Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years of experience in Project / Delivery Management in IT product companies.
Proven experience managing multiple development teams simultaneously and leading complex cross-team initiatives, including strategic initiatives involving multiple teams, departments and stakeholders.
Strong understanding of SDLC, PDLC, Agile methodologies (Scrum, Kanban), and end-to-end product development and delivery processes.
Proven ability to manage end-to-end delivery, from requirements gathering and planning to release and post-release activities.
Strong skills in project planning, prioritization, resource allocation, capacity planning and dependency management.
Ability to proactively identify and resolve risks, blockers and delivery bottlenecks.
Experience establishing and improving delivery processes, ensuring transparency and predictability.
Strong understanding of delivery metrics (agile metrics, lead time, cycle time, throughput, delivery predictability).
Excellent stakeholder management skills, including communication with senior management.
Ability to work autonomously, make decisions, challenge priorities and drive initiatives to completion.
Advanced proficiency with Atlassian products (Jira, Confluence) and experience using Plans or BigPicture for project planning, resource management and cross-team coordination.
English: B2.
Responsibilities
Manage end-to-end delivery for three development teams, from planning and execution to releases and post-release follow-up. Make sure teams have clear priorities, timelines, and ownership.
Lead approved strategic cross-team initiatives from scoping and planning through development, rollout, and closure. Keep everyone aligned, manage dependencies, and make sure initiatives move forward without getting stuck between teams.
Maintain a rolling delivery roadmap using Jira and Plans. Plan team capacity, track commitments, and keep delivery timelines realistic.
Keep delivery progress visible through RAG statuses, short weekly updates, and regular syncs with direction leads, CTO, and Product.
Identify risks, blockers, and dependencies early. Resolve what can be handled within the teams and escalate the rest with possible solutions.
Work with the Program Manager to build and improve delivery processes, including Definition of Ready, Definition of Done, Jira workflows, planning routines, and retrospectives.
Track delivery metrics such as lead time, cycle time, throughput, and predictability. Use them to understand where things slow down and what needs to improve.
Keep Jira as the single source of truth for delivery and Confluence for documentation and decisions. Help bring Jira projects into a consistent structure and make sure information stays up to date.
Work closely with senior management. Keep them informed about progress, risks, trade-offs, and decisions that need their input.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: IRL - Dublin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Sales
Development Representative (SDR) to join our Dublin office and help accelerate pipeline generation. This role is ideal for someone with 9+ months of experience in technology sales who thrives in outbound prospecting, account research, and consultative discovery conversations. Experience selling into data, analytics, cloud, or infrastructure teams is a strong plus.
As an BDR you’ll identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including 3 days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
What You’ll Do
Generate qualified pipeline through inbound and outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline targets
Skills We’re Looking For
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
Spanish and Italian Speaking
Bonus Skills
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
#LI-LA1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Almaty, Kazakhstan
At
Bradken
, we're equipping the resource sector for a sustainable future. Our products operate in some of the world's toughest mining environments, helping customers improve productivity, reliability, and operational performance.
We're seeking a
Key Account Manager
to lead and grow strategic dealer and customer relationships across our Mining Products portfolio. This is an opportunity to work closely with customers, mine sites and channel partners, delivering solutions that create value while driving profitable growth across the region.
About the Role
You will play a key role in supporting Bradken's growth across the mining sector by developing strong partnerships, identifying new opportunities, and helping customers achieve better operational outcomes.
With a strong focus on
Customer Centricity
, you'll work closely with dealers and mine site customers to understand their challenges and deliver tailored technical and commercial solutions. You'll demonstrate
Innovation
by identifying opportunities to improve product performance and uncover new avenues for growth. Through a
One Team
approach, you'll collaborate with Engineering, Product Development, Manufacturing and Supply Chain teams to ensure customers receive exceptional support and service.
Your Impact
You will:
Develop and grow strategic dealer and key customer relationships across the mining sector.
Identify and convert new business opportunities while increasing market share across assigned territories.
Provide technical and commercial support across Ground Engaging Tools (GET), Undercarriage and Bucket product lines.
Conduct regular site visits to support product performance, strengthen customer engagement and identify operational improvements.
Develop account plans, sales forecasts and pipeline reporting through Salesforce.
Partner with internal teams to deliver customer-focused solutions and support long-term business growth.
Monitor competitor activity, market trends and customer requirements to support strategic decision-making.
Support commercial, forecasting and warranty activities to deliver strong customer outcomes.
About You
You are a commercially minded sales professional who enjoys building trusted relationships, solving customer challenges and developing opportunities that create value.
You will bring:
Experience in technical sales, account management or mining-related commercial roles.
Knowledge of mining, mobile plant, wear products or related heavy industry environments.
The ability to engage confidently with both operational and corporate stakeholders.
Strong commercial awareness and relationship-building capability.
Experience working independently while collaborating across global teams.
Proficiency in Salesforce CRM and Microsoft Office applications.
Qualifications in Mechanical Engineering, Metallurgy or a related discipline, or equivalent industry experience.
Willingness to travel domestically and internationally as required.
Fluency in
English, Kazakh and Turkish
.
Job Location:
Almaty, Kazakhstan
Why Bradken?
Everyone has a story. Be part of ours.
You'll join a global team that values safety, innovation and collaboration. Working alongside industry experts, you'll have the opportunity to influence customer outcomes, strengthen strategic partnerships and contribute directly to Bradken's continued growth across the region.
We offer:
Safety-first environment and mindset
Flexible work options
Competitive Total Reward Packages, including sales incentives
EAP for you and your family
How We Hire
About Our Screening Process
As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you.
Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the role:
An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace partners, working to deliver an optimal experience at every level of their organizations. The job encompasses being a resource to workplaces when issues arise, liaising with building- and corporate-level contacts, and keeping abreast of a litany of important business metrics for each account.
Your week will be balanced between high-touch customer engagement and internal account strategy, with a laser focus on net revenue retention. You are an avid problem-solver, a strategic communicator, and a diligent executor who can navigate complex relationships to sharpen your business acumen.
Responsibilities:
- Manage & grow your portfolio: Own a book of business with accountability for "Same-Store Shift Postings" (SSSP, which measures utilization) and "Same-Store Net Revenue" (SSNR, which measures profitability). In your pursuit of driving those numbers higher, you will identify churn risks, mitigate issues, and proactively uncover opportunities for commercial expansion.
- Strategic account planning: Build and maintain detailed account plans. Forecast performance accurately and provide regular insights to internal leadership regarding pipeline health and account stability.
- Drive executive value: Establish trust with both clinical and non-clinical executives. Lead Quarterly Business Reviews (QBRs) and strategic meetings to demonstrate value, align on business goals, and negotiate mutually beneficial outcomes.
- Operational excellence: Act as the primary point of contact for complex escalations, ensuring rapid resolution while implementing systemic solutions to prevent recurrence.
- Cross-functional advocacy: Partner with Product, Legal, and Strategy Operations to represent the voice of the customer, driving product improvements and internal initiatives that optimize the client experience.
Beyond the basics, what will make you successful:
- Extreme ownership: The buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly.
- Extreme curiosity: You ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause.
- Scrappiness: You look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
- Fast-paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly.
Our interview process:
1. Application (where you are now!)
2. Case study
3. Interview 1 with a hiring manager
4. Interview 2 with Head of Account Management
5. Culture chat with a partner on our People Team
Why a case study first?
Since this role is remote and requires a high degree of autonomy, the case study helps us understand how you operate in an asynchronous environment. Specifically, we’re looking at how you interpret written context, navigate ambiguity, and identify opportunities independently. This ensures our first conversation is grounded in your actual work style rather than just a resume walkthrough.
Qualifications:
- Relationship management experience not required but strongly preferred
- Excellent verbal and written communication skills
- Willingness to try / lack of fear
- Bachelor's Degree
Benefits:
- Do great work that matters for customers who could really use your help
- Competitive pay
- Unlimited PTO
- Fully Remote
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: South Korea; Japan; Philippines; Vietnam; Malaysia; China
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
We are looking for translators with experience in translating patents from English into Portuguese (Brazil) (native-level fluency of Portuguese) with immediate availability for a patent translation project.
The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Computer Science, Electricity.
Project Details:
Job Title: English to Portuguese (Brazil) Patent Linguist
Start Date: ASAP
Location: Remote (Asia Region based)
Task Type: Translation, Copy Edit
Content Type: Computer Science, Electricity
Expected Weighted Volume Per Week: +5,000 words
CAT Tool: XTM
Employment Type: Freelance
Main Duties
Translate
patent-related content from English into Portuguese(Brazil) ,
with original meaning conveyed in a manner that is readable and understandable to target audience.
Perform translation and copy edit from English (en-US) to Portuguese (pt-BR) for patent.
Identify and correct linguistic errors, ensuring consistency in terminology, style, and adherence to client-specific guidelines.
Provide detailed feedback to translators and create comprehensive quality reports.
Ensure adherence to client-specific style guides, glossaries, and project guidelines.
Utilize CAT tools (XTM) to review and assess translations efficiently.
Manage weekly capacity to handle +5,000 words per locale and ensure timely task completion.
Requirements
BS/BA in linguistics, translation, biology, or related fields.
2+ years of work experience in translation, linguistic quality assessment, copywriting, or copy-editing, specifically in patents or technical content.
Deep understanding of biological terminology and ability to adapt complex scientific language for target audiences.
Proven experience in reviewing or translating patents or technical documents.
Proficiency in using CAT tools like XTM for project management and quality assessment.
If this sounds like an opportunity you’d like to jump at, please send us your application.
Job Reference: #LI-JC1
Location: New York City; US Remote
Workplace: Hybrid
ABOUT PINECONE
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable.
ABOUT THE TEAM AND ROLE
We're looking for an Applied AI Engineer who loves building real applications with AI. You'll work across the stack, from backend services and retrieval pipelines to APIs and user-facing applications, turning new AI capabilities into working solutions.
This is a hands-on engineering role for someone who enjoys moving quickly, experimenting with emerging technologies, and owning projects from initial idea to production.
You'll work closely with our engineering and product teams, as well as customers and partners, to explore new use cases, build reference applications, and demonstrate what's possible with Pinecone's technology.
The ideal candidate combines strong full-stack engineering skills with practical experience building LLM-powered applications and agentic systems. You should be equally comfortable discussing architecture, writing production code, and putting together a working prototype.
RESPONSIBILITIES
- Design, build, and ship end-to-end AI applications using Pinecone’s retrieval and knowledge infrastructure.
- Develop full-stack solutions spanning frontend interfaces, backend services, APIs, data pipelines, and LLM integration.
- Build reference applications, integrations, and reusable components that help developers and customers adopt Pinecone.
- Experiment with emerging AI patterns, including RAG, agents, tool use, context engineering, and agent memory.
- Work with customers, partners, and internal teams to understand real-world problems and translate them into working software.
- Evaluate and improve the quality, reliability, latency, and cost of AI-powered applications.
- Share technical insights and best practices through code, examples, and technical content.
- Bring learnings from building applications back into Pinecone’s product and engineering teams.
WHAT YOU’LL BRING TO THE TABLE
You don't need to check every box, but you should enjoy building software and be excited about what AI makes possible.
FULL-STACK ENGINEERING
- Strong software engineering background with experience designing, building, and shipping production applications.
- Proficiency in Python and/or TypeScript, including modern backend frameworks and frontend technologies such as React or Next.js.
- Experience building APIs, integrating external services, and working with databases and cloud infrastructure.
- Ability to independently take a project from rough requirements through implementation and deployment.
APPLIED AI
- Hands-on experience building applications using LLMs, embeddings, vector databases, or retrieval-augmented generation.
- Familiarity with modern AI development tools, frameworks, and APIs.
- Understanding of the practical challenges of building AI applications, including retrieval quality, evaluation, latency, reliability, and cost.
- Curiosity about emerging patterns in agentic applications, context management, and AI-driven workflows.
OWNERSHIP & COLLABORATION
- A builder's mindset: you enjoy writing code, experimenting, and getting working software into users’ hands.
- Comfortable working with ambiguous requirements and making pragmatic technical decisions.
- Ability to communicate technical ideas clearly to engineers, customers, and other stakeholders.
- Comfortable moving between rapid prototypes and production-quality implementations.
- Interest in understanding how developers and customers use the technology and translating that feedback into better solutions.
BONUS POINTS
- Experience with Pinecone or other vector databases and search technologies.
- Experience building agentic applications, agent memory systems, or complex RAG pipelines.
- Contributions to open-source projects, developer tools, or technical communities.
- Experience working directly with customers on technical projects.
- Experience deploying and operating AI applications in production.
PERKS & BENEFITS
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
Benefits and eligibility may vary by country of employment.
Location: Toronto; Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE.
We’re building the next generation of agentic AI infrastructure at Cohere. This team sits at the intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at scale.
You’ll work on hard, forward-looking problems with few established patterns, including secure code execution, agent state management, model routing, identity and authentication, and resource management for long-running agent workflows.
This role is a strong fit for someone who combines systems depth with ML intuition. You should be comfortable building reliable infrastructure, thinking through distributed systems tradeoffs, and understanding how emerging agentic capabilities shape platform design.
WHAT YOU’LL WORK ON.
- Secure execution environments for agent-generated code
- Identity, authentication, and trust boundaries for agents
- Model routing and orchestration across different model types and environments
- Rate limiting, quotas, and resource management for agent workflows
- State management, memory, and filesystem abstractions for agents.
IN THIS ROLE YOU WILL:
- Turn emerging ML research ideas into production-ready infrastructure
- Build core platform capabilities for execution, storage, and state management
- Prototype and evaluate new technologies, then help decide what should move into production
- Partner with research teams to shape infrastructure based on what future agent systems will need
YOU MAY BE A GOOD FIT IF YOU HAVE:
- Experience building production ML infrastructure with strong systems fundamentals
- Hands-on work with agentic systems, multi-agent workflows, or agent development frameworks
- Familiarity with model routing and LLM provider frameworks across different model types and environments
- Experience with scalable, fault-tolerant distributed systems and Kubernetes
- A track record of moving quickly on prototypes and making good decisions about productionization.
BONUS
- Experience across on-prem, private cloud, and public cloud environments
- Familiarity with storage systems, embedded databases, or filesystem abstractions
- Experience with code execution sandboxes such as gVisor, Firecracker, Kata, or WASM runtimes
- Interest in emerging ML infrastructure, edge inference, or browser-native models
- Open-source contributions to LLM or agent infrastructure projects
- Experience with identity, workload auth, or capability-based security systems.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: North America; Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: Remote - US
About the Job:
LaunchDarkly is seeking a People Systems, Analytics and AI Manager to be our subject matter expert on HR systems and to turn People data into insights that help business leaders make better decisions. You will build the reports, analytics, and dashboards that tell the story of our workforce, and you will use AI tooling to make those stories faster to create, easier to understand, and more compelling.
This is an individual contributor role reporting to the Director, People Programs, Systems and Analytics. You will work closely with People Operations, Finance, and leaders across the business, and you will own your work from question to insight to action.
We are looking for someone who combines deep HR systems knowledge with strong analytical skills, creativity in how data is presented, and sound judgment about people data and AI.
Responsibilities:
Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management.
Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions.
Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows.
Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives.
Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems.
Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data.
Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions.
Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience.
Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation.
Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence.
Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics.
Qualifications:
8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment.
Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration.
Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills.
Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use.
Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders.
Strong understanding of data integrity, privacy, and confidentiality practices for employee data.
Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail.
Curious, pragmatic problem solver who enjoys simplifying complex processes and data.
Comfortable working with a highly distributed team across time zones.
Nice to Have:
Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt).
Experience with integrations and workflow automation tools.
Knowledge of workforce planning, compensation, or engagement analytics.
Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
121,800 - $167,530
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
109,700 - $150,810
**
Zone 3:
All other US locations - $
103,600 - $142,450
*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market.
This is a full-time, remote position and must be based out of Texas in the United States. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value.
What You'll Do
Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationships with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.
Skills We're Looking For
8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
You thrive in an extremely fast-paced, ever changing work environment.
You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
You are extremely organized.
You are able to juggle lots of things at once while not letting anything drop.
You are a strategic thinker.
You are able to see and communicate the big picture in an inspiring way.
You are a problem solver.
You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
You are enthusiastic!
You exhibit passion and excitement for your work and you have a can-do attitude.
Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required
Please note that the base + uncapped commission compensation listed below does not include RSU value. This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$151,351
—
$189,189 USD
OTE (On Target Earning)
$302,702
—
$378,378 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.
ABOUT THE TEAM AND ROLE:
Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers.
As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time.
RESPONSIBILITIES:
- Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers.
- Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it.
- Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data.
- Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers.
- Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible.
- Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right.
REQUIREMENTS:
Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance.
You should have:
- At least 2 years of software engineering experience
- A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease
- Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow
- Proven ability to design and deliver APIs for a rapidly scaling product surface
- Proficiency building web interfaces with React or similar
- Experience with at least one major cloud provider (AWS, GCP, Azure)
- Strong intuition for what makes APIs easy for both humans and agents to use correctly
Bonus points for:
- Experience at a SaaS company with usage-based or consumption pricing models
- Experience building billing-specific features, such as usage dashboards or cost reporting
- Strong familiarity with a compiled language like Rust, Go, or Java
- Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data
- Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring an IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave.
This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues.
This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person.
RESPONSIBILITIES
- Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations
- Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM
- Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications
- Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes
- Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team
- Integrate identity with endpoint management to support device trust and compliance enforcement
- Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation
- Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems
- Serve as an escalation point and technical resource for the IT Support team
REQUIREMENTS
- 6+ years of experience in IT systems engineering, identity engineering, or a related role
- Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management
- Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations
- Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs
- Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf)
- Track record of designing and delivering automation that measurably reduced manual IT work
- Working knowledge of security and compliance frameworks such as SOC 2
- Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences
NICE TO HAVE
- Okta certifications (Certified Professional, Administrator, or Consultant)
- Experience managing identity or SaaS configuration as code (e.g. Terraform)
- Experience with AWS IAM or cloud identity
- Experience at a high-growth startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for Engineering Managers to lead engineering effort on Supabase Spark. Supabase Spark is an initiative to build the next frontier of agentic databases, supporting billions of databases, with millions of databases created every day.
Although we don’t require managers to contribute to code directly, we do expect you to participate in design discussions and to be involved in setting the bar for engineering quality and best practices.
WHAT YOU’LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Handle people admin (leave, time off, etc.) for your team.
Hiring
- Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery & Roadmap
- Own the team's roadmap and project management (Linear), driving accountability and clear milestones.
- Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on.
- Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Organize effort against support tickets and maintain the team's SLO.
- Surface risks, dependencies, and tradeoffs early and clearly to leadership.
Incident Commander
- Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up.
- Lead blameless post-incident reviews
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed engineering teams at a cloud, SaaS, or developer tools company.
- Experience with developer tools or databases, plus if that includes both SQLite and Postgres ecosystems.
- Strong technical credibility in backend and database systems: APIs, auth, and Postgres access control (roles, grants, RLS) etc.
- Has led a team shipping a developer facing API or platform product from early stage to production.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
- Are comfortable with aggressive scoping and eval driven development.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As part of 1Password’s Strategic Operations team, you’ll lead cross-functional initiatives that turn complex business priorities into clear plans, coordinated execution, and measurable results. You’ll work with senior leaders and teams across the company to advance priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning. By helping the organization execute with greater clarity and consistency, you’ll contribute to 1Password’s mission of making security simpler and more accessible. Reporting into the Director, Strategic Operations, this role is remote in the United States or Canada.
How we’re using AI today
On the Strategic Operations team, we’re using AI to cut through complexity, stay aligned, and move quickly. AI supports how we manage and execute programs by bringing together signals from across the business and turning them into decision-ready summaries, project plans, and executive briefs. We expect every team member to build at least one AI-powered workflow, and we’re committed to growing together through shared best practices, regular learning sessions, and team resources as we scale and collaborate across 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.
• Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
• Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
• Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed.
• Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates.
• Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.
• Experience in Software as a Service (SaaS), cybersecurity, technology, product operations, or a similarly fast-moving environment, along with experience using Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency.
What you can expect:
• Build and manage programs that improve service and outcomes for high-priority customer accounts.
• Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions.
• Create clear roadmaps, status reports, risk assessments, and recommendations that improve visibility and accelerate decision-making.
• Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes.
• Use modern tools, including AI-assisted analysis and workflow automation, to generate insights, identify risks and dependencies, and scale program execution.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $147,000 CAD and $213,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote, Worldwide; Croatia; Serbia; Germany; Austria; Zurich, Switzerland
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Bosnian (Cyrillic) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Bosnian (Cyrillic)
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Bosnian (Cyrillic) and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Location: Kazakhstan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
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Almaty, Kazakhstan; As we work with teams around the world, time-zone differences can make live screening challenging
УдалённоRemote (Canada)
УдалённоSouth Korea; Japan; Philippines; Vietnam; Malaysia; China
ГибридNew York City; US Remote
УдалённоseniorToronto; Canada; United States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоEurope
УдалённоNorth America; Europe
УдалённоRemote - US; Comfortable working with a highly distributed team across time zones
УдалённоRemote, Texas, United States, AMER; This is a full-time, remote position and must be based out of Texas in the United States
ГибридNew York City
УдалённоГеография найма не уточнена
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones