Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to think strategically and make data-driven recommendations aligned with company goals.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience in subscription business
- Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment
NICE TO HAVES
- Strong spoken and written English
- Experience in Marketing Analytics
- Experience with Python, R
- Experience with GCP, BigQuery
- Experience with Google Ads, Facebook Ads etc
- Experience with orchestration frameworks such as Airflow, dbt
- Experience with git and code review process
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоseniorUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Lead Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Data Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Experience in subscription business and/or acquisition-driven web funnels.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Proven hands-on experience designing, running, and validating end-to-end A/B tests
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with BI tools such as Tableau, Looker, or similar.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to adapt quickly, learn new tools efficiently, and deliver high-quality work in a high-pressure, fast-changing environment.
- Strong spoken and written English.
NICE TO HAVES
- Experience in Marketing Analytics
- Experience with Python and/or R
- Experience with GCP and BigQuery.
- Experience with Google Ads, Meta/Facebook Ads, or other ad platforms.
- Experience with orchestration frameworks such as Airflow and/or dbt.
- Experience with Git and code review processes.
- Experience with billing/payments analytics
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary:
We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants.
What you’ll own:
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap.
People Leadership:
Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
What you'll be doing:
Must-have
8+ years of experience in account management, customer success, or sales leadership, with direct experience.
3+ years managing managers (Team Leads) — proven experience as a “manager of managers.”
Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and account growth metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs:
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities:
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
What we offer:
[In this section, add selling points of what the person will gain by joining Wolt. Sell the role, why do you think they should join Wolt and this role, rather than another job? What can we offer them? For certain roles, it might make sense to add the local benefits, if you see those as good selling points.]
Why you’ll love it:
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Compensation:
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
26 142 zł
—
39 212 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
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Experience: at least 2 years in data analysis, preferably in the iGaming industry or online Poker. SQL: confident writing and optimising queries against large datasets.
You will build the pipelines, internal tools, and agents that decide which companies we go after, how we reach them, and what our sellers see when they open their laptop in the morning. Most of what a sales ops team used to do by hand is now something you can write software to do.
Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Commercial segment. Own the renewal and retention strategy for your territory, proactively identifying and mitigating churn risk.
Location: Remote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Web Dependability Engineering team, you'll make sure websites just work in DuckDuckGo's browsers across Mac, Windows, iOS, and Android, helping ensure our users have the best-possible experience browsing with DuckDuckGo. Recent projects include:
- Reverse-engineering how sites detect our privacy protections and building countermeasures that keep pages working
- Shimming browser APIs so sites work seamlessly across different browser engines and system webviews
- Building LLM agent pipelines that automatically reproduce and triage reported site breakage
As a Senior Web Compatibility Engineer, you'll be our resident expert on why websites break and how to fix them: owning the webcompat side of our triage process, debugging gnarly issues in code you don't control, distinguishing site bugs from browser bugs from privacy protection-induced breakage, leading the charge when a top site breaks and becomes an incident, shipping durable fixes across every platform, and work on related projects that prevent user churn and keep users coming back to DuckDuckGo.
ABOUT YOU
- 7+ years of experience building and debugging complex web applications with vanilla JavaScript.
- Detailed knowledge of web standards, web components, and browser APIs. Any additional experience with our stack is a bonus: Swift/Kotlin/C#/C++/Python.
- Advanced ability to reverse-engineer obfuscated third-party code and reduce issues to minimal test cases.
- Passion for hunting elusive bugs and tracing them to their root cause.
- Interest in automating repetitive work and building agentic tooling that multiplies the team's impact.
- Experience triaging issues, leading incident response, and communicating clearly with technical and non-technical stakeholders.
- Experience shipping code beyond the web, like native or desktop clients.
- Ability to lead complex, ambiguous projects with little to no oversight.
COMPENSATION
This role is paid on a regional pay scale, in local currency, and stock options:
- United States: $190,500 USD annually
- United Kingdom: £134,600 GBP annually
- Canada: C$253,500 CAD annually
- Europe/Rest of World: €157,350 EUR annually
In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
#LI-DNI
As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention.
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Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
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Задачи:
— Разработать CRM-стратегию для ключевых сегментов B2B- и B2C-аудитории.
— Провести аудит текущих коммуникаций, данных, сегментов и клиентских сценариев.
— Спроектировать триггерный онбординг и автоматические цепочки на разных этапах жизненного цикла.
— Помогать B2B-клиентам осваивать возможности продукта, повышать adoption функций и находить новые сценарии использования YCLIENTS.
— Развивать омниканальные коммуникации в email, Telegram, MAX, web- и mobile-интерфейсах.
— Сегментировать аудиторию и подбирать для каждого сегмента релевантные сообщения, офферы, каналы и частоту контактов.
— Формировать коммуникационную политику: приоритеты, контактные правила, частотные ограничения и логику пересечения кампаний.
— Вместе с аналитиками оценивать влияние коммуникаций на activation, adoption, conversion, retention, churn и LTV.
— Быстро запускать пилоты, проверять гипотезы и масштабировать работающие сценарии.
— Совместно с продуктом, аналитикой и разработкой улучшать данные, события и инструменты, необходимые для персонализированных коммуникаций.
Требования:
— Опыт в CRM-, lifecycle- или retention-маркетинге от трёх лет.
— Практический опыт работы с B2B SaaS, подписочными продуктами, trial-воронками или PLG/self-service-моделями.
— Уверенное владение CRM- или marketing automation-платформами: Mindbox, Customer.io, Braze, Carrot quest, Encharge или аналогами.
— Умение самостоятельно проектировать сегменты, триггеры, сценарии и логику автоматических цепочек.
— Понимание продуктовых метрик: Activation Rate, Trial-to-Paid, Adoption, Retention, Churn, ARPU и LTV.
— Опыт работы с Amplitude, Mixpanel, PostHog или другими системами продуктовой аналитики.
— Понимание событийной модели данных: events, properties, user profiles, cohorts.
— Умение оценивать влияние коммуникаций на продуктовое поведение и бизнес-результат.
— Умение писать коротко, понятно и без корпоративного канцелярита.
— Умение работать с дизайнером: формулировать идею, ставить задачу и оценивать, насколько креатив решает бизнес-задачу.
— Готовность быстро прототипировать, проверять гипотезы и принимать решения на основании данных.
— Опыт настройки Telegram-ботов, WhatsApp Business API и других мессенджерных каналов будет преимуществом.
Условия:
— Прозрачная и конкурентная зарплата, трудоустройство по ТК РФ.
— Гибридный график работы.
— Техника для работы.
— ДМС после испытательного срока.
— Поддержка в трудных ситуациях.
— Корпоративные скидки BestBenefits.
— Отсутствие дресс-кода и иерархий, доверительная атмосфера в команде.
ГибридМосква
УдалённоleadUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
USA - New York
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
Все вакансии в одном месте — страница 4 · Job Hunters