Location: London, United Kingdom
Workplace: none
Role: Deputy Registrar
Location:
London, Multi-site
Salary:
Competitive
Hours:
Full Time
Contract Type:
12 month FTC
Help Shape the Future of Registry Services at LCCA
Are you an experienced Higher Education Registry professional ready to take the next step into a senior leadership role?
LCCA is looking for a Deputy Registrar to support the leadership and delivery of high-quality Registry services across programme administration, assessments, student records and data, academic governance, timetabling and wider student administration.
This is a key leadership opportunity to strengthen services, systems and controls while supporting the Head of Registry Services in ensuring Registry operations deliver an excellent student experience and meet academic, regulatory and institutional requirements.
About LCCA
London College of Contemporary Arts is a dynamic Higher Education provider specialising in creative, business and contemporary education.
We are committed to delivering an inclusive, career-focused student experience that combines academic learning with the skills and experience students need for their future careers.
As LCCA continues to grow, strong, scalable and student-focused professional services are central to our success.
About the Role
As Deputy Registrar, you will support the leadership and day-to-day management of a broad, multi-functional Registry operation across LCCA’s London sites.
You will help oversee the student lifecycle from programme administration and enrolment through to assessment, progression and academic outcomes, ensuring services are accurate, efficient, compliant and consistently delivered.
Working closely with the Head of Registry Services, senior leadership, academic teams, Quality and external partners, you’ll also play a key role in improving systems, data, reporting and operational processes.
You will deputise for the Head of Registry Services where required, providing senior-level advice and ensuring continuity of leadership across Registry operations.
Key Responsibilities
You will:
Support the leadership and effective delivery of Registry and student administration services.
Deputise for the Head of Registry Services as required and provide senior Registry advice across the institution.
Oversee key student lifecycle processes including enrolment, registration, progression, assessment and completion.
Ensure assessment processes and boards are secure, accurate, fair, timely and auditable.
Support the effective management of student records, Registry systems and data quality, integrity and governance.
Contribute to statutory and regulatory reporting, management information, dashboards and institutional reporting requirements.
Support timetabling and academic administration to enable effective teaching and assessment delivery.
Ensure Registry operations meet the requirements of the OfS, validating partners, OIA, CMA and UKVI, where applicable.
Support academic governance, collaborative provision and validating-partner requirements.
Lead and contribute to Registry systems development, implementation, integration and continuous improvement.
Maintain effective operational controls, risk management and data protection practices.
Lead, manage and develop Registry colleagues, creating a culture of accountability, collaboration and continuous improvement.
Provide guidance on academic regulations, policies and complex student administration matters.
Build strong relationships across academic and professional services and with external stakeholders and partners.
About You
We’re looking for an experienced Higher Education professional with significant experience across Registry or student administration services.
You’ll combine strong operational knowledge with excellent leadership and problem-solving skills, with the confidence to manage complex Registry activity and support teams through growth, change and service improvement.
You will be comfortable interpreting academic regulations, working with student data and systems, collaborating across academic and professional services, and ensuring Registry services remain accurate, compliant and student-focused.
Essential Requirements
Degree or equivalent relevant professional experience.
Significant experience within Registry, student administration or a comparable HE professional service.
Strong knowledge of UK Higher Education student administration, including enrolment, assessment, progression and completion.
Strong understanding of academic regulations, assessment processes and academic governance.
Good understanding of OfS requirements, student data, consumer protection and regulatory reporting.
Experience managing or supervising teams within Registry or student administration.
Strong understanding of student record systems, data governance and management information.
Experience contributing to systems implementation, process redesign and service improvement.
Experience working effectively with academic departments, Quality and other professional services teams.
Ability to interpret regulations, policies and procedures and provide clear and practical advice.
Strong organisational skills with the ability to manage complex and competing priorities.
Excellent communication, influencing and stakeholder-management skills.
A strong commitment to delivering an excellent student experience.
Desirable
Postgraduate or professional qualification in Higher Education administration, management, governance or a related area.
Membership of a relevant professional body such as the Association of University Administrators (AUA).
Experience of validating-partner and collaborative-provision arrangements.
Experience supporting Registry services through significant institutional growth or change.
Experience of student record system development or implementation.
Why Join LCCA?
✅ Take on a key leadership role within a growing Higher Education institution.
✅ Help shape the future direction of Registry and student administration services.
✅ Support services that have a direct impact on the student experience, progression and academic outcomes.
✅ Drive improvements across systems, data, reporting and processes.
✅ Work closely with senior leadership, academic teams, Quality and external partners.
✅ Develop your leadership experience within a broad and evolving Registry function.
What We Offer
Competitive salary.
Annual leave entitlement.
Pension scheme.
Season Ticket Loan, subject to eligibility.
Employee wellbeing support.
Professional development and training opportunities.
Employee discounts and rewards.
Career development opportunities.
Staff networking and social activities.
Our Approach
LCCA is committed to creating a diverse and inclusive working environment where colleagues and students feel respected, supported and able to succeed.
The successful candidate will be expected to promote equality, diversity, inclusion and safeguarding, maintain high standards of professional integrity and ensure Registry services remain student-focused, fair and consistent.
As a multi-site institution, the role will require travel between LCCA locations and occasional UK or international travel where required.
Apply Now
If you’re an experienced Higher Education Registry professional looking to take the next step into senior Registry leadership, strengthen student services and help shape Registry operations within a growing institution, we’d love to hear from you.
Apply now and help shape the future of Registry Services at LCCA.
Location: Singapore Office
Workplace: Hybrid
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone.
Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product and contractual guidelines. Deal complexity is increasing as the function provides more structuring guidance and the company evolves toward consumption-based pricing.
You’ll join a growing, decentralized function and work closely with APAC Sales, Revenue Operations, Finance, Legal, Product, Marketing and other teams. You’ll receive support from colleagues in other regions as you ramp, then take increasing ownership of regional deal support and make well-reasoned decisions within established guardrails.
In this role, you’ll:
- Partner with APAC Sales to structure, price and quote complex deals, applying your understanding of our licensing, subscription and consumption based pricing models to recommend solutions that meet customer needs and align with company guidelines.
- Review deal requests, analyze pricing and discounts, and present clear recommendations to business approvers.
- Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order-form requirements.
- Work with Legal, Product, Finance, Revenue Operations and other teams to resolve complex commercial issues and support accurate forecasting and order booking.
- Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones.
- Help Sales leaders prioritize opportunities around month-end, quarter-end and year-end deadlines.
- Apply sound commercial judgment and clearly explain recommendations, risks and trade-offs.
- Troubleshoot complex quoting issues in Salesforce CPQ or similar systems, and share recurring deal insights with the team.
- Identify and deliver improvements to workflows, documentation and system automation.
- Build expertise in consumption-based pricing as Chainalysis’ commercial models evolve.
We are looking for candidates who have/are:
- Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.
- Familiarity with SaaS subscription pricing and the ability to understand how commercial terms and pricing structures support customer needs and company objectives.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount and commercial analysis.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to make and explain reasoned decisions at the appropriate level, without needing to escalate every issue.
- Comfort working independently in a fast-paced environment with ambiguity, changing priorities and time-sensitive requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A strategic, adaptable and growth-oriented mindset, with the potential to take on increasing ownership over time.
- Proven ability to work effectively with stakeholders across APAC markets and different working styles.
- Working with APAC teams or navigating regional differences in stakeholder needs and ways of working.
- We value potential, strategic thinking and adaptability alongside relevant experience. Direct Deal Desk experience is helpful, but experience supporting Sales through RevOps, Sales Operations, business partnering or order management can also be relevant.
Nice to have experience:
- Supporting Sales teams with consumption-based pricing models.
- Structuring or reviewing commercial deals, including basic deal-desk or order-management experience.
- Supporting sales to crypto exchanges, fintech companies or payment providers.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
- Experience in crypto or blockchain; this is a plus, not a requirement.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Ukraine; Spain; Serbia; Yerevan; Poland
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a senior pod alongside an FDE, an FDX, and Senior AI Engineers — contributing to real delivery work while building toward independent ownership.
Requirements:
Mindset
Proactive and self-directed; you push for clarity rather than waiting for a ticket.
Excellent communication and problem-solving skills.
Comfortable with some ambiguity, with support from senior team members as you take on more.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
Hands-on experience building or contributing to RAG systems, ideally in a production or near-production setting.
Solid engineering fundamentals; Python and/or TypeScript proficiency. Productive in an unfamiliar codebase with some ramp-up support.
Practical AWS experience (Lambda, S3, ECS, or similar); ready to grow into Bedrock and Bedrock AgentCore .
Some experience with containers and CI/CD in real projects.
Exposure to evaluating non-deterministic systems — you've contributed to or run test/eval cycles, even if you haven't owned a full eval suite end-to-end.
Basic working knowledge of model/agent monitoring concepts.
Awareness of cost and latency trade-offs when working with LLMs.
Some hands-on exposure to the Claude ecosystem (Claude Code, CLAUDE.md, hooks, skills files) is a plus, or strong ability to ramp up quickly.
Practical experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) in real projects.
2+ years of software or ML engineering experience, including some exposure to production systems.
Solid AI/ML foundations — you understand what the models do well enough to reason about common failure modes.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications (or actively pursuing them).
A2A: Interest in agent-to-agent interoperability concepts.
CI/CD pipeline experience (GitHub Actions, GitLab CI).
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа.
Experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build.
MCP: you can say why an agent would prefer it to a REST integration, having authored a server is an additional plus.
Responsibilities:
Build and contribute to RAG system components under senior guidance, with growing autonomy.
Write tests and help build out evaluation harnesses for the features you work on.
Write production code across the stack (AI, backend services, data pipelines) with code review support.
Help integrate AI components into backend services and RESTful APIs.
Support deployment of systems to AWS (containerized, CI/CD), taking on more of this independently over time.
Contribute to documentation, runbooks, and client handover materials.
Participate in technical discussions and architectural decisions, with an eye toward taking on more of this independently.
Support model evaluation efforts and help investigate and improve failure modes.
Take on increasing ownership of components and technical decisions as you grow in the role.
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product.
This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work.
WHAT YOU'LL DO
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
WHAT YOU HAVE
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role.
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it.
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.
- Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.
COMPENSATION
$180,000 - $250,000 USD OTE 75/25
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Limassol, Cyprus
Spotware Systems is looking for a motivated Senior QA Engineer to join our highly-professional backend team in our Limassol office. The position requires collaborating with product managers and team members to meet strict deadlines. You will work closely with software developers regarding our product’s functionalities. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing and overall QA improvement process.
Key responsibilities
:
Performing requirements analysis.
Communicating with product managers and developers.
Testing design.
Ongoing manual/automate functional/non-functional testing.
Performing bug tracking and reporting.
Requirements
:
4+ years of experience in Quality Assurance position (backend projects).
2+ years troubleshooting Java. Read and debug production Java to find the cause. Reading of Java is required.
Real non-HTTP protocol testing: TCP, Protobuf, gRPC, FIX, or queues (RabbitMQ/Kafka). WebSocket alone doesn't count.
Test design techniques (boundary value analysis, equivalence partitioning, state transition).
Requirements analysis (impact, traceability, functional & non-functional). Challenge vague specs before implementation.
SQL beyond SELECT - joins, verification queries.
Linux CLI + log reading (ssh, grep/zgrep over rotated logs).
AI in daily work - use it (e.g. Claude) for analysis and tests, validate against source, logs, measurements. No blind trust.
Fluency in Russian and B1+ in English language.
A plus to have:
Java (or another language) test-automation coding - building/maintaining integration/E2E test frameworks.
Performance testing (JMeter, VisualVM), Protobuf load profiles.
PostgreSQL, Redis.
Forex experience.
Forex industry experience.
Conditions:
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
seniorLimassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a hands-on Legal Specialist (Law Enforcement) to join our Litigation, Regulatory & Policy team at Anthropic. In this role, you will be a key player in building out our legal function and running how Anthropic responds to law enforcement and government requests for user data, while navigating the intricate regulatory landscape of the AI industry. We expect this role to flex beyond the law enforcement queue into legal operations to support the broader litigation, regulatory, and policy team. The successful candidate will be a strong team player, able to build positive relationships with colleagues and work collaboratively toward shared goals.
Key responsibilities
Own the end-to-end response to law enforcement and government requests for user data, from intake and validation through production and closeout, including subpoenas, court orders, search warrants, preservation letters, and emergency disclosure requests from domestic and foreign authorities
Prepare and execute data productions: scoping, data retrieval, coordination with counsel, and eventual production
Handle foreign and cross-border process, including MLATs and letters rogatory, and manage escalations across jurisdictions
Handle civil third-party subpoenas and preservation demands
Maintain expertise in where user data lives across Anthropic's product surfaces and operate the internal data retrieval tooling
Run and improve the law enforcement response process and tooling
Partner with Trust and Safety, Security, Privacy, and Engineering on requests that touch user accounts, investigations, or safety escalations
Coordinate with outside counsel, alongside in-house counsel, on objections, challenges, and narrowing
Produce recurring reporting on request volume, deadlines, and queue health, and support Anthropic's periodic transparency reporting on government requests
Monitor legal developments in government access to user data and advise the team on their operational impact
Support litigation and regulatory matters and stretch beyond core responsibilities as needed to support the legal team's objectives
Minimum qualifications
Experience in a legal operations, business/operations manager, or paralegal role in an in-house legal department, or similar experience
Direct, front-line experience handling law enforcement or government requests for user data, including subpoenas, court orders, warrants, preservation letters, and emergency disclosure requests
Working knowledge of the legal framework for law enforcement access to user data, including the Stored Communications Act and the mechanics of foreign and cross-border requests such as MLATs
Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels of the organization
Demonstrated ability to exercise good judgment and maintain the highest standards of discretion and confidentiality when handling sensitive legal matters, including under time pressure
Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Experience owning an intake, queue, or docketing process end to end, including deciding what gets escalated and maintaining rigorous tracking
Comfort operating and improving the tooling a legal process runs on (trackers, spreadsheets, forms, aliases, and simple automations), with a willingness to make changes directly rather than route every change to someone else
A proactive, solutions-oriented approach to identifying, recommending, and implementing process improvements within the legal department
Preferred qualifications
5+ years of experience in legal operations, business/operations management, or a paralegal role in an in-house legal department
2+ years of experience at a high-growth technology company, with exposure to the legal challenges and opportunities presented by emerging technologies
Experience building or scaling a law enforcement response process
Experience managing legal intake process within a growing company
Demonstrated ability to think critically and creatively, adapting to new challenges and finding practical solutions to complex legal issues
Familiarity with legal project management software such as Asana, Trello, or Jira, and a willingness to learn and adopt new tools to streamline legal processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$1
—
$2 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Bringing Claude to scientists and engineers is a big part of building toward that future.
Claude has already helped
uncover a novel enzyme system
,
formalize Fermat’s Last Theorem
, design
more efficient quantum circuits
, and compute
new results in theoretical physics
— and this is just the beginning. You’ll figure out what scientists and engineers need from Claude and build it from 0→1.
You’ll be a technical leader with a high degree of autonomy, helping clear the path to harnessing scientific AGI. You’ll work with internal experts and industry partners. Initiatives like our
AI for Science Program
will connect you with researchers we support in high-impact work across scientific fields.
Key responsibilities
Build products that unlock scientific discovery
Partner with product management, design, and go-to-market to make complex workflows, like modeling and simulation, simple to run with Claude
Work closely with research to make models better at science and engineering
Spend time with users in academia and industry to decide what to build next
Own technical design and delivery end to end, shipping product quickly rather than just executing a spec
Minimum qualifications
Software engineering experience, including owning the technical design and delivery of products
Experience building products from 0 to 1 in fast-moving environments, and setting technical direction with limited precedent to lean on
Experience building AI products, and knowledge of what it takes to turn model capabilities into applications people actually use
Ability to think holistically about user experience and craft tools that are a pleasure for scientists and engineers to use
Comfort working directly with technical domain experts and customers, and turning what you learn into product
Enjoyment of solving hard problems together with researchers, scientists, and other engineers
Preferred qualifications
8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Background in math, physics, materials science, mechanical or electrical engineering, or another science or engineering field
Experience building software for scientists or engineers, such as CAD, simulation, electronics design, or scientific computing tools
Experience as a founder or early engineer at a company building tools for scientists or engineers
Experience working with research teams to improve domain-specific model capabilities, including evaluation frameworks
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Compliance Controls & Monitoring (C&M) is OnePay’s second line of defense, responsible for establishing and overseeing the firm's compliance control environment. Distinct from independent Compliance Testing, C&M identifies and assesses regulatory risks, evaluates controls, and drives compliant product and operational outcomes across the product lifecycle. This role requires an experienced compliance professional who can independently evaluate complex regulatory matters, recommend practical solutions, and execute compliance oversight activities in a fast-paced, evolving financial services environment.
What Makes This Role Different:
OnePay is a growing company with a broad and evolving product set, and our regulatory landscape evolves alongside it. This role sits at the center of that growth. You'll assess new and changing products, apply regulatory requirements to situations that don't always have clear precedent, and help the business find compliant paths forward. Strong partnerships with Product, Legal, and Operations is a given, and your goal is to bring a clear, well-reasoned compliance perspective to that table. The best fit is someone who is energized by that kind of work: exercising sound judgment on complex questions, communicating risk clearly and constructively, and advocating independently for the right controls.
You will:
- Regulatory Advisory & Business Partnership: Build trusted relationships across Product, Operations, Engineering, Marketing, Legal, and Compliance. Independently evaluate business practices and controls against applicable regulatory requirements, provide practical compliance guidance, and confidently challenge potential noncompliance while influencing appropriate corrective actions.
- Compliance Controls: Evaluate compliance control design and adequacy, identify gaps in regulatory coverage, and recommend and drive enhancements. Support control development, risk-to-control mapping, documentation, and maintenance of the centralized compliance control inventory within the firm's GRC platform.
- Compliance Risk Assessment: Execute and maintain compliance risk assessments across products, processes, and regulatory requirements. Evaluate inherent risk, control coverage, and residual risk; recommend appropriate mitigation; and support implementation and ongoing maintenance of compliance risk assessment processes within the firm's GRC platform.
- Execution & Continuous Improvement: Independently manage assigned compliance activities and initiatives through completion while balancing competing priorities and deadlines. Identify opportunities to improve processes, increase efficiency, and enhance operational effectiveness.
- Change Management: Assess regulatory compliance implications of new or modified products, business processes, systems, and operational changes. Partner with stakeholders to evaluate control impacts and support appropriate compliance measures throughout implementation.
YOU BRING
- Mid Career (5-10 Years) with progressively responsible advisory experience within banking, fintech, or consumer financial services, with strong knowledge of applicable federal and state consumer financial protection laws and regulations.
- Demonstrated ability to independently interpret regulatory requirements, provide credible challenge, and influence decisions across cross-functional stakeholders, including comfort making and defending well-reasoned judgment calls on nuanced questions and evolving regulatory guidance.
- Hands-on experience conducting compliance risk assessments, evaluating control design and effectiveness, and working with risk registers or GRC platforms.
- Strong critical thinking and communication skills, with the ability to explain regulatory risk clearly and constructively to business partners, and to advocate independently for the right controls.
- Proven ability to manage competing priorities and drive work to completion with a high degree of ownership.
- Experience in a fintech, startup, or similarly dynamic financial services environment preferred.
- CRCM, CIA or equivalent certification preferred.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Brand Strategy Lead at Anthropic, you will own brand architecture and naming strategy across the Anthropic and Claude brands. Claude is becoming part of how people work, build, and discover, and how we organize and name what we make shapes how a broad, global audience of enterprise buyers, developers, researchers, policymakers, and the general public understands it and whether they trust it. This is a foundational role: you'll solidify this function at Anthropic, making the routine calls yourself and bringing the biggest decisions to senior leaders with a clear recommendation.
In this role, you'll own all brand architecture and naming strategy work globally, from how the portfolio fits together as it grows to the names we ship, and you'll build the systems, structure, and processes other teams follow. In a single week, you might map part of the portfolio, generate names, and take multiple recommendations to senior leaders. This is a senior individual contributor role, so you'll scope the work yourself and set a roadmap a year out with minimal direction. You'll partner closely with Brand Design, Product and Brand Marketing, Product teams, IP Legal, and Comms to position new offerings and introduce them to the world.
Key responsibilities
Own all brand architecture strategy across Anthropic and Claude, including how brands, products, models, features, plans, and programs relate to one another
Lead decisions on where new products, models, features, and programs sit in the portfolio, including when an offering extends an existing brand and when it needs its own, and when something earns a name versus a plain description
Own the company's global naming strategy and all naming work from brief to launch, across products, features, events, and programs
Develop names yourself, in volume, from descriptive to coined, and help teams and leaders pressure test them, running research when a decision needs it
Build coherent brand architecture, naming, and terminology systems, including conventions, usage rules, and a source of truth, along with tools and training so teams can make routine calls on their own
Manage intake and review, and get teams to come to us early, while there's still space to think, connect dots, and simplify
Present brand architecture and naming decision docs to senior leaders, and advise them on the hard calls
Track the portfolio over time, auditing and simplifying where it has grown complex
Partner with IP Legal to evaluate options, plan around clearance risk, and take names through clearance
Partner with Product and Brand Marketing to shape how new offerings are positioned, and ensure names work across global markets, including linguistic and cultural checks
Lead alignment across Product, IP Legal, Brand Marketing, and Comms on where a new offering sits, what its name means, how to use it, and how to introduce it to the world
Use Claude throughout the naming process, from generation to testing to governance
Minimum qualifications
Have deep expertise in brand architecture, including deciding where new products and programs sit in a complex and growing portfolio
Have built or rebuilt the brand architecture of a multi-brand portfolio, including how a company brand and its product brands work together
Can weigh branded house, endorsed, and house of brands models, and make a clear recommendation
Are genuinely passionate about brand architecture and naming as a craft, and appreciate how it builds stronger, more coherent brands and audience understanding
Know the range of naming strategies, from descriptive to coined, and have personally generated and shipped names across products, features, events, and programs
Have created systems and processes that codify brand architecture or names, such as nomenclature frameworks, conventions, databases, and governance, that teams at a company or client adopted
Have worked with trademark counsel and can plan around clearance risk
Write clear docs that get decisions made, and have scoped and led cross-company work with minimal direction
Can teach senior leaders why brand strategies and systems should matter to them, defend a system with conviction, and know when an exception is worth making
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Led brand architecture or naming in-house, at a specialty branding agency, or at a consultancy
Restructured a brand portfolio through rapid growth or major change
Experience with AI products, models, or programs, or with technology companies more broadly
Led naming across global markets, including linguistic and cultural checks
Worked across both consumer and enterprise brands
Designed qualitative or quantitative brand architecture or naming research, or managed naming, verbal identity, or research partners
A background in linguistics, copywriting, or verbal identity, and experience using AI tools in creative work
The ability to learn new, often technical, domains well enough to position, name, and brand them
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Phoenix, AZ
About the Role
We are seeking an experienced and strategic Senior Majors Account Executive to join our Enterprise/Field Sales team. In this pivotal role, you will lead Cloudflare’s strategic engagements, securing and expanding platform partnerships across key accounts. The ideal candidate brings strong sales leadership, a deep understanding of enterprise architecture (business, data, applications, technology), and the ability to articulate how Cloudflare integrates into modern cloud operating models.
As a Senior Majors Account Executive, you will drive predictable sales performance, foster healthy pipeline growth, and deliver on revenue objectives. You will act as a trusted advisor, educating customers and partners on Cloudflare’s evolving product ecosystem and security capabilities. This role involves leveraging executive sponsorship programs, partnering with senior leaders (including CIOs, CISOs, and CTOs), and collaborating with cross-functional teams to navigate and successfully close complex customer opportunities.
Responsibilities
Strategic Revenue Leadership:
Develop and execute account plans to meet and exceed revenue goals by structuring enterprise-grade platform partnerships within key accounts.
Predictable Pipeline & Forecasting:
Maintain accurate sales forecasting and proactive pipeline management, sharing insights to support broader sales strategy.
Enterprise Architecture Alignment:
Demonstrate a strong understanding of customer Enterprise Architecture across business, data, applications, and technology pillars, connecting Cloudflare solutions directly to customer business outcomes.
Executive & C-Suite Engagement:
Manage complex customer engagements across multiple business units, building strong relationships with executive sponsors and C-level stakeholders.
Cross-Functional Collaboration:
Partner effectively with cross-functional teams—including Product Managers and executive leadership—to advance strategic deals and resolve operational friction.
Digital Transformation Guidance:
Serve as a key advisor on digital transformation, helping customers navigate market shifts and position Cloudflare as a core strategic partner.
Clear Communication & Feedback:
Connect insights across global departments to deliver clear messaging, provide constructive feedback, and support continuous team growth.
Long-Term Strategic Vision:
Make balanced decisions aligned with long-term organizational value, building trust through open communication and knowledge sharing.
Goal Setting & Operational Efficiency:
Partner with teams to set clear metrics, address operational roadblocks, and improve cross-departmental workflows.
Collaborative Problem Solving:
Proactively identify customer and internal needs, fostering positive change and contributing to continuous team improvement.
Inclusive Leadership:
Champion diverse perspectives to solve complex business challenges and support a supportive, forward-thinking team environment.
Desirable Skills, Knowledge, and Experience
Demonstrated track record of success in B2B enterprise sales, closing multi-year, complex technology agreements demonstrating a track record of consistently exceeding quota and closing transformative platform deals.
Deep understanding of enterprise cloud platforms, network security, and modern IT architecture.
Proven capability to align solutions with customer Enterprise Architecture (Business, Data, Applications, Technology) and enterprise business models mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Experience engaging with executive stakeholders and managing executive sponsorship initiatives.
Strong collaborative skills with experience working alongside cross-functional leadership teams.
Familiarity with digital transformation trends and the ability to translate market insights into customer solutions.
Strong presentation, negotiation, and written communication skills across technical and business audiences.
Thoughtful decision-making approach focused on sustainable, long-term business success.
Experience setting clear performance indicators and facilitating cross-team alignment.
Proficiency with enterprise sales tools and methodologies (e.g., Salesforce, Tableau, MEDDPICC, or similar frameworks).
Relevant professional experience in technology sales or enterprise consulting; advanced degrees or continuous technical learning are welcomed.
Willingness to travel as needed to foster strong customer and internal team relationships.
Compensation
Compensation may be adjusted depending on work location.
Estimated annual salary of $280,000- $350,000 (base/variable)
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: St. Louis, Missouri
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
At Stepful College https://stepfulcollege.edu/about/, an ABHES-accredited institution, our students are working towards launching new careers in healthcare, and our Financial Aid Advisor helps make that possible. In this role, you’ll be a friendly, steady guide for students from their first days of enrollment all the way through graduation.
The Financial Aid Advisor is often one of the first people a new student talks to. You’ll help them through the FAFSA, loan paperwork, and payment plans, explain things in plain language, and make sure they feel supported every step of the way. Our Financial Aid office is a small, close-knit team of two, so the work you do makes a real difference. You’ll get new students’ files across the finish line, answer payment questions with patience and care, and help students who’ve fallen behind find a path forward so they can stay enrolled. You’ll have structured onboarding and regular one-on-ones as you learn the ropes, plus support as you grow into handling day-to-day decisions on your own.
This is a full-time, hourly position based onsite at our Fenton, Missouri campus, Monday through Friday. This role reports to the Senior Financial Aid Administrator.
Please note that this position requires authorized user access to U.S. Department of Education Federal Student Aid systems, including the National Student Loan Data System (NSLDS). The Department of Education decides who is eligible for access. It does not grant NSLDS access to anyone with a federal student loan in default, or who owes an overpayment on a federal student grant. Employment in this role depends on obtaining NSLDS access within 30 days of the start date and keeping it throughout employment, including completion of all required Department of Education security training, Rules of Behavior acknowledgments, and periodic access recertifications.
What you’ll do:
New Student Financial Aid
- Partner closely with our Admissions team to ensure a smooth hand-off for newly enrolled students, so they feel welcomed and supported from day one
- Welcome newly enrolled students by phone and email, and guide them through each step of the financial aid process
- Help students complete the FAFSA and confirm it has been submitted and received
- Review NSLDS to confirm students’ eligibility and prior aid history
- Walk students through required documents in CampusIvy, including entrance counseling, the Master Promissory Note (MPN), and verification items
- Track each new student’s file and follow up so it stays on schedule
Payment Plans & Collections
- Set up payment plans and explain balances, estimates, and how payments are applied in clear, plain language
- Send payment reminders and past-due notices on schedule, and respond to every payment-plan inquiry in writing
- Work the past-due report: reach out to students who have fallen behind, set up payment arrangements, and follow through to resolution
- Apply college policy to delinquent accounts, and escalate complex situations to the Senior Financial Aid Administrator with the details already gathered
Records, Compliance & Team Support
- Document student interactions and account activity in our student information system (Anthology) and CampusIvy
- Keep student files accurate, complete, and audit-ready, in line with Title IV, FERPA, and college requirements
- Run and review basic financial aid and student account reports in Excel
- Support the Financial Aid and Student Accounts teams during busy periods like new starts, disbursements, and graduation
What you’ll bring:
- 2–4 years of professional office experience
- Strong customer service skills: you’re patient, clear, and empathetic, including when conversations are about money
- A quick learner who’s comfortable picking up new systems and processes
- Proficiency in Microsoft Excel (including pivot tables) and Word/Google Docs
- Highly organized and detail-oriented, with strong follow-through
- Discretion and good judgment when handling confidential student information
- High school diploma or GED required
- Availability to work onsite in Fenton, Missouri, Monday through Friday
- This position requires authorized user access to U.S. Department of Education Federal Student Aid systems, including the National Student Loan Data System (NSLDS). The Department of Education decides who is eligible for access. It does not grant NSLDS access to anyone with a federal student loan in default, or who owes an overpayment on a federal student grant. Employment in this role depends on obtaining NSLDS access within 30 days of the start date and keeping it throughout employment, including completion of all required Department of Education security training, Rules of Behavior acknowledgments, and periodic access recertifications.
Bonus points if:
- You have experience in financial aid, student accounts, billing, or collections
- You’re familiar with CampusIvy, Anthology/CampusNexus, or NSLDS
- You’ve worked at a career college, a vocational school, or in healthcare education
Interview Process:
- Introductory call with Talent Acquisition
- Interview with Hiring Manager
- Take-Home Assignment
- Final Onsite Interviews
Benefits and Compensation:
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- 10 public holidays observed for 2026
The target hourly pay range for this opportunity is $22.00-$25.00 per hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Support Operations team at Anthropic is dedicated to optimizing and scaling the Product Support function to deliver exceptional user experiences. As a Support Operations Specialist focusing on Learning and Education, you will be one of the first members of our Learning & Education function, helping own the programs that develop and grow the Product Support team's capabilities. This includes maintaining and evolving our existing onboarding program for new team members, program managing continuing education initiatives (such as "booster" trainings on complex topics or areas needing reinforcement), and partnering on enablement around product releases. You'll also work closely with the broader Product Support team on our internal knowledge management strategy, ensuring our team has the expertise to handle any question that comes their way.
Responsibilities:
Maintain and continuously improve the onboarding program for new Product Support team members, keeping content current as our products and team evolve and adapting the program based on new-hire feedback and outcomes
Program manage continuing education initiatives, including identifying training needs, developing curriculum, and measuring effectiveness
Partner on release enablement efforts, ensuring the Support team has the resources and knowledge to support new products and features
Co-own our internal knowledge management strategy, ensuring our team can efficiently access and contribute to shared expertise
Build feedback loops to understand where the team needs additional support or training
You might be a good fit if you:
Have 4+ years of experience in learning & development, enablement, support operations, or similar roles in a technology company
Demonstrate a data-driven approach, using metrics and insights to continuously improve programs and measure training effectiveness
Possess strong communication skills with the ability to distill complex technical concepts into engaging learning experiences
Excel at cross-functional collaboration, particularly with Product, Engineering, and Support teams
Are proactive and solutions-oriented, with excellent program management abilities
Are comfortable joining a small, growing team early, building on existing programs and helping shape how the function operates
Thrive in a fast-paced environment and can adapt quickly to evolving products and priorities
Have a passion for AI technology and helping others build their expertise
Strong candidates may also have:
Background in instructional design or adult learning principles
Experience scaling or evolving onboarding or L&D programs as a team grows
Experience with support or customer-facing teams specifically
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$165,000
—
$210,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.
This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.
What you'll do
Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.
What you'll bring
Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.
About the team
We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Strategic Partner Development, Product Partnerships, to manage our product partnerships and integrations with a wide range of content providers, improving Anthropic’s products. In this role, you will be responsible for prospecting, researching, negotiating, and closing deals with a wide variety of content providers necessary to build and maintain Anthropic’s product portfolio. A background in product partnerships at a major tech company will be very beneficial in this role, as is comfort in working at a fast-paced start-up environment.
Responsibilities
Product Partnerships Deal Pipeline Management:
Working closely with Product & Research teams, proactively identify and pursue potential product partnership opportunities through product and customer insights, market research, industry networking, and strategic outreach.
Build and maintain a robust pipeline of prospective product partnerships, tracking leads, and managing the deal flow process from initial contact to closure.
Conduct thorough due diligence on potential partners, assessing their strategic fit, content offerings, and potential value to Anthropic.
Deal Negotiation and Structuring:
Lead negotiations with product partners, crafting mutually beneficial agreements that align with Anthropic's business objectives and legal requirements.
Collaborate closely with Legal, Product, Engineering, Research, and Finance teams to structure deals that balance risk, product impact, and operational feasibility.
Develop comprehensive deal models, product ROI, and cost structures to support effective decision-making.
Partner Management and Relationship Building:
Cultivate and maintain strong relationships with existing product partners, acting as the primary point of contact and ensuring ongoing satisfaction and alignment with partnership goals.
Manage partner communications, addressing concerns, and facilitating seamless collaboration between partners and cross-functional teams at Anthropic.
Continuously explore opportunities to expand and deepen partnerships, identifying new opportunities for collaboration areas that create value for both parties.
You may be a good fit if you
Contribute to the development of product strategies involving third parties, ensuring that partners align with Anthropic's overall product roadmap and long-term vision
Provide strategic guidance on specific kinds of product partnerships to enhance the value proposition of Anthropic's products and services
Conduct ongoing market research and competitive analyses to stay ahead of industry trends, including emerging product partnership models.
Prepare regular reports and presentations for executive leadership, highlighting partnership performance, challenges, and recommendations for improvement or expansion.
Foster strong working relationships with Legal, Product, Engineering, Research, and Finance teams, ensuring effective communication, alignment, and collaboration throughout the partnership lifecycle.
Strong candidates may also
Represent the Product Partnerships unit in cross-functional meetings and discussions, advocating for partnership interests and ensuring alignment with broader organizational goals.
Leverage data and insights to inform product partnership strategies, continually optimizing approaches to maximize value and impact.
Leverage the expertise and support of cross-functional teams to navigate complex partnerships, address challenges, and drive successful outcomes.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$205,000
—
$240,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a As the Manager of Sales Compensation Systems and Analytics, you’ll operate at the center of go-to-market execution —- owning the systems, data, and analytics that power how Fivetran + dbt labs pays its sellers and measures performance against quota. You’ll build and scale the compensation infrastructure, deliver accurate and timely commissions, and provide insights that inform plan design and executive decisions. You’ll partner closely with Sales Leadership, Revenue Operations, Sales Strategy, Revenue Accounting, Payroll, Legal, and Analytics.
This role reports to the Sr. Director, Global Sales Compensation and blends sales compensation administration, systems ownership, data analytics, and operational execution. You’ll drive the automation and accuracy of our commission processes, help scale our compensation platform for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging systems, data, and analytics to motivate sales performance and drive operational excellence in a high-growth, cross-functional environment.
This is a full-time role with opportunities to connect and build as a team.
What You’ll Do
Compensation Systems Ownership:
Own the configuration, administration, and roadmap of our sales compensation platform (e.g., Xactly, CaptivateIQ, Varicent, or similar), including plan builds, crediting rules, quota and territory loads, and integrations with Salesforce, the data warehouse, and HRIS/Payroll. Partner with Systems and IT on releases, testing, and enhancements.
Commission Operations:
Oversee the end-to-end monthly and quarterly commission calculation, validation, and payout cycle, ensuring accuracy, timeliness, and compliance with plan documents, including crediting for subscription and consumption-based bookings, overages, and renewals
Plan Design Support:
Partner with Sales Strategy, Finance, and GTM leadership to model, build, and launch annual and in-year compensation plans, quota structures, and SPIFs; quantify cost of sales and the financial impact of plan changes.
Analytics & Insights:
Deliver analysis on plan effectiveness, attainment distribution, pay-for-performance alignment, quota capacity, and comp cost as a percent of ARR/bookings to inform decisions by the CRO, CFO, and Sales Leadership.
Accruals & Forecasting:
Partner closely with Revenue Accounting and FP&A on commission accruals, ASC 340-40 capitalization, variance analysis, and forecast-to-actual tracking of variable compensation expense.
Governance & Controls:
Own SOX-compliant controls, audit readiness, plan documentation, and dispute resolution processes; ensure data integrity and reconciliation between source systems, the comp platform, and payroll.
Automation & Reporting Infrastructure:
Use AI tools, SQL (BigQuery), or Python to automate data pulls, build repeatable and auditable processes, and improve the accuracy, speed, and transparency of commission calculations; partner with Analytics, AI Transformation, and Systems on data quality and self-serve reporting.
Seller Experience & Reporting:
Create automated, executive-ready dashboards and statements (e.g., Looker, Tableau) that give sellers and managers clear, real-time visibility into attainment, earnings, and pipeline-to-pay, and that distill trends into actionable recommendations for GTM leadership.
Team Leadership:
Provide technical guidance, review work, and help raise the process and analytical standards of the Sales Compensation team
Skills We’re Looking For
5-7 years of experience in sales compensation, sales operations, revenue operations, or FP&A, with hands-on administration of a compensation platform
Expert-level analytical modeling: builds compensation models from scratch, including cost-of-program scenarios, pay-positioning analysis, attrition and retention-risk modeling, and sensitivity and tradeoff analysis
Built with AI: has personally used AI tools (LLMs, assistants, or automation and agent platforms) to build compensation tools, models, or workflows others rely on, and can explain how they work and how outputs were checked for accuracy
Technical aptitude: working proficiency in SQL, Python, or similar scripting; experience with Salesforce, BI tools (e.g., Looker), and data warehouses (e.g., BigQuery, Snowflake)
Must have CaptivateIQ
Statistical judgment: knows when market data is credible or a sample is too small, and presents ranges without false precision
Compensation expertise: job architecture, compensation frameworks, market pricing, pay cycles, global compensation practices, and pay-for-performance design, with knowledge of competitor compensation at high-growth tech companies
Reasons from first principles: balances best practice with what the business needs and can rebuild a framework when the standard approach does not fit
Trusted advisor to senior leaders on sensitive, high-stakes compensation decisions (offers, promotions, retention, org changes), influencing outcomes through data and judgment rather than authority
Operational excellence: connects systems, stakeholders, and programs to deliver compensation end to end, accurately and on time
Clear communicator: turns complex analysis into a crisp recommendation an executive can act on in one conversation
Experience with usage-based or consumption pricing models and the associated compensation design challenges strongly preferred
Bonus Skills
Experience with Tableau or other BI tools, or building dashboards for leaders
Experience supporting GTM or sales organizations at a high-growth tech company
Experience scaling compensation programs through hypergrowth, IPO, or major organizational change
Background in a quantitative field (e.g., finance, statistics, engineering), or equivalent experience
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$148,104
—
$185,130 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a talented and driven Recruiter to partner with our Go-To-Market teams. In this role, you'll help build the teams that bring safe, frontier AI to the organizations that depend on it, spanning Sales, Partnerships, Public Sector, and Beneficial Deployments.
GTM is one of the fastest-growing parts of Anthropic, and the market for this talent is competitive and fast-moving. The people we hire need an unusual combination of commercial ability and genuine domain depth. You'll own full-cycle recruiting for a portfolio of GTM roles, act as a strategic partner and trusted advisor to hiring managers and leaders, and help shape how we assess commercial talent as we scale. You'll develop a real understanding of each hiring manager's goals, the markets they serve, and the profiles that succeed against them. Many of the roles you support will be new or evolving, and you'll have significant influence over interview loops, calibration practices, sourcing strategy, and how we talk about this work to candidates who have options. You'll also be one of the people candidates remember. For many, you'll be their first real window into what it's like to work here.
This is an individual contributor role with meaningful autonomy. We expect you to run your searches independently, make judgment calls without waiting for direction, and be the person your hiring managers turn to first on anything talent-related. It's a strong fit for someone who is energized by a high bar, comfortable operating in ambiguity, and genuinely interested in the mission our GTM teams are selling.
Key responsibilities
Own full-cycle recruiting for GTM roles, from intake through offer and close, with a strong emphasis on candidate experience and stakeholder partnership
Build and maintain strategic relationships with hiring managers and leaders, serving as their primary partner on hiring and translating their goals into calibrated role requirements, must-have skills, and assessment criteria
Become an expert in the markets our GTM teams serve, understanding where the talent sits, what motivates it, and what distinguishes a strong candidate from a plausible one
Build and execute sourcing strategies for competitive, specialized commercial talent, including targeted outreach campaigns, market mapping, and cultivating talent pools that don't yet exist as pipelines
Advise GTM leaders on talent market conditions, compensation dynamics, pipeline health, and realistic timelines, including when a search needs to be reframed
Design and refine interview loops, intake practices, and assessment approaches for roles that are new or evolving, partnering with hiring managers to define what "good" looks like before the first candidate enters the process
Maintain an inclusive and consistent process, using structured interviews and calibrated criteria that reduce the influence of bias on hiring decisions
Partner with Recruiting Operations to use pipeline data and metrics to diagnose bottlenecks and inform resourcing decisions, process improvements, and candidate experience
Serve as a thought partner to hiring managers on organizational design questions, including what a team actually needs, how roles should be scoped, and where a hire will and won't solve the problem
Represent Anthropic's mission, culture, and approach to AI safety authentically to commercial candidates
You May Be a Good Fit If You
Have 5+ years of full-cycle recruiting experience, including sourcing, assessing, and closing candidates, ideally with time in a high-growth technology company
Have recruited for commercial or Go-To-Market functions such as Sales, Customer Success, Solutions Architecture, Partnerships, or Marketing
Have a demonstrated ability to partner with and influence hiring managers and senior stakeholders, including pushing back when a search is mis-scoped
Have strong written and verbal communication skills, including a knack for writing outreach that specialized candidates actually respond to
Are able to use pipeline data to diagnose problems and inform decisions
Are proficient with an applicant tracking system and sourcing tools such as LinkedIn Recruiter
Can manage competing priorities and operate with autonomy in a fast-changing environment
Have a passion for AI's potential to positively impact the world, along with a realistic assessment of its risks and limitations
Bring an enthusiastic "roll up your sleeves" mentality and are a true team player
Strong Candidates May Also
Have recruited in a market where the talent you need is scarce, expensive, and heavily courted, and have found creative ways to win
Have experience with Greenhouse and with structured interviewing practices
Be open to non-traditional talent strategies, and enjoy working with hiring managers who are willing to experiment
Have supported technical GTM roles such as Solutions Architects or Forward Deployed Engineers, and can hold a credible conversation about technical scope
Have experience building or scaling a recruiting function, process, or interview loop from an early stage
Have a track record of building high-performing teams in a rapidly scaling environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Security at ClickUp
Security at ClickUp is engineering-focused. We partner with teams across the company to protect our platform, our internal systems and our customers through secure design, defensive controls, detection and response. We build tooling and automation, including AI-powered workflows, to turn what we learn into lasting improvements.
About the team
Infrastructure Security at ClickUp secures the cloud, compute, network and access layers underneath ClickUp: a multi-account AWS organization, a large Kubernetes fleet, infrastructure managed as code and the identity systems engineers use to reach production. We are a small team that works agentic first, using AI agents we build and maintain ourselves to multiply what a team our size can cover.
You will support this mission by thinking like a developer, breaking down a problem that we face, testing a method to approach it with automation, and implementing solutions that yield compounding value. Your skills to uncover threat indicators will be the foundation of this work.
The role
- Architecture, proposals and reviews. Act as an initial reviewer on infrastructure proposals and designs from engineering and non-engineering teams such as business systems and go-to-market. Write our own security proposals and review the changes that follow. Translate security requirements and agent findings into clear guidance for less-technical partners, and bring their needs back into our designs.
- Agentic security tooling and agent infrastructure. Build, evaluate and maintain the agents behind our reviews, triage and investigations, and help run the sandboxed, observable infrastructure they operate on.
- Detection, investigation and response. Lead cloud and infrastructure alerts and incidents through to resolution and root cause, working alongside AppSec and incident response on incidents that span both.
- Identity, access and least privilege. Move people, CI and services toward least privilege and just-in-time access across our cloud organization and the tooling engineers use to reach production. Deliver fixes as secure building blocks that teams adopt by default.
- Compute, network and pipeline security. Harden our container, serverless and virtual machine workloads, our network perimeter and our CI/CD pipelines, and add checks so each class of issue is caught automatically next time.
- Continuous review and audit evidence. Move vulnerability, access and attack-surface reviews from point-in-time checks to continuous monitoring that also produces evidence for our infrastructure controls.
Qualifications
- 5+ years in security engineering, cloud infrastructure or SRE, with at least 2 years securing AWS at organization scale.
- At least a year of agentic development experience: building agent skills and tools for real engineering work, and developing and maintaining the development harness they run in, from configuration and permissions to integrations, evaluations and cost controls. You can secure agents against prompt injection, over-privileged tools and unaudited actions, and explain how agents fall into the confused deputy problem and the lethal trifecta. You validate agent output against evidence and decide where human review is required.
- Deep AWS IAM experience: IAM Identity Center or an equivalent SSO model, SCPs, permission boundaries, resource and key policies, cross-account trust, and the ability to prove a policy's effect with simulation rather than inference.
- Production Kubernetes security on EKS or similar, covering RBAC, workload identity, network policy, admission control and container runtime hardening.
- AWS networking for security: VPC design, endpoints and endpoint policies, network and DNS firewalls, egress control, and WAF.
- Fluency with infrastructure as code such as Terraform, including reusable patterns, multi-environment rollouts and reading plans for security impact.
- Experience with CNAPP, SIEM or runtime security tooling and the cloud detection sources around it, such as CloudTrail, GuardDuty and Access Analyzer.
- Experience investigating cloud and infrastructure security events: correlating cloud audit, Kubernetes, identity and network logs to establish what happened, its blast radius and its root cause.
- A track record of reviewing architecture and writing design proposals, guiding teams toward secure designs through conversation rather than mandate, mentoring others through reviews, and turning a review into a change another team is glad to make.
- Python, Go or TypeScript for security automation.
- Clear written and verbal communication, including explaining technical risk to non-technical partners. Most of our work with other teams is asynchronous, so much of the job is a well-evidenced finding, proposal or design note that another team can act on without a meeting.
Desirable
- Experience using AI agents in a SOC or other incident response workflows.
- Sandboxed runtime experience with gVisor, Firecracker or Kata.
- Offensive security or red-team experience in cloud and Kubernetes environments.
- Policy engines such as OPA or Rego.
- Supporting audits like SOC 2 with automated evidence collection.
Our stack
AWS, Kubernetes, infrastructure as code, CI/CD with federated identity, an enterprise identity provider, observability and cloud security platforms, and AI agent tooling.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests.
The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team.
The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Tracking Requests
Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk
Locate shipment tracking details and send them to the customer
Document the response and solve the ticket
Document Requests
Retrieve existing order documents, such as MTRs, COCs, and invoices
Send the correct documents to customers through Zendesk
Verify order details before sending any document
Full Trace Documentation (After Training)
Review full trace requests and confirm what documentation is required
Locate, organize, and verify the required documents and order information
Provide complete documentation packages to customers once properly trained
Ticket Management & Escalation
Respond to assigned requests in Zendesk
Document every action clearly in each ticket
Close tickets once resolved
Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member
Backlog & Backup Support
Help clear the current backlog of routine requests
Serve as backup support in assigned areas
Take on similar customer service tasks when routine ticket volume is caught up
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, ticket-based support, order processing, or administrative experience required
Excellent written English required
Strong attention to detail required
Ability to learn client systems and follow established procedures required
Zendesk or other help desk ticketing experience strongly preferred
Order tracking, shipping, or logistics support experience preferred
E-commerce, distribution, or manufacturing customer service experience preferred
Familiarity with MTRs, COCs, or similar order documentation a plus
IDEAL CANDIDATE PROFILE
Accurate and detail-oriented with order and document information
Clear, professional written communicator
Comfortable working through a high volume of tickets
Organized and consistent with documentation in a ticketing system
Knows when to resolve and when to escalate
Quick to learn new systems and procedures
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Zendesk
Client Backoffice System (Training Provided)
UPS Quantum View (Training Provided)
Email
Microsoft Office or Google Workspace
Work Schedule
Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client)
Scheduled Working Days: TBD – To Be Confirmed by Client
Daily Working Time: TBD – To Be Confirmed by Client
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Admin / Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level
Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client)
Daily Working Time: TBD – To Be Confirmed by Client
Scheduled Working Days: TBD – To Be Confirmed by Client
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–C (Strong Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
ГибридseniorSingapore Office; For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone; Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones
ГибридNew York; We welcome candidates from a range of schools, employers and routes into legal work
Зарплата не указана
San Francisco, CA | New York City, NY
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
leadSan Francisco, CA | New York City, NY
seniorГеография найма не уточнена
ОфисSt. Louis, Missouri
San Francisco, CA | New York City, NY
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
San Francisco, CA | New York City, NY
USA - New York
San Francisco, CA | New York City, NY
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW