Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
You'll be the lead iOS engineer at Rain, owning mobile alongside the lead Android developer from the ground up. Our partners use Rain's issuance platform and APIs to power card programs, wallets, and payment experiences for their end users, and you'll be the person who brings those experiences to life on iOS. You'll work directly with product, design, and our platform engineering team to define what great mobile looks like for Rain's clients and their customers.
What you’ll do
- Own the entire iOS development lifecycle, from architecture and implementation to App Store delivery
- Build polished, production-grade mobile apps that leverage Rain's issuance platform and APIs for clients and their end users
- Collaborate closely with product, design, and backend engineers to define the mobile roadmap and translate platform capabilities into intuitive native experiences
- Architect a clean, scalable codebase that can serve as the foundation as the mobile team grows
- Integrate with Rain's APIs for card issuance, transaction management, balance queries, and other payment flows
- Implement secure authentication, tokenization, and data handling appropriate for a financial services context
- Drive decisions on tooling, frameworks, CI/CD, and testing strategy for mobile
- Contribute to the broader engineering culture as an early team member with outsized influence on how we build
You are likely to succeed if you have:
- 4–10 years of professional mobile development experience, with multiple apps shipped to the App Store
- Proficiency in Swift and deep familiarity with Apple's frameworks (UIKit, SwiftUI, Combine, Core Data, etc.)
- Experience architecting iOS apps from scratch. You've made foundational decisions on project structure, navigation patterns, state management, and dependency injection
- Solid understanding of networking layers, RESTful API integration, and secure data handling
- A disciplined approach to code quality: you write testable code, value code review, and care about maintainability
- Comfort working autonomously with minimal direction — you'll be the mobile expert in the room
- Strong product sensibility: you think beyond tickets and advocate for great user experiences
- Excellent communication skills; you can translate technical tradeoffs for non-technical stakeholders
Bonus attributes:
- Experience in fintech, payments, or crypto/web3
- Familiarity with card issuance, wallet UX, or financial transaction flows
- Experience with WKWebView-based hybrid architectures or embedded SDK patterns
- Background in building white-label or multi-tenant mobile experiences
- Exposure to CI/CD tooling for iOS (Fastlane, Xcode Cloud, Bitrise, etc.)
- Experience being the first or early mobile hire at a startup
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking to hire an experienced full-life cycle Recruiter to support the organization through its growth, predominantly within Sales with the opportunity to support other functions, like Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes.
This is a foundational role in Brazil. In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the region.
This is a full time role that will be held in our Sao Paulo, Brazil hub.
What you’ll do at Figma:
Manage full-cycle recruiting processes for our business organizations (specifically Sales)
Partner with business leaders to develop top of funnel strategies for key roles
Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals
Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change
Champion and spearhead various initiatives relating to belonging, equity and impact (BEI)
We'd love to hear from you if you have:
6+ years of full-cycle in house recruiting experience in a high growth business
Experience partnering with senior executives on high volume searches in sales organizations, such as Enterprise Account Executives
Ability to build a talent strategy alongside your hiring managers, while delivering an exceptional candidate experience
Excellent communication, in all formats and ability to adapt communication style based upon audience
This role will focus on recruiting in Latin America, written and spoken fluency in Portuguese and English is required
While not required, it’s an added plus if you also have:
In-house experience recruiting for a SaaS company
Experience hiring leadership roles at the Director level, predominantly within Sales
Expert knowledge of the SaaS/ scaling tech landscape and who our competitors in this space may be
Written and spoken fluency in Spanish
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption.
You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations.
WHAT YOU'LL DO
- Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires.
- Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures.
- Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems.
- Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data.
- Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across regions and configurations.
- Debug and harden systems: Dive deep into complex infrastructure problems spanning networking, authorization, Kubernetes, and cloud services to make our enterprise platform more robust and diagnosable.
- Partner with go-to-market teams: Collaborate with Sales and Customer Success to understand enterprise infrastructure requirements, scope technical solutions, and unblock deployments.
- Contribute to technical strategy: Help define SLAs/SLOs for enterprise infrastructure reliability; participate in build-vs-buy decisions for complex infrastructure capabilities.
REQUIRED SKILLS AND EXPERIENCE
- 7+ years of experience in Infrastructure Engineering, Platform Engineering, or similar roles.
- Strong programming skills in Go, Typescript or Python; you write high-quality, well-tested code.
- Experience with Kubernetes and cloud-native technologies in production environments.
- Solid understanding of cloud networking: VPCs, peering, private connectivity, load balancers, DNS.
- Experience with infrastructure as code (Terraform) and configuration management.
- Familiarity with authentication and authorization systems: OAuth/OIDC, RBAC/ABAC models, policy enforcement.
- Familiarity with security and encryption fundamentals: TLS, encryption at rest, key management concepts.
- Strong debugging skills with an ability to trace issues across distributed systems.
- Excellent written communication; you can explain technical tradeoffs clearly to both engineers and non-technical stakeholders.
NICE TO HAVE
- Experience with Google Cloud Platform (GCP) services, networking, and IAM.
- Experience building multi-tenant or single-tenant SaaS infrastructure.
- Familiarity with enterprise compliance frameworks (SOC 2, FedRAMP, HIPAA) and how they translate to infrastructure requirements.
- Experience with customer-managed encryption keys (CMEK/BYOK) implementations.
- Background in developer platforms, cloud IDEs, or developer productivity products.
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Zurich
Workplace: OnSite
Blockstream was founded in 2014 by Dr. Adam Back and a group of cryptographers and engineers passionate about Bitcoin and its potential to transform financial infrastructure. Today, Blockstream builds secure Bitcoin and Layer-2 technologies used by banks, financial institutions, and enterprises worldwide.
We are seeking a Director, Platform & Integration Lead, a senior leadership role responsible for defining how client platforms are technically realized across systems, data environments, and Blockstream infrastructure.
This role operates in close partnership with the Director, Industry Lead, Financial Services, translating industry-specific solution strategies and reference architectures into scalable, production-ready platform implementations. While the Industry Lead defines what should be built and why based on market and client needs, the Platform & Integration Lead defines how those solutions are architected, integrated, and delivered at scale.
Acting as the bridge between the Head of Solutions and the Head of Delivery, this role ensures that architectural designs are executable, interoperable, and aligned with enterprise-grade integration standards.
WHAT YOU’LL BE DOING (RESPONSIBILITIES)
- Lead the architecture and integration of multi-system client platforms, connecting banking systems, enterprise infrastructure, and Blockstream technologies
- Partner closely with:
- Director, Industry Lead, Financial Services to translate industry solution strategy and reference architectures into platform designs
- Head of Solutions to refine platform architecture and technical direction
- Head of Delivery to ensure systems are buildable, testable, and scalable in production
- Define and own the platform integration strategy, including:
- API architecture and system connectivity
- Data flows, data models, and platform orchestration
- Event-driven architectures and messaging systems
- Cross-platform interoperability standards
- Design how APIs, data pipelines, platform services, and AI-enabled capabilities interact to form unified institutional platforms
- Establish and govern integration frameworks and reusable patterns aligned with industry reference architectures defined by the Industry Lead
- Guide engineering teams across:
- DevOps, CI/CD, and deployment environments
- System integration, testing, and validation
- Platform scalability, reliability, and performance
- Act as the senior authority for cross-platform dependencies, integration decisions, and system-level trade-offs
- Ensure alignment between solution architecture (what is designed) and technical delivery (what is built and operated)
WHAT WE LOOK FOR IN YOU (REQUIRED QUALIFICATIONS)
- 10+ years of experience in platform architecture, enterprise integration, or large-scale system implementation
- Proven experience designing and delivering complex, multi-system platforms in banking, fintech, or enterprise environments
- Strong expertise in:
- API-first architecture
- Microservices and event-driven systems
- Enterprise data platforms and data integration
- Cloud infrastructure (AWS preferred)
- Demonstrated ability to translate high-level solution architectures into executable platform designs, working across architecture and engineering teams
- Experience collaborating with industry/domain leaders and client-facing architects to operationalize solution strategies
- Strong understanding of system interoperability, integration patterns, and distributed system design
- Languages: German or Swiss German and English required; French and/or Italian a plus
- Location: Switzerland (Zurich/Zug preferred)
Nice To Haves (Preferred Qualifications)
- Strong knowledge of Bitcoin and blockchain technologies
- Experience integrating digital asset infrastructure into traditional banking systems
- Background in treasury management, corporate finance, or digital asset custody
- Experience with FIX, OMS, PMS, fund administration, accounting, or market data systems
- Experience working with or advising banks, asset managers, and institutional clients
- Exposure to traditional payment systems and cross-border payment flows
- Experience supporting or scaling go-to-market teams in fintech or digital assets
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR. Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there.
About the role
🤓
Finance at SeQura has evolved to building the infrastructure that powers forward-looking, insight-driven decisions. We are looking for builders, not classic FP&A profiles: people who have worked hands-on with AI tools, structured real databases, understand the business deeply, and get energy from turning messy manual processes into clean, automated ones. If you are excited by the idea of building an AI-first finance data platform for forecasting, planning, reporting, and decision-making, this role is for you.
What challenges you'll be solving
🚀
Build the financial data backbone of SeQura.
Help design, build, and maintain the single source of financial truth across P&L, cash flow, balance sheet, and unit economics; the data layer that everything else relies on.
Build tools, not reports.
Use AI (Claude), automation, and our data stack to create the models, pipelines, and tools that replace manual work and make insight available in real time.
Proactively find and kill inefficiency.
Proactively hunt down slow, manual, or fragile processes and re-engineer them. Own the problem end to end from spotting it to shipping the fix that sticks.
Partner with the business.
Work as a true finance partner through budgeting, forecasting, variance analysis, scenario planning, but with the goal of building the systems that make this faster and sharper every cycle.
Move to continuous, driver-based planning.
Help shift to rolling, driver-based forecasts and dynamic scenario analysis, powered by the infrastructure you build.
Turn data into decisions.
Prepare Board-, leadership-, and investor-ready materials that turn complex data into clear recommendations and build the tooling that makes producing them near-automatic.
Raise the bar on the stack.
Drive adoption of our finance and analytics tools (AI, Abacum, BI, automation, anomaly detection) to improve scalability, reduce manual work, and increase trust in analytics. Proactively identifying opportunities to automate before being asked to do so.
Help build a real-time decision engine.
Contribute to a Strategic Finance function that runs on ownership, automation, and analytical rigor, not manual reporting.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need 🤝
Genuinely curious and relentless; someone who actively questions existing processes, experiments with new tools (including AI), and has a track record of finding better ways to do things without being asked. We're not looking for someone who waits for permission to improve.
Bachelor’s degree in Finance, Accounting, Economics, Engineering, or a related field.
3+ years of experience in FP&A, Strategic Finance, or a similarly analytical role in a high-growth fintech, SaaS, lending, or other complex environment.
Proven ability to build and run driver-based financial models across P&L, cash flow, balance sheet, and unit economics.
Strong bias for action, with the ability to turn ambiguity into clear structure, decisions, and adopted solutions.
Systems thinker with strong analytical rigor and attention to detail.
Excellent communication and stakeholder-management skills, with the ability to translate complexity into clear business insight.
Active use of AI tools in day-to-day work, not just awareness, but genuine integration into how you work. Someone who has already replaced manual tasks with automation and who keeps looking for the next one.
Strong Excel and financial systems skills; experience with NetSuite, Abacum, and Embat is a plus.
Fluent in English; Spanish is a strong plus.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!
👇
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Role
We are looking for a strong Engineering Manager to lead a high-impact team within PlayStation’s Client Developer Experience (DevEx) team.
This role sits at the center of how developers build, test, and ship software across client and system software teams. You will lead the development of modern developer platforms and tools, including documentation systems, intelligent search, performance tooling, and AI powered experiences.
This role requires a balanced leader, someone who can grow and manage a high-performing team, while also maintaining strong technical depth to guide architecture, review designs, and support engineers at a code level when needed.
You will operate across frontend-heavy developer experiences (JS, React, React Native) as well as backend/platform systems, shaping solutions that are both technically sound and highly usable for developers.
What You’ll Do
Lead, grow, and mentor a team of engineers, building a high-performing, ownership driven culture
Drive delivery of developer platforms and tools used across PlayStation
Provide technical leadership at both code and system design levels, especially for frontend and developer-facing systems
Guide the design and evolution of complex, scalable systems across frontend, backend, and platform layers
Partner with AI/ML, QE, System Software, and Product teams to align on priorities and execution
Influence cross-team technical decisions and ensure strong alignment across partner organizations
Balance short-term delivery with long-term platform strategy
Ensure high-quality developer experiences by focusing on usability, performance, and reliability
Identify gaps, remove blockers, and drive clarity in ambiguous problem spaces
What We’re Looking For
7–10 years of overall software engineering experience with 3–5+ years of experience managing engineering teams.
Strong technical background with hands-on understanding of frontend systems (JavaScript, React, React Native) and solid backend/platform fundamentals
Ability to operate at code-level depth when needed (design reviews, debugging, guiding engineers)
Proven experience designing and delivering complex, distributed systems
Track record of building and scaling high-performing engineering teams
Experience working on developer tools, internal platforms, or productivity systems
Strong ability to influence and align stakeholders across teams
Excellent communication skills across both technical and non-technical audiences
Ability to operate effectively in fast-moving, ambiguous environments
Bachelors degree or equivalent
Nice to Have
Experience with Python or backend services supporting developer platforms
Experience with AI/ML-driven workflows or developer tooling
Background in performance profiling and or developer ecosystems
Experience in large-scale, multi-team environments
You will operate in a role that requires leadership, technical depth, and cross-org influence
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including color, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, birthing parent or parental status, trade union membership or membership in any other legally protected category.
We strive to build an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
#LI-AT1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$201,400
—
$302,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Bangkok
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
Ajax Systems continues to rapidly expand its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. As part of this strategy, the company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion. The 8,300 m² plant produces the full range of Ajax devices and significantly increases production capacity. This investment reflects Ajax’s long-term commitment to the region and creates exciting opportunities to be part of a fast-growing, truly international business shaping the future of security technology.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Responsibilities:
Identify and pursue new business opportunities, partnerships, and markets.
Build and manage enterprise pipeline through channel ecosystem
Develop go-to-market strategy aligned with regional direction in Electronic Security
Represent company at trade shows and industry events
Lead the local team to achieve and exceed sales targets, ensuring market share growth.
Identify, develop and close large-scale enterprise projects in key verticals
Recruit, onboard and manage distributors
Drive partner enablement programs and joint business planning
Cashflow responsibility for Thailand (both sell-in and sell-out).
Develop and execute a comprehensive business strategy aligned with the company's overall goals.
Establish and report on metrics to measure team performance; correct deficiencies where necessary.
Recruit, train, and mentor a high-performing team.
Foster a positive and collaborative work environment that encourages innovation and creativity.
Establish and nurture strong relationships with key clients and industry stakeholders.
Develop lighthouse reference projects
Conduct competitive analysis
Maintain CRM hygiene and accurate pipeline reporting
Provide quarterly business reviews
Deliver clear risk/opportunity analysis
Requirements:
Proven experience in a senior management role, ideally as a Country Manager or a Sales Director in a similar capacity within the electronics security industry.
5 - 8 years in the electronic security industry at the Managerial level.
Experience working with regional or global security brands
Strong network in the security industry on the Thailand market.
Strong understanding of the industry, market dynamics, and client needs.
Excellent communication, negotiation, and interpersonal skills.
Demonstrated ability to develop and implement successful business strategies.
Experience working in a cross-functional matrix team and environment.
Strong analytical and problem-solving abilities.
Willingness and ability to travel
Results-oriented nature and ability to show initiative and responsibility for own results.
Highly motivated with the ability to make things happen.
Well-presented, professional, reliable, and ethical.
We offer:
An opportunity to work in one of the most recognized and innovative security manufacturers.
An opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
A zero bullshit culture
Join Ajax Systems!
Location: Belgrade, Serbia
We are part of the Spain based
Carazo Group
, incorporated in 2012, managing a portfolio of 20+ carefully selected luxury brands with a strong international distribution network across Europe, the United States, and Latin America.
Qualix D.O.O.Beograd
is the Serbian entity of the international Adrian Magnus brand, part of the Carazo Enterprise Group founded in 2012. We operate across Europe, the United States, and Latin America. Our mission is to bring the world’s finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition.
We are strengthening our footprint on the US market and looking for a
B2B Sales Representative
, based in Serbia, to drive outreach and sales growth across US distributors, retailers, shops, and cigar networks.
This is
an on-site role based in our New Belgrade office
, requiring strong communication skills, outbound sales experience, and the ability to collaborate effectively with
US-based partners
and teams across time zones. You will play a key role in introducing premium cigar brands to new partners and supporting our expansion into the
US market.
Key Responsibilities
Conduct outbound B2B sales outreach to distributors, retailers, and cigar shops across US
Build and manage a sales pipeline — from prospecting to follow-up, negotiation, and closing
Present product catalogs, pricing, and brand stories to potential partners
Maintain accurate CRM records and follow structured outreach and follow-up cycles
Coordinate virtual meetings, discovery calls, and product presentations
Collaborate with internal teams (logistics, operations, distribution) to support order processing
Provide ongoing market insights and feedback to help refine sales strategy
Achieve monthly and quarterly sales targets aligned with growth goals
Ensure excellent communication and relationship-building with all B2B partners
Requirements
Fluent English (C1 or higher) — ideally C2, both spoken and written
Minimum 2 years of sales experience in an English-speaking market (B2B preferred)
Strong background in outbound sales and cold outreach
Based in Belgrade with availability to work across US time-zones 4pm - 12am
Excellent communication, persuasion, and relationship-building skills
Experience using CRM systems and modern sales tools
Strong discipline in on-site work, self-organization, and time management
Benefits
Attractive performance bonuses based on results
Opportunity for growth within a rapidly expanding international brand
Work with premium global products and a multicultural team
Belgrade, Serbia; and teams across time zones; Based in Belgrade with availability to work across US time-zones 4pm - 12am
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
We are looking for an engineer with strong experience in machine learning and solid foundations in math and computer science to join our growing Post-Training team at Baseten.
THE ROLE
Custom models are instrumental to the success of Baseten customers. By inference volume, the overwhelming majority of traffic at Baseten is to and from models that have been post-trained in some way, whether that be through reinforcement learning, supervised finetuning, a recent technique from the literature, or an in-house research technique from Baseten. The Post-Training team is responsible for the success of our customers’ post-trained models, and we employ a wide array of techniques to produce models that are more efficient and higher quality than even the biggest closed source models for the customer’s specific needs.
Your role as a research engineer is to build the in-house tooling to support all of this. We care about training a wide spectrum of different model architectures with a variety of techniques efficiently and at scale. At times this involves zooming deep into a particular technical topic, but more often it involves working across the stack as a whole - systems-level concepts like Kubernetes, cgroups, storage systems, and networking topologies, as well as PyTorch distributed tensor computation, and GPU kernels.
The Manifesto: https://labs.baseten.co/manifesto
RECENT RESEARCH
- Dense, on-policy or both? https://www.baseten.co/research/dense-on-policy-or-both/
- Repeated kv cache for long-running agents https://www.baseten.co/research/repeated-kv-cache-for-long-running-agents/
- Distillation without the dark – replicating black-box on-policy distillation on Baseten https://www.baseten.co/research/distillation-without-the-dark/
We don’t have a rigid set of skills, but here’s some of what we’re looking for:
- A deep understanding of modern ML techniques and tools for training transformers
- Advanced experience in a tensor/array computation library like PyTorch, TensorFlow, Jax, or similar
- A detailed understanding of transformer training parallelism strategies like data parallelism, sharded data parallelism, tensor parallelism, pipeline parallelism, context parallelism
- The experience and knowledge to profile and improve the performance of a distributed GPU program in PyTorch or a similar library
- The ability to perform roofline analysis on a transformer training setup
- A willingness to dive into messy problems, work with researchers, derive specifications by asking important questions, and execute
- Familiarity with HPC and distributed computing platforms like Slurm, Ray, Kubernetes, and Dask
- Familiarity with cluster networking technology like Infiniband, RoCE, GPUDirect
- Solid fundamentals in operating systems concepts like processes, files, kernel drivers, containerization, and networking protocols
- A sense of creativity and willingness to ask difficult questions about our approach, assumptions, and tooling choices
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York City, NY | Seattle, WA; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Growth team's job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. Growth Data Scientists partner closely with growth product managers, engineers and marketers on experimentation, opportunity sizing, strategic analysis, metrics and personalization.
We're hiring for two focus areas within this posting. Tell us in your application which one fits you best, or if you're excited about both:
Growth generalist:
a strong generalist across marketing and product who drives experimentation, opportunity sizing, marketing measurement and strategic analysis.
Personalization:
building and evaluating the models and experiments that pick the right message, offer or product experience for each user, across lifecycle marketing, onboarding and in-product experiences.
We work in an AI-native way. Much of our analysis, reporting and experiment work is done with Claude as a collaborator, and we expect you to push that further.
Responsibilities
Across both focus areas, you will:
Design and analyze A/B tests and quasi-experiments across activation, retention and monetization, and turn the results into a clear call on what to ship
Define systems of metrics and guardrails that tie short-term wins to long-term value
Present analyses and recommendations to technical and non-technical audiences, leading with the decision and keeping the numbers in support
In the Growth generalist focus, you will also:
Size opportunities and make the case for what Growth should work on next
Measure the incrementality of paid and lifecycle marketing with holdouts, geo experiments and other causal methods, and turn the results into budget and channel recommendations
Tie acquisition and lifecycle programs to long-term value (LTV, CAC and payback)
In the Personalization focus, you will also:
Build and ship targeting and personalization models that decide which users get which message, offer or experience, working closely with growth product managers and engineers
Design the tests that evaluate and iterate on our personalization strategy, including holdouts, bandits and off-policy estimates where A/B tests aren't practical
You may be a good fit if you have
7+ years of experience in data science, with significant time on growth, marketing, lifecycle or personalization problems
Deep expertise in experimental design and causal inference, including A/B testing at scale, holdouts and quasi-experimental methods when randomization isn't available
Experience analyzing growth funnels: acquisition, activation, retention and monetization
Proficiency with Python and SQL
Clear written communication, and a track record of recommendations that changed priorities or what a team built
A bias for action and comfort in ambiguous, fast-moving environments
An interest in Anthropic's mission of building safe and beneficial AI
For the Growth generalist focus, we're also looking for:
Experience measuring marketing: incrementality testing, holdouts or geo experiments, and LTV/CAC for paid or lifecycle programs
For the Personalization focus, we're also looking for:
Hands-on experience building and shipping machine learning models that drive user-facing decisions (targeting, ranking, recommendation or personalization)
Strong candidates may also have
Experience defining activation metrics and lifecycle measurement for a product-led business
Experience with experimentation platforms and meta-analysis across experiment portfolios
Background at consumption-based, multi-product companies serving both consumers and enterprises
Experience using LLMs or coding agents in your own analytical workflow
Experience with marketing mix modeling, geo experiments or synthetic controls
Experience running contextual bandits, uplift models or similar decision systems in production
Experience with lifecycle or CRM personalization (email, push, in-product messaging) and its measurement problems, such as global holdouts and interference between campaigns
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Europe; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As our Senior HLR/HSS Specialist, you are the guardian of our subscriber data and the architect of our roaming efficiency. You won't just manage databases; you will own the life-cycle of HSS/HLR templates that allow our MVNO to scale globally. Your expertise in Profile & Template Engineering is critical to our success in maximising COGS and margin through sophisticated Steering of Roaming (SoR) and Sponsor Roaming integrations.
Your main responsibilities will be:
Design and maintain HLR/HSS subscriber templates, ensuring precise configuration of roaming profiles, APN/PDN contexts, and Camel/Diameter triggers.
Collaborate with roaming partners to implement and refine SoR logic within the HLR/HSS, ensuring subscribers attach to preferred networks based on cost and quality.
Lead the technical deployment of Full MVNO profiles, managing specific QoS profiles and addressing (GTs, APNs) required for independent network operations.
Act as the primary technical point of contact for our System Integrators, auditing HLR/HSS configurations, reviewing change requests, and ensuring alignment with the 2026 roadmap.
Define and monitor critical HLR/HSS KPIs, including Location Update (LU) success rates and Diameter Transaction per Second (TPS) limits.
What you’ll need:
Deep technical mastery of MAP (SS7) and Diameter (S6a/S13) protocols; additional experience with VoLTE Roaming (S8HR) or SMSoIP rollout is a significant advantage.
Subscriber Mapping: Extensive experience with HLR, HSS, and UDM (User Data Management) in a multi-tenant or MVNO/E environment.
Practical experience with Multi-IMSI applets and the logic required to manage roaming through Sponsor IMSIs.
A solid understanding of GSMA IREG (IR series); familiarity with TADIG (TD series) and how HSS/HLR templates impact billing/settlement is preferred.
A "detective" mindset for troubleshooting complex signalling failures using tools like Wireshark or roaming-specific platforms (e.g., Mobileum, Roamware, or SIGOS).
Proven ability to manage technical projects with external System Integrators and roaming partners under tight deadlines.
Bonus Points
Experience with 5G Unified Data Management (UDM) and Authentication Server Functions (AUSF).
Knowledge of Cloud Native Network Functions (CNF) and containerised core deployments.
Scripting skills (Python/Bash) for automating provisioning audits or log parsing.
If you are interested in this position, please apply via the link.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £75000 – £110000
📍 Ireland: €64,800 – €93,150
📍 Western/Northern Europe (Germany, France, Austria): €54,800 – €152,950
📍 Southern Europe (Spain, Portugal, Italy, Greece): €44,000 – €96,600
📍 Central & Eastern Europe (Czechia, Hungary): €52,296 – €101,568
📍 South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €50,000 – €103,235
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Venice; Padua; Vicenza; Verona
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Veneto and Sardinia regions.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
Location: Florence
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Toscana, Umbria and Marche region.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates in Ukraine a smart and useful global product.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Event Operational and Technology Assistant Vice President to join the Global Events team. This role is ideal for someone with hands-on CVENT or event technology experience who enjoys owning the digital backbone of events from registrations and event websites to invitations and attendee communications.
This individual will work closely with event leads and support a global calendar of high-profile client events, conferences, and internal programs.
Responsibilities
Manage event technology execution across global events using CVENT.
Build and manage event registration sites, agendas, forms, and workflows.
Create and deploy event invitations, confirmations, reminders, and post‑event communications.
Manage attendee data, reporting, and list accuracy across multiple events.
Support onsite registration setup, badge printing, and troubleshooting.
Maintain event calendars, timelines, and technology documentation.
Partner with internal teams such as Marketing, Events, Compliance, and Legal to ensure accurate content and approvals.
Support integrations with other tools and apply best practices for data hygiene and reporting.
Qualifications
6+ years of experience in event technology and attendee management
Hands-on experience with registration website platforms such as CVENT
Proficient programming skills of HTML and CSS is beneficial
Onsite event registration experience
Experience with virtual meetings and event platforms
Strong proficiency with Microsoft Office , specifically with Excel (comfortable with VLOOKUP function) and PowerPoint
Strong attention to detail and comfort managing large datasets and registrations
Excellent written and verbal communication skills at all levels
Strong client management skills with the ability to influence and lead by example, fostering a positive environment
Motivated, self-starter, able to take direction and work independently
Comfortable supporting multiple events simultaneously across time zones
Organized, proactive, and eager to grow within global event operations
Benefits
The base salary range for this role is $90,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
About The Team
We are a passionate team of highly skilled engineers and top-tier designers based in Hong Kong. We develop diverse games for the
Nex Playground
, covering genres like arcade, action, rhythm, puzzle, and educational. Our hit titles include
Starri
,
Bluey
,
Mirrorama
,
Cookie Monster
, and
Tumbobots, Doodle Heads, Elmo Says,
etc.
This is a place to collaborate with passionate developers, unleash your creativity, and deepen your engineering skills. You will participate in 1-3 game projects every year, as a game engineer who works on both engineering and product design.
What You Will Do
Software Engineering:
Build game architecture, UI/UX, gameplay logic, motion control algorithms, and internal tools.
Product Design:
Participate in game design, rapid prototyping, and iterate based on playtesting feedback.
Tech Research:
Explore new technologies and share knowledge with the team to drive collective growth.
Leadership:
(For Senior level) Lead project development, collaborate across disciplines, make key technical decisions, and track progress.
Who We Are Looking For
Growth Mindset:
Humble and eager to learn. Active in side projects (open-source softwares, indie games etc.) is a plus.
Innovation:
Creative and loves exploring fresh ideas.
Audience Focus:
Interested in creating family-friendly games for kids, parents, and seniors. (Being a parent is a plus!)
Passion for Quality:
You care deeply about details and aim for world-class quality.
Engineering Best Practices:
You write clean, maintainable, and robust code.
Tech-Savvy:
Broad interest in technology (App dev, Web, Databases, UI/UX, Animation).
Optimization:
Skilled in optimizing memory, GPU, CPU and shader usage.
Unity Expertise:
Familiarity with Unity. Experience shipping high-quality games is a bonus.
Troubleshooting:
Able to fix compilation and runtime errors effectively.
Prototyping:
Able to build rapid prototypes in Unity.
Tool Creation:
Experience building Unity tools (e.g., level editors, data visualizers).
Communication:
Clear expression of technical details. Experience teaching or mentoring others is a plus.
Leadership:
(For Senior level) Proven ability to lead a team to deliver high-quality results.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
We sit on the front lines of OKX's security and compliance mission. Our charter is to build the flexible, scalable, and intelligent AI systems that detect and prevent identity fraud, account takeover, and large-scale organized abuse — in real time and at the scale of a global financial platform. We own the core identity-risk capabilities that decide, millions of times a day, whether an account can be trusted: identity trust signals, behavioral risk modeling, relationship and cluster intelligence, and face, liveness and document verification. We work shoulder-to-shoulder with Product, Risk, Compliance, and Engineering to turn the hardest adversarial problems in crypto into production-grade defenses that protect good users and the open financial system.
About the Role
We are looking for a Senior AI Engineer to design, build, and own key identity-risk and trust models at OKX. You will build models that combine identity verification results, device and geo data, and user behavior into trust and risk signals, and use graph and clustering methods to uncover organized, industrialized fraud. This is an end-to-end, research-to-production role: you will own algorithms in your domain and ship models into real-money, high-risk, large-scale production environments.
You will be a hands-on technical contributor who works closely with Product, Risk, and Compliance, and who helps raise the technical bar of the team. Your domains span:
Identity trust & risk modeling
— fusing verification scores, device, geo, and behavioral data into identity-quality and trust signals.
Cluster & relationship intelligence
— graph and clustering methods to identify account farms, mass registration, and coordinated attacks.
Behavioral risk modeling
— behavioral features and sequence models for account takeover and abnormal-session detection.
Biometric & multimodal signals
— face embeddings, liveness/anti-spoofing, DeepFake and injection defense, document forgery and AIGC detection, used as inputs to identity trust and the risk layer.
AI agents
— applying agentic AI to scale investigation, detection, and operational defense.
What You'll Be Doing
Build identity trust & risk models:
Design and ship coarse-to-fine risk models that fuse face/liveness/document verification scores, device, IP and geo signals, and behavioral data, for high-concurrency real-time decisioning.
Uncover organized
fraud
with graph & clustering:
Build entity graphs across accounts, devices, faces, documents and templates, and apply community detection, clustering, and GNN methods to detect fraud rings and large-scale abuse.
Develop behavioral features & sequence models:
Engineer real-time and offline behavioral features, and build sequence models to detect account takeover, bot/script behavior, and abnormal sessions.
Leverage biometric & multimodal signals:
Turn biometric features (face embeddings, face quality, liveness and anti-spoofing results) and document-forgery and DeepFake signals into reliable identity-trust inputs for risk decisions, including biometric similarity for cross-account linkage and duplicate-identity detection. Work with the face, liveness, and document teams, or build models yourself.
Drive execution & collaboration:
Deliver measurable results while managing ambiguity; partner with backend, product, infrastructure, risk, and compliance teams to integrate models into the production decision chain. Own metric definitions, the balance between false positives and missed fraud, pass rate, monitoring, and drift handling.
Advance applied R&D:
Experiment with graph learning, multimodal fusion, and AI agents; stay current with academic and industry advances and translate them into practical defenses.
Raise the technical bar:
Contribute to design reviews, share applied-AI best practices, and mentor junior engineers.
What We Look For
5+ years
of hands-on experience building risk-control, fraud-detection, or identity-trust models, including significant experience deploying ML systems into production.
Graph & clustering expertise:
Experience applying graph mining, community detection, clustering, or GNN methods to fraud or abuse detection.
Behavioral modeling:
Solid experience with behavioral feature engineering and sequence modeling, including real-time feature pipelines.
Deep AI/ML expertise:
Strong proficiency with PyTorch and/or TensorFlow, and solid experience with production ML systems.
Strong technical & coding skills:
Strong coding ability (e.g., Python, SQL) and the system-level thinking to design end-to-end solutions with high availability and low latency.
Adversarial mindset:
Understanding of how fraudsters adapt, and how to evaluate and iterate defenses against evolving attacks.
Collaboration:
Strong communication skills, with experience working across engineering, product, and risk teams.
Education:
Bachelor's degree or higher in Computer Science, Electrical Engineering, or a related field.
Preferred Qualifications
Experience in identity verification, KYC/KYB, AML, face-payment or payment risk control, or biometric security.
Hands-on experience with face recognition, liveness/anti-spoofing, OCR, document parsing, fake-ID detection, or media forensics.
Experience with graph databases or graph computing (e.g., Neo4j, GraphX) and real-time graph features.
Knowledge of data and AI/ML infrastructure (e.g., Spark, Flink, Kafka, Airflow, Snowflake).
Familiarity with MLOps best practices: monitoring, retraining, and continuous improvement of production models.
Experience with LLMs and AI agents.
Experience working in fast-paced technology companies or security-critical environments.
Research publications, patents, or open-source contributions in relevant AI fields.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.
ОфисSydney
São Paulo, Brazil
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.