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Location: United Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Krak is Kraken's consumer banking and payments product — a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies. This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.   THE OPPORTUNITY Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room. You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.   Compliance & risk co-ordination - Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones - Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones - Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others) - Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches - Support incident response for product-related issues and ensure post-incident reviews feed into product changes   Third party vendor management - Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones - Own the cadence for performance reviews with key vendors and track actions to closure - Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints   Responding to MI & feature performance - Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs - Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams - Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue   Strategic market intelligence - Scan the market for competitors' changes to features, pricing, and risk positioning - Monitor regulatory and market developments that could affect the Krak roadmap - Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint   WHAT YOU BRING - 3-5 years experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product - Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions - Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design - Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball - Track record of turning complex operational data into clear, actionable MI for product and leadership teams - Structured thinker who's comfortable in the detail but can step back and see the bigger picture - Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product   NICE TO HAVES - Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies) - Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators) - Prior experience in a fast-scaling consumer fintech or neobank - Exposure to crypto or digital assets products           Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule Establish and report on program goals, dashboards, and status updates for executive and board-level audiences Manage the intake, prioritization, and tracking of security findings, vulnerabilities, and remediation efforts across teams Support incident response coordination, including post-incident reviews and follow-up action tracking Continuously improve program management processes, tooling, and governance frameworks specific to security operations Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives Qualifications: Required Experience & Technical Qualifications: Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent practical experience); Master's degree a plus 8+ years of technical program management experience, including 3+ years managing security-focused programs Strong understanding of security domains: vulnerability management, threat modeling, identity and access management, network security, cloud security, and incident response Familiarity with regulatory and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, GDPR, HIPAA, or FedRAMP Relevant security certifications, such as: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) PMP (Project Management Professional) or PgMP (Program Management Professional) CRISC (Certified in Risk and Information Systems Control) CCSP (Certified Cloud Security Professional) Cloud security certifications (e.g., AWS Certified Security – Specialty, Microsoft Certified: Security Operations Analyst Associate) Other qualifications: Ability to adapt agile management principles to a variety of development environments Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences Strong analytical and risk-assessment skills, with experience using program management and ticketing tools Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents Experience with Atlassian & Google product suites a plus Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $130,000 - $150,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice

Location: Seoul, South Korea Workplace: onsite ABOUT YOU We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems. Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role. If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain full-stack applications that power core products and platforms. Develop responsive, high-performance user interfaces using React. Build and maintain backend services using Go and event-driven architectures. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve application performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of full-stack development experience. Strong proficiency in React and modern frontend development practices. Solid backend experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Korean and English is required. Nice to Have Experience with React Native for mobile development. Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Seoul, South Korea Workplace: onsite ABOUT YOU We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments. Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role. If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain backend services that power core products and platforms. Develop event-driven systems using Go and Kafka. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve service performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of backend development experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Korean and English is required. Nice to Have Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools.

Location: Tokyo Workplace: onsite ABOUT YOU We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems. Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role. If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain full-stack applications that power core products and platforms. Develop responsive, high-performance user interfaces using React. Build and maintain backend services using Go and event-driven architectures. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve application performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of full-stack development experience. Strong proficiency in React and modern frontend development practices. Solid backend experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Japanese and English is required. Nice to Have Experience with React Native for mobile development. Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Tokyo Workplace: onsite ABOUT YOU We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments. Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role. If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain backend services that power core products and platforms. Develop event-driven systems using Go and Kafka. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve service performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of backend development experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Japanese and English is required. Nice to Have Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: New York City Office Workplace: OnSite Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. Role Description You’ll join Tennr’s Infrastructure team as a Site Reliability Engineer, focused on the systems that keep us reliable, observable, and secure. This is a hands-on role with real room to grow: you’ll roll out our on-call tooling, wire observability into the product, and own the lifecycle of the credentials, certificates, and keys that protect patient data. It’s a great fit for someone a few years into their career who wants to grow into deep SRE ownership — with strong mentorship, real problems to solve from day one, and a direct line to the reliability and security of a platform that handles PHI. Responsibilities - Continue the PagerDuty rollout across engineering teams, helping them define escalation policies, schedules, and runbooks so on-call is calm and clear. - Build in-app Datadog instrumentation — metrics, traces, and alerts — working from the observability standards Infrastructure sets. - Manage credential storage and rotation across our environments. - Manage certificate issuance, renewal, and rotation. - Manage encryption key lifecycle and rotation, keeping PHI protected end to end. Candidate Qualifications - 2–4 years in SRE, infrastructure, systems, or a strong adjacent engineering background. - Familiarity with PagerDuty or a comparable on-call and incident-response tool. - Hands-on with Datadog or another observability platform, or eager to go deep on it. - Working understanding of secrets, certificate, and key management (e.g. AWS Secrets Manager / KMS / ACM, HashiCorp Vault). - Careful and methodical with anything touching security and rotation — you sweat the details. - Eager to grow into broader SRE ownership, and energized by working in a regulated healthcare (HIPAA / PHI) environment. Why Tennr? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks. Benefits - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. A large and growing share of Claude usage reaches customers through our cloud partners: Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. As the Enforcement Operations Lead for Multi-Cloud, you'll own how Anthropic detects, reviews, and acts on misuse across those surfaces, where the partner owns the customer relationship and often the data path. You'll build the operating model, partner agreements, and documentation that make enforcement on every cloud consistent, auditable, and fast. This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams and companies to break new ground and drive work to completion. This work is deeply cross-functional. You'll partner closely with our product managers, policy experts, Safeguards engineering, Legal, and the trust & safety and operations teams across our Cloud partners to maintain a consistent and safe enforcement ecosystem. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. Key responsibilities Own the end to end enforcement lifecycle on partner surfaces, from detection and review through action, customer communication, and appeal Define enforcement paths for each partner's operating model, including how actions are requested, executed, and confirmed when the partner controls the account Manage SLAs for review, escalation, and action, and evaluate performance against them on an ongoing basis Develop and maintain SOPs and escalation guides for all enforcement workflows, ensuring consistency across clouds Establish red-teaming, Quality processes, and operationalize shared metrics Stand up paired investigations with partner threat intelligence teams, including case referrals, indicator sharing, and paging for high severity incidents Own enforcement metrics across partner surfaces and report them to Safeguards leadership, partners, and regulators Minimum qualifications Extensive experience in trust and safety operations, enforcement, threat intelligence, or a related field Have managed external partner or vendor relationships where you did not control the other side's systems or priorities Comfortable working across policy, legal, engineering, and operations teams to translate requirements into practical workflows Experience building enforcement programs from the ground up, including SLAs, escalation paths, and quality measurement Highly organized, with a track record of maintaining rigorous documentation and SOPs in fast-moving environments Clear and precise communication, both in writing and verbally, across technical and non-technical audiences, including partner executives Energized by the challenge of building scalable systems in an environment where not everything is already figured out Care deeply about the responsible deployment of AI and the role enforcement operations plays in that mission Preferred qualifications Direct trust & safety, abuse, or security operations experience at AWS, GCP, or Azure, or at a company that ships through their marketplaces Experience designing incident response or escalation processes that span more than one company Familiarity with data access controls, audit requirements, or privacy constrained review environments Experience with law enforcement referrals, regulatory reporting, or compliance programs Background in AI safety, content moderation, fraud, or abuse detection systems Comfort working with data and metrics to inform operational decisions and surface trends to leadership The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

HighLevel is an AI-powered business operating system providing infrastructure for agencies, entrepreneurs, and small and medium-sized businesses across more than 150 countries. Задачи: — Architect and ship multi-tenant, planet-scale commerce services covering checkout, subscriptions, payment orchestration, invoicing, and tax. — Own domain models, protobuf and ConnectRPC API conventions, schema lifecycle, compatibility policies, and contract governance. — Design resilient payment and distributed-system workflows using idempotency, retries, circuit breakers, outbox and Saga patterns, reconciliation, and graceful degradation. — Establish auditability, observability, SLOs, incident response, disaster recovery, multi-region failover, and production excellence practices. — Set platform standards for Kubernetes/GKE, Pub/Sub, Redis, Firestore, MongoDB, ClickHouse, CI/CD, security, compliance, and FinOps. — Lead technical strategy through design reviews, postmortems, mentoring, hiring, interview standards, and cross-functional roadmap development. Требования: — 10+ years building and operating backend systems, including at least 5+ years with Go and 2–3+ years at Staff, Principal, or Tech Lead level. — Deep expertise in protobuf, ConnectRPC/gRPC, API lifecycle management, versioning, compatibility, contract testing, and Buf. — Strong distributed-systems knowledge, including idempotency, deduplication, ordering, backpressure, concurrency control, and event-driven architecture. — Experience with GCP Pub/Sub, Redis, MongoDB, Firestore, ClickHouse, Kubernetes/GKE, autoscaling, multi-region topologies, and canary or blue-green deployments. — Background in reliability engineering, testing, incident management, disaster recovery, security, PCI fundamentals, data governance, and technical documentation. — Ability to collaborate across backend and frontend boundaries, including familiarity with Vue.js and TanStack Query. Плюсом будет: — Experience integrating payment service providers and local payment rails such as UPI, wallets, BNPL, cards, and 3DS2. — Experience with active-active or multi-region systems, chaos engineering, traffic management, and OpenTelemetry at organizational scale. — FinOps experience covering cost baselines, quotas, budget alarms, and workload right-sizing. — Familiarity with PCI DSS, SOC 2, ISO 27001, and privacy regulations. Условия: — Global, remote-first organization with more than 2,000 team members across 10+ countries. — Autonomous environment focused on initiative, ownership, clarity, and execution. — Individual contributor role with organization-level influence and no direct reports. — Opportunity to shape engineering standards, architecture, reliability practices, and developer workflows across teams.

Location: Remote, Global ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb. Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels. This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity. WHAT YOU'LL BE RESPONSIBLE FOR Team & People - Build a healthy, high-trust team culture in a remote-first, globally distributed environment. - Run 1:1s, performance management, career development, and onboarding for your direct reports. - Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows. - Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person. - Handle people administration, including leave and time off, for your team. Hiring - Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team. - Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment. - Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase. Delivery, Roadmap & Partnerships - Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery. - Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt. - Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on. - Own weekly updates and keep stakeholders aligned without creating unnecessary overhead. - Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership. Incident Commander - Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up. - Lead blameless post-incident reviews. YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems. - Have 3+ years managing remote engineering teams. - Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain. - Have managed remote, globally distributed teams that work asynchronously across disparate time zones. - Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for. - Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same. - Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room. - Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done. - Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them. - Are comfortable with ambiguity and capable of building structure where there isn't much. - Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early. - Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room. RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE You should bring experience across most of the following areas: - Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks. - Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation. - Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages. - Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements. - Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Ottobrunn, Germany; Getafe, Spain; Stevenage, United Kingdom; Madrid, Spain; Munich, Germany About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. Role Overview Our client operates in the telecommunications sector, focusing on unified communications solutions and services. Our client operates a large enterprise collaboration environment and is looking for an experienced Google Workspace specialist to support administration, service operations, incident resolution, and user support across the Google productivity ecosystem. The role requires strong hands-on knowledge of Google Workspace administration, Gmail, Meet, Drive, Chat, Docs, Sheets, and Slides , together with experience handling Level 2 incidents, service requests, ITSM processes, and user escalations. CONTRACT: short-term contract (up to 1 year) LOCATIONS: On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom PROCESS: intro call + 2-step client interview process Responsibilities Administer and support the Google Workspace environment . Manage users, accounts, access, and application settings. Resolve Level 2 Google Workspace incidents and service requests . Support Gmail, Google Meet, Drive, Chat, Docs, Sheets, Slides, and related services. Handle incidents and requests through ITSM tools such as Remedy . Respond to application-specific user requests and escalations. Investigate recurring issues and identify technical knowledge gaps. Support Google case management and vendor escalation where required. Produce basic service and operational reporting. Identify ITIL/process gaps and contribute to service improvements. Support knowledge transfer and handover to support technicians. Coordinate with adjacent teams covering Microsoft 365, email, and network infrastructure where needed. Requirements Advanced hands-on experience with Google Workspace administration . Strong knowledge of Gmail, Google Meet, Google Drive, Google Chat, Docs, Sheets, and Slides . Proven experience resolving Level 2 Google Workspace incidents and requests . Strong user-support and troubleshooting experience. Experience with ITSM incident and request management , preferably Remedy. Good understanding of Google Workspace application and service management. Basic understanding of Microsoft 365, global email services, and network infrastructure .

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies. Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. As a member of the Site  Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For Expertise in  managed Kubernetes (EKS, AKS and GKE) Expertise of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD Expertise in Python Programming. Expertise with Linux operating systems internals and administration Expertise with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP) Experience with databases such as PostgreSQL Bonus Skills​ Bonus if you have Java, GO Programing #LI-HYBRID #LI-EM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Security and Threat Operations Engineer at OnePay, your work will have a direct impact on protecting our fast-moving fintech environment. You will turn production signals into actionable detection, response, and hardening initiatives, partnering closely with Product Security, Platform Security, and Engineering teams. Your efforts will enable us to proactively identify, monitor, and stop compromised behaviors across OnePay's products and infrastructure, ensuring the continued safety and trust of our business and customers. You will: - Build and tune detections, alerts, and monitoring workflows across cloud, application, identity, and edge environments. - Review traffic patterns across APIs, authentication flows, and WAF telemetry to identify malicious activity, abuse patterns, and anomalous behavior. - Use AI responsibly as a force multiplier for triage, analysis, and workflow automation, while helping define guardrails for AI-enabled systems. - Help operate OnePay's vulnerability management program by triaging, prioritizing, and driving remediation for findings from Wiz, vulnerability scanning, and related workflows. - Develop Python-based tooling and automation to improve investigations, enrichment, response, and operational scale. - Partner with Product Security to translate threat models, security reviews, and product risks into production detections and response playbooks. - Investigate security events end to end, including triage, scoping, containment support, and follow-through on remediation. - Support vulnerability management and operational security practices in ways that align with PCI and SOC 2 expectations. - Participate in proactive threat hunting, detection improvement, and a 24x7 security incident response on-call rotation. YOU BRING - 5+ years of experience in information security, threat detection, security operations, detection engineering, or incident response, ideally in a cloud-native or product-focused environment. - Strong experience investigating suspicious activity in web, API, authentication, and infrastructure telemetry, with the ability to distinguish attacker behavior from normal production noise. - Demonstrated ability to review traffic and event patterns for signs of malicious activity, fraud, account abuse, credential attacks, reconnaissance, and exploitation attempts. - Strong Python programming skills and the ability to write maintainable code for automation, enrichment, analysis, and security operations tooling. - Experience building and tuning detections in a SIEM or detection platform and working with observability and logging systems such as CloudWatch, Datadog, or similar platforms. - Experience operating or supporting a vulnerability management program, including triage, prioritization, remediation tracking, and stakeholder coordination. - Familiarity with cloud and application security findings from platforms such as Wiz, including CNAPP, runtime, code, and vulnerability scanning use cases. - Experience with at least one major cloud provider, preferably AWS. - Working knowledge of identity and access systems, modern authentication flows, and the security implications of internet-facing applications and APIs. - Strong understanding of threat modeling, risk prioritization, and practical security controls across applications, infrastructure, and cloud environments. - Practical experience using AI tools in security workflows, along with sound judgment about AI-specific risks such as prompt injection, data leakage, excessive tool access, and weak auditability. - Excellent analytical, communication, and cross-functional collaboration skills, especially in environments where security needs to move quickly with product and engineering teams. - Drive and proactivity - everyone here is a builder and executor TOOLS WE USE We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. We also embrace AI-assisted development, so engineers have their choice of Claude Code or Cursor to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments . You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams , driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence. Key Responsibilities Customer Success & Secure Solution Delivery Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers Design, validate, and implement secure, scalable architectures for Mattermost across cloud, on-premise, hybrid, and air-gapped environments Support alignment with security and compliance frameworks such as FedRAMP, NIST 800-53, DoD STIG, and SOC 2 Guide customers in integrating Mattermost with authentication and identity management systems (SSO, SAML, OAuth) , DevOps pipelines, and monitoring tools Provide proactive technical guidance to minimize operational risk and ensure long-term platform success Technical Leadership & Advocacy Serve as the primary technical point of contact for assigned accounts Collaborate with Product, Engineering, and Support to resolve complex technical issues and advocate for customer needs Develop reusable deployment assets including scripts, playbooks, and technical documentation to accelerate implementations Participate in internal reviews to improve onboarding methodologies and deployment best practices Communication & Stakeholder Management Present complex technical concepts to both executive and technical stakeholders , tailoring communication to audience and context Build trusted relationships that drive adoption, expansion, and long-term customer success Maintain detailed records of architectural decisions, deployment strategies, and customer feedback Required Qualifications Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure Hands-on scripting or development experience with Python, Go, Node.js, or similar languages Strong understanding of cybersecurity principles and secure system architecture Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.) Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. This role may require the candidate to obtain and maintain a U.S. government security clearance in the future. Preferred Qualifications Experience working with U.S. Federal agencies, defense organizations, or regulated industries Familiarity with IT Service Management (ITSM) frameworks Knowledge of compliance standards such as FedRAMP, NIST, SOC 2, or ISO 27001 Experience with secure collaboration platforms or open-source technologies Exposure to mobile device management (Intune, Workspace ONE, MobileIron) environments Experience working in a startup or high-growth SaaS environment Target Salary Range: $125,000 - $165,000 USD plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: SF or Remote (US/Canada) At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We are looking for Render's first Forward Deployed Engineer to work hands-on with our most strategic customers. Our largest contracts and fastest-growing AI startups are scaling on Render, and this role provides them with a dedicated, concierge-level technical partnership. You will balance two motions: white-glove engagement with our top accounts, where you work closely with the customer's engineering team as a trusted technical partner, and scoped onboarding intensives that get high-growth startups confidently building on the platform. As the first FDE in our Field Engineering organization, you will define the playbook for this function, prove the model, and shape how it scales. WHAT YOU'LL DO - Work closely with Render's top accounts as their dedicated technical partner, providing concierge service across architecture reviews, migration planning, and hands-on delivery. - Run scoped onboarding intensives for high-growth startups, from intake and success criteria through hands-on-keyboard execution. - Lead the database side of customer engagements, including Postgres architecture, performance tuning, and complex data migrations from Heroku, AWS, and other cloud providers. - Drive activation and expansion in strategic accounts: turn major credit grants into durable production adoption, surface expansion signals from your technical work, and partner with the account team to convert them into revenue. - Own the ongoing technical relationship for your accounts: proactive architecture and health reviews, collaborative roadmap sessions, incident follow-up and RCA, and escalation point for hard technical problems, working closely with the account team. - Build the FDE playbook: qualification criteria, engagement templates, success metrics, and reference architectures that make the program repeatable. - Act as a high-signal feedback channel to product and engineering, translating customer friction into prioritized product input. - Partner with Account Managers and Customer Engineers to ensure smooth handoffs after each engagement and durable long-term coverage. WHAT WE'RE LOOKING FOR - 8+ years in a hands-on, customer-facing engineering role: forward deployed, solutions, customer, or professional services engineering. - Strong software engineering fundamentals; you can write production-quality code and work hands-on-keyboard inside a customer's codebase. - Deep experience with cloud infrastructure: containers, CI/CD, networking, autoscaling, and running real workloads in production. - Deep Postgres and database expertise: schema design, performance tuning, replication, and production data migrations. Our largest engagements consistently turn on this skill set. - AI fluency: you work with AI tools daily to accelerate your own delivery, and you understand LLM application architectures well enough to guide the teams building them. - Excellent communication with everyone from startup founders to enterprise platform teams, including executive-level conversations. - Self-directed and comfortable with ambiguity; you can stand up a new function without an existing playbook. - Commercial instincts: you understand how technical wins connect to expansion, renewal, and revenue. NICE-TO-HAVES - Migration experience from Heroku, AWS, or other clouds onto modern platforms. - Hands-on experience shipping AI and LLM applications (RAG pipelines, agent frameworks, inference workloads); many of our fastest-growing accounts are AI-native. - Prior experience as the first hire in a role or a founding member of a new program. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Workplace: fully We are searching for a knowledgeable and passionate ELD Specialist to join our team. In this essential role, you will use your expertise in Electronic Logging Devices (ELDs) and FMCSA compliance to support drivers, dispatchers, and fleet management. You’ll play a pivotal part in ensuring safe, efficient, and compliant transportation operations across our company. Key Responsibilities for ELD Support and Compliance Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues. Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance. Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates. Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally. Document and escalate recurring issues to ELD vendors or internal IT for resolution. Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant. Required Qualifications for an ELD Specialist 1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry. Solid understanding of FMCSA ELD regulations and Hours of Service rules. Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps. Excellent written and verbal communication skills. Organized and detail-oriented, with a customer-focused approach to support. Ability to manage multiple requests and prioritize tasks in a fast-paced environment. Preferred Skills and ELD Technology Experience Familiarity with major ELD vendors and telematics platforms Experience preparing compliance and incident reports related to ELD usage. Bi- or multilingual communication abilities are highly valued. Previous training experience with adult learners preferred. Comfortable working in hybrid, remote, or on-site transportation environments. Performance Expectations and Desired Attributes Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff. Contribute to continuous process improvements for ELD compliance and reporting. Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes. Champion safety, reliability, and compliance across the organization. Why Join Our ELD Compliance Team? Be a central part of a company committed to safety, innovation, and operational excellence. Competitive salary, PTO, and career advancement opportunities in the trucking industry. Supportive, team-oriented environment with ongoing ELD and compliance training. Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations. If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Senior Mobile Engineer to take ownership of the Mattermost mobile experience for teams working in defense, intelligence, and critical infrastructure. Our users operate in DDIL environments where connectivity may be disconnected, denied, intermittent, or limited, security is non-negotiable, and the software they depend on has to keep working. Our mobile app is primarily React Native and TypeScript today, with native iOS and Android integrations. Your immediate focus will be making that experience more reliable and performant. Over time, you'll also help shape the next generation of our cross-platform mobile architecture. You'll work hands-on across application and native layers, partner closely with platform and feature teams, work directly with customer-facing teams on field reports from constrained environments, and help raise the bar for how we observe, diagnose, and build mobile software. Responsibilities Reliability and Performance Architect the app for DDIL and other constrained network environments Improve data and functional reliability across connection lifecycle, synchronization, recovery, and failure scenarios Own crash-free and release-health outcomes, using telemetry to proactively identify regressions and drive them through diagnosis to resolution Profile and improve performance across startup, networking, storage, rendering, memory, and battery usage Mobile Platform Ownership Own critical iOS and Android integrations and the boundaries between native and cross-platform code Maintain and evolve platform capabilities including push notifications, background execution, secure storage, app lifecycle, and real-time communications Build within mobile distribution and device-management constraints, including App Store, enterprise and MDM deployment, AppConfig, and Intune MAM Diagnose production issues from native traces, telemetry, device profiling, and sparse field logs Make architecture recommendations that balance near-term delivery with the long-term direction of the mobile platform Craft and Delivery Mentor engineers on mobile architecture, reliability, performance, and platform best practices Uphold security and compliance standards required by government and enterprise customers Contribute to the open-source codebase Use AI coding tools effectively, applying strong engineering judgment to increase output without compromising reliability or quality What We Are Looking For We care about what you've built and the problems you've solved — not how long you've been building. If you have strong outcomes to speak to in mobile engineering, we want to hear from you. Required: Deep expertise in iOS or Android development, with strong working knowledge of the other platform Strong understanding of mobile architecture, platform SDKs, lifecycle constraints, and networking fundamentals Experience building reliable mobile systems that behave predictably through unreliable connectivity, local state changes, synchronization, and recovery Strong mobile performance profiling and production debugging skills on real devices Experience using production data, crash metrics, and release-health signals to drive reliability improvements Experience making architecture recommendations and owning technical outcomes Ability and willingness to work across native and cross-platform codebases AI fluency and experience using coding agents to increase engineering output while applying judgment to ensure reliable outcomes Preferred: Experience with React Native and TypeScript Experience with mobile persistence, synchronization, or offline-capable systems Experience with real-time communications or platform media frameworks such as WebRTC, CallKit, or Android audio APIs Experience with enterprise mobile distribution, MDM, AppConfig, or Intune MAM Experience building mobile software for security-sensitive, regulated, or operationally constrained environments Open-source contributions Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Target Salary Range: $165,000 – $215,000 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle. Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work. The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on. This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security. What you'll do Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon. Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow. Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation. Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com. Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each. Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product. Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration. Work across the whole platform on different projects, features and teams. This reaches across: Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees. Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows. Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do. Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review. Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member. What you'll bring 8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership. Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it. Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load. A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition. Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf. Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous. Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority. Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans. Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization. About the team The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $325,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .