Location: Košice, Slovakia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!
We are looking for
full-time and remote
Support Associates to join our Support team in Bratislava
from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.
What you'll be doing:
Processing incoming live chats from our customers, venues and courier partners
Developing our support function together with the support team as well as other teams within Wolt
Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
Supporting our Czech and Slovak market
Our humble expectations
You are customer-obsessed and team-oriented
You have great communication skills with a personal touch
You have a can-do attitude towards challenges
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You already have some experience in a customer-facing role, and you are passionate about service
This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
You are able to start working for us from October 2026
What do we offer
Multisport card
Wolt credits cashback benefit
Snacks and drinks at the office
Home office after 1 day of training in our office in Bratislava
Opportunity to grow both personally and professionally within our team
Employee assistance program
Team building events
For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.
Next steps
If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙
Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€1.200
—
€1.270 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Permanent contract at 100%
Starting date:
01.12.2026
Deadline to apply:
The position will close once a suitable candidate has been selected
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
I. MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities.
SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand.
In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information.
In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well.
In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents.
In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027.
Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%).
III. PLACE IN THE ORGANISATION
The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices.
The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres.
IV. OBJECTIVES OF THE POSITION
This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools.
They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained.
The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders.
V. MAIN RESPONSIBILITIES
A. UniQuality Data Steward
1. Management of Entities in UniQuality:
Currently close to 1300 MD international entities in UQ
Create, validate and update MD entities according to the relevant SOP, more specifically:
Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ
Support the update/cleaning of the ESC database of entities.
Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates
Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database
2. Management of ISO certificates
Close to 1000 ISO certificates in the MD repository
Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database
Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews.
Request updated documentation to the ESC referents or regulatory assistants.
Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification
3. MD Repository
Currently around 9000 documents in total, will grow as quality reviews are completed
Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users.
Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed
Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed.
4. Eudamed
Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes.
Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed.
Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality
5. General UniQuality / MD Repository
Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders
Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders.
Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination
Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner
B. Unidata Product Information specialist
1. Product Information Management
Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards.
Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform.
Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs.
Owns the data product lifecycle and technical specifications
Ensures the product meets user needs and use cases
Prioritises improvements and manages changes over time
2. Harmonization and Interoperability
Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations.
Facilitate resource sharing and intersectional field operations by ensuring product harmonization.
Promote responsible use of product data to balance efficiency, cost, and humanitarian mission.
3. Data Stewardship
Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database.
Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools).
Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations).
Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making.
Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT
4. Data ownership: accessibility and visibility
Responsible and accountable for the accessibility and visibility of product information
Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff.
Act as the focal point for central database governance and user support.
5. Process Design and Improvement
Responsible and accountable for data governance: how product information is defined, created and used
Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling.
Pushing data governance by setting the direction and objectives
Actively promoting improved data governance practices (RACI).
Ensure product information data supports reliable operational & strategic decision-making
Publish annual summaries of medical product changes and updates to MSF catalogues.
Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s
Develop policies, guidelines, and training materials for approximately 1,700 database users.
6. Collaboration and Stakeholder Engagement
Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information.
Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives.
VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Master’s degree in scientific, engineering, pharmacy or paramedical sciences
Detail-oriented, meticulous and organized for data entry/modification in database is essential
Computer & analytical skills, including MS Excel are essential
Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus
Proficiency in English (both speaking and writing) and knowledge of French
MSF field or Supply experience in a medical position is an asset
Fast learner, able to adapt quickly to a changing environment
Customer oriented, resilient, with good people and communication skills
Self-motivated, with an interest in problem solving
Excellent time management skills, with the ability to prioritise and multi-task depending on the needs.
Technical writing capacities.
Only shortlisted candidates will be contacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
Location: London, UK; Remote in Europe
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We are looking for a Swedish Speaking New business Account Executive. You won't be pitching a CMS. You'll be selling the infrastructure that engineering teams actually want to build on, to French enterprises who've never heard of us yet, and closing deals big enough to prove the market. You'll own the full cycle end to end, working with SDRs, marketing, and product (most of them not in France) while building the local playbook as you go.
What you would do
- Qualify opportunities SDRs and marketing hand you, and decide fast which ones are worth chasing in a market you're still mapping.
- Run discovery that gets past the checklist and surfaces the real business case for switching.
- Pitch a product developers already love to the people who sign the check, in their language.
- Price and negotiate enterprise deals, including Swedish contract and procurement norms that don't always match the US or UK playbook.
- Map the account and get everyone from the CMS admin to the CTO talking about Sanity, en français.
- Bring client and market feedback back to the business.
- Keep Salesforce, decks, and deal docs sharp enough that anyone could pick up your deal cold.
- Forecast bookings monthly and quarterly, and stand behind the number, even while you're still building the pipeline that feeds it.
About you
- Fluent in Swedish and English. You'll sell in Swedish and work internally in English.
- Curious, coachable, and straight with people, including when the deal's on the line.
- You've closed complex, technical SaaS deals in our ACV range, selling to a technical audience, ideally in the NORDICS market.
- You can hold a room with a developer in the morning and an exec in the afternoon, in their language.
- No CMS experience required. You just need to pick up new products fast and explain them faster.
- Genuinely energised by building something from the ground up, not just running an existing playbook.
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive location-based salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
We're looking for a Principal, Product Analytics who loves getting to the bottom of things. You'll do the deep investigative and technical work that explains why users and customers behave the way they do, and turn it into decisions that change the product and the business.
We're building a more proactive data function, and this role is its deep-investigation engine. You'll take ambiguous, high-stakes questions about user behaviour and customer experience and follow them wherever the data leads, across acquisition, activation, usage and the wider customer journey.
You'll work hands-on and independently, partnering with Product Managers, engineering managers and commercial teams, and working alongside a VP of Growth who will set the function's direction and build the team. Your findings will inform experiments, the roadmap and company strategy.
WHAT YOU'LL DO
- Go looking for what nobody asked about. This is the heart of the role. You'll notice when something looks off in a funnel, a cohort or a metric, disappear into it, and come back with a product issue, a cost leak or an opportunity nobody was looking for. You set much of your own agenda, and you don't wait for a request to start digging.
- Lead deep investigations into user behaviour and customer experience across product and non-product touchpoints, including support, customer success and sales.
- Find where activation breaks. Identify failure points in the user journey, including those that could become productised capabilities.
- Understand acquisition and intent. Dig into acquisition channels, user use cases and what people are actually trying to achieve.
- Do rigorous causal and statistical work. Go beyond correlation with regression, causal analysis and well-designed experiments, and be clear about what the evidence does and doesn't support.
- Build models that drive action. Apply data science to real business problems, such as churn modelling that can trigger real-time product action, and explain clearly how models are applied and what impact they have.
- Analyse unstructured and AI-specific data. Work with agent-user conversations, context layers and evaluation systems alongside structured product data.
- Size opportunities. Produce market opportunity sizing that helps the business prioritise.
- Measure how we build. Partner with engineering managers on organisational productivity metrics.
- Communicate for impact. Translate findings into clear recommendations for product teams, management and executives.
WHAT WE'RE LOOKING FOR
MUST-HAVES
- Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions.
- Data science and modelling experience, and the ability to explain how you applied it and what business impact it had.
- Strong grounding in correlation, regression and causal analysis.
- A proactive approach. You surface insights and shape the agenda rather than working to a brief.
- Genuine curiosity. You notice what looks off and dig until you understand why.
- Clear communication with management and executives about business impact, simplifying complex analysis into actionable recommendations.
PREFERRED
- Experience with unstructured data.
- Experience at an AI-native company, or with the added data complexity AI products bring.
- Understanding of subscription businesses.
- Understanding of the PLG motions in a B2B space.
BONUS POINTS IF YOU'VE…
- Worked on multi-product platforms where upsells, cross-sells and bundling were a key revenue driver.
- Worked alongside qualitative research, connecting the what (data) with the why (qual).
- Done pricing and packaging work: willingness-to-pay, price testing, bundle performance.
-
HOW WE WORK
We optimise for responsibility and freedom.
- No ticket conveyor belt. We run on ownership and a small number of high-impact projects.
- Close collaboration with Product, Engineering, Growth and commercial teams to ship real outcomes.
- A bias toward pragmatic solutions that get used, measured and improved.
WHY JOIN
- Do the hardest, most interesting analytical work in the company, with direct line of sight to product and strategy decisions.
- Work across structured and unstructured data, customer conversations and AI evaluation, at the intersection of product usage, AI and revenue.
- Independence and impact at principal level, without the management overhead.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
We are looking for a hands-on leader to run Data Enablement. The team that owns how our data is modeled, trusted, and made ready for the business and for AI. You will lead analytics engineers and web analytics specialists, own the semantic layer end-to-end, and turn raw product and event data into curated, well-documented datasets that people can rely on.
WHAT YOU WILL DO:
Lead and grow the team.
Set priorities, coach, and keep a steady delivery rhythm across analytics engineering and web analytics.
Own the semantic layer.
Design, build and evolve SQL-based models and metric definitions so that one number means one thing across all our products.
Raise data curation and automate the routine.
Move the team from ad hoc requests to reusable, tested, documented datasets that people and our AI data assistant can query directly, with tracking checks and data-quality monitoring on autopilot.
Set standards and partner across the data organization.
Modeling conventions, version control, testing and release practices, code review; work with Data Business Partners, Data Science / ML and Data Platform on scope and ownership. Stay close to the code on critical builds.
WHAT WE ARE LOOKING FOR:
Experience.
5+ years in analytics, data or BI engineering, including 2+ years leading a team or leading others technically.
Expert SQL and Python.
You set query and performance standards others follow, rewrite expensive queries and explain the trade-offs, handle incremental loads, deduplication and slowly changing dimensions, and own production Python components that other teams depend on.
Data modeling and pipelines.
You design warehouse and mart models that several teams build on, including a semantic layer, and choose the methodology (star schema, Data Vault or equivalent) to fit the queries it must serve. You optimize and troubleshoot pipelines on a cloud stack such as AWS (Athena, Redshift, Glue) and orchestration tools such as Airflow.
Engineering discipline.
You set branching and code review standards, require schema and data tests and CI before release, and lead risky changes with a clear rollout and rollback plan.
Data quality and data fluency.
You design validation that catches problems before stakeholders do, fix root causes rather than symptoms, set documentation standards, and investigate unfamiliar sources before trusting them.
Business impact.
You design solution options for complex problems, split cross-team work into pieces with a clear definition of done, build dashboards around the decision they support, and become a trusted partner to business leaders.
AI in everyday work.
You redesign team workflows around AI tools to drive adoption, and evaluate AI outputs for quality, privacy and bias.
Leadership and ownership.
You own complex team-level projects, make high-impact decisions from complex information, coach people by spotting skill gaps and giving regular feedback, set clear scope expectations, and turn change into actionable steps for the team.
Communication.
You clarify complex ideas, build consensus across teams and time zones, and communicate in fluent English.
Nice to have:
experience with dbt or a similar transformation framework (we may adopt one); web analytics and tracking (GTM, GA4); B2B SaaS or document-workflow / e-signature background.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Bogota
Workplace: remote
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
What You’ll Do
Drive new business acquisition by building a strong pipeline of prospective merchants and closing deals.
Build your own pipeline through your network and your own lead generation, with no dependency on inbound.
Own your forecast and results: keep Salesforce up to date, report daily, and take full accountability for your numbers.
Build trusted, long-term relationships with clients and partners that support sustainable growth.
Work closely with internal teams to gain a deep understanding of Unlimit's products, services, and ways of working.
Stay on top of industry trends, developments in the payments landscape, and emerging technologies.
Represent Unlimit as a brand ambassador as we continue to grow our presence in Colombia.
Who You Are
5+ years of experience in the payments industry.
Strong experience in cross-border acquiring (must-have); local acquiring experience in Colombia is a plus.
Solid knowledge of Colombia's local payment ecosystem (PSE, Nequi, Daviplata, Bre-B).
2+ years of proven experience selling to enterprise merchants.
A true hunter, not a farmer: you go out and find new clients, and you're creative about standing out from the crowd.
Industry expert with deep knowledge of key merchant verticals such as retail, ecommerce, travel, and gaming.
Excellent negotiator who knows that a yes often starts with a no.
Commercially driven, with a goal-oriented mindset.
Organized and methodical: planning is key to meeting our merchants' needs.
Passionate about what you do, with a real drive to win.
Fluent Spanish and professional English.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Bucharest
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
At UiPath, we believe in the transformative power of automation to change how the world works. To support our global growth, we’re looking for a Global Marketing Automation & Lifecycle Manager. You will build and run always-on lifecycle journeys in Marketo that move prospects and customers from first touch to opportunity, production, renewal and expansion, and you will support selected global campaigns.
As a Global Marketing Automation & Lifecycle Manager, you will own these journeys end to end in Marketo, including engagement programs, smart campaigns, lifecycle stages, integrations and reporting against holdout groups. Approximately 60% of your work will focus on lifecycle journeys and nurture. The rest covers selected one-off campaign builds, marketing automation strategy and program architecture.
You’ll partner closely with Global Campaigns, Marketing Operations, and other Demand Generation functions, to ensure journeys and campaigns are built correctly, tracked accurately and optimised for progression to the next stage.
This is a senior Individual Contributor role.
WHAT YOU'LL DO AT UIPATH
- Build and run always-on lifecycle journeys in Marketo that move prospects and customers through the buying and customer lifecycle
- Build and deploy global and regional campaigns, including program setup, emails, landing pages, tracking and QA
- Build and maintain target segments and audiences across marketing automation, CRM and paid digital platforms
- Measure program impact, including control-group testing, and share regular performance reports with clear recommendations
- Test and optimise content, segments, messaging and timing to improve results
- Maintain frequency, suppression and contact rules so audiences receive the right volume of communication
- Ensure compliance with GDPR and other data-protection rules across all channels
- Verify tracking and integrations before launch, and keep programs aligned with brand standards
- Document programs as reusable templates, and use AI tools to work faster and smarter
WHAT YOU'LL BRING TO THE TEAM
- 3–6 years in marketing automation, lifecycle or nurture programs in B2B software, with advanced Marketo (engagement programs, tokens, program architecture)
- Deep understanding of email marketing platforms and campaign execution
- Ability to interpret performance data and turn it into clear recommendations
- Proven experience with A/B and multivariate testing
- Solid knowledge of GDPR and email compliance
- Comfort with light HTML/CSS for template customisation
- Strong communication and collaboration across regions and teams
- Strategic thinking combined with hands-on, day-to-day execution
- A track record of measurable results
- Nice to have: Marketo Certified Expert or other marketing automation certificatio
#LI-CS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: New York
Workplace: OnSite
The ’80s are calling and its not to Gen X.
Shopping malls – once the mainstay of teens during the 1980s and 1990s – are enjoying a resurgence. And it's thanks to Gen Z https://www.usatoday.com/story/money/2026/03/04/gen-z-millennials-drinking-less-alcohol-working-out-more/88864868007/ shoppers who are craving in-person and social outlets over online shopping conveniences.
-USA Today https://www.usatoday.com/story/money/2026/03/26/gen-z-retail-shopping-malls-resurgence/89233505007/, 3/26/2026.
People are getting fed up with online interactions and want to go back to cool, interesting interactions with real humans in real-life!
Arca is looking for an exceptional events marketing manager who can help us bring those events to life across design, implementation, and scale.
THE ROLE
You’ll build and own Arca’s event marketing program. This is a senior individual contributor role on our Growth Marketing team for someone who builds events as a system: one that fills the right rooms, gives attendees an experience they can’t get anywhere else, and turns attendance into meetings with our advisors and a sustainable pipeline.
Seminars are our first proof point. Our advisors began hosting educational seminars this fall, and early results are strong. We want to reach a pace of 100 seminars per year by the end of 2027, while growing into webinars, new prospect event formats, and client appreciation experiences. You’ll turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
You’ll report to our Head of Growth and work closely with advisors, operations, compliance, growth engineering, and our seminar marketing partner. You’ll have real ownership, budget responsibility, pipeline targets, and the autonomy to decide what we run, where, and why. Expect about 25–50% travel to events, venues, and offices.
WHAT YOU’LL DO
SCALE THE SEMINAR PROGRAM
- Own the seminar calendar across offices and advisors: geography, ZIP-code targeting, topics, venues, timing, and spacing between events.
- Manage our seminar marketing partner end-to-end, and hold them accountable for audience quality, invitation accuracy, registration, and confirmations. Evaluate alternatives, and decide what functions we should eventually bring in-house.
- Work with our advisors to build and improve the playbook: materials, room setup, presenter prep, booking meetings in the room, and attendee follow-up.
- Coach advisors as presenters, and make every event better than the last.
EXPAND BEYOND SEMINARS
- Test and expand webinars for audiences outside our office footprints.
- Lead reinvestment in a client appreciation program with small, selective experiences that make clients feel cherished, and give them a natural way to bring a friend.
- Pilot new prospecting concepts with advisors and offices, such as hosted dinners, community events, and events with referring partners and centers of influence like estate attorneys and CPAs.
OWN THE NUMBERS
- Define and own the event funnel: registrations, attendance, meetings booked, prospects qualified, and new client business.
- Partner with growth engineering on attendance tracking, attendee imports, and lead-source accuracy, and influence how our platform handles event follow-up.
- Track cost, payback, and ROI by event, location, presenter, format, and topic. Use them to decide what to scale, what to change, and what to stop.
- Build business cases for new formats, secure budgets for what works, and drive continuous experimentation.
MAKE EVERY EVENT FEEL LIKE ARCA
- Own the in-room experience. From the venue to the welcome sign to the card attendees take home, Arca events should feel distinct, valuable, and special, and nothing like the free-dinner annuities pitch attendees sat through last month.
- Partner with design to keep materials consistent across every office and format.
- Bring compliance in at the brief stage, so every invitation, deck, and handout is reviewed before it reaches anyone.
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury.
Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical. We’re working on versions of all of them now.
- From a dozen seminars to 100+ without losing what works. Early seminars worked because advisors ran them intentfully. Scaling them across offices, advisors, topics, and states means deciding what becomes the standard playbook, what stays local, and experimenting constantly so things don’t get stale!
- Follow-up designed before the invitation goes out. An event isn’t over when the room empties. At Arca, follow-up is planned up front: booking meetings in the room, getting attendees into our platform cleanly, and making sure the advisor knows who was there and why they came.
- Not the free-dinner pitch. Many attendees have sat through a seminar that was a sales pitch with a meal attached. Making an Arca event feel different, from the venue to the welcome sign to what people take home, while every piece clears compliance, is the job.
- Full rooms versus booked meetings. A series can fill rooms and book no meetings. Knowing which events, offices, formats, and topics pay back, and having the conviction to cut the ones that don’t, is how the program earns more budget.
- Client appreciation that makes clients feel known. Restarting our client appreciation program means deciding which experiences fit which clients, how often to host them, and how to give clients a natural way to bring a friend.
WHAT YOU BRING
MINDSET
- You’d cancel a series that fills rooms but books no meetings.
- You notice when the welcome sign is printed on letter paper.
- You see compliance constraints as part of the craft, not a hurdle.
- You have an opinion about what “great” looks like, and you’re willing to argue for it.
EXPERIENCE
- 5–8 years in event, field, or experiential marketing, including at least 3 years owning a multi-city or multi-event program end to end.
- Demonstrated ownership of pipeline or revenue from events, not just attendance.
- Experience managing agencies or vendors against performance targets.
- Experience building an events program from zero, or rebuilding one, at least once.
SKILLS
- Commercial fluency. You can model cost per meeting and payback, and you read the funnel before you read the guest list.
- Operational precision across contracts, budgets, run-of-show, and a dozen events in flight at once.
- Clear writing and presenting, and the credibility to coach advisors, from new hires to people who have been doing this for decades.
- Comfort with event registration platforms, CRMs, and marketing automation tools.
BONUS
- Seminar or event programs in wealth management, insurance, estate planning, or other financial services.
- Marketing to affluent audiences approaching or in retirement.
- Experience in a regulated marketing environment, especially with direct mail.
WHY THIS ROLE MATTERS
Wealth management runs on trust, and trust is still built in person. For many families, an Arca event is the first time they meet us, and it sets the expectation for everything that follows.
Our seminars have already shown they can bring the right people into a room and start real conversations with our advisors. This role exists to turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
WHAT KIND OF PERSON THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build your own event dashboard or first-draft a run-of-show with AI than wait in a queue, and you can talk to engineers in their language.
- You’d rather build than inherit. We just came out of stealth, and much of how Arca goes to market is being decided now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron, on the road at an event, or with us for a week each month. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re energized by this environment, not just tolerant of it.
Location: Sydney
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Be the market facing engine of UiPath. Part of a talented group of people who are passionate about putting our “Accelerating Human Achievement” vision into action through world-class execution. You’ll create new business opportunities by contacting and developing relationships with potential customers while outbound prospecting.
WHAT YOU'LL DO AT UIPATH
- Receiving and responding to sales leads and converting them to new business.
- Being able to successfully manage internal relationships is just as important as building external relationships with clients and partners.
- A key skill is the ability to develop and nurture regional partners and where necessary, leverage GSIs for executive introductions and relationships.
- Maximizing coverage within the defined region and penetrating organizations with UiPath products.
- Initiating telephone and email contact with potential prospects from developed web and lead generation lists.
- Developing a solid working knowledge of UiPath products and the benefits they provide to potential customers.
- Providing support to qualified prospects and customers including follow up, product information, quotations, and closures.
- Updating and maintaining the UiPath CRM system, Salesforce.
- ‘Tight Operational Command’ and rigor in utilization of our Sales Methodologies as this is the standard lexicon across the GTM teams globally. Thorough understanding of MEDDPICC and CoM from a sales perspective as well as ‘updating CRM’ perspective. Continuing to look for ways of incorporating automation into daily work.
- Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.
WHAT YOU'LL BRING TO THE TEAM
- Important to have a level of emotional intelligence so that you can work effectively with other departments. For example, Deal Hub, Sales Engineering, Customer Success.
- Exceptional verbal and written communications skills.
- Ability to communicate effectively over the phone with high level decision makers.
- Intermediate to advanced knowledge in MS Outlook, Excel, Word, and PowerPoint.
- Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter.
- Ability to adapt to changes in roles and responsibilities.
- Experience working with Salesforce and LinkedIn Sales Navigator.
- Automation first mindset.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Type: Full-time (Remote)
Company: HealthTech company developing innovative AI-driven wellness products
About the client’s company:
Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.
ABOUT THE ROLE
We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription.
In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us.
RESPONSIBILITIES
- Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development.
- Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob.
- Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership.
- Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation.
- Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers.
- Design retention flows in support: save offers, win-back scripts and cancellation reason tracking.
- Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues.
- Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies.
- Plan and manage the department budget and headcount as the user base grows.
- Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data.
- Stay hands-on when needed: handle complex or escalated cases yourself.
REQUIREMENTS
- 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people).
- Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions.
- Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.).
- Experience building support processes and documentation from scratch and scaling them.
- Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation.
- Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing).
- Strong data skills: confident with Excel / Google Sheets and support analytics dashboards.
- Strong leadership and communication skills; ability to work independently in a fast-paced environment.
- Fluent English (C1+), written and spoken.
NICE TO HAVE
- Experience managing a fully remote, distributed team across time zones.
- Experience in wellness, health, fitness or mental wellbeing apps.
- Experience implementing AI tools or chatbots in support.
- Spanish as a second language.
WHAT WE OFFER
- Fully remote work with flexible hours.
- Full ownership of the support function and direct impact on retention and revenue.
- Budget and freedom to choose tools and grow the team.
- 20 paid vacation days per year (after probation) and 5 paid sick days per year.
- A fast-scaling team and meaningful products that help people build healthier habits.
Ready to join the team? Please submit your CV.
We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Dubai, United Arab Emirates
Workplace: on-site
Role Overview
We are seeking a highly motivated and ambitious Junior Business Development Executive to support our growth initiatives in Dubai. This role is ideal for a recent graduate or early-career sales professional eager to learn the ropes of real estate business development and progress toward becoming a full-cycle closer.
Key Responsibilities
Engage with pre-qualified leads to drive interest and schedule appointments.
Assist in property inspections and participate in client meetings alongside senior team members.
Shadow experienced managers and team leaders during deal closings to understand the end-to-end sales process.
Coordinate with the operations team to support documentation and logistical requirements.
Take on increasing responsibilities in deal closures based on demonstrated performance and learning progress.
Requirements
Bachelor’s degree in Business, Marketing, Real Estate, or a related field (fresh graduates welcome).
0–2 years of experience in sales, business development, or client-facing roles (internships or part-time roles count).
Strong interpersonal and verbal communication skills.
Confidence in presenting to clients and building relationships.
Basic understanding of CRM systems (e.g., HubSpot, Salesforce) is a plus.
Passion for real estate, sales, and learning the full sales cycle.
Highly organized with good time management skills.
Fluent in English and Arabic (spoken and written); Russian is a plus.
A valid UAE driving license is a plus but not mandatory.
Key Performance Indicators (KPIs)
Number of client meetings and property inspections supported.
Conversion leads to proposal and contract stages.
Timely updates and responsiveness within the CRM system.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns.
Role Overview
We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings.
This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day.
Note:
This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings.
Key Responsibilities
1. Front Desk & Visitors
• Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait.
• Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost.
• Receive and log couriers, documents and keys; keep a clean handover record.
• Keep the reception and meeting rooms presentable; book rooms and keep the visitor log.
• Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks.
2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate)
• Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions.
• Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates.
• Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead.
• Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day.
• Track rent due dates and late or bounced payments, and send the first reminder without being asked.
• Keep every tenancy file complete and audit-ready in the company system.
3. Property Listings (Portals & OTAs)
• Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set.
• Check every listing for correct price, availability, photos, amenities and permit number before it goes live.
• Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available.
• Spot and fix listing errors within 24 hours; keep a simple log of what changed and why.
• Report weekly on listings added, updated and paused.
4. Office Supplies & Administration
• Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget.
• Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can.
• Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed.
• Support the Office Manager with filing, scanning, document runs and ad-hoc admin.
• Where you have the skill, prepare simple social media posts and stories from approved content and photos.
Required Qualifications
• 0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome.
• Fluent English, spoken and written; clear and polite on the phone and on WhatsApp.
• Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks.
• Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out.
• Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers.
• Already living in the UAE and able to start within 30 days.
Preferred Qualifications
• UAE residence visa sponsored by a family member (spouse or parent) — preferred.
• UAE university graduate or 4+ years living in the UAE.
• Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com.
• Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must.
• Arabic, Russian or another second language.
Location: Armenia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: 6 months, with the possibility of extension based on performance
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Virtualization Administrator to provide dedicated operational support for a customer’s enterprise virtualization infrastructure, as part of a long-term project. You will help ensure the stability, security, availability, and continuous improvement of the platform.
Under the supervision of the IT Infrastructure Team Lead, you will administer, monitor, maintain, optimize, and troubleshoot VMware vSphere and VMware Cloud Foundation (VCF) environments. You will work closely with the storage, backup, network, security, operating-system, application, and service-management teams. You will also support alternative platforms such as Nutanix, Microsoft Hyper-V, and OLVM/KVM as required.
This is a hands-on role for someone who is methodical, service-oriented, and quick to learn. You will resolve incidents and requests, implement approved changes, maintain platform health, security, capacity, and lifecycle compliance, and automate routine tasks. You will work independently on assigned operational tasks while following established procedures and change-management controls. Complex, architectural, or high-risk matters are escalated to senior engineers or the Team Lead.
WHAT YOU’LL DO
- Install, configure, and maintain VMware vSphere and VMware Cloud Foundation (VCF) environments.
- Support Nutanix, Hyper-V, and OLVM/KVM environments as required.
- Perform VMware lifecycle patching, host updates, and approved configuration changes.
- Implement virtualization solutions that meet the customer’s operational needs.
- Apply security best practices and maintain compliance with applicable standards.
- Monitor the health and performance of virtual machines and hosts.
- Tune environments and proactively identify and resolve performance bottlenecks.
- Troubleshoot virtualization issues and resolve incidents and problems while minimizing service disruption.
- Maintain scripts and tools that streamline administration, provisioning, configuration management, and monitoring.
- Keep current with virtualization technologies and assess improvements, including through proof-of-concept deployments.
- Work with IT teams, stakeholders, and vendors to plan and deliver virtualization projects under the Team Lead’s guidance.
- Provide timely updates on project progress, issues, and resolutions.
- Guide junior colleagues in established practices.
- Maintain infrastructure and process documentation, and report regularly on platform health, performance, and capacity.
- Provide on-call/standby support on a rotation basis.
- Provide ad hoc support within or beyond the team, including special projects or temporary service-delivery assignments, as requested.
WHAT WE’RE LOOKING FOR
- 5+ years of hands-on experience supporting and operating enterprise-grade virtualization infrastructure in production environments.
- Proven hands-on experience installing, configuring, administering, and troubleshooting VMware vSphere and VMware Cloud Foundation (VCF).
- Experience with VMware VCF, including VCF Operations and VCF Automation core components.
- Exposure to alternative virtualization platforms such as Microsoft Hyper-V and KVM.
- Strong scripting and automation skills using tools such as Python, PowerShell, Terraform, or Ansible.
- Hands-on experience applying Infrastructure as Code (IaC) principles with Terraform to provision and manage virtual infrastructure, particularly VMware vSphere resources.
- Proficiency with command-line tools for managing virtualized systems.
- Sound understanding of storage, networking, backup, server hardware, and operating-system dependencies.
- Methodical troubleshooting skills and the ability to resolve incidents with minimal service disruption.
- Ability to follow established procedures and change-management controls.
- Secondary school education or equivalent, supplemented by specialized IT training.
- Professional proficiency in English, both verbal and written.
- Teamwork: builds effective relationships and resolves conflicts constructively.
- Communication: communicates clearly, listens actively, and shares information effectively in writing and conversation.
- Ability to work inclusively with people of all backgrounds and perspectives.
- Self-management: handles pressure and ambiguity, welcomes feedback, and pursues professional growth.
- Results focus: takes initiative and delivers high-quality outcomes.
- Adaptability: welcomes new ideas and responds positively to change.
NICE TO HAVE
- Experience with public cloud platforms and storage management in virtualized environments.
- Knowledge of container technologies such as Docker and Kubernetes.
- Familiarity with configuration-management tools such as Ansible, Puppet, or Chef.
- Knowledge of Continuous Data Protection (CDP) solutions.
- Knowledge of Spanish.
- VMware Certified Professional (VCP-VCF Administrator, VCAP-VCF, or similar).
- HashiCorp Certified: Terraform Associate, or a relevant Red Hat Ansible Automation certification.
- ITIL, ISO 20000, or PRINCE2 Foundation certifications.
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
WHY JOIN US
- Work on a long-term project
- Flexible setup: on-site in Valencia or Brindisi, or fully remote within Southern & Eastern Europe, with up to 5 days of teleworking per week
- Hands-on exposure to VMware VCF, Nutanix, Hyper-V, OLVM/KVM, and Infrastructure as Code with Terraform
- Close collaboration with storage, backup, network, and security teams, under the guidance of an experienced Team Lead
- Opportunity to grow through certifications, on-the-job learning, and knowledge sharing
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a Senior Systems Analyst to join Storefront Core, the team building inDrive’s marketplace backend for grocery and restaurant partners. You will own the specifications that our AI pipeline turns into services, with people approving at defined gates.
Key Responsibilities
Turn partner and customer needs into traceable requirements and stories with Given/When/Then acceptance criteria and edge cases
Model the system: state machines (cart, order, payment, refund), domain models, and sequence diagrams
Define API contracts and event schemas (OpenAPI, AsyncAPI) and specify partner and payment integrations
Specify failure and concurrency behaviour (retries, duplicates, timeouts), and NFRs with concrete numbers
Shape service boundaries and data ownership with architects, recorded as ADRs
Write specs as machine-readable inputs for AI agents and review their output against intent
Work with QA and analytics on test scenarios, events, and KPIs
Skills, Knowledge and Expertise
5+ years as a system analyst in e-commerce, marketplace, or grocery
Strong requirements and modelling skills (UML/BPMN, state machines, domain models)
Solid backend understanding: REST and event-driven systems, API design, idempotency, eventual consistency
Confident SQL to verify data yourself
Hands-on experience with AI assistants and awareness of their failure modes
Clear written English and comfort challenging stakeholders with evidence
Nice to have
Partner integrations and payments (PCI DSS)
Spec-driven or AI-assisted development: prompts, evals, agent instructions
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 70700 EUR gross
Final benefits may vary depending on the location.
Location: Bangalore
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Renewals Specialist will be responsible for Enterprise and Key account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for all accounts in APAC. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive retention with existing customers, and on increasing the number of product expansions. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing.
WHAT YOU'LL DO AT UIPATH
- Project manage the renewal experience in close partnership with assigned Customer Success Manager and Account Executive to provide a seamless customer experience
- Retain and increase subscription revenue in existing customer accounts by positioning packages and price updates
- Migrate existing customers from our legacy plans onto new packaging and licensing models
- Proactively identify lengthier renewal scenarios and maintain high on-time renewal rate
- Update renewal forecast on a weekly basis and report up to management
- Create client proposals and contracts for all existing customer renewals
- Continuously iterate and provide customer feedback on the renewal experience
WHAT YOU'LL BRING TO THE TEAM
- Bachelor’s degree in marketing, Sales, Finance or related field
- Minimum of 6 years’ experience in renewals, sales or account management in Enterprise Segment
- Strong communication skills with working proficiency in both English and Thai languages.
- Comfortable with negotiation and having conversations with procurement departments
- High confidence in managing customer quoting, contracts, and terms
- Strong customer-facing acumen and communication skills
- Ability to multi-task and to help manage a high volume of accounts
- Able to build relationships quickly and work across many cross-functional teams
- Must be self- motivated, goal-oriented, able to work independently with little oversight to deliver on deadlines and ensure timeliness of renewals
- Ambition to look for opportunities to expand the scope of the role and take on new projects
- Experience working with Salesforce and LinkedIn Sales Navigator is a huge plus
- Automation first mindset
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Alabang, Philippines
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution.
That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts.
In this role, y
ou will also be responsible to:
Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction.
Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates.
Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you.
Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted.
Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic.
Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time.
Partner with Customer Success and the account team on renewal and expansion risk that originates from support health.
Requirements
Qualifications / Experience / Technical Skills
4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts.
A track record of managing complex, high-severity escalations across multiple internal teams to resolution.
Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review.
Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it.
Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones.
Soft Skills / Personal Characteristics
Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read.
Nice to Haves
Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform.
Familiarity with agentic AI or LLM-based workflows in a production enterprise context.
Experience with support tooling and KCS-style knowledge practices.
(REQ ID: AN2067)
Location: Remote-Bangkok
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your mission
As part of the ongoing growth of UiPath, the UiPath Presales Organization is on an upward growth trajectory – helping to transform and mature the Business Automation Market. The opportunity that is before us will need the best Automation Professionals – and that is exactly who we are looking for - the right individuals to help lead this growth, be a part of the transformation and to ensure our customer experience is outstanding.
In this role you will focus on partnering with the Thai Sales teams to generate revenue with technical ownership of the opportunity pursuits throughout the sales cycle. As a Senior Sales Engineer you must possess a winning combination of technical and business skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences, while building strong relationships and handling technical objections and issues throughout the entire sales cycle.
What you'll do at UiPath
For the client:
● Participate in account strategy planning with the Sales team
● Work closely with the Sales team to qualify opportunities and prioritize accordingly
● Lead end-to-end Presales activities & create strong value propositions
● Perform tailored, high-level demos demonstrating business value
● Ensure delivery of strong Rfx’s, contextualized demos and powerful PoV’s
● Design solutions to fit client needs and environment during the sales process
● Resolve client concerns around technical capabilities, information security, and platform architecture during the sales process
● Be an evangelist of UiPath automation solutions by identifying customer needs and showcasing the best solution
● Develop solution architectures for customers for secure on-prem, hybrid, and public cloud implementations of the UiPath platform
● Learn the benefits of new and exciting technologies and how to integrate with UiPath
● Work closely with the Customer Success and Professional Services teams to make the solution a reality for the customer
For UiPath:
● Create, update and maintain the knowledge database
● Participate in knowledge sharing inside and outside of the Presales team
● Build solutions for different industry landscapes
● Support Marketing initiatives through evangelism activities, including writing blogs, speaking at UiPath events and other industry events
● Work closely with Product teams for improvement of functionalities and adding external technologies to the UiPath ecosystem
● Engage in product release cycles to promote new releases and provide feedback on the product roadmap
What you'll bring to the team
● The ability to work in harmony with our values: Humble, Bold, Immersed, and Fast
● Good balance of technical, business and sales skills
● Demonstrable track record in a client-facing Presales/Sales Engineering/Solution Architect position at Enterprise level
● Strong communication, discovery and interpersonal skills with proven experience, building strong internal and external relationships
● Experience in process discovery, process mining, process orchestration, automation solutions and AI technologies like LLMs and agents
● UiPath platform knowledge is a plus
● SAP knowledge is a plus
● Solid understanding of Cloud and Virtualization technology
● Driven approach with a solution selling mindset
● Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption
● Team player attitude with the ability to work in a fast-paced environment
● Willingness to travel
● Fluent written and spoken Thai and English is mandatory
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Activation Manager, you’ll partner with our largest customers to accelerate adoption, realize value, and strengthen their long-term success with Figma. As part of our Customer Success and Solutions org, you’ll lead clearly defined, short-term engagements spanning Enterprise onboarding, Governance+ activation, AI activation, and focused risk mitigation for customers whose health signals indicate potential churn or contraction. You’ll work closely with Customer Success leadership to evolve our activation strategy and build key cross-functional relationships to deliver an exceptional customer experience. You’ll use metrics, customer feedback, and direct experience to identify opportunities to improve adoption, address barriers to value, and strengthen customer health. You are an excellent communicator and project manager with a passion for customers, and we can’t wait to meet you!
This is a full-time, hybrid role based out of our Tokyo hub.
What you’ll do at Figma:
Own and manage short-term customer activation engagements from initial scoping through successful closeout
Lead focused risk mitigation programs for customers identified as churn or contraction risk through health scores and other signals; partner with Account Executives to understand the drivers of risk and execute targeted action plans
Understand customer goals and barriers to adoption, and translate them into clear engagement plans with defined timelines, milestones, and measurable outcomes
Partner closely with GTM teams to ensure smooth handoffs, alignment on customer priorities, and continuity following each engagement
Work with Field Engineers, Design Advocates, and Product Support to execute activation and risk mitigation plans and connect customers with the right expertise and resources
Report on engagement outcomes, adoption metrics, customer health, and customer feedback to assess impact and identify opportunities to improve programs and inform product development
Develop content and enablement resources that support customer education, accelerate product adoption, and address common barriers to value
Deliver tailored workshops, live and scalable training, and enablement experiences based on customer maturity, priorities, and needs
Understand and consult on product and industry best practices to act as a trusted advisor and inspire new possibilities using Figma
We'd love to hear from you if you have:
3+ years of B2B SaaS experience in a customer facing role working with technical products
Proven project management skills and experience managing multiple customer engagements concurrently
Excellent oral and written communication skills, including the ability to navigate challenging customer conversations, Experience speaking to customers representing different personas across both function and seniority
A consultative approach and the ability to navigate complex business needs and technical requirements. The ability to use customer feedback and data to identify barriers to adoption, prioritize actions, and measure progress toward customer outcomes
Fluency in Japanese and English across written and verbal communication
While it’s not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
Experience delivering customer onboarding, adoption, or risk mitigation programs
Experience supporting enterprise customers, or helping customers adopt AI capabilities
You embody our values and can thrive in a constantly evolving and growing environment
A proven track record of adapting to new technologies and learning quickly
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ГибридBrussels, Belgium
УдалённоLondon, UK; Remote in Europe
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadPoland; You clarify complex ideas, build consensus across teams and time zones, and communicate in fluent English
УдалённоBogota
ГибридBucharest
ОфисWe prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right
ОфисSydney
headExperience managing a fully remote, distributed team across time zones
ОфисDubai, United Arab Emirates
УдалённоArmenia
ОфисseniorBangalore
Alabang, Philippines; Experience working across time zones with global teams and customers; This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones