• Experience in liquidity management and group-level cash flow forecasting. • High level of English proficiency (Upper-Intermediate / Advanced) for seamless communication with international banks and partners.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Your job is to make sure every payout and transaction lands with the right person.
We have spent years getting very good at protecting the things a marketplace has always had to protect: checkout fraud, account takeover, courier abuse. But we are no longer only a marketplace. We now issue banking products, lend to merchants, move instant payouts to couriers, and collect cash on the doorstep. Every one of those is a new way for money to leave the platform.
This is a new team, and it owns that surface: fraud wherever money moves through the platform. Who receives it, who lends it, who collects it, and who holds it in a financial account. Think instant payout rails, merchant cash advances, and platform-issued banking and earned-wage products serving millions of couriers and merchants. These are live loss surfaces, and the volume grows with every financial product we launch.
We are now looking for a
Backend Engineer (Golang)
to build that protection. You will design and ship real-time detection and automated enforcement for our financial products across DoorDash, Wolt, and Deliveroo. The work is high-throughput, low-latency, and unusually consequential: a rule you ship on Monday can stop a serious loss by Friday. It is also close to greenfield, so you will be setting the patterns every future financial product inherits on day one.
This role will be based in
London
,
UK
as one of the founding engineering roles in our London hub, working closely with our teams in Helsinki and Berlin.
What you'll do:
Build and maintain high-throughput, low-latency backend services in Go that score financial events in real time, including payout enrollments, bank account links, credit applications, and account-to-account transfers.
Design fraud detection and automated enforcement for our financial products end to end: from signal collection through to the decision that blocks a fraudulent payout.
Build on and extend our shared fraud decisioning platform, so signals, rules, and models work across all three of our brands instead of being rebuilt three times.
Partner closely with risk analysts, data scientists, and product managers to turn observed fraud patterns into shipped detection, and to know when a rule, a model, or a product change is the right answer.
Work across team boundaries with our account security, payments fraud, and financial product teams. We build on their signals rather than rebuild them, so clean interfaces matter.
Contribute to architectural discussions and technical decisions as we establish the fraud infrastructure baseline for financial products, with support from senior engineers on the team.
Write well-tested, observable code and help the team hold a high quality bar. In fraud, a silent failure is a loss event.
Our expectations:
3 to 6 years of professional software engineering experience, including backend services you have shipped and owned in production.
1+ years of production experience in Golang, or strong experience in another backend language and real enthusiasm for picking Go up quickly.
A working understanding of low-latency, high-throughput distributed systems. Real-time decisioning comes with a latency budget, and you are keen to learn to build inside one.
Hands-on experience with SQL and/or NoSQL databases, and some exposure to event-driven architectures (Kafka or similar).
Willingness to operate what you build, including a share of on-call, with a pragmatic approach to reliability.
Uses AI tooling in day-to-day development and can critically evaluate its output for correctness and quality.
Nice to have
Experience in fraud, risk, payments, lending, or financial crime, especially money movement fraud, bank account linking fraud, payout abuse, or lending fraud.
Experience with rules engines, real-time feature stores, or ML model serving in a decisioning path.
Background in Kotlin, Java, Python, or Node.js alongside Go.
Familiarity with cloud infrastructure (AWS, GCP).
Experience working across multiple brands, regions, or regulatory regimes.
What we value
A product-oriented mindset. You think beyond the ticket, understand the "why" behind the work, and take a high level of responsibility for outcomes rather than output.
Comfort with ambiguity. This is a new team on a new surface; parts of the charter are still being drawn, and you will help draw them.
A track record of owning a project or feature end to end, especially in fast-paced environments.
Clear and proactive communication, with a collaborative spirit. We work across three companies and several time zones, so we move fast, but we succeed together.
An adversarial instinct. The best fraud engineers enjoy thinking like the attacker.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
We work across three companies and several time zones, so we move fast, but we succeed together; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Remote, Україна; Україна
We are looking for an
UX/UI Designer
to own and elevate the end-to-end user experience across OneDome’s core products, including:
Customer-facing web and mobile journeys
Transaction management platform
The upcoming OneDome mobile app
This is a
hands-on senior role
with real ownership. You will shape how customers and partners experience OneDome at scale.
Responsibilities
Product & UX
Own end-to-end UX/UI for complex, multi-step financial and legal journeys
Translate business requirements and user needs into intuitive, scalable designs
Design flows that reduce friction, increase conversion, and improve completion rates
Lead discovery, user journey mapping, wireframing, prototyping, and usability testing
UI & Design Systems
Create high-quality UI designs aligned with OneDome’s brand and product vision
Evolve and maintain a scalable design system (components, patterns, accessibility)
Ensure consistency across web, mobile, and internal platforms
Collaboration
Work closely with Product Managers, Engineers, Marketing, and Operations
Partner with developers to ensure high-quality implementation
Present design decisions clearly to senior stakeholders and leadership
Optimization & Scale
Use data, user feedback, and experimentation to continuously improve UX
Design for scale: thousands of transactions, multiple user types, and growing feature sets
Balance speed of delivery with design quality in a fast-moving environment
What We’re Looking For
Experience
3+ years experience in UX/UI or Product Design
Strong experience designing complex, transactional or fintech products
Proven experience owning large parts of a product end-to-end
Skills
Expert in Figma (or similar modern design tools)
Strong UX fundamentals: user research, IA, interaction design, usability
Strong visual/UI design skills with high attention to detail
Experience working with design systems at scale
Ability to simplify complex flows without losing compliance or accuracy
Mindset
Product-first thinker with strong commercial awareness
Comfortable operating in a high-growth, fast-paced environment
Pragmatic, execution-focused, and outcome-driven
Confident working with senior stakeholders and challenging assumptions
Nice to Have
Experience with fintech, banking or regulated products
Mobile app design experience (iOS / Android)
Experience designing internal tools or B2B platforms
Familiarity with accessibility standards (WCAG)
Why Join OneDome
Work on a genuinely
category-defining product
Huge ownership and visibility across the business
Direct impact on millions of pounds of transactions
Fast-growing, ambitious, high-performance culture
Opportunity to shape the design foundation of a future superapp
Salary: $3,000 – $4,000 / month
Location: Yamoussoukro, Côte d'Ivoire
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a
highly driven Expansion Manager
to expand
Tether’s
growth and presence in
Cote d’Ivoire
through adoption of its solutions, products and services. The Expansion Manager will play a pivotal role in identifying and executing new business opportunities,
establishing strategic partnerships
, and navigating
regulatory landscapes
. This role requires close collaboration with internal teams to develop and implement
go-to-market strategies
in Cote d’Ivoire and across the region.
This is an exciting opportunity for a
passionate professional
who believes in
financial inclusion, digital currencies, and driving innovation in Africa’s financial ecosystem
.
Frequent local and international travel
is required.
The ideal candidate is a
strategic and entrepreneurial leader
with a proven track record in
business development, market expansion, and partnership management
. You have:
A degree in
Business, Management, or Finance
(MBA preferred).
Strong
analytical skills
and experience in setting/monitoring KPIs.
A
proactive, independent, and well-organized
approach to work.
The ability to thrive autonomously in
fast-paced, ambiguous environments
.
A history of
successfully building and managing strategic partnerships
.
Responsibilities
Business Development & Partnerships
Identify, engage, and secure new business opportunities in Cote d’Ivoire and in the Francophone region.
Build strong relationships with partners, customers, and stakeholders.
Build and manage commercial and strategic partnerships with Ivorian banks, fintechs and large corporates
Develop pipeline of USDt integration opportunities across the Francophone countries payment ecosystem
Market Strategy & Execution
Design and implement go-to-market strategies to expand
Tether’s
products and services.
Track and analyze KPIs to assess and optimize market strategies.
Market Research & Competitive Analysis
Conduct in-depth market research to identify trends, threats, and growth opportunities.
Analyze
USDt
and fiat flows for data-driven decision-making.
Monitor regulatory changes and assess their business impact.
Stakeholder & Government Engagement
Manage relationships with regulators, government agencies, and industry bodies.
Represent the company at key meetings and industry events.
Marketing & Community Engagement
Support and participate in fintech events, conferences, and meetups to enhance brand visibility.
Requirements
Deep knowledge of the Francophone market, culture, and regulations in blockchain, fintech, finance, remittances, and payments.
Existing relationships at BCEAO and national central banks across WAEMU
7-10 years work experience in cross-border settlements, mobile money, and/or payment infrastructures; telecom or banking experience is a plus.
Fluent in English and French (native preferred), with a Business, Management, or Finance degree (MBA preferred).
Strong communication, negotiation, and relationship-building skills with partners, regulators, and stakeholders.
Proven experience in partnerships, KPI monitoring, and business growth.
Analytical, strategic, and results-driven with problem-solving skills.
Entrepreneurial background and project management expertise.
Comfortable in fast-paced, evolving environments with international travel readiness.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Birżebbuġa, Malta; Gżira, Malta; Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Finance Executive to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
About This Role
The Finance Executive will oversee financial planning, reporting, and analysis to support strategic decision-making. This role requires expertise in financial management, and accounting, along with strong analytical skills to drive profitability and operational efficiency.
Key Responsibilities:
Financial Management & Reporting
· Ensure accurate and timely month-end and year-end financial closing processes.
· Posting of invoices, managing accounts payable and accounts receivable.
· Perform debtor reconciliation to ensure accuracy in financial records.
· Conduct related parties reconciliation to maintain transparency and compliance.
· Maintain and manage the fixed assets registry, ensuring accurate records and depreciation calculations.
· Conduct account reconciliation to verify the accuracy of transactions and balances.
Accounts Management & Compliance
· Ensure compliance with financial regulations, tax laws, and internal controls.
· Liaise with auditors, tax authorities, and financial institutions.
· Prepare for bank reconciliations
· Upload payments and creditors reconciliations
· Hand petty cash accounts
Cash Flow & Risk Management
· Monitor cash flow to ensure financial stability and operational continuity.
· Identify financial risks and implement strategies to mitigate them.
· Optimize working capital and manage company investments.
E-Commerce & Retail Finance
· Oversee financial transactions related to online sales, payment gateways, and refunds.
· Collaborate with supply chain and operations teams to optimize inventory costs.
· Analyze e-commerce profitability and suggest cost-saving initiatives.
Collaboration & Strategy
· Work closely with the leadership team to develop and execute financial strategies.
· Provide financial insights for business growth, expansion, and investments.
· Support pricing strategies and promotional planning with financial data.
Requirements
What We Are Looking For:
· Bachelor’s degree in Finance, Accounting, or a related field. (CPA, Early Stages ACCA, or CFA preferred).
· 3+ years of experience in financial management, preferably in retail or e-commerce.
· Strong analytical and problem-solving skills.
· Proficiency in financial software (e.g., Shireburn and Navation).
· Knowledge of tax regulations, compliance, and financial reporting standards.
· Excellent communication and stakeholder management skills.
· Ability to work in a fast-paced and dynamic environment.
Location: New York
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Identify, research, and engage private and public sector leads across the US.
Qualify inbound and outbound prospects through discovery calls and outreach.
Partner with Account Executives to support deal progression and handoffs.
Create and maintain Sales collateral for the Sales team to be used in product demos and customer deals.
Maintain clean, accurate data and activity tracking in our CRM.
Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand.
Continuously learn about blockchain infrastructure, compliance, and risk management to position Merkle Science's solutions effectively.
🙋 What makes you a great addition to the team?
1–2+ years of experience in sales, business development, or partnerships (preferably in crypto, Web3, or B2B SaaS).
Interest or experience in working with
blockchain protocols, stablecoin issuers, or Web3 infrastructure companies.
Strong communication skills with the ability to engage both technical and business stakeholders.
Comfortable prospecting and building relationships in early-stage or high-growth environments.
Organized, self-motivated, and able to thrive in a remote-first, fast-paced startup.
Preferably located in New York or the East Coast and comfortable in working East Coast hours.
Bonus: Prior exposure to compliance, risk, or blockchain analytics solutions.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.
US Benefits
Salary + commission
Fully paid medical, dental and vision
401k with 4% employer match
Competitive PTO and sick days
A fun and collaborative work environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Berlin, Germany; Helsinki, Finland; London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo.
About the Role
You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for configuration and testing, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering.
The primary focus of this position is end-to-end delivery of VAT tax solutions across the Wolt and Deliveroo platforms — new product, market, partnership launches and legislative changes, roadmap alignment with Wolt and Deliveroo's international expansion, and day-to-day leadership of the team executing that delivery — with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowledge to help influence the functional design and determine the specific Vertex configuration a solution requires. Familiarity with US sales and use tax, food and beverage, and retail tax context is valuable for alignment with the broader platform.
You’re excited about this opportunity because you will…
Lead tax platform and business projects across the Wolt and Deliveroo platforms, including new product, market, partnership launches, and legislative changes.
Gather business and VAT requirements and translate them into tax-system functional requirements for configuration, testing and delivery.
Review BRDs, PRDs, and TDDs for VAT tax-system implications and provide functional tax expertise back to Tax Engineering.
Define testing requirements and oversee validations across unit, integration, E2E, shadow, and post-launch phases.
Align tax engine priorities and the integrated delivery plan with the Wolt and Deliveroo international market roadmaps, and represent tax platform status updates to Tax and Engineering leadership.
Trace VAT-relevant data from upstream systems through Vertex to downstream reporting and compliance.
Serve as the senior functional tax leader for Wolt and Deliveroo, escalating risk and driving cross-functional alignment across Tax, Product, Engineering, and Data.
Manage and develop a team supporting this area, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes.
We’re excited about you because…
You have 8+ years of indirect tax or indirect tax technology experience, with several years working directly in VAT regimes.
You are familiar with VAT tax requirements and can translate them into system requirements.
Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback.
Hand-on experience implementing or configuring ERP tax integration (e.g. Netsuite) with Vertex tax engine.
Experience with multi-country VAT implementations and EU VAT compliance; familiarity with non-US indirect tax regimes more broadly is a plus.
Demonstrated people-leadership experience, including managing, coaching, workload delegation, and quality oversight.
You can review technical design documents and provide functional tax expertise to engineering and product.
You have familiarity with US sales and use tax, food and beverage, and retail tax context.
You understand how tax data flows from upstream transaction systems through a tax engine to downstream reporting, including both in-house systems or ERP system integration flows.
Program or project management experience across dependent teams, including building plans, milestones, and dependency maps, and driving them to completion.
Comfort operating cross-functionally and building trust with partner teams without always holding formal authority over their roadmaps.
Experience in use of SQL or Snowflake for data self-serve, issue investigation or testing validation.
Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs.
Accounting, Finance, Information Technology, or Computer Science degree.
You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains.
Nice to Haves
Familiarity with Marketplace Facilitator laws.
Experience managing offshore teams across time zones.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
We're looking for a Senior Product Designer to own up leveling the design of our core experiences across our worker and workplace apps.
You'll partner closely with product and engineering to define vision, build roadmaps, and solve real problems for our customers. You'll talk to customers regularly and use what you learn to form a clear point of view on how to build solutions for their needs. You'll explore multiple directions, design user flows, visuals, and interactions, build detailed prototypes to test them with customers, and iterate until what ships is polished, intuitive, and impactful.
This is an opportunity to build products in an industry that delivers real impact for our workers and workplaces and, enables better care outcomes for their patients. Beyond the features you own, you'll be working with other designers to dramatically raise the craft of everything we build. Sharper visual design, tighter interactions, more consistency across surfaces, and more care in the details throughout the experiences our customers use every day.
WHAT YOU'LL DO
- Own design for core features end to end across the worker and facility apps, from research and problem definition through specs and launch.
- Serve as the primary experience voice for your team, framing ambiguous problems clearly enough that partners can see the vision and build from it.
- Partner with PMs on planning and prioritization, using user needs and business context to decide what gets built and when.
- Set a high bar for craft and push visual and interaction quality across everything you design in our products.
- Build detailed, high-fidelity prototypes that show how an experience looks, moves, and feels.
- Design within our design system and contribute back to it, working with other designers and engineers to get new components and patterns built into the codebase.
- Talk to customers regularly to understand their problems, and use research and data to shape the experiences that solve them.
- Integrate AI throughout your process, from synthesizing research and analyzing competitors to generating concepts, writing copy, and building working prototypes.
- Take accountability for quality at every stage of a project, and above all for what ships.
SKILLS YOU’LL NEED
- 5+ years of product design experience and a portfolio of shipped work that shows strong visual and interaction craft and clear end-to-end thinking.
- Experience owning a product area with little oversight, taking ambiguous problems from definition through launch and iteration.
- Deep attention to typography, layout, hierarchy, color, spacing, motion, and interaction detail.
- Fluency in Figma and AI-powered prototyping tools, with experience designing for iOS, Android, and web.
- Experience working within and contributing to a design system, including partnering with other designers and engineers to get changes built in code.
- Strong systems thinking, with the ability to design for interconnected flows and complex existing systems.
- Experience talking directly to customers, and using research and product data to inform design decisions.
- Credibility with engineering and product partners, built on clear communication and the ability to explain design rationale and influence direction.
- Clear, proactive written and verbal communication, with the ability to present work confidently and explain design rationale.
- Fluency with AI tools and a track record of using them to speed up your design work.
- Openness to feedback, with the ability to take critique, adjust, and keep work moving.
NICE TO HAVE
- Experience with two-sided marketplaces, or products where both sides of a transaction depend on each other.
- Experience designing for healthcare, operations-heavy, or other high-stakes real-world domains.
LOCATION
- Preferred: San Francisco CA/Bay area
- Open to: US remote
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
Bitso is Latin America's largest crypto-powered financial services platform. Bitso Business serves corporates,
liquidity providers, importers and exporters, credit companies and payment firms that move money across
borders and settle at scale. We are building the most recognized FX franchise for corporates in the region, on
rails that are faster and more transparent than the correspondent banking system they replace.
Your Purpose
The Senior Sales Executive owns a corporate portfolio end to end: sourcing, structuring, closing and growing FX
and cross-border payment relationships. This is a quota-carrying, individual-contributor role for someone who
has sold spot and forward FX, SPEI and mass-payment flows to treasurers and CFOs, and who is comfortable
explaining stablecoin settlement rails to a compliance committee the same week they quote a USD/MXN
spread to a trading desk.
Reports To
Head of Sales
Who You Are
Must have
10+ years of B2B sales experience in fintech, payments, FX or banking institutions, with a consistent record
of carrying and beating quota.
Demonstrable experience selling FX - spot and forward - to corporate clients, including pricing
conversations with treasurers and trading desks.
Demonstrable experience selling SPEI and Mexican domestic payment flows, including mass payments and
collections.
Strong network among corporates, financial institutions or payment companies in Mexico.
Ability to structure complex, multi-product deals and navigate procurement, treasury, legal and compliance
in parallel.
Full professional proficiency in Spanish and English, written and spoken.
Fluency with CRM discipline and data-driven pipeline management.
Strongly desirable
Prior experience at a crypto exchange, digital-asset platform or blockchain-native company.
Working knowledge of Bitcoin, stablecoins and on-chain settlement, and the ability to explain them credibly
to a non-crypto CFO.
Experience with cross-border corridors involving the US, LatAm, Europe or Asia.
Exposure to regulated environments - IFPE, SOFIPO, VASP or equivalent licensing regimes.
Soft skills
Collaboration: works naturally with Trading, Compliance, Product, Operations and Legal - treats them as
partners in the deal, not obstacles to it.
Teamwork: shares intelligence, mentors less experienced sellers and contributes to team targets beyond
personal quota.
Performance under pressure: stays composed in volatile markets, live pricing situations and tight
settlement windows.
Ownership: operates autonomously, commits to numbers and reports honestly when they are at risk.
Clarity: communicates with precision in front of a CFO, a regulator or an internal committee.
What You Will Do
Commercial ownership
Carry and exceed an individual quota for FX volume, payment volume and net revenue across an assigned
corporate portfolio.
Build and maintain a disciplined pipeline in the CRM - accurate stages, next steps, close dates and a monthly
forecast within plus or minus 10%.
Originate new logos through outbound prospecting, industry networks, chambers of commerce, brokers and
referral partners.
Negotiate pricing, spreads, credit terms and commercial agreements in coordination with Trading, Treasury
and Legal.
Client management and structuring
Act as the trusted commercial counterpart to CFOs, treasurers, controllers and heads of payments at
corporates and financial institutions.
Diagnose client flows - currency pairs, corridors, volumes, timing, settlement constraints - and structure the
right combination of FX, SPEI, cross-border payments and stablecoin settlement.
Grow existing accounts through wallet-share expansion, new corridors and additional products; own
quarterly business reviews with top clients.
Coordinate onboarding with Compliance, Operations and Implementation so time-to-first-transaction is
measured in days, not months.
Market and product
Bring structured market intelligence back to the business: competitor pricing, bank behaviour, corridor
dynamics and regulatory shifts.
Work with Product to translate recurring client needs into roadmap input, and be an early voice on new FX
and payment capabilities.
Represent Bitso Business at industry events, panels and client forums in Mexico and the region.
Compliance and risk
Sell within Bitso's regulatory perimeter at all times; partner with Compliance on KYB, onboarding and ongoing
due diligence rather than working around it.
Escalate risk signals early and maintain complete, auditable records of client interactions and commercial
terms.
What we offer
A category-defining seat: Bitso is the largest crypto-powered financial platform in Latin America, and the
corporate franchise is the fastest-growing part of it.
Competitive base salary plus uncapped variable compensation tied to revenue and volume.
Direct access to the Head of Sales and FX business leadership, and real influence on product direction.
A regulated, compliance-first operating environment - you sell on solid ground.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Remote-first
work environment.
Employee Stock Option
program.
Zero trading fees
through our Bitso app.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
insurances in Mexico, Brazil and Argentina.
Mental wellness
platform.
Volunteering
days.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: France; Italy
We are growing! We are currently looking to hire a
Director, Luxury Market Intelligence & Insights
.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world's most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
We are looking for a thought leadership expert with the editorial vision to spot what matters next, the conviction to shape CXG's point of view, and the writing talent to make it influential across luxury retail, beauty and cosmetics, watches and jewellery, automotive, and hospitality.
Context and role
Reporting to the Chief of Staff, you will lead CXG's Thought Leadership and Market Intelligence functions. You will define the topics on which CXG should have a distinctive and credible point of view, turn CXG's proprietary data, expertise and market knowledge into original external content, and position the company ahead of emerging developments in customer experience, luxury and its priority verticals.
This is a hands-on role: you will research, analyse, write and produce content yourself, while mobilising expertise and data from across the business. You will be accountable for ensuring that every publication presents a recognisable CXG angle rather than simply reporting market developments or repeating established industry views. You will manage one Market Intelligence team member.
Thought Leadership Development
Define the thought leadership strategy and roadmap, including priority themes, target audiences, formats and a realistic publication calendar.
Drive and coordinate content creation across Practices, Solutions and Regions.
Work closely with Practices, Regions and Solutions to:
Push: scan for trends and hot topics and ensure CXG has a voice and perspective, commenting regularly on these subjects.
Pull: identify and collect new ideas and proposed topics from the relevant stakeholders, prioritise and incorporate them into the thought leadership roadmap.
Use market intelligence, CXG's proprietary data, internal expertise and client-facing insights to identify emerging topics early, develop a clear CXG point of view and decide where CXG can make a credible contribution to the conversation.
Research, interview internal experts, write and edit articles, perspectives and other thought leadership content directly. Challenge generic claims and ensure each piece advances a clear argument and is supported by credible evidence.
Ensure that analysis is methodologically sound, appropriately contextualised and presented without compromising client confidentiality.
Develop topics that connect expertise across Practices and Regions, while reflecting relevant differences between markets.
Thought Leadership Communication
Ensure relevant thought leadership pieces (e.g., perspectives, publications) are disseminated on a periodic basis.
Work with Marketing on the publication, distribution and promotion of content, while retaining ownership of the editorial strategy, substance, quality and consistency of CXG's point of view. In addition, collaborate with Marketing to maximise impact by communicating through the channels relevant to each market.
Track the reach, engagement and qualitative response generated by CXG's thought leadership, as well as relevant business enquiries influenced by published content. Use the findings to refine the roadmap.
Shape and host or contribute to CXG's podcast "The Luxury Edit", working with internal experts and guests to develop topics, prepare interviews and turn conversations into useful content.
Develop the content and key messages for CXG-hosted events and external conferences, panels and talks; act as a CXG speaker where appropriate; and work with internal experts to prepare other CXG speakers and turn the company's point of view into compelling presentations and discussion topics.
Look for and test new thought leadership formats (e.g., interactive reports, data visualisations, short-form video, newsletters, social-first content) to broaden reach, engage new audiences and keep CXG's content distinctive.
Identify and build collaborations with conferences, specialised industry magazines and universities (e.g., content partnerships, guest articles, co-branded publications, joint research, guest lectures, speaking slots) to extend CXG's visibility and credibility with target audiences.
Market Intelligence
Keep abreast of market and competitive developments and ensure relevant findings are communicated across CXG.
Translate these findings into clear implications for CXG's strategic priorities, client conversations, commercial opportunities and external thought leadership.
Contribute market intelligence, evidence and relevant CXG perspectives to priority proposals and client deliverables, working with Practices, Solutions and Regions to strengthen the quality and relevance of the final output.
Manage and develop the Market Intelligence team member, setting clear priorities and reviewing the quality and usefulness of their work.
Competitive Analysis
Develop and continuously update a list of CXG competitors.
Research competitor performance, including revenues and market share where reliable information is available.
Identify and assess the impact of new competitors' offerings.
Review competitors' thought leadership, influence and presence.
Identify gaps in the conversations competitors are leading and opportunities for CXG to establish a distinct position.
Industry Analysis
Research and review clients' developments (e.g., new strategy, launch of new product or service, restructuring, M&A, key managerial appointments).
Track public financial announcements (e.g., quarterly and annual earnings).
Monitor developments in luxury, retail, customer experience and adjacent sectors; distinguish lasting shifts from short-lived topics and explain their implications for CXG and its clients.
Publish the weekly "This Week in Luxury" news brief and issue timely flash updates when significant developments require immediate attention, such as financial announcements, major transactions or leadership changes.
Internal Dissemination and Application
Synthesise research and findings into concise, actionable outputs tailored to the needs of relevant internal stakeholders. Feed findings into the Thought Leadership roadmap.
Proactively bring relevant market signals to Practices, Regions and leadership early enough to inform decisions, client conversations and potential cross-practice opportunities.
Disseminate new thought leadership across CXG and equip Practices, Regions and client-facing teams with the key messages and supporting materials needed to use it in client conversations and commercial activities.
Requirements
What will you bring along?
Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment.
Excellent English writing and editing skills, with a portfolio demonstrating original, well-argued, evidence-led articles or publications written personally. If possible, include examples that turn proprietary research, data or specialist expertise into a distinctive point of view. Additional languages (e.g., French, Mandarin) are a plus.
Strong oral communication and presentation skills, with the confidence to represent CXG as a speaker at conferences, panels and client events.
Proven ability to build relationships and influence senior stakeholders across functions and regions without direct authority.
An established network or demonstrated ability to build partnerships with media, conference organisers, academic institutions or industry bodies.
Comfort working with quantitative data and research methods, and the ability to translate data into clear, credible narratives and visualisations.
Ability to define and track content performance indicators and use them to refine editorial priorities.
Strong research and analytical skills: able to assess sources critically, connect market signals and form a clear point of view rather than simply summarise trends.
Familiarity with AI-assisted research and content tools, used with appropriate rigour.
Sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors are evolving across markets.
Ability to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content.
Comfort working independently in a remote setting, managing an editorial roadmap and delivering finished work without a large production team.
Experience managing or coaching at least one team member.
Confidence preparing and hosting interviews or podcasts is a plus.
Задачи:
— собирать, анализировать и формализовать бизнес-требования, переводить их в системные и функциональные требования
— проектировать и описывать http api (openapi 3.x), json-схемы, xml/xsd-контракты
— проектировать интеграционные взаимодействия: rest, soap, grpc, асинхронные обмены через kafka / rabbitmq
— моделировать бизнес-процессы в нотации bpmn 2.0, проектировать схемы процессов (camunda / аналоги)
— разрабатывать и вести проектную документацию: er-диаграммы, диаграммы последовательностей, диаграммы развёртывания, матрицы ролей
— проектировать логические модели данных для рсубд и документо-ориентированных субд
— участвовать в архитектурных решениях: применять паттерны cqrs, transaction inbox/outbox, bff
— взаимодействовать с смэв и государственными информационными системами
— описывать требования к информационной безопасности: sso, oauth 2.0, x.509, укэп (криптопро / аналоги)
— формировать критерии приёмки, участвовать в ревью, ставить задачи на разработку и тестирование
Требования:
— опыт работы системным/бизнес-аналитиком от 5 лет, из них не менее 2 лет на уровне Senior
— высшее техническое или ИТ-образование
— уверенное владение русским языком (деловая и техническая коммуникация)
— английский — чтение технической документации
— умение читать код на java, javascript, typescript на уровне, достаточном для анализа бизнес-логики
— понимание принципов фронтенд-разработки: js-фреймворки (angular, react или vue), компонентный подход, рендеринг html
— уверенное знание субд (postgresql, oracle или аналоги): чтение ddl, написание sql-запросов
— опыт работы с документо-ориентированными субд (mongodb / аналоги)
— опыт работы с полнотекстовым поиском (opensearch / elasticsearch)
— понимание принципов работы резидентных бд (redis / аналоги)
— разработка и документирование http api по спецификации openapi 3.x
— разработка и валидация json-схем
— чтение и анализ xml/xsd
— понимание принципов трансформации xml ↔ json
— знание протоколов soap и grpc
— моделирование процессов в нотации bpmn 2.0 (чтение bpmn / epc)
— понимание принципов работы процессных движков: деплой схем, создание экземпляров процессов, управление контекстом, externaltask (camunda / аналоги)
— понимание архитектуры apache kafka: публикация, чтение, consumer groups, партицирование
— понимание отличий kafka от rabbitmq и сценариев применения каждого
— практическое применение паттернов: cqrs, transaction inbox / outbox, bff
— знакомство с фреймворками togaf и нотацией archimate
— базовое понимание kubernetes, docker, git, ci/cd пайплайнов
— опыт работы с системами мониторинга и журналирования: prometheus, grafana, elk/opensearch
— понимание принципов работы nginx / reverse proxy
— опыт работы с протоколом s3 (minio / aws s3 / аналоги)
— знакомство с hdfs, ceph
— sso, oauth 2.0, openid connect
— сертификаты x.509, pkcs7, cades
— усиленная квалифицированная электронная подпись (укэп)
— навык создания и ведения: описание информационного обеспечения, логическая модель данных, er-диаграммы, диаграммы последовательностей (uml), диаграммы развёртывания, матрицы ролей
Условия:
— рыночную зарплату и премии
— драйвовые задачи и ресурсы для их реализации
— гибридный режим работы: можно работать удаленно или в современном офисе в центре
— преимущества аккредитованной it-компании
— материальную помощь в случае важных событий в жизни
— корпоративное обучение у топовых провайдеров и доступ к онлайн-библиотеке
— корпоративные тренировки и спортивные активности - бег, футбол, волейбол, баскетбол, теннис и другие
— комьюнити по интересам
— скидки от партнеров на дмс, связь, развлечения, подарки, спорт и т.д.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes.
Day to day, you will:
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems.
- You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You do not believe managing engineers means stepping away from the technology or the code.
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes.
- Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership.
- A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs.
- Hands-on experience building and operating distributed systems at production scale.
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome.
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger.
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
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Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C.
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution.
- Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets.
- Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts.
- Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close.
- Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps.
- Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth.
- Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery.
- Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise.
- Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships.
- Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy.
- Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships.
WHAT YOU'LL BRING
- 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government.
- People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles.
- Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public.
- A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners.
- Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity.
- The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward.
- Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps.
- A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve.
- Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dallas, United States
A rapidly expanding national commercial property services provider is seeking a high-performance
Account Manager
to spearhead their commercial pest control and property maintenance portfolio within the Greater Dallas area.
This position requires a refined blend of structured business-to-business (B2B) outside sales acquisition and high-yield strategic relationship management. Operating directly within the regional marketplace, you will serve as the consultative partner to Property Managers, Regional Supervisors, and Real Estate Ownership Groups to deploy high-value, contractual property compliance and maintenance strategies.
For an ambitious business development professional with an established commercial footprint, this role offers an exceptional uncapped earning trajectory within a robust regional corporate infrastructure.
Key Responsibilities
New Business Acquisition:
Execute proactive outbound prospecting, structured cold calling, and targeted local networking to secure long-term contractual agreements across the regional multifamily and commercial sectors.
Strategic Relationship Management:
Establish, cultivate, and scale deep relational alignments with key decision-makers, regional operational supervisors, and corporate real estate asset managers.
Pipeline Architecture:
Own and manage the end-to-end commercial sales cycle seamlessly, executing high-yield processes from initial warm/cold outbound engagement through to executive contract sign-off.
Value-Based Advisory:
Construct and deliver technically sound, ROI-driven service proposals that explicitly communicate financial yield, service superiority, and risk mitigation benefits.
Portfolio Expansion & Retention:
Partner continuously with current client networks to guarantee baseline contract renewals, defend existing portfolios against market attrition, and systematically cross-sell expanded facilities solutions.
Local Ecosystem Integration:
Represent the brand as a highly visible industry professional at the Apartment Association of Greater Dallas (AAGD) and affiliated commercial real estate networking functions.
Data Infrastructure Maintenance:
Maintain flawless, real-time pipeline reporting, transactional progression logs, and corporate communications tracking within Salesforce CRM environments.
Position Requirements
Professional B2B Experience:
Minimum of two (2) years of verifiable corporate business-to-business outside sales experience. Prior technical tenure within structural pest control, commercial facilities maintenance, or B2B property services is mandatory.
Quota Achievement:
A documentable professional history of consistently achieving or outperforming defined financial quotas, net revenue expansions, and gross profit benchmarks.
Core Sales Methodologies:
Advanced proficiency in strategic outbound hunt mechanics, enterprise-level gatekeeper navigation, multiline pipeline orchestration, and closing multi-site corporate agreements.
Executive Communications:
Exceptional command of verbal and written communication, with the professional presence required to deliver boardroom presentations to executive real estate leadership.
Modern Technical Proficiency:
Expertise navigating complex CRM ecosystems (Salesforce preferred), field data tablets, and standard professional software suites.
Territorial Mobility:
Possession of a valid driver's license with a clean driving record and the daily capacity for territorial travel across the Greater Dallas geographic footprint.
Preferred Qualifications
Industry Infrastructure:
Direct sales exposure interacting directly with multifamily housing operations, commercial asset portfolios, or regional real estate networks.
Regional Professional Network:
Existing corporate relationships with Dallas-area property management companies or active professional tenure within the Apartment Association of Greater Dallas (AAGD).
Recurring Revenue Knowledge:
Prior experience structuring and securing service-based contracts built around recurring contractual pipelines.
Compensation, Benefits & Corporate Structure
Base Remuneration:
$55,000 predictable annual base salary.
Performance Incentive:
Highly competitive, uncapped, performance-engineered commission structure designed to maximize earnings for high-performing acquisitions professionals.
Health Infrastructure:
Comprehensive corporate healthcare options including medical, dental, vision, and company-sponsored life insurance programs.
Retirement Planning:
Structured 401(k) company matching framework with a standard 90-day onboarding full vestment schedule.
Paid Leave Framework:
Flexible Paid Time Off (PTO) allocation complemented by structured parental and extended medical leave provisions.
Corporate Tools & Account Coverage:
Complete expense allocation providing full reimbursement for territory mileage, client entertainment, asset tools, and professional association association fees.
Continuous Professional Track:
Collaborative, feedback-rich environment featuring clear pathways for continuous professional upward mobility.
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Experience:
Sales: 2 years (Required)
Pest control: 1 year (Required)
Location:
Dallas, TX 75244 (Required)
Salary: $55,000+ / year
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the Role
We're looking for a Product Marketing Manager, Platform to launch targeted campaigns across Alchemy's full platform, from product launches to new vertical and segment pushes, and to own the always-on content that fills the gaps in between. This is a high-ownership, high-influence seat with a long runway: you'll start as an executional hire, but there's a real path to Product Marketing Lead and to building a team under you if that's the direction you want to grow.
Alchemy isn't just infrastructure, it's a full platform: building blocks for reads, writes, launching custom chains, and more, spanning verticals from crypto-native builders to traditional finance moving assets onchain. Every campaign we run, whether it's a product launch, a new vertical push, or a piece of evergreen content, needs to tie back to one thing: Alchemy as the platform builders trust to build the future on. You'll own that positioning day to day, from the company-level narrative down to how a single launch is framed, working closely with Lisa (Product Marketing) especially early on as you build that domain authority.
You'll run point end to end: strategy, tactics, project management, measurement, and reporting, on everything from major campaigns to the product launches, newsletter beats, and social content that run continuously. You can and should delegate execution (design, technical content with DevRel, and more), but you own the outcome. When there's no active campaign, you're not idle: you own a pillar of Alchemy's always-on content, filling the gap with mid- and bottom-funnel work that drives activation and cross-sell across our existing platform.
What You’ll Do
- Launch targeted campaigns across product launches and new vertical/segment pushes, owning the strategy, the tactics, and the project management from kickoff to report-out.
- Own and evolve Alchemy's platform positioning: the throughline that connects every campaign back to Alchemy as a frontier leader built for reliability and performance, backed by real customer stories.
- Own a pillar of Alchemy's always-on content cadence, mid- and bottom-funnel work, product launch beats, and activation/cross-sell content, whenever there isn't an active campaign in market.
- Go deep on individual product areas and wide across the full platform, building the kind of product and audience understanding that lets you spot the next campaign or market opportunity before anyone asks for it.
- Generate and pitch ideas for breaking into new markets and verticals, backed by a real read on the audience and the competitive landscape.
- Partner with DevRel to produce the technical content (docs-adjacent explainers, videos, tutorials) that supports a campaign or fills a content gap.
- Bring creative, visual thinking to launches that could otherwise be a dry API announcement, pushing for the campaign concept, not just the campaign checklist.
- Delegate execution to design, agencies, and other specialists as needed, while remaining accountable for the outcome, the timeline, and the numbers.
- Build stakeholder trust across Product, Engineering, and DevRel, so that partner teams want to work with you again.
What we’re looking for
- Experience selling to developers on a technical, API-first product with a developer dashboard, not a B2B SaaS platform candidates sign up for and self-manage. This is a hard requirement.
- A track record of owning a campaign end to end: you can walk through, in detail, how you align stakeholders, launch, measure, and report on a campaign from a template through to results.
- Genuine curiosity and a love of learning: going deep on a single product area and wide across an entire platform both excite you.
- Creative instincts: you notice good brand and campaign work in the wild, and you bring visual or conceptual ideas that make a technical launch land.
- Experience leading a large, high-visibility project end to end, e.g., a website overhaul, a rebrand, or a sales enablement overhaul.
- Strong cross-functional operator: Product and Engineering partners trust you and want to work with you again.
- Bias for speed and pragmatism: you default to "how do I get this out the door as fast and sharply as possible," not "how do I make this perfect."
- Genuine enthusiasm for AI and how it's changing marketing and the developer tools landscape.
Nice to Haves
- Experience marketing to enterprise customers, especially financial services.
- Breadth of experience marketing to developers across crypto/Web3 verticals.
- Experience as a software engineer prior to marketing.
- Leadership or management experience, or a clear interest in growing into it.
Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the Role
We're looking for a Growth Marketing Lead to shape where Alchemy invests growth: full-funnel, from self-serve signup all the way through the enterprise sales funnel. This is a high-ownership, strategic seat. You'll decide, each cycle, where our marketing dollars and headcount go for the highest return, and you'll have real influence over the tactics we run to get there.
This role has real breadth. You'll own the channel mix we run today, paid search, paid social, SEO, AEO, a lifecycle program we're just getting off the ground, and our website, and you'll decide where each of those gets more or less investment based on what's actually driving signups and pipeline. You'll also go looking for what's next: new channels worth testing as the audience and the industry evolve, and product-led signals worth turning into a marketing motion. And you'll bring visibility to parts of the funnel we can't see well today, both self-serve and the enterprise sales flow, so the whole company can make better calls on where to spend.
This is a senior, strategic role. We're looking for someone who's already built full-funnel growth measurement from scratch at a developer-focused B2B company, and who knows how to rank channels by ROI and act on it. You won't be building a growth program from zero, you'll be evolving one: an AI-powered SEO/AEO system already in production, a defined tool stack, and agencies already engaged. You'll decide what stays, what goes, and where you build a team to get us to the next level of growth maturity.
What You’ll Do
- Own full-funnel visibility for Alchemy's growth motion, from self-serve signup through the enterprise sales flow, including the quality of leads reaching the sales team, so the company can see how every channel performs end to end.
- Set the channel investment strategy each half: given current resourcing and goals, decide where marketing dollars and efforts go, and defend that call with data.
- Own and continuously re-rank channel ROI, paid search, paid social, SEO, AEO, lifecycle/email, website, ecosystem/partner-driven channels, and any new channel you stand up, identifying the highest-ROI area each cycle and reallocating toward it.
- Evaluate and evolve the existing tool stack and agencies: keep, renegotiate, or replace based on what's actually driving signups and pipeline.
- Identify, pitch, and test new channels and signals, including product-led growth signals you pick up working with Product, as Alchemy's audience and the industry evolve, then scope and delegate what you find to the right owner: a product marketer, an ecosystem marketing manager, an agency, or your own hire.
- Build and lead a team over time: propose and open headcount as the highest-ROI areas demand dedicated ownership, and directly manage the specialists and agencies you bring on.
- Represent growth and channel performance in the twice-yearly marketing planning cycle and retro, as a primary voice in where the company focuses its tactics next half, backed by your own data.
What we’re looking for
- 8+ years in growth or performance marketing at a B2B company with a developer-focused audience and both self-serve and enterprise motions.
- Track record of owning full-funnel measurement: connecting top-of-funnel spend to signups to pipeline, and using that to make investment calls, not just channel-level reporting.
- Proven ability to rank and reallocate spend + efforts across channels based on ROI, and to kill or scale channels based on evidence.
- Experience evaluating and managing agency relationships and a marketing tool stack, with the judgment to know what to keep versus replace.
- Comfortable identifying, testing, and standing up entirely new channels rather than only running the established playbook.
- Strong cross-functional operator: able to work with Product on in-product growth signals, with Sales/SDR on lead quality and funnel handoff, and with Product Marketing and Ecosystem Marketing on execution you delegate out.
- Efficiency-obsessed: instinctively pressure-tests where a dollar or a headcount is going before committing to it.
- Familiarity with AI-powered or AI-assisted growth initiatives.
- Ability to be in office in SF or NYC 3x a week.
Nice to Haves
- Startup experience building a growth function from 0 to 1, standing up measurement and channel testing where little existed, not just optimizing an established program.
- Has built and led a team, or is ready to hire and manage one as the highest-ROI areas justify dedicated headcount.
- Experience in crypto/Web3 or blockchain infrastructure marketing.
- Experience marketing an API-first or infrastructure product.
Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Toronto, Canada
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading North American financial services provider operating across personal, commercial, wealth management, and capital markets sectors. Following recent strategic acquisitions, the top-tier bank has significantly expanded its international footprint. Now executing an "AI-first" strategy, the organization has launched a dedicated institute for applied AI and quantum computing to drive productivity and deliver hyper-personalized digital experiences for millions of global customers.
What You’ll Do
Serve as a subject matter expert in Metals trading, including precious and base metals.
Focus on physically settled metals transactions and related front-office workflows.
Gather, analyze, and document business requirements from traders and key stakeholders.
Clearly articulate scope, assumptions, and dependencies for requirements.
Analyze and understand the impact of upstream and downstream systems on business processes.
Collaborate with technology teams to identify and drive system enhancements supporting Metals trading activities.
Work closely with developers to ensure requirements are clearly understood and implemented correctly.
Support solution deployment and ensure successful adoption by business users.
Conduct data analysis to provide insights that support trading strategies and risk management.
Apply strong analytical and problem-solving skills to optimize processes and outcomes.
Partner closely with traders and stakeholders to ensure seamless operations and regulatory compliance.
Manage change requests and support structured change management processes.
Participate in testing activities, including test planning and execution.
Collaborate closely with business users during UAT to ensure solutions are thoroughly tested and meet business requirements.
Support quality assurance efforts to ensure high-quality, production-ready deliverables.
What You Bring
Proven experience in Metals trading, ideally with a focus on physically settled metals.
Strong understanding of banking and capital markets products and services related to commodities.
Demonstrated ability to gather, document, and manage business requirements.
Experience in change management and managing change requests.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with developers, traders, and stakeholders.
Experience with Openlink Endur is a strong asset.
Experience in testing and quality assurance is a plus.
Detail-oriented mindset with a focus on high-quality deliverables.
Self-starter who thrives in a collaborative, team-based environment.
Nice to have
Experience working in front-office trading environments.
Exposure to complex trading system integrations and data flows.
Prior experience supporting UAT in capital markets platforms.
English level
Upper-Intermediate
Location:
Toronto (hybrid)
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $80-110/hr CAD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within Canada, and business needs.
Position Status: This posting is for a newly created position
Location Eligibility: This role is open to candidates residing in Canadian provinces, excluding Quebec.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. Canadian work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: Canadian employees are eligible to participate in Exadel’s benefits programs, which may include extended health, dental and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, family status, or any other protected characteristic under applicable provincial human rights legislation.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the hiring process, please contact us.
The offer is not binding until a signed contract is in place
Our AI-Enabled Screening Process
As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Remote, Україна; Україна
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