Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Platform Storage is a core platform engineering team specializing in stateful infrastructure (PostgreSQL/RDS, Kafka (MSK), MongoDB, DynamoDB, and Elasticache/Valkey) for Fanatics Betting & Gaming. We own database and streaming reliability for dozens of product engineering teams, acting as both platform builders and embedded technical partners. Our core toolset is Python, Terraform, and SQL, with a focus on self-service tooling, GitOps managed infrastructure, and hands-on ownership of production systems.
About the Role
Fanatics Betting & Gaming (FBG) is seeking a Staff Platform Storage Engineer to join our Platform Storage team, based in the United States. This role owns a critical slice of our core platform infrastructure, including a portfolio of production PostgreSQL databases and our Kafka/MSK streaming platform, and acts as the embedded platform liaison for the product teams built on top of them.
As a Staff Engineer, you will operate with a high degree of autonomy, leading complex database and streaming infrastructure initiatives, setting standards for reliability and performance, and acting as the go to technical resource for schema design, query performance, and incident response across the teams you support.
Responsibilities
Own database liaison responsibility for a portfolio of production PostgreSQL/RDS instances — query review, schema change approval, performance tuning, and incident triage for the teams built on top of them.
Operate and evolve our Kafka/MSK streaming platform: topic lifecycle management via GitOps, cluster health across environments, and CDC (Debezium) pipeline reliability.
Build and maintain self-service tooling that lets product teams provision database and streaming resources without a manual ticket queue.
Drive platform stability projects — operator/version upgrades, root-cause fixes for recurring operational issues, and proactive capacity/cost optimization across the database and streaming fleet.
Act as the technical escalation point for cross-team incidents where the root cause traces back to shared platform infrastructure (replication lag, connection exhaustion, CPU/throughput issues).
Represent Platform Storage in cross-org infrastructure initiatives and standardization efforts.
Mentor engineers and participate in on-call rotations.
What You Bring
Strong, hands-on Python — a primary tool of the role, not incidental. 5+ years using Python day-to-day is a strong signal.
8+ years of experience in platform, infrastructure, or database engineering, with deep hands-on experience operating and running PostgreSQL (RDS) in production at scale — this is an infrastructure-ownership role, not an application-development role that happens to use Postgres.
Strong experience operating Kafka (MSK or self-managed) in production, including topic management and CDC/event-streaming pipelines.
Strong SQL fluency — comfortable diagnosing query performance issues and reviewing schema changes for teams you don't sit inside of.
Working knowledge of Infrastructure as Code (Terraform).
Experience owning production database reliability across multiple downstream teams simultaneously — able to prioritize across a portfolio, not just one system.
Strong cross-team communicator; this role is equal parts infrastructure engineering and technical partnership with the teams you support.
Nice to Have
Experience with GitOps-managed Kubernetes operators (Strimzi or equivalent) for stream infrastructure.
MongoDB or DynamoDB operational experience.
Experience with pgbouncer, connection pooling, and query-level performance diagnostics.
Prior work on platform cost optimization initiatives at multi-cluster scale.
Exposure to regulated or high-availability environments (gaming, fintech, or similar).
Who Thrives Here
Operates with a high degree of autonomy and ownership, leading complex initiatives with limited direction.
Comfortable influencing without authority and driving technical clarity in ambiguous problem spaces.
Communicates effectively across regions and time zones (US, UK, Ireland).
Cares about platform reliability, developer experience, and long-term system health.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$172,800
—
$216,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
New York, NY, United States; Communicates effectively across regions and time zones (US, UK, Ireland)
Location: Amsterdam, Netherlands; London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a Senior Software Engineer to help us build Nebius Serverless AI — our GPU-native platform for deploying inference endpoints, batch jobs, and AI workloads without managing infrastructure. Customers run production AI on it today; the mission now is to make it the fastest, cheapest, most reliable place to ship GPU workloads on the planet.
This is a senior, high-ownership position on a fast-evolving service. You'll set the technical bar: own the architecture of the parts you ship, drive the hard design decisions, and raise the standard of everything around you through code reviews, design reviews, and the way you operate. The work is end-to-end — from cold-start latency in the runtime to the API contract customers integrate against.
You'll work from our office in Amsterdam or London, hybrid.
In this position, your responsibility will be to:
Design and build core components of the Serverless platform — the control plane, scheduler, runtime, autoscaler, and the APIs customers integrate against.
Own the hardest engineering problems on the service: cold-start latency, GPU scheduling under contention, multi-tenant isolation, fair-share quotas, request routing at the edge.
Set the technical direction for the areas you own — drive architecture decisions, write the design docs, and align the team behind the chosen approach.
Raise the engineering bar across the team through code reviews, design reviews, and example — the kind of senior presence that compounds.
Run the service like an SRE: define SLOs, build observability, lead incident response, and make sure every postmortem changes the platform, not just the runbook.
Work directly with customers on architecture reviews, performance escalations, and the production problems that don't fit a ticket template.
Partner closely with Product, GTM, and infrastructure teams to translate customer needs into a coherent technical roadmap.
We expect you to have:
7+ years of professional software engineering experience, with a track record of shipping production distributed systems at scale.
Excellent knowledge of Golang, or you are ready to quickly switch to it.
Deep experience with Kubernetes and container orchestration — you've operated it in anger, not just deployed it.
Strong distributed-systems instincts: consistency vs. availability trade-offs, queueing, backpressure, retries, idempotency, multi-tenancy.
Experience designing and operating high-throughput, low-latency services — you know where the milliseconds go and how to get them back.
A history of being the engineer others look to on hard problems — driving design discussions, unblocking teammates, and shipping the thing nobody else wanted to touch.
Ability to write reliable code and dig into complex problems.
Teamwork-oriented approach.
It would be an added bonus if you had:
Experience building serverless or function-as-a-service platforms (Knative, AWS Lambda, GCP Cloud Run, Cloudflare Workers, Modal, Replicate, Together, Fireworks, Anyscale, or similar).
GPU scheduling experience — Kubernetes device plugins, MIG, MPS, time-slicing, NVIDIA GPU Operator.
ML inference experience — vLLM, TensorRT-LLM, Triton Inference Server, SGLang, model loading and warm-pool strategies.
Cold-start optimization at the runtime, image, or snapshot level (FireCracker, gVisor, checkpoint/restore, image streaming).
Experience writing Kubernetes operators (Go + controller-runtime / kubebuilder).
Contributions to relevant open-source projects in the serverless, scheduling, or inference ecosystems.
We conduct coding interviews as part of the process.
#LI-ET3
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Paris; Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
What you’ll ship
- Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners
- Drive the partnerships opportunity pipeline in the region
- Develop and review business and uses cases for new partnership opportunities
- Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level.
- Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.)
- Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand
- Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership.
- Cross-functional experience working with various internal and external stakeholders in an international environment
- A strategic and analytical mindset and strong problem-solving and communication skills
- Ability to connect easily with potential partners and build trust-based relationships
- Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Processing 2+ million daily interactions between adjoe's reward engine and its global publisher network
The Supply Integrations team builds and operates the services that ensure every user reward is calculated, verified, and delivered, whether that means firing a cryptographically signed HTTP callback in milliseconds or transferring loyalty points through a partner's OAuth-secured payment API. Every callback that lands on time is a reward delivered, a publisher retained, and revenue protected.
The team's production surface spans a set of services connecting adjoe to a global publisher network. S2S Payout Callbacks deliver real-time reward notifications with 40+ configurable parameters, secured by per-publisher cryptographic signatures. The Payout Adapter integrates directly with enterprise partner payment systems, handling OAuth2 flows, mTLS, HMAC signatures, and retry logic to guarantee delivery. Our External Statistics API aggregates data from Druid, Athena, and DynamoDB into self-serve publisher dashboards and daily reports. All of this is backed by Go microservices communicating over Kafka and SQS, with state managed in DynamoDB and MySQL, processing over 2 million interactions every day without missing a beat.
YOUR MISSION & WHO WE ARE LOOKING FOR
- Production Golang Systems Expertise: You bring 5+ years of backend development experience, including at least 3 years writing Go in production distributed environments. You will build and maintain our +99% Go microservice architecture—interfacing with our TypeScript/React frontend—to reliably handle 2+ million daily publisher interactions and scale beyond hundreds of millions of monthly active users.
- High-Throughput Event Streaming: You have hands-on experience designing asynchronous microservice communication using event buses like Kafka, SQS/SNS, and Kinesis. You will build pipelines to collect billions of daily API events and aggregate them into our data lake for sub-second querying.
- High-Scale Data & API Optimization: You understand database internals and low-level web standards (HTTP protocol, Encoding, Regular Expressions). You will optimize queries across hundreds of terabytes of data across DynamoDB, MySQL, Druid, and Athena to reduce API response times and expose transparent, well-documented open APIs to enterprise partners.
- Data Science & Algorithmic Integration: You quickly grasp complex technical topics and applied mathematics. You will partner directly with our Data Science team to translate and integrate machine learning algorithms into adjoe’s core application, optimizing real-time ad targeting.
- Collaborative Technical Communication: You communicate fluently and precisely in spoken and written English. You will actively participate in peer code reviews and technical knowledge sharing across an international backend engineering team.
- Plus: Infrastructure & Cloud Tooling: Hands-on experience with Terraform (Infrastructure as Code), Docker containerization, or serverless infrastructure.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: London, England, United Kingdom
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Data Engineer III
About the Role
We're looking for a Data Engineer III to join our Data Engineering team, which builds and governs the data foundation that powers the business. You'll work within our stack — Python ingestion pipelines, Airflow orchestration, and Snowflake/Databricks — helping move data reliably and securely from source to decision-ready output.
You'll implement features and fixes against a given design, handle known classes of pipeline issues on your own, and escalate genuinely novel problems with clear context rather than working them in isolation. You're also expected to start contributing meaningfully in code review — catching real bugs, not just style nits.
What You'll Do
Implement new ingestion sources end-to-end against a senior engineer's design — connector code, DAG, schema, monitoring, and catalog registration — extending the team's existing framework where a new source needs a pattern it doesn't yet support
Investigate pipeline failures independently, recognize known classes of issues, and ship the documented fix without needing to escalate
Before shipping a new pipeline, identify downstream consumers and what would break if data were late or wrong, and flag gaps like this during spec review — before writing code
Write clear handovers when escalating a genuinely unresolved issue — what you tried, what you ruled out, and where things diverge — so a senior can pick up without re-discovery
Review peers' pipeline PRs and catch non-obvious issues (e.g., missing idempotency checks, race conditions) that could cause incorrect downstream data
Turn ambiguous "why is this data wrong?" questions into structured investigations — tracing data lineage from source to warehouse and communicating back what you found
Surface concerns in spec review as specific, well-reasoned questions rather than staying silent or blocking progress
Support data security and governance work (e.g., PII masking, access controls) and contribute to data delivery work, including reverse ETL integrations
Build strong working relationships with internal stakeholders and help scope and clarify requirements for new work
Mentor DE2s on their first significant projects — pairing on tricky decisions and helping them apply team conventions
What We're Looking For
3–5 years of professional software or data engineering experience
Strong SQL and Python skills, with solid experience building and operating production data pipelines
Comfort investigating and root-causing pipeline issues independently before escalating
Experience with workflow orchestration tools (Airflow or similar) and a cloud data warehouse/lakehouse (Snowflake, Databricks, or similar)
Solid understanding of data pipeline concepts: idempotency, schema evolution, backfills, and data quality/testing
Experience giving substantive code review feedback, not just style or formatting comments
Strong communication skills — can write a clear technical handover, ask sharp questions in spec review, and explain a data lineage investigation to a non-technical stakeholder
A track record of taking ownership of known-class problems end-to-end rather than needing step-by-step direction
Nice to Have
Experience extending or building reusable pipeline frameworks/templates
Exposure to reverse ETL tools or patterns, PII masking, or data access governance (RBAC)
Exposure to observability/monitoring tooling (e.g., Datadog) for pipeline health and alerting
Some experience mentoring or informally supporting more junior engineers
Background in gaming, betting, e-commerce, or another regulated/high-compliance industry
Why Join Us
Real ownership over known-class problems, with senior/staff support available for the genuinely novel ones
Work on high-visibility, high-trust systems that the business depends on
A culture built around clear tenets: standardize before you scale, own the outcome (not just the ticket), and clarity over complexity
Clear growth path into Senior Data Engineer, with room to start mentoring and shaping team practices along the way
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Alabang, Philippines
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
Workato Philippines, Inc. is seeking a highly detail-oriented, proactive, and process-driven
Accounts and Billing Specialist (APJ hours)
to join our growing Finance team. In this role, you will be involved in supporting global
accounts receivable operations and will report to the Accounts & Billing Manager based in the Philippines.
In this role, y
ou will also be responsible to:
Respond to tickets regarding Accounts and Billing requests
Respond to accounts and billing-related inquiries from various departments
Provision and Upgrade Accounts
Includes coordinating with the Sales team and the Implementation team
Monitoring of auto provisioning and manual provisioning
Processing of churn
Book Deals
Conduct deal closing walkthroughs
Includes analysis of order forms
Timely and accurate closing of deals, especially on the month-end and quarter-end
Invoicing and billing tool management
Includes special invoicing requests and sales tax processing
Ensure all invoices are processed in a timely manner every month-end and quarter-end
Process renewals and report management
Includes coordinating with the Sales team and the Customer Success team
Ensure timely collections for all regions (APJ, EMEA, and USA)
Handle different payment methods (ACH, Wire, Check, Credit Card)
Manage Cadences
Manual follow up/escalation
Includes coordinating with Sales team and Customer Success team
Registration and management for Vendor websites
Fill out vendor forms and assist with other finance-related forms
Updating and maintaining resources and finance materials
Generate reports needed by the finance team
Manage all accounting systems to ensure clean records
Coordinate with AP Team requests and assist when they have clarifications
Attend to the Business Technology Team’s questions and clarifications
Create documentation that will be used in the evaluation of new systems and implementation when needed
Requirements
Qualifications / Experience / Technical Skills
Must be a graduate of Business, Finance or related field
3+ years of working experience in Accounts Receivable operations
Strong understanding of AR operations, Order to Cash (O2C) processes, and month-end close activities
Advanced proficiency in Microsoft Excel and Google Workspace tools
Experience using ERP systems such as NetSuite, Coupa, or similar platforms
Experience working in a SaaS or iPaaS company is a plus
Exposure to AI-enabled finance operations, intelligent workflow automation, or digital transformation projects
Soft Skills / Personal Characteristics
Strong attention to detail and good analytical skills
Responsive to queries and strong work ethic
Great time management and organizational skills
Excellent collaboration and communication skills
Able to work independently but values teamwork and spirit
Has a positive, willing-to-learn attitude, and resilient
Has a high level of curiosity and enjoys taking initiative
Amenable to work on the weekends (when needed) and holiday shifting
(REQ ID: 2848)
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
IT Support Coordinator (Contract Role)
Los Angeles, CA
*12-month contract
The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role.
RESPONSIBILITIES
Coordination with IT Support to balance workload.
Monitor queues of staff for issues needing responses.
Monitor unassigned queue to ensure prompt responses within SLA.
Communicate with customers as required: gathering additional information, informing them of changes.
Improve customer service, perception, and satisfaction with fast turnaround of customer requests.
Escalate service requests to appropriate teams as necessary.
Assists in day-to-day IT queue support operations with some supervision
Provide first-level basic support for end user issues
A point of contact to the customer for all types of service requests.
Maintains documentation with updates and changes
Triage service requests to address urgency and scope of impact.
Update KPI Dashboards weekly.
Develops and reports on JIRA dashboard analytics to drive support performance improvements
Work across other studios to bring ticket handling improvements and optimization across PSS
REQUIRED SKILLS
Basic computer and operating system skills
Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment
Excellent written and oral communication skills are required
Experience in a role involving direct customer contact (internal and external customers)
Ability to work in a team and communicate effectively.
Experience with Jira Service Management or other IT Service Management (Ticketing) tools
NICE-TO-HAVE SKILLS
CompTIA A+ Certification
Self-starter and ability to work with limited supervision
Degree in an IT associated field of study
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$36
—
$50 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Spain; Serbia; Poland; Ukraine; Portugal; North Macedonia; Bosnia and Herzegovina; Romania
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDE and an FDX,
Forward Deployed Executives (FDX)
own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs.
Forward Deployed Engineers (FDE)
embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.
Senior AI Engineer.
When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails. You'll have real ownership of components and of the technical decisions inside them.
Requirements:
Mindset
Proactive and self-directed;
you push for clarity rather than waiting for a ticket
Excellent communication and problem-solving skills
Comfort with ambiguity and ownership.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
5+ years in software or ML engineering, with production systems you were accountable for
.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes.
Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks.
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production.
Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack.
Dropped into an unfamiliar codebase, you're productive.
Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus.
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release.
Model and agent monitoring, drift detection.
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs.
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus.
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus.
Responsibilities:
Work in a pair with an FDE and an FDX.
Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions).
Build and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Integrate AI components into backend services and RESTful APIs
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection
Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints
Participate in technical discussions and architectural decisions
Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability
Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications
A2A: you can explain agent-to-agent interoperability
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engine
Location: London
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
UiPath’s Intelligence Document Processing drives understanding of the documents and messages on which a business runs: invoices, claims, contracts, customer emails. We use frontier LLMs to turn all of that into structured data that automations and AI agents can act on. You'll be building the product that does it: the ingestion and extraction pipelines, the APIs customers build their operations on top of, and the systems that make those models useful, fast and trustworthy at enterprise scale.
Increasingly that work is agentic. What you build is what lets AI agents ingest, understand, retrieve and reason over enterprise documents at volume, without giving up accuracy, security or governance.
It's a product engineering role with complex systems and LLM-in-production problems underneath it. The same service handles a customer's first ten documents and another's ten million, runs in our cloud and inside a bank's own air-gapped datacentre, and has to be good enough that a business will act on its output. Knowing how well the models are actually doing, and what to do when the answer is "not well enough", is a large part of the job.
You'll write in several languages here, and pick up new ones as the problem demands. We care much more about how you think than about what you've written it in. We're looking for someone who loves building things, learns fast, and wants to own product outcomes rather than tickets.
WHAT YOU'LL DO AT UIPATH
- Work with engineers, product managers and customers to design, build and operate the AI systems behind UiPath's document processing products.
- Build across the pipeline: ingestion, parsing and extraction, indexing and retrieval, and the evaluation that tells us any of it is working.
- Take features from idea to production and stay with them, measuring whether they actually worked, and improving them when they didn't.
- Solve genuinely hard problems in concurrency, latency and distributed systems, so the platform holds up under high-volume production workloads.
- Build for environments we don't control: multi-cloud, on-premises, air-gapped, and under strict security and compliance requirements.
- Use coding agents as a serious part of your toolkit, and help the team get better at it. Where to trust them, where not to, and how to keep quality high as the tooling changes underneath us.
- Work with teams across UiPath and across locations to innovate and build best-in-class document processing, and occasionally with customers directly. Because the fastest way to understand a product is to watch someone use it.
- Contribute to our engineering culture: mentor, review, hire, and push back when something isn't good enough.
WHAT YOU'LL BRING TO THE TEAM
- A solid track record (5+ years) building and operating large-scale commercial services that real customers depend on.
- Strong programming ability and the confidence to pick up whatever language a problem calls for. You'll meet Python, Rust and C# here, but we don't expect you to arrive knowing them all.
- Real-world experience with cloud platforms (Azure, AWS or GCP) and containerised deployment on Kubernetes. You understand how production systems get shipped, monitored and scaled, not just written.
- Comfort with data at scale: SQL, and the trade-offs between different storage and search systems.
- Experience working with coding agents, and opinions about them, What responsible use looks like, where they earn their keep and where they cost you, and how you keep evaluating them in an ecosystem that changes every few months.
- An appreciation for tools that catch bugs before runtime — type systems, tests, and designs that make bad states unrepresentable. Especially in the age of coding agents.
- A pragmatic grasp of computer science fundamentals. We care about solving real problems with the right data structure, not reciting one from a textbook.
- Experience shipping LLM-backed products to production is a strong plus: prompting, evaluation, and everything else that turns a model into a feature people will trust.
- Familiarity with document processing is a plus: OCR, layout, and the messy reality of documents as they actually arrive.
- An opinion on what makes good code and good architecture, and the ability to argue it, including against us.
- You're a builder and a problem-solver at heart.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
About the Role
You own the path from signed contract to first live transaction.
A merchant signs. Then someone has to read their stack, answer their API questions, debug their callbacks at 3pm on a Tuesday, fix what’s broken on our side, and keep the whole thing moving until money is flowing and the approval rate looks right. That someone is you.
This is a hands-on engineering role, not a coordination role. You will read logs, reproduce issues in sandbox, write the corrected request for the merchant’s developer, and ship fixes in our own services when the root cause is ours. Project management is a means here, not the job.
We are growing the Implementation team in the region, so you will also help define how this works: the tooling, the reusable answers, the escalation paths, and the documentation that stops the same question from being asked twice.
How Success Is Measured
One metric, three dimensions: integrations moved from signed to live transacting.
How many — volume of merchants you take live.
How fast — time from signature to first live transaction.
How well — approval rate on the traffic those integrations bring. An integration that goes live and then underperforms is not a finished integration.
Where You Sit
You report to the Implementation Managers Lead, who reports to the Head of PayCore. Day to day you work alongside Account Managers, who own the commercial relationship, and the engineering teams that own our services, whom you escalate to — and ship with — when the fix is on our side.
What You Will Do
Driving integrations to live (≈50%)
Take signed merchants through integration end to end: scope the setup, answer API and configuration questions precisely and in writing, unblock their developers, and stay on it until transactions are flowing.
Investigate problems end to end: read logs, trace requests across services, reproduce in sandbox, and name whether the root cause is our platform, the configuration, or the merchant’s implementation.
Diagnose and explain integration failures: failed callbacks, unexpected response codes, signature and authentication problems, transaction states that don’t match expectations.
Be the technical point of contact for Account Managers, and turn recurring questions into documentation, examples, and internal runbooks.
Hands-on engineering (≈40%)
Fix the merchant’s code with them: review the integration, point at the actual problem, write the corrected request or snippet that makes it work.
Fix bugs in our own services when the root cause is ours, working with the owning engineering team through to release.
Build small features and customisations needed for specific merchant setups — from the change itself through testing and rollout.
Write and maintain the tooling that makes all of the above faster: sample clients, diagnostic scripts, internal utilities.
Pre-sales support (≈5–10%)
Occasionally support the commercial team during a deal: answer a technical or security questionnaire, confirm whether a use case is supported, sanity-check a proposed integration approach.
Who We Are Looking For
Two profiles work equally well here, and we are open on seniority:
A developer early in their career who would rather solve real customer problems than sit behind a backlog — and who is comfortable being the one talking to the merchant.
An experienced integration engineer who already owns customer-facing technical problems and writes code to solve them, not just tickets about them.
Required Skills and Qualifications
Coding: You write Java/Python/C++ comfortably and can work inside an existing codebase — read it, change it, test it, ship it.
Working with AI: You already work with an AI coding harness (Claude Code, Codex or similar) and reach for it daily — to get through a stack you have not seen before, to draft a fix, to move faster. This is not a bonus point here. It is how the team works, and we expect you to arrive already working this way.
Reading other people’s code: Merchants integrate in whatever they use. You can follow unfamiliar code well enough to find the bug in it. Python, Node or other languages are a plus.
Debugging: Proven ability to diagnose problems in running systems — reading logs, following a request across services, forming a hypothesis and proving it. This is the core skill of the role.
APIs and integrations: Practical understanding of REST APIs, authentication and signing, webhooks and callbacks, idempotency, and common integration failure modes.
SQL: You write your own queries to investigate production data.
Architecture: Solid grasp of client-server architecture, SaaS platforms and cloud conventions. AWS is a plus.
Tools: Postman, a DB client, an OpenAPI tool, Git.
English, written and spoken: You can explain a technical cause clearly to a non-technical colleague — in writing and on a call — without making them feel stupid. Most of this role happens in text, and the rest happens live with merchants and colleagues.
Nice to Have
Experience in payments, fintech, or another regulated domain.
Background in technical support, integration engineering, or professional services at a product company.
Experience improving how support works: tooling, templates, self-service documentation.
Practicalities
On-site in Belgrade, standard business hours on Belgrade time (roughly 9:00–17:00).
No on-call.
Merchants across Europe and Africa.
English is the only working language — with merchants, with Account Managers, internally.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Задачи:
— Вести разработку функций на Unity от технического дизайна до выпуска и долгосрочного сопровождения.
— Руководить масштабированием основных функций в нескольких играх, обеспечивая качество и повторное использование.
— Определять, структурировать и выполнять улучшения в существующих кодовых базах, избегая ненужных переписок.
— Тесно сотрудничать с командами игр для уточнения требований и управления рисками доставки.
— Организовывать и оптимизировать качество кода Unity, производительность, отладку, инструменты и поддерживаемость проектов.
Требования:
— Опыт разработки на Unity и C# не менее 5 лет.
— Умение проектировать поддерживаемые и масштабируемые системы Unity/C# с использованием ООП, принципов SOLID, композиции, управления зависимостями и паттернов проектирования.
— Опыт выпуска мобильных игр, предпочтительно в условиях живой эксплуатации.
— Глубокое понимание производительности мобильных устройств, управления памятью, профилирования и ограничений платформ.
— Сильные коммуникативные навыки для отчетности о прогрессе, блокерах, рисках и компромиссах перед техническими и нетехническими заинтересованными сторонами.
— Опыт работы с Git и совместной разработки (код-ревью, документация, CI/CD — плюс).
Условия:
— Гибкий график работы и возможность работы в формате цифрового кочевника, с посещением офиса по желанию.
— Бесплатная личная коучинговая поддержка через партнера nilo.health.
— Бюджет на личное развитие до 2000€/год на обучение, конференции, мастер-классы.
— Немецкие социальные льготы: 25 дней отпуска, бесплатная подписка Wellhub gold, бесплатный месячный билет Deutschland-Ticket, ежемесячный безналоговый интернет-взнос 50€.
— Современное оборудование под MacBook или Windows.
— Пакет релокации с поддержкой визы.
— Многонациональная команда из более 30 национальностей, работающая из более 25 локаций.
— Преимущества офиса в Мюнхене: эргономичная рабочая зона, бесплатный ежедневный обед, дружелюбная к собакам среда.
УдалённоseniorSENIOR UNITY DEVELOPER | RELOCATION TO MUNICH, GERMANY | JUST PLAY #relocation to #munich #germany #fulltime #itjob #unity https://teletype.in/@courierus/ZCJULDevQzP; RELOCATION TO MUNICH, GERMANY (SPONSORED) We are looking for a Senior Unity Game Developer to join the Games Team and take ownership of feature implementation and long-term maintenance across our game portfolio; Germany-Based Benefits : 25 vacation days, free Wellhub gold subscription, free monthly Deutschland-Ticket, and a monthly €50 tax-free internet contribution State-of-the-Art Equipment : Doesn’t matter if you are a MacBook or Windows user; we will provide you with the technical gear you need to succeed A Relocation Package : Includes visa support for those who need it Engaging and Diverse Work Environment: Join a diverse team, with over 30 nationalities working from over 25 different locations Munich Office Perks: Ergonomic setup, free lunch on a daily basis, and dog-friendly environment APPLY
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We're fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As our Brand Marketing Designer ( Member of Technical Staff ) you'll work across Brand & Creative, you bring Arca's brand to life and extend it across every surface we show up on. We're not a SaaS company dressing up a dashboard; we are the wealth management firm, so the work you make — the social, the ads, the collateral, the imagery — is the business itself, the first thing a prospective client sees long before they ever talk to an advisor, in an industry that mostly looks like beige PDFs and stock photos of handshakes.
You'll work directly with the team, setting top-level creative direction. Your job is to take that direction and make it real: the assets, the motion, and the imagery that keep the brand sharp and alive as we grow. This is a hands-on maker's role, not a purely strategic one — and it's technical enough that you're comfortable building and shipping what you design, running our marketing site in Framer or WordPress rather than handing it off. You'll partner closely with Design & Growth ( and product, and engineering ) to build across everything Arca puts into the world.
WHAT YOU'LL OWN
- Brand assets across every surface. Social, ads, collateral, decks, email, event and office materials — the steady stream of on-brand work that keeps Arca looking sharp everywhere it shows up.
- Motion and imagery. Short-form motion, animation, and original imagery that make static surfaces move and give the brand a visual signature people remember.
- The website, hands-on. You help build and maintain our marketing site turning designs into live pages yourself instead of waiting on engineering.
- Production at the speed of AI. You use modern AI creative tools to generate, iterate, and ship more and better work than was possible a year ago — extending the brand faster as we grow.
- Craft, in practice. Working from the creative direction set above you, you keep every asset coherent and high-quality, and you help build the templates and systems that let that quality scale.
THE KIND OF PERSON WHO THRIVES HERE
You're excited by ownership, ambiguity, and building things that matter.
- You're a maker with real craft. You've spent years doing hands-on graphic and visual design ( brand, social, ads, collateral ) and your portfolio shows work that's both beautiful and clear. You love producing the work, not just directing it.
- You're fluent in the creative toolkit. Adobe Creative Suite, Figma, and Canva are second nature, and you have genuine motion and animation chops.
- You're AI-native in your craft. You already build with AI creative tools ( Higgsfield, Midjourney, Flora, or similar ) and reach for them on instinct to produce imagery, motion, and ideas faster than you could by hand.
- You're technical enough to ship. You can run and update a marketing site in Framer or WordPress, and you'd rather build the page than file a ticket for it.
- You design for trust, not just attention. This is people's real money and their plans for their family, a high-consideration decision that takes time to earn. You know the difference between design that's flashy and design that earns confidence, and you reach for the second.
- You're someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you're genuinely energized by this environment ( not just tolerant of it ).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: Tulare, CA
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Dispatcher,
you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Tulare, CA 4-5 days a week.
What You'll Do:
Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
Build strong cross-functional relationships across various Via teams and offices and external partners
Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
Effectively prioritize live operational issues and take action based on the information received
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Ownership mentality: take full responsibility for delivering great service to driver-partners
Proactive: able to think ahead and anticipate to prevent problems before they start
An empathetic and effective communicator: you excel at active listening and collaboration
Comfortable with ambiguity: make thoughtful choices between imperfect options
Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
Observant and keen to improve: if something’s not working, you come up with a better way
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $23/hour
We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a detail-oriented and technically capable Analyst or Associate to join Strategic Transformation team. This individual will own root-cause investigations of production data issues, contribute to ETL pipeline development, and act as the primary liaison between Fund Finance operations and engineering. This role will help define requirements, drive data quality initiatives, and build the tooling and dashboards that give stakeholders real-time visibility into exceptions and resolution status.
The Strategic Transformation Data team is an embedded data function within Fund Finance at iCapital. This team partners directly with Fund Operations, Technology, and Product teams to resolve data quality issues, build ETL pipelines, and deliver automation tooling that enables the business to scale. The team sits at the intersection of data engineering, business analysis, and operational transformation.
Responsibilities
Perform root-cause analysis of production data issues using SQL, working cross-functionally with engineering and operations teams to drive resolution.
Support and contribute to ETL pipeline development, collaborating closely with Product managers and engineers throughout the development lifecycle.
Serve as the primary liaison between fund administrators, business groups, and technology teams to manage and resolve data exceptions and discrepancies.
Develop exception management tooling to strengthen data quality controls and produce metrics and dashboards that help stakeholders prioritize issue resolution.
Define clear business and technical requirement documents for engineering teams addressing new features or existing issues.
Build an in-depth understanding of end-to-end organizational data flows and their downstream impact on Fund Finance business processes.
Write test cases and perform UAT to ensure issues are identified and addressed before production deployment.
Identify and contribute to automation initiatives that reduce manual intervention in recurring data workflows, including reconciliation, ingestion monitoring, and exception handling.
Formalize operational knowledge into structured documentation, enabling the team to scale independently of individual expertise.
Own the end-to-end delivery of data initiatives supporting Fund Finance, Transactional Operations, and Investor Relations workflows, partnering with Product Managers and internal stakeholders to define scope, gather business requirements, translate needs into technical solutions, and drive implementation for both existing workflows and new product features
Serve as a subject matter expert on data workflows and platform functionality, independently advising internal teams on data dependencies, product functionality, and operational impacts
Qualifications
2+ years of experience in a business analyst, data support, or application support role within financial services
Bachelor’s degree or higher in computer science, business analytics, business administration, finance, or a related field
Proficiency in SQL for data analysis, investigation, and root-cause diagnostics
Strong relationship management skills with the ability to build partnerships and work effectively across internal teams, fund administrators, vendors, and other external stakeholders
Proven ability to balance multiple projects, priorities, and stakeholder conversations across different teams and business functions
Proven ability to perform structured root-cause analysis and coordinate with engineers through investigation and resolution
Strong analytical and problem-solving skills, with the ability to translate complex data issues into clear business language
Excellent communication and stakeholder management skills and comfortable working across technical and non-technical audiences
Experience with private equity, hedge fund, or alternative investment operations and data
Familiar with ETL pipeline concepts, data ingestion patterns, or workflow automation
Experience writing Jira tickets or structured requirement documents for engineering teams
Exposure to AI-assisted tooling or automation frameworks and Python are a plus
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: San Jose, CA or Hybrid (with remote support to Hong Kong)
Annual Salary: USD 130,000 - USD 160,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full-time
Reports to: (Interim) Director, IT
About the Role
We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale. The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones.
This role partners closely with our Information Security team on security-related operations. If you bring broader experience in IT strategy, procurement, or infrastructure, we’d love to hear about it — there’s room to grow the scope of this role over time.
What You'll Do
IT Operations
Own device procurement, provisioning, maintenance, troubleshooting, resets, and redeployment across the corporate device fleet
Administer IT access provisioning and security for less-sensitive systems (e.g., maintaining admin lists, standard user access)
Maintain corporate device information security, including anti-virus and endpoint protection tools
Administer corporate workspace IT and networking infrastructure — Wi-Fi, server room equipment, and videoconferencing — for the San Jose office
Provide remote support for Hong Kong office networking and videoconferencing systems
Respond to day-to-day employee IT support requests (helpdesk tickets) with speed and clarity
Strategy & Cross-Functional Support
Ownership and maintenance of internal IT-owned systems and infrastructure for shared use by multiple functional groups
Support on business applications and systems procurement, contract negotiation and budget management
Support delivery of employee IT security training (e.g., anti-phishing awareness) in coordination with InfoSec
Provide input on device management strategy (e.g., MDM/MAID tooling) based on day-today operational experience
Assist with vendor coordination and support tickets for outsourced IT operations, as directed
Who You Are
Required Qualifications
2–5 years of experience in IT support, IT operations, or systems administration
Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar)
Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console)
Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms)
Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA)
Strong troubleshooting skills and a service-oriented approach to internal IT support
Ability to work independently while coordinating with colleagues across time zones (Hong
Kong, U.S. and Europe)
Preferred Qualifications
Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace), balancing security with operational
efficiency
Exposure to access provisioning and security strategy for more sensitive systems (e.g., contributing to 2FA/MFA policy, not just administering standard access)
Exposure to business application procurement, contract negotiation, or vendor management
Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams
Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites)
Experience supporting a hybrid or multi-office environment
Experience in consumer tech, gaming, or hardware companies
#LI-Hybrid
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Ciudad de México, Mexico
Workplace: on-site
El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos.
Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos.
• Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso.
• Registrar cada caso en el tracker con la información, prioridad y clasificación correctas.
• Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable.
• Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA.
• Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera.
• Cerrar los casos con el estado correcto y la resolución debidamente justificada.
Apoyar a colegas actualizando casos compartidos cuando sea necesario
Formación y experiencia
• Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable.
• Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel.
• Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante.
• Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM.
Conocimientos y habilidades técnicas
• Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso.
• Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación.
• Atención al detalle en el registro y documentación de la información.
• Buena redacción para dejar seguimientos claros y profesionales.
• Comodidad trabajando con datos, estados y métricas de desempeño.
Habilidades personales
• Organización y gestión del tiempo para manejar múltiples casos en paralelo.
• Orientación a resultados y a la mejora continua de indicadores.
• Comunicación clara y empatía con el cliente y con el equipo.
• Autonomía y responsabilidad sobre la cartera de casos propia.
• Trabajo en equipo y disposición a apoyar casos compartidos.
ОфисCiudad de México, Mexico
seniorAmsterdam, Netherlands; London, United Kingdom
Paris; Lisbon
Не хотите искать каждый день?
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Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
London, England, United Kingdom
Alabang, Philippines
United States, Los Angeles, CA
Montevideo
УдалённоseniorSpain; Serbia; Poland; Ukraine; Portugal; North Macedonia; Bosnia and Herzegovina; Romania
ОфисseniorLondon
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
ОфисBelgrade
ОфисNew York
География найма не уточнена
Salt Lake City, Utah, United States
США; Nex employees may be expected to collaborate with colleagues across different time zones; The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones; Ability to work independently while coordinating with colleagues across time zones (Hong