Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - Bengaluru, India
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical leadership position focused on defining, validating, and guiding AIStor architectures for AI, analytics, cloud-native applications, and large-scale data infrastructure. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team to ensure customers are successful through technical discovery, architecture design, proof-of-value execution, production onboarding, performance validation, and long-term expansion. Success in this role requires deep technical curiosity, hands-on architecture skills, strong communication, and the ability to connect AIStor’s capabilities to the data-intensive workloads that matter most to our customers.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery: Lead technical discovery with customers and partners to understand their business goals, application requirements, data architecture, infrastructure constraints, and success criteria. Define scalable AIStor architectures that map directly to those requirements.
AI and Analytics Workload Design: Define and validate AIStor architectures for AI/ML training and inference, analytics platforms, data lakehouse environments, high-performance data pipelines, large object workloads, and modern application data services.
Object Storage and S3 Expertise: Serve as a subject matter expert in object storage, S3-compatible architectures, distributed systems, metadata, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & Advisory
Customer Technical Advisor: Build trusted relationships with customer technical stakeholders, including infrastructure, platform, analytics, AI, security, application, and operations teams. Guide customers toward informed architecture decisions and proactively identify opportunities to improve performance, resilience, scale, and operational efficiency.
Proof-of-Value Execution: Lead technical evaluations, system configurations, performance testing, interoperability validation, and proof-of-value engagements that demonstrate AIStor’s value in real customer environments.
Customer Success Beyond the Win: Partner with Customer Engineering, Product Management, and Engineering teams to help customers move from evaluation to production and from initial deployment to broader adoption across additional workloads, teams, and use cases.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance: Provide technical leadership on Kubernetes, containers, automation, and cloud-native deployment patterns, including hybrid cloud, private cloud, public cloud, and edge infrastructure models.
Solution Integration and Ecosystem Collaboration: Work with technology partners, reseller partners, and customer teams to support complete solutions involving analytics engines, AI platforms, Kubernetes distributions, data protection tools, identity systems, observability platforms, and public cloud services.
Technical Presentations and Enablement: Build and deliver compelling architecture presentations, whiteboard sessions, demonstrations, best practices, workshops, and technical enablement sessions for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support: Contribute to or lead technical portions of RFPs, RFIs, RFQs, security reviews, architecture questionnaires, and competitive evaluations.
Product Intelligence & Market Expertise
Product and Engineering Feedback: Advocate for customer requirements internally by capturing field feedback, competitive insights, workload patterns, integration needs, and enhancement opportunities. Work with Product and Engineering teams to help inform roadmap priorities and improve customer outcomes.
Competitive and Market Expertise: Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competitive storage trends. Help internal teams and customers understand where AIStor is differentiated.
Your Skills and Experience:
Strong background in enterprise storage, object storage, distributed systems, cloud infrastructure, data platforms, or high-performance data-intensive applications.
Strong understanding of object storage concepts and S3-compatible architectures; experience with HTTP, REST APIs, JSON, security models, replication, data protection, and scale-out system design is highly valuable.
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience with Linux, networking, storage systems, virtualization, containers, Kubernetes, and modern data center infrastructure.
Experience designing or supporting AI, machine learning, analytics, data lakehouse, or large-scale data pipeline environments.
Familiarity with ecosystem technologies such as Databricks, Starburst, Spark, Trino, Iceberg, Delta Lake, Kafka, PyTorch, TensorFlow, or other AI and analytics frameworks is a strong plus.
Experience with public cloud and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to conduct technical discovery, design architectures, build demonstrations, guide proof-of-value execution, analyze performance, and communicate tradeoffs clearly.
Comfortable working with heterogeneous enterprise environments involving compute, storage, networking, security, identity, observability, backup, disaster recovery, and application teams.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate complex technical concepts to both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Americas Remote
People Partner
Hello, I’m Danielle, Senior Director, People Experience at
Customer.io
! We're expanding our people team in the
United States
and seeking a
People Partner
to support our global team in a fast-paced, innovative environment. This is a great fit for an HR professional with a few years of experience who's ready to deepen their impact as a partner to the business.
The People Partners at
Customer.io
are advocates for our people, leveraging their skills in data analytics, change management, and industry knowledge. They use these skills to enhance
Customer.io
’s transformation, agility, and efficiency, delivering meaningful outcomes for both our team members and the business.
You'll work alongside a cross-functional team to support talent management, development, retention, and organizational effectiveness. Strong communication, critical thinking, and a foundation in workforce planning will set you up for success. If you're passionate about contributing to a supportive, high-performing culture, we'd love for you to join our collaborative team.
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Some things you'll do:
Support business alignment:
Partner with departmental leaders to understand business needs and help develop plans that build organizational capabilities and support growth.
Performance management:
Own and elevate our review cycles end to end — lead the annual and bi-annual processes, guide calibration and compensation decisions, and coach managers to build accountability and develop talent across the team.
Employee relations:
Guide managers and employees through day-to-day questions and concerns with fairness and sound judgment, fostering a positive, respectful work environment.
Organizational development:
Help assess team structures and work with leaders to identify areas for improvement and put changes into practice.
Change management support:
Support organizational change efforts and help build change-readiness across teams.
Leadership support:
Build strong working relationships with managers to understand their needs in the context of business goals, and provide day-to-day partnership and guidance.
Data analysis:
Review and analyze People metrics and analytics (including employee experience and lifecycle data) to spot trends and support informed decisions.
Employee engagement:
Work with leaders to roll out engagement initiatives.
People programs support:
Help develop and implement people programs that foster employee growth and development.
People team support:
Be an active member of the People Experience team, contributing to strong HR capabilities.
About you:
You're a self-starter with strong communication and presentation skills.
You've got a knack for creative problem solving and avoid a one-size-fits-all approach.
You're a champion for change, supporting leaders and employees through change initiatives.
You care about employee engagement, team members' well-being, and DEIB, and are eager to help build programs that support them.
You understand the importance of tailoring programs, strategies, and suggestions to fit different needs.
You're agile and adaptable, with a growth mindset for learning new skills.
What we're looking for:
HR Experience:
5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions. You bring real depth across organizational design, change management, performance management, DEIB, culture championing, coaching and development, and people programs such as rewards and recognition. A strong foundation in People data and analytics — using metrics to diagnose issues and drive decisions — is especially important for this role.
Business Acumen:
Ability to understand performance objectives that drive business outcomes, and to leverage data and analytics to support informed business decisions.
Experience with Management:
Experience partnering with leaders and demonstrating influence and accountability in support of the people agenda.
Global Perspective:
Ability to establish trust, fairness, and credibility with team members, managers, and cross-functional partners in a global environment.
Collaborative Problem Solver:
Ability to work seamlessly with key partners across the People Team, including Recruiting, People Operations, and Total Rewards.
Compensation & Benefits
We believe in transparency. We are offering a compensation package between $100k - $130k USD, subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
45-minute video call with the Business Leader, Compensation Leader and 2 People Partner Team Members
Take-Home Assignment + 60-minute Panel Presentation with the People Team Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is looking for a Head of Demand Engine to build the engine that turns our best product stories, customer proof, and market opportunities into scaled pipeline. You’ll lead demand programs across campaigns, digital, paid strategy, webinars, email, web, and emerging channels. You’ll partner closely with Product Marketing on audience and offer strategy, with Performance Marketing on paid execution, and with Field Marketing & Events on the moments that benefit from in-person activation.
This is a senior leadership role with both AMER and global scope. You’ll help set the global standard for how Notion plans, runs, tests, and measures demand programs, while learning from strong regional teams and making the best ideas repeatable across markets. You’ll lead a growing team spanning demand programs and digital demand, with room to expand into areas like partner marketing over time.
This is a build job as much as a run job. We’re looking for someone with real taste who can spot a strong idea, turn it into a sharp program, and build a repeatable engine around what works. You should care about quality and craft, but also love testing, data, systems, and execution. The opportunity is to modernize demand generation at one of the companies defining how teams work with AI.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL DO
- Own the demand programs strategy, calendar, and operating rhythm across priority audiences, segments, and offers.
- Turn strong product stories, content, customer proof, and market opportunities into integrated programs that can scale across channels and regions.
- Build a high-velocity testing practice. Set a high bar for creative and execution, learn quickly, and put more weight behind what works.
- Serve as the global point person for paid digital demand strategy. Define the audiences, offers, creative, programs, and goals, then partner closely with Performance Marketing on execution and optimization.
- Lead digital demand across webinars, email, web, review sites, nurture, and new formats, creating new programs where the strategy calls for them.
- Partner with Marketing Ops and RevOps to build a trusted global approach to marketing ROI, attribution, forecasting, MQA/MQL methodology, and campaign reporting.
- Work closely with Enterprise Product Marketing on audience, offer, and campaign strategy, and with Field Marketing & Events on coordinated execution.
- Help build our muscle in account-based marketing and partner marketing as those motions develop.
- Be a trusted partner to Sales and executive leadership. Bring a clear point of view, make the numbers legible, and advocate for what will have the most impact.
- Hire, coach, and lead a strong team across demand programs and digital demand.
WHAT YOU'LL NEED
- A track record of building and scaling B2B demand programs that create qualified pipeline.
- Strong judgment and taste. You can point to specific programs that worked because the audience, offer, creative, and execution were sharp.
- Deep digital demand experience across paid strategy, email, web, webinars, nurture, and integrated campaigns.
- A testing mindset and the operating discipline to turn learnings into repeatable programs, systems, and investment decisions.
- Comfort with data. You can work closely with Marketing Ops and RevOps on attribution, reporting, forecasting, and ROI, and translate the numbers into clear action.
- Executive presence. You earn trust with Sales and company leaders, hold a strong point of view, and are comfortable making hard calls.
- Experience leading and developing strong teams in a fast-moving environment.
- Experience operating across regions, or genuine curiosity and appetite to build globally.
- Comfort with ambiguity. This model is still being written, and you’ll help write it.
NICE TO HAVES
- Experience building account-based marketing programs.
- Experience with partner or ecosystem marketing.
- Experience working across both product-led and sales-assisted growth motions.
WHY THIS ROLE
This is one of the most visible, highest-impact seats in Notion’s marketing org. You’ll have the mandate to build the demand engine, shape how we measure marketing ROI globally, and work directly with Sales, RevOps, company leaders, and regional marketing teams.
The playbook for B2B demand generation is changing. Buyers expect better content and experiences, AI is reshaping how programs get built, and old attribution models are under pressure. If you want to apply what already works, challenge what doesn’t, and help define a more modern model, this is the job.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $245,000 – $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
RELOCATION TO CYPRUS OR POLAND Easybrain is looking for a Junior User Acquisition Manager who has experience working at Deloitte, KPMG, PwC or EY and is eager to launch user acquisition campaigns worldwide, execute marketing initiatives, and contribute to the growth of our projects.
We believe that a background in audit provides a strong foundation for success in User Acquisition, thanks to its emphasis on analytical thinking, data-driven decision-making, attention to detail, and working with large datasets.
Responsibilities:
- Own and execute Easybrain's mobile user acquisition strategy across multiple advertising networks;
- Work with data sets to create and optimize campaigns, and target users based on performance metrics;
- Closely collaborate with designers in the creative process for ads.
Requirements:
- Excellent knowledge of English (at least Upper Intermediate);
- Knowledge of Russian language is a must;
- Basic knowledge of Excel or Google Spreadsheets;
- Interest in the mobile application and game market;
- Combo of analytical mindset and creativity;
- Being a fast learner.
Benefits:
Besides the engaging tasks, support from experienced colleagues, challenge, and drive, we offer:
- Full support in relocating to countries where our offices are located;
- High-end market salary with performance bonuses;
- All needed equipment;
- Regular company events and monthly Friday meetings;
- Social benefits (private medical cover, sports reimbursement, etc.);
- Paid vacations, sick days;
- English, Greek, and Polish online language classes;
- Reimbursement for education and professional development.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Analytics Engineer, R&D.
About the job
This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics.
Responsibilities
In this role, you’ll:
Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML
Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage
Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards
Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences
Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4-5 years of professional experience in analytics engineering, data engineering, or a related discipline
Strong expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies
Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment
Proven track record of owning ambiguous projects from beginning to end with minimal guidance
Strong technical communication and mentorship skills, with the ability to convey complex concepts to a range of audiences
Desired:
5+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline–ideally in a B2B SaaS environment
Expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau
Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability
Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 -- $176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00.
Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 8/10/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon, Portugal
JoomPulse
is an AI analytics tool for Mercado Livre and Shopee sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions.
JoomPulse is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
Currently, we are looking for an
Senior Product Analyst.
The JoomPulse Product Analyst owns the three things that decide whether the product grows:
The quality of the data on the platform
The product analytics that tell us whether new features and new data actually move conversion and retention
The market analysis that turns our marketplace data into insight for large corporate data clients and for the press
This person makes sure we can trust our own data, makes sure every significant feature and data release is measured against its real effect on conversion and retention, and packages our marketplace data into external-facing market analysis (category trends, pricing, market dynamics) that lands with corporate clients and journalists.
Responsibilities
Transform imperfect data into clear, actionable insights that drive decisions
Conduct product research (identify growth opportunities, answer high-level questions, and formulate hypotheses for the team)
Analyze user behavior patterns and independently uncover insights that are meaningful for the product
Influence goal setting and project prioritization within the team based on data
Develop self-service capabilities in the domain (structure data to make it easily usable by AI tools, and automate routine analysis so the team can independently answer basic questions)
Identifying growth opportunities for the product, analysis and sales forecasting, including identifying seasonality and trends
Requirements
5+ years of experience in data analysis
Ability to write complex SQL queries (complex joins, window functions, CTEs, query optimization)
Product-analytics depth (retention (paid & usage), cohort analysis, funnels, activation, ARPU/LTV, engagement)
Knowledge of mathematical statistics and practical experience applying it
Hands-on with a cloud warehouse (BigQuery or equivalent)
BI and data storytelling (builds and maintains dashboards (Metabase / Looker Studio or equivalent))
Skill in selecting appropriate data evaluation methods: analytics, research, or using external data
Ability to tackle complex problems in situations with incomplete data
Attention to detail and ability to see tasks through to completion
Preferred
Built a data-quality or data-observability system from scratch and owned it
Owned product analytics on a data / analytics product specifically
Python (pandas / numpy) for analysis and automation and PySpark / big-data processing for the more technical work
B2B SaaS experience
Experience in marketplace analytics and deep understanding of marketplaces base metrics and ranking algorithms
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
B
efore applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Remote - EMEA
Workplace: Remote
ABOUT US
Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We’re approximately doubling year over year despite the market slowing down and have customers in every eCommerce vertical. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
JOB SUMMARY
We’re looking for a highly technical, systems-minded Senior Product Manager to lead two critical search intelligence teams: Machine Learning & Recall and Query. Search at Constructor is fundamentally an ML challenge, and this role sits at the absolute entry point of our discovery pipeline, right where shopper intent meets candidate retrieval.
In this role, you will bridge the Query team (understanding what a shopper means across intent, entities, and language) with the Machine Learning & Recall team (retrieving the exact right set of candidate products across massive catalogs). You will define strategy across both domains, balancing state-of-the-art techniques, such as vector search, semantic parsing, dense embeddings, and LLM-assisted query interpretation, with low-latency production execution. You won’t be measured on shipping features for the sake of it; you’ll be measured on candidate quality, query accuracy, and driving business outcomes like conversion rate, search-attributed revenue, and revenue per visit.
WHAT YOU’LL DO
- Set a unified roadmap: Define the multi-quarter vision and strategy across both the Machine Learning & Recall and Query teams, ensuring query understanding and candidate generation evolve hand-in-hand.
- Drive Query intelligence: Lead the Query team to push boundaries in tokenization, spell correction, entity extraction, intent classification, and LLM-assisted query parsing across multiple languages.
- Advance Recall systems: Lead the Machine Learning & Recall team in evolving candidate generation architecture, seamlessly combining traditional keyword search with modern dense embeddings, vector retrieval, and hybrid recall models.
- Move core business metrics: Own measurable lift in search-attributed conversion, revenue per visit, and GMV across all retail customer verticals.
- Turn research into production wins: Work shoulder-to-shoulder with ML researchers, data scientists, and software engineers to take SOTA models from research to low-latency, cost-effective production systems.
- Balance ML performance trade-offs: Make data-backed decisions balancing model complexity, accuracy, inference latency, compute costs, and real-time execution constraints.
- Build evaluation frameworks: Establish robust offline and online measurement systems to evaluate retrieval precision and query understanding accuracy against customer revenue outcomes.
- Orchestrate pipeline handoffs: Ensure candidate product sets and query context flow cleanly into downstream ranking and search quality models without signal loss.
- Solve systemic issues: Lead technical triage when query interpretation or retrieval anomalies occur, building durable, automated fixes rather than one-off patches.
WHAT SUCCESS LOOKS LIKE
Within your first year, you will have:
- Evolved our hybrid recall framework to measurably improve candidate generation precision for long-tail queries and complex catalog structures.
- Driven quantifiable lift in search-attributed conversion and revenue per visit across major customer verticals.
- Stood up an integrated evaluation framework connecting query parsing and candidate recall directly to business outcomes.
- Optimized inference latency and compute infrastructure to ensure high-capacity ML models run fast and cost-effectively in production.
BENEFITS
- Unlimited vacation time - we strongly encourage all of our employees to take at least 3 weeks per year.
- A competitive compensation package including stock options.
- Company-sponsored US health coverage (100% paid for employee).
- Fully remote team - choose where you live.
- Work-from-home stipend! We want you to have the resources you need to set up your home office.
- Apple laptops provided for new employees.
- Training and development budget for every employee, refreshed each year.
- Parental leave for qualified employees.
- Work with smart people who will help you grow and make a meaningful impact.
THIS POSITION IS FULLY REMOTE — CONSTRUCTOR.IO http://Constructor.io IS A REMOTE-FIRST COMPANY.
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Florence; Bologna
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
The Business Development Manager for North-West Italy will be responsible for identifying and developing new business opportunities, with a strong focus on Key Accounts, while driving growth and performance of existing customers.
Key responsibilities include:
Identification and acquisition of new Key Accounts in the assigned territory.
Development and expansion of business with existing Key Accounts to increase revenue and long-term value.
Management of strategic customer relationships and negotiation of commercial agreements.
Analysis of market trends and customer needs to support business growth strategies.
Participate in marketing events, such as seminars, trade shows, and telemarketing events
Requirements:
Result-oriented with the ability to function in a semi-autonomous environment
Ability to develop and deliver presentations to large groups
Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
Ability to build and maintain long-lasting relationships with clients
Ability to persuade and influence others
Strong interpersonal and communication skills
Ability to communicate the value proposition
Maintain a professional appearance and provide a positive company image to the public
Work requires significant travel to current and potential clients
This requires the possession of a valid driver’s license for employment
Willingness to work a flexible schedule with significant overnight and occasional weekend travel
We offer:
A product that sells itself.
Ambitious tasks and challenges.
A strong and well-coordinated team of professionals.
Opportunity to work with the most recognized security system and develop your career.
A zero bullshit culture.
Location: Milan
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
Prepare action plans and schedules to identify specific sales targets and opportunities
Operate as the lead point of contact for sales matters between the Company and the customers
Proactively assess, clarify, and validate customer needs on an ongoing basis
Prepare and execute sales training presentations
Assist with high-severity issue escalations as needed
Manage account services through quality checks and other follow-up metrics
Develop a trusted advisor relationship
Follow up on sales leads and referrals
Develop and maintain product knowledge
Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations
Participate in marketing events, such as seminars, trade shows, and telemarketing events
Requirements:
Result-oriented with the ability to function in a semi-autonomous environment
Ability to develop and deliver presentations to large groups
Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
Ability to build and maintain long-lasting relationships with clients
Ability to persuade and influence others
Strong interpersonal and communication skills
Ability to communicate the value proposition
Maintain a professional appearance and provide a positive company image to the public
Work requires significant travel to current and potential clients
This requires the possession of a valid driver’s license for employment
Willingness to work a flexible schedule with significant overnight and occasional weekend travel
We offer:
A product that sells itself.
Ambitious tasks and challenges.
A strong and well-coordinated team of professionals.
Opportunity to work with the most recognized security system and develop your career.
A zero bullshit culture.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
JOB SUMMARY
We’re looking for a skilled React Native Developer to join our growing engineering team. In this role, you will be responsible for building cross-platform mobile applications that are robust, responsive, and scalable. You’ll collaborate with product managers, designers, and backend engineers to deliver high-quality mobile experiences that delight our users.
RESPONSIBILITIES
- Architect and Lead: Design, develop, and maintain complex, high-performance React Native applications for both iOS and Android, ensuring architectural integrity and scalability.
- Cross-Platform Development: Drive the development of shared UI components and design systems that are consistent across our mobile and web applications, leveraging your expertise in React and related web technologies.
- Technical Leadership: Provide technical guidance and mentorship to mid-level and junior engineers, fostering a culture of best practices, code quality, and continuous learning through code reviews, technical discussions, and knowledge sharing.
- Full-Stack Collaboration:
Work closely with backend engineers, product managers, and designers to define, build, and deliver end-to-end features.
- Performance Optimization:
Identify and resolve complex performance bottlenecks, ensuring optimal application responsiveness and user experience on both mobile and web.
- Innovation & Research:
Stay abreast of the latest industry trends, technologies, and best practices in mobile and web development, and advocate for their adoption where appropriate.
- Problem Solving:
Tackle challenging technical problems with innovative solutions, demonstrating a deep understanding of the entire software development lifecycle.
REQUIREMENTS
- Experience: 5+ years of professional experience in software development, with a strong focus on React Native for building production-grade mobile applications.
- Technical Proficiency: Expert-level proficiency in JavaScript and TypeScript. Deep understanding of React, React Native, and their ecosystems.
- Web Development: Demonstrated experience or strong understanding of web development principles and technologies. Ability to contribute to or understand web-based frontends is highly valued.
- Architectural Thinking: Proven ability to design and implement scalable, maintainable, and testable software architectures.
- Mobile Expertise: Solid understanding of mobile development best practices, UI/UX patterns, and platform-specific considerations for iOS and Android.
- Problem-Solving: Exceptional analytical and problem-solving skills, with a track record of debugging and resolving complex technical issues.
- Collaboration & Communication: Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and articulate technical concepts clearly.
- Version Control: Proficient with Git and collaborative development workflows.
BONUS POINTS IF YOU HAVE
- Experience with Web3 technologies, blockchain, or decentralized applications.
- Contributions to open-source projects.
- Experience with automated testing frameworks for mobile and web.
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Tokyo
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Lead recruiting across Japan, supporting both technical and non-technical hiring, including Engineering, Product Management, Sales, G&A, and leadership roles.
- Build and develop a high-performing recruiting team while fostering a culture of excellence, collaboration, and continuous improvement.
- Partner closely with senior leaders to translate business priorities into scalable hiring strategies and market plans.
- Serve as a trusted advisor on the Japan talent market, providing insights on the competitive landscape, compensation trends, hiring strategies, and organizational design.
- Develop innovative sourcing strategies to attract exceptional talent.
- Personally recruit and close senior and business-critical hires when needed.
- Continuously improve recruiting operations, interview quality, and candidate experience while ensuring hiring decisions remain thoughtful, efficient, and consistent.
- Partner cross-functionally with People, Compensation, Immigration, and Recruiting Operations to support the continued growth of our Japan business.
- Use recruiting data and market insights to influence hiring priorities, capacity planning, and long-term workforce strategy.
WHAT YOU’LL BRING
- 10+ years of recruiting experience, including experience leading recruiting teams in Japan.
- Experience hiring across both technical and business functions within high-growth technology companies.
- Deep understanding of the Japan talent market, including experience building engineering and enterprise sales organizations.
- Strong people leadership skills with a track record of coaching and developing recruiters.
- Experience partnering directly with executives and senior hiring managers on organizational growth and talent strategy.
- Excellent judgment, prioritization, and problem-solving skills in fast-changing environments.
- Passion for delivering an exceptional candidate and hiring manager experience.
- Native fluency in Japanese and strong written and verbal English communication, with the ability to influence and build trust across global and local stakeholders.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Responsibilities:
— Provide timely, efficient technical support with prompt responses to customer inquiries.
— Troubleshoot and resolve customer issues via phone and other communication channels.
— Follow up with customers post-troubleshooting to ensure full product functionality.
— Build and maintain an internal knowledge base with useful guides and solutions.
— Continuously refine and enhance the customer support process for better efficiency.
— Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
— Participate in customer meetings when needed to troubleshoot and resolve issues directly.
Requirements:
— 1–3 years of professional experience in a Technical Support, Help Desk, or IT Support role.
— Foundational understanding of Microsoft Windows operating systems.
— Interest in troubleshooting software and resolving patching issues.
— Basic exposure to PowerShell (e.g., reading or running simple scripts).
— Familiarity with macOS and/or Linux environments.
— Understanding of basic software installation processes (installers, setup steps, configurations).
— Experience in customer service, helpdesk, or IT support roles.
— Strong communication and problem-solving skills.
— Motivation to learn and grow within a technical support role.
— Introductory knowledge of Active Directory or Group Policy.
Would be a plus:
— Exposure to patch management or endpoint management tools.
— Basic familiarity with system logs or tools like Windows Event Viewer.
— Exposure to Windows Server environments.
— Basic understanding of IT security principles.
— Ability to identify and troubleshoot failed patch installations.
— Familiarity with software deployment and configuration using install switches.
— Ability to review and interpret logs and event data.
Conditions:
— Engaging challenges and opportunities to solve real-world problems.
— Continuous professional growth and learning with cutting-edge technologies.
— Stable income, flexible working hours, and opportunities for advancement.
— Supportive and collaborative team of skilled professionals.
— Remote-first culture, offering flexibility and work-life balance.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
As a Data Scientist, you will help measure the impact of PlayStation's products, features and commercial initiatives through experimentation, causal inference and applied data science.
Working at the intersection of data science, machine learning, product and commercial strategy, you will apply robust analytical techniques to solve complex business problems, generate actionable insights and support evidence-based decision-making across PlayStation.
This role goes beyond traditional A/B testing. You will apply modern causal inference, statistical modelling and machine learning techniques to evaluate initiatives where controlled experiments are difficult or impossible, collaborating closely with product, engineering, analytics and business teams to deliver high-quality measurement and insights.
This is an opportunity to work on high-impact initiatives affecting millions of PlayStation players while developing your expertise in experimentation, causal inference and applied data science.
What You'll Be Doing:
Apply measurement methodologies across experimentation, causal inference and advanced analytics to evaluate product and commercial initiatives.
Design and execute robust measurement approaches across randomised experiments, quasi-experimental methods and observational causal inference where controlled experimentation is impractical.
Apply statistical, machine learning and AI techniques to solve complex measurement challenges and generate actionable business insights.
Apply advanced data science and machine learning techniques where appropriate to complement experimentation and support complex business decisions.
Contribute to the development and adoption of best practices for experiment design, statistical analysis and causal measurement.
Partner closely with product managers, engineers, analysts and business stakeholders to identify high-impact measurement opportunities and ensure product and commercial decisions are supported by rigorous evidence.
Collaborate with engineering teams by providing feedback on experimentation and measurement capabilities to improve tooling and workflows.
Develop reusable analytical solutions, dashboards and code that improve the quality, consistency and efficiency of measurement.
Communicate analytical findings and recommendations clearly to technical and non-technical stakeholders.
Stay current with emerging developments in statistics, machine learning and AI, identifying opportunities to improve measurement capabilities and analytical workflows.
Contribute to a culture of evidence-based decision-making by sharing knowledge, collaborating across teams and promoting analytical best practices.
What We're Looking For:
Required:
Master's degree (or equivalent industry experience) in Statistics, Economics, Mathematics, Computer Science, Data Science or another quantitative discipline. PhD preferred.
3+ years of industry experience applying experimentation, causal inference, statistical modelling, machine learning or related analytical techniques to solve business problems.
Good understanding of experimental design, A/B testing and modern causal inference methods, including quasi-experimental approaches.
Experience applying data science, machine learning and statistical modelling techniques to analyse complex datasets and generate actionable insights.
Strong proficiency in Python and SQL for analytical workflows.
Experience developing robust analytical solutions using sound statistical principles and software engineering best practices.
Strong stakeholder management and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Curiosity, creativity and a pragmatic approach to solving ambiguous business problems.
A collaborative mindset with a passion for continuous learning and improving analytical capabilities.
Preferred:
Experience working in gaming, digital products, consumer technology, e-commerce or subscription businesses.
Familiarity with modern data engineering and analytics tooling such as Databricks, Snowflake, Git and Airflow.
Experience with modern business intelligence and data visualisation tools such as Tableau, Domo or Power BI.
Experience applying AI tools, including large language models (LLMs), to improve data science workflows and analytical productivity.
Experience developing reusable analytical frameworks, libraries or internal tooling.
Experience presenting analytical findings and recommendations to cross-functional stakeholders.
What You'll Influence:
Measurement for PlayStation's product and commercial initiatives.
High-quality experimentation and causal inference across product and business teams.
Product and commercial decisions through rigorous analytical evidence.
The continued evolution of PlayStation's measurement and experimentation capabilities.
Why You'll Love This Role:
Help shape how PlayStation measures product and commercial success across a global business.
Work on challenging real-world problems using experimentation, causal inference and machine learning.
Collaborate with talented scientists, engineers and product teams on high-impact initiatives.
Learn from experienced data scientists while developing your expertise in modern measurement and experimentation.
Contribute to the adoption of evidence-based decision-making across PlayStation.
Continue growing your technical and business skills in a collaborative, supportive environment.
Benefits:
Discretionary bonus opportunity
Hybrid Working (FlexModes)
Private Medical Insurance
Dental Scheme
25 days annual leave
On-site gym
Subsidised café
Complimentary soft drinks
On-site bar
Secure cycle storage and shower facilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Cloud Service Providers(CSPs): AWS, Azure and Google Cloud
Kubernetes: Managed Kubernetes services (EKS, AKS and GKE)
Continuous Integration tools: github actions, Buildkite
Continuous Delivery: ArgoCd
Databases: Postgres and all the major Databases
Languages: Go, Java
Scripts: Typescript, Python, Shell
IaC: Terraform and Pulumi
RESTful API: FastAPI
Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud
What You’ll Do
As a member of the Site Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance.
Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput.
Evolve systems by adding reliability into our product roadmap
Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed
Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability
Ensure scalable artifacts deployment to all environments by automation scripts
Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team
Skills We’re Looking For
Expertise in managed Kubernetes (EKS, AKS, and GKE).
Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD.
Experience in Python/Shell scripting and Go Language. Bonus if you have Java.
Experience with Linux operating systems internals and administration
Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP)
AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil.
Bonus Skills
5+ years of experience working with SaaS products at scale
Experience with databases such as PostgreSQL
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Lithuania
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
We’re the Eneba Engineering team. We bring together product-minded engineers, tech leads, and managers who are passionate about building and maintaining a stable, scalable marketplace for gamers. Our mission is to keep Eneba running smoothly while enabling steady, iterative growth. We focus on reliability, clear ownership, and pragmatic engineering that serves real business needs.
We're looking for a Head of Engineering to own Eneba's engineering organization day to day. You'll drive technical decisions, people structure, process evolution, and AI adoption across an org of 70+ engineers spanning Software Engineering, Mobile, Security, and IT Admin. You'll report directly to our VP of Technology and work in close partnership with our Director of Product.
What you'll own in year one
- Own the overall stability, reliability, and efficiency of Eneba’s core technology, ensuring the platform runs smoothly while continuing to evolve iteratively over time.
- Lead, mentor, and support a lean core of engineering managers and tech leads fostering a culture of accountability, knowledge sharing, and strong technical ownership.
- Maintain and continuously improve engineering practices, processes, and documentation so that teams can onboard quickly, rotate between projects, and keep the “machine” well oiled despite ongoing growth.
- Collaborate closely with product, data, and other stakeholders to translate business needs into clear technical priorities that optimize for long-term maintainability over constant reinvention.
- Anticipate scaling and stability risks (e.g., headcount changes, new projects, or shifts in focus) and proactively prepare the platform, architecture, and teams to handle them with minimal disruption.
- Ensure a high bar for code quality, security, and operational excellence, while keeping the organization lean and efficient rather than growing the team unnecessarily.
- Create an environment where Eneba can safely experiment with new practices and technologies that improve efficiency or enable future projects when needed, without compromising the stability of the existing platform.
- AI adoption: setting the culture, tooling, and behavior modeling for AI/LLM usage across the engineering organisation
Requirements
- 8+ years of engineering experience, with 2+ years as a Head of Engineering, VP Engineering, or equivalent senior engineering leadership role
- Proven experience leading engineering organisations of 40+ engineers in product-focused tech companies, operating as a manager of managers with tech leads and engineering managers reporting into you across multiple disciplines (backend, frontend, mobile)
- Strong hands-on software engineering background earlier in your career, with the ability to make architecture and system design decisions across the stack and earn the trust of senior engineers independently
- Track record of scaling engineering teams in startup or high-growth environments, with a demonstrated ability to move fast, make decisions without heavy approval chains, and operate in ambiguity
- Experience working in consumer-facing product companies (marketplace, e-commerce, gaming, consumer fintech, or similar)
- Genuine enthusiasm for people leadership at scale — you've built and coached engineering managers and tech leads over multiple years, developed talent, and handled underperformance, restructures, and difficult conversations directly
- Active user of AI/LLM tools in your own work, with demonstrated experience driving adoption within your engineering team — including a clear point of view on trade-offs around cost, quality, and use cases
- Demonstrated ability to run stable, scalable platforms with a focus on reliability, predictability, and incremental improvement over time
- Strong stakeholder management and communication skills, with proven experience partnering closely with product leadership and representing engineering in executive-level and cross-functional discussions
- Comfortable operating without rigid long-term roadmaps; able to bring judgment, structure, and continuity while preparing the organisation for likely challenges
- Experience working in multi-product or multi-project organisations is a strong plus
- Based in Lithuania or willing to travel regularly to our Kaunas headquarters, particularly in the first three months
- Fluent English (business proficiency required)
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred. Please submit your resume in English
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Singapore Office
Workplace: Hybrid
Operating beyond the scope of conventional services or solutions engineering, Deployment Strategists function as embedded technical advisors. You will manage the entire spectrum of customer outcome, initiating with deep discovery and investigative work and culminating in the design, integration, and long-term empowerment of the user.
This position exists at the nexus of analytical rigor, specialized domain knowledge, and strategic customer partnership. You will engage directly with clients to internalize their operational goals, developing bespoke workflows that allow organizations to leverage Chainalysis independently. Your impact hinges on robust investigative instincts, technical proficiency, and the capacity to cultivate trust through hands-on expertise and field credibility.
In this role, you’ll:
- Own end-to-end customer engagements — from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently — building their capability so that Chainalysis becomes embedded in their operational infrastructure
- Act as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Pre-sales technical engagement for complex and strategic deals, helping customers understand what's possible and how to get there
- Collaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligence
- Develop and share domain expertise, investigative techniques, and best practices that raise the capability of the wider team
We’re looking for candidates who have:
- Both spoken and written Mandarin fluency
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence work, or financial crime analysis in an operational environment
- Deep familiarity with blockchain ecosystems (BTC, ETH, stablecoins, DeFi) and how on-chain data is used in investigations, compliance, or intelligence workflows
- Delivered customer-facing technical solutions — whether investigative outputs, data products, or analytical workflows — in complex, real-world environments
- Built insights from large or complex datasets and communicated findings to varied audiences — from analysts to executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
Required Skills:
Technical Skills
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Domain Expertise
- Substantive knowledge of at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector risk
- Understanding of how customers in your domain operate — their workflows, regulatory environment, and what success looks like for them
- Ability to apply domain knowledge to shape investigation approach, solution design, and customer advisory
Customer & Communication Skills
- Proven ability to build trusted, long-term customer relationships through technical and domain credibility
- Excellent communication skills — can explain complex investigative and data concepts to non-technical stakeholders
- Comfortable leading customer sessions, workshops, training, and technical working groups
- Experience enabling and upskilling customer teams — not just delivering outputs, but building customer capability
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
УдалённоRemote - Bengaluru, India
География найма не уточнена
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ГибридheadSan Francisco, California; New York, New York
УдалённоseniorRemote - US
seniorLisbon, Portugal
УдалённоseniorRemote - EMEA
УдалённоГеография найма не уточнена
УдалённоMilan
УдалённоseniorМожно работать из любой страны
ОфисTokyo
United Kingdom, London
seniorDublin, Dublin, Ireland, EMEA
УдалённоheadLithuania
УдалённоleadRemote (Philippines); Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed