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Location: Paris, France Workplace: Hybrid We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team As a Product Analytics Engineer Intern, you will join the Product Analytics team supporting Ledger Wallet across Product, Business, and Growth/CRM teams. Reporting directly to the Product Data Analytics Manager, you will play a key role in ensuring tracking data quality, and scaling our analytics infrastructure to support company-wide data-driven decision-making. What you’ll be doing - Cross-Functional Collaboration: Work closely with Product Managers, Data Engineers, and Data Scientists to deliver insights and support Growth/CRM personalization pipelines. - Experimentation & A/B Testing: Specify and support A/B test setups, funnel evaluation, and advanced statistical analysis for product features. - AI Governance & Automation: Help establish governance, guardrails, and custom skills for users querying analytics platforms (Mixpanel, Snowflake MCP) via AI tools, and contribute to building end-to-end AI-assisted tracking workflows. - Tracking Quality & Investigations: Triage, investigate, and follow up on tracking issues to maintain data sanity. - Documentation & Enablement: Develop comprehensive documentation and data models (dbt/data mart) to empower stakeholders - Privacy & Compliance: Maintain standard privacy-aware constraints across all data modeling and analytics workflows. What we're looking for - Final-year student in Engineering, Computer Science, Data Science, or a related technical field seeking an end-of-studies internship. - Strong proficiency in SQL, Python scripting, and data modeling concepts. - Analytics engineering mindset with a focus on data quality, reliability, reproducibility, and documentation. - Understanding of A/B testing methodologies, statistical analysis, and funnel evaluation. - Familiarity with Product Analytics tools (e.g., Mixpanel, Amplitude) and data visualization tools is a strong plus - Hands-on experience or deep curiosity regarding AI agents and workflow automation is a strong plus. - Excellent written and verbal communication skills in English. - Interest in Web3, digital assets, and crypto is a plus. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.

Location: Remote; Dublin; New York; London ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early. As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time. This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working. This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments. YOU WILL - Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners. - Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome. - Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal. - Partner with in-house employment counsel and, when necessary, outside counsel to assess risk. - Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time. - Keep the case log and report on patterns, risks, and trends by team, region, and case type. - Build playbooks, templates, and training that raise lead capability and cut avoidable cases. - Build out a self-serve ER flow for leads, so that common ER cases become scalable. - Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows. REQUIREMENTS - Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel. - Skilled in writing clear, defensible documentation and coaching leads through hard conversations. - Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour. - Comfortable building process as well as running cases, as the ER function is still being built. - Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus. LOCATION This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Hyderabad, India Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. WHAT YOU'LL ACHIEVE: - Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams. - Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering - Work cross-functionally across engineering and product to build processes and manage issues. - Develop deep product and platform expertise, diagnose and prevent recurring issues while contributing to feedback loops that improve both product quality and existing workflows. - Manage to key performance metrics defined within the CX Team. - Create and maintain internal knowledge libraries and contribute to the creation of user-facing content. - Should be open to 24/5 shift model and participate in an on-call rotation to assist customers outside of normal working hours. SKILLS YOU'LL NEED TO BRING: - 3-5 years in a support capacity focusing on escalated issue and/or technical troubleshooting. A track record of contributing to performance metrics like customer satisfaction and response time. - Exceptional problem-solving skills capable of diagnosing complex technical issues, querying data, and review product logs. You can drive problems to resolution efficiently and effectively. - Proven ability to collaborate with cross-functional partners (i.e. Engineering, Product, and Operations) to drive long-term solutions and ensure customer feedback informs product improvements. - Proficiency in incorporating AI into day-to-day work (e.g., drafting and refining customer responses, summarizing context, analyzing trends, and accelerating troubleshooting) while applying strong judgment, privacy, and quality standards. - Experience contributing or owning projects to optimizing processes, workflows, and support operations that drive performance improvements. You have strong organizational skills to manage multiple tasks in a fast-paced environment. - Excellent written and verbal communication skills**.** You are capable of distilling complex, technical material to non-technical audiences. - Ability to balance user expectations with policies and compliance boundaries. Ability to work under pressure while remaining focused and professional. NICE TO HAVES: - Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes. - Experience with tools and technologies like Zendesk, SQL databases, APIs, AI tools. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Philippines We are seeking a highly organized, dependable, and detail-oriented Medical Virtual Assistant – Administrative & Patient Support to join the patient services team at 417 Sports Medicine. In this remote operational role, you will serve as an essential administrative bridge between our patients, front-office staff, clinical team, and external healthcare facilities for a busy orthopedic and sports medicine practice in Springfield, Missouri. The ideal candidate possesses 2+ years of healthcare administrative experience , specialized knowledge of orthopedic workflows and diagnostic imaging prior authorizations (MRI, CT, X-ray), and fluent, accent-neutral spoken English . Operating within AdvancedMD , your core focus will be managing high-volume inbound and outbound phone communications, booking patient consultations, securing prior authorizations, processing specialty referrals, and triaging general practice emails with complete autonomy and accuracy. Working Environment & Core Schedule Role Title: Medical Virtual Assistant – Administrative & Patient Support Specialty: Orthopedics & Sports Medicine Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM CST (Central Standard Time) Core Technology Stack: AdvancedMD EMR & Practice Management , Practice VoIP Phone System, Informational Email Inbox, Insurance Payer Portals Primary Objective: Patient phone triage, orthopedic scheduling, diagnostic prior authorization processing, and referral care coordination Top 3 Daily Tasks Patient Communication & Phone Support: Handle inbound patient telephone calls, place outbound follow-up calls to patients and insurance carriers with clear verbal communication, route clinical inquiries to providers, and process daily voicemails. Insurance Prior Authorizations: Initiate, submit, track, and resolve prior authorization requests for diagnostic imaging (MRI, CT, X-ray) and orthopedic procedures across commercial insurance portals to prevent care delays. Appointment Scheduling & Care Coordination: Schedule, reschedule, and verify patient consultations in AdvancedMD while processing and transmitting specialty referrals to outside physical therapy providers and imaging centers. Core Responsibilities Phone Management & Patient Triage: Answer inbound calls professionally, address non-clinical questions regarding practice policies and appointments, and route clinical concerns to medical staff. Prior Authorization Processing: Collect clinical notes, navigate insurance portals, obtain pre-authorization approval numbers, track expiration dates, and document outcomes in AdvancedMD. Specialty Referral Coordination: Prepare, transmit, and track outgoing referrals for physical therapy, diagnostic imaging, and external specialist consultations, verifying receiving facility receipt. Appointment Scheduling: Book new patient consultations and follow-up visits according to clinical protocols, ensuring provider calendars are balanced and patient demographics are updated. Email Inbox & Administrative Support: Monitor the general informational email inbox, respond promptly to administrative inquiries, and maintain organized email correspondence. Requirements 2+ Years Healthcare Experience: Direct experience working in a medical office, clinic, or healthcare administrative environment. Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension. Prior Authorizations & Referrals: Demonstrated experience processing insurance prior authorizations for medical procedures and managing outgoing specialty referrals. EMR & Systems Proficiency: Working knowledge of Electronic Medical Record (EMR) platforms, practice management systems, email tools, and web portals. HIPAA Compliance & Confidentiality: Thorough understanding of HIPAA privacy rules, medical terminology, and patient confidentiality standards. Remote Workspace Setup: Private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. Preferred Qualifications 1+ Year Orthopedic/Sports Medicine Experience: Direct familiarity with musculoskeletal terminology, diagnostic imaging orders, and orthopedic care workflows. AdvancedMD Experience: Hands-on experience navigating AdvancedMD software for scheduling, charting, and administrative workflows. Ideal Candidate Profile You are a dependable, proactive administrative assistant who thrives in a fast-paced medical practice. You navigate AdvancedMD easily, handle complex insurance prior authorizations with persistence, and deliver clear, compassionate, and professional service to orthopedic patients over the phone.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission—empowering our users through engaging content, meaningful interactions, and genuine advocacy. We're looking for a Developer Advocate focused on Payload to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design and developer community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution. This is a full-time role that can be held from our New York City or San Francisco hub, or remotely in the United States. What you’ll do at Figma: Advocate for Payload : Promote Payload and the Payload + Figma integrations to developers inside and outside Figma. Empower Payload connections : Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Payload across real product workflows. Engage with the Payload community: Triage GitHub issues and community PRs, including labeling, reproducing and routing them, and working with engineering on review and prioritization. Create compelling content : Create technical content for Payload + Figma products: tutorials, demos, videos, starter templates and livestreams. Inspire community connections : Foster meaningful relationships within the Payload community, identify collaboration opportunities, and nurture user-driven initiatives. Speak and engage at events and in co-marketing : Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work. Champion user voices : Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements. We'd love to hear from you if you have: Have deep, hands-on expertise with Payload and experience integrating it within real product teams. Are comfortable operating in evolving workflows, including CMS, DAM, design systems, and AI-assisted design or prototyping. Are passionate about engaging with and contributing to the design or developer community. While it’s not required, it’s an added plus if you also have: An entrepreneurial mindset, with the enthusiasm and ability to transform early-stage ideas into polished, impactful outcomes The flexibility and willingness to travel up to 25% of the time to engage with the Payload community in person At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: El Salvador; Colombia; Nicaragua; Honduras; Bolivia, Plurinational State of; Guatemala We are seeking a highly organized, dependable, and detail-oriented Medical Virtual Assistant – Administrative & Patient Support to join the patient services team at 417 Sports Medicine. Working remotely for this busy orthopedic and sports medicine practice in Springfield, Missouri, you will connect patients, the front office, the clinical team and outside healthcare facilities, keeping every step of the patient's care on track. We are looking for someone with at least 2 years of healthcare administrative experience, a strong understanding of orthopedic workflows and prior authorizations for diagnostic imaging (MRI, CT, X-ray), and clear, fluent English with a neutral accent. Using AdvancedMD, you will handle a high volume of incoming and outgoing calls, schedule patient visits, obtain prior authorizations, send specialty referrals and manage the practice's general email inbox, working independently and with great attention to detail. Working Environment & Core Schedule Role Title: Medical Virtual Assistant – Administrative & Patient Support Specialty: Orthopedics & Sports Medicine Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM CST (Central Standard Time) Core Technology Stack: AdvancedMD EMR & Practice Management , Practice VoIP Phone System, Informational Email Inbox, Insurance Payer Portals Primary Objective: Patient phone triage, orthopedic scheduling, diagnostic prior authorization processing, and referral care coordination. Top 3 Daily Tasks 1. Patient Calls & Phone Support: Answer incoming patient calls, make follow-up calls to patients and insurance companies with clear communication, direct clinical questions to the providers, and work through daily voicemails. 2. Insurance Prior Authorizations: Start, submit, follow up on and close out prior authorization requests for diagnostic imaging (MRI, CT, X-ray) and orthopedic procedures through commercial insurance portals so patient care is not delayed. 3. Scheduling & Care Coordination: Book, reschedule and confirm patient visits in AdvancedMD, and prepare and send specialty referrals to outside physical therapy providers and imaging centers. Core Responsibilities * Phone Handling & Patient Triage: Take incoming calls professionally, answer non-clinical questions about appointments and office policies, and send clinical concerns to the medical staff. * Prior Authorization Management: Gather clinical notes, work through insurance portals, secure authorization numbers, monitor expiration dates and record every outcome in AdvancedMD. * Specialty Referral Coordination: Prepare, send and track outgoing referrals for physical therapy, diagnostic imaging and outside specialist visits, and confirm the receiving facility got them. * Appointment Scheduling: Schedule new patient and follow-up visits following clinical protocols, keep provider calendars balanced and update patient demographics. * Email Inbox & Admin Support: Monitor the practice's general email inbox, reply quickly to administrative questions and keep all email correspondence organized. Requirements 2+ Years Healthcare Experience: Direct experience working in a medical office, clinic, or healthcare administrative environment. Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension. Prior Authorizations & Referrals: Demonstrated experience processing insurance prior authorizations for medical procedures and managing outgoing specialty referrals. EMR & Systems Proficiency: Working knowledge of Electronic Medical Record (EMR) platforms, practice management systems, email tools, and web portals. HIPAA Compliance & Confidentiality: Thorough understanding of HIPAA privacy rules, medical terminology, and patient confidentiality standards. Remote Workspace Setup: Private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. Preferred Qualifications 1+ Year Orthopedic/Sports Medicine Experience: Direct familiarity with musculoskeletal terminology, diagnostic imaging orders, and orthopedic care workflows. AdvancedMD Experience: Hands-on experience navigating AdvancedMD software for scheduling, charting, and administrative workflows.

Location: Australia; Hong Kong The Global Security Operations Engineer is a senior technical role responsible for strengthening the firm's ability to detect, investigate, respond to, and recover from cybersecurity threats across its global environment. Working as part of the Global Security operations team, the successful candidate will lead complex security investigations, develop and optimize threat detection capabilities, and implement automation to improve the effectiveness and efficiency of security operations. The role combines hands-on incident response with proactive security engineering, helping the firm move from reactive alert management toward an increasingly automated, intelligence-led security operating model. Operating within a geographically distributed organization, the successful candidate will work closely with global and regional technology and security teams, provide technical leadership during significant incidents, and contribute to the continuous improvement of security capabilities. Based in APAC, the role will provide critical regional coverage as part of a coordinated global security operations function. Responsibilities Advanced Investigation and Incident Response Serve as a senior escalation point for security incidents, assuming ownership of complex, ambiguous, and high-severity events that exceed first-line triage capability. Conduct detailed investigations to establish initial access vectors, attacker activities and objectives, scope of compromise, and dwell time, documenting findings to an appropriate evidentiary standard. Perform root cause analysis on confirmed incidents and near misses, identifying underlying security control or process failures rather than simply addressing immediate symptoms. Act as technical lead during significant incidents across containment, eradication, and recovery, coordinating activities across global and regional teams. Conduct host and network forensics and malware triage, engaging specialist forensic providers where investigations exceed internal capabilities. Translate technical findings into clear statements of business risk for leadership and drive post-incident corrective actions through to closure. Investigate identity-based attacks, account compromise, unauthorized access, and suspicious activity across cloud platforms and enterprise applications, including Microsoft 365 and Entra ID. Participate in an on-call rotation and provide out-of-hours escalation support during serious incidents, and undertake additional projects and activities as required. Security Automation & Detection Engineering Design, build, tune, and maintain detection content mapped to the MITRE ATT&CK framework, identifying and reporting coverage gaps against threat actor tactics, techniques, and procedures relevant to the firm. Reduce false-positive volume and analyst alert fatigue through systematic tuning, suppression logic, and automated alert enrichment. Operationalize threat intelligence by translating reporting and indicators of compromise into actionable detections, threat-hunting hypotheses, and preventive controls. Design, develop, and maintain automated response playbooks, including Logic Apps, automation rules, and SOAR workflows, to reduce mean time to detect and respond. Write and maintain queries, scripts, and code (KQL, PowerShell, Python, or equivalent) supporting detection, enrichment, automated triage, and reporting. Integrate security tooling and data sources through APIs and connectors, including onboarding new log sources with appropriate parsing, normalization, and validation. Continuously assess and improve security monitoring, detection, and response capabilities, identifying opportunities to strengthen coverage, reduce operational complexity, and improve effectiveness through automation and technology optimization. Identify opportunities to apply AI-assisted investigation, alert triage, and security automation capabilities to improve detection effectiveness, reduce manual effort, and accelerate incident response. Conduct proactive threat hunting to identify suspicious activity, validate detection effectiveness, and uncover threats that may evade existing security controls. Requirements This is a hands-on technical role requiring demonstrated depth in security operations, sound technical judgment, and the ability to work with limited supervision. We value analytical rigor, curiosity, initiative, and a willingness to share knowledge and develop others as highly as any individual technology or certification. Compulsory Requirements: 5+ years of experience in security operations, incident response, or detection engineering, including demonstrable experience working in a Security Operations Center (SOC). Proven experience leading complex technical investigations end to end, from escalation through root cause analysis to documented remediation. Deep, hands-on expertise with modern SIEM and endpoint detection and response (EDR) platforms, including authoring and optimizing detection logic, conducting investigations, and managing data onboarding. Strong practical automation and scripting abilities, including KQL and at least one of PowerShell or Python, with demonstrated experience developing and operating automation in production. Experience designing and maintaining automated response playbooks using Logic Apps, automation rules, or comparable SOAR capabilities. Advanced knowledge of the MITRE ATT&CK framework, Cyber Kill Chain analysis, and established incident response methodologies, such as PICERL. Strong working knowledge of TCP/IP and networking, Windows and Linux operating systems, Active Directory, Entra cloud identity and authentication, and security operations across cloud and hybrid environments. Experience with host and network forensics, malware triage, and the analysis of malicious email headers, links, and attachments. Strong written and verbal communication skills, including the ability to communicate technical findings and security risks to both technical and nontechnical audiences. Ability to work independently and collaborate effectively with geographically dispersed teams, with flexibility to provide out-of-hours support during significant security incidents. Occasional travel to support global cybersecurity operations and incident response may be required Preferred Requirements: Bachelor's degree in Information Security, Information Technology, Computer Science, or a related discipline, or equivalent professional experience. Industry certifications such as GCIH, GCIA, GCFA, GREM, OSCP, CySA+, SC-200, AZ-500, or CISSP. Hands-on experience with Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Microsoft Entra ID, and Microsoft Azure. Experience operating within a global, federated, or shared-services model, ideally in professional services or another highly regulated sector. Familiarity with ISO 27001, the NIST Cybersecurity Framework, or comparable control frameworks Benefits Benefits are aligned with the respective location. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Location: Canada What the Role Is We’re hiring a Staff Software Engineer who’ll be the technical lead for a new Search team at Babylist. This new team will be focused on moving Babylist’s search capability in-house, making our search results more relevant and personalized, and partnering with other teams to transform search in the product from functional to delightful. Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting search and personalization problems in consumer e-commerce. This is zero-to-one work, with big ambitions. You’d build a search capability from the ground up, with a clear mandate from leadership to do it. In your first year, we expect to have rebuilt search to be highly relevant and personalized, and delivered big bets like universal search: one experience across items we sell and items from other retailers, and across products, guides and registries. We also want to work with Addie, our AI registry assistant, to have LLMs play a role in the search experience. If you want to tune an established search system, this isn’t the right role. If you’ve worked inside a strong search team and want to build a new system from scratch at a company earlier in that journey, read on. What You'll Own A Staff Engineer at Babylist sets direction. You’ll be the technical lead for search: you decide where it goes over the next year or two, sequence the bets that get there, and make the technical and product calls along the way. You’re still in the code and will drive initiatives forward across multiple teams. You’ll have software engineering and machine learning engineering support on the team. A few examples of initiatives you’d drive on the Search team: Build search in-house. Choose the architecture for indexing, retrieval and serving, and plan a seamless migration. The system you design replaces what we use today and is the foundation for everything below. Define what a good result is. Decide how we measure result quality, then improve it through query understanding, ranking and the behavioral signals we collect. Unify search across everything we show. One experience across items we sell and items from other retailers, and across products, guides and registries, including how to rank items we don’t sell next to ones we do. Decide how search and recommendations fit together. Bring what we know about a user and their registry into results, and decide how much retrieval and ranking search shares with our recommendation models. Make search conversational. Work with the Addie team, our AI registry assistant, on queries like “best stroller for urban family,” where the shopper describes a need instead of naming a product. Like every Staff Engineer here, you will: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Set the standard for how search builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones Who You Are You meet the Staff bar at Babylist. You’ve shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You’ve already changed how a team builds with AI, and the new way stuck. On top of that, you’ve worked on search problems before, ideally in an e-commerce setting. This role needs depth in the systems behind search and a clear focus on the people using it. You bring: Hands-on search experience: building and running search in production, including indexing, retrieval, ranking and query understanding. You know how to keep a search service fast, relevant and reliable as traffic and catalog size grow. Experience evaluating search quality: offline and online, including relevance judgments and A/B tests. A focus on the user: you use query data, behavior and judgment about result quality to decide what to build, and you can connect a search change to what shoppers do, and to conversion or revenue. Comfort building from zero: you can define the problem, design the system and own it end to end. You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. Compensation We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things to Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: NYC (SoHo) Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL: - Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. - Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. - Directly contribute to and maintain the Support team's Knowledge Base. - Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. REQUIRED SKILLS AND EXPERIENCE: - Prior experience in software development or relevant technical support experience - Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. - Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. - Excellent communication skills with initiative to ask questions when encountered with the unknown. - Experience with support tools and ticketing systems (e.g. Zendesk) NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our NYC (SoHo) office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL: - Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. - Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. - Directly contribute to and maintain the Support team's Knowledge Base. - Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. REQUIRED SKILLS AND EXPERIENCE: - Prior experience in software development or relevant technical support experience - Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. - Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. - Excellent communication skills with initiative to ask questions when encountered with the unknown. - Experience with support tools and ticketing systems (e.g. Zendesk) NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote, Global ABOUT THE ROLE We’re looking for a Billing Support Specialist to play a critical role in shaping our billing experience. You’ll take ownership of customer billing inquiries across EMEA, partnering directly with customers and working cross-functionally with our Billing Engineering team. Beyond resolving issues, you’ll help identify patterns, improve workflows, and contribute to product enhancements that scale. This role is ideal for someone who thrives in async, fast-paced environments and is excited about helping millions of customers. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to usage optimization or disputes - Debug/Identify user-specific issues such as failed payments, unsettled invoices, payment extensions - Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. - Identify where internal tooling might be developed or obtained to improve support efficiency. - Reproduce issues, create test cases and improve test coverage, if you have experience with testing. YOU MIGHT BE A GOOD FIT IF YOU - Experienced in customer support, with 2+ years of experience providing billing support to technical customers. - Excellent communication skills and fluency in English. - Communicate clearly across both technical and non-technical audiences - Have experience in async or globally distributed teams - Are comfortable navigating ambiguity and moving quickly - Being proficient in SQL is a bonus WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Serve as the principal technical advisor to Regional Directors and Senior Leadership Team on all Falcon Complete service delivery matters. Ensure technical consistency, quality standards, and best practices across regional operations.

Location: Bangalore (Hybrid) ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Security and Threat Operations Engineer at OnePay, your work will have a direct impact on protecting our fast-moving fintech environment. You will turn production signals into actionable detection, response, and hardening initiatives, partnering closely with Product Security, Platform Security, and Engineering teams. Your efforts will enable us to proactively identify, monitor, and stop compromised behaviors across OnePay's products and infrastructure, ensuring the continued safety and trust of our business and customers. You will: - Build and tune detections, alerts, and monitoring workflows across cloud, application, identity, and edge environments. - Review traffic patterns across APIs, authentication flows, and WAF telemetry to identify malicious activity, abuse patterns, and anomalous behavior. - Use AI responsibly as a force multiplier for triage, analysis, and workflow automation, while helping define guardrails for AI-enabled systems. - Help operate OnePay's vulnerability management program by triaging, prioritizing, and driving remediation for findings from Wiz, vulnerability scanning, and related workflows. - Develop Python-based tooling and automation to improve investigations, enrichment, response, and operational scale. - Partner with Product Security to translate threat models, security reviews, and product risks into production detections and response playbooks. - Investigate security events end to end, including triage, scoping, containment support, and follow-through on remediation. - Support vulnerability management and operational security practices in ways that align with PCI and SOC 2 expectations. - Participate in proactive threat hunting, detection improvement, and a 24x7 security incident response on-call rotation. TOOLS WE USE We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. We also embrace AI-assisted development, so engineers have their choice of Claude Code or Cursor to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. YOU BRING - 5+ years of experience in information security, threat detection, security operations, detection engineering, or incident response, ideally in a cloud-native or product-focused environment. - Strong experience investigating suspicious activity in web, API, authentication, and infrastructure telemetry, with the ability to distinguish attacker behavior from normal production noise. - Demonstrated ability to review traffic and event patterns for signs of malicious activity, fraud, account abuse, credential attacks, reconnaissance, and exploitation attempts. - Strong Python programming skills and the ability to write maintainable code for automation, enrichment, analysis, and security operations tooling. - Experience building and tuning detections in a SIEM or detection platform and working with observability and logging systems such as CloudWatch, Datadog, or similar platforms. - Experience operating or supporting a vulnerability management program, including triage, prioritization, remediation tracking, and stakeholder coordination. - Familiarity with cloud and application security findings from platforms such as Wiz, including CNAPP, runtime, code, and vulnerability scanning use cases. - Experience with at least one major cloud provider, preferably AWS. - Working knowledge of identity and access systems, modern authentication flows, and the security implications of internet-facing applications and APIs. - Strong understanding of threat modeling, risk prioritization, and practical security controls across applications, infrastructure, and cloud environments. - Practical experience using AI tools in security workflows, along with sound judgment about AI-specific risks such as prompt injection, data leakage, excessive tool access, and weak auditability. - Excellent analytical, communication, and cross-functional collaboration skills, especially in environments where security needs to move quickly with product and engineering teams. - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive salary, stock options, and benefits from Day 1 - Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs - Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays) - Monthly transport and work-from-home allowances - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Europe; Brazil; Ireland; Sweden; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; Estonia; Canada; Hungary; APAC; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.   THE OPPORTUNITY - Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out - Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses - Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule - Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution - Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding - Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems - Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews - Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information - Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership - Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers - Identify process gaps and implement better workflows, automating repetitive work where possible - Perform additional duties and responsibilities as assigned   WHAT YOU BRING - 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto - Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors - Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams - Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable) - Comfort building simple reports and dashboards - Excellent writing, editing, and document formatting skills - Clear, confident communication with senior internal stakeholders and external clients - Understanding of institutional and B2B sales cycles in financial services - Interest in crypto and digital assets (prior industry experience is not required) - Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions - Rigorous attention to detail   NICE TO HAVES - Background in banking, institutional sales, or B2B infrastructure and API products - Familiarity with vendor due diligence and security questionnaires - Experience using AI tools or workflow automation to speed up repetitive sales or operations work Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

The Role We are hiring a Senior Counsel (Commercial) to help lead and scale commercial legal at OLIX. Reporting to the Chief Legal Officer, you will take ownership of commercial contracting end to end as OLIX moves from a small legal team to a function that supports a rapidly scaling business.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE As Director, SMB and Platforms Risk, you will own the first-line risk strategy and operating model for our SMB and platform sellers globally. You'll be based in London and report to the VP, Risk Operations. You will lead onboarding and monitoring teams in Mauritius and Mexico through local team leaders, and a BPO partner. You will partner with Product, Risk Analytics, Engineering and Commercial to make onboarding and monitoring scalable, measurable and proportionate to risk. We're looking for a programmatic, systems-minded risk leader who can design the operating model and run it day to day, protecting the business while enabling responsible growth. WHAT YOU'LL DO - Set the risk strategy and operating model across the seller lifecycle: onboarding, risk-based tiering, review criteria, monitoring triggers and actions such as reserves, funds controls and termination. - Partner with Product, Risk Analytics and Engineering to turn risk needs into clear requirements, decision logic and a prioritised automation roadmap. - Define and track the KPIs that balance control, customer experience and cost, including straight-through processing, onboarding time, loss rates and alert precision. - Lead operational performance across teams in Mauritius and Mexico through local leaders, setting priorities, procedures, SLAs, quality standards and capacity plans. - Scale the operation as headcount grows: stand up additional teams as needed, govern BPO partners, and prioritise automation improvements. - Close the loop between cases, losses and fraud patterns so that rules, thresholds, policy and product priorities keep improving. - Own first-line control quality and audit readiness, with clear handoffs of risks, issues and remediation to second-line oversight. - Represent SMB and Platforms Risk in governance, product and commercial forums, including risk-based pricing and bespoke platform deals. Hold a clear risk position while finding structured paths to yes. - Apply AI and LLM-enabled tools to triage, case summarisation, QA and risk insight, with appropriate human review, data protection and audit trails. WHAT WE'RE LOOKING FOR - Deep risk expertise in SMB acquiring, with a strong grasp of credit exposure, reserves, fraud and transaction monitoring across the seller lifecycle. - Understanding of platform and PayFac models, including ISVs, marketplaces and merchant-of-record structures. - Working knowledge of KYC/KYB and CDD, and of how onboarding controls connect to downstream risk. - A programmatic mindset: you turn complex risk needs into operating models, requirements and roadmaps, make pragmatic trade-offs, and drive delivery. - Proven operational leadership of distributed teams through local leaders, with rigour in capacity planning, SLAs, QA, procedures and control evidence. - A track record of building or scaling automated onboarding and monitoring in a high-volume, low-touch environment. - Data fluency: you set meaningful KPIs, interpret rule and model performance, and work with analytics teams to improve outcomes. - Senior influence with Product, Commercial, Legal, Finance and executive audiences, with the confidence to challenge and find responsible ways to say yes. - Ability to travel to our Mauritius and Mexico offices at least twice a year. DESIRABLE - Hands-on depth in KYC/KYB, CDD and card-scheme requirements and controls. - Experience managing BPO or third-party operations partners, including performance governance and service-quality improvement. - Experience building a monitoring capability or operating model from the ground up in regulated payments or fintech. - Experience deploying AI-assisted operations or agentic workflows responsibly in risk, compliance or customer operations. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Serve as the first clinical reviewer of inbound member messages, triaging for urgency, escalating to a physician when needed, and routing non-clinical threads to the appropriate support team. Deliver member education on menopause staging, hormone therapy, preconception health, metabolic health, and medication administration.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Data Engineer at GitLab, you'll build, run, and maintain the pipelines and infrastructure that bring data from our enterprise applications, internal systems, and GitLab's software as a service (SaaS) platform into our data platform. Your work will power company reporting, data science, and artificial intelligence (AI) self-service. You'll own features end to end, from source integration to tested, monitored, documented data ready for use. You'll focus on keeping the platform reliable, secure, and cost-efficient as data volumes and AI usage grow, and making governed data ready for AI tools, agents, and Model Context Protocol (MCP)-based access. This is an AI-first role: you'll use AI coding agents every day while maintaining high standards for code review and testing. You'll report to the Director, Data Platform. What you’ll do Build, extend, and maintain extract, load, transform (ELT) pipelines from enterprise applications such as Salesforce, Zuora, Zendesk, and Marketo, internal systems, and the GitLab SaaS platform. Integrate data through application programming interfaces (APIs) and event sources such as Snowplow. Manage and maintain the infrastructure behind the platform, including SaaS tools such as Snowflake, Fivetran, and Monte Carlo, and self-managed services such as Airflow and Kubernetes. Write maintainable, well-tested, performant Python and Structured Query Language (SQL) code that meets our internal standards, and review GitLab team members' merge requests. Own day-to-day platform operations: triage and resolve failed pipelines, infrastructure issues, and GitLab team member requests. Use monitoring, service-level agreements (SLAs), data contracts, query and warehouse tuning, and data quality checks to keep the platform reliable and cost-efficient. Partner with Analytics Engineers, Data Analysts, Data Scientists, Data Governance, and business partners so data lands in the shape they need for downstream use. Use AI coding agents such as Claude Code, OpenCode, GitLab Duo, or similar tools to speed up development, debugging, testing, and documentation without compromising review rigor. Apply role-based access control (RBAC) and masking policies to make governed data available to AI tools and agents. Handle data subject to Sarbanes-Oxley (SOX) controls, material nonpublic information (MNPI), and personal data safely. Ship medium-sized features independently in small, iterative merge requests, and document architecture and runbooks in the handbook. What You'll Bring Professional experience shipping production data pipelines in Python. Deep, hands-on SQL skills and experience with a cloud data warehouse; Snowflake is preferred. Hands-on experience with ELT or extract, transform, load (ETL) pipelines at scale, including incremental loads, schema changes, backfills, and API ingestion. Experience with orchestration tools such as Airflow, familiarity with dbt, and solid data modeling fundamentals, including Kimball dimensional modeling. Experience running and troubleshooting data infrastructure, with comfort using Git-based workflows, continuous integration and continuous delivery (CI/CD), and code review. Hands-on experience using AI coding tools in your daily work, with an understanding of where they help and where they fall short. Clear written communication, the ability to use GitLab, and comfort working asynchronously in a fully remote organization in line with GitLab's values. Preferred, not required: experience with Snowflake; Docker, Kubernetes, Google Cloud Platform (GCP), or Terraform; SaaS application APIs such as Salesforce, Zuora, or Zendesk; data observability tooling; or Snowflake administration. About the team The Data Platform team within Enterprise Data is responsible for a scalable, reliable and secure data platform for data analytics at GitLab. That includes managing and maintaining the infrastructure we use, both SaaS and self-managed, and building and maintaining the data pipelines that bring data into it. We make data reliable, secure and ready for analytics, data science and AI tools. As more questions go straight to AI tools and agents, the platform underneath has to be more reliable, better governed and more cost-efficient than ever. We're fully remote and globally distributed, and work asynchronously through issues, merge requests and the handbook. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .