Описание вакансии
Коротко о ролиServe as the first clinical reviewer of inbound member messages, triaging for urgency, escalating to a physician when needed, and routing non-clinical threads to the appropriate support team. Deliver member education on menopause staging, hormone therapy, preconception health, metabolic health, and medication administration.
Responsibilities:
— Serve as the first clinical reviewer of inbound member messages, triaging for urgency, escalating to a physician when needed, and routing non-clinical threads to the appropriate support team.
— Deliver member education on menopause staging, hormone therapy, preconception health, metabolic health, and medication administration.
— Review and triage incoming lab results, escalate critical findings per protocol, retrieve outside records, and coordinate specialist referrals.
— Manage pharmacy callbacks and prior authorizations in coordination with the care team.
— Document all clinically relevant interactions same-day, create tracked internal tasks with named owners, and follow established escalation pathways.
— Maintain active NLC multi-state licensure, complete required credentialing and onboarding, and adhere to HIPAA, continuing education, and liability coverage requirements.
— Contribute to chart audits and clinical protocol feedback as the telemedicine program scales.
Requirements:
— Active, unrestricted RN license with NLC multi-state privileges, ADN or BSN from an accredited program (BSN preferred).
— Minimum of 3 years of active RN clinical experience, preferably in women's health, reproductive health, OB/GYN, fertility, endocrinology, urology, men's health, or menopause care.
— Experience in nurse triage including urgency assessment, protocol application, escalation, and recognizing critical lab values.
— Clear understanding of RN scope of practice and sound judgment for escalation.
— Strong written communication for asynchronous messaging and phone presence for symptom assessment.
— Proficiency with EHR and telehealth systems, secure messaging, and e-fax workflows.
— Familiarity with HIPAA and telemedicine privacy, security, and regulatory requirements.
— Ability to commit to scheduled shifts Monday-Friday, 8:00a-6:00p CST, with a HIPAA-compliant private home workspace and reliable internet.
Benefits:
— Competitive compensation ranging from $40 to $50 per hour.
— Flexible time off, comprehensive parental leave, family-forming benefits, and a collaborative, inclusive culture.
— Opportunity to contribute to a mission-driven company expanding access to fertility and family care globally.
Additional nice-to-have qualifications include experience in menopause clinics, fertility centers, hormone therapy education, digital health, and supporting diverse populations including LGBTQ+ individuals.
Контакты работодателя доступны по кнопке «Откликнуться» после входа.