Вакансии

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Nscale is looking for a Senior Infrastructure Operations Engineer to maintain complex data centre systems and lead infrastructure operations.

Location: San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity. WHAT YOU'LL DO - Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context - Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing - Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process - Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable - Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes - Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls WHAT YOU NEED - 1+ years in a Deal Desk environment, preferably in a high growth SaaS company. - Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools. - Exceptional communication skills, written and verbal. - Excellent project management instincts, with an ability to manage multiple projects at one time. - You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Metro Manila; Armenia; Serbia; Kazakhstan; Georgia Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll build the processes and tooling behind client data quality at Salmon — reducing manual work and making Operations' output measurable. What you'll do: - Own client data verification and update processes end-to-end, from diagnosing current gaps to designing and implementing solutions. - Build and evolve an internal Creatio module from the ground up, used daily by the Operations team. - Work at the intersection of business, technology, and data, with direct influence on operational efficiency, data quality, and automation. What you'll own: - Analyze, design, and optimize business processes for manual client data verification and updates. - Develop the internal Creatio module for Operations: user scenarios, workflow logic, and ongoing improvements. - Identify bottlenecks, redundant manual work, and opportunities for automation. - Gather business requirements, translate them into functional and system requirements, and support implementation with the engineering team. - Define and track operational metrics — processing speed, queue status, verification status, and process efficiency — using SQL to analyze data and find root causes. - Collaborate with Operations, Compliance, Customer Service, Antifraud, and Engineering to align requirements and build end-to-end processes. What makes you a strong fit: - 3+ years of experience as a Business Analyst, System Analyst, Business Systems Analyst, or similar role. - Strong experience analyzing, designing, and optimizing business processes, including AS-IS/TO-BE mapping, with BPMN or similar visualization tools. - Experience working with internal IT systems: translating business needs into functional and system requirements, and supporting implementation with engineering. - Working-level SQL: able to independently investigate data, test hypotheses, and find the root causes of issues. - Data-driven approach: able to define and analyze operational metrics, assess process efficiency, and propose improvements independently. - Working English for business communication: able to discuss processes, align requirements, and work with international teams. What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

— Ведение запусков от этапа планирования до go-live; — Координация команд, контроль сроков, SLA и рисков;

🔹Own the end-to-end weekly invoice cycle: continuous invoice intake into RAMP as invoices arrive across company mailboxes (do not batch to a single day), approval status tracking, payment preparation in NetSuite and Atlar, and posting/reconciliation in NetSuite.

• Построить и регламентировать операционные процессы компании: зоны ответственности, порядок межкомандного взаимодействия (Finance, Legal, Compliance, IT, Sales) и цепочки эскалаций. • Выстроить регулярный управленческий ритм: проведение daily/weekly синхронизаций, постановка и контроль исполнения KPI/OKR.

Liminal is looking for a Senior Associate Sales Operations to coordinate sales processes, contracting, onboarding, invoicing, and stakeholder follow-ups.

- Управление закупками, ВЭД, производством, складом и китайским офисом — команда около 30 человек. - Ответственность за операционный и финансовый результат направления, включая маржинальность проектов.

Задачи: — Управление командой Account / Operations Managers. — Контроль onboarding / онбординга B2B-клиентов: KYC/KYB, активация аккаунта, запуск первых транзакций. — Контроль клиентского сервиса, SLA / сроков обработки запросов и качества коммуникации. — Сопровождение ключевых и VIP-клиентов, решение сложных кейсов и эскалаций. — Участие в запуске API-интеграций и White Label-проектов. — Координация клиентских вопросов с AML/Compliance, Legal, Finance, IT/Product и Sales. — Разработка и внедрение SOP / стандартных операционных процедур, скриптов, базы знаний и KPI / ключевых показателей эффективности. — Анализ клиентских запросов и улучшение внутренних процессов. — Внедрение AI-инструментов и автоматизации в работу команды. — Проведение one-to-one / индивидуальных встреч, обучение и оценка эффективности сотрудников. Требования: — 3+ года опыта в Account Management / управлении клиентами, Client Operations / клиентских операциях, Customer Success / работе с клиентским успехом или Payments / платежах. — Опыт в fintech, payments, banking, FX, crypto или других финансовых сервисах. — Опыт управления командой от 1 года. — Понимание международных платежей, FX, корпоративных счетов, KYC/KYB и AML. — Опыт работы с B2B-клиентами и сложными клиентскими кейсами. — Понимание API-интеграций и/или White Label будет преимуществом. — Опыт работы с KPI, SLA, CRM и операционной отчетностью. — Сильные лидерские и коммуникационные навыки. — Английский — Upper-Intermediate (B2) и выше. Условия: — Remote, full-time. — Международную fintech-среду и сложные B2B payment-продукты. — Возможность напрямую влиять на клиентские и операционные процессы. — Прямое взаимодействие с руководством и ключевыми командами. — Возможность развивать Account / Operations-функцию и команду. — Конкурентный фикс + KPI-based bonus / бонус по результатам KPI.

• Управление закупками, ВЭД, производством, складом и китайским офисом — команда около 30 человек. • Ответственность за операционный и финансовый результат направления, включая маржинальность проектов.

Northern Data is looking for a Revenue Operations and CRM Manager to own CRM systems, improve revenue processes, and build forecasting and reporting infrastructure. Задачи: — владение CRM-системами — улучшение процессов дохода — построение инфраструктуры прогнозирования и отчетности Требования: — опыт работы с CRM-системами и инструментами бизнес-аналитики Условия: — удаленная работа

Задачи: — построение юридических систем, процессов, метрик и операций с поставщиками. Требования: — опыт работы с contract lifecycle management, legal technology, matter management, vendor management, automation, dashboard, metrics, e-billing, legal operations. Условия: — удалённая работа. — зарплата от 80,000 до 130,000 долларов в год. В работе используется Ironclad.

Задачи: — вести сложные расследования — оптимизировать правила мониторинга — создавать масштабируемые контроли по финансовым преступлениям Требования: — опыт в fraud prevention, AML, transaction monitoring — знание SQL — опыт работы с Visa, Mastercard, Elliptic, Chainalysis, Flagright, Unit21 — навыки работы с blockchain analytics и data visualization — понимание SAR и STR Условия: — гибридный формат работы — локации: Малайзия, Тайвань, Филиппины

Задачи: — Управление корпоративным биллингом — Сверка данных по биллингу — Решение проблем с биллингом Требования: — Опыт работы с Salesforce — Опыт работы с NetSuite Условия: — Гибридный формат работы в Сан-Франциско — Зарплата от $140,000 до $185,000 в год

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We are hiring a Legal Operations Analyst to support the day-to-day operations of Docker's lean Legal team: contract operations, outside counsel spend, legal technology administration, and the processes that connect Legal to the rest of the business. You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering. You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI-assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve. RESPONSIBILITIES - Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process. - Review contracts using Docker’s playbooks and AI tools, and flag nonstandard terms or questions for attorney review. - Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking. - Support administration of legal technology platforms, including workflow maintenance, user support, and data quality. - Use and help improve AI-assisted workflows for contract review, drafting, and intake, including refining prompts and testing outputs against approved playbooks and attorney feedback. - Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings. - Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use. - Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights. - Support systems integration and process improvement projects with cross-functional teams, identifying opportunities for automation and AI to streamline legal operations. QUALIFICATIONS REQUIRED - 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company. - Hands-on experience using a contract lifecycle management (CLM) platform, such as Ironclad, Icertis, Agiloft, or DocuSign CLM. - Experience supporting contract intake, review coordination, or signature processes. - Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results. - Strong organizational skills, attention to detail, and the ability to manage competing requests. - Good judgment about when to follow established procedures and when to ask questions or escalate. - Clear written and verbal communication skills and the ability to collaborate and follow through on assigned work in a remote team. - Bachelor’s degree or equivalent professional experience. PREFERRED - Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems. - Familiarity with invoice review, accrual tracking, or outside counsel billing. - Familiarity with Salesforce, Zip, or other systems connected to legal workflows. - Experience maintaining reports, playbooks, standard operating procedures, or training materials. - Experience supporting a small in-house legal team. - Exposure to SaaS agreements, order forms, or commercial open-source licensing. - Experience helping test or improve AI-assisted workflows. This role is a strong fit for someone who enjoys hands-on operational work, likes systems and processes, and wants to expand their use of AI in legal operations. You’ll build expertise with guidance from the Senior Legal Operations Manager, focusing on process execution, technology support, and continuous improvement. WHAT TO EXPECT FIRST 30 DAYS - Complete onboarding and become familiar with Docker’s legal tools, contract playbooks, and AI guidelines. - Shadow contract intake, invoice review, and routine Ironclad administration. - Meet key cross-functional partners and learn how Legal supports their teams. - Begin handling straightforward requests with guidance. FIRST 90 DAYS - Handle routine contract intake and initial playbook-based reviews, escalating questions to the appropriate team member. - Assist with Brightflag invoice review, accrual tracking, and spend reporting. - Support everyday Ironclad maintenance, user requests, and data cleanup. - Use existing AI-assisted workflows and help test improvements with team guidance. ONE YEAR - Reliably handle routine contract and billing workflows, recognizing when to seek guidance. - Help stakeholders navigate legal tools, processes, and contract status questions. - Maintain accurate reports, playbooks, and training resources. - Contribute to process improvements and AI tool testing that help the team reduce manual work. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$141,145– CA$201,635 + equity United States: $103,600 – $148,00 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Kyiv Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.    Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.   Зараз ми шукаємо International Operational Procurement Specialist до команди Supply Chain, який/яка відповідатиме за операційні закупівлі поліграфічної продукції та взаємодію з постачальниками на українському ринку. Основні завдання: Здійснювати закупівлі поліграфічної продукції та супутніх товарів і послуг для потреб компанії. Взаємодіяти з постачальниками щодо розміщення замовлень, термінів виготовлення та поставок. Проводити переговори з постачальниками для погодження оптимальних комерційних умов, зокрема цін, термінів оплати та відвантаження. Контролювати своєчасність виконання замовлень і дотримання узгоджених умов поставок. Опрацьовувати рекламації, випадки браку та гарантійні звернення, організовувати повернення, ремонт або заміну продукції. Підтримувати ефективну комунікацію з постачальниками та внутрішніми командами компанії. Вести закупівельну документацію та підтримувати актуальність даних щодо замовлень. Наші очікування: Досвід роботи у сфері закупівель від 6 місяців. Розуміння основних принципів і процесів закупівель, взаємодії з постачальниками. Досвід проведення переговорів та погодження комерційних умов. Навички роботи із замовленнями, контролю термінів поставок та супроводу закупівель. Уважність до деталей, організованість, відповідальність і розвинені комунікаційні навички. Буде перевагою: Досвід роботи у виробничій компанії, особливо із закупівлями поліграфічної продукції або пакувальних матеріалів. Досвід роботи з обліковими системами 1С та/або SAP. Знання англійської мови. Ми пропонуємо: Можливість розвивати експертизу у сфері закупівель та Supply Chain. Взаємодію з професійною командою та участь у забезпеченні виробничих процесів компанії. Роботу в офісі, облаштованому генератором та бомбосховищем. Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента. Гнучкий графік без привʼязки до робочих годин. Компенсація навчання. Заняття англійською. Медичне страхування. Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу). Драйвову команду та zero bullshit culture. Долучайтеся, щоб зробити Made in Ukraine синонімом надійності!