Location: Singapore
Workplace: Hybrid
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and now expanding across Asia Pacific. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase
- Generate a strong pipeline and exceed quarterly and annual targets
- Build relationships with key stakeholders within accounts
- Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact
- Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team
What we're looking for
- 5+ years in a quota-carrying sales role
- Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool
- SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment
- Strong written and verbal communication, presentation, and product demonstration skills
- Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development.
Own Order Management across the Customer Lifecycle
- Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms
- Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting
- Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge
Accelerate usage tracking and reporting
- Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents
- Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer
- Serve as the owner for usage questions from customers, Sales, and Agent Development
Support our Deal Operations and Velocity
- Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability
- Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time
Build the Operational Machine with us
- Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them
- Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models
- Ramp from running standard processes to owning complex and ambiguous scenarios
WHAT YOU’LL BRING
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
- Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers
- Ability to identify areas for improvement and build solutions using AI tooling
- Based in San Francisco and able to work in-office with the team
EVEN BETTER…
- Experience with usage-based billing (commitments, overages, credits, true-ups)
- Familiarity with Quoting and Contract Lifecycle Management tools
- SQL or spreadsheet modeling skills
- Exposure to sales compensation, revenue recognition, or partner and reseller billing
- Experience at a high-growth company where you helped stand up a process from scratch
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
We are looking for a
Senior DevOps / Platform Engineer
to develop and operate GoMining's cloud platform.
The primary focus of this role is
GCP and Kubernetes
, infrastructure and application delivery automation, and the reliability and security of production services.
You will maintain and improve our existing infrastructure, contribute to the development of the next generation of our platform, and help product teams ship changes safely and efficiently.
Responsibilities
Develop and operate infrastructure in
GCP
, including GKE, virtual machines, networking, load balancers, storage, and managed services.
Manage Infrastructure as Code with
Terraform
: develop modules, manage state and dependencies, ensure reproducible changes, and identify configuration drift.
Operate
Kubernetes
: upgrade clusters and platform components, configure autoscaling, workload placement, network policies, and resource allocation.
Develop
CI/CD and GitOps
using GitLab CI and Flux / Argo CD, automating builds, checks, deployments, controlled releases, and rollbacks.
Build observability across metrics, logs, distributed tracing, and actionable alerting. Define and improve
SLIs/SLOs
together with engineering teams.
Troubleshoot production incidents and performance issues, conduct root cause analysis, and eliminate recurring failure patterns.
Implement least-privilege access, environment and service isolation, secure secrets management and rotation, and infrastructure audit controls.
Maintain backup processes and regularly validate recovery of critical data and infrastructure according to agreed
RPO/RTO
.
Help engineering teams prepare services for production, including health checks, resource configuration, telemetry, and deployment procedures.
Optimize cloud infrastructure usage and costs while maintaining reliability requirements.
Maintain infrastructure documentation, operational runbooks, and recovery procedures.
Requirements
Strong hands-on experience independently operating
production infrastructure and Kubernetes
, including upgrades, troubleshooting, and disaster recovery.
Strong experience with
GCP
, including GKE, Compute Engine, VPC, IAM, and Cloud Storage; good understanding of Cloud SQL, Cloud Logging, and Cloud Monitoring.
Hands-on experience with
Terraform
, including modules, remote state, locking, importing existing resources, and safely applying infrastructure changes through CI.
Deep knowledge of
Kubernetes and containerization
: Deployments, StatefulSets, Services, Ingress, storage, requests/limits, probes, autoscaling, RBAC, and NetworkPolicy.
Experience with
Helm and Kustomize
.
Strong Linux administration skills, preferably Debian/Ubuntu: processes, systemd, filesystems, disks, and resource troubleshooting.
Strong networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, routing, NAT, load balancing, and firewalls.
Ability to troubleshoot connectivity issues across applications, Kubernetes clusters, networks, and cloud services.
Experience building CI/CD pipelines, preferably with
GitLab CI
, and strong understanding of Git and GitOps principles.
Understanding of runner permissions, secrets protection, and production deployment controls.
Automation skills with
Bash and Python
, including maintainable infrastructure scripts and API integrations.
Experience with monitoring, logging, and alerting using tools such as
Prometheus, Grafana, or Cloud Monitoring
.
Practical experience operating
PostgreSQL
and understanding Redis and RabbitMQ, including availability, connections, replication or clustering, backup, and recovery.
Strong understanding of cloud security principles: least privilege, service accounts, Workload Identity, secrets management, network segmentation, and access auditing.
Ability to independently deliver infrastructure changes to a validated production result, explain technical trade-offs, and collaborate effectively with Engineering and Security teams.
Nice to Have
Experience with
Flux CD, Argo CD, Ansible, and HashiCorp Vault
.
Experience with
OpenTelemetry
and distributed tracing.
Experience migrating infrastructure between clouds or Kubernetes clusters, including database migrations with limited downtime.
Experience designing disaster recovery strategies and conducting recovery exercises.
Cloud cost optimization and capacity planning experience.
Experience with
DigitalOcean, Hetzner, or AWS
.
Ability to read and troubleshoot JavaScript / TypeScript applications.
Experience operating financial or payment services with strict requirements around access control, auditing, reliability, and data integrity.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Georgia; Serbia; Armenia; Cyprus
We are looking for a
Senior Content Manager
to own and grow GoMining's social media presence across
YouTube, Instagram, TikTok, X, LinkedIn, and Telegram
.
This is a hands-on role combining content strategy, production, distribution, community management, and growth. You will be responsible not only for reach and engagement, but also for turning social audiences into registered and paying users.
We are looking for someone who understands both crypto culture and mainstream digital audiences, can translate complex products into compelling stories, and knows how to build content that performs.
Responsibilities
Content Strategy & Production
Develop content strategies for different audiences, platforms, and markets.
Adapt content to platform-specific formats, algorithms, and user behavior.
Translate complex crypto, financial, and technical products into clear and engaging stories.
Create and develop original content across short-form video, graphics, photos, threads, and other formats.
Work closely with designers and video editors to produce high-quality content.
Repurpose product updates, PR materials, and long-form content into platform-native social content.
Own the content calendar and publishing workflow.
React quickly to trends, news, and market events while maintaining a consistent brand voice.
Growth & Performance
Develop social media as a measurable acquisition and conversion channel.
Own social KPIs across reach, engagement, traffic, registrations, and paying users.
Set up and maintain tracking through UTMs, attribution, and analytics tools.
Analyze performance, generate actionable insights, and continuously test new formats and growth hypotheses.
Build and scale KOL and influencer collaborations — from sourcing and briefing to negotiation and ROI measurement.
Experiment with unconventional organic growth mechanics where relevant.
Align social activity with CRM, Retention, SEO, Performance Marketing, and PR.
Community & Brand
Monitor community sentiment and manage moderation across social channels.
Support crisis communication and respond to scams, impersonation, negative feedback, and reputational risks.
Work with Product, Design, Legal, and Leadership on large-scale multi-channel campaigns.
Ensure content complies with regulatory requirements for financial and crypto products, including geo-restrictions and communication limitations.
Requirements
4+ years of hands-on social media and content management experience.
Proven experience growing
YouTube, Instagram, TikTok, X, LinkedIn, and/or Telegram
channels.
Portfolio or case studies demonstrating measurable growth in reach, engagement, acquisition, or revenue.
Experience working with large-scale B2C digital products.
Proven ability to turn social media audiences into registered or paying users.
Experience with crypto products and communication for both mainstream and crypto-native audiences.
Strong understanding of social media analytics, attribution, UTMs, and funnel tracking.
Experience working with KOLs and influencers.
Ability to independently develop strategy, generate ideas, and manage content production.
Strong understanding of platform trends, algorithms, and content formats.
Near-native or native-level English (C1/C2), with excellent writing and editing skills.
Would be a plus
Experience growing and managing communities on Reddit.
Experience with CoinMarketCap Community, CoinGecko, Binance Square, or similar crypto platforms.
Experience with financial, fintech, investment, or other regulated products.
Experience working with global B2C brands.
Familiarity with AI tools for content creation, research, and workflow automation.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Aberdeen, United Kingdom
Location
: Offshore / Worldwide Operations
Reports To
: Operations Manager / Marine Manager
Start Date
: Immediate
Interocean is seeking a highly experienced Jack-Up Rig Mover to join our team for operations in Worldwide. The Jack-Up Rig Move Specialist is responsible for planning, coordinating, supervising, and executing safe and efficient jack-up rig moves. The role provides technical expertise throughout all phases of rig relocation, including feasibility studies, route assessment, pre-load monitoring, jack-up and jack-down operations, towing activities, and post-move reporting. The position ensures compliance with client requirements, industry standards, and company safety procedures.
Key Responsibilities:
Lead and supervise jack-up rig move operations from planning through completion.
Develop rig move procedures, method statements, and risk assessments.
Conduct location assessments, environmental reviews, and seabed evaluations.
Review geotechnical, bathymetric, and metocean data to determine site suitability.
Coordinate with clients, vessel owners, marine warranty surveyors, and offshore personnel.
Provide technical guidance during jack-up, transit, positioning, and jack-down activities.
Monitor towing operations and ensure compliance with approved rig move procedures.
Assess rig leg penetration, footing capacities, punch-through risks, and air gap requirements.
Participate in HAZID, HAZOP, SIMOPS, and pre-job planning meetings.
Ensure all operations are conducted in accordance with applicable regulations, industry best practices, and company management systems.
Maintain accurate operational records and prepare detailed rig move reports.
Investigate incidents, near misses, and operational anomalies when required.
Mentor junior personnel and offshore teams on rig move planning and execution.
Requirements
Essential Qualifications
Degree or equivalent qualification in Marine Engineering, Nautical Science, Marine Operations, or a related discipline.
Recognised offshore survival and medical certification.
Valid industry-standard offshore training certificates relevant to operating region.
Experience
Minimum 10 years' experience in offshore marine operations.
Significant experience planning and executing jack-up rig moves.
Proven experience working with independent-leg cantilever and slot jack-up rigs.
Experience reviewing geotechnical and geophysical survey data.
Experience coordinating with Marine Warranty Surveyors and regulatory bodies.
Familiarity with international offshore drilling operations.
Technical Knowledge
Jack-up rig stability and structural limitations.
Rig move analysis and feasibility studies.
Towing operations and marine assurance processes.
Seabed hazards and geotechnical interpretation.
Marine navigation and positioning systems.
Offshore safety management systems.
Risk assessment and emergency response procedures.
Key Competencies
Strong leadership and decision-making skills.
Excellent planning and organisational ability.
Effective communication and stakeholder management.
High level of situational awareness and safety focus.
Ability to work under pressure in dynamic offshore environments.
Strong analytical and problem-solving skills.
Benefits
Competitive compensation package
Supportive team culture
Location: Kurtköy, Turkey
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Turkish and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Sydney, Australia
FP Markets Group of Companies
is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time
Customer Support Specialist
in our Sydney office - a certified
Great Place to Work®
.
The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms.
The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey.
Reporting to: General Manager
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company’s website and trading platforms
Communicating with clients regarding the company’s products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:
Computer literacy with excellent working knowledge of Microsoft Office applications
Knowledge and experience in FX, CFD industry will be considered advantageous
A team player with excellent communication skills
Fluency in English is essential
Knowledge of additional language will be an advantage but not essential
Ability to work on public holidays
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Free access to multiple sports and wellness facilities across the country
A day off on your Birthday
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Sydney, Australia
FP Markets Group of Companies
is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time
Customer Support Specialist
in our Sydney office - a certified
Great Place to Work®
.
The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms.
The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey.
Reporting to: General Manager
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company’s website and trading platforms
Communicating with clients regarding the company’s products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:
Computer literacy with excellent working knowledge of Microsoft Office applications
Knowledge and experience in FX, CFD industry will be considered advantageous
A team player with excellent communication skills
Fluency in English is essential
Knowledge of additional language will be an advantage but not essential
Ability to work on public holidays
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Free access to multiple sports and wellness facilities across the country
A day off on your Birthday
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Philippines
The Role
As a Clinic Associate within Health Solutions, you will play a key role in supporting the day-to-day operations of Intellect Clinic and ensuring a smooth and positive client experience. Your primary responsibility will be to support clients in accessing Intellect’s clinical services and to coordinate clinic operations remotely across various channels, including WhatsApp, email, chat and calls. You will work closely with the Singapore-based clinic operations and clinical teams to support appointment coordination, client enquiries, administrative workflows and other backend clinic operations
What You'll Do
Clinic Operations & Administrative Support
Support the clinic team in ensuring smooth day-to-day operations across Intellect’s clinics.
Manage frontline client enquiries through WhatsApp, email, chat and calls.
Coordinate client registrations, appointment bookings, rescheduling and cancellations.
Maintain accurate client information and records within the Electronic Medical Record (EMR) and relevant internal systems.
Support clinician scheduling and appointment coordination, including follow-ups with clients where required.
Support payment-related administration, including payment tracking, invoicing and reconciliation workflows.
Maintain accurate operational trackers and support routine clinic reporting.
Escalate operational, client or clinical-related concerns to the appropriate team member where required.
Client Engagement
Engage with both private and corporate clients to support access to Intellect Clinic services.
Provide clear information on available clinic services, clinician options, appointment availability and relevant administrative processes.
Guide clients through the booking and onboarding process and support timely follow-up where needed.
Coordinate with internal teams to resolve client enquiries and ensure continuity of care.
Clinician & Internal Coordination
Support clinicians with administrative and scheduling-related matters.
Follow up on outstanding operational items, documentation or client coordination where required.
Coordinate closely with Singapore-based Clinic Assistants and Health Solutions to ensure adequate coverage and smooth handovers.
Support leave and business continuity coverage for backend clinic operations.
Corporate / B2B Operational Support
Support the Health Solutions / Care Operations teams in receiving, documenting and coordinating corporate service requests.
Assist with eligibility verification, referral administration and appointment coordination where applicable.
Support administrative processes and respond to relevant stakeholder enquiries.
Requirements
Candidates should possess at least a Bachelor’s Degree or equivalent qualification.
Previous experience in healthcare administration, clinic operations, customer support, care coordination or a similar operational role is preferred.
Strong written and verbal communication skills.
Comfortable engaging with clients through WhatsApp, email and calls.
Responsible, meticulous, organised and able to work independently in a remote environment.
Strong attention to detail when managing client information, schedules and administrative workflows.
Comfortable working across multiple digital systems and proficient with technology.
Good command of written and spoken English. Additional language capabilities are advantageous.
Ability to work closely with a Singapore-based team and support clinic operating hours where required.
Candidates must be comfortable with a rostered shift arrangement, which will include evening shifts and Saturday coverage (44 hours per week, including three night shifts weekly and two Saturdays per month (half day: 10:00 AM – 2:00 PM).
Location & Working Arrangement
Open to remote candidates based in the Philippines.
The role will primarily support Intellect’s Singapore clinic operations remotely. Working hours will be aligned with Singapore clinic operating requirements and will be rostered accordingly, including evening shifts and Saturdays.
Candidates should be comfortable collaborating closely with the Singapore-based team and supporting business continuity coverage where required.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Madrid, Spain; Barcelona, Spain; València, Spain
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Spain
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
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Privacy Notice
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Location: Dubai, United Arab Emirates
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Skills & Qualifications
Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
Location: Nuremberg, Germany
High-Value Sales Representative
Are you a driven sales professional with a passion for building strong relationships and delivering exceptional results? Join our client's dynamic team as a High-Value Sales Representative for Germany, where you’ll lead expansion into new markets.
Key Responsibilities:
New Customer Acquisition:
Identify and secure contracts with new clients, driving growth in untapped markets.
Sales Strategy:
Plan, execute, and elevate your sales activities in line with our company’s values and objectives.
Full-Cycle Sales:
Own the entire sales process—from prospecting to closing—ensuring you meet or exceed targets.
Lead Generation:
Proactively seek out new customers in your territory, initiating conversations that build trust and spark interest.
Relationship Building:
Engage prospects personally, helping them feel confident and connected to our brand.
Compelling Presentations:
Confidently present our solutions to both individuals and groups, leaving a lasting impression.
Decision-Maker Outreach:
Schedule and lead impactful meetings with key decision-makers.
Needs Analysis
: Gather essential information about customer needs to tailor your approach and craft compelling offers.
Sealing the Deal:
Lead negotiations, handle objections, and secure favorable outcomes for both the customer and the company.
Competitor Awareness:
Stay informed on competitors’ actions to sharpen your strategy.
Collaboration:
Partner with Sales Managers and Business Unit Managers for joint visits and knowledge sharing.
CRM Reporting:
Maintain up-to-date records of your sales activities and progress.
What We’re Looking For:
Proven Sales Expertise
: You have a track record of high achievement in B2B sales.
Industry Knowledge:
Experience in the textile rental business is a strong advantage.
Sales Enthusiasm:
You’re passionate about sales and motivated by hitting targets.
Communication Skills:
Fluent in German, with basic English knowledge a plus.
Tech Savvy:
Comfortable with basic PC tools (Word, Excel, PowerPoint).
Driving License:
B license required; driving experience preferred.
Positive and Open-Minded:
You see challenges as opportunities, embrace diverse perspectives, and communicate diplomatically.
Excellent Listener:
You understand the power of listening and interpreting customer behavior to create tailored solutions.
What our client offers:
Competitive Salary
along with a company car
Bonus Structure:
German employment contract and earnings based on your performance.
Professional Growth:
Join a company that values continuous learning and development.
Supportive Team:
Work alongside experienced colleagues who share knowledge and best practices.
This is your chance to make a significant impact on the business while building a rewarding sales career. If you’re ready to take the next step, apply today!
Location: Italy
About our client
Our client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from their Swiss R&D, they're expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions.
Join them as they shape the emerging longevity space, fostering healthier, longer lives.
As a Affiliate Marketing Manager, you will be a vital member of their Growth team and responsible for building strong relationships with influencers and brand ambassadors across Europe, particularly within Italian-speaking markets. If you are passionate about health, wellness, and longevity, and excited to work in a fast-paced, science-driven environment, this role is perfect for you.
What will you do
Identify, recruit, and manage relationships with influencers, creators, and brand ambassadors in the health, wellness, beauty, and longevity niches (
managing Italian affiliates from GOAFFPRO
).
Develop and coordinate influencer marketing campaigns from outreach to contract negotiation, content briefing, and reporting.
Monitor influencer content to ensure quality and brand compliance.
Analyze and report on influencer campaign performance, providing insights and optimization suggestions.
Stay up-to-date with industry trends, emerging talents, and new platforms.
Support cross-functional initiatives across paid social, partnerships, and community-building efforts.
Requirements
Bachelor's degree in marketing, communications, or a science-related field
0–3 years of experience in influencer marketing, brand partnerships, or social media
(including internships).
Fluent in Italian and English (written and spoken); French is an advantage.
Demonstrated organizational and project management abilities.
Creativity, proactivity, and self-motivation.
Excellent interpersonal and negotiation skills.
A strong passion for health, wellness, science, and longevity.
Why join them:
Our client believes that the best companies help you live your life the way you want and become the person you want to be. That's why they focus on promoting your personal freedom and growth. As a member of their team, you'll enjoy:
Working at a well-funded, early-stage startup in the longevity industry.
Being part of a dynamic, high-performing, and fun team.
A high degree of personal responsibility, creative freedom, and opportunities.
Collaborating with the brightest researchers in the longevity field and with successful and renowned serial entrepreneurs.
Fully remote opportunities with home office/coworking support.
A strong team culture with regular team events and off-sites.
Join them as they shape the emerging longevity space, fostering healthier, longer lives!
Contract Type: This position is available under either a B2B or freelance agreement.
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a commercially minded Performance Ads Manager to drive high-quality lead generation and growth for our clients.
In this role, you’ll be directly responsible for the performance of client open-day campaigns, with a focus on filling events while maintaining efficient acquisition costs. You won’t simply be managing campaigns — you’ll take ownership of performance across the funnel, from creative strategy and paid acquisition through to landing page conversion and lead-to-booking rates.
You’ll continuously analyze local competition, test new creative approaches, identify opportunities for improvement, and use performance data to make informed decisions. This is a great opportunity for a proactive performance marketer who enjoys taking ownership and wants to have a visible impact within a small, collaborative team.
Key Responsibilities
Manage, optimize, and scale paid social campaigns to consistently generate enough qualified leads to fill client open days.
Maintain CPL (Cost Per Lead) within agreed target ranges while protecting lead quality.
Monitor and improve lead-to-booking rates through ongoing funnel analysis and optimization.
Conduct regular competitor and market research to help clients remain competitive within their local markets.
Develop, brief, and test new creative concepts in collaboration with content creators.
Continuously optimize and A/B test landing pages to improve conversion rates.
Analyze campaign performance and identify opportunities to improve acquisition efficiency and overall results.
Produce detailed monthly reports highlighting performance, meaningful optimizations, tests, and strategic changes.
Use AnyTrack and server-side tracking to maintain accurate campaign data and attribution.
Proactively identify performance issues and implement solutions rather than waiting for direction.
Requirements
High levels of professional ownership, clear communication, and accountability, with the ability to learn from mistakes and adapt quickly.
Proven experience developing paid advertising creative strategies and directing content creators to produce high-performing assets.
Previous experience working within an agency environment and the ability to thrive in a small, collaborative team.
Strong technical knowledge of paid media platforms, campaign optimization, and performance marketing fundamentals.
A proven track record of working toward specific lead generation, CPL, conversion, or booking targets.
Strong analytical skills and the ability to turn campaign and funnel data into actionable decisions.
Ability to work standard UK business hours.
Broader digital marketing knowledge and the versatility to support a small, agile team across different marketing functions when required.
Experience using GoHighLevel is a must have.
Experience using Basecamp or similar project management tools.
Experience using AI tools effectively and building automations that improve marketing performance or operational efficiency.
Comfortable working with tracking and attribution tools such as AnyTrack, including an understanding of server-side tracking.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Barcelona, Spain
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an
Account Manager
you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Catalonia, Spain.
What You’ll Do:
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.
Requirements
Must have:
Relevant Experience
. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
Market Knowledge
. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Competence in API technology deals is a plus.
CRM knowledge.
Language knowledge.
Fluent in Catalan & Spanish. Intermediate English; other languages are advantageous;
Travel Requirements
. Up to 50% of travel time may be required;
Must have a car/motorbike and valid driver's license.
Analytical skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
International mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Cyprus; Bulgaria; Poland; Russia; Dubai, United Arab Emirates; Georgia
Job Description (JD)
Job Title
Head of Analytics – Global Multi-Product Broker
Location
Limassol, Cyprus (Hybrid) or Remote (UTC−1 to UTC+4)
Reporting To
Chief Marketing Officer (CMO)
About the Role
We are seeking an experienced
Head of Analytics
to establish and lead our analytics function from the ground up. This is a unique opportunity to define the company's data strategy, build the analytics architecture, and create the foundations for data-driven decision-making across a rapidly growing multi-product brokerage business.
Operating across CFDs, cryptocurrency, proprietary trading, and prediction markets, the business has reached significant scale without a centralized analytics function. As the first Head of Analytics, you will have full ownership of building the data ecosystem, defining business metrics, implementing attribution models, and establishing analytics best practices that will shape the organization for years to come.
Key Responsibilities
Analytics Strategy & Leadership
Build and lead the company's first centralized analytics function.
Define the long-term analytics vision, roadmap, and operating model.
Establish data governance standards, metric definitions, and reporting frameworks.
Partner with executive leadership to enable data-driven strategic decisions.
Direct and mentor embedded analysts across multiple business functions.
Data Infrastructure & Architecture
Design and implement the end-to-end analytics technology stack.
Select and deploy data warehousing, transformation, visualization, and reporting solutions.
Build scalable analytics infrastructure to support multiple financial products.
Develop a canonical data model across the organization.
Ensure data quality, consistency, accessibility, and governance.
Marketing & Attribution Analytics
Design and implement multi-touch attribution across:
Paid Search
Paid Social
Affiliate Marketing
Mobile Acquisition
Partner Programs
Build unified customer journey tracking from first interaction through trading activity.
Deliver accurate ROI and customer acquisition insights across all marketing channels.
Establish standardized marketing performance metrics.
Business Intelligence & Performance Reporting
Develop real-time executive dashboards and KPI reporting.
Create a single source of truth for business-critical metrics.
Build reporting frameworks across CFDs, Crypto, Prop Trading, and Prediction Markets.
Translate complex analytical findings into actionable business recommendations.
Experimentation & Decision Science
Establish a company-wide hypothesis testing and experimentation framework.
Design and evaluate A/B tests and controlled experiments.
Ensure business decisions are supported by statistically sound analysis.
Champion a culture of evidence-based decision making.
Stakeholder Management
Collaborate closely with Marketing, Product, Technology, Operations, and Commercial teams.
Resolve cross-functional alignment on data definitions and reporting standards.
Present analytical insights to senior leadership and executive stakeholders.
Team Building
Lead, coach, and develop embedded analysts.
Design the future analytics team structure.
Recruit and onboard analytics talent aligned with company culture and business goals.
Key Deliverables (First 12 Months)
Months 1–6
Build the analytics infrastructure and technology stack.
Implement event tracking across all customer touchpoints.
Deploy centralized data warehouse and transformation pipelines.
Launch UUID-based attribution across all marketing channels.
Establish data governance framework and documentation.
Months 6–9
Develop and implement the organization's canonical data model.
Standardize definitions for key business entities and KPIs.
Align stakeholders around consistent business metrics.
Months 9–12
Deliver real-time KPI dashboards across all business lines.
Launch experimentation and hypothesis testing framework.
Enable marketing and product teams to make data-driven decisions.
Begin scaling the analytics organization through strategic hiring.
Requirements
Required Qualifications
Bachelor's degree in Analytics, Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, or a related field.
Master's degree is advantageous.
Experience Required
Significant experience in Analytics, Business Intelligence, or Data Leadership roles.
Experience building an analytics function from the ground up.
Strong background in financial services, brokerage, fintech, cryptocurrency, trading platforms, or similar digital businesses.
Demonstrated experience implementing multi-touch attribution models.
Proven success designing analytics architecture and selecting technology stacks.
Experience leading cross-functional analytics initiatives.
Experience managing or mentoring analytics professionals.
Technical Skills
Data Warehousing
ETL/ELT Architecture
SQL
Python or R
Business Intelligence tools (Power BI, Tableau, Looker, etc.)
Marketing Attribution Platforms
Event Tracking Frameworks
Data Modeling
Dashboard Development
Statistical Analysis
Experiment Design (A/B Testing)
Data Governance
Core Competencies
Strategic Thinking
Analytical Problem Solving
Leadership & Team Development
Stakeholder Management
Business Acumen
Communication & Influencing Skills
Decision Making
Change Management
Project Ownership
Innovation Mindset
Success Profile
The ideal candidate has:
Built multi-touch attribution across paid, organic, and partner marketing channels.
Designed analytics architecture from a greenfield environment.
Experience within CFD, crypto, brokerage, fintech, or adjacent financial services.
Successfully aligned stakeholders around standardized data definitions.
Driven experimentation and evidence-based decision-making.
Demonstrated confidence in challenging assumptions with data.
A builder mindset who views the absence of existing infrastructure as an opportunity.
Benefits
Why Join Us
Build the analytics function from the ground up with full ownership.
Define the company's data architecture, governance, and reporting standards.
Shape the future of analytics across multiple global trading products.
Influence executive decision-making at the highest level.
Build and lead a high-performing analytics team.
Opportunity to make a lasting impact on a fast-growing global organization.
Location: Georgia; Montenegro; Vietnam; Thailand
We are looking for a
Technical Support Specialist
!
Key responsibilities
1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT.
2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier.
3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations.
4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives.
Requirements
1.
Experience in technical support, integrations, or IT operations.
2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions.
3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem.
4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus.
5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML.
6. Basic SQL skills for independently querying and validating data.
7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence.
8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience.
9.
Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication.
10. Ability to document solutions and contribute to continuous process improvement.
Preferred skills
Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We are seeking an experienced Program Manager for a critical pillar of our Program Management function: Commercial Operations. This role will transform our commercial infrastructure into a revenue accelerator, building and executing the operational leverage that enables Anthropic to maintain velocity as we scale. You'll be responsible for managing and enhancing processes that support rapid product growth. The ideal candidate combines strategic thinking with operational excellence, someone who can both envision where we need to be in 12 months and build the infrastructure to get us there.
Responsibilities
Play a central role on the team that runs Anthropic's programs for Commercial Launches — helping evolve an established launch motion into a scalable, well-instrumented program that keeps pace with an accelerating product roadmap
Run launches end-to-end through the Commercial launch process: lead intake and scoping for your portfolio of launches, translate each into its commercial-readiness requirements (pricing, billing, tax, marketplace, compliance and selling motions), and collaborate with product teams to develop paths to launch
Identify where launches slow down today and drive resolution to prevent them from recurring: propose and implement process and system changes, clarify ownership, drive completion across partner teams like, Product, Engineering, Finance, Legal, and GTM.
Build specific program components that don't exist yet — launch tiering, readiness criteria, playbooks, templates, SLAs; and develop training that shifts programs from late-stage gatekeeper to early-stage partner
Take ownership of major program-improvement workstreams such as instrumentation (pipeline visibility, readiness scorecards, guides, throughput and cycle-time metrics) or workflow tooling and automation (intake, tracking, approvals, status) in partnership with Engineering and systems teams
Work cross-functionally with Product, Engineering, Finance, and GTM teams to design clear interfaces and processes that span multiple teams
You may be a good fit if you have
Experience building and running new product introduction processes
Experience building capabilities and solutions that enable launching in new ways, from pricing to geographies
10+ years of experience in operations, with demonstrated success in billing, payments, or commercial operations (high-volume SaaS experience a plus)
Strong working knowledge of billing systems, subscription management, and payments platforms
Proven track record of building and scaling operational programs in high-growth environments — taking things from 0-1 and then scaling beyond
Willing to roll up your sleeves and do the operational work of building while also leading a team
Experience with automation initiatives and partnering with engineering teams to build operational tooling
Strong analytical abilities, problem-solving skills, and the ability to demonstrate ROI on operational programs
Excellent cross-functional collaboration skills with the ability to influence stakeholders across GTM, Finance, Product, and Engineering
Adaptability and comfort working in fast-paced, ambiguous environments where you need to balance multiple priorities simultaneously
Excitement about building the operational backbone that enables Anthropic to stay on the exponential
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Aberdeen, United Kingdom; The role provides technical expertise throughout all phases of rig relocation, including feasibility studies, route assessment, pre-load monitoring, jack-up and jack-down operations, towing activities, and post-move reporting
УдалённоOpen to remote candidates based in the Philippines
УдалённоMadrid, Spain; Barcelona, Spain; València, Spain; Must be based in Spain
Dubai, United Arab Emirates; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds
УдалённоNuremberg, Germany
УдалённоItaly
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоBarcelona, Spain; This is a remote position open to candidates based in
УдалённоheadCyprus; Bulgaria; Poland; Russia; Dubai, United Arab Emirates; Georgia; Limassol, Cyprus (Hybrid) or Remote (UTC−1 to UTC+4)