Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
You’ll join our Credential Brokering team. We build and scale our newest platform that enables granular access for humans, agents and machines. This is a unique opportunity to contribute to the early stages of this new platform while it’s rapidly gaining traction. You’ll build reliable credential infrastructure that empowers all major runtimes, and help keep people in control of their access while they adopt AI.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- You’ll participate in the entire software lifecycle and have opportunities to contribute ideas, build PoCs, take user- and partner feedback for our platform, and ship features and improvements in production.
- Participate in the entire software development lifecycle.
- Contribute ideas and build proofs of concept (PoCs).
- Incorporate user and partner feedback into our platform.
- Ship features and improvements to production.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Back end development experience with Go or Rust.
- Experience building developer interfaces and platforms; APIs enabling your developer customers to build new products on top.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The IT Support team helps 1Password employees get the technology they need to do their best work every day. We combine hands-on troubleshooting with modern tools, AI, and workflow automation to resolve issues and elevate the overall employee experience. As an intern on our team, you’ll work alongside experienced engineers to learn how support operations run, tackle real user requests, and help build smarter, faster support workflows.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Ticket intake and routing: Review new Freshservice tickets for completeness, apply categories and priorities using established guidelines, and route requests to the appropriate technician or team.
- Queue maintenance: Identify unassigned, aging, duplicate, or stalled tickets; follow up with ticket owners; and flag uneven workloads for the manager’s review.
- Reporting and administrative support: Compile standard reports on ticket volume, backlog, SLA performance, and common request types; prepare summaries for team meetings while leverage AI toolkit.
- Collaborating with people across the department like IT Engineering, Enterprise Systems, IT Operations, and the Workplace Technology teams.
- User communication and follow-up: Acknowledge requests, collect missing information using approved templates, share status updates, and confirm whether users still need assistance.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Organization and attention to detail: Keeps ticket information accurate, tracks deadlines, and follows through on outstanding tasks.
- Clear, professional communication: Writes useful ticket notes, asks focused questions, and provides courteous updates to users and technicians.
- Prioritization and sound judgment: Follows established urgency guidelines, recognizes when a ticket needs attention, and escalates appropriately.
- Basic technical literacy and willingness to learn: Understands common workplace technology and can follow troubleshooting guides and learn Freshservice workflows.
- Discretion and respect for access boundaries: Handles information carefully, follows documented procedures, and recognizes when a request requires additional discovery or authorization
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
The Fraud Countermeasures team is part of Data Science, and it's how Wealthsimple grows safely. We balance fraud losses with client friction, so legitimate clients can use their money without jumping through hoops. We work in small pods that pair a fraud countermeasures lead with a data scientist and an analytics developer, and we sit alongside Product and Engineering on every new feature launch. We use data to make every decision, and we use AI tools to move faster. If you want to work on hard problems with people who care about craft, you'll fit right in.
About the role
Card fraud is one of the highest-stakes problems at Wealthsimple, and this role owns the strategy for it. You'll set direction for how we prevent application, transaction and account takeover fraud across our card products, and you'll do it independently, with real accountability for the outcome. This is a Staff individual contributor role with manager-level impact: you'll lead through expertise and influence, not direct reports. It's open to candidates in any timezone in Canada.
What you'll do
- Own fraud strategy and execution across application, transaction and account takeover fraud for Wealthsimple's card products.
- Manage the card fraud loss budget as our volumes grow, and guard against the fraud attacks that can blow a budget up.
- Design, backtest, ship and tune detection rules, and set decision thresholds on ML risk scores.
- Weigh fraud losses prevented against operational cost and client experience before you recommend an approach.
- Partner with Product and Engineering to build controls that stop fraud without blocking legitimate clients, like step-up authentication instead of a hard decline.
- Guide the data scientists and analytics developers in your pod, and mentor junior teammates on strategy, rule building and problem-solving.
Skills you bring
- 6+ years of experience in fraud prevention, including 3+ years working directly on card fraud (prepaid or credit) at an issuer, fintech or payments platform.
- Hands-on ownership of card fraud strategy across application, transaction and account takeover fraud.
- Advanced SQL. You write complex queries against transaction-level data yourself, without waiting for an analyst to pull it.
- A track record of building, backtesting, shipping and tuning fraud rules, and explaining the precision, catch rate and approval rate impact of each.
- Experience quantifying fraud savings against operational and client experience costs to make a clear recommendation.
- Experience using AI tools in your daily work, and examples of where they changed your output.
- The ability to influence Product, Engineering, credit risk, operations and external vendors toward a decision without direct authority.
- Clear communication with technical and non-technical audiences, including senior leadership.
- Nice to have: Knowledge of Visa and Mastercard network rules, dispute processes and chargeback rails.
Who you are
- You set direction on your own and take ownership over outcomes for your space, from fighting fraud attacks to minimizing client friction.
- You make decisions with numbers behind them, and you're honest about what the numbers can't tell you.
- You lead through influence. You can get a roadmap conversation to go your way by rallying others around shared objectives.
- You use AI to aide in your workflow, and know when to question it’s outputs
- You share what you know, and you make the people around you sharper
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced IT Engineer II to join Checkout’s IT Engineering team, supporting Workplace Technology. In this generalist role, you will work across the services and platforms managed by the team, helping colleagues get the technology they need while keeping those services secure, reliable, and easy to use.
You will contribute across areas such as identity and access, end-user devices, collaboration and productivity platforms, IT assets and licences, and office technology. You are not expected to be a subject matter expert in every product. Instead, you bring strong technical foundations, depth in one or more areas, and the curiosity to build working knowledge across the wider portfolio.
At this level, you can confidently resolve all but the most complex problems affecting the team. You will own operational outcomes, deliver small-to-medium projects independently, and work with colleagues and stakeholders to improve the services we provide across Checkout.
HOW YOU’LL MAKE AN IMPACT
- Cross-Portfolio Service Ownership: Administer and improve services across the Workplace Technology portfolio. This may include Okta, Google Workspace, Atlassian, macOS and Windows endpoint management through tools such as Jamf and Microsoft Intune, IT asset and licence processes, and office technology.
- Identity and Access: Support secure identity lifecycle and access management, including joiner, mover, and leaver activities, single sign-on, group and role administration, and least-privilege access.
- End-User Technology: Help manage and support company endpoints and workplace services. Apply approved configurations and security controls, troubleshoot issues, and contribute to a consistent employee experience across platforms.
- Platform Administration: Configure and maintain team-managed applications and services. Learn unfamiliar platforms quickly, follow established governance, and identify when a change needs specialist or security review.
- Operational Excellence: Provide dependable operational support, maintain clear documentation and runbooks, and help the team improve service quality, reliability, and supportability.
- Incident and Change Management: Own incidents through the full lifecycle, from triage, prioritisation, and stakeholder communication through safe service restoration, root-cause analysis, and follow-up actions. Maintain accurate incident records, capture decisions and remediation, and document recurring issues and operational procedures in clear, current runbooks and knowledge articles. Plan and implement changes safely, with appropriate testing, approvals, and rollback plans.
- Project Delivery: Plan and deliver small-to-medium technical projects, coordinating with stakeholders and other teams to manage dependencies, risks, and outcomes.
- Automation and Improvement: Identify repeatable manual work and service friction. Propose or build appropriately controlled automation and simpler workflows to reduce toil and improve consistency.
- Asset and Licence Management: Support accurate technology inventory, licence administration, and lifecycle processes, helping the team make effective and responsible use of its tools and equipment.
- Knowledge Sharing: Share learning across the team, contribute to onboarding and operational guidance, and support colleagues as they develop their technical skills.
WHAT WE’RE LOOKING FOR
- Experience: Typically 2-3+ years in IT engineering, workplace technology, systems administration, or a similar technical role.
- Technical Breadth: Practical experience supporting or administering a range of workplace technology services. You have a strong foundation in at least one relevant area and are motivated to build capability across others.
- Relevant Platforms: Experience with some of the following is useful: identity and access management (for example, Okta and SSO); Google Workspace; Atlassian products; macOS or Windows endpoint management (for example, Jamf or Microsoft Intune); SaaS administration; IT asset or licence management; or office technology. You do not need experience with every product listed.
- Security Mindset: Understand the importance of least privilege, secure configuration, data protection, auditability, and careful change management. You know when to escalate a risk or seek specialist guidance.
- Problem Solving: Take a logical, evidence-led approach to troubleshooting. Explain technical options and trade-offs clearly, and distinguish between immediate mitigation and long-term resolution.
- Ownership: Take responsibility for work from investigation through resolution and follow-up. Care about the long-term health of the services you support, not only closing individual requests.
- Communication: Work effectively with colleagues, stakeholders, and technical teams. Translate technical detail into clear updates and provide helpful, user-focused support.
- Adaptability: Comfortable working across a varied technology estate, learning new tools, and balancing planned delivery with operational priorities in a changing environment.
- Teamwork: Share knowledge, ask for help when needed, and contribute positively to a team that works across multiple technical domains.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Arab Emirates
Workplace: Hybrid
CUSTOMER EXCELLENCE SPECIALIST
- Location: UAE
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Remote (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across UAE region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for UAE's governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Arabic
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We're looking for a
Staff Conversation Designer
to join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what to leave out and how to make each exchange clear, useful, and worthy of people's trust.
You'll shape the personality, voice, tone and experience principles that express our brands, local language and support philosophy. You will craft conversation specs, prompts, and evals, annotate data, and co-build the tools and harness that drives our experience. Success means fewer avoidable problems, better resolutions when help is needed, and stronger design practices that help teams deliver those outcomes consistently.
What You’ll Be Doing
Set support conversation strategy
across support journeys, connecting what people need in the moment, what the business can promise, and what operations can actually do. Influence roadmaps with Product, Engineering and Operations, deciding where to invest, what to sequence first and how to balance quality, speed and impact.
Design and maintain conversation flows
. Lead proactive guidance, chat and voice experiences from definition through launch, anticipating needs to prevent or resolve problems before people ask for help. Create and maintain multi-turn conversation specs covering context, interruptions, changing intent, clarification, error recovery, fallback paths and human handoffs without repetition.
Prototype new conversational experiences
. Invent and test new conversational patterns, interaction paradigms, personas, and support experiences. Use LLMs and code to explore how people could ask for help, act on options and move between chat, voice and other interfaces. Work with Engineering to shape the information, actions, and human judgement these experiences need, using working prototypes and user feedback to decide what to pursue.
Shape voice, tone and behaviour
. Set the editorial direction for support conversations across brands, markets and modalities. Write and iterate on system prompts and persona definitions that express this direction through model behaviour. Make deliberate choices about wording, pacing and tone, adapting to local voices, policies and access needs while keeping conversations useful and promises accurate.
Build evaluation datasets and testing plans
. Establish how teams evaluate conversation quality before and after launch. Create evaluation datasets, testing plans and scoring rubrics to test conversation flows and model behaviour. Define annotation guidelines and annotate conversations for evaluation and model training, calibrating judgments so teams assess quality consistently. Combine these evaluations with research, performance data and reviews of hundreds of transcripts to improve accuracy, resolution quality and customer effort, and influence what the team prioritises.
Design conversational safeguards
. Identify conversational risks and define, implement and test guardrails. Address hallucinations, harmful or biased responses, and requests outside the service’s scope. Define how conversations protect sensitive information, stay within the system’s authority to act, and acknowledge uncertainty or seek human judgement.
Raise conversation design capability
. Help the wider Studio develop technical fluency and conversational judgement through mentorship, education and shared tools. Build reusable prompt guidance, evaluation tools and working practices with design and cross-functional peers, and lead their adoption across teams to improve conversation quality and inform product priorities.
What You’ll Need to Thrive
Work samples
. Work samples showing strong editorial and conversational judgement, whether through conversational systems, content programmes or shipped products. Show your personal contribution, the direction you set, alternatives you explored and evidence of improved outcomes. We welcome different formats that make your thinking, execution and influence clear.
Strategic leadership
. Experience setting direction across teams and influencing product priorities, with examples of resolving ambiguity and making trade-offs between user needs, commercial goals and technical constraints.
Editorial judgement
. A strong editorial point of view, backed by excellent writing and editing. You can explain why a conversation needs a particular message, sequence or tone, cut what gets in the way and give others specific feedback that improves the work. Your background may be in editorial, content design, linguistics, product design or another discipline; what matters is how you apply that judgement to interactive experiences.
Hands-on AI practice
. Practical fluency with LLMs and code, demonstrated through working AI prototypes and direct investigation of model behaviour. You can distinguish conversational problems from limitations in data, tools or the wider system.
Service design judgement
. The ability to connect individual conversations to the wider service, including user intent, context, available actions and agent workflows. Your decisions account for accessibility, localisation, privacy and situations that need human intervention.
Evaluation and training experience
. Experience developing conversation evaluations and annotating model-training data, with evidence of how qualitative and quantitative findings improved model behaviour and informed product decisions.
Impact beyond your own work
. A track record of improving other teams’ design quality through mentorship, critique and shared tools or practices they’ve adopted.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE PARTNERSHIP ACTIVATION MANAGER ROLE ⭐️
You'll be the driving force behind the commercial activation of the Belfius Business network in Flanders or Wallonia & Brussels.
Your mission: help bankers identify the right companies (especially those with 20+ and 50+ employees), introduce the right Alan proposition, and turn our collaboration into measurable growth. You'll combine relationship building, commercial coaching and hands-on field activation, working closely with Alan's Belfius Partnership Lead, Sales teams and Field Marketing.
Your key missions
1. Activate the partner network. Build strong relationships with Belfius offices, zone directors and bankers across your territory. Identify the highest-potential offices and bankers (A/B/C prioritisation) and focus your energy where it has the most impact. Help bankers spot relevant opportunities in their portfolio and generate qualified leads.
2. Enable commercial success. Run trainings, workshops and commercial meetings (on-site and remote). Make Alan's proposition simple: which offer for which type of client, how to handle the most common questions, when to bring in an Alan Account Executive. Equip bankers with playbooks, customer stories and materials, within a compliant sales flow.
3. Turn strategy into action. Translate the quarterly Belfius x Alan commercial plan into a concrete local activation calendar: duo meetings with Alan Sales, focus groups, campaigns, incentives and events. Coordinate with Marketing and Sales so that every lead has a clear owner and a fast follow-up.
4. Own your impact. Track activity, leads, meetings, conversions and premium per customer across your network. Spot what works, challenge what doesn't, bring field feedback back to Alan and Belfius, and continuously improve the playbook.
You'll typically spend half or more of your time in the field, in Belfius offices and at client events.
⭐ Is it you we're looking for?
You might be a great fit if you:
- Have 3+ years of experience in field sales, business development, partner or network activation, ideally with distribution networks (banks, insurers, brokers, HR or payroll services, benefits providers...).
- Love building relationships and know how to turn them into commercial results, even with people you don't manage.
- Are at ease facilitating a workshop for 20 bankers in the morning and coaching one banker on a client call in the afternoon.
- Combine strong interpersonal skills with a structured, numbers-driven mindset: you know your funnel and where it leaks.
- Are proactive, entrepreneurial and comfortable working autonomously on a territory.
- Are native in Dutch and/or French and comfortable working in English.
Experience in insurance, employee benefits or healthcare is a plus. What matters most is your ability to activate people, build trust and drive results.
For this opportunity, we are aiming to hire within the C0-D level range. https://alan.com/en/careers/a/salary-equity
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the role:
As a Senior Software Developer at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally.
In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Orchestration technologies as well as Generative AI and Computer Vision technologies.
You will be expected to work closely and collaboratively with Product, DevOps, DataScientist, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com.
What you will be doing:
• Drive the design and development of innovative, complex and scalable applications for real-world identity verification challenges in a wider microservices using industry best practices.
• Take full ownership of new and existing features and service, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment.
• Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives.
• Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization.
• Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
• Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
• Build, own and operate your systems to the highest levels of resilience and service.
• Mentor junior team members and assist in their technical development
What are we looking for:
• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Over 5 years of experience as a Software Engineer working with complex, large-scale, and diversified applications and tech stacks.
• Proficiency in C# .NET, with a strong understanding of software development principles in either a backend or full stack environment.
• Great communication skills and ability to interact effectively with a wide range of stakeholders
• Experience working in agile environments and delivering high-quality code within tight deadlines
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
• Payments or financial knowledge is a plus, but not a necessity
• French language proficiency at a minimum B2 level
Bonus Points:
• Experience with Cloud and Infrastructure technologies like AWS, GCP, Azure, Kubernetes, prometheus...
• Experience with Databases like Postgresql, Mongo, Redis, ...
• Direct experience solving real-world business problems through innovative, data-driven approaches.
• Any experience in other programming languages not mentioned above.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Our Legal team in London is growing
We're hiring for a dynamic and creative Commercial Counsel in our London HQ. As we continue to scale globally, we are looking for a proactive lawyer (3-7 PQE) to own commercial contract pipeline and drafting, negotiating, and closing everything from strategic partner deals to core customer agreements.
How you’ll make an impact:
- You will draft, review and negotiate a wide variety of commercial agreements, including customised customer contracts, strategic partnerships and supplier contracts.
- Resolve legal issues and contract interpretation matters that arise during negotiations.
- Produce and/or maintain various standard agreements (e.g. NDA, supplier and customer agreements etc.).
- Advise on special projects as needed, including new product developments, while taking into consideration their legal and regulatory impact.
- Advise on commercial legal issues and risks.
- Conduct research on various multijurisdictional legal issues.
- Support the company’s strategic projects and initiatives by providing creative, proactive and results‑oriented advice.
About You
- Qualified solicitor/lawyer (3‑7 PQE) with strong post‑qualification experience either in‑house or in private practice.
- Previous FinTech, payments, software, e‑commerce and/or bank experience is desirable but not essential.
- Experience working in a start‑up or other fast‑paced and dynamic environment is desirable but not essential.
- Experience working internationally and on a variety of cross‑border matters.
- Excellent time management skills and experience managing a diverse workload and competing stakeholder demands.
- Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires.
- Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely.
- Enthusiasm for new challenges and skilling up in different areas of law
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Seattle
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE...
Synthesia's API and platform capabilities are quickly becoming the way developers embed AI video into their own products — automated training pipelines, localization workflows, customer-facing apps, and more. We're looking for our first Developer Advocate to make sure the developer world knows it, understands it, and gets building.
This is a builder-and-storyteller role. You'll be the face and voice of the Synthesia API to the outside world — writing, coding, speaking, and showing up wherever developers already are — while also being the internal champion who brings their feedback back into the product. You won't just talk about what's possible with Synthesia; you'll build the sample apps, tutorials, and demos that prove it, and you'll do it consistently enough that developers start to recognize your name before they recognize the logo.
You'll be part of the Developer Services team and work closely with Product, Engineering, Marketing, and Developer Support to turn technical capability into developer adoption.
WHAT YOU'LL DO
Create technical content that developers actually use
- Write blog posts, tutorials, and how-to guides that show real, working integrations — not just feature announcements
- Build and maintain sample apps, starter kits, and code snippets across common languages and frameworks
- Produce video walkthroughs and livestreams using Synthesia's own product wherever it makes sense to "eat our own dog food"
- Keep a fast, honest cadence — regular, dependable output builds more trust than occasional big launches
Show up where developers are
- Represent Synthesia at conferences, meetups, hackathons, and webinars — as a speaker, workshop host, and booth presence
- Run livestreams and community AMAs that go deep on real implementation questions, not marketing talking points
- Build relationships with individual developers, technical bloggers, and community leaders who influence adoption
- Travel as needed to be physically present in the communities that matter most to our growth
Be the credible technical voice
- Get hands-on with the Synthesia API well enough to build things yourself, debug alongside developers, and speak with authority — not from a script
- Earn trust the way any evangelist does: by being genuinely useful before asking for anything in return
- Play the long game — plant seeds in developer communities today that turn into adoption months or years down the line
Close the loop with product
- Channel developer feedback, friction points, and feature requests back to Product and Engineering in a structured way
- Partner with Developer Support and Documentation to identify where the API's rough edges are creating support burden or lost adoption
- Help prioritize the developer experience roadmap based on what you're hearing on the ground
Build the flywheel
- Grow and nurture channels — Discord/Slack community, developer newsletter, social — where developers can find each other and find help
- Identify and cultivate community advocates and early power users who can become case studies, co-speakers, or contributors
- Measure what's working (content engagement, API sign-ups, community growth, sentiment) and adjust the playbook accordingly
ABOUT YOU...
- Experience in developer relations, developer advocacy, technical evangelism, or a similar hybrid technical/communication role — ideally at a platform, API-first, or infrastructure company
- Genuinely hands-on: comfortable writing code, working with APIs and SDKs, and building demo apps yourself, not just narrating what engineering built
- A strong, authentic communicator across formats — written, live, and on stage — who can make technical concepts land with a developer audience
- Comfortable with regular travel and public speaking; energized by meeting developers in person, not just online
- A track record of sustained output (blog, video, or community content) rather than one-off campaigns — evangelism is a long game, and consistency is what earns trust
- Skilled at listening as much as broadcasting: you can sit in a developer's frustration and turn it into a clear, actionable signal for the product team
- Comfortable operating with a lot of autonomy in a fast-moving, still-forming function
- Bonus: existing following or credibility within a developer community relevant to Synthesia's platform (video, AI/ML, automation, or enterprise software)
THE GOOD STUFF..
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing Series E startup
- Hybrid working environment or remote friendly
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer + monitor
- Budget and support for conference travel, community events, and content production
Location: Remote
Workplace: Remote
STAFF PRODUCT MANAGER, PRODUCT DISCOVERY ENGINE
ABOUT US
Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We’re approximately doubling year over year despite the market slowing down and have customers in every eCommerce vertical. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
JOB SUMMARY
We’re looking for a systems-minded Staff Product Manager to take Constructor’s search and discovery to the state of the art — and keep it there — across every retail industry we serve. This is a highly technical, high-leverage role at the core of our Product Discovery Engine chapter: the teams responsible for how we retrieve, understand, and rank the right products for every shopper, on every query, for every customer.
Your job is to raise discovery quality and, through it, our customers’ business metrics. You won’t be measured on features shipped — you’ll be measured on relevance and business outcomes, like conversion, revenue per visit, and search-attributed GMV, moving up.
You’ll start embedded with our Search Quality team, owning its strategy and roadmap and getting deep into the systems that decide what shoppers actually see. Over time, your mandate grows to setting direction for the entire Product Discovery Engine chapter — deciding where we’re heading and why across recall, ranking, query understanding, personalization, and the ML infrastructure underneath. This is a Staff role today with a clear path to Director as you take on chapter-wide leadership.
Search at Constructor is fundamentally a machine learning problem, so this role lives and breathes ML. You’ll partner closely with ML, data science, and engineering to turn the latest research into production wins, keep us ahead of both commercial competitors and academic state of the art, and be the connective tissue that aligns multiple teams — ML Recall, ML Infra, and, over time, teams like CORE, SABR, and Catalog Management — behind a single, coherent vision for great discovery.
If you’re excited about driving innovation across dozens of the world’s largest retailers, being held to relevance and business outcomes, and pushing an already best-in-class product further ahead, this role is for you.
WHAT YOU’LL DO
- Own business impact, not features. Drive measurable lift in search-attributed conversion, revenue per visit, and GMV alongside relevance across our customer base.
- Deliver across every retail industry. Move quality and business metrics across all the verticals we serve, accounting for the differences in catalog, language, and shopper intent.
- Keep us at the state of the art. Continuously translate the latest ML / IR research and competitive moves into production wins, and ship SOTA ML / LLM-assisted capabilities that beat our previous best on relevance.
- Set chapter vision and strategy. Define the multi-quarter direction for the Product Discovery Engine — where we’re heading and why — tie it directly to customer business outcomes, and rally teams behind it.
- Lead Search Quality first. Own its strategy and roadmap, driving measurable improvements in the relevance and correctness of results.
- Orchestrate across the pipeline. Unify recall, ranking, query understanding, and personalization behind one definition of quality and one set of business metrics, so improvements compound instead of colliding.
- Turn ML research into production wins. Partner deeply with ML and data science to take models — from candidate generation and recall to LLM-assisted interpretation — from idea to production, balancing accuracy, latency, and cost.
- Make quality measurable and explainable. Build the metrics, evaluation frameworks, and tooling the whole chapter uses to measure, attribute, and explain discovery quality and its business impact.
- Own quality under pressure. Lead investigation and triage when issues arise, and design durable, systemic fixes rather than one-off patches.
- Grow the mandate. Expand into chapter-wide leadership spanning ML Recall, ML Infra, and — over time — teams like CORE, SABR, and Catalog Management.
WHAT SUCCESS LOOKS LIKE
Within your first year, you will have:
- Driven measurable lift in search-attributed conversion and revenue per visit — moving business metrics, not just quality metrics.
- Driven measurable business-metric lift (conversion, revenue per visit, GMV) and relevance lift across every major retail vertical we serve.
- Shipped at least one state-of-the-art ML / LLM-assisted capability into production that beats our previous best on relevance.
- Won head-to-head quality benchmarks against every major competitor in the verticals we compete in, with a repeatable, defensible methodology.
- Taken core quality metrics to best-in-class levels and kept them improving quarter over quarter.
- Stood up an evaluation framework and tooling that ties model and system investments directly to customer business outcomes.
WHAT WE’RE LOOKING FOR
- Extensive product management experience (typically 8+ years) in search, discovery, ML, or NLP-heavy products, including time operating at a senior or staff level.
- A track record of moving business metrics at scale — conversion, revenue, engagement — not just shipping features, and of setting strategy across multiple teams.
- Deep understanding of the end-to-end search pipeline: query interpretation → recall / candidate generation → ranking → reranking → personalization → delivery.
- Strong ML product depth — owning production models and reasoning about tradeoffs between high-capacity (LLM / batch) and low-latency (real-time) approaches — and a habit of staying current with state-of-the-art research.
- Fluency with retrieval and recall, query understanding (tokenization, synonyms, spelling correction, multilingual support), and search evaluation frameworks.
- A rigorous, measurement-first mindset that ties every quality investment back to business outcomes.
- Excellent cross-functional leadership — able to align teams with different goals behind a shared definition of quality and a shared set of business metrics, working shoulder-to-shoulder with engineering, data science, and ML Ops.
- Comfort operating with ambiguity, setting direction where none exists yet, and leading through clarity and credibility rather than the org chart.
BENEFITS
- Unlimited vacation time — we strongly encourage all of our employees to take at least 3 weeks per year.
- A competitive compensation package including stock options.
- Company-sponsored US health coverage (100% paid for employee).
- Fully remote team — choose where you live.
- Work-from-home stipend! We want you to have the resources you need to set up your home office.
- Apple laptops provided for new employees.
- Training and development budget for every employee, refreshed each year.
- Parental leave for qualified employees.
- Work with smart people who will help you grow and make a meaningful impact.
This position is fully remote — Constructor.io http://Constructor.io is a remote-first company.
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: United Kingdom
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is on a mission to make the world more productive. We are building the everything app for work so teams can plan, collaborate, and execute in one place. Within Commercial Sales - Expansion, you will help existing mid-market customers get more value from ClickUp, expand adoption across their organizations, and connect new workflows to business priorities. This role exists to turn customer needs and growth opportunities into durable expansion while helping customers work in a more connected way.
Mission
Grow ClickUp's customer portfolio by expanding spend with existing customers, uncovering core business drivers, and connecting customer goals to measurable value.
The Role:
- Build product and platform fluency so you can clearly explain ClickUp's services, use cases, and value proposition to customers.
- Manage the customer renewal schedule with at least six months of visibility, using renewal timing and customer priorities to identify and develop expansion opportunities.
- Run on-site and virtual workshops that strengthen customer capability, empower users, uncover workflow needs, and support broader adoption.
- Lead consultative customer conversations that connect ClickUp workflows to business outcomes and build support across relevant stakeholders.
- Develop and maintain 2-3x qualified expansion pipeline coverage, prioritizing opportunities around compelling events and customer-led business initiatives.
- Maintain a clear, evidence-based forecast with documented opportunity context, risks, next steps, and customer commitments.
- Partner with Customer Success / Renewals, Solutions Engineering, and Revenue Operations to coordinate account plans, customer workshops, and expansion opportunities.
- Share customer and market insight that can improve account planning, adoption, and the broader expansion motion.
Qualifications:
- Experience in quota-carrying B2B SaaS sales, with clear ownership of expansion, upsell, or cross-sell outcomes.
- A record of meeting or exceeding sales targets and explaining the pipeline and deal actions that drove results.
- Strong discovery, consultative selling, value framing, and customer presentation skills.
- Experience managing customer relationships and multi-stakeholder opportunities through a defined sales process.
- Strong renewal, pipeline, CRM, and forecast discipline, with reliable follow-through.
- A customer-first approach, bias for action, self-awareness, and willingness to learn from coaching and feedback.
- Clear written and verbal communication skills, including the ability to lead virtual and on-site customer workshops.
Desirable:
- Experience selling workflow, productivity, collaboration, project management, CRM, or other horizontal SaaS products.
- Experience growing adoption across multiple teams or business units within mid-market customers.
- Familiarity with structured qualification, account planning, or value-selling methods.
- Experience supporting customers across the UK or broader EMEA market.
Location & Working Expectations:
- This opening is approved for the United Kingdom and supports customers across EMEA.
- Candidates should be able to work with customers and partners during relevant EMEA business hours.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev
is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineers
and over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Position Description:
We are looking for a Principal QA Engineer to take ownership of a company-wide QA system and lead its continued development. You will dive into the current processes, leadership model, automation and tooling direction, quality controls, and improvement roadmap; challenge existing approaches where needed, and drive the next stage of maturity across engineering domains. We need a senior technical leader who sees Quality Engineering as an engineering system, connects business and technical risks with practical changes in the SDLC, test architecture, automation, environments, release quality, and metrics, and turns systemic problems into measurable and sustainable improvements. This is a senior individual contributor role working primarily through QA Technical Leads and Senior QA Engineers and partnering with Engineering Managers, Product, Architecture, and DevOps/SRE, while remaining hands-on in high-impact reviews, pilots, and critical investigations.
Responsibilities:
Take ownership of the company-wide Quality Engineering strategy, operating model, and improvement roadmap; continue evolving them as products, risks, and organizational needs change.
Assess Quality Engineering maturity across domains, identify systemic bottlenecks and inconsistencies, and prioritize the improvements with the highest company-wide impact.
Define and evolve cross-domain standards and guardrails for test architecture, coverage, quality evidence, testability, observability, release readiness, and production validation.
Drive continuous improvement of the end-to-end QA process and embed shift-left practices, quality controls, and risk-based gates across the SDLC together with Product, Engineering, Architecture, and DevOps/SRE.
Own the strategic direction of the QA toolchain and automation architecture, and validate key technical decisions hands-on through code, prototypes, and architecture reviews across UI and backend automation. Python is preferred, while Go, Node.js, or another suitable stack is also relevant.
Continuously benchmark market practices and emerging technologies, including AI; validate ideas through experiments and turn successful findings into company-wide transformation initiatives such as framework modernization, contract and performance testing, smarter test selection, and cloud-native test environments. Actively use AI in daily engineering work and advance its adoption across QA.
Define scalable release-quality principles and provide technical recommendations for systemic, cross-team, or ambiguous quality risks.
Lead cross-team investigations and root-cause analysis for critical incidents, unstable environments, systemic automation failures, and quality problems without a clear owner.
Establish meaningful quality metrics and make trends, risks, technical debt, and improvement outcomes visible to engineering leadership.
Develop QA Technical Leads as domain-level technical owners, strengthening their ability to translate company-wide direction into sustainable practices and decisions within their domains.
Influence, align stakeholders, and translate business, regulatory, and operational risks into clear engineering priorities.
Requirements:
8+ years in Quality Assurance / Quality Engineering, including technical leadership across multiple teams or domains.
Experience defining QA strategy, standards, or large-scale transformations with measurable results.
Deep knowledge of Quality practices risk-based testing, coverage strategy, shift-left, quality gates, testability, release readiness, and production quality signals.
Strong hands-on programming experience and the ability to design and contribute to scalable UI and backend automation. Python is preferred, but strong experience with Go, Node.js, or another relevant stack is welcome.
Strong experience with distributed backend systems, REST APIs, event-driven workflows, third-party integrations
Experience with CI/CD, Docker/Kubernetes, cloud-native or GitOps environments, and observability tools.
Ability to define useful quality metrics, communicate technical risk, and influence senior stakeholders
A research-driven mindset, practical experience evaluating new technologies, and confident, responsible, and active use of AI tools in everyday engineering work.
Good spoken and written English and Russian.
Nice to have:
Experience in fintech, crypto, payments, compliance, financial operations, or another regulated domain with complex integrations and high operational risk.
Experience with Kafka, MQ, Debezium, ledger-like systems, eventual consistency, and event-driven architecture.
Experience with contract, performance, load, resilience, or reliability testing.
Why join
CryptoProcessing by
Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/month
A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit:
https://coinspaid.com/about-us/
&
https://coinspaid.com/careers/
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a Payroll Specialist to independently manage end-to-end payroll operations for Group 3 PE.
The role is based in Ukraine.
Responsibilities:
Bookkeeping and tax accounting for Group 3 PE (Unified Tax, Unified Social Contribution, Military Levy).
Opening and managing bank accounts (in UAH and foreign currencies) and working with online banking systems.
Monitoring income and expenses; maintaining revenue records.
Preparing and processing primary accounting documents (invoices, acts of acceptance, delivery notes, contracts, etc.).
Compiling, verifying, and submitting tax returns and reports.
Monitoring the payment of taxes and other mandatory contributions.
Working with electronic platforms and software (Taxpayer's Electronic Cabinet, 1C, Vchasno, Diia, etc.).
Providing consultations on the proper conduct of business activities for UA FOP.
Proficiency in registering, closing, and updating UA FOP data via the "Diia" platform.
Requirements:
At least 2 years of experience as an accountant for PE (specifically Group 3).
Knowledge of Ukrainian tax legislation regarding PE (Group 3).
Experience working with bank accounts (including foreign currency accounts).
Proficiency in using accounting software and electronic services.
Ability to handle large volumes of data.
Advanced proficiency in Excel and Word.
Intermediate English language skills.
Experience working with CRM systems (tracking, transactions, and payments).
Responsibility, attention to detail, and adherence to deadlines.
Analytical mindset; ability to maintain confidentiality when handling financial data.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp's mission is to make the world more productive. We help teams bring work together in one workspace so they can focus on meaningful outcomes. As an Senior Strategic Finance Specialist in FP&A, you'll partner with leaders across Sales, Ecosystem, and Revenue Operations. You'll build the forecasts, models, and analysis that help these teams understand performance, make investments and decisions, and grow efficiently.
The Role
- Partner with Sales, Ecosystem, and Revenue Operations to understand business priorities and translate them into financial forecasts and analysis.
- Build and maintain financial models and forecasts that help GTM leaders evaluate plans, assumptions, performance, and investment choices.
- Own recurring reporting, explain material trends or variances, and make the financial story clear to business partners.
- Investigate ad hoc questions behind the numbers and turn the findings into practical recommendations for target attainment and efficient growth.
- Work with stakeholders to validate assumptions, improve the clarity and consistency of reporting, and support sound day-to-day decisions.
Required Qualifications
- 1-2 years of experience in FP&A, strategic finance, financial analysis, or a related analytical role, with examples of supporting business decisions.
- Hands-on experience using AI tools and building AI-powered workflows to streamline financial analysis, reporting, or forecasting, with the ability to validate outputs for accuracy and translate results into actionable business insights
- Strong financial modeling, forecasting, and spreadsheet skills, including the ability to organize data and check work for accuracy.
- Experience producing recurring reporting or variance analysis and explaining what the results mean for the business.
- Clear written and verbal communication, with the ability to make complex financial information understandable to non-finance partners.
- Strong judgment, attention to detail, and ability to manage multiple requests in a collaborative, fast-moving environment.
Desirable Qualifications
- Experience supporting SaaS or technology teams, especially across multiple go-to-market functions.
- Familiarity with financial planning systems or analytics tools such as Pigment, Adaptive, Anaplan, SQL, or business intelligence platforms.
- Experience assessing resource allocation, investment choices, or the relationship between operating metrics and financial results.
#LI-SM1
#LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Responsibilities/tasks
Design visually compelling static and animated graphics across marketing campaigns, product experiences, and medical education.
Collaborate with cross-functional teams (UA, product, content, medical, social) to conceptualize and execute visual assets that drive engagement and understanding.
Translate complex health and scientific topics into easy-to-digest illustrations and infographics.
Utilize insights from user research, experimentation (e.g., A/B testing), and analytics to refine design outputs for effectiveness.
Ensure that all creative output aligns with accessibility standards and inclusive design principles.
Stay up to date with design trends, tools (including AI), and innovation relevant to health communication.
Present creative concepts clearly to stakeholders, incorporating feedback while maintaining strong design rationale.
Produce basic to mid level animations / video edits to compliment static concept production (a plus)
Key results/objectives
Elevate the quality, clarity, and brand consistency of visual design across marketing.
Improve user comprehension and engagement through effective storytelling and design craft.
Support cross-functional teams with design solutions that influence campaign outcomes and product metrics.
Qualifications
Basic Qualifications:
3+ years of experience in graphic design, with significant experience in digital or app-based contexts.
Advanced proficiency in Figma, Adobe Illustrator, and Photoshop; working knowledge of After Effects.
Strong portfolio demonstrating visually engaging designs across channels (ads, app, social).
Understanding of design for impact — from A/B tested assets to inclusive UI/UX visuals.
Experience collaborating with content, product, and growth teams in a high-velocity environment.
Excellent English communication and storytelling skills, both visual and verbal.
Attention to detail and ability to manage multiple design tasks in parallel.
Preferred Qualifications:
Experience mentoring or onboarding designers, setting visual quality standards.
Background in health, education, or behavior-change-related design.
Comfort working with AI-assisted creative tools (e.g., ChatGPT, Midjourney, Runway, Adobe Firefly).
Familiarity with motion and video editing software (a plus)
Starting Salary from 3400 EUR based on experience
#LI-Hybrid
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
ОфисseniorParis
ОфисLondon
Seattle
УдалённоГеография найма не уточнена
УдалённоmiddleUnited Kingdom; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ОфисOptional offices and relocation support
УдалённоUkraine
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Vilnius; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities