Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms.
Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality.
Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces.
Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company.
Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation.
Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows.
Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution.
We'd love to hear from you if you have:
4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale.
A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team.
Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products.
Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows.
A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments.
While not required, it’s an added plus if you also have:
Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you.
Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features.
Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling.
A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations.
Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation.
Experience scaling and mentoring high-performing teams through platform expansion or major architectural change.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
You'll work on a small, high-ownership team that:
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Ships at both layers: internal leverage and customer-facing product
- Adapts quickly as models, tools, and best practices evolve
This is a 0→1 role with company-wide visibility.
What you'll do
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
- Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources
- Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time
Example problems you might work on
- A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change
- A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone
- A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history
- Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions
- Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack
What we're looking for
- You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users
- Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end
- Experience building with LLM APIs
- You think about failure modes, observability, and ownership, not just whether the demo works
- Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before
- Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls.
About the job
This position is needed to add to our Voice Connectivity Trust team in the US to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.
Responsibilities
In this role, you’ll:
Be an owner:
Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
Wear the customer's shoes:
Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
Write it down:
Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
Be bold:
Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
Draw the owl:
Figure out novel ways of solving customer problems for the Voice channel
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Minimum 2-3+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies
Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
Understanding of CI/CD pipelines
Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples
Bachelor's degree in Computer Science or a related engineering field
Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
Able to work well in a team setting and both highly motivated and motivating
Desired:
Can demonstrate with metrics how you have used AI to increase productivity
Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
Knowledge and experience working with SIP protocol
Knowledge and experience working with Stir/Shaken protocol
Location
This role will be Remote in the USA but is
not eligible to be hired in CA, NY, WA, PA, CT.
We prioritize connections and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Senior Postgres Engineer to join our Postgres Team and help maintain and expand the stability and functionality of our hosted Postgres offering . You’ll work closely with customers, partners, product, engineering, support and success, helping us maintain a secure, stable, performant, and functional Postgres foundation.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
This role also requires strong working overlap with Americas time zones due to production support and on-call responsibilities.
WHAT YOU'LL OWN:
- Build and maintain PostgreSQL extensions in C and Rust, with a deep understanding of internals — parser, planner, WAL mechanics, and MVCC
- Diagnose and resolve issues in managed PostgreSQL deployments, including custom extension failures, core dump analysis, and performance bottlenecks
- Own idempotent deployment pipelines across thousands of running PostgreSQL instances, including testing and rollout strategies
- Manage complex extension ecosystems — compatibility, upgrade paths, and conflict resolution
- Work with PostgreSQL's background worker framework, shared memory management, and hook system to build reliable, scalable functionality
- Collaborate closely with customers, partners, product, engineering, support, and success teams to maintain a secure, stable, and performant Postgres foundation
WHAT YOU BRING:
- Deep expertise in PostgreSQL internals - query planner, executor, and storage engine mechanics
- Proven experience building PostgreSQL extensions in both C and Rust
- Strong knowledge of PostgreSQL's permission model: RLS, roles, and grant systems
- Experience troubleshooting production issues in managed PostgreSQL environments, including custom extension issues, performance bottlenecks, and resource contention
- Comfortable building, testing, and owning idempotent deployments across thousands of running Postgres instances
- Ability to read and navigate PostgreSQL source code confidently
- Experience with multi-tenant database architectures
- Experience running PostgreSQL at scale
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Office Based - London, UK
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Houston, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an exceptional Senior Staff Software Engineer to join the Claude Developer Platform team and serve as the senior-most individual contributor across API Engineering. Since launch, the Claude API has seen rapid growth and adoption by companies of all sizes to build AI applications with our industry-leading models. The API serves as the primary channel for safely and broadly distributing AI's benefits across all sectors of the economy.
This role sets the technical direction for the systems that make Claude accessible to developers, enterprises, and partners at scale. You will operate at the intersection of technical strategy and execution, partnering closely with Research, Inference, Platform, Infrastructure, and Safeguards to ensure the Claude API is reliable, capable, and positioned to grow with Anthropic's ambitions.
This is a high-agency role that spans all API Engineering teams:
API Core
owns the foundational reliability and performance of the Claude API;
API Capabilities
ships frontier model capabilities—vision, tool use, computer use—directly to developers;
API Knowledge
builds retrieval and grounding systems that let Claude reason over external data;
API Distributability
ensures Claude reaches customers wherever they need it, with the enterprise-ready infrastructure to support it; and
API Agents
builds the infrastructure for long-horizon agentic workflows in production.
Responsibilities
Define and drive multi-year technical strategy for the Claude API, setting direction across API Core, Capabilities, Knowledge, Distributability, and Agents.
Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams.
Serve as the primary technical decision-maker for major architectural decisions with org-wide scope.
Partner with Research to evaluate and integrate frontier capabilities; work with Inference and Platform for reliable delivery at scale; collaborate with Infrastructure and Safeguards for reliability, security, and responsible deployment.
Mentor and develop Staff-level engineers across the org.
Drive alignment across Product, GTM, Safety, and beyond while proactively identifying and addressing systemic technical risks.
You may be a good fit if you:
Have 12+ years of engineering experience with a clear track record operating at Staff or Senior Staff level.
Have demonstrably shaped technical strategy for large-scale API or distributed systems platforms.
Drive the highest-leverage technical outcomes without formal authority—you lead through influence, quality of thinking, and trust.
Have deep expertise in distributed systems and API architecture, and are effective writing design docs, making architectural calls, and coding in critical paths.
Are highly effective across org boundaries—you build trust with Research, Inference, Infrastructure, Safeguards, and business stakeholders alike.
Bring strong product instincts and a craftsperson's approach to API design; you communicate clearly with both technical and non-technical audiences.
Technical Stack
Languages:
Python, Golang, Rust
Infrastructure:
GCP, AWS, Azure, Kubernetes
Databases:
PostgreSQL (AlloyDB), Vector Stores, Firestore, Spanner
Tools:
Feature Flagging, Prometheus, Grafana, Datadog, Claude Code
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Location Preference: Preference will be given to candidates based in New York or the San Francisco Bay Area as these positions are part of an SF- or NY-based team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer II on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group.
The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners.
This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager.
How you’ll make an impact
Deliver small-to-medium features independently, with some initial guidance, contributing across much of the team’s domain and components.
Collaborate with Product, Design, and other stakeholders to drive requirements for the work in front of you, and make well-reasoned design decisions at a component level, understanding the trade-offs involved.
Write code with testability, readability, and maintainability in mind.
Troubleshooting and incident management efforts, helping Senior Engineers to resolve critical production issues and improving system reliability.
Actively seek to learn about new technologies and trends, and how they might apply to what we’re building.
Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Consistently contribute to team documentation, sharing what you learn with the squad, and providing useful feedback during estimation and in retrospectives.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience.
3+ years of experience in software engineering post graduation.
Good experience in the .Net and C# ecosystem.
Working knowledge of architectural patterns for distributed systems (e.g., microservices, event-driven architecture using Kafka), and the judgement to weigh design trade-offs at a component level.
Experience working with cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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Location: Shanghai, China
About the company:
Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide.
About the team:
Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success.
About the role:
Lead and coordinate the end-to-end launch of our client's product in China by driving the execution roadmap, ensuring compliant operations, and mobilizing global functional teams (Product, Tech, Legal, Marketing, Finance, Support) alongside local external partners to deliver a high-quality, scalable market entry.
This is a high-impact, hands-on orchestration role where you act as the central point of coordination for China initiatives, accountable for execution discipline, launch readiness, risk and dependency management, compliance alignment, and clear KPI-driven reporting to ensure the program stays on scope, on time, and scalable.
This role is ideal for a strategic thinker and hands-on entrepreneurial operator who thrives in ambiguity, builds from scratch, and drives outcomes through influence in a fast-paced, cross-functional global environment.
China is a priority growth market, and this role puts you at the center of building the launch and scaling engine from day one, high visibility, real ownership, and a steep learning curve that will accelerate your growth as a cross-functional leader while helping shape our market leadership position in China.
Key Responsibilities:
China Launch Program Management & Execution
Own the China launch master plan, including milestones, dependencies, risks, and delivery timelines across functions.
Coordinate cross-functional execution with Global teams (Product, Tech, Legal, Marketing, Finance, Ops) to ensure on-time, high-quality delivery.
Establish a clear execution cadence: weekly progress reviews, risk tracking, decision logs, and escalation paths.
Ensure clear, consistent communication with global stakeholders through structured reporting, dashboards, and executive updates.
Coordinate cross-functional dependencies with HQ Marketing, Strategy team, and the local Marketing Manager to ensure launch readiness.
Product & Tech Localization: Ensure the product and tech localization workstream remains aligned with the overall launch roadmap by monitoring key milestones, identifying cross-functional dependencies, and escalating risks that may impact launch readiness, in close partnership with the Product Manager
Finance & Compliance Coordination
Financial operations: Coordinate with our ¨External Operations and Finance Firm ¨ to manage finance and accounting (bookkeeping, tax filings, statutory reporting, payroll, accounts receivable/payable, credit control, expense processing), ensuring alignment with Global Finance processes, timely closes, accurate data flows, and compliant local execution.
Compliance: Manage external China counsel in close collaboration with Global Legal to: track regulatory requirements impacting operations and product, and maintain a compliance roadmap and execution timeline
Operations & Customer Support
Working with management to define effective operational set-up and processes
Coordinate the setup and ongoing management of China local operations, acting as the central point of orchestration across global and local external partners.
Coordinate and manage external partners (e.g. agencies, service providers), managing contracts, ensuring clear scopes, timelines, and deliverables, performance tracking and issue resolution.
Define and implement the China customer support operating model in partnership with the global support team, ensuring it is fully operational at launch and scalable as volume grows.
Monitor and improve local customer reputation and service quality, driving strong ratings and responsiveness across key review platforms and social channels.
Managing general office operations – access, furniture, facilities and equipment
Cross-Functional Alignment & Reporting
Act as the single point of coordination for China-related initiatives across global teams.
Manage and communicate the P&L account.
Prepare structured updates for senior stakeholders covering: Progress vs plan, Risks, dependencies, and mitigation actions, Trade-offs and resourcing needs
Ensure alignment on priorities, timelines, and responsibilities across functions.
Drive clarity and accountability in a multi-time-zone, matrixed environment.
Requirements
Must-Haves:
5–8+ years in high-growth tech / consumer internet in roles such as Project/Program Manager, Operations Manager, Expansion Lead, or Strategy & Operations, with direct China experience.
Proven track record leading market launch / market entry programs end-to-end and scaling operations (master plan, milestones, dependencies, risks, delivery timelines). Strong ability to coordinate global teams across Product, Tech, Legal, Finance, Ops/Support, and Marketing driving execution through influence across time zones.
Hands-on experience managing external partners (e.g., legal counsel, accounting/finance firms, operations vendors, service providers), including scope, timelines, and issue resolution.
Ability to translate compliance/regulatory requirements into actionable roadmaps and execution tracking, aligned with Global Legal.
Experience coordinating finance operations with external providers and HQ Finance (tax, payroll coordination, reporting accuracy).
Experience setting up or coordinating customer support operations for a consumer digital product (process design, launch readiness, scaling, service quality).
Strong KPI/analytics fluency to manage execution and performance reporting (dashboards, operational KPIs, customer experience metrics).
Strategic mindset with a hands-on entrepreneurial approach; comfortable building from scratch, operating in ambiguity, and driving outcomes with lean resources.
Fluent Mandarin andEnglish; strong stakeholder management and cross-cultural communication.
Nice-to-Haves:
Experience in travel, e-commerce, telco, SaaS, or consumer tech industries.
Familiarity with China-specific tech constraints (local hosting, analytics, platform integrations, Great Firewall considerations).
Experience supporting reputation management and review/rating performance across local platforms and social channels (in coordination with Marketing/Support).
Consulting, PMO, or Strategy & Operations background.
MBA or formal project/program management training (eg. Agile) is a plus.
Location: Shanghai, China
About the company:
Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide.
About the team:
Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success.
About the Role:
You will be responsible for leading the entire product development lifecycle for the Chinese market. This includes overseeing the technical readiness and comprehensive localization across our core platforms: Web, iOS, and Android.
A primary responsibility will be the successful integration with key super-apps and the development of associated Mini Programs. Crucially, you will ensure that all product development meets the necessary technical compliance and regulatory standards for operation in China.
You will develop a deep understanding of Chinese users and business needs. You will translate those insights into real product localization decisions, guiding Engineering, Global Product, and local vendors toward the right priorities and execution.
This is a product strategy and hands-on role. You will work directly with Engineering, Global Product, and local vendors to implement China-specific infrastructure and tooling (analytics/tracking, integrations, performance constraints), coordinate local payment methods, and drive Mini Programs implementations and super-app distribution. You are not just defining strategy, you are driving implementation and ensuring delivery.
China is a priority growth market, and this role offers a unique opportunity to build the China product from the ground up, high visibility, real leadership, and a steep learning curve that will accelerate your professional growth, while shaping a category-leading experience and helping establish our client as a market leader in one of the world’s most competitive digital ecosystems.
Key Responsibilities:
Local Tech Stack Readiness (China)
Define and guide implementation of China-specific tech stack requirements (e.g., hosting approach, analytics/tracking, attribution, integrations, performance constraints).
Partner with Engineering and local vendors to coordinate technical readiness plans, timelines, and delivery.
Ensure data flows, measurement, and monitoring are reliable within China constraints (including troubleshooting and iteration post-launch).
Identify delivery risks early, unblock execution, and escalate trade-offs impacting launch quality or timeline.
Product Localization (Web + iOS + Android)
Lead China product localization end-to-end across Web, iOS, and Android, translating deep user understanding into requirements that improve trust, usability, and conversion.
Drive UX/UI and journey adaptations (language nuance, onboarding, checkout, post-purchase, support flows, trust signals) aligned with Chinese user behaviors and ecosystem expectations.
Partner with Global Product and Design to prioritize China-specific requirements and ensure high-quality delivery with Engineering.
Run lightweight discovery and iteration cycles using data, user insights, and experimentation to continuously optimize the localized experience.
Define and track product performance KPIs for China (e.g., conversion, activation, retention, payment success), ensuring measurable business impact.
Experiment.
Local Payments Integration
Lead integration and optimization of local payment methods (WeChat Pay, Alipay, UnionPay where relevant).
Ensure a seamless, high-conversion checkout experience and strong payment success rates.
Coordinate with Finance and Ops on payment operations (reconciliation, refunds, chargebacks/disputes where applicable) and ensure issues are resolved quickly.
Mini Program & Super-App Integrations
Own product requirements and delivery coordination for WeChat Mini Program development, ensuring parity with core journeys and conversion-quality UX.
Enable integrations with super-apps and travel platforms, translating partner requirements into internal specs and delivery plans.
Ensure integrations are measurable (tracking/attribution), scalable, and maintained with clear ownership and release processes.
Ecosystem & Support Readiness
Ensure product workflows and tooling support China customer service needs (handoffs, FAQs, refunds, troubleshooting flows) in partnership with Support.
Align localized product journeys with support processes and quality standards to protect customer experience at scale.
Monitor post-launch signals (CSAT, complaints, reviews, refund drivers) and drive improvements with Product/Support/Engineering.
Requirements
Must-Have:
6+ years of Product Management experience in B2C digital products, with hands-on ownership of China localization or market launch initiatives.
Proven experience localizing and optimizing product experiences for Chinese users across Web + iOS + Android (UX/UI, language nuance, trust signals, onboarding, checkout, post-purchase and support flows).
Strong working knowledge of China’s local tech stack and ecosystem constraints, including hosting considerations (e.g., ICP implications / Great Firewall constraints), codes, analytics/tracking and attribution tooling used in China, and common integration patterns.
Demonstrated delivery experience building and scaling China-specific capabilities end-to-end, including: WeChat Mini Program launch or scaling from scratch; Local payment integration and checkout performance optimization; super-app / travel platform integrations.
Strong data and KPI fluency to define success metrics and drive iteration (conversion, activation, retention, payment success rate, attribution accuracy, funnel drop-offs).
Technical fluency to work effectively with Engineering and vendors on APIs, data flows, integrations, and performance trade-offs; able to translate partner/market requirements into clear product specs.
Experience operating in a global, cross-border environment, aligning China-specific needs with global product and engineering teams and driving delivery through collaboration.
Agile leadership skills, with the ability to operate autonomously and lead cross-functional delivery teams.
Experience collaborating cross-functionally with Product, Engineering, Finance, Ops, and Support teams.
Fluent Mandarin and English.
Nice-to-Haves:
Background in travel, telecom, fintech, cross-border e-commerce, or consumer apps in China.
Experience working with local vendors or development agencies in China.
Technical background or prior experience in Engineering.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Warsaw, Poland
Dentons Business Services EMEA is the operational backbone of Dentons, one of the world's leading global law firms. We support legal teams across Europe, the Middle East, and Africa with top-tier business services, helping to deliver exceptional value to our clients.
At DBS EMEA, we believe in innovation, collaboration, and continuous improvement. Our diverse team supports key areas such as finance, IT, HR, and marketing, ensuring operational excellence at every level.
About the Role
Dentons Europe is seeking a Europe Head of Opportunity Management to lead a high-impact Proposals and Credentials team across the region. The team, based in Poland, is essential to the strategy of Dentons Europe and the commercial success of our firm. You will shape the journey of the team to be the center of excellence that is client-focused, efficient and effective. The team handles a steady workload of multi-jurisdictional pitches and proposals. Managing a team of four, you are an inspiring professional that brings technical expertise as well as people development skills. This is a senior, highly visible and strategic position, reporting to the Europe Clients & Markets Director.
You will be responsible for:
Setting the vision, strategy and standards for opportunity and proposals management across Dentons Europe.
Designing and embedding robust processes, tools and policies that improve win rates, profitability and client experience.
Leading and developing a high‑performing team of opportunity / proposal professionals.
Personally leading and overseeing major, high‑value pitches, panel reviews and RFPs for our most promising opportunities.
Working in close collaboration with our Head of Pricing, Head of Client Development and Head of Practices and Sectors, to ensure consistent go to market strategy, market positioning and a “one firm” approach.
Building a collaborative, inclusive and high-trust team culture that encourages shared ownership, constructive challenge and continuous improvement across proposals team.
The successful candidate will combine deep proposals expertise with strong stakeholder management, commercial acumen and a practical, tech‑enabled mindset.
Responsibilities
Strategic Leadership
Develop and own the global/regional Opportunity Management strategy, aligned with Dentons’ firmwide and client strategies.
Define what “best‑in‑class” opportunity management looks like for Dentons and create a roadmap to achieve it.
Serve as a trusted advisor to senior partners and leadership on major opportunities and panel reviews.
Team Leadership & Management
Lead, coach and inspire a hybrid team of proposal / opportunity professionals (and related roles), fostering a high‑performance, collaborative culture.
Set clear objectives, KPIs and development plans for team members.
Build and manage capacity and resourcing for the team, including collaboration with country and Practice and Sector MBD teams.
Major Proposals & Strategic Clients
Direct and, where appropriate, personally lead the end‑to‑end management of strategic proposals for the firm’s largest and most complex opportunities (e.g. global panel appointments, major cross‑border tenders, key client RFPs).
Shape win-strategies and value propositions in collaboration with partners, sector leaders and BD colleagues.
Ensure all proposal documents are client‑centric, compelling, commercially sound and aligned with Dentons’ brand and market positioning.
Process, Policy & Governance
Design and implement a consistent proposals methodology, including standardised stages, roles and responsibilities, timelines and quality standards.
Develop and roll out clear go / no‑go and bid qualification policies, ensuring disciplined pursuit decisions that align with strategic priorities and profitability thresholds in line with the region’s Market Positioning, DEI and Specialisation policies.
Introduce robust governance around opportunity pursuit, including escalation paths, approvals and risk checks.
Content, Tools & Technology
Oversee the development and maintenance of a centralised proposals knowledge base (e.g. content libraries, CVs, experience records, case studies, standard responses).
Evaluate, select and optimise technology platforms that support opportunity and proposal management (e.g. RFP / proposal automation tools, the firm’s CredsBank experience database, CRM and pipeline management tools, collaboration platforms).
Drive continuous improvement and adoption of tools and data to increase efficiency, insight and quality.
Collaboration & Stakeholder Management
Build strong relationships with partners, Business Development, Risk and other key stakeholders.
Work closely with Key Client Development team and Practice teams, to align opportunity management with client plans and growth targets.
Share best practice, training and guidance to enhance opportunity management capability across the firm, including involvement in the firm’s flagship training programs.
Continuous Improvement & Insight
Analyse win/loss data, pricing outcomes and client feedback to drive improvements in pursuit strategy, content and processes.
Track market trends in legal procurement, panel management and client buying behavior, and embed these insights into Dentons’ approach.
Champion innovation in proposals, including use of design, storytelling, digital formats and technology‑enabled solutions.
Requirements
Significant experience (10+ years) in proposal / bid / opportunity management within professional services; experience in a large law firm or comparable partnership environment is strongly preferred.
Proven track record of leading major, complex and multi‑jurisdictional bids and RFPs, ideally for international or global clients.
Strong understanding of proposal management technologies, such as proposal automation tools, content libraries, experience databases, CRM and collaboration platforms; ability to drive adoption and optimisation of these tools.
Experience designing and implementing go / no‑go frameworks, bid qualification criteria and opportunity governance.
Excellent stakeholder management skills, with the confidence and credibility to influence senior partners and leadership.
Outstanding written and verbal communication skills, with a sharp eye for detail and quality.
Strong project management skills, with the ability to manage multiple deadlines and stakeholders under pressure.
Commercial mindset, with an understanding of pricing, profitability, and the drivers of successful client relationships.
Strategic thinker who can translate vision into practical, scalable processes.
Highly collaborative, with a low‑ego, service‑oriented approach.
Resilient, adaptable and comfortable operating in a fast‑moving, entrepreneurial environment.
Client‑centric mindset and a passion for continuously improving the client experience.
Comfortable challenging constructively and pushing for higher standards.
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Veterinary care for your pet provided by PetHelp
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Senior Data Center Capacity Delivery Manager at Anthropic, you'll embed with project teams responsible for delivery of leased and partnered data center capacity. Your primary role will be to lead these partners to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center.
Additionally, you'll validate deal readiness, coordinate complex stakeholder relationships, maintain regular reporting and status tracking, and ensure seamless transitions from project inception through operational readiness.
This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure.
Responsibilities
Lead. This is a role where leadership trumps management and process. You will be at one or more project sites 60% of the time or more and expected to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner.
You are expected to be a force multiplier that develops and enhances the skillset that development partners, general contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment.
Confirm deal readiness and serve as the gatekeeper to validate transaction viability from Letter of Intent (LOI) through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment
Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders
Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships
Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production
Prepare and present regular executive reporting on progress versus plan for facility development, supporting forward capacity planning and strategic decision-making
Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements
Develop and refine standardized processes and playbooks for facility delivery, driving continuous improvement as Anthropic scales its infrastructure footprint
You may be a good fit if you
Have 10+ years of experience in the highest level of site leadership managing data center delivery, construction projects, or infrastructure deployment at scale. You won’t have a big direct team to delegate too but will instead be able to treat the entire cross functional organizations at a jobsite as your team.
Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions and guiding delivery execution without the need to consult across multiple external parties.
You should understand data center design and construction as a simple and repeatable process that allows you to build and optimize delivery without a playbook and with minimal processes and tools handed to you. If you can think about building a data center the way kids might build a tree fort or construct a lego set, we want to talk.
In this role you will often be on an island and responsible for your own destiny. You will have free reign to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts; you will create your own influence by building relationships at the site and diving in at all phases to deliver success.
You must thrive operating with ambiguity and have a willingness to own project outcomes, knowing that the buck stops with you.
In this role, it is imperative that you are as comfortable in boots on a job site working to solve productivity issues with a group of blue collar trades as you are working across executives at development and contractor partners to optimize contract and commercial structures that incentivize delivery speed.
It's a bonus if you
Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems
Have had leadership positions (General Superintendent, Project Manager) within a GC or EPC on hyperscale data center projects or in self performance of hyperscale data center development projects.
Prioritize extreme ownership and have the ability to create winning cultures across diverse job sites.
Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Atlanta, United States
Workplace: remote
Strategic Prospecting:
Identify, target, and develop a pipeline of high-potential accounts. You will play a key role in onboarding new clients and helping to grow the brand recognition of AI Digital in the programmatic ecosystem.
Partnership Development & Management:
Establish, manage, and scale strategic partnerships with agency and brand teams, focusing on creating long-term value for both AI Digital and our partners. You will work closely with internal teams to ensure alignment between AI Digital’s solutions and the needs of our partners, driving mutual growth and success.
AI Digital’s Advocate & Voice in the Marketplace:
Utilize your extensive network and deep knowledge of the programmatic industry to position AI Digital’s solutions effectively to agency and brand stakeholders. Your goal will be to ensure our offerings are recognized as valuable, innovative, and essential in a rapidly evolving marketplace.
Bachelor’s Degree:
A solid educational foundation that supports the advanced understanding and communication of complex concepts in digital advertising.
5+ Years of Experience:
Demonstrated experience selling digital media managed services to independent agencies/brands. Your track record should reflect successful relationship-building and business development within the programmatic space.
Industry Expertise:
A thorough understanding of the programmatic landscape and how each channel contributes to the marketing funnel. You should be highly knowledgeable in programmatic advertising (especially demand-side platforms, with additional expertise in supply-side or curation being a plus), as well as paid search and social media.
Tech-Savvy:
Proficiency in sales CRM tools like HubSpot, with the ability to leverage these tools to manage relationships and drive sales efficiency.
Excellent Communication Skills:
Capable of effectively collaborating with internal departments and external stakeholders, with the ability to convey complex ideas clearly and persuasively.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Account Abuse team is tasked with ensuring Anthropic’s computing capacity is allocated fairly, minimizing resources available to bad actors and preventing them from coming back. As a software engineer on this team, you will build systems that gather and analyze signals at scale, balancing tradeoffs and coordinating closely with stakeholder teams throughout the company. The ideal candidate can see things from opponents’ perspectives, understand their means and motives, and anticipate their responses to countermeasures.
Responsibilities:
Ability to think and respond quickly in a rapidly-changing greenfield environment
Jumping into other teams’ code to identify key points to gather signals or introduce interventions with minimal impact on their systems’ stability, complexity, or overall architecture
Integration with third-party data-enrichment vendors
Creating monitoring dashboards, alerts, and internal admin UX
Working closely with our data scientists to maintain situational awareness of our current usage patterns and trends, and with our Policy & Enforcement team to maximize the impact of their human-review availability
Building robust and reliable multi-layered defenses
Lead root cause analyses and deep-dive investigations into account activity to identify abuse patterns, uncover emerging attack vectors, and inform both immediate enforcement actions and longer-term systemic defenses
You may be a good fit if you have:
A Bachelor’s degree in Computer Science, Software Engineering or comparable experience
Proficiency in Python, SQL, and data analysis tools.
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Strong candidates may also:
8+ years of industry software engineering experience (not including internships and co-ops), preferably with a focus on integrity, spam, fraud, or abuse detection.
Have experience building trust and safety mechanisms for and using AI/ML systems, such as fraud-detection models or security monitoring tools or the infrastructure to support these systems at scale
Have worked closely with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоThis role also requires strong working overlap with Americas time zones due to production support and on-call responsibilities
ОфисOffice Based - London, UK
География найма не уточнена
Houston, United States
seniorSan Francisco, CA | New York City, NY; Location Preference: Preference will be given to candidates based in New York or the San Francisco Bay Area as these positions are part of an SF- or NY-based team
УдалённоГеография найма не уточнена
leadГеография найма не уточнена
Shanghai, China; Drive clarity and accountability in a multi-time-zone, matrixed environment; Strong ability to coordinate global teams across Product, Tech, Legal, Finance, Ops/Support, and Marketing driving execution through influence across time zones
