Location: Australia; Singapore
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
- Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales
Requirements
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Currently based in Australia or Singapore.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Location: Remote - US
About the Job:
AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse.
This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data.
Responsibilities:
Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations.
Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact.
Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls.
Who You'll Work With:
Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like.
Qualifications:
8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe.
Experience with Salesforce data models and CRM data quality at scale.
Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
A track record of delivering cross-functional programs without direct authority.
Nice to Have
Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts.
Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing.
Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$152,900
- $210,210
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600
- $189,200
**
Zone 3:
All other US locations - $129,900
- $178,640*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
This is a rare PM role with true vertical ownership across the full product lifecycle, from early-stage research and pre-training through post-training, UX buildout, GTM strategy, and pricing. It gives the right person a GM-like mandate to drive product decisions end-to-end, in a way that’s unique for a company of our scale.
We’re looking for a Product Manager to build the AI tools our customers will rely on. You have a real engineering or quantitative foundation and a track record of shipping products. You can take the state-of-the-art systems our research team builds and turn them into products that creators love.
You’ll deeply understand what users want, what’s technically possible, and what’s strategic for our business. You’ll be the bridge between our users and our internal teams, so we ship our models and products with the most value for Runway’s creators.
This role is a fundamental and critical part of the team at a market-defining company in its early stages.
What you’ll do
- Own the product strategy and roadmap for your area, from early model development through launch, pricing, and go-to-market
- Partner with research to shape what gets built, translating customer needs and model capabilities into clear product requirements and priorities
- Work closely with engineering and design to ship new products and continuously improve existing ones, making sound technical tradeoffs along the way
- Define and analyze product metrics, run A/B tests, and use data (including your own SQL and Python analysis) to validate pain points and prioritize features
- Talk with users weekly to uncover use cases and turn feedback into product decisions
- Drive pricing and GTM strategy in partnership with business teams
What you’ll need
- 4+ years of product management experience, including taking products from zero to one
- A strong technical foundation, typically demonstrated by things like the following:
- A degree in a technical or quantitative field such as computer science, HCI, math, statistics, or physics
- Professional experience writing code before the LLM codegen era (e.g., as a software engineer, data scientist, data analyst, or technical founder who built and bootstrapped a product)
- Hands-on fluency with SQL, Python, AI code generation tools, and version control best practices
- Working knowledge of current ML capabilities and products, and the ability to discuss tradeoffs with researchers and engineers
- Experience in fast-moving teams, with comfort operating amid ambiguity
- Excellent written and verbal communication skills
Nice to have
- Experience with generative AI, creative tools, or media products
- Experience owning pricing or GTM for a product
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote - US
About the Job:
LaunchDarkly is seeking a People Systems, Analytics and AI Manager to be our subject matter expert on HR systems and to turn People data into insights that help business leaders make better decisions. You will build the reports, analytics, and dashboards that tell the story of our workforce, and you will use AI tooling to make those stories faster to create, easier to understand, and more compelling.
This is an individual contributor role reporting to the Director, People Programs, Systems and Analytics. You will work closely with People Operations, Finance, and leaders across the business, and you will own your work from question to insight to action.
We are looking for someone who combines deep HR systems knowledge with strong analytical skills, creativity in how data is presented, and sound judgment about people data and AI.
Responsibilities:
Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management.
Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions.
Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows.
Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives.
Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems.
Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data.
Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions.
Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience.
Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation.
Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence.
Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics.
Qualifications:
8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment.
Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration.
Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills.
Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use.
Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders.
Strong understanding of data integrity, privacy, and confidentiality practices for employee data.
Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail.
Curious, pragmatic problem solver who enjoys simplifying complex processes and data.
Comfortable working with a highly distributed team across time zones.
Nice to Have:
Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt).
Experience with integrations and workflow automation tools.
Knowledge of workforce planning, compensation, or engagement analytics.
Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
121,800 - $167,530
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
109,700 - $150,810
**
Zone 3:
All other US locations - $
103,600 - $142,450
*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone.
Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used.
YOUR MISSION
As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query.
This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural.
WHAT YOU'LL DO
- The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural.
- The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves.
- Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together.
- Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see.
- AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights.
- Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data.
WHAT YOU'LL BRING
- 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI.
- A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream.
- Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together.
- Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself.
- The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market.
- Experience with enterprise admin or governance products (IAM, security, compliance, audit)
- Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML)
- Experience designing APIs, MCP servers, or connectors for analytics
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content.
Responsibilities
Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work.
Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising.
Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations.
Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications.
Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively.
Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work.
Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines.
Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality.
Contribute ideas during creative development and brainstorming sessions.
Stay current on design trends, best practices, and emerging tools that can strengthen creative execution.
Qualifications
8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets
Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work
Motion design and animation experience is a plus
Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications
Advanced proficiency in Adobe Creative Suite and PowerPoint
Knowledge of typography, layout, color, visual hierarchy, and information design
Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking an experienced Assistant Vice President or Vice President Creative Production Manager to join the Creative and Content team. This role leads the execution of integrated marketing and content initiatives from concept through delivery, including integrated marketing campaigns, thought leadership, video productions, brand initiatives, digital content, and internal communications. This individual will establish and optimize workflows, manage timelines and budgets, oversee production operations, and ensure all work is delivered efficiently and to the highest creative and operational standards.
Responsibilities
Lead projects through the full production lifecycle, from intake and scoping through launch, delivery, and archiving.
Develop and manage project plans, timelines, budgets, resource allocations, production schedules, and key dependencies across multiple concurrent initiatives.
Lead project kickoffs, stakeholder reviews, status meetings, and cross-functional standups to maintain alignment, accountability, and project momentum.
Partner with the Creative, Content, and Marketing teams and business stakeholders to define project objectives, deliverables, timelines, resource requirements, and service-level expectations.
Manage stakeholder feedback and approvals, translating input into clear, actionable direction for internal teams and external partners.
Build and maintain relationships with agencies, production companies, freelancers, photographers, editors, crew members, and other creative vendors.
Develop, negotiate, and manage project estimates, production budgets, statements of work, contracts, vendor deliverables, and overall spending.
Oversee vendor and freelancer onboarding, ensuring alignment with project requirements, team processes, and brand standards.
Serve as the primary liaison for Legal and Compliance, coordinating content submissions, managing revisions, and driving projects through final approval.
Coordinate production logistics, including locations, travel, permits, releases, equipment rentals, and vendor support.
Establish and continually improve production and content operations workflows, operational processes, and quality-control standards that increase efficiency, scalability, and consistency across the organization.
Qualifications
7-12+ years of experience in production management, creative operations, project management, studio production, or in a related field
Experience in financial services, fintech, asset management, wealth management, or another highly regulated industry
Strong knowledge of video production, photography, post-production, digital content creation, and integrated campaign workflows
Demonstrated experience managing production budgets, timelines, external agencies, freelancers, and creative vendors
Able to manage multiple priorities and deadlines while maintaining a high level of attention to detail
Strong understanding of integrated marketing campaigns and multi-channel content distribution
Knowledge of current content production trends, emerging technologies, and best practices across digital, social, and video platforms
Experience working with project management tools, workflow, and resource planning platforms to support production operations and team collaboration
Benefits
The base salary range for this role is $125,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable.
THE OPPORTUNITY
- Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap
- Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment
- Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders
- Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting
- Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment
- Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems
- Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems
- Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes
- Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability
- Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders
WHAT YOU WILL TACKLE FIRST
In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture:
- Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions
- Reduce the time needed to find the root cause of reconciliation breaks from weeks to days
- Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership
- Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production
WHAT YOU BRING
- Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change
- A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships
- Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record
- Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems
- Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms
- Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability
- Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability
- Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements
- Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap
- Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams
- Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content.
Responsibilities
Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work.
Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising.
Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations.
Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications.
Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively.
Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work.
Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines.
Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality.
Contribute ideas during creative development and brainstorming sessions.
Stay current on design trends, best practices, and emerging tools that can strengthen creative execution.
Qualifications
8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets
Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work
Motion design and animation experience is a plus
Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications
Advanced proficiency in Adobe Creative Suite and PowerPoint
Knowledge of typography, layout, color, visual hierarchy, and information design
Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively
Benefits
The base salary range for this role is $125,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group.
This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities.
You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates
This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals.
How you can make an impact:
Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business
Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business
Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance
Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage
Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly
Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information
Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks
Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required
Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business
Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood
Let's connect if:
You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles
You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions
You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required
You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively
You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US
You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation
You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required
You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation
You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook
You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We are seeking a Manager, Business Operations to keep licensing deals moving from term sheet to signature for our Digital Licensing & Partnerships team. Reporting to the VP, Digital Licensing & Partnerships, you'll be the first point of contact for licensees on contract matters and lead our integration into Hasbro's Rightsline instance, working closely with Business Operations, Business Development, Production, Marketing Legal, and Finance across PC/Console and Mobile/Casino categories.
This role combines contract know-how, attention to detail, and cross-functional fluency. You'll work within Legal-approved templates and guidelines, with Legal retaining responsibility for legal advice and approval of non-standard terms. Success will come from shorter contract cycle times, accurate rights data, and a contracting process that scales as the business grows.
This is a hybrid role requiring three days a week in our Renton, WA office.
A Day in the Life as a Manager, Business Operations:
● Serve as the first point of contact for licensees on contract matters, preparing agreements from Legal-approved templates, leading first-pass redlines, and escalating non-standard terms to Legal.
● Lead our integration into Rightsline, partnering with Hasbro's Rightsline system owner on deal and rights record setup, data migration, workflows, and governance.
● Maintain accurate rights and deal records, including term, territory, royalty, and minimum guarantee (MG) data, and partner with Finance on royalty tracking and reporting.
● Track contracts across the deal pipeline with the Director, Business Operations, flagging delays and open issues before they slow deals down.
● Translate business terms into clear contract language alongside Business Development leads, so they spend less time drafting redlines themselves.
● Build playbooks, templates, and clause libraries with Legal, including our Sr Attorney and Paralegal, to speed up future deals and reduce rework.
● Answer contract status and deal-terms questions from BD, Finance, and other partners, routing legal questions to Legal and providing overflow support on NDAs and services agreements.
What You'll Bring:
● 6+ years' experience in Contract administration, licensing operations, or legal support experience, ideally in gaming, media, or entertainment
● Hands-on experience preparing and negotiating licensing agreements, including royalty structures and minimum guarantee (MG) mechanics?
● Working knowledge of IP licensing concepts, including copyright and trademark
● Clear written and verbal communication skills, with experience working directly with external partners and across BD, Finance, and Legal
● Organizational skills to manage many contracts at once as priorities shift
● Experience with Rightsline or a similar rights or contract management system a plus
● Familiarity with video game licensing a plus
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$108,600
—
$162,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-DNI
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $112000- $125000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Growth Engineering
WHY THIS ROLE EXISTS
Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support.
WHAT YOU'LL ACTUALLY DO
- Turn growth team problems into useful features. Define a small first release and build it across backend and frontend.
- Own database schemas, query performance and safe migrations on a live database.
- Build third-party integrations that handle API quotas, rate limits, retries and webhooks.
- Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail.
- Ship LLM features and measure quality, latency and cost per result.
- Own environments, releases, monitoring, security and access. Share on-call responsibility.
- Define success metrics, track adoption after launch and improve what you ship.
MUST-HAVES
- Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results.
- Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them.
- Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases.
- API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users.
- Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build.
- High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments.
- Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence.
- Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours.
OUR TECH STACK
- Languages: Python and TypeScript.
- Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs.
- Frontend: React with server-side rendering.
- Data: PostgreSQL and S3-compatible object storage.
- Infrastructure: Linux, Docker and GitHub Actions CI/CD.
- AI: LLM APIs from major providers.
- Quality: Static typing, linters and automated tests in both languages.
Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking.
INTERVIEW PROCESS
1. Recruiter screen: role expectations, logistics and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs.
4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it.
5. Offer.
WHAT WE OFFER
Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to develop friendship and connection. That's where you come in!
Magic: The Gathering Arena is a live-service game, and players notice the moment something breaks. The Services Ecosystem team keeps the platform underneath it fast, stable, observable, and cost-efficient. We're looking for a Senior Software Engineer who thrives in distributed systems, loves a clean and clear dashboard, and wants to help us bring a mature platform into its next era of cloud native tooling.
What You’ll Do:
Design and implement reliable, scalable solutions in C#/.Net and Kubernetes for Magic: The Gathering Arena to maximize uptime and minimize cost.
Make telemetry work for us
by improving signal-to-noise across Prometheus, Grafana, and Datadog. Curate beautiful dashboards that answer questions before we think to ask them.
Own service developer experience, tooling, and quality of life for internal customers. Solve problems for your teammates and our players. Rejoice!
Help build the roadmap
by spotting high business impact problems worth solving, writing up proposals, and advocating for them with the team and our partners.
Support the end to end live product development lifecycle and resolve technical problems as they arise in the production environment.
Bring technical expertise in cloud native solutions and expand your knowledge in related fields.
Bring quality, efficiency, and effectiveness to a fun-loving, hardworking, and highly engaged team.
What You'll Bring:
4+ years of professional software engineering experience, with time spent building and supporting a live-service product.
Hands-on experience running scalable workloads on Kubernetes in the cloud.
Experience with distributed message-driven architectures (RabbitMQ, SQS, Kafka, or similar).
Infrastructure as code experience, ideally Terraform.
Real observability experience with Prometheus, Grafana, Datadog, or similar, plus opinions on what makes an alert worth waking up for and easy to grok at 2am.
A track record of debugging complex issues across service boundaries, using logs, metrics, and a healthy amount of curiosity.
You'll thrive with us if you are comfortable being multi-threaded, are a self starter, want roadmap influence, and can hold empathy for past decisions while keeping an eye towards modernizing.
Bonus Points:
FinOps (OpenCost/Kubecost), GitOps (Helm, ArgoCD), service coordination (etcd, ZooKeeper), hands on experience with agentic coding and workflows assisted by Claude/ChatGPT/etc.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
We are an Equal Opportunity / Affirmative Action Employer
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$133,200
—
$212,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Spain; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
As our Senior Talent Operations Specialist at Airalo, you will own the systems, data, and processes that help recruiters and hiring managers hire efficiently. You will turn complex workflows into scalable processes, make sure our hiring data is reliable, and give leaders the insights they need to plan headcount with confidence.
You are someone who sees a manual step and wants to automate it, sees a messy dataset and wants to fix it at the source, and sees a new tool and asks how we can best equip it. You are equally at ease configuring an ATS, running a training session for interviewers, and presenting funnel insights to business leaders.
You will work in close coordination with our Talent Acquisition team, People team, Finance, Legal, and IT, as the processes and systems you build need to work for every region we hire in.
Responsibilities include but are not limited to
Own the configuration, administration, and optimization of our ATS and wider recruiting tech stack, including integrations
Evaluate, implement, and retire tools, and manage the vendors behind them
Build automations that remove manual work from talent team members' days
Design, document, and continuously improve end-to-end hiring workflows, from requisition approval to onboarding handoff
Keep hiring practices consistent across regions and compliant with data privacy regulations (e.g., GDPR)
Build dashboards and reports on funnel conversion, time to hire, source effectiveness, and pipeline health, and keep ATS data reliable
Translate data into recommendations for Talent and business leaders, including support on headcount planning
Maintain guides, templates, and training so recruiters and hiring managers can self-serve, and lead change management for new tools and processes
Mentor more junior team members and make sure every candidate gets a smooth, respectful process
Support recruitment as needed, particularly during peak hiring periods
Must-haves:
5+ years in recruitment operations, talent acquisition, or People Ops, with significant hands-on ATS administration (Lever or a comparable ATS)
Proven experience building recruiting reports and turning the data into clear recommendations
Proven experience building automations or integrations that remove manual work from recruiting workflows
Proven experience leading change management and delivering enablement, including training and documentation
Working knowledge of data privacy requirements in hiring (e.g., GDPR) across regions
Ability to manage multiple concurrent projects with cross-functional stakeholders
Excellent written communication and documentation skills; business-fluent English
Skilled in using AI to improve recruiting workflows and reporting while protecting candidate data and mitigating bias
Good to have:
Experience with Notion, LinkedIn Recruiter, and Metaview
Experience with workflow automation tools
Experience in a fast-moving environment such as a startup or scale-up
Additional languages alongside English
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates in UK and Spain. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: GBP 64,400-96,600
📍 Spain: EUR 50,000- 75,000
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.
ABOUT THE TEAM AND ROLE:
Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers.
As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time.
RESPONSIBILITIES:
- Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers.
- Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it.
- Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data.
- Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers.
- Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible.
- Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right.
REQUIREMENTS:
Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance.
You should have:
- At least 2 years of software engineering experience
- A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease
- Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow
- Proven ability to design and deliver APIs for a rapidly scaling product surface
- Proficiency building web interfaces with React or similar
- Experience with at least one major cloud provider (AWS, GCP, Azure)
- Strong intuition for what makes APIs easy for both humans and agents to use correctly
Bonus points for:
- Experience at a SaaS company with usage-based or consumption pricing models
- Experience building billing-specific features, such as usage dashboards or cost reporting
- Strong familiarity with a compiled language like Rust, Go, or Java
- Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data
- Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
УдалённоRemote - US
УдалённоseniorСША; Lastly, the provided range is the expected salary for candidates in the U.S
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - US; Comfortable working with a highly distributed team across time zones
УдалённоseniorГеография найма не уточнена
Salt Lake City, Utah, United States
New York, New York, United States
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
New York, New York, United States
ГибридГеография найма не уточнена
Renton, Washington, United States
ГибридГеография найма не уточнена
seniorUnited States (Remote)
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on
УдалённоRemote (United States | Canada)
seniorRenton, Washington, United States
УдалённоseniorSpain; United Kingdom; We sincerely thank all applicants in advance for submitting their interest in this opportunity; This role is remote and open to candidates in UK and Spain