in the debt collection domain. Experience implementing and maintaining automated collection systems (including configuration of robotic tools and telephony). Strong technical acumen: understanding of APIs, system integrations, backlog management, and task prioritization. Solid SQL knowledge and ability to work with databases to analyze and optimize collection strategies. Data-driven and systematic approach to collection management — capable of translating ideas into measurable results and vice versa. Benefits Opportunity: The opportunity to work in an innovative fintech company with a global reach Benefits: Competitive salary, paid vacations and additional day-offs Growth Potential: Accelerating your product leadership career in a high-growth, innovation-driven fintech. Purpose: Build tools that empower thousands of clients to thrive and suceed.

Location: San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. That's why we are seeking an exceptional Detection and Response engineer that will be on the frontlines to build solutions to monitor for threats, rapidly investigate incidents, and coordinate response efforts with other teams. In this role, you will have the opportunity to shape our security capabilities from the ground up alongside our world-class research and security teams. Responsibilities: Lead cybersecurity Incident Response efforts covering diverse domains from external attacks to insider threats involving all layers of Anthropic’s technology stack Develop and deploy novel tooling that may leverage Large Language Models to enhance detection, investigation, and response capabilities Create and optimize detections, playbooks, and workflows to quickly identify and respond to potential incidents Review Incident Response metrics and procedures and drive continuous improvement Work cross functionally with other security and engineering teams Note: This position will require participation in an on-call rotation You may be a good fit if you: 3+ years of software engineering experience, with security experience a plus and/or 5+ years of detection engineering, incident response, or threat hunting experience A solid understanding of cloud environments and operations Experience working with engineering teams in a SaaS environment Exceptional communication and collaboration skills An ability to lead projects with little guidance The ability to pick up new languages and technologies quickly Experience handling security incidents and investigating anomalies as part of a team Knowledge of EDR, SIEM, SOAR, or related security tools Strong candidates may also have experience with: Experience performing security operations or investigations involving large-scale Kubernetes environments A high level of proficiency in Python and query languages such as SQL Experience analyzing attack behavior and prototyping high quality detections Experience with threat intelligence, malware analysis, infrastructure as code, detection engineering, or forensics Experience contributing to a high growth startup environment Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our evolving products and processes Create your own demonstrations, tailored to client needs Engage in team development and mentoring Represent the voice of the customer to cross-functional partners, including Marketing and Product Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team What skills do I need? 5+ years experience as an Account Executive 3+ years of SaaS experience selling similar products Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communication Fluent German (Business Level) Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes Ability to close net new business in a competitive landscape Exhibits a growth mindset, intellectual curiosity, and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, CA | New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems. This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems. We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery. No ML or Research experience is required Responsibilities Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient Create reusable platforms and tools that accelerate the development of new research applications Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration Contribute to technical strategy and architectural decisions for research tooling Mentor other engineers and help establish best practices for research application development You may be a good fit if you Have 5+ years of software engineering experience with a strong focus on full-stack development Excel at rapid iteration and shipping—you can move from concept to working prototype quickly Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.) Demonstrate high agency and ability to operate independently in ambiguous environments Can quickly develop deep understanding of complex technical domains Have strong product instincts and can identify the right problems to solve Are proficient with modern web technologies (React, TypeScript, Python, etc.) Have a track record of building user-facing applications that are actually used and loved by their target audience Communicate effectively with both technical and non-technical stakeholders Care about the societal impacts of your work and are motivated by Anthropic's mission Strong candidates may also have Experience building research tools, scientific software, or experimentation platforms Background in machine learning, AI research, or working closely with ML researchers Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools Built open-source tools or platforms with active user communities Experience with data visualization, interactive interfaces, or novel interaction paradigms Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products) Experience leveraging AI/LLMs to build more powerful or efficient tools Previous work in creative tools, artist tools, or other domains requiring deep user empathy Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment Representative projects Building interfaces for collecting and managing human feedback on model outputs at scale Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs Developing visualization tools that help researchers understand model behavior and identify failure modes Designing reusable components and frameworks that enable rapid development of new research applications Building sandboxed execution environments for safely running AI-generated code The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. We’re looking for researchers and engineers to join our efforts. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks using “microscopes” we build, or as treating neural networks as binary computer programs we're trying to "reverse engineer". A few places to learn more about our work and team at a high level are this introduction to Interpretability from our research lead, Chris Olah ; a discussion of our work on the Hard Fork podcast produced by the New York Times, and this blog post (and accompanying video) sharing more about some of the engineering challenges we’d had to solve to get these results. Some of our team's notable publications include A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , Toy Models of Superposition , Scaling Monosemanticity , and our Circuits’ Methods and Biology papers. This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . We aim to create a solid foundation for mechanistically understanding neural networks and making them safe (see our vision post ). In the short term, we have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work found millions of features in Sonnet, one of our production language models, represents progress in this direction. In our most recent work, we develop methods that allow us to build circuits using features and use this circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. We often collaborate with teams across Anthropic, such as Alignment Science and Societal Impacts to use our work to make Anthropic’s models safer. We also have an Interpretability Architectures project that involves collaborating with Pretraining. Responsibilities: Develop methods for understanding LLMs by reverse engineering algorithms learned in their weights Design and run robust experiments, both quickly in toy scenarios and at scale in large models Create and analyze new interpretability features and circuits to better understand how models work. Build infrastructure for running experiments and visualizing results Work with colleagues to communicate results internally and publicly You may be a good fit if you: Have a strong track record of scientific research (in any field), and have done some work on Interpretability Enjoy team science – working collaboratively to make big discoveries Are comfortable with messy experimental science. We're inventing the field as we work, and the first textbook is years away You view research and engineering as two sides of the same coin. Every team member writes code, designs and runs experiments, and interprets results You can clearly articulate and discuss the motivations behind your work, and teach us about what you've learned. You like writing up and communicating your results, even when they're null To learn more about the skills we look for and how to prepare for this role, see our blog post – So You Want to Work in Mechanistic Interpretability? Familiarity with Python is required for this role. Role Specific Location Policy: This role is based in San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Note: we don't have open Research Manager positions on the Interpretability team at this time. However, we're actively growing our team of Research Engineers and Research Scientists . If you're excited about interpretability research and open to an individual contributor role, we encourage you to apply. About the Interpretability team When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team’s mission is to reverse engineer how trained models work, and Interpretability research is one of Anthropic’s core research bets on AI safety. We believe that a mechanistic understanding is the most robust way to make advanced systems safe. People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks, or as treating neural networks as binary computer programs we're trying to "reverse engineer". We aim to create a solid scientific foundation for mechanistically understanding neural networks and making them safe (see our vision post ). We have focused on resolving the issue of "superposition" (see Toy Models of Superposition , Superposition, Memorization, and Double Descent , and our May 2023 update ), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent work which found millions of features in Claude 3.0 Sonnet, one of our production language models, represents progress in this direction. In our most recent work , we developed methods that allow us to build circuits using features and use these circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Claude Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks. A few places to learn more about our work and team are this introduction to Interpretability from our research lead, Chris Olah, Stanford CS25 lecture given by Josh Batson, and TWIML AI podcast with Emmanuel Ameisen. Some of our team's notable publications include and our Circuits’ Methods and Biology papers, Scaling Monosemanticity: Extracting Interpretable Features from Claude 3 Sonnet , Towards Monosemanticity: Decomposing Language Models With Dictionary Learning , A Mathematical Framework for Transformer Circuits , In-context Learning and Induction Heads , and Toy Models of Superposition . This work builds on ideas from members' work prior to Anthropic such as the original circuits thread , Multimodal Neurons , Activation Atlases , and Building Blocks . About the role As a manager on the Interpretability team, you'll support a team of expert researchers and engineers who are trying to understand at a deep, mechanistic level, how modern large language models work internally. Few things can accelerate this work more than great managers. Your work as manager will be critical in making sure that our fast-growing team is able to meet its ambitious safety research goals over the coming years. In this role, you will partner closely with an individual contributor research lead to drive the team's success, translating cutting-edge research ideas into tangible goals and overseeing their execution. You will manage team execution, careers and performance, facilitate relationships within and across teams, and drive the hiring pipeline. If you're more interested in making individual direct technical contributions to our research as the primary focus of your role, feel free to apply to our Research Scientist or Research Engineer roles instead. Key responsibilities Partner with a research lead on direction, project planning and execution, hiring, and people development Set and maintain a high bar for execution speed and quality, including identifying improvements to processes that help the team operate effectively Coach and support team members to have more impact and develop in their careers Drive the team's recruiting efforts, including hiring planning, process improvements, and sourcing and closing Help identify and support opportunities for collaboration with other teams across Anthropic Communicate team updates and results to other teams and leadership Maintain a deep understanding of the team's technical work and its implications for AI safety You may be a good fit if you Are an experienced manager (minimum 2-5 years) with a track record of effectively leading highly technical research and/or engineering teams Have a background in machine learning, AI, or a related technical field Actively enjoy people management and are experienced with coaching and mentorship, performance evaluation, career development, and hiring for technical roles Have strong project management skills, including prioritization and cross-functional coordination and collaboration Have managed technical teams through periods of ambiguity and change Are a quick learner, capable of understanding and contributing to discussions on complex technical topics and are motivated to learn about our research Are a strong communicator both in speaking and in writing Believe that advanced AI systems could have a transformative effect on the world, and are passionate about helping make sure that transformation goes well Strong candidates may also have Experience scaling engineering infrastructure Experience working on open-ended, exploratory research agendas aimed at foundational insights Some familiarity with our work and mechanistic interpretability Role-Specific Location Policy This role is expected to be in our SF office for 3 days a week. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?" The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs. More resources to learn about our work: Our research blog - covering advances including Monosemantic Features and Circuits An Introduction to Interpretability from our research lead, Chris Olah The Urgency of Interpretability from CEO Dario Amodei Engineering Challenges Scaling Interpretability - directly relevant to this role 60 Minutes segment - Around 8:07, see a demo of tooling our team built New Yorker article - what it's like to work on one of AI's hardest open problems Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model: Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector" Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission The science keeps scaling - and it's now applied directly in safety audits on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI. Responsibilities: Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling You may be a good fit if you: Have 5-10+ years of experience building software Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions Prefer fast-moving collaborative projects to extensive solo efforts Are curious about interpretability research and its role in AI safety (though no research experience is required!) Care about the societal impacts and ethics of your work Are comfortable working closely with researchers, translating research needs into engineering solutions. Strong candidates may also have experience with: Optimizing the performance of large-scale distributed systems Language modeling fundamentals with transformers High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges Representative Projects: Building Garcon , a tool that allows researchers to easily instrument LLMs to extract internal activations Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to Golden Gate Claude but for safety research) Role Specific Location Policy: This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 — $560,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Athens; Thessaloniki Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Responsibilities: Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees); Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers; Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology; Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients; Market research and сomparative characteristics of products of the competitors; Develop long-term relationships with key partners of the company; ​​Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team; Analyze customer needs in collaboration with the sales department. Key requirements: 2+ years of experience in the security industry or a similar industry. Sales experience in the Greece region Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems. Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals. Developing and implementing successful sales strategies. Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level. Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions. Ability to manage and prioritize multiple projects and tasks simultaneously. Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics. A strong combination of technical knowledge, sales expertise, and strong communication skills. Conversational English. We offer: Competitive wages - rate and transparent motivation system; A product that sells itself; Business trips; A strong, well-coordinated team of professionals; Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates a smart and useful global product.   PS.: Please, send your CV in English

Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Manage on-call tasks for high-urgency user issues with extreme ownership Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates Operate in ambiguity, making informed decisions even in never-before-seen situations Prioritize critically and comfortably adapt to an ever-evolving product landscape Minimum qualifications Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues Experience troubleshooting SSO, SAML, and OAuth authentication flows A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like) Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast Crisp but kind written communication and a deep care for detail Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team Preferred qualifications While not required, we're particularly excited about candidates with one or more of these specializations: Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) SQL proficiency for querying logs and investigating issues Understanding of LLM capabilities, practical applications, and current limitations Familiarity with enterprise networking concepts and IT infrastructure Familiarity with Git workflows and version control concepts Experience supporting government or public sector customers, including compliance requirements and security frameworks Background in team lead roles or managing contract/vendor support teams We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $131,040 — $210,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Warsaw Workplace: remote Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a  Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.   Who we are looking for: We are seeking a passionate, proactive, and results-driven Event Manager to organize the company's events all over the world. Responsibilities •    Calculate and execute event budgeting for your own offline and online events, co-marketing events with partners, and external events. •    Coordinate and set tasks for content, UX design, design, and promotional campaigns for events across internal departments. •    Prepare internal plans, processes, briefings, POCs, and other deliverables for event approval, coordination, and execution. •    Search for and coordinate communications with vendors, venues, technology, and event service providers. •    Coordinate Creatio Community involvement in events, such as event sponsorships, customer travel support and coordination, community invitations, etc. •    Personally execute or coordinate the preparation and running of online events (including landing page development, software selection, broadcast execution, etc.). •    Execute event support tasks for major communication platforms and channels (such as LinkedIn, YouTube, Facebook, Twitter, Vimeo, etc.). •    Ensure event support for the company's participation in external events and co-marketing activities with partners. •    Manage events in CRM (including event execution, audience management, and analytics). •    Collect and prepare post-event analysis (incl. budget reports, event audience analytics, etc.). •    Generate ideas and coordinate supplies for brand merchandise, printing, and SWAG for Creatio offices and events worldwide. •    Participate in internal brainstorms and external cooperation to develop ideas for brand promotion initiatives, events, and special projects. •    Provide expert support for event-related tasks across other company projects and departments. Requirements • At least 3 years of experience in event management , preferably in global markets. •    Knowledge of the event services market and event management methodology for global markets. •    Ability to find and negotiate the most favorable terms. •    Ability to find out-of-the-box solutions for event execution. •    Fluency in written and conversational English. •    Desire to deep-dive into IT. •    Successful experience in attracting target audiences to events — a plus. •    Experience organizing IT events — a plus. What You Should Expect From Us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: Flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: Competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for a Talent Acquisition Coordinator (Spanish & Italian Speaking) to support our key projects designing innovation tools, training and experiences. ! This role lasts initially until the end of May 2026 with expected extension, where only a full-time cooperation is available as form of cooperation. Key Responsibilities Create and manage offer letters in local languages Initiate and monitor employment checks including drug and medical screenings, ensuring timely completion and escalation of discrepancies Complete and maintain all relevant documentation related to background checks or offer rescinds Handle sensitive candidate data in compliance with internal policies and confidentiality standards Coordinate communication between Talent Acquisition Business Partners, Hiring Managers, and candidates to ensure smooth pre-boarding processes Support administrative activities and contribute to the overall efficiency and compliance of the Global TA Coordination team Maintain accurate records and ensure alignment with company standards and timelines Requirements Minimum 1 year of coordination or administrative experience in Human Resources or Talent Acquisition Experience in pre-boarding processes such as contract generation, global mobility, or visa coordination is an advantage Familiarity with HR systems such as Workday preferred Strong attention to detail and accuracy in documentation and reporting Excellent organizational, problem-solving, and communication skills Proficiency in Microsoft Office, with advanced Excel skills preferred Ability to work effectively in a fast-paced, evolving, and remote environment Proven ability to manage multiple stakeholders and adapt to change University degree strongly preferred Fluency in English, Italian, and Spanish Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA? If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching our directly to our recruitment team recruiting@d-ploy.ch.

Location: Stamford, Connecticut, United States About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology. Responsibilities Financial reporting and data aggregation tools: Analyze and explain portfolio performance results. Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects. Perform analysis of private equity and hedge fund statements for input into the system Work with clients and partners to resolve data issues. Develop and strengthen client relationships: Help manage client onboarding, client account setup and training and day-to-day support and issue management. Software maintenance and setup: Perform system setup and configuration, new client setup, new financial account and asset set-up and classification. Assist in data feed management. Create custom reports based on client-specific needs. Liaise with the vendor partners for enhancements, and system and data issues. Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications. Establish operational effectiveness through the development and adoption of policies, procedures, and controls. Assess and act upon client and company needs proactively. Qualifications 3-5 years of experience in a related field Bachelor's degree from an undergraduate program Excellent customer service skills and the ability to foster and maintain effective relationships Strong understanding of financial instruments Experience with RIA/Wealth management policies, procedures, and client service Experience working with wirehouses or custodians Organized and self-motivated with the ability to prioritize tasks and meet deadlines Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities Comfortable with technology, software tools, and applications: Able to learn new software quickly Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms Experience with planning tools such as eMoney, MoneyGuidePro, or similar software Strong MS Excel and PowerPoint skills Basic knowledge of database concepts, and any type of programming Working knowledge of Photoshop, HTML design, and/or similar tools Knowledge of various financial products and indices, particularly: Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA Alternative investments Performance reporting calculations and methodologies Portfolio management and rebalancing How Family Offices, RIAs, and investment advisors work Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal Collaborative and able to thrive in a team environment while working independently Able to learn quickly and adapt to an expanding environment Benefits The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need? 3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs. *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.