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Location: Paris, France Workplace: Hybrid 🤖 WHO WE ARE We’re building Mo — a health companion for everyone. We’re a small team within Alan, on a mission to redefine the future of care by democratizing access to medical expertise. We are building Mo, an intelligent, empathetic, multimodal LLM-based conversational AI assistant able to prescribe, triage, and proactively follow up on care. Imagine giving every person in the world instant, 24/7 access to personalised medical expertise - through chat, voice, or video. That’s what we are building 🤖. We kicked off the project in 2023, and we have launched Mo to all our french members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe.   🚀 WHY WE NEED YOU Mo’s scope is expanding fast: inside Alan (a new Clinic, new capabilities), across the countries we operate in, and at the interfaces with many other Alan experiences. To get this expansion right, and to keep ownership distributed within the team, we’re looking for a Product Builder to take on a real share of that complexity and ambiguity. You’ll own end-to-end one slice of Mo’s product scope. Depending on your profile, it could be: - 🩺 Mo for reactive care. Build all the integrations between Mo, our Clinic and the healthcare system, and shape how our medical team interacts with members in and through Mo. - 🛡️ Mo for insurance. Make Mo the main interface between members and Alan, building on our Support AI agents, across channels and countries. - 🌍 Mo global. Adapt Mo to new countries and find the right operating model for each (medical reviews, safety, local features). - ➕ Mo as a platform. Make Mo the companion other teams build upon, so our domain experts can ship their own experiences through it. 🎯 IS IT YOU WE’RE LOOKING FOR? We’re looking for Product Builders with around 5+ years of experience who want to build state-of-the-art AI products and apply them to real-world, high-stakes problems in healthcare. - You’ll own a product area end-to-end: problem framing, vision, prioritisation, shipping, and measuring whether we actually help members get and stay better. - You’ll work daily with engineers, ML engineers, data, and doctors, at the frontier of LLMs and agentic systems, and see your work in production with real people. - You’ll navigate ambiguity and many stakeholders across Alan, and turn it into clear decisions and a focused roadmap. - You’ll be hands-on: prototyping, digging into data, reading conversations and evals, getting into the technical details with the team. - You’ll contribute to our product culture and help build the team (hiring, interview loops, etc.). You would be a good fit in Mo if most of this sounds like you: - Experience building and shipping a live AI/LLM product - Very hands-on, comfortable with technical and data topics (SQL, prototyping, understanding how an LLM system behaves and fails) - Interest or experience in one or several medical or prevention themes - Product-minded and outcome-driven: you care about impact, not output - Self-directed, pragmatic, driven, hard working - Humble and still willing to grow (no matter your seniority!) - Collaborative, enthusiastic about teamwork, learning, and teaching - Fluent in English - Ex-engineers and ex-founders are typically a great fit in our team But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus   🤘 HOW WE DO IT ? We benefit from Alan’s platform, infrastructure, distribution, and health expertise — but operate with the speed and focus of a startup. If you’re curious about Alan’s broader vision, our https://www.notion.so/alaninsuranceShareholder Letters https://alan.com/en/blog/discover-alan/a/alan-2025-q3-letter-to-shareholders are worth a read. People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:   HOW WE WORK: OUR LEADERSHIP PRINCIPLES - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.   🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.

As a Customer Success Manager your mission is to serve as a trusted advisor to Mercell's public sector Finnish customers, proactively guiding them to effectively use Mercell's solutions, driving product adoption, managing renewals, and ensuring long-term value creation and partnership sustainability.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager of the EMEA Digital Natives Applied AI Architecture team, you'll drive adoption of frontier AI across Europe's fastest-growing technology companies: SaaS scale-ups, fintechs, marketplaces, consumer platforms, and developer-tooling businesses. Your team makes Anthropic's products (Claude Enterprise, Claude Code, and the Claude API) successful in production. They address each customer's business needs and technical requirements, and they meet the high bar for reliability and safety that these companies' own users expect. You'll lead and grow a team of Applied AI Architects across EMEA. You'll set the pre-sales standards for the segment, develop each person on the team, and act as a technical lead on some of Anthropic's most strategic European accounts. You'll work closely with Sales, Product, and Engineering to help digital-native companies build Claude into their core products and platforms. You'll also explain complex solutions clearly to both engineers and executives. Responsibilities Manage and mentor a distributed team of Applied AI Architects, providing technical guidance and career development Set goals and run performance reviews that drive growth and output Work directly with a small number of the highest-value EMEA digital-native customers on their AI adoption strategy, including: use case scoping building technical champions running POCs Partner with EMEA GTM leadership to understand customer requirements and co-build segment strategy Own the technical side of pre-sales, making sure your team delivers compelling demos and validates customer ROI Guide customers through EMEA-specific technical and procurement requirements, including GDPR, the EU AI Act, and data residency Align cross-functional stakeholders across time zones and regions to drive business outcomes Travel regularly across EMEA for executive sessions, technical workshops, and relationship building Lead the vision and execution of solutions that use our latest models for tech-forward use cases Represent Anthropic in the European tech community through conferences, meetups, webinars, and technical content Stay current on AI/ML developments and the competitive landscape in the European tech sector You may be a good fit if you have 7+ years of experience as a Solutions Architect, Sales Engineer, or in a similar pre-sales technical role 3+ years of experience managing pre-sales or technical GTM teams, ideally across multiple EMEA markets Experience selling to and working with digital-native companies, such as vertical or horizontal SaaS, consumer tech, fintech, PaaS, or developer platforms Familiarity with how European tech companies evaluate and procure technology, including security reviews, DPAs, and regulatory scrutiny Deep technical proficiency with API integrations, production LLM use cases, and AI-powered system architecture Hands-on experience with prompt engineering and LLM evaluation, plus working knowledge of how large language models are built and operate A strong grasp of developer tooling, SDKs, and the integration patterns common in modern software companies Enjoyment of building foundational teams in unstructured, fast-moving environments Strong executive presence and the ability to build deep trust with CTOs, engineering leaders, and technical founders Excellent communication, collaboration, and coaching skills The ability to make ambiguous problems clear and find principles that carry across scenarios A passion for making powerful technology safe and beneficial, with a habit of thinking beyond past checklists and playbooks The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £190,000 — £230,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Vilnius 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We’re not chasing product–market fit. We’ve found it. Flo is used by 1 in 4 women aged 18–44 in the US. Last year, $200M raised. Earlier this year: 8.6M new installs, 2.8M user jump, That kind of scale doesn’t just happen. It’s engineered. That’s where you come in. We’re hiring Engineering Managers in London to lead a squad building the next generation of privacy-first, AI-powered health tools - and shipping them to a global audience. What you’ll do Lead and grow a high-performing team of engineers Set direction, ship fast, own outcomes Build systems that are reliable, scalable and secure Guide architecture decisions and unblock delivery Champion engineering quality, speed and autonomy Coach your team - hire, develop, promote Collaborate across disciplines to turn product ideas into reality What you bring 6+ years coding in Scala, Java, Kotlin or Objective-C/Swift Experience building distributed systems at scale 4+ years managing engineers and leading teams Solid track record of hiring, mentoring and building inclusive cultures Deep understanding of software engineering best practices and agile delivery Strong product mindset - you care about the user, not just the stack Nice to have Exposure to ML or data-powered products Full-stack experience Hands-on with CI/CD and DevOps tooling Background in consumer tech or mobile apps A/B testing know-how Salary Range - gross per month (ranges may vary based on skills and experience) €10.000 — €12.000 EUR How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We’re not chasing product–market fit. We’ve found it. Flo is used by 1 in 4 women aged 18–44 in the US. Last year, $200M raised. Earlier this year: 8.6M new installs, 2.8M user jump, That kind of scale doesn’t just happen. It’s engineered. That’s where you come in. We’re hiring Engineering Managers in London to lead a squad building the next generation of privacy-first, AI-powered health tools - and shipping them to a global audience. What you’ll do Lead and grow a high-performing team of engineers Set direction, ship fast, own outcomes Build systems that are reliable, scalable and secure Guide architecture decisions and unblock delivery Champion engineering quality, speed and autonomy Coach your team - hire, develop, promote Collaborate across disciplines to turn product ideas into reality What you bring 6+ years coding in Scala, Java, Kotlin or Objective-C/Swift Experience building distributed systems at scale 4+ years managing engineers and leading teams Solid track record of hiring, mentoring and building inclusive cultures Deep understanding of software engineering best practices and agile delivery Strong product mindset - you care about the user, not just the stack Nice to have Exposure to ML or data-powered products Full-stack experience Hands-on with CI/CD and DevOps tooling Background in consumer tech or mobile apps A/B testing know-how Annual Salary Range (ranges may vary based on skills and experience) £130,000 — £150,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Dubai Workplace: hybrid UAE is Capital.com’s largest and most complex MENA market, and you’ll be its single, accountable owner. You’ll run UAE marketing performance like your own business, managing the day-to-day plan, local channels and partners, while also supporting performance activity across the wider region. Strategy, brand and regional budget sit with the Head of Marketing, MENA, and your job is to execute against them with judgment, speed and full ownership of results. Responsibilities: Own UAE’s marketing performance day to day, treating local commercial outcomes as a direct personal accountability, not a shared regional metric. Execute the UAE portion of the regional marketing plan agreed with the Head of Marketing, MENA, adapting tactics to local market conditions within agreed budget and brand parameters. Manage local brand, OOH, TV, radio, podcast, affiliate, and influencer relationships in UAE, in coordination with central Centres of Excellence, who retain authority over execution quality and standards. Track UAE-specific brand health and digital reputation signals, surfacing issues early rather than after they show up in the numbers. Recommend budget reallocation and channel trade-offs for UAE to the Head of Marketing, MENA, with clear rationale, rather than requesting sign-off without a point of view. Escalate regulatory, cultural, or reputational risks specific to Dubai to the Head of Marketing, MENA and relevant CoE leads, early and factually. Build and manage the day-to-day relationships with UAE-based agencies, media owners, and partners that make fast, well-judged local decisions possible. Coordinate agency or junior marketing resource dedicated to UAE where the market requires it. Support Head of Marketing MENA with other markets as and when required with a particular focus on supporting performance marketing across the region. Requirements: Industry Knowledge 5+ years of in-house experience running marketing execution or owning a market/channel budget in a regulated consumer industry (financial services, fintech or brokerage preferred) First-hand knowledge of UAE channels: OOH, TV, radio, podcasts, affiliates, influencers and local sponsorships Understanding of the SCA framework and UAE marketing rules, and the habit of checking before assuming Problem-Solving Able to spot which local opportunities fit agreed strategy and risk tolerance, and which don’t Make quick, sound calls within your remit and know what needs Head of Marketing, MENA sign-off Look for the root cause when a channel underperforms instead of adding spend Collaboration & Influence Work with Centres of Excellence on execution standards, not around them Manage agencies, media and partners like someone who owns the outcome Escalate risks early rather than explain them later Mindset & Style Treat UAE as your market, while final sign-off sits with the Head of Marketing, MENA Comfortable working within set boundaries while still pushing for what the market needs Low ego, high accountability: own results and misses alike Fluent Arabic and English required What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

What You Will Do Run a multi-motion coverage model Own named coverage: a small CSM team working a defined portfolio, driving stalled adoption, securing renewals, and stabilising at-risk relationships. Own the digital long tail: triggered outreach, one-to-many programs, self-serve enablement, a shared expansion queue, and clean hand-offs to Support.

Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.

Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.

About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. Shift: Monday-Friday 3-11:30p EST What You’ll Do: — Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change — Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design — Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach — Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members — Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels — Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps — Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action — Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed — Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes — Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You’ll Bring: — 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes — Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment) — Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure) — Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset — Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes — Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction — Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment — Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes — Strong telehealth competency, including comfort in conducting phone outreach and video calls — Reliable access to high-speed internet — Health coaching certification (NBC-HWC or ICF) is preferred, not required — Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required — Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required — Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required Salary and Benefits: The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Work Authorization and Location: This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. Benefits That Work For You: Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: — Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics — Whole-self care through wellness partnerships — Hybrid work, in office meals, and work together days — 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) — Annual professional development stipend and access to a personal career coach through Maven for Mavens — 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Equal Opportunity: Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Security: Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. Contact: For general and additional inquiries, please contact us at careers@mavenclinic.com.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. An Analyst II within the Risk Monitoring Team is responsible for independently managing high-priority and complex investigations in line with relevant policies and processes, supporting the risk assessment and monitoring of our global e-commerce merchants’ portfolio. In this role, you will review alerts generated by our in-house monitoring tools, conduct detailed quantitative and qualitative analyses, exercise sound risk-based judgement, and make informed decisions and well-reasoned recommendations. You will liaise with internal and external stakeholders, clearly communicate the results of your findings, and accurately document investigations in our case management tool. Through your reviews, you will identify potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommend appropriate actions to mitigate risk in both scenarios. What your responsibilities will be: - Demonstrate a proficient understanding of acquiring risk and maintain an in-depth working knowledge of card schemes’ rules. - Conduct comprehensive background checks on merchants and perform in-depth analysis and risk investigations using multiple internal and external resources, with a focus on high-priority and complex cases. - Complete complex tasks and milestones within tactical initiatives, special projects, and process-improvement activities. - Assist with quality assurance and mentor Analyst I colleagues by providing guidance and support, particularly on complex investigations. - Educate merchants and relevant stakeholders on fraud and dispute-management practices to support effective risk mitigation. - Create and communicate clear reports to relevant stakeholders on merchant risk concerns, investigation outcomes, and recommended actions. - Use AI tools effectively and responsibly to support research, analysis, documentation, and operational efficiency, while applying appropriate human judgement and oversight. - Suggest innovative ideas and provide feedback to enhance processes, controls, tools, and infrastructure, striving for continuous improvement in risk-monitoring operations. What you will need to be successful (skills and competencies) - Bachelor’s degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or a related field, with a minimum of three years of experience in a similar role. - Demonstrable knowledge or experience in the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes’ rules. - Proficient in managing structured processes and consistently identifying opportunities to streamline approaches and improve operational efficiency. - Exceptional analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to make informed, risk-based decisions in complex and time-sensitive situations. - Skilled at working collaboratively and communicating effectively, with the ability to positively influence stakeholders across various departments. - Capable of adapting to fast-paced and agile settings while managing demanding timelines, priorities, and schedules. - Proficient in English; additional fluency in French is a plus. - Demonstrates acute attention to detail, strong organisational skills, and effective time management. - Strong mentoring and training abilities, with the confidence to guide and support less experienced analysts. - AI fluent, with the ability to evaluate AI-generated outputs critically and use AI tools effectively and responsibly in risk-monitoring activities. Experience you will bring to the role: - As an Analyst II, you are expected to bring your experience in performing relevant analyses and conducting investigations for suspected fraudulent merchants and action flags in a timely manner. - You should possess strong verbal and written communication skills to document and articulate the requirements, analysis and recommendations in a clear and concise manner to the stakeholders and customers. - You must have a solution-driven approach with exemplary investigative and critical thinking skills. - You must also be detail-oriented, capable of multitasking, working independently with little supervision, and possessing good decision-making, time management, and organizational skills. - You will assist in mentoring and guiding junior analysts, ensuring knowledge transfer and skill development. You should also possess the ability to escalate and resolve complex issues and questions, serving as a primary point of contact for such matters. - You should demonstrate proven ability to assist in projects and collaborate effectively with cross-functional teams. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote, South Korea GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers. What you'll do Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform. Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR. Work with your key customers to drive adoption and consumption in new products. Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory. Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs. Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews. Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction. Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities. Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement. Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization. What you'll bring Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers. Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers. Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data. Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies. Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions. Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement. Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure. Experience driving adoption and consumption with customers whilst leading your account team. Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land. Adaptability, flexibility, creativity and a desire to build something new! About the team The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Australia GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers. What you'll do Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform. Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR. Work with your key customers to drive adoption and consumption in new products. Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory. Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs. Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews. Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction. Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities. Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement. Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization. What you'll bring Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers. Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers. Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data. Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies. Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions. Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement. Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure. Experience driving adoption and consumption with customers whilst leading your account team. Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land. Adaptability, flexibility, creativity and a desire to build something new! About the team The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Japanese citizen based in Japan Mandatory Japanese (native or professional level) and English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States; New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re launching dedicated Digital Natives coverage in North America, a new team built to serve companies whose products and business models are built around technology. These are cloud-first, developer-led organizations that build fast, scale fast, and evaluate vendors the way engineers do. This is a named account role with a focused portfolio of the most strategic digital native companies in the region. You will be full-cycle - driving new business, as well as expansion inside organizations where the buyer is often a CTO, VP of Engineering, or Head of Product, and where adoption frequently starts with a developer and an API key before it becomes an enterprise relationship. Your job is to find that momentum, multi-thread across technical and business stakeholders, and turn it into durable, multi-product partnerships. These aren’t transactional engagements. You’ll architect solutions that span across our ElevenAgents, ElevenCreative, and ElevenAPI platforms that require cross-functional collaboration to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You’re not just executing a playbook, you’re writing it. IN THIS ROLE YOU WILL - Own and grow a focused portfolio of named digital-native accounts in North America, driving both net-new business and expansion - Identify where our technology is already being used or evaluated inside an account and convert developer-led adoption into company-wide commitments - Develop and execute multi-year account strategies across product lines, teams, and use cases - Scope and close large ($xM+), complex deals, including multi-product, usage-based, and custom commercial structures - Build deep, multi-threaded relationships across engineering, product, platform, and executive stakeholders - Act as a strategic advisor on how AI voice and multi-modal agents fit into customers’ product roadmaps and architecture - Partner cross-functionally with Solutions Engineering, Forward Deployed Engineering, Customer Success, and Partnerships to deliver and expand value - Translate patterns from this segment into repeatable frameworks, offerings, and product insights that inform how we expand Digital Natives coverage to other regions and verticals - Feed learnings from the field into the product roadmap and the broader strategic sales playbook - Drive creative outbound and high-touch engagement strategies (onsites, technical deep dives, exec briefings, developer and founder events) REQUIREMENTS - 6-10+ years of quota-carrying experience with a focus on strategic or enterprise accounts - Experience selling to technology companies, high-growth startups, or developer-led organizations, ideally API, infrastructure, or platform products - Proven track record of closing and expanding seven-figure+ deals within named accounts - Experience leading complex, multi-threaded sales cycles where engineering and product leaders are the primary decision-makers - Strong ability to drive land-and-expand motions, including converting self-serve or usage-based adoption into enterprise agreements - Experience scoping consultative, custom deals that go beyond standard SKUs - Deep technical fluency, able to engage CTOs and engineering leaders credibly on APIs, integrations, latency, and architecture - Executive presence with the ability to influence founders and C-suite stakeholders on long-term AI strategy - Track record of translating customer needs into product feedback and roadmap influence - Creative, self-driven approach to outbound and pipeline generation - Comfortable operating in a high-growth, ambiguous environment, building a new coverage model from scratch - Willingness to travel for customer engagements (onsites, QBRs, executive meetings) - Strong bias toward action, ownership, and leveraging AI in day-to-day workflows We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: India Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Deliver CISP (Critical Incident Stress Programme) virtually Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Partner with our internal clinical team to improve programs and platform outcomes If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today. Requirements Education: Master’s degree in Psychology, Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in English and Punjabi Preferred: EAP experience, adult counseling, or managerial coaching Bonus: Openness to occasional onsite work

Location: Singapore The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts. This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees. What You'll Do Main Responsibilities Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts Own end-to-end delivery of the mental health benefits platform across assigned clients Develop and execute customised mental health programme strategies aligned to each client’s workforce needs Build strong, long-term relationships with senior HR and business stakeholders Drive client satisfaction, retention, and expansion opportunities Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy Identify product enhancement opportunities based on client feedback and insights Day-to-Day Activities Client Relationship Management Conduct regular client check-ins (weekly, monthly, quarterly) Prepare and present QBRs and impact reports Respond to client queries, escalations, and operational requests Align on programme priorities, campaign calendars, and engagement initiatives Manage renewals conversations and identify upsell/cross-sell opportunities Programme Delivery & Project Management Oversee implementation timelines and onboarding processes Coordinate webinars, roadshows, campaigns, and engagement initiatives Ensure platform configurations, credits, and reporting are accurate Track project milestones and manage internal follow-ups Ensure service quality standards are maintained across clinical and operational delivery Strategic Advisory & Consulting Develop tailored engagement strategies based on workforce demographics and needs Advise clients on mental health trends, utilisation benchmarks, and best practices Provide recommendations to improve adoption, communication, and ROI perception Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity) Data Analysis & Insights Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS Analyse trends and identify risks or growth opportunities Develop insights and narratives to demonstrate programme impact Use data to inform renewal and expansion discussions Cross-Functional Collaboration Translate client feedback into clear product and operational requirements Work with Product and Engineering on feature enhancements or fixes Partner with Marketing on engagement campaigns and communication materials Coordinate with Clinical and Delivery Ops for service quality and provider matters Support Sales in enterprise pitches, renewals, and expansion proposals Continuous Improvement & Innovation Identify recurring pain points and process inefficiencies Contribute to internal playbooks, best practices, and reporting frameworks Proactively suggest platform improvements to enhance scalability and client value Requirements Who You Are Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients. Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients. Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders. Ability to work independently and as part of a team, with a strong sense of accountability and ownership. Familiarity with mental health benefits and/or related industries is a plus. Open to candidates from Malaysia (hybrid) and the Philippines (remote) Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together