Задачи — полный цикл НТ: разработка средств, целевые запуски, сбор и анализ метрик, фиксация ошибок и отчётность. Опыт в нагрузочном тестировании от 1 года.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Задачи:
— Установление и поддержание отношений с разработчиками и техническим сообществом.
— Создание контента (технические статьи, руководства, видеоуроки) для привлечения разработчиков к нашей платформе.
— Проведение вебинаров, хакатонов и других мероприятий для продвижения технологий компании.
— Участие в технических конференциях, выступления с презентациями.
— Помощь разработчикам в интеграции и использовании нашего API/SDK.
— Сбор обратной связи от сообщества для улучшения наших продуктов.
— Работа в тесной связи с командами маркетинга, разработки и продуктового менеджмента.
Требования:
— Опыт работы с блокчейн-технологиями и понимание принципов децентрализованных систем.
— Умение писать качественные технические материалы (руководства, документацию, статьи).
— Отличные коммуникативные навыки, как устные, так и письменные.
— Опыт проведения технических мероприятий (вебинары, воркшопы, хакатоны).
— Знание хотя бы одного языка программирования (например, JavaScript, Python, Rust, или Solidity).
— Уровень английского языка: Upper-Intermediate и выше.
Условия:
— Конкурентоспособную заработную плату от $4800 до $7000 в месяц, в зависимости от опыта и квалификации.
— Возможность работать в инновационной блокчейн-компании.
— Полностью удалённый формат работы и гибкий график.
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На проекте банковского заказчика предстоит создавать AI-агентов, строить MLOps-инфраструктуру и работать с данными для ML. создавать AI-агенты и платформы для них;
Location: Remote, Global
About the Role
We're looking for a FinOps Data Engineer to help drive cost optimization and cloud financial governance across our AWS infrastructure and GCP footprint. You'll work cross-functionally with Engineering, Finance, and Product to find and ship savings, build the tooling necessary to maximize efficiency of every dollar spent in the cloud, and cultivate a culture of cost awareness across engineering teams. This role owns the data side of that mission: the models, pipelines, and analysis that make cost, usage, and margin numbers trustworthy across the company.
This is a hands-on engineering role, not an analyst seat. You'll do the schlep work other teams don't have time for, digging into a bucket's access pattern, writing the dbt model or Python pipeline that ships the fix, building the cost-vs-revenue mart that answers a margin question once instead of every time, and chasing a number until it reconciles. Strong communication matters as much as technical depth, you'll regularly explain a savings case or a data model's implications to an engineering team, a finance stakeholder, and a leadership audience in the same week.
What You'll Be Responsible For
In this role, you'll:
- Find and ship savings across AWS and GCP: Analyze billing, usage, and cost trends to identify opportunities, rightsizing, storage lifecycle policies, data transfer, and spot/auto-scaling. Take ideas from identification through to a realized dollar figure, not just a recommendation.
- Build and maintain the FinOps data pipeline: Design and run the BigQuery/dbt models that turn raw billing and usage data (CUR, Storage Lens) into reconciled, trustworthy mart tables, the foundation everything else in FinOps is built on.
- Build cost-vs-revenue and customer segmentation models: Model unit economics and margin by product line and customer segment, and extend coverage as new products and segments come online.
- Apply data science to cost and usage data: Build forecasting models, detect anomalies statistically rather than by threshold alone, and quantify savings opportunities (e.g. storage lifecycle, request-cost patterns) with rigor a spreadsheet can't match.
- Build and maintain cost attribution: Tagging policies, cost allocation, and chargeback/showback so engineering teams can see and own their own spend. This is foundational work other savings work depends on.
- Automate cost governance: Build automated cost reporting, anomaly detection, and alerting. Write the scripts and infrastructure-as-code (Python, Terraform, Lambda) that enforce cost policy rather than relying on manual review.
- Partner with engineering on architecture decisions: Bring cost into the room early, cost-efficiencies are cheaper to get right at design than to retrofit.
- Work with Finance on forecasting and reporting: Support budget tracking and financial KPIs; build dashboards and self-serve analytics engineering and finance can both read.
You Might Be a Good Fit If You
- Have strong AWS expertise and working GCP knowledge, including pricing models, billing structures, and cost optimization mechanics.
- Have data engineering depth: dbt, BigQuery (or an equivalent modern warehouse), SQL at scale, and data modeling for analytics (dimensional modeling, incremental models, testing).
- Have data science fundamentals: statistical forecasting, anomaly detection, and experimentation, and know when a rigorous model beats a rule of thumb.
- Have automation and scripting skills: Python, Terraform/ pulumi, Lambda, or Bash.
- Are comfortable with cost/billing tooling: AWS Cost Explorer, Cost & Usage Reports, GCP Billing Reports, and BI/dashboarding (we use Hex).
- Have experience with, or are comfortable picking up, Linear and Notion as the system of record for tracking and documenting FinOps work.
- Experience with a dedicated cloud cost management platform (e.g. CloudZero, Vantage, or similar) is a plus, not required.
- Can analyze cost data and present it clearly to both technical and non-technical audiences.
- Have prior experience spanning data analytics, data engineering, or data science in a FinOps, cloud cost management, or cloud governance context.
- Are energized by doing the unglamorous, high-leverage work (the schlep) that unblocks other teams, and by working cross-functionally without positional authority.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
About the Role
We’re looking for a Security Engineer with deep expertise in source code analysis and offensive product security research. You’ll dig into complex software architectures, trace how code behaves at runtime, uncover subtle vulnerabilities, and address the systemic flaws behind them.
Embedded in our core engineering team, you’ll help shape security decisions from early design through release and adoption. This is a hands-on engineering and research role: you’ll combine your security expertise with frontier AI tools to find vulnerabilities, develop fixes, and make Metabase secure by default across its product, dependencies, and runtime.
Things you’ll do
Partner with engineers throughout feature development, bringing security expertise to design, implementation, release, and adoption.
Build security-focused features, lead security improvements across the codebase, and implement fixes that address root causes.
Use and evaluate advanced AI tools to scale code analysis, vulnerability research, and secure engineering practices.
Conduct offensive research into Metabase, develop proofs of concept, and validate vulnerabilities.
Assess findings based on exploitability and real-world impact, define clear remediation criteria, and verify that fixes are effective.
Turn individual findings into broader improvements that prevent entire classes of vulnerabilities.
What you bring
A demonstrated track record of finding and exploiting application vulnerabilities through source code analysis and hands-on research.
The ability to independently navigate unfamiliar codebases, understand complex architectures, and reason about runtime behavior and trust boundaries.
Experience with application security challenges, including authentication, authorization, injection, and unsafe handling of untrusted data.
Sound judgment about exploitability and real-world impact, and the ability to communicate findings and remediation options clearly.
Strong software engineering skills, including the ability to implement durable security fixes. Experience in Clojure, or a strong desire to learn.
A thoughtful approach to AI-assisted security work, using these tools to extend your expertise while independently validating their output.
Ownership and curiosity: you pursue difficult questions, collaborate closely with engineers, and follow findings through to resolution.
Compensation
The US base salary range for this role is $160K–$225K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Задачи:
— вести сбор требований с бизнес‑стейкхолдерами
— проектировать модели данных по паттернам medallion‑архитектуры (bronze/silver/gold)
— строить и оптимизировать ETL/ELT‑пайплайны с dbt
— настраивать проверки качества данных (Great Expectations)
— оптимизировать Spark‑джобы под SLA
— диагностировать проблемы в многосистемных пайплайнах
— поддерживать документацию и runbook’и
Требования:
— от 5 лет опыта в Data Engineering
— продвинутое владение Python, Spark и SQL
— опыт работы с AWS и Databricks
— знание Kafka и инструментов современного Data‑стека (dbt, Airflow или аналогов)
— понимание dimensional‑моделирования (star/snowflake‑схемы)
— понимание принципов проектирования хранилищ данных и архитектур (lambda, kappa, lakehouse)
— умение структурировать задачи для работы с ИИ‑ассистентами
— знание топологий систем
— уровень английского — Intermediate и выше.
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- Деплоить, обновлять и эксплуатировать сервисы Big Data платформы: HDFS, Ozone S3, Iceberg и др. - Поддерживать пилот: перестраивать работу кластера под тысячи мелких таблиц и файлов.
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• Опыт администрирования Linux (RedOS / Fedora / CentOS), управление пользователями, контейнеризация (Docker). • Опыт с Yandex Cloud: VPC, Cloud DNS/Certificate Management, Compute/GPU, AI Studio, IAM/Users/Service Accounts.
Location: San Francisco, CA; Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We're looking for a Fullstack Engineer to work on LangSmith, our commercial AI observability and evals platform product. In this role, you'll have the opportunity to build new features and functionality for the platform while working close enterprise customers, developer end-users and internal stakeholders.
WHAT YOU WILL DO
- Develop and implement key product features working across our entire Go, Python, and Typescript stack
- Collaborate closely with product and design teams to iterate on new features and enhance the product roadmap
- Drive aggressive project timelines while ensuring high engineering standards are being met by writing clean, maintainable, and well-tested code
HOW TO BE SUCCESSFUL IN THIS ROLE
- 2+ years of experience in software engineering working on complex platform products
- Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend
- Solid understanding of database systems, particularly Postgres and Redis
- Experience designing and scaling APIs, preferably in high-performance, data-intensive applications
- Strong ownership and a “get stuff done” mindset - comfortable shipping fast and iterating based on user feedback
- Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers
- Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms
Compensation
Annual salary range: $145,000-180,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
ГибридseniorSan Francisco, California
УдалённоМожно работать из любой страны
УдалённоE-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
ОфисSan Francisco, CA; Boston, MA; New York, NY
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