Вакансии

Location: Texas, United States GoMining is building the next generation of the Bitcoin economy. Our infrastructure powers one of the world's largest Bitcoin mining ecosystems, operating industrial-scale data centers that support millions of users globally. We're looking for an experienced Head of DC Operations to lead our data center operations across Texas, ensuring maximum uptime, operational excellence, and continuous infrastructure improvement. This is a senior leadership role for someone who combines strong technical expertise with operational management, team leadership, and a continuous improvement mindset. Responsibilities: Data Center Operations - Own day-to-day operations across Bitcoin mining data centers in Texas. - Ensure maximum uptime, operational stability, and performance across all facilities. - Develop and improve operational standards, processes, and KPIs. - Monitor operational health and proactively resolve issues affecting production. Infrastructure & Maintenance - Oversee preventive and corrective maintenance programs. - Ensure efficient operation of power, cooling, networking, and mining infrastructure. - Coordinate hardware deployment, repairs, replacements, and capacity expansion. - Drive continuous improvements in infrastructure reliability and operational efficiency. Team Leadership - Lead and develop local operations managers, technicians, and maintenance teams. - Establish clear performance expectations and accountability. - Build scalable operational processes as the organization grows. - Foster a strong safety-first and performance-driven culture. Operational Excellence - Analyze operational metrics and identify opportunities for optimization. - Improve equipment availability, energy efficiency, and maintenance planning. - Manage incident response and post-mortem processes. - Ensure compliance with company standards and local regulations. Cross-functional Collaboration - Partner with Engineering, Infrastructure, Procurement, Finance, and Product teams. - Support expansion projects, new site launches, and operational scaling. - Coordinate with hardware vendors and external contractors. Requirements - 8+ years of experience managing large-scale data center, industrial, or critical infrastructure operations. - 3+ years leading operational teams in a management role. - Strong understanding of mission-critical infrastructure, including electrical systems, cooling, networking, and hardware operations. - Experience managing multiple teams, vendors, and operational KPIs. - Proven track record of improving operational efficiency and reliability. - Strong analytical and problem-solving skills. - Excellent communication and leadership abilities. - Ability to travel between data center locations when required. - Fluent English. Nice to have - Experience in Bitcoin mining or HPC (High Performance Computing) operations. - Experience with large-scale electrical infrastructure. - Background in industrial manufacturing, energy, cloud infrastructure, or hyperscale data centers. - Experience managing multi-site operations. - Knowledge of safety and compliance standards for industrial facilities. Benefits - Opportunity to lead critical infrastructure powering the Bitcoin economy. - Work with a fast-growing international technology company. - High level of ownership and decision-making authority. - International team with a remote-first culture. - Competitive compensation package. - Long-term career growth within GoMining.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As an Issues & Program Manager on the Product Operations team, you'll own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure. You'll also serve as a project manager on our most critical product initiatives, partnering across Product, Engineering, Legal, Compliance, and Operations to deliver new features and raise the bar on how we build and launch. This is a high-impact, high-visibility role for someone who thrives at the intersection of cross-functional execution and continuous improvement. You will: - Build and continuously improve processes — including automation and AI tooling — that increase organizational efficiency, documentation quality, stakeholder alignment, and reduce dependency across the issue remediation lifecycle - Partner cross-functionally with Legal, Compliance, Operations, Product, Risk, and Engineering teams to drive issues to timely resolution - Own issue reporting to internal and external stakeholders - Track and manage issue containment and remediation - Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations - Manage relationships with partners, including banking and strategic partners, serving as a key point of coordination and communication YOU BRING - 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology - Experience working on issues management, or regulatory compliance, or risk-adjacent projects — you understand the cadence of controls, audits, or policy-driven timelines and know how to keep product work moving within those constraints - Strong interest in leveraging AI to improve execution - Strong data skills— you can pull and interpret reports, build your own dashboards, and answer operational questions without waiting on an analyst - Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams - Strong communication and executive presentation skills, with the ability to distill complex topics into clear, actionable insights - Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward in a fast-paced environment - Drive and proactivity — everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Задачи: — Полный цикл найма по операционным ролям (от запуска до предложения и закрытия) — Тесное сотрудничество с менеджерами по найму и руководством для определения профиля и стратегии найма — Формирование качественного пула кандидатов через активный поиск, рекомендации и креативные методы — Обеспечение быстрого, структурированного и высокого уровня интервью (четкая ответственность, быстрый фидбек, хороший опыт кандидата) — Выступать стратегическим советником, оспаривать предположения, оценивать кандидатов и влиять на решения по найму — Разработка и улучшение процессов найма и стандартов интервью по мере масштабирования — Поддержание дисциплины в ATS (Greenhouse), обеспечение качественных данных и структурированной оценки — Вклад в бренд работодателя и позиционирование на рынке для операционных ролей Требования: — 4–8+ лет опыта в рекрутинге, желательно внутреннем или гибридном (агентство + внутренняя команда) — Сильные навыки бизнес-партнерства, умение влиять и оспаривать мнения заинтересованных сторон — Опыт работы в быстрорастущих и динамичных компаниях — Высокая ответственность и инициативность в закрытии вакансий — Хорошее суждение по качеству кандидатов (как по компетенциям, так и по культурному соответствию) — Отличные коммуникативные навыки и управление заинтересованными сторонами — Аналитический подход к найму (управление воронкой, конверсия, качество) — Опыт работы с ATS, предпочтительно Greenhouse Плюсом: — Опыт найма операционных и бизнес-ролей в масштабируемых компаниях — Опыт работы в стартапах, масштабируемых компаниях или операционно сложных средах — Знание рынков недвижимости, маркетплейсов, логистики или схожих отраслей — Опыт найма в разных географиях Условия: — Возможность работать удаленно — Высокая степень ответственности и влияние на формирование команд — Работа напрямую с основателями и топ-менеджментом — Возможность построить процессы с нуля в быстрорастущем бизнесе — Перспектива роста до старшего или ведущего специалиста по найму — Участие в создании компании, определяющей категорию на рынке

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA or Hybrid (with remote support to Hong Kong) Annual Salary: USD 130,000 - USD 160,000 Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale. The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones. This role partners closely with our Information Security team on security-related operations. If you bring broader experience in IT strategy, procurement, or infrastructure, we’d love to hear about it — there’s room to grow the scope of this role over time. What You'll Do IT Operations Own device procurement, provisioning, maintenance, troubleshooting, resets, and redeployment across the corporate device fleet Administer IT access provisioning and security for less-sensitive systems (e.g., maintaining admin lists, standard user access) Maintain corporate device information security, including anti-virus and endpoint protection tools Administer corporate workspace IT and networking infrastructure — Wi-Fi, server room equipment, and videoconferencing — for the San Jose office Provide remote support for Hong Kong office networking and videoconferencing systems Respond to day-to-day employee IT support requests (helpdesk tickets) with speed and clarity Strategy & Cross-Functional Support Ownership and maintenance of internal IT-owned systems and infrastructure for shared use by multiple functional groups Support on business applications and systems procurement, contract negotiation and budget management Support delivery of employee IT security training (e.g., anti-phishing awareness) in coordination with InfoSec Provide input on device management strategy (e.g., MDM/MAID tooling) based on day-today operational experience Assist with vendor coordination and support tickets for outsourced IT operations, as directed Who You Are Required Qualifications 2–5 years of experience in IT support, IT operations, or systems administration Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar) Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console) Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms) Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA) Strong troubleshooting skills and a service-oriented approach to internal IT support Ability to work independently while coordinating with colleagues across time zones (Hong Kong, U.S. and Europe) Preferred Qualifications Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace), balancing security with operational efficiency Exposure to access provisioning and security strategy for more sensitive systems (e.g., contributing to 2FA/MFA policy, not just administering standard access) Exposure to business application procurement, contract negotiation, or vendor management Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites) Experience supporting a hybrid or multi-office environment Experience in consumer tech, gaming, or hardware companies #LI-Hybrid We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This role is not a typical infrastructure operations role. As Manager, Engineering, Git & Gitaly Operations, you'll lead the team responsible for the infrastructure layer underneath Git at GitLab: the open source Git project itself, Gitaly, GitLab's Git storage and remote procedure call layer, and the services that make Git perform at enterprise scale. Git and Gitaly are core to GitLab. If they go sideways in production, they affect everything downstream, including continuous integration, code review, and deployments. This role starts with genuine subject matter expertise in Git technologies and extends to reliable operation across GitLab's deployment models: Self-Managed, GitLab Dedicated, and SaaS. You'll build and develop a team with deep platform expertise and strong operational judgment. You'll partner across engineering groups to shape how Git and Gitaly operations evolve as the platform grows. What you’ll do Build and lead a team with deep platform expertise in Git and Gitaly, hiring and developing engineers who can operate this infrastructure layer with strong operational judgment. Own production reliability for Git and Gitaly across GitLab's full deployment footprint. Drive incident management, root cause investigation, and postmortems with the technical depth to distinguish a Git internals problem from a generic infrastructure problem. Design and operate Git and Gitaly service models that work across Self-Managed, GitLab Dedicated, and SaaS, with a clear view of which elements are common and which must differ between them. Maintain cloud-agnostic architecture and tooling decisions, avoiding designs that assume a single hyperscaler's primitives. Partner with the teams that own each deployment model so operational practices stay coherent rather than fragmenting into separate playbooks. Apply distributed systems fundamentals, including consistency, replication, and failure domains, to Gitaly's storage and replication model. Own elastic storage and compute strategy for Git repository data, including capacity planning, autoscaling, and consumption-based provisioning for GitLab's largest self-managed and SaaS customers. What you’ll bring Familiarity with GitLab's product and deployment models, and how Git and Gitaly support repository operations across self-managed, dedicated, and SaaS environments. Hands-on subject matter expertise in Git internals, including how the protocol, object model, and storage layer behave under load and at scale, not only familiarity with Git usage. Strong distributed systems fundamentals, including consistency, replication, failure handling, and horizontal scalability. Experience running production infrastructure across multiple deployment models, such as self-managed, dedicated or single-tenant, and multi-tenant SaaS, or a credible path from adjacent experience to it. Experience with elastic storage and compute, and consumption-based system design for variable, unpredictable load. People management experience, ideally leading site reliability engineering-style or platform operations teams. Direct experience with Gitaly, libgit2, JGit, or another Git implementation's internals is advantageous. Experience operating cloud-agnostic infrastructure across multiple hyperscalers or on-premises environments is advantageous. About the team The Git & Gitaly Operations team owns the Git infrastructure layer that powers GitLab and works at the intersection of Git internals, distributed systems, storage, and production operations. We expect the Git & Gitaly Operations team to go deep on one of GitLab's most critical platforms. The work requires technical depth, strong operational discipline, and the ability to solve complex reliability and scaling challenges in Git and Gitaly. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Manhattan, United States Workplace: hybrid We are partnering with a high-growth alternative finance platform in the commercial funding and merchant cash advance (MCA) space. Seeking a dynamic Director of Operations to oversee core business processes, drive operational efficiency, and build a foundation for sustainable growth alongside executive management. Key Responsibilities Team Leadership & Development: Lead, coach, and manage a multi-tiered operational staff (combining local and global resources) focused on daily execution and accountability. Operational Execution: Direct end-to-end operational activities, including pipeline throughput, payment processing, portfolio management, and daily reporting. Systems & Vendor Management: Oversee operational tech infrastructure, managing software integrations, third-party vendor relationships, and system enhancements. Process Optimization: Continuously audit current workflows to eliminate bottlenecks, automate manual tasks, and optimize execution speed while preserving credit standards. Cross-Functional Collaboration: Work closely with senior management to align operational capabilities with overall business objectives and technology implementations. Business Continuity: Troubleshoot technical or operational issues rapidly to ensure seamless service delivery and minimal downtime. 8+ years of operational leadership experience, with required background in merchant cash advance (MCA), alternative business financing, or specialty fintech. Demonstrated success scaling operational functions, refining processes, and implementing software integrations in a fast-moving setting. Broad operational technical comfort across Loan Origination Systems (LOS), CRM platforms, and data reporting tools. Strong leadership, analytical problem-solving skills, and a balanced focus on strategy and hands-on execution. Prior experience in a high-growth or entrepreneurial environment is strongly preferred.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION We're hiring our first paralegal to join Tennr's legal team. You'll work directly with our two attorneys across the full range of legal work at a high-growth health-tech company, with a heavy emphasis on commercial contracts. Today, our attorneys handle everything: drafting, negotiating, and reviewing customer and vendor agreements, building and maintaining compliance programs, advising product and business development teams, and managing corporate governance. We need someone who can manage the operational side of our legal function, take on contract drafting and review review, and help us build the internal resources and scalable processes that a high-growth company like us needs. KEY RESPONSIBILITIES You'll be embedded in the work from day one. You'll review and draft contracts, manage deal flow, maintain our contract repository, and create the templates, playbooks, and guides that help our internal teams work with Legal more effectively. As you build fluency in our business and contracts, you'll take on increasing responsibility for managing the contract lifecycle end to end, serving as a first point of contact for routine contracting matters and escalating to the attorneys as needed. A more detailed description of your anticipated responsibilities is below. Contract Drafting, Contract Management, and Legal Operations - Draft, review, and negotiate commercial contracts, including SaaS subscription agreements, order forms, BAAs, NDAs, vendor agreements, and partnership agreements - Serve as the first point of escalation for routine contracting questions from Sales and Business Development, routing complex or novel issues to the attorneys - Maintain and organize Tennr's contract repository across SpotDraft, DocuSign, and Salesforce, including managing contract workflows end-to-end and tracking active contract obligations. - Support the procurement process and maintain visibility into vendor agreements and compliance requirements - Assist with corporate governance tasks as needed, including maintaining corporate records and supporting board-related processes Cross-Functional Enablement - Develop and maintain internal legal resources: contract playbooks, FAQ documents, written guidelines for teams - Create internal reference materials such as ambassador program documentation, product-specific walkthroughs, and compliance guides - Attend or distill notes from cross-functional meetings to identify emerging legal needs and areas where teams could benefit from additional guidance or resources - Support compliance tracking by helping build and maintain team-specific compliance calendars and audit documentation Compliance Support - Assist with compliance monitoring and documentation, helping to build and maintain records supporting Tennr's compliance programs, including HIPAA-related obligations CANDIDATE QUALIFICATIONS - 5+ years of experience as a paralegal, contracts specialist, or in a similar role within an in-house legal department or law firm, ideally supporting a technology or healthcare company - Hands-on experience drafting, reviewing, and negotiating commercial contracts (SaaS, technology, or services agreements); you understand how provisions interact, not just how to check them against a list - Strong organizational skills and the ability to manage multiple concurrent workstreams (active deal flow, repository maintenance, internal projects) with minimal supervision - Excellent legal writing skills for both contract markup and clear, usable internal documents and guidelines - Familiarity with contract lifecycle management tools (SpotDraft, Ironclad, Agiloft, or similar) or demonstrated ability to learn new systems quickly - A proactive mindset: you notice when a recurring question should become a written resource, when a process could be improved, or when a team needs support before they ask for it - Comfort working in a fast-paced, high-growth environment where priorities shift and the role will evolve NICE TO HAVE - Experience working in healthcare, health-tech, or a similarly regulated industry - Familiarity with HIPAA, BAA requirements, or healthcare data privacy - Experience with AI-assisted legal tools or contract review automation (e.g., building or configuring playbooks in AI-powered review platforms, designing automated intake or review workflows) - Interest in or experience with process design and workflow automation for legal operations: building systems that reduce manual work and let a small team scale - Experience building self-service legal resources, internal knowledge bases, or intake workflows - Familiarity with Salesforce and DocuSign from an administrative or configuration perspective WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Nassau, New Providence Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Chief Operations Officer holds direct executive responsibility for the Bank's day-to-day operations and serves as Senior Official II. The role encompasses operational management across payments, client accounts, correspondent banking, and card programme operations, alongside the regulatory accountability and deputisation responsibilities of the Senior Official II designation under the BTCRA. The COO works in close coordination with the Chief Executive Officer and senior officers to ensure all operational activities comply with applicable regulatory requirements and Board-approved policies. Responsibilities Take executive ownership of day-to-day banking operations — including payments processing, client account management, reconciliation, and card programme operations — ensuring activities are conducted within the Bank's risk appetite. Manage the Bank's operational relationships with payment channel counterparties, correspondent banks, BIN sponsors, card scheme partners, and third-party service providers. Serve as the second primary contact with the Central Bank of The Bahamas, ensuring timely and accurate communication on all material operational matters. Ensure day-to-day operations comply with AML/CFT controls, Non-Resident exchange control obligations, BTCRA prudential requirements, and applicable CBOB guidelines, providing first-line operational support to the AML/CFT monitoring function. Escalate material operational, financial, or regulatory issues to the CEO and Board promptly, maintaining a transparent relationship with the Board on all operational matters. Design, implement, and continuously improve operational procedures, controls, and workflows in coordination with the CRO and MLRO/Compliance Officer, ensuring processes are documented, tested, and regulatory-aligned. Oversee outsourcing and third-party service arrangements within scope, including Group-provided support functions, ensuring appropriate service levels, controls, and exit arrangements per CBOB Outsourcing Guidelines. Coordinate with Capital.com Group's technology, operations, and support functions to ensure intercompany arrangements operate effectively and in compliance with applicable requirements. Prepare or oversee operational reporting and Board and committee papers within scope. Maintain fit-and-proper status for the Senior Official II designation under the BTCRA, notifying the CEO and Board promptly of any matter that may affect that status. Requirements Bachelor's degree or above in finance, business administration, economics, banking, or a related field; postgraduate qualification or professional certification is an advantage. Minimum 7–10 years in banking or financial services, including at least 5 years in a senior operational management role at a licensed bank or regulated financial institution. Hands-on experience across payments processing (SWIFT, SEPA, or equivalent), client account lifecycle management, correspondent banking, and card programme or payment channel operations. Sound working knowledge of Bahamian banking regulation, including the BTCRA and CBOB guidelines, or an equivalent regulatory framework in a comparable jurisdiction. Understanding of AML/CFT obligations applicable to banks, including transaction monitoring, Non-Resident exchange control requirements, and CBOB regulatory reporting. Familiarity with core banking and payment systems; experience with digital or cloud-based core banking platforms is an advantage. Must satisfy CBOB fit and proper requirements, including competence, integrity, and financial soundness. Must not be employed at any other firm; any external non-executive positions must be disclosed and assessed for conflict of interest and full-time commitment compatibility. Strong operational management, analytical, and process-design capabilities. Ability to build robust processes in a lean, de novo banking environment with an evolving operating model. High accountability, sound operational judgement, and collaborative working style. Fluency in English. What you will get in return:   • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As a Solution Operations, you will serve as a strategic business partner to our Solution team. This team, composed of AI Deployment Strategists, Infrastructure Solution Architects, and Applied AI Engineers, designs, deploys, and optimizes AI solutions that directly solve our enterprise customers’ most complex challenges.   You will drive the end-to-end staffing strategy, ensuring alignment between business priorities, operational constraints, and talent deployment. Your mission is to optimize staffing efficiency, reduce time-to-staff, and build scalable processes that enable Mistral to deliver exceptional value to our customers.   It’s a high-impact, hands-on position at the intersection of strategy, operations, and execution. You will work closely with Solutions leadership to develop data-driven staffing plans, align capacity with demand, and implement frameworks that match skills to customer needs. Your work will directly accelerate Mistral’s ability to scale its technical pre-sales and post-sales motions while maintaining operational excellence.   WHAT YOU WILL DO   Worldwide Strategic Staffing & Capacity Planning - across all geographies • Develop and execute a forward-looking staffing strategy aligned with business forecasts and needs, including resource allocation, staffing ratios across regions, and technical deployment metrics. • Build and maintain a prioritization framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer engagements. • Accelerate time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements. • Act as a strategy partner to the Director of Solutions, providing insights on organizational design, role evolution, and scaling plans.   Data-Driven Staffing Optimization • Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue. • Create and maintain reporting mechanisms to track staffing KPIs, including time-to-staff, skill gaps, and deployment success rates. • Synthesize and implement actionable recommendations to improve staffing processes and cross-functional alignment.   Scalable Staffing Systems & Automation • Design and implement scalable processes, automations, and tools to streamline talent deployment and reduce operational friction.  • Optimize the Mistraler lifecycle (onboarding to project allocation) by ensuring seamless transitions and maximizing team productivity.  • Identify and eliminate bottlenecks in staffing workflows, leveraging automation to enhance agility and responsiveness to customer needs.   Cross-Functional Collaboration • Partner with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer demands and business priorities. • Support the development of the Solution team offerings and technical engagement models that maximize customer success. • Collaborate with Product teams to ensure Solutions team feedback is integrated into the product roadmap. Prepare materials for executive reviews, highlighting project successes, challenges, and strategic recommendations.     WHAT WE'RE LOOKING FOR   • 3+ years of experience in strategic operations, staffing, chief of staff or resource management within technical sales, solutions engineering, or professional services environments. • Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities. • Experience in staffing, resource management, or talent deployment is a strong plus. • Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools (e.g., Looker, Hex, BigQuery). • Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities. • Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments. • Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus. • Bachelor’s degree required; MBA or advanced degree preferred. • Fluency in English (native level); additional European languages are a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Philippines Looking for a Operations Associate to help us connect talented people with the best opportunities! 🚀 💚 About us: We're Huzzle - we connect top talents with leading companies across UK, US, and Europe. Hearty, family-like environment with a close-knit team of 30 working remotely. Mission: Helping people across the globe find fulfilling work. Emphasis on autonomy, encouraging each member to act as an entrepreneur within the team. We offer a steep learning curve and a chance to grow your skills rapidly. On the path to becoming an industry-leading company, but we need your talent and dedication to get there! Opportunity for growth and promotion if you do well! 💼 Your Role: Own the candidate experience from match to hire: Guide candidates through interviews and preparation Create compelling candidate briefs Call candidates to get their confirmation on roles Manage onboarding communication Regular check-ins to ensure success Support our client relationships: Help with sales follow-ups and outreach Coordinate interview scheduling Create client briefs and documentation Maintain strong communication throughout the hiring process Improve and optimize processes: Help optimize our communication workflows Support various team needs as we scale Track and improve key metrics Role Details: Start Date: Immediately Starting Salary: $600-800/m Requirements 🫵 About You: 1+ year in a communication-heavy role (customer service, recruitment, or appointment setting) You're a natural communicator - writing beautiful emails and speaking confidently comes easily to you You're super organized and love juggling multiple priorities without dropping the ball You're tech-savvy and comfortable with: CRM systems (Hubspot, Notion) Google Workspace (Docs, Sheets) Communication tools (Slack, Zoom) LinkedIn & Email You're ready for remote work with: A reliable laptop and internet connection Confidence in video calls and digital collaboration You have an eye for detail and take pride in keeping data clean You're adaptable and excited to learn new tools and processes Benefits 🏝️ The Perks: Work fully remote Competitive salary Be part of a high-growth team Make a real impact connecting talent with opportunity Learn and grow in a supportive environment

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You'll own ClickUp's social strategy and build the systems to execute it at scale. You deeply understand what wins on each platform: the formats, the hooks, the timing, the tone. But you're not just a strategist who hands off a plan. You build AI-powered workflows and automation to operationalize your strategy so it runs continuously, learns from data, and scales beyond what any team could do manually. You're a social-native operator who builds systems, not an engineer who dabbles in social.   Responsibilities: - Own platform-native social strategy across X, LinkedIn, TikTok, and emerging channels: define what ClickUp's voice, format, and engagement approach looks like on each, tailored to what works on that platform - Develop and execute content and engagement strategies that drive measurable growth in reach, engagement, and audience quality - Identify trends, conversations, and cultural moments worth engaging with, and move fast enough to capitalize on them - Build AI-powered systems and automated workflows to execute social strategy at scale: monitoring, engagement, response, and content distribution - Create feedback loops between social performance data and strategy; use signal to iterate what gets made and how it gets distributed - Own proactive engagement: identify and engage relevant conversations, mentions, and opportunities using AI-powered monitoring and automated response workflows - Develop automated systems that handle routine engagement while escalating high-value or brand-sensitive conversations to humans - Own execution end-to-end: strategy through measurement, with clear accountability for outcomes - Partner with content creators, influencer team, and brand to ensure systems amplify their work - Establish and report on social growth KPIs with clear attribution   Requirements: - 5-7+ years in social media strategy with demonstrated expertise in platform-native content and engagement strategy (you know what works on X vs. LinkedIn vs. TikTok and why) - Proven track record of growing social presence with strategic intent: not just posting more, but understanding the mechanics of each platform and exploiting them - Strong creative taste and editorial instinct for what resonates on social: you can look at a piece of content and know whether it'll hit before it goes live - 2+ years building AI-powered systems and automated workflows to scale social execution (monitoring, engagement, response, distribution). Using ChatGPT to draft captions is not sufficient. - Technical fluency: comfortable with APIs, automation platforms (Zapier, Make, custom), and can deploy integrations between systems without an engineer - Strong strategic thinker who takes things from 0 to 1 independently: vision to execution, measurable outcomes, zero hand-holding - Data-obsessed: builds dashboards, runs experiments, iterates based on signal not gut Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

RemoFirst is transforming the way businesses hire and manage global teams. Their mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. They partner with Fortune 500 companies and leading startups. The team consists of 200+ people focused on delivering a world-class platform and service. Задачи: — Управление и обработка счетов и платежей глобальных подрядчиков в разных валютах и странах с точностью и эффективностью. — Проверка, валидация и сверка данных по платежам для обеспечения точности, своевременности и соответствия с клиентским биллингом и внутренними записями. — Участие в инициативах по улучшению процессов, помощь в автоматизации и оптимизации операций в масштабе. Требования: — Активная роль в инициативах по улучшению процессов. — Практический подход к оптимизации финансовых операций в масштабе.

Location: Belgrade, Serbia; Madrid, Spain; Prague, Czech Republic; Warsaw, Poland You love finding order in operational chaos. If you look at a broken process and immediately start mapping a better way, you belong here. This is a chance to bridge the gap between legal constraints and practical, technical solutions. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do Our Legal team is scaling, and we need someone to help optimize how we operate. Your work will connect the legal, technology, operations, and project management functions. The role involves removing friction, reducing risk, and making the Legal team more efficient. You’ll take ownership of operational projects, map out workflows, and turn complex business requirements into practical solutions. Working closely with the Legal Operations Manager, you’ll partner with the Legal, Procurement, IT, and Security teams to make sure the right tools and processes are in place – and that people actually use them. Day to day, you will: Map current workflows and build better, more efficient alternatives. Run legal operations projects from the discovery phase straight through to implementation. Talk to stakeholders to understand their challenges and translate them into clear requirements and action plans. Manage legal technology vendors, handling onboarding, renewals, and ongoing evaluations. Track operational data to figure out what’s working, what’s not, and where we should focus next. Help the team adopt new tools and processes. What you’ll bring A sense of ownership. You’re comfortable taking responsibility, figuring things out, and moving work forward without waiting for step-by-step instructions. Structured problem-solving. You know how to make sense of ambiguous situations and turn them into practical, realistic solutions. Clear communication. You build relationships easily and can communicate clearly with everyone from legal experts to software engineers. Precision. You care about the details and take pride in producing high-quality work. Good judgment. You ask the right questions before trying to solve problems. A continuous improvement mindset. You naturally look for ways to make things cleaner, faster, and easier for others. What you’ll need A proven background in leading operational or process-improvement projects involving multiple stakeholders. Experience in legal operations, business operations, project management, consulting, product operations, process improvement, or a similar operational role. Experience gathering, analyzing, and documenting complex business requirements. A track record of turning business needs into structured implementation plans. Hands-on experience mapping out processes and driving continuous improvement. Experience managing vendor relationships or implementing new technology platforms. Familiarity working in cross-functional environments, particularly alongside legal, compliance, IT, or risk teams. What success looks like Within your first year, you’ll take full ownership of key legal operations initiatives. You’ll have set up structured ways to gather requirements and deliver projects, making priorities clear to everyone involved. By improving our processes and managing our legal tech stack effectively, you’ll help the Legal team work faster, make better decisions, and dedicate their focus and time where it matters. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work schedule. Enjoy the freedom to work from home or from the office. Extra time off. More days to relax, recharge, and do the things you love. Learning and development opportunities. Access to conferences, courses, and language classes. Free meals and snacks. Lunch and refreshments provided to keep you fueled. Health and wellness. On-site gyms or sports club stipends. Internal events. Company-wide celebrations and team gatherings. *Some benefits may vary depending on location. If this sounds like you, we’d love to hear from you. #LI-HYBRID #LI-TA2 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Warsaw, Poland RESCOURCING ADMINISTRATOR At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. ABOUT THE ROLE Dentons Business Services EMEA is seeking a proactive and results-oriented Resourcing Administrator to join our UKIME Resourcing Operations team. In this role, you will be part of the wider HR Operations Services team but will provide dedicated operational support to the UKIME Resourcing team. This is an excellent opportunity for an individual with at least one year’s experience in a law firm, recruitment agency, or professional services environment who is eager to advance their career in HR or Recruitment Operations. - As this role supports UK region please note that it requires operating within UK time-zone therefore working hours are from 10 am – 6 pm - This role operates in Hybrid working model requiring DBSE Warsaw office presence 1-2 times a week KEY RESPONSIBILITIES Vacancy Management: Create and manage vacancies on the Applicant Tracking System (ATS), ensuring effective coordination of internal and external job postings and advertisements. Interview Coordination: Schedule and coordinate high volumes of interviews for candidates, recruitment agencies, hiring managers, and interviewers, ensuring all stakeholders are fully briefed and demonstrating sensitivity to differing time zones. Offer and Contract Production: Prepare and issue offer letters and employment contracts for permanent and fixed-term roles. Assessment Administration: Arrange online psychometric assessments and behavioural preference questionnaires, track candidate progress, and deliver timely reports to relevant stakeholders. Job Description Administration: Maintain all job descriptions, ensuring documents are current, accurately formatted, and consistent with Dentons’ house style. Data Integrity: Originate and maintain accurate data within the ATS and other HR systems, supporting robust reporting and metrics. Stakeholder Liaison: Act as a point of contact for recruitment agencies and direct applicants regarding interview logistics and process updates. Status Reporting: Provide regular updates to Resourcing Advisors, the Resourcing Manager, and the Head of Recruitment on interview scheduling and candidate progress. Invoice Processing: Accurately process HR invoices, ensuring correct coding, tracking, and timely completion in line with company procedures. Service Level Adherence: Ensure all assigned tasks are completed within agreed service level agreements (SLAs). REQUIRED SKILLS & QUALIFICATIONS Experience Experience of working in an HR department. Experience in managing high volumes of administrative tasks. Experience working with a law firm, corporate environment, recruitment agency, or professional services organization would be an asset. Experience working with a ticketing system would be preferable. Technical Skills English C1 Working knowledge of MS Office, e.g. Word, Excel, PowerPoint, SharePoint and Outlook Recruitment systems knowledge (ATS, CRM HRIS), ability to implement best practices in system usage Ability to maintain clear record-keeping systems including databases Personal Skills / Attributes Excellent written and verbal communication skills. Strong problem solving and analytical skills. Methodical approach to work with a strong focus on accuracy, attention to detail, consistency, and quality. A flexible approach to adapt to differing demands, prioritizing tasks where appropriate, and ensuring completion of tasks. Understands the need for well-defined procedures and keeps process documentation updated. Demonstrates excellent customer/client-facing skills. BENEFITS Private medical healthcare. Multisport card. Worksmile Cafeteria system. Workation, up to 90 days a year. A private insurance plan. An additional day off for your birthday. Volunteering days, up to 2 a year. Hybrid work model with a modern office in Warsaw city center.

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: United States; New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE You'll be the go-to deal desk and pricing expert for ElevenLabs' North American sales team -- the person that the sales team comes to when a deal is complex, competitive, or needs to move fast. You'll own pricing strategy and deal structuring for our most critical customers, partnering with stakeholders to get non-standard terms across the line, and build the processes that make the whole machine run faster. - Own the pricing and deal structure for complex enterprise deals, advising sales on commercials and trade-offs in real time to keep things moving toward close. - Work closely with engineering to maintain and evolve our Configure Price Quote tool. - Translate customer requirements into deal structures that work commercially and operationally, knowing where to flex and where to hold firm. - Own the path through internal complexity, aligning Finance, Legal, Product, and leadership so deals don't stall on process. - Partner with Finance to build deal-level P&L models and communicate pricing trends back to the business, informing strategic pricing decisions at the leadership level - Develop and maintain pricing frameworks, discount guardrails, and approval policies that scale with the business. - Build the analytics and feedback loops that surface where deals are slowing down and why — and fix it. REQUIREMENTS - Hands‑on experience configuring and maintaining CPQ rulesets, price books, and approval workflows. - Experience in finance or deal pricing at a company, or experience within investment banking or management consulting - Excellent financial modeling, verbal, and written communication skills - Proven track record of process optimizations or automation. - Ability to make value judgements that balance business, financial, and legal priorities. Bonus: - Knowledge of AI/ML industry pricing models and competitive landscape - Experience scaling deal desk processes in a high-growth environment LOCATION This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.