Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Senior Revenue Recovery Analyst to own and optimize strategies that protect and recover revenue across the member lifecycle. This role will focus on improving payment recovery, reducing device loss, and preventing scams and abuse while maintaining a high-quality member experience. You will use data to identify sources of revenue leakage, develop and test solutions, and partner across Product, Engineering, Finance, Membership Services, and other teams to drive measurable improvements in revenue recovery and loss prevention.
RESPONSIBILITIES:
- Own key revenue recovery and loss-prevention metrics, including payment failure-to-success rate, device loss rate, and losses associated with scams and abuse
- Develop and execute strategies to improve payment recovery, identifying opportunities across payment retries and recovery workflows
- Identify the root causes and financial impact of device loss and develop scalable strategies to improve device recovery and reduce associated losses
- Identify emerging patterns of scams and abuse, partnering cross-functionally to develop preventative measures that minimize financial loss while preserving a strong member experience
- Build a rigorous testing and measurement framework to evaluate revenue recovery initiatives, quantify incremental impact, and continuously optimize performance
- Assist in incident response for revenue-impacting events, coordinating cross-functional teams to rapidly assess impact, mitigate losses and resolve root causes.
- Partner cross-functionally with Product, Engineering, Finance, Membership Services, Legal, and other stakeholders to prioritize and implement initiatives that balance revenue recovery, risk mitigation, operational complexity, and member experience
QUALIFICATIONS:
- 5+ years of experience in payments, revenue operations, fraud/risk, or similar field
- Demonstrated experience using data and experimentation to identify opportunities, diagnose issues, and drive measurable business outcomes
- Experience developing or optimizing strategies related to payment recovery, fraud and abuse prevention, loss prevention, or similar revenue-protection programs
- Strong analytical and financial acumen, with the ability to quantify the impact of revenue leakage and build compelling business cases for solutions
- Proven ability to lead complex, cross-functional initiatives involving Product, Engineering, Finance, Operations, or other stakeholders
- Ability to balance revenue optimization and risk reduction with the member experience, applying sound judgment in ambiguous or rapidly evolving situations
- Strong communication skills with the ability to translate complex problems and data into clear recommendations for technical and non-technical audiences
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $115,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the role
The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.
What you'll be doing
Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues.
Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs.
Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required.
Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage.
Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling.
Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.
Requirements
4–6 years of experience in a SOC environment, successfully resolving high-priority security alerts by identifying the root cause.
Supporting the optimization of detection logic as a technical lead.
Demonstrable hands-on experience as part of a Security Operations Centre, using monitoring platforms and triaging real-time alerts.
Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
Proven knowledge of optimal cloud security configurations, particularly across AWS
Exceptional collaborative team player and a knowledge-sharing mindset.
Familiarity of security compliance standards, e.g. ISO27001, NIS2, GDPR and PCI-DSS
Lead low and medium security Incidents.
Support incidents and initiatives led by Sr. Specialists and also help mentor and train more Security Analysts
Coordinate with the US, UK and EU central security teams as required.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
Задачи:
— Управление полным жизненным циклом разработки и своевременным выпуском продукта
— Сбор, уточнение и формализация требований совместно с заказчиком и командой
— Подготовка функциональных и нефункциональных требований, пользовательских сценариев, эпиков и другой проектной документации
— Декомпозиция требований на понятные команде разработки задачи и формирование плана реализации
— Планирование разработки (спринты, кварталы, roadmap), контроль прогресса, сроков и баланса загрузки команды
— Обеспечение качества: контроль QA-процессов, код-ревью, соблюдение Definition of Done (DoD)
— Сбор и анализ метрик (Velocity, SLA/SLO, потока, надёжности)
— Организация оперативного реагирования на инциденты: координация участников, назначение Incident Owner, устранение блокеров, синхронизация команд и стейкхолдеров
— Контроль внедрения улучшений после инцидентов (Post-Mortem)
— Выявление и минимизация зависимостей и блокировок, эскалация рисков
— Управление релизами: координация готовности QA, DevOps и бизнеса, учёт зависимостей между командами
— Проведение демонстраций, сбор обратной связи и согласование дальнейших изменений с заказчиком
— Мониторинг состояния команды (перегрузка, выгорание, конфликты), устранение процессных и коммуникационных узких мест
— Участие в формировании команды
Требования:
— Опыт ведения IT-проектов от сбора требований до реализации и передачи результата заказчику
— Опыт самостоятельной подготовки функциональных и нефункциональных требований
— Опыт декомпозиции задач на эпики, пользовательские сценарии и задачи для разработки
— Понимание принципов работы backend/frontend, API, баз данных, микросервисной архитектуры, инфраструктуры, CI/CD и тестирования
— Умение обсуждать технические решения с разработчиками и архитекторами
— Опыт управления кросс-функциональной командой
— Опыт взаимодействия с заказчиком: сбор требований, демонстрации, согласование сроков, получение обратной связи, работа с изменениями
— Сильные коммуникативные навыки и умение находить общий язык с заказчиком, разработчиками, QA и архитекторами
Условия:
— ДМС со стоматологией
— Корпоративные скидки в сети фитнес-клубов World Class
— Корпоративный тариф на абонементы FITMOST
— Программа корпоративных скидок Best Benefits – на спорт и не только
— Спортивные мероприятия (турниры по футболу, волейболу, киберспорт, забеги, шахматы)
— Курсы английского языка, в том числе с носителем языка
— Сообщества по интересам: чтение книг, мероприятия, маршруты путешествий
— Внешние профессиональные курсы и конференции, сертифицированное обучение по выбору
— Профильные митапы – организация и участие
— Билеты со скидкой в Музей криптографии для сотрудников и их семей
— Работа в офисе или в гибридном формате
— Комфортные офисы в Москве, Санкт-Петербурге и Нижнем Новгороде с кофе-поинтами и снеками
— Корпоративные праздники
— Классный мерч
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As an Engineering Manager on the Dashboard team, you will lead a team of engineers responsible for the primary interface developers use to build, deploy, and manage applications on Vercel. The Dashboard is where customers experience the platform every day, from onboarding new projects to managing deployments, observability, billing, security, AI, and team collaboration.
You'll partner closely with Product, Design, Data, and other engineering teams to deliver intuitive, high-quality product experiences while helping shape the long-term architecture of one of Vercel's most important customer-facing surfaces. This role requires balancing technical leadership, product thinking, and strong people management to help the team ship quickly without compromising quality.
What you'll do
Build and grow a high-performing team of engineers through hiring, coaching, mentorship, and thoughtful career development.
Foster a culture of ownership, collaboration, and high engineering standards while creating an environment where engineers can do their best work.
Partner closely with Product, Design, and other engineering teams to define roadmap priorities and execute against ambitious product goals.
Help the team make sound technical decisions around frontend architecture, performance, reliability, and developer experience.
Occasionally review and contribute code to stay close to the technology and unblock the team when needed.
Drive operational excellence through strong engineering processes, incident management, and continuous improvement.
Balance short-term product delivery with long-term investments in technical quality and platform scalability.
Champion a customer-first mindset, ensuring the Dashboard remains fast, intuitive, and delightful for developers of all sizes.
What you need
You have experience leading and growing high-performing engineering teams.
You have built and operated large-scale customer-facing web applications or developer products.
You have a strong product engineering mindset and enjoy working closely with product managers and designers to deliver polished user experiences.
You have experience building modern web applications using technologies such as React, Next.js, TypeScript, and the broader JavaScript ecosystem.
You understand frontend architecture, performance optimization, accessibility, and design systems.
You communicate clearly across technical and non-technical audiences and can build alignment across teams.
You thrive in fast-moving environments and are comfortable making decisions with incomplete information.
You care deeply about creating an inclusive team culture where engineers can grow and have meaningful impact.
Benefits & Compensation:
Competitive compensation package and stock options.
Comprehensive, inclusive healthcare package.
Opportunities for mentorship and professional growth, including attendance at industry events.
Flexible Time Off with a recommended minimum of four weeks per year, plus paid holidays.
Remote-friendly culture with teammates across multiple time zones.
Dedicated equipment and work-from-home budget to help you create an effective workspace.
The San Francisco, CA base pay range for this role is $226,000-$325,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.
The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.
As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.
WHAT YOU'LL DO
- Grow and develop a team of engineers with high expectations for ownership and impact
- Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution
- Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage
- Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry
- Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale
- Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance
- Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence
- Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion
YOU'LL LOVE THIS JOB IF YOU
- Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles
- Get excited by designing and running large-scale distributed data systems where performance and reliability matter
- Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows
- Like tackling complex querying and storage challenges at massive scale
- Thrive on cross-functional collaboration with product and infrastructure teams
- Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform
QUALIFICATIONS
- 10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management
- Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)
- Experience with distributed systems, query optimization, or scaling data-intensive workloads
- Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences
- Proficiency with Python, Rust, or a similar programming language is a plus
- Familiarity with observability, developer tools, or event-driven systems is a plus
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on Modal’s machines layer: the fleet of bare-metal and cloud hosts that every Function, Sandbox, and training job runs on, and the control plane that provisions, images, monitors, and repairs them.
You’ll automate the integration of new capacity from a growing set of hardware providers, from auditing and benchmarking hosts and clusters to maintaining our machine images, configuring GPUs, RDMA, networking, and storage, and getting machines into production. You’ll build the automation that keeps the fleet healthy without human intervention: detecting bad GPUs, thermals, and disks. You’ll dig into whatever is between the hardware and the software that runs on top of it, whether that is a kernel panic, a broadcast storm during boot, or getting our container runtime to run on new architectures and platforms.
WHAT YOU'LL WORK ON:
- Automate remediation of unhealthy machines (power cycling, reimaging, GPU recovery) to maximize uptime and minimize operator toil
- Automate integration of new CPU, GPU, and storage servers into the fleet while managing hardware and network heterogeneity
- Monitor network health and reliability across many datacenters, and standardize bare-metal network configuration
- Automate hardware acceptance testing and benchmarking (CPU, disk, GPU, interconnect, network)
- Build our custom network bootloader, machine image pipeline, and kernel and firmware management across the fleet
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve operated fleets of physical hardware (bare-metal provisioning, BMC/IPMI, PXE or network boot, firmware) or built the control planes that manage them (the more challenges you’ve worked through, the better)
- You have strong cloud skills
- You have strong knowledge of low-level operating system foundations (Linux kernel, drivers, networking, file systems, containers, etc.)
- You’re effective at debugging across layers, from BGP flapping, Linux RPS, and vBIOS bugs to a Python control-plane service
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVES:
- Experience with GPUs and the NVIDIA software stack in production (drivers, health monitoring, XIDs, RDMA/NVLink)
- Prior experience with Go
Location: Stockholm; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter.
You’ll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You’ll own durability and cost at petabyte scale, from streaming and batch replication between origins to garbage collection over billions of objects. You’ll work across the stack, from local disk and page cache to distributed blob storage and garbage collection, and you’ll help shape what storage becomes next as we push storage closer to workloads.
WHAT YOU’LL WORK ON:
- Build P2P sharing of data across workers within a single datacenter to dramatically reduce ingress
- Replicate data across multiple blob storage providers
- Automate garbage collection across hundreds of petabytes of data
- Deploy colocated storage clusters to datacenters to accelerate high-throughput customer workloads
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve built high-performance distributed storage or caching systems at a large scale (the more challenges you’ve worked through, the better)
- You have strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics
- You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.)
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVE:
- Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems
- Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration)
- Experience with data engineering at petabyte scale
- Prior experience with Rust
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Cloud Infrastructure Engineer interested in creating something bigger to join our Engineering & Data team! In this role, you’ll be working on highly scalable solutions, used by millions of people and will solve complex problems including challenges like scalability, high availability, performance, optimization & automation. You will use best-in-class services and technologies, including AI-assisted development tools and agentic workflows, and will contribute to improving the technical stack.
- Design and implement availability, scalability, and performance plans for the services environments
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Develop security capabilities and encourage adoption of security best practices and architecture changes throughout the company via evangelism and education
- Take ownership of automating infrastructure deployment and configuration, lead the creation of CI/CD pipelines for applications, and develop CI/CD best practices across the team
- Leverage AI coding assistants (e.g. Claude Code or similar harnesses) to accelerate infrastructure development, automate repetitive engineering tasks, and raise the team's overall velocity
- Design, deploy, and scale autonomous or semi-autonomous agents to handle infrastructure operations, incident response, and internal tooling workflows
- Perform development, automation, and deployment assignments without close supervision
- Provide application development and cloud technology leadership, guidance, and assistance to other team members, including best practices for integrating AI tools into engineering workflows
- Control costs and be able to propose and implement new solutions in coordination with dev teams
PROFILE (MUST HAVE)
- 5+ years of Linux experience including experience with scripting, networks, storage, and release
- 3+ years building and maintaining continuous integration environments and working with AWS
- 3+ years working with Kubernetes
- Strong understanding of the infrastructure as code and immutability principles including Terraform
- Experience with high traffic, distributed systems architectures, and related tools (service discovery, config/secret management, etc.)
- Experience designing and managing AWS Landing Zone architectures (multi-account strategy, org-level guardrails, centralized networking/logging/security)
- Experience in any scripting language (python, bash, …)
- Practical experience incorporating AI-assisted coding tools or agentic frameworks (such as Cursor, Claude Code, or similar solutions) into production software development workflows
- Ability to adapt to multiple stakeholders and demonstrate strong cross-teams cooperation
PROFILE (NICE TO HAVE)
- Supporting data pipeline orchestration (ETL, Spark, Airflow)
- Running a distributed message broker at scale (Kafka, NATS)
- Running GPU workloads on Kubernetes
- Supporting ML workloads
- Hands-on expertise in designing, deploying, and maintaining agentic systems in production environments (including multi-agent orchestration, tool integration frameworks, and comprehensive agent observability and monitoring)
- Experience in golang is a plus
OUR STACK
AWS; Terraform; Kubernetes; Prometheus; ArgoCD; Circle-Ci; Github Actions; Atlantis; Grafana; Claude Code (or similar AI coding harnesses)
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Remote - EMEA; France; Netherlands; Spain; Germany
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
We're hiring a Senior Support Engineer to help customers run Qdrant's vector search engine reliably in production. You'll work Kubernetes-heavy, cloud-native environments every day, investigate hard technical issues, and turn what you learn into tools and workflows that make the whole support function faster. This is a chance to help shape a growing support team at an early-stage AI infrastructure company.
WHAT YOU'LL OWN
- Provide direct technical support to customers running Qdrant, mostly asynchronous rather than face to face.
- Troubleshoot production issues across Kubernetes, cloud infrastructure, networking, storage, and the database layer.
- Lead incident investigations and turn recurring problems into documented diagnostics and repeatable fixes, using AI-assisted tooling to speed up triage where it helps.
- Partner with engineering and platform teams to resolve customer issues and feed learnings back into the product.
- Build and maintain internal tools that make support workflows faster and more observable.
- Write and maintain clear documentation for both customers and the internal team.
- Lead by example through strong technical work, initiative, and collaboration with stakeholders across the company.
Who You Are
- 5 or more years in a customer-facing support or infrastructure role, ideally supporting production Kubernetes environments.
- Strong, hands-on Kubernetes skills. A Certified Kubernetes Administrator (CKA) credential is a plus.
- Proficient in Python or a similar language for scripting and automation.
- Experience with Kafka or similar distributed systems.
- Comfortable working in AWS, GCP, or Azure.
- Solid understanding of database internals and how they behave under production load.
- A proactive, ownership-driven mindset. You dig into ambiguous problems without waiting to be asked.
- Clear communicator who can translate between technical and non-technical audiences.
Nice to Have
- Familiarity with vector search or vector database technologies.
- Terraform and infrastructure-as-code experience. Security background is a plus.
- Experience with observability tools (for example, Prometheus or Grafana) and automating support workflows.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Germany
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Field Operations Team Lead to support the deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. As the on-site operations lead, you will coordinate site activities, collect operational data, and supervise a team of Field Operations Associates. This position requires problem-solving skills, sound judgement under pressure, and a customer-centric approach.
.
WHAT YOU'LL DO
- Supervise a team of Field Operations Associates, setting and maintaining high standards in a demanding operational setting. This is a hands-on operational and technical leadership role representing Humanoid at customer sites.
- Act as the on-shift operational leader, ensuring that the appropriate tools, spare parts, and equipment are available.
- Supervise standard operating procedures (SOPs) for customer sites and document learnings from field issues.
- Test product releases and robot capabilities.
- Diagnose hardware and software issues using logs, diagnostics, and field observations, performing maintenance where appropriate.
- Collect, analyse, and interpret operational data to evaluate robot performance, identify bottlenecks, and drive continuous improvements.
- Track, document, and reproduce software and hardware issues, providing clear technical feedback to engineering and product teams.
- Tackle production incidents and technical issues in cooperation with service and engineering teams.
- Act as the primary on-shift liaison between the deployed location and Humanoid offices.
REQUIREMENTS
- Bachelor's degree in Robotics, Computer Science, Mechatronics, Engineering, or a comparable field (or technical equivalent).
- 2–5 years of experience in industrial automation, robotics, or automotive integration, deployment, and development.
- Strong technical understanding of mechanical, electrical, and networking systems, with hands-on experience in troubleshooting, assembly, and maintenance.Excellent problem-solving, analytical, and decision-making skills, particularly in high-pressure operational environments.
- Strong communication, documentation, and stakeholder management skills, with the ability to work independently in dynamic customer environments.
- Familiarity with project management and collaboration software (Confluence, Jira, etc.).
- Business-fluent English.
- Flexibility to support future assignments at customer sites and occasional visits to company locations in the UK and Europe.
- Unrestricted right to work and live in the European Union.
WHAT WE'RE LOOKING FOR
- Prior experience in warehouse/logistics automation, industrial robotics, or humanoid robotics deployment.
- Working knowledge of a relevant local language (e.g. German).
- Valid Class B (or equivalent) driver's licence.
- Familiarity with software integration and sensor-based automation.
- Experience with commissioning, acceptance testing, or software validation.
- Experience working in complex operational environments.
- Experience working directly with customers in an operational leadership role.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in either backend or frontend engineering alongside strong working competency across the full stack. You own complex features and technical initiatives end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete solutions.
Your primary strength may be building cloud native backend systems and event driven architectures, or architecting complex frontend applications and customer experiences. In either case, you understand how the broader system fits together and can confidently work across boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build across the stack Navigate frontend applications, APIs, backend services, data layers, and platform integrations to deliver complete outcomes.
- Set technical direction Bring deep expertise in your primary discipline while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs, manage technical risk, and balance immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in either backend or frontend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of scalable application architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely changing frontend, backend, and integration boundaries.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native AWS applications using serverless services, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Frontend architecture Angular, React, or comparable frameworks, including application architecture, state management, design systems, performance, or accessibility.
- Backend breadth Node.js and TypeScript services or polyglot environments that include Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and production operation.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for deep expertise in a primary discipline, strong software engineering fundamentals, and confidence working across frontend, backend, and integration boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a
BI Engineer
to join our
London
team. This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
About the Team
The Core BI team builds and operates the services, integrations and automation that power business intelligence across DoorDash, Deliveroo and Wolt. Our platforms help analysts, Analytics Engineers, Data Scientists, Software Engineers and business teams discover trusted data and make informed decisions at scale.
We combine software engineering, platform ownership, and a strong user focus to make BI tooling reliable, secure, scalable and self-service. The team supports the current BI ecosystem while helping shape a more integrated experience across the DoorDash group.
About the Role
As a BI Engineer on the Core BI team, you will build and operate the models, systems and automation behind our BI platforms. This will include supporting our extensive user base on our current BI stack (primarily Looker and Sigma) while helping shape a single, more integrated BI platform across DoorDash, Deliveroo and Wolt.
You will own problems from discovery through design, implementation, deployment, and operational support. You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Software Engineers, Product Managers and business teams to turn recurring user needs into durable, self-service capabilities. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you!
You’re excited about this opportunity because you will…
Own and evolve the semantic layer behind our BI platforms: LookML and Canvas BI models, metric and dimension definitions, and the governance that keeps them trusted
Build and operate the Looker and Sigma platforms themselves: instance and workspace configuration, permissions and user attributes, content lifecycle, and API-driven automation
Lead the development of self-serve tooling that removes manual BI administration, using usage analytics to decide what to automate, build or retire next
Support BI platform migrations and deprecations across DoorDash, Deliveroo and Wolt while protecting access, governance, data integrity and business continuity
Take part in operational support, production debugging and incident response for the BI stack, and fix the root causes you find
Champion engineering standards in BI, including version control, code review, CI and testing for models and platform code, so changes ship safely and repeatably
We’re excited about you because…
3+ years of experience in business intelligence engineering, analytics engineering, data engineering, or a similar code-first data role
Strong Python and SQL skills, and hands-on experience using AI tools (LLMs, agentic workflows, AI-assisted development) to accelerate your own engineering work
Hands-on experience building in a BI platform such as Looker (LookML) or Sigma, modelling and configuring it, not only building dashboards in it
Experience with semantic or metrics layers (LookML, dbt or similar): defining metrics and dimensions, and keeping those definitions consistent as they are reused
Experience running what you build in production: version control, code review, CI, debugging live issues and taking part in operational support
Excellent communication skills, and comfortable self-organising in a fast-paced, distributed environment with both technical and non-technical teams
Nice to Have
Experience with modern data warehousing platforms (e.g., Snowflake, Databricks, Redshift) and ability to optimize performance
Experience automating BI administration through platform APIs, or identity and access through Okta, SCIM or role-based access controls
Experience supporting a BI stack across multiple brands, tenants or regions, or leading a BI platform migration
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote (US)
Infrastructure Engineer (DevOps)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across many countries.
About the role
As an Infrastructure Engineer at Ondo, you'll help build and run the platform our financial products run on. Our team owns the cloud infrastructure, Kubernetes clusters, delivery pipelines, monitoring, and tooling that every engineering team at Ondo depends on, so you'll see a wide range of systems rather than one.
You won't do this alone. You'll work closely with a diverse team of infrastructure engineers and developers. Expect to debug real production problems, write code and configuration for user-facing applications, and see your changes running in production early. You'll start with well-scoped work and take on more ownership as you learn our systems.
Responsibilities
* Collaborate with development teams to build reliable financial services for our customers.
* Help the team build and improve release processes, continuous integration, and deployment automation.
* Extend application monitoring and alerting.
* Participate in an on-call rotation together with infrastructure engineers and developers.
* Troubleshoot issues with user-facing and internal services, and debug production incidents.
Requirements
* Genuine curiosity and desire to learn new technologies and break things.
* Hands-on Kubernetes experience: you can deploy, inspect, and debug workloads, even if you've never run a cluster yourself.
* Understanding of operating systems, especially Linux internals.
* Experience with "infrastructure-as-code" or "infrastructure-as-data" approaches to infrastructure management.
* Understanding of the GitOps approach to application management.
* Experience with the Prometheus stack or another monitoring solution.
Nice to haves
* Experience building infrastructure in a major cloud provider (AWS, Google Cloud, or Azure).
* Programming ability in Go, Python, or another modern, widely adopted language.
* Experience running stateful workloads in production, not only stateless services.
Our tech stack
AWS, GCP, Azure | Terraform | Kubernetes, Flux | Prometheus, Grafana, Datadog
What we offer
* Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
* Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
* Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
* A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
* Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are currently seeking a Public Cloud Operations Expert to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of AWS and Alibaba Cloud resources, ensuring high availability, high performance, and compliance.
What You’ll Be Doing
Cloud Platform Architecture & Operations
Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.).
Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations.
Monitoring & Incident Management
Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK).
Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency).
Cost Optimisation & Resource Management
Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive).
Establish resource quota management strategies to prevent waste and overspending.
Security & Compliance
Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities.
Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS).
Cross-Team Collaboration & Knowledge Sharing
Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices).
Document operational procedures (SOP manuals) and lead internal technical training sessions.
What We Look For In You
Technical Skills
Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform.
Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible).
Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh).
Experience Requirements
5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances.
Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred.
Team Management
Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams.
Certifications & Education
AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred.
Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields.
Nice-To-Haves
Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies.
Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield).
Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR).
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team in India, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles.
Manage incidents effectively during on-call shifts. While on-call triage SDM Escalations
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5-7 years of experience
Proven experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Hyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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УдалённоCyprus; Russia; Poland; Belarus; Georgia; Romania; Fully remote work within GMT to GMT+4, with no relocation required
ГибридМосква
География найма не уточнена
Remote-friendly culture with teammates across multiple time zones
ГибридSan Francisco, California
ОфисSan Francisco; New York
ОфисStockholm; New York
ГибридseniorParis
УдалённоseniorWe believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds; Remote - EMEA
leadGermany
ГибридseniorГеография найма не уточнена
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief