Location: Vancouver, Canada; Houston, United States
Role:
As part of the System Engineering Department, the Flight Operations System Engineer will participate, and coordinate the work needed for the analysis, planning and definition of the constellation operations ConOps, and the preparations, testing and execution of the operations procedures.
Tasks:
The Satellite Flight-Operations engineer will perform and participate in the following tasks and activities, depending on the background and experience of the candidate.
Trade-off studies to design, develop and simulate the overall Satellite LEOP plan.
Development of Spacecraft In-Orbit Operations Procedures and oversight of their execution and associated trainings.
Development of Satellite Operation Manuals, test procedures and oversight of their execution and associated trainings.
Verification & Validation Matrices of the operations procedures for on-orbit commissioning, routine, and contingency operations of the mission.
Support In-Orbit Test (IOT), anomaly resolution + FDIR.
Support the Satellite Simulator Operation and script development.
Must haves
:
Bachelor’s degree in engineering in a relevant field
At least 10 years of relevant practical experience
Previous experience with LEO/MEO satellite systems.
Experience with automated satellite operations, especially design and IOT.
Systems Engineering experience in concepts of space and ground segment design, specification and integration, knowledge of Flight Software role in operations, Satellite Database Operations concept and telemetry structure concepts.
Experience creating or using models and/or simulation software.
Knowledge of Python or other scripting languages
Knowledge of Matlab
Knowledge of AG1's Systems Tool Kit (STK)
Complementary skills/knowledge
:
Previous experience in Constellation Operations
Development and testing of new automated operations
Knowledge of MS Excel, for the purposes of engineering analyses
Knowledge of requirements Management tools such as DOORS/Windchill/Jama
Demonstrated capability to efficiently work with little to no supervision
Strong written and verbal communications skills in English, knowledge of French will be considered favorably
Location: Vancouver, Canada; Houston, United States
Role:
As part of the System Engineering Department, the Flight Operations Engineer will participate, and coordinate the work needed for the definition, development and execution of the constellation operations, and the preparations, implementation, testing and verification of the operations procedures.
Tasks:
The Satellite Flight-Operations engineer will perform and participate in the following tasks and activities, depending on the background and experience of the candidate.
Trade-off studies regarding the design, develop and testing of the satellite/constellation operations procedures.
Development of Spacecraft In-Orbit Operations Procedures and oversight of their execution and associated trainings.
Development of Satellite Operation Manuals, test procedures and oversight of their execution and associated trainings.
Verification & Validation Matrices of the operations procedures for on-orbit commissioning, routine, and contingency operations of the mission.
Support In-Orbit Test (IOT), anomaly resolution + FDIR.
Support the Satellite Simulator Operation and script development.
Must haves:
Bachelor’s degree in engineering in a relevant field
At least 7 years of experience
Previous experience with
LEO/MEO SatOps
.
Experience with
automated satellite operations and IOT
Experience in
concepts of space and ground segment design, specification and integration, knowledge of Flight Software role in operations, Satellite Database Operations concept and telemetry structure concepts.
Knowledge in
Python
or other scripting languages
Complementary skills/knowledge:
AG1's Systems Tool Kit (STK)
Requirements Management tools such as DOORS/Windchill/Jama
Previous experience in Constellation Operations
The design, development and testing of new automated operations flows and scripts.
Experience creating or using models and/or simulation software.
Demonstrated capability to efficiently work with little to no supervision
Strong written and verbal communications skills in English, knowledge of French will be considered favorably
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Rain is hiring a Senior Product Operations Manager to be the connective tissue across product, engineering, partnerships, and our fintech, neobank, and institutional customers. As Rain scales, the difference between a good product org and a great one is the rigor of the operating system underneath it — how partner feedback gets in, how decisions get made, how launches land, and how the whole machine compounds.
This is a senior individual contributor role. You'll own the product operating system end to end: the rituals, the launch motion, the partner feedback loops, the tooling, and the cross-functional surfaces that make the rest of the team faster and sharper. You'll work directly with PMs, engineering, partnerships, support, compliance, and our largest external partners.
WHAT YOU'LL DO
• Own the product operating cadence — planning, prioritization, roadmap reviews, launch reviews, and the rituals that keep a fast-moving product org aligned
• Run the launch motion end to end across cards, payments, and platform — readiness, partner enablement, internal rollout, support and CX prep, and post-launch measurement
• Build and run the partner feedback loop — capture input from our fintech, neobank, and institutional partners across channels, synthesize it, and turn it into prioritized product signal
• Stand up the tooling, dashboards, and documentation that make product operations leveraged — partner trackers, release notes, status comms, internal knowledge bases
• Partner with PMs to scope and ship cross-functional initiatives that touch support, compliance, partnerships, and finance, and own the seams between teams
• Drive the operational excellence that scales a product org — metrics hygiene, postmortems, decision logs, and the institutional muscle that compounds quarter over quarter
• Identify and remove friction wherever you find it — process, tooling, communication, decision-making — and raise the bar for how the team operates
WHAT WE'RE LOOKING FOR
• 5–8 years of product operations, program management, chief-of-staff, or strategy & operations experience, with a track record of building operational excellence inside a product-led company with a strong engineering culture and high bar for quality
• Exceptional product judgment and operating instincts — you're someone others describe as one of the sharpest operators they've worked with, and you consistently raise the bar for the people around you
• A senior, autonomous operator who can define the problem, drive the plan, and own the outcome without needing close direction
• Strong technical fluency (APIs, payments systems, blockchain concepts) and the instinct to pull on technical threads yourself rather than defer to engineering or product
• Genuinely excited to live in the details — you believe operational excellence is won in the specifics and are energized by the work to get them right
• Excellent written and verbal communication; you can operate with sophisticated external partners, internal engineering teams, and executive stakeholders with equal ease
• Proven ability to ship cross-functional initiatives quickly, measure their impact, and iterate in a fast-moving environment
NICE TO HAVE, BUT NOT MANDATORY
• Experience operating inside a product org shipping cards, payments, or cross-border fintech products
• Exposure to stablecoins, crypto, or smart contract ecosystems
• Previous startup or hypergrowth environment experience
• Experience standing up product ops as a function from early days
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc.
What You’ll Be Doing
AI Agent Review & Escalation -
Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale.
Risk Patrol Operation -
Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations.
Market Abuse
Investigation
- Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report.
SOP Development & Agent Skill Authorship
- Translate frontline risk experience into structured SOPs and agent skill sets. Identify blind spots in current detection logic, document edge cases, and collaborate with the Product team to continuously improve automated coverage.
Risk System Quality Review
- Conduct regular reviews of agent performance — assessing output quality, surfacing systematic errors, and proposing refinements. Serve as a quality gate between automated risk outputs and business-level decisions.
Cross-Functional Risk Coordination
- Communicate escalated risk findings clearly to Product, Compliance, Legal, and Operations teams. Ensure AI-generated intelligence is accurately interpreted and translated into actionable, well-documented recommendations.
What We Look For In You
3+ years in trading risk, ideally at a crypto exchange or derivatives venue.
Deep knowledge of attack vectors: pump-and-dump, wash trading, liquidation suicide attacks, Sybil patterns, flash crashes.
Strong data intuition — Able to QA AI-generated analysis, spot anomalies in outputs, and challenge agent conclusions.
Comfort operating in an AI-augmented workflow: prompting agents, reading structured outputs, making final calls under time pressure.
Excellent judgment in ambiguous, high-pressure situations — You decide, the agent advises.
Cross-functional collaboration skills; able to work with PMs, engineers, and compliance.
Nice-To-Haves
Hands-on experience with LLM-based tools, SQL, or Python — Enough to validate AI-generated queries.
Personal trading experience or financial risk certification (FRM/CFA).
Mandarin proficiency for collaboration with technical teams.
Experience writing or refining risk SOPs or runbooks.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc.
What You’ll Be Doing
AI Agent Review & Escalation -
Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale.
Risk Patrol Operation -
Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations.
Market Abuse
Investigation
- Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report.
SOP Development & Agent Skill Authorship
- Translate frontline risk experience into structured SOPs and agent skill sets. Identify blind spots in current detection logic, document edge cases, and collaborate with the Product team to continuously improve automated coverage.
Risk System Quality Review
- Conduct regular reviews of agent performance — assessing output quality, surfacing systematic errors, and proposing refinements. Serve as a quality gate between automated risk outputs and business-level decisions.
Cross-Functional Risk Coordination
- Communicate escalated risk findings clearly to Product, Compliance, Legal, and Operations teams. Ensure AI-generated intelligence is accurately interpreted and translated into actionable, well-documented recommendations.
What We Look For In You
3+ years in trading risk, ideally at a crypto exchange or derivatives venue.
Deep knowledge of attack vectors: pump-and-dump, wash trading, liquidation suicide attacks, Sybil patterns, flash crashes.
Strong data intuition — Able to QA AI-generated analysis, spot anomalies in outputs, and challenge agent conclusions.
Comfort operating in an AI-augmented workflow: prompting agents, reading structured outputs, making final calls under time pressure.
Excellent judgment in ambiguous, high-pressure situations — You decide, the agent advises.
Cross-functional collaboration skills; able to work with PMs, engineers, and compliance.
Nice-To-Haves
Hands-on experience with LLM-based tools, SQL, or Python — Enough to validate AI-generated queries.
Personal trading experience or financial risk certification (FRM/CFA).
Mandarin proficiency for collaboration with technical teams.
Experience writing or refining risk SOPs or runbooks.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix!
This role is responsible for running a tight, efficient, and scalable live casino operation—ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
What You’ll Own:
Studio Efficiency & Cost Optimization
Optimize cost structures across studios, including staffing, scheduling, and resource allocation.
Closely monitor and improve key metrics such as:
Cost per table / per shift
Staffing ratios
Studio utilization
Identify inefficiencies and implement initiatives to reduce operational costs without impacting quality.
Maximize revenue generation from live casino studios through:
Table performance optimization
Capacity utilization
Market-specific adjustments
Operational Performance & Delivery
Drive operational discipline, consistency, and reliability in game delivery.
Ensure seamless 24/7 live casino operations across all studios and markets.
Lead incident management, escalation handling, and rapid resolution processes.
Maintain clear KPIs, SLAs, and performance tracking across all operational layers.
Compliance & Risk Management
Ensure full adherence to gaming regulations, licensing requirements, and internal policies.
Partner with Compliance and Legal teams on operational governance.
Maintain strong fraud prevention and risk control practices.
Scalability & Execution
Oversight of new studio launches and High level Technical understanding of what it takes to launch a new studio
Ensure operational readiness and smooth execution of growth initiatives.
What We’re Looking For:
8+ years of experience in operations, with strong exposure to high-volume, 24/7 environments.
Experience in live casino similar real-time operations is crucial.
Proven track record in cost optimization and operational efficiency.
Experience managing large, shift-based teams.
Strong operator mindset: structured, disciplined, and results-driven.
Highly analytical, with a focus on metrics, performance, and continuous improvement.
Ability to balance cost efficiency with quality and revenue outcomes.
Hands-on leader who can dive into operational details when needed.
Strong stakeholder management across Operations, Tech, Product, and Commercial teams.
Comfortable working in fast-paced, high-pressure environments.
Here's What We Offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Jakarta
Workplace: remote
CSM Indonesia is looking for self-motivated and skilled seafarers to join our expanding offshore fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Operate cable engines, linear cable machines, turntables, tensioners, winches, and associated deck equipment
Monitor cable tension, speed, and alignment during laying, burial, and recovery operations
Assist with loading, splicing, testing, and maintenance of subsea cables
Perform routine inspections, basic troubleshooting, and preventive maintenance of equipment
Requires technical skill, strong safety awareness, and the ability to work in challenging offshore environments to ensure cable operations are carried out accurately and safely
Holder of valid STCW certifications required for the position
Experience with multicultural working environment.
Good communication and skills of English language.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements of 3 years on Cable Layers / Pipe / MPSV/ DSV vessels
at least 1 - 1.5 years’ experience in Carousal operating
CONTRACT TERMS & CONDITIONS
Contract Duration [9 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Ukraine; Spain; Poland; Portugal; Romania
About Us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
Now we are looking for a
Senior ML Operations Engineer
to join us as part of our team.
About the role
As a Senior ML Operations Engineer, you will support teams building and deploying AI-driven solutions, helping them overcome common challenges in the ML development, deployment, and support lifecycle. This role offers autonomy in decision-making, encouraging a proactive approach to solving complex issues and finding optimal solutions for scalable systems.
About the project
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more.
Team composition
1 Engineering Manager, 4 Senior ML Ops Engineers
Work Environment
The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology.
As a qualified expert, You will
Serve as a force multiplier for development teams by creating golden paths that remove roadblocks and improve ideation and innovation.
Collaborate with other engineers, product managers, and internal stakeholders in an Agile environment.
Provide mentorship, technical guidance, and perform code reviews for team members.
Design and deliver on projects end-to-end with little to no guidance.
Provide support to teams building and deploying AI applications by addressing common pain points in the MLDLC.
Learn constantly and be passionate about discovering new tools, technologies, libraries, and frameworks (commercial and open source), that can be leveraged to improve PitchBook’s AI capabilities.
Support the vision and values of the company through role modeling and encouraging desired behaviors.
Participate in various cross-functional company initiatives and projects as requested.
Contribute to strategic planning in a way that ensures the team is building exceptional products that bring real business value.
Evaluate frameworks, vendors, and tools that can be used to optimize processes and costs with minimal guidance.
We’re looking for you if you have
Degree in Computer Science, Information Systems, Machine Learning, or a similar field preferred (or equivalent practical experience).
5+ years of hands-on software development experience with Python (Java experience with strong Python proficiency also considered).
4+ years of experience designing and building distributed software systems and architectures.
3+ years of hands-on experience deploying and operating Machine Learning services in production.
Experience supporting ML lifecycle operations including post-deployment monitoring and maintenance.
Experience in cloud-native stack, with a practical understanding of containerization technologies such as Kubernetes and Docker.
Demonstrated experience with SQL and NoSQL database design and implementation.
Ability to decompose complex problems into iterative, well-defined solutions.
Strong problem-solving abilities with focus on building scalable, efficient, and maintainable systems.
Strong communication and collaboration skills, with the ability to engage effectively with internal customers across various cultures and regions.
Ability to be a team player who can also work independently.
Experience working across multiple development teams is a plus.
Bonus points
Experience with cloud platforms (AWS, Google Cloud Platform, or Azure).
Proficiency in GitOps practices and CI/CD pipeline development and management.
Observability and monitoring: Integration experience with observability tools (Prometheus, Grafana) and building instrumented, production-ready systems.
LLM Infrastructure: Experience provisioning and managing Large Language Models through managed services (Azure OpenAI, Google Vertex AI, Amazon Bedrock).
LLM Tooling: Hands-on experience with LLM gateways (LiteLLM) and agentic frameworks (LangGraph, LangSmith, or similar).
Vector Systems: Practical experience with vector embedding models and vector databases (Pinecone, Weaviate, Milvus, pgvector).
RAG Systems: Experience building Retrieval-Augmented Generation systems and evaluating both retrieval quality and generation performance.
Cloud-native experience with services like Amazon SageMaker, Google Vertex AI, or Azure ML
Familiarity with ML frameworks and tools: PyTorch, TensorFlow, scikit-learn
Experience with data infrastructure: Redis, Elasticsearch, Apache Kafka.
ML experiment tracking and model management: Weights & Biases, MLflow, KubeFlow.
API development with FastAPI or similar frameworks.
Java programming experience is a plus.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with the recruiter
Live Coding (up to 30 min)
Tech Interview: ML Fundamentals, Software Engineering (up to 60 min)
ML System Design Interview (up to 45 min)
Interview with Engineering Manager (60 min)
Location: Philippines
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a fast-growing company in the logistics and transport sector, focused on delivering efficient, reliable, and customer-centric solutions. With a strong emphasis on operational excellence and seamless coordination, they support businesses with end-to-end transport and scheduling services.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.
If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity.
Key Responsibilities
Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses.
Handle booking and scheduling of transport services, ensuring accuracy and efficiency.
Maintain accurate data entry and record-keeping across internal systems.
Coordinate daily logistics operations, ensuring timely updates and issue resolution.
Provide administrative support, including document management and reporting.
Collaborate with internal teams to streamline workflows and improve service delivery.
Requirements
Proven experience in the logistics, transport, or supply chain industry.
Strong phone and email communication skills in a customer-facing role.
Experience with booking systems and schedule management.
High attention to detail with strong data entry and record-keeping abilities.
Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar).
Excellent organizational and multitasking skills.
Ability to work independently in a remote environment.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Philippines; Pakistan; Colombia; Mexico; South Africa; United Kingdom
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a professional maintenance and repair company primarily serving the
Goodyear, Arizona
area, with recent expansions into
Jacksonville, Florida
. They are a licensed and bonded business that has operated for over 17 years, focusing on residential and commercial pool care.
Job Summary
We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded.
Key Responsibilities
Oversee QuickBooks reconciliations and month-end close
Generate, issue, and track quotes and invoices using Skimmer (or similar tools)
Maintain accurate data sync between service platforms and QuickBooks
Manage accounts receivable, including chasing overdue and failed payments
Ensure clean, accurate financial records and resolve any discrepancies
Create, document, and improve SOPs for billing and operational processes
Provide general administrative and operational support across the business
Work closely with field and ops teams to ensure accurate job costing and billing
Requirements
Proven experience with QuickBooks (reconciliation and month-end close required)
Experience working in field service industries (pool service, HVAC, plumbing, etc.)
Familiarity with service management platforms such as Skimmer, Jobber, or Housecall Pro
Strong attention to detail and accuracy in financial data management
Tech-savvy with the ability to quickly learn new tools and systems
Experience creating and implementing SOPs and process improvements
Strong organizational and communication skills
Ability to work independently in a remote, fast-paced environment
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Operator, Global Security Operations Center (GSOC).
About the job
This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio’s global footprint. GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials. GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns. When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety.
Responsibilities:
In this role, you’ll:
Monitoring and Surveillance
Utilize various physical security asset monitoring and surveillance systems to detect potential unauthorized access, suspicious activity, or other security incidents
Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations
Security Operations Support
Support access control and visitor management processes
Manage security-related calls for service and provide general guidance to employees, vendors, and guests
Maintain awareness of business travelers and personnel accessing Twilio facilities
Partner with local site security teams to escalate and dispatch resources for incident and alarm response
Review travel requests to elevated risk locations, assist travelers through the approval process, and cross-reference live itineraries with external incidents
Incident Management
Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents
Assess and triage events and incidents to determine their impact to operations
Dispatch and coordinate response with emergency response personnel
Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted
Maintain real-time incident documentation for reporting and analysis
Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions
Participate in post-incident reviews to document and implement corrective action and improvements to future response
Operational Excellence
Maintain a strong understanding of security and emergency standard operating procedures
Utilize critical thinking and problem solving skills to analyse situations and implement solutions
Support large projects that will improve Twilio’s GSOC capabilities and initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience in a GSOC working environment
Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools
Experience with open-source intelligence (OSINT) research tools
Strong critical thinking and problem-solving skills
Proven ability to follow standard operating procedures and playbooks
Ability to prioritize tasks in a fast-paced environment
Ability to stay calm, professional, and think clearly in high-stress situations
Ability to communicate clearly and concisely; verbal and written
Ability to work ‘non-standard’ shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours
English Language Proficiency
Desired:
Customer service mindset
Comfortable with a high-tech work environment
Eager to learn new tools and processes
Ability to work independently and as part of a team
Proficiency in Google Suite
Additional Language Proficiency
Shift Details:
Variable (8–10-hour shifts)
Must be flexible to work holidays, weekends, and occasional overtime.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $26.27 - $32.84
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71
Based in the San Francisco Bay area, California: $30.85 - $38.56
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 21st, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Amman, Jordan
We are looking to hire a Marketing Operations Officer who leads the operational backbone of the marketing function by ensuring data integrity, automation excellence, performance visibility, and campaign efficiency across all digital initiatives. This is in addition to maintaining and continuously enhancing the marketing database, ensuring accuracy, enrichment, segmentation readiness, and compliance standards. You will oversee marketing automation execution, manage digital campaign deployment and reporting, and translate performance data into actionable optimization insights.
Responsibilities
Lead the execution of marketing automation activities, including email campaigns, nurturing flows, segmentation logic, and performance tracking within the marketing automation platform.
Develop, monitor, and analyze campaign performance reports, translating analytics into clear insights and optimization recommendations.
Own the governance, maintenance, enrichment, and quality control of the marketing database, ensuring segmentation accuracy, data hygiene standards, and CRM alignment.
Lead end-to-end execution of digital campaigns (LinkedIn, paid media, email, landing pages), ensuring accurate tracking, reporting, and continuous performance improvement.
Allocate and monitor digital campaign budgets, ensuring cost-efficiency, performance alignment, and optimization against defined KPIs and revenue objectives.
Build structured performance dashboards that provide visibility into MQL generation, engagement metrics, campaign ROI, and funnel contribution.
Identify process gaps within marketing operations and proactively implement structured workflows to improve efficiency, accuracy, and scalability.
Maintain awareness of evolving marketing technology tools, automation best practices, and data governance standards to continuously enhance operational maturity.
Requirements
Bachelor’s degree in Marketing, Business Administration, Data Analytics, or a related field.
3–5 years experience in marketing operations, automation, or digital performance (B2B preferred, ideally fintech/tech)
Strong hands-on experience with CRM + marketing automation platforms (e.g., Zoho CRM, HubSpot, Salesforce)
Proven ability to:
Manage and clean marketing databases (segmentation, enrichment, data quality)
Execute and optimize digital campaigns end-to-end (email, paid media, landing pages)
Track performance accurately (UTMs, attribution, conversion tracking)
Strong analytical capability to:
Build dashboards and interpret performance (MQLs, funnel, ROI)
Translate data into actionable insights and optimizations
Link marketing performance to revenue impact
Solid understanding of:
Lead lifecycle & funnel metrics
Attribution models & campaign efficiency (CPL, CPA, ROI)
Benefits
Location: San Francisco, United States
Key Resource Group
is partnering with a leading technology company to advance the future of autonomous vehicle development. We are seeking
Vehicle Operators
to play a critical role in testing, collecting data, and refining cutting-edge driving technology.
As part of this program, you will operate test vehicles in real-world conditions, gathering crucial data that directly impacts innovation. If you are highly observant, safety-conscious, and eager to contribute to the next generation of mobility, this role is for you. Join a fast-paced, dynamic team that values precision, collaboration, and continuous learning.
What You’ll Do
Drive test vehicles for
4–8 hours daily
on predefined routes while strictly adhering to safety protocols.
Perform routine vehicle inspections to ensure roadworthiness and address any maintenance needs.
Conduct basic software operations to support real-time data collection.
Accurately document observations, issues, and anomalies encountered during test runs.
Collaborate with engineers by providing valuable feedback to enhance system performance.
Assist with vehicle logistics, maintenance coordination, and storage.
Requirements
Must reside in the
Greater San Francisco Bay Area
.
Possess
1–2 years of professional driving experience
.
Hold a
valid California driver’s license
with a clean driving record.
Must be
authorized to work in the United States
for any employer.
Ability to pass a
drug screen
,
background check
, and
Motor Vehicle Record (MVR)
check.
Preferred Qualifications
Experience with data collection or technology-driven environments.
Strong attention to detail and observational skills.
Excellent communication and teamwork abilities.
Comfort working in a fast-paced and evolving environment.
Salary: $25 – $28 / hour
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences.
Key Responsibilities:
Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards.
Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols.
Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement.
Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance.
Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions.
Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems.
Hotel operations and financial controls
Supporting functions (HR, engineering, maintenance, H&S)
IT systems supporting hotel operations
Operational efficiency and compliance
Requirements
Bachelor's degree in Hospitality Management, Information Technology, or a related field.
Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry.
Strong knowledge of hotel operational processes and IT systems used in hospitality.
Proficiency in audit methodologies, risk assessment, and compliance standards.
Excellent analytical, organizational, and report-writing skills.
Ability to communicate findings clearly to diverse stakeholders.
Detail-oriented with a commitment to maintaining high standards.
Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus.
Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector.
Extensive experience in capital project audits and IT application reviews.
Strong background in the hospitality industry
Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA).
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Argentina; Colombia; Mexico; Honduras; Brazil
We are hiring a high-caliber
Executive Assistant
to work directly with a Principal in a fast-growing
real estate investment and development company
.
This is
not a traditional administrative role
. It is designed as a
stepping stone into an Operations Associate / Operations Manager path
, with direct exposure to acquisitions, capital raising, construction, leasing, and asset management.
You will play a key role in building structure, improving execution, and helping scale the business.
Key Responsibilities
Principal Productivity & Execution
Run weekly time reviews and generate actionable summaries
Track performance against an “ideal day” structure and identify gaps
Review dashboards (Asana, time tracking) to surface priorities
Send daily priority updates (tasks, decisions, follow-ups)
Apply clear frameworks for prioritization, delegation, and scheduling
Inbox, Calendar & Follow-Ups
Manage calendar, meetings, and confirmations
Maintain daily inbox organization (prioritize, delegate, clean)
Track follow-ups and ensure nothing falls through the cracks
Maintain and act on “waiting on others” lists
Operations & Business Support
Keep Google Drive and internal documentation structured and updated
Maintain CRM hygiene (HubSpot) and investor follow-ups
Support reporting, KPI tracking, and dashboard updates
Assist with vendor coordination and project tracking
Support property management workflows and leasing coordination
Systems & Process Optimization
Build and refine SOPs across operations (leasing, investor communication, onboarding, etc.)
Maintain clear and usable documentation (Google Docs, Loom, checklists)
Improve cross-team workflows (acquisitions → rehab → lease-up)
Identify and implement simple system improvements and integrations
Personal Support (Light)
Track and review personal budget and expenses
Support scheduling of personal and family activities
Requirements
5–7 years of experience in EA, Operations, Chief of Staff, or similar roles
Experience in real estate, PropTech, FinTech, or adjacent industries is highly preferred
Proven experience building or improving systems and SOPs
Strong ownership mindset with the ability to drive execution independently
Excellent organization and attention to detail
Strong written communication and documentation skills
Proficiency with Google Workspace, Asana (or similar), and CRMs (HubSpot preferred)
Comfortable blending business and personal executive support
Availability during Pacific / Mountain Time working hours
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
We're hiring several Product Operations Managers to embed within our core product teams. Each will contribute to a key component of our stack. Whether you are ensuring models work within each of our harnesses, prioritizing a great experience across cloud offerings, or building the application layer that keeps users on the frontier, the Product Operations team is an integral part of delivering great products to the world.
Product Operations is the connective tissue between Research, Product, and the market. We shorten the distance between what our models can do and what people get to use. Each of us sits inside one product team as an extension of its leadership, and together we run one shared operating system for how Anthropic ships and learns.
On a given day you might get a launch through its final review, run an early access window, or triaging customer feedback. The rest of the week you build the systems so the team ships and learns faster next time. Our team is small and gets unusual leverage from Claude enabling us to fill gaps across the company and deliver outsized value.
Responsibilities:
1. Ship with confidence
Own launch readiness for your team. Keep our launch calendar the source of truth for what is shipping and when.
Get every major launch through go/no-go: pre-read written, Security, Safeguards, Legal, and Commercial sign-offs recorded, and any accepted risk written down on purpose.
Run early access and beta programs that return signal Product and Research can act on. Define the question before the window opens, give testers the scaffolding to answer it, and close each one with a retro on whether the feedback landed.
Program manage new model launches on your surface: readiness goals set in advance, testing and eval coverage tracked, issues triaged, prompting changes landed, retro run. You won't write the evals. You run the program around them.
2. Close the loop with users
Turn a lot of noise into two clear signals: what users are asking for, ranked by impact and mapped to the roadmap, and which customers or cohorts are blocked, on what, and why it matters.
Plug your team into Anthropic's shared feedback systems rather than building a private one, and improve the shared systems where they fall short.
Make sure the field, Support, and Research hear back about what happened with what they sent.
3. Run the team's operating system
Set the team's pace: planning, business and execution reviews, goal tracking, offsites.
Own how your team works with Legal, Safeguards, Security, GTM, and other product teams so partnering with your team is predictable.
Push reporting overhead toward zero. Reviews and digests should be generated from data that already exists.
Fill the gaps. Every embedded seat carries one or two projects unique to its team, for example managing Monthly Business Reviews and helping track progress between cycles.
4. Build with Claude
Build the tools you need yourself: Claude-powered triage, dashboards that read and write to our systems of record, skills and agents that take the chasing out of the job.
Contribute what you build back to the ProdOps team as reusable patterns (launch checklists, EAP setup, lookbacks, deprecations) so nobody starts from scratch.
You may be a good fit if you have:
Have owned an operational program end to end (launches, early access, feedback, or planning) that a product team relied on to make decisions. You designed it and ran it, not just executed someone else's plan.
Have built a process from zero to one and then simplified it as it scaled. You treat process as a product: it has users, metrics, and a happy path people want to follow.
Have worked embedded with product leadership and can move a team without formal authority.
Build with AI yourself. You have shipped Claude or other LLM-powered workflows, written the prompts, iterated on the outputs, and can describe model behavior with specifics.
Have direct experience managing evals, refining system prompts, and adapting harnesses to new models.
Have direct experience working with Cloud providers in partnership or GTM capacity
Have commitment to safe deployment of AI. Bonus if experience with AI Safety and Safeguards.
Bonus:
Program managed model launches or model quality at an application-layer AI product.
Run early access, beta, or design partner programs.
Product management, technical program management, chief of staff, or strategy and operations experience at a startup or fast-growing product company.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$260,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote Roles - CIS
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Role Overview
We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.
This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.
Key Responsibilities
Market Expansion & Growth Strategy
Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
Monitor regional regulatory developments and assess their impact on P2P business models
Continuously adjust market strategy based on competitive landscape and market shifts
P2P Merchant & Ecosystem Management
Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
Improve completion rate, trading efficiency, and dispute resolution performance
Develop structured management frameworks for regional merchant operations
Operational Optimization & Cross-Functional Collaboration
Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
Provide structured feedback on product gaps, user pain points, and regional behavioral differences
Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
Data Monitoring & Competitive Intelligence
Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
Requirements
5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
Experience at major exchanges
Strong understanding of:
P2P liquidity dynamics and spread formation
Regional payment systems (bank transfers, local e-wallets, alternative rails)
Proven ability to adapt operational strategy based on market and competitive changes
Strong analytical skills with data-driven decision-making capability
Excellent cross-functional collaboration skills
Fluent in English; Chinese or other regional languages are a plus
Preferred Qualifications
Experience managing regional teams, community contributors, or local operators
Strong understanding of overseas P2P fraud patterns and payment risks
Ability to independently articulate structural differences between regional P2P markets
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-AZ1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ОфисseniorNew York, NY
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