Вакансии

Location: New York City, New York ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. In this role you will: - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. - Drive customer success and health through effective onboarding, adoption, value realization, and retention. - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success. - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success. - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption. You’ll love this job if you: - Enjoy talking about technology and interfacing with engineers and engineering leaders - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals - Appreciate working on a variety of projects with customers from lots of different industries - Like being “in the middle of it all”, working across the organization to move the product forward - Have a fast-paced, results-driven mindset - Love developer tools, open-source, and/or all things software development life cycle! Qualifications - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms - Experience in working with complex, multi-divisional, multi-geographical customers - Impressive executive presence and communication abilities - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices) - You’re driven; no one needs to push you to excel; it’s just who you are - Passion for technology and being a part of a fast-growing SaaS company Bonus qualifications - Past experience as a developer/devops - Extensive knowledge in application monitoring, Logs, Metrics, Traces EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking an Application Security Engineer to improve application security across the software used to enable Backblaze B2 Cloud Storage and Computer Backup. The primary role is to build security into how the product is used, how data is stored and how customers can use it. This role will require development skills and application security knowledge to build security into the product and new features. Leveraging AI is key. This is a hands-on role that requires application development knowledge. This role is expected to know and use the latest AI to help with both development and security. The primary requirements include; development in common web languages, application security and AI tool usage. Leverage AI tools and software for Building new and maintaining existing software security features Meeting evolving software security needs in existing software Developing new components as needed Perform security assessments and code reviews on internal and external customer-facing applications Work closely with engineers to remediate security vulnerabilities using AI tools Develop security automation and tooling to improve security Support bug bounty program and vulnerability handling Investigate newly reported vulnerabilities Determine ways to remediate them Provide guidance to engineering based on known vulnerabilities found in existing applications Understanding cryptography and secure authentication Knowledge of cloud environments and security they provide Support and develop on large software stack using Apache Tomcat running across a large number of servers JavaServer Pages (JSP) containing older features Node/JavaScript developed features and pages An architecture split among many different servers – supporting browsers and custom client software Strong security knowledge across large software stacks running on multiple servers Ability to reach out and learn about technologies or implementations as necessary The Right Fit: Application Development and Security knowledge AI knowledge and experience using it for development & security Understanding of: AI Frameworks and tooling, core web security, common web security flaws, coding agents Strong understanding of OWASP Top 10 vulnerabilities Experience with security testing tools such as: SAST / DAST scanners Fuzzing tools Vulnerability scanners Familiar with web technologies: HTTP, REST APIs, etc. Experience with Web Applications, Cloud Systems and Linux Environments Determining how new and old security needs can leverage AI workflows and integrations to improve them AI Coding tools such as Gemini, Claude Code, ChatGPT, Cursor or others Experience with programming languages such as: Java, JSP, JavaScript, TypeScript, Go, Python and C/C++ Why Backblaze Build secure software used by companies worldwide Work at the intersection of AI, data, and cloud storage Collaborate with experienced engineering, security, product, and QA teams Competitive compensation and benefits Remote-first culture supporting work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice . #LATAM

Location: Karamoja, Uganda. About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Job Title: Field Officer Location: Karamoja District, Uganda Reports to: Associate Field Manager Overview: The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. The Field Officer will carry out and support a variety of field activities, depending on his / her team assignment and GiveDirectly’s needs on any given day. In short, the Field Officer will be responsible for executing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. Core responsibilities by team: Census team Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions. Explain GiveDirectly’s program to eligible households Meet with the village elders and guides to understand village boundaries Coordinating with team members, visit every household in the village, excluding none Complete census surveys with accurate data using digital tools Registration team Provide cell phones as necessary Ensure someone in the household is ready to operate the phone to access transfers Identify and eliminate ineligible households Complete surveys with accurate data using digital tools accurate data Reinforce information about GiveDirectly’s program to eligible households Explain safety and readiness information to recipients Ensure someone in the household is ready to operate the phone to access transfers Identify and eliminate ineligible households Follow-up team Follow up surveys: call or visit recipients to administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call or visit the recipients and advise them on how to register Adverse events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc. A Field Officer will be a member of one of these teams as assigned depending on the organisation’s needs. Desired qualifications: Language requirement: Ngakarimojong Possess at minimum a bachelors degree in relevant fields Previous working experience in Humanitarian sector ( at least 1 year) Computer and mobile device data entry ability or experience (Commcare, Salesforce, Google suit package ) Empathy, honesty, and the highest standards of integrity Strong interest in advancing the distinctive values and mission of GiveDirectly Patience and good judgment in resolving recipient problems Previous working experience in the field with vulnerable communities (1-2 years minimum) Physical fitness and ability to cope with difficult weather conditions or terrain This is a field based, short term contract (3 months) role and applications will be processed on a rolling basis. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Constanta Workplace: remote CSM Romania is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS Overall ship's command and responsibility to ensure safety of crew, cargo and environmental protection. Responsible for the compliance with the International regulations and company safe practices and policies. Holder of valid COC (STWC Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with muti-cultural working environment. Good communication and leadership skills.  Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 9 months in rank on the same type/size of the vessel (min 1700 TEU). Experience in trading area US and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Constanta Workplace: remote CSM Romania is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Overall ship's command and responsibility to ensure safety of crew, cargo and environmental protection. Responsible for the compliance with the international regulations and company safe practices and policies.  Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 9 months in Rank on the same type/size of vessel.  Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Belgrade, Serbia About the Company: Qualix DOO is the Serbian entity of the international Adrian Magnus brand, part of the Carazo Enterprise Group founded in 2012. We operate across Europe, the United States, and Latin America. Our mission is to bring the world’s finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition. Position Summary This is an on-site role based in our New Belgrade office, requiring strong communication skills, outbound B2B sales experience, and the ability to collaborate effectively with international partners across time zones. As a B2B Sales Agent you will play a key role in supporting our expansion into the German market, working with distributors, shops, and retail networks across Germany. Fluency in German (C1–C2) is required , along with the confidence to introduce and position our premium cigar brands to new B2B partners. Key Responsibilities Conduct outbound B2B sales outreach to distributors, retailers, and cigar shops across Germany and the DACH market. Build and manage a sales pipeline — from prospecting to follow-up, negotiation and closing Present product catalogs, pricing, and brand stories to potential partners Maintain accurate CRM records (HubSpot) and follow structured outreach and follow-up cycles Coordinate virtual meetings, discovery calls, and product presentations Collaborate with internal teams (logistics, operations, distribution) to support order processing Provide ongoing market insights and feedback to help refine sales strategy Achieve monthly and quarterly sales targets aligned with growth goals Ensure excellent communication and relationship-building with all B2B partners Requirements Minimum 2 years of sales experience in a Germany-speaking or DACH -focused market (B2B preferred) Fluent English Strong background in outbound sales and cold outreach Based in Belgrade and available to work on-site from our office, Monday–Friday, 10:00 AM–6:00 PM (CEST) Excellent communication, persuasion, and relationship-building skills Experience using CRM systems and modern sales tools Strong discipline in remote work, self-organization, and time tracking Benefits On-site role — based at our New Belgrade office Full-time employment under a local Serbian contract Attractive performance bonuses based on results Opportunity for growth within a rapidly expanding international brand Work with premium global products and a multicultural team Become a part of a small, secure start up within a niche industry that is largely insulated from geopolitical fluctuations, with strong international demand and long-term stability.

Location: Jamaica; Ethiopia; South Africa; Morocco; Haiti; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative tech platforms across industries such as SaaS, FinTech, and renewable energy. Unlike traditional outsourcing, you are placed directly with a client as a valued, in-house team member, with long-term growth opportunities and performance-driven career progression. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Sales Development Representative for a remote B2C solar sales role. You will be responsible for engaging homeowners, generating qualified leads, and booking consultations for solar energy solutions. This is a high-impact, outbound sales position ideal for candidates with strong communication skills and a passion for renewable energy. This role is perfect for professionals seeking remote sales jobs, entry-level SDR roles, or those with experience in B2C outbound sales, lead generation, or appointment setting. Key Responsibilities Conduct high-volume outbound calls to homeowners to introduce solar solutions Qualify leads based on property details, energy usage, and interest level Schedule appointments for Solar Consultants/Closers Handle objections and educate prospects on the benefits of solar energy Maintain accurate records in CRM systems (e.g., HubSpot, Salesforce) Meet and exceed daily, weekly, and monthly KPIs (calls, appointments set, conversions) Collaborate with the sales team to optimize outreach strategies Stay updated on solar industry trends and product offerings Requirements 2+ year experience in Sales Development, Telemarketing, or B2C Sales (solar experience is a strong advantage) Proven experience in outbound calling and lead generation Strong English communication and persuasion skills Comfortable working in a high-volume, target-driven environment Experience using CRM tools like HubSpot, Salesforce, or similar Reliable internet connection and home office setup Preferred: Experience in solar, renewable energy, or home improvement sales Track record of exceeding sales or appointment-setting targets Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Colombia; Mexico; Argentina; Brazil; Guatemala About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you’ll work closely with global companies, gain hands-on sales experience, and build a long-term career in international business development. About the Company Our client is a growing service-based business focused on lead generation and client acquisition. They are building a lean, high-performing team and are looking for a Sales Development Representative (SDR) who can support both outbound sales efforts and backend admin operations . Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring an Sales Development Representative for a remote appointment setting and lead follow-up role. This position blends outbound sales, lead nurturing, and CRM management, making it ideal for candidates looking for remote SDR jobs, appointment setting roles, or entry-to-mid-level sales positions from home. You will be responsible for engaging leads, booking appointments, and maintaining CRM accuracy, while also supporting essential administrative workflows. Key Responsibilities Conduct outbound follow-up calls to warm and cold leads Qualify prospects and book appointments for the client Use scripts to effectively communicate value and handle objections Maintain and update Zoho CRM with accurate lead data Perform list building, data entry, and lead tracking Manage follow-up sequences to improve conversion rates Use tools like Google Docs and Excel for reporting and organization Collaborate directly with the client to optimize outreach efforts Consistently meet KPIs (calls, appointments set, follow-ups completed) Requirements 1+ year experience in Sales Development in Marketing Strong spoken English – clear, confident, and professional Proven ability in outbound calling and lead follow-ups Experience using Zoho CRM or similar CRM platforms Comfortable with data entry and admin support tasks Intermediate proficiency in Google Docs, Excel, and online tools Highly organized with strong attention to detail Positive, coachable attitude (scripts and training provided) Must be based in South Africa or Latin America (time zone compatibility required) Must have reliable computer, headset, and stable internet Must be available full-time and exclusively dedicated to one client Benefits 💰 Competitive salary 🎯 Performance-based bonuses tied to appointments and conversions 🌎 Fully remote role with stable, full-time workload 📈 Opportunity for salary increases as performance and business scale 🤝 Work directly with one client as a core team member 🎓 Structured onboarding, scripts, and sales training provided 🚀 Clear pathway into higher-level sales roles (Closer / Account Executive)

Location: United Kingdom; South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include established global businesses and high-growth companies across SaaS, professional services, and B2B sales sectors. Unlike traditional outsourcing, you are placed directly with a client as a dedicated, in-house team member with long-term growth opportunities and performance-driven progression. About the Company Our client is a well-established global B2B sales organization offering a diverse range of products and services across multiple industries. With a mature sales process, structured systems, and a strong market presence, the company is focused on scaling its sales team with high-performing SDRs who can contribute across the full sales cycle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Sales Development Representative to support B2B sales across the UK and European markets. This is a dynamic role combining lead generation, client engagement, and account management support, ideal for candidates with at least 2 years of SDR or sales experience. This opportunity is perfect for professionals seeking remote SDR jobs, B2B sales roles, or career growth into Account Executive positions within a structured and high-performing sales environment. Key Responsibilities Conduct outbound prospecting via calls, email, and sales engagement platforms Generate and qualify leads within the UK and EU markets Book meetings and support pipeline development Deliver high-quality client engagement and follow-up communication Manage and update CRM systems (Salesforce) and sales tools (Salesloft) Support account management and nurture existing client relationships Consistently meet KPIs related to activity, pipeline generation, and conversions Collaborate with internal teams to ensure smooth handover to closers/account managers Requirements Minimum 2 years of experience in Sales Development, SDR, or B2B sales roles Strong experience in outbound prospecting and lead generation Excellent English communication skills (written and verbal) Experience using Salesforce, Salesloft, or similar sales tools Proven ability to multitask, manage pipelines, and stay organized Strong understanding of sales processes and client management Ability to work in UK/European time zones Preferred: Experience in IT, Software, or SaaS sales Background in customer service or account management Exposure to structured, process-driven sales environments Ideal Candidate Profile Energetic, proactive, and results-driven Strong “can-do” attitude with ambition to grow Highly organized and detail-oriented Confident communicator and influencer Comfortable working in a target-driven environment Benefits 💰 Competitive base salary (based on experience) 🎯 Good commission structure with strong earning potential 🌎 Fully remote role aligned with UK/EU working hours 🚀 Join a well-established global sales organization 📈 Clear career progression into senior sales roles 🤝 Work within a structured, high-performance sales environment 🎓 Access to proven sales processes, tools, and training

Location: Pakistan; India About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative tech companies across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member—giving you long-term career growth, stability, and impact. Job Summary We are hiring a remote Sales Development Representative (SDR) with a strong background in B2B tech and SaaS sales and lead generation. This role is ideal for someone who thrives in outbound prospecting within fast-paced SaaS environments, enjoys engaging senior decision-makers, and is motivated to build a high-quality pipeline for Account Executives. Key Responsibilities Conduct outbound prospecting targeting B2B tech and SaaS companies via cold calls, emails, and LinkedIn outreach Identify and qualify high-value B2B SaaS leads, including founders, executives, and key decision-makers Book high-quality meetings and product demos for Account Executives within the SaaS sales funnel Maintain and update CRM systems with accurate prospect and pipeline data Collaborate with marketing and sales teams to refine SaaS-focused outreach strategies and messaging Consistently meet or exceed daily, weekly, and monthly KPIs related to pipeline generation and SaaS revenue goals Build strong relationships with potential clients and stakeholders in tech-driven organizations Requirements 3+ years of experience as a Sales Development Representative (SDR) or similar role in B2B tech or SaaS sales Proven track record in B2B outbound sales, SaaS lead generation, or software sales environments Strong communication and persuasion skills (verbal and written), with the ability to explain technical or SaaS products clearly Experience using CRM tools (e.g., HubSpot, Salesforce, or similar) within a SaaS sales process Comfortable handling cold outreach and overcoming objections in competitive tech markets Familiarity with SaaS metrics, sales cycles, and buyer personas is highly preferred Self-motivated with a results-driven mindset and ability to work in a remote, high-performance sales team Stable internet connection and a dedicated home workspace Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Philippines; Singapore; Indonesia; Malaysia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a high-performing Remote Sales Development Representative (SDR) with 3+ years of experience in B2B tech or SaaS outbound sales. This role is ideal for sales professionals who thrive in selling complex digital solutions, building high-quality pipelines, and engaging decision-makers across mid-market and enterprise organizations. You’ll work closely with Account Executives and Sales Managers to identify, engage, and qualify prospects within the B2B SaaS landscape, driving new business opportunities and revenue growth. If you're looking for a remote SaaS sales job with global exposure and strong earning potential, this role is for you. Key Responsibilities Execute high-volume outbound prospecting targeting B2B tech and SaaS buyers via cold calls, emails, and LinkedIn outreach Identify and qualify leads within target accounts (ICP) through research, discovery calls, and needs analysis Schedule qualified meetings and product demos for Account Executives Maintain accurate and up-to-date records in CRM systems such as HubSpot or Salesforce Personalize outreach campaigns tailored to SaaS use cases, pain points, and buyer personas Collaborate with marketing and sales teams to refine go-to-market and lead generation strategies Consistently meet or exceed KPIs including calls, meetings booked, and pipeline generated Build and nurture relationships with key stakeholders and decision-makers in B2B organizations Requirements 3+ years of experience as an SDR, BDR, or in an outbound sales role within B2B tech or SaaS environments Proven track record of success in lead generation, pipeline building, and SaaS sales outreach Strong understanding of B2B sales cycles, SaaS products, and value-based selling Excellent communication and persuasion skills (written and verbal), with experience engaging senior stakeholders Hands-on experience with CRM tools such as HubSpot, Salesforce, or similar platforms Familiarity with sales engagement tools (e.g., Apollo, Outreach, Salesloft) and automation workflows Experience selling into US, UK, or international markets is highly preferred Self-motivated with strong time management skills in a remote work environment Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: United Arab Emirates; Israel About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a highly driven B2B Sales Development Representative (SDR) with proven experience in tech and SaaS sales environments. This role is ideal for candidates who thrive in fast-paced, high-growth companies and have a strong background in selling complex B2B solutions to decision-makers. As an SDR, you will play a critical role in building pipeline for a technology-driven business, focusing on outbound prospecting, lead qualification, and booking high-quality meetings for Account Executives. Success in this role requires confidence in cold outreach, understanding SaaS value propositions, and engaging senior stakeholders across industries. Key Responsibilities Conduct high-volume outbound prospecting (calls, emails, LinkedIn outreach) targeting B2B tech and SaaS buyers Execute 80–120+ calls per day, engaging decision-makers such as founders, directors, and C-level executives Identify and qualify prospects based on ICP (Ideal Customer Profile) and SaaS-specific pain points Schedule product demos and discovery calls for Account Executives Clearly communicate technical and SaaS value propositions in a compelling, concise manner Maintain accurate records of all sales activities in CRM systems (e.g., Salesforce, HubSpot) Continuously test and optimize outreach messaging to improve conversion rates in competitive SaaS markets Collaborate with sales and marketing teams to align on campaigns, targeting, and pipeline strategy Consistently meet or exceed KPIs, including call volume, meetings booked, and pipeline contribution Requirements 3+ years of experience in B2B sales, ideally within SaaS, tech, or digital services environments Proven success in high-volume outbound sales (80+ calls/day) within a B2B setting Strong cold calling, objection handling, and closing-for-meeting skills in complex sales cycles Experience selling or supporting SaaS products, software solutions, or technical services Proficiency with CRM platforms such as Salesforce, HubSpot, or similar tools Excellent communication skills, with the ability to simplify technical concepts for business stakeholders Strong understanding of B2B sales funnels, lead qualification frameworks (e.g., MEDDIC, BANT) Highly self-motivated, resilient, and comfortable working in a target-driven SaaS sales environment Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Dublin, IE; London, UK; New York City, NY; Remote-Friendly, United States About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are looking for an Incident Response Manager to serve as the operational backbone of how Anthropic handles incidents. When things go wrong, you are the person who makes sure the right people are in the room, the right information is flowing, and nothing falls through the cracks. The right person for this role brings structure and rigor to high-volume, high-stakes situations without waiting for a playbook to be handed to them. You will work across engineering, product, security, legal, go-to-market, and leadership to ensure Anthropic responds to incidents with speed, clarity, and accountability. This is not a role where you follow existing runbooks; it is a role where you write them, and where you operate effectively even when the runbook does not yet exist. Responsibilities Build the incident response management function, establishing the processes, tooling, and operational standards that define how we handle incidents at scale Serve as an on-call incident commander, driving coordinated response across technical and non-technical stakeholders during incidents of varying severity, including managing multiple active incidents simultaneously Engage the right people at the right time, with a strong sense of urgency, bringing order and direction to fast-moving, ambiguous situations Own incident communications end-to-end, from real-time internal coordination to external channels like status pages, direct customer outreach, and stakeholder updates, ensuring they reflect Anthropic's commitments to safety, transparency, and accuracy Participate in blameless incident reviews, contributing operational context and helping drive follow-through on critical remediations so the same class of incident does not recur Partner with engineering teams to develop and maintain incident response policies, procedures, and escalation frameworks that scale with Anthropic's growth Partner with engineering, product, security, legal, and go-to-market teams to continuously improve how the organization detects, responds to, and learns from incidents You May Be a Good Fit If You Have 5+ years of experience in incident management, with direct experience managing technical product or infrastructure incidents (not exclusively security or trust and safety) Have built or significantly shaped an incident response program, ideally at a high-growth startup or in an environment where you had to create structure rather than inherit it Demonstrate a strong sense of ownership and urgency, with the ability to operate independently and make sound decisions under pressure without waiting for direction Are comfortable working in unprecedented situations where processes are still being defined and guidance may be incomplete or conflicting, leaving things better than you found them Have a track record of effective cross-functional collaboration, particularly with engineering, security, legal, communications, go-to-market, and executive leadership Bring a blameless, learning-oriented mindset to incident reviews, focused on systemic improvement rather than individual fault Have experience with cloud infrastructure incidents and enough technical depth across the stack to engage meaningfully with engineering teams during response, including comfort navigating distributed systems, monitoring tools, and logs Are analytically minded, with experience using data (incident metrics, queries, trend analysis) to inform decisions during response and to drive operational improvements over time Communicate clearly and calmly under pressure, both in real-time coordination and in post-incident written communications Thrive in high-volume, fast-paced environments and are energized by bringing operational discipline to complex, evolving situations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Human Data Platform team builds systems designed to collect data that improves our models. This includes the infrastructure to simulate real-world environments and tasks, novel interfaces for data vendors to use, and the pipelines that enable researchers to gather high-quality data at scale. As Claude's real-world usage evolves, so do our data needs — and our tooling has to keep pace. You'll work alongside an engineering team that's quickly prototyping and shipping, help make smart bets about where to focus, and ensure we're investing in tooling that scales. You'll work across research teams, data ops, and external vendors, translating what you learn into clear direction on what to build next. Responsibilities Own the product direction for our human data tooling, with clear prioritization across labeling interfaces, infrastructure investments, data quality, and operational visibility Partner with engineering to scope and ship quickly, staying close to the work in a fast-moving prototyping environment Develop a deep understanding of research and training approaches to identify where tooling investments will have the highest leverage Identify patterns across one-off requests and push toward reusable infrastructure that compounds over time Sit in on crowd worker and vendor sessions to systematically understand pain points Define and track outcome-based KPIs: time-to-launch for new data collection projects, end-to-end data quality scores, and measurable impact on model evaluation scores Minimum Qualifications You May Be a Good Fit If You Believe that advanced AI systems could have a transformative effect on the world and are interested in helping make sure that transformation goes well Are drawn to ambiguous, high-stakes environments where you’ll play a big role in defining the product strategy Shipped products where they had to deeply understand technical constraints, not just translate requirements Experience working directly with research teams, ideally in AI/ML contexts Are equally comfortable talking to crowdworkers about their workflow and to research teams about data quality methodology Are a quick study—this team sits at the intersection of a large number of different complex technical systems that you'll need to understand (at a high level) to be effective Have an interest in how humans interact with AI systems and how to design experiences that elicit high-quality data Preferred Qualifications Strong Candidates May Also Have Experience building data collection tools, annotation platforms, or human-in-the-loop pipelines Experience working with researchers who are internal users/customers Good instincts and an eye for intuitive user experiences, particularly those involving complex UI interactions or annotation workflows Strong project management skills: prioritization, communicating across team/org boundaries The ideal candidate has the following virtues/values: Have 5+ years in product management, with experience launching new products and scaling existing products. Intellectual curiosity without ego: Comfortable not knowing things and asking questions to learn Autonomous learning: Able to independently figure out how systems work and develop expertise quickly Researcher EQ: Deep understanding of how researchers think and what motivates them Product creativity: Ability to see novel product opportunities emerging from research capabilities Founder mentality: Track record of doing whatever it takes to ship highly technical products The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's research organization works across the full model development lifecycle, from pre-training and post-training to alignment, interpretability, and safety, each operating at the frontier of AI development. As a Technical Program Manager for Research, you'll define and build the programs that research teams need most. You'll move across research areas like compute, evals, RL environments, and emerging research initiatives, going deep enough in each to understand how researchers work and what they need. You'll identify where the biggest opportunities for impact lie, find the highest-leverage gaps, and build the programs, processes, and tooling that allow researchers to focus on research. This is a 0-to-1 role: you'll explore new domains as priorities shift, determine what each one needs, and create lasting impact where none existed before. Note: This role may require responding to incidents on short-notice, including on weekends. Responsibilities Embed deeply within a research domain to understand the technical landscape, build trust with researchers and technical leaders, and identify the highest-leverage problems to solve, knowing the surface area will shift over time as research priorities evolve Move fluidly across research areas like compute, evals, RL environments, and emerging research initiatives, picking up new domains quickly and getting to depth fast Drive end-to-end execution of complex, ambiguous research initiatives spanning multiple teams, often without established playbooks or precedent Establish processes and frameworks that bring structure to unstructured research environments without slowing researchers down Lead efforts like large-scale compute resource planning, including allocation, efficiency, and prioritization across research and production workstreams Drive eval readiness for model launches by standardizing results, shaping eval plans early, improving tooling, and ensuring honest, transparent reporting across research, product, and marketing Own execution and operational health of RL environments across major training runs, coordinating cross-team trade-offs and feeding insights back into roadmap planning Equip research leadership to make decisions quickly by going deep on technical tradeoffs and presenting clear, actionable recommendations Act as the connective tissue between research, engineering, and product teams to reduce chaos and accelerate execution You May Be a Good Fit If You Have a background in ML research or engineering with several years of experience building technical programs from scratch, ideally with hands-on exposure to training, evaluation, or large-scale distributed systems Are a fast learner who can ramp on unfamiliar technical domains quickly and contribute meaningfully to discussions with researchers Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in fast-moving research environments Have a track record of operational ownership of complex technical systems, including monitoring, incident response, and performance optimization Can reason about technical tradeoffs at depth across model architecture, training infrastructure, evals, or compute efficiency, and translate them into clear decisions for leadership Have excellent stakeholder management skill and the ability to influence senior technical staff through competence and consistent delivery Are comfortable with high-stakes environments where decisions impact compute spend, model training timelines, and launch outcomes Are passionate about the potential impact of AI and are committed to developing safe and beneficial systems Are excited to redefine what technical program management looks like at the frontier of AI research The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We're looking for an Events Producer to help deliver Intercom's most important brand events across North America and Europe. You'll join a small, high-performing team that creates memorable experiences showcasing Fin's product innovation and Intercom's leadership in AI. In this role, you'll partner closely with senior producers to bring events to life—from planning through onsite execution. You'll own key workstreams, collaborate across Marketing and GTM teams, and help deliver exceptional experiences that drive both brand awareness and business impact. This is an exciting opportunity for someone who thrives in a fast-paced environment, loves solving logistical puzzles, and is eager to grow their event production expertise while working on high-profile programs. What will I be doing? Produce and execute Intercom's brand events, including hosted experiences, product launches, conferences, and pop-ups Own event planning and execution across assigned workstreams, including venue coordination, vendor management, budgets, production logistics, and run of show Support the delivery of hybrid events with both in-person and livestream experiences Partner cross-functionally with Product Marketing, Content, Communications, Sales, Customer Success, and R&D teams Coordinate with production vendors and agency partners to ensure seamless execution Manage attendee experience, registration, ticketing, speaker logistics, and event operations Help maintain production timelines, budgets, and project plans across multiple concurrent events Track event performance and contribute to post-event reporting and learnings Support flagship programs such as Pioneer and other strategic company events Help build scalable event processes, documentation, and production playbooks Travel up to 30% to support onsite event execution What skills do I need? 3+ years of experience producing live events, conferences, field marketing events, or brand experiences Experience managing event logistics from planning through onsite execution Familiarity with live event production, including AV, staging, run of show, and vendor coordination Experience working with external vendors, venues, and production partners Strong project management skills with the ability to prioritize multiple deadlines Experience collaborating across cross-functional teams Familiarity with registration, ticketing, and event technology platforms Excellent organizational skills and attention to detail Calm under pressure with a proactive, solutions-oriented mindset Strong communication skills and a passion for creating exceptional attendee experience Bonus skills & attributes Experience producing B2B marketing events or conferences Experience working at a SaaS or technology company Experience supporting hybrid or livestreamed events Familiarity with AI tools that improve event planning, production, or content creation Experience with event platforms (e.g. Cvent, Splash, Bizzabo, Goldcast, or similar) Multilingual (French or German) *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $118,00 - $141,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Toulouse, France; United States; United Kingdom The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal. Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized. Tasks summary: Architecture Concept & Requirements • Gather functional, performance, environmental and security requirements from mission stakeholders & CONOPs. • Map requirements to payload equipment performance with I/F with on-board processor • Coordinate with cybersecurity team for payload‑specific assessments • Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Payload Architecture & Design • Implement the high‑level digital payload architecture (optical ISLs, Phased array antennas, Feeder links & front‑end), master reference oscillator & clock synchronizations. • Produce Interface Control Documents (ICDs) with other subsystems and ground segment. • Implement high‑speed data‑bus I/F (SpaceWire, SpaceFibre, Ethernet, CAN). Simulation & Analysis • Perform performance simulations (Gain, Spurious, Linearity, SNR, dynamic range, spectral efficiency, G/T, EIRP…etc.) and Monte‑Carlo analyses for tolerance budgeting. • Define and maintain Payload DC power budget with traffic & utilization models • Perform FMECA, Fault tree and FDIR, reliability modeling and availability to meet mission objectives Hardware & Firmware • Provide system‑level specifications to hardware designers, review schematics, layouts, thermal interfaces, and mechanical constraints. • Support SW development for MODCODs and on‑board processing pipelines; ensure BIST, timing, latency and deterministic behavior. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support payload design authority in System design reviews, Power/Structure/Thermal interfaces and Mission Operations assessments. • Liaise with Electrical, Power, Structures, Thermal, Software, Ground‑Segment and Mission‑Operations teams to resolve integration issues early. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Develop Payload Verification Master Plan covering unit‑test, subsystem‑test, payload‑level test, environmental and electromagnetic compatibility (EMC) test campaigns. • Lead test‑automation framework set‑up, test‑case definition, results analysis and test‑report certification. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to the company’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Ensure all artefacts, analysis, software, deliverables and documentation are version controlled in PLM environment. • Lead and Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On Orbit & Operations Support • Provide technical support to Mission Operations for routine payload health monitoring, contingency handling and performance trending. • Lead root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Analyze on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications:  B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of digital regenerative payload system design experience on LEO/MEO missions.  Comprehensive knowledge of digital communications, SDR, DSP, DVB RCS/SX protocols, Modulation schemes, Class of Service, Networking, MPLS, 2G, 5G NTN.  Strong technical-writing ability (requirements, ICDs, test procedures, risk reports) and presentation skills; comfortable interfacing with customers, suppliers and senior leadership.  Strong understanding of aerospace system engineering fundamentals.  Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.  Experience with Confluence and JIRA.  Demonstrated capability to efficiently work with little supervision.  Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.  Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Toulouse, France; United States; United Kingdom The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal. Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized. Tasks summary: Architecture Concept & Requirements • Establish functional, performance, environmental and security requirements with mission stakeholders & CONOPs. • Translate requirements into clear payload performance parameters and maintain bidirectional traceability throughout the project lifecycle. • Establish with cybersecurity team payload‑specific requirements & embed resilience and security by design. Payload Architecture Definition • Define the overall digital regenerative payload architecture (optical/RF ISLs, antenna arrays, digitizers/ onboard processing, Feeder links, master reference oscillator & clock synchronizations). • Define Interface Control Documents (ICDs) with spacecraft bus, ground segment and payload specific subsystems. • Define high‑speed data‑bus I/F (Serdes, SpaceWire, SpaceFibre, Ethernet, CAN, fiber). Trade‑Study & Technology Road‑Mapping • Lead trade‑offs for technologies, ASIC/FPGAs/SoCs, high‑speed data‑bus, and on‑board processing algorithms, PVT. • Identify emerging technologies and incorporate them into the company’s long‑term roadmap. System Modeling & Performance Simulation • Build end‑to‑end models of the signal chain (optical/RF, analog/digital) using MATLAB/Simulink, SystemView or Python‑based toolkits. • Run Monte‑Carlo and tolerance analyses to verify gain, SNR, dynamic range, spectral efficiency, G/T, EIRP and other key metrics. • Optimize payload design and performance with operation with traffic models/CONOPs. Simulation & Analysis • Oversee performance simulations & analysis (Gain, Spurious, Linearity, SNR, dynamic range, spectral efficiency, pointing, G/T, EIRP…etc.) and tolerance budgeting. • Optimize Payload DC power budget with traffic & utilization models. Hardware & Firmware • Own system‑level specifications to hardware designers, review schematics, layouts, thermal & mechanical interfaces. • Oversee MODCODs selection and on‑board processing pipelines; define BIST, timing, latency and deterministic behavior. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Act as the primary technical liaison with Electrical, Power, Structures, Thermal, Software, Ground Segment and Mission Operations teams to resolve integration issues early. • Support payload design authority in System design reviews and Mission Operations hand‑over. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Author Payload Verification Master Plan covering unit‑test, subsystem‑test, payload‑level test, environmental and electromagnetic compatibility (EMC) test campaigns. • Define test‑automation framework set‑up, test‑case definition, results analysis and test‑report certification. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to the company’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Ensure all artefacts, analysis, software, deliverables and documentation are version controlled in PLM environment. • Chair design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On Orbit & Operations Support • Technical support to Mission Operations for routine payload health monitoring, contingency handling and performance trending. • Lead root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Analyze on‑orbit telemetry, update filter parameters, and generate performance reports. • Define SOOH and associated operator training. Required Qualifications:  B.Sc. in Electrical Engineering, Aerospace or Physics (M.Sc. preferred) with 12 + years of digital regenerative payload system design experience on LEO/MEO missions.  Comprehensive knowledge of digital regenerative communications, SDR, DSP, DVB RCS/SX protocols, Modulation schemes, Class of Service, Networking, MPLS, 2G, 5G, NTN.  Strong technical writing ability (requirements, ICDs, test procedures, risk reports) and presentation skills; comfortable interfacing with customers, suppliers and senior leadership.  Strong understanding of aerospace system engineering fundamentals.  Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.  Experience with Confluence and JIRA.  Demonstrated capability to efficiently work with little supervision.  Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.  Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).