Location: Sydney, Australia
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Solutions Engineer, you’ll act as a strategic technical advisor and trusted partner to our Commercial & Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle.
Working closely with the Account Executive, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals.
This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources.
As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.
This role is a remote hybrid opportunity based within Sydney.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 6+ years of experience in customer-facing technical sales roles within a B2B environment.
- Proven track record of selling into Global 1000 customers.
- Experience in a multi-product SaaS environment.
- Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals.
- Skilled at translating technical concepts for both technical and non-technical audiences.
- Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams.
- Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements.
- Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression.
- High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines.
- Willingness to mentor colleagues and share best practices to support team growth.
- Ability to travel up to 25%.
- Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP).
What you can expect:
- Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
- Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment.
- Build strong relationships & deliver technical coaching to Account Executives, Partner Sellers and Sales Engineers, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
- Provide technical education to customers and partners regarding the 1Password suite of products.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Denver, Colorado, United States, AMER; USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Manager, Account Management. This role is accountable for a large volume of transactions and a team of individual contributors. The ideal candidate thrives in a fast-paced environment and brings a constant drive to identify and eliminate cumbersome processes, streamline operations, and improve overall efficiency across the team.
This role requires strong customer-facing skills, with the ability to engage external customers directly — whether navigating complex renewal conversations, escalations, or strategic account discussions.
The ideal candidate is equally comfortable managing up and down: communicating priorities, risks, and progress clearly to senior leadership while coaching and developing individual contributors on the ground. A wide-angle view of the business is essential — this leader must be able to connect day-to-day execution to broader organizational goals and anticipate how decisions at the team level ripple across the company.
This is a full-time position based out of our
Denver OR Austin
office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Lead, coach, and develop a team of Account Managers responsible for growth and retention
Own team performance looking at renewal uplift, negotiated terms, deal strategy, strategic expansion and product utalization
Establish and enforce forecasting discipline
Drive consistent account planning and healthy team productivity
Partner cross-functionally with Account managers, Customer Success, RevEx, Deal Desk, and Product to ensure seamless execution across the customer lifecycle
Optimize processes, tools, and operating cadence to support efficiency in a high-volume, high-growth environment
Technologies You’ll Use
Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira
Skills We’re Looking For
1+ year experience managing an account management, growth and/or customer success team.
Experience in a SaaS quota-carrying account management or customer success role.
Experience in analytics/data tools is a plus!
Being customer-centric - building relationships, understanding customer needs, and how we are delivering value.
Track record of hitting or exceeding your goals and MBOs.
The right balance of self-confidence and humility to lead as an individual contributor.
Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow.
Ability to manage multiple projects and tasks, while staying organized and efficient.
Experience with Salesforce is a must.
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Team Interview
Final Interview: Sales Leader Challenge
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$180,000
—
$220,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Intellias
Meet your recruiter
Stephen Palmer
stephen.palmer@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Manager
Director
Bulgaria, Croatia, Poland, Portugal, Spain, United Kingdom
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
We are building a market-leading AI Solutions practice and are looking for a senior leader to anchor it across Europe. This is a hands-on leadership role at the intersection of technical depth, client advisory, and commercial growth. You will work with business segments and co-own AI outcomes end to end — from shaping opportunities and advising client executives, through architecting and delivering production-grade solutions, to building the team and offerings that let us scale.
This is not a pure management role and not a pure architect role. The right person can sit with a client CTO in the morning to frame a transformation roadmap, dive into a model architecture or agent design review in the afternoon, and shape the next quarter’s offering and pipeline in between. You will be a founding pillar of how we take AI from pilot to production at enterprise scale.
What you will do
Client Advisory & Pre-Sales
Act as the senior AI advisor and trusted partner to enterprise clients, translating business problems into pragmatic, value-driven AI strategies and roadmaps.
Lead pre-sales and solutioning: shape opportunities, scope and estimate engagements, run discovery and design workshops, and present to senior and C-level stakeholders.
Drive proposal and RFP responses, solution narratives, and commercial framing that differentiate us in competitive situations.
Identify and grow account opportunities, partnering with business development to convert advisory engagements into delivery programs.
Offering & Practice Development
Define and productize repeatable AI offerings, accelerators, and reusable assets that shorten time-to-value and improve delivery margins.
Establish reference architectures, delivery playbooks, and engineering standards for ML, GenAI, and agentic solutions.
Contribute to AI practice strategy and external thought leadership (points of view, frameworks, speaking, content).
Delivery Leadership
Support end-to-end delivery of AI programs — from PoC and pilot through to hardened production — ensuring solutions actually ship and operate, not just demonstrate.
Drive production readiness across the lifecycle: MLOps/LLMOps, evaluation, monitoring, cost management, security, and AI governance.
Manage program economics, scope, risk, quality, and stakeholder alignment across distributed delivery teams.
Technical Leadership
Provide hands-on technical direction across machine learning, deep learning, and GenAI/agentic systems, with the credibility to lead architecture and design reviews.
Make and defend platform and architecture decisions across hyperscaler and data ecosystems (AWS, Azure, GCP, Databricks, Salesforce etc.).
Set technical standards and uphold engineering quality, mentoring senior technical staff.
Team Building & Leadership
Recruit, build, and grow a high-performing AI delivery organization in Europe across data science, ML/AI engineering, and solution architecture.
Manage, coach, and develop senior practitioners; foster a culture of capability growth, certification, and continuous learning.
Operate effectively within a collaborative leadership model alongside business development and technology peers.
What you need for this
12+ years in technology, data, or engineering, with strong hands-on background in AI / ML / data science, including genuine hands-on practice (not solely oversight).
Demonstrable hands-on expertise in machine learning and deep learning— model development and experimentation with frameworks such as PyTorch or TensorFlow, and a working command of modern ML/DL techniques.
Proven track record delivering AI/ML solutions into production at enterprise scale — you have shipped systems that operate reliably in the real world.
Production experience on at least one major hyperscaler or data platform(AWS, Azure, GCP, or Databricks); multi-platform fluency is a strong advantage.
Hands-on production experience with GenAI and agentic systems — LLMs, RAG, orchestration and agent frameworks, tool/function calling, and evaluation of non-deterministic systems.
Experience leading both internally and externally — line-managing internal teams
and
owning external client programs as a delivery lead, engagement lead, or equivalent accountable role.
Executive-grade client presence — able to advise, influence, and build credibility with senior business and technology stakeholders.
Nice to Have:
Prior consulting or IT/professional-services experience — pre-sales, offering development, and accountability for running AI projects and programs (including revenue or margin contribution).
Experience building or scaling an AI / data practice or capability from an early stage.
Deep domain expertise in one or more priority verticals — e.g., retail, automotive & mobility, financial services, healthcare / medtech & life sciences, or telecom — sufficient to speak the client’s language and frame value, not just technology.
Familiarity with EU AI Act, GDPR, and responsible-AI / governance frameworks as applied to enterprise deployments.
Relevant certifications (AWS / Azure / GCP ML or AI, Databricks).
Advanced degree (MSc or PhD) in Computer Science, Data Science, Machine Learning, Engineering, or a related field.
Experience operating within nearshore / distributed delivery models.
Additional European languages.
What Success Looks Like (First 6–12 Months)
Established credibility with key clients and internal stakeholders as the go-to senior AI leader for one or more business segments.
Shaped and helped win AI engagements, with a measurable contribution to pipeline and bookings.
Stood up or sharpened a set of productized AI offerings and accelerators that the team can sell and deliver repeatably.
Promoted delivery and engineering standards and begun building a growing, high-quality AI team with measurable impact
Delivered (or put firmly on track) at least one flagship AI program running in client production.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Global
Workplace: Remote
TL;DR: We’re looking for a generalist Recruiter to help us build one of the strongest teams in AI safety. You’ll own full-cycle hiring across research, engineering, go-to-market, operations, and design, partnering with the Talent Lead and hiring managers to attract exceptional talent across the US and Europe.
About the role
We are looking for a Recruiter to help scale White Circle by identifying, attracting, and hiring exceptional talent across every function of the company. This is a true generalist role: one week you may be closing a Research Engineer, the next an Account Executive, a Product Designer, or an Operations hire. You’re comfortable switching between very different roles, quickly learning what "exceptional" looks like in each, and engaging talent that is often not actively looking for new opportunities. The ideal candidate has already delivered strong hiring results in a fast-growing startup and combines solid recruiting fundamentals with genuine curiosity about technology, AI systems, and how world-class teams are built.
You will
- Own full-cycle recruitment from sourcing through offer acceptance
- Hire across research, engineering, GTM, operations, and design, often running several very different searches at once
- Source and engage exceptional talent across the US and European markets
- Quickly get up to speed on each new function: what the role does, what great looks like, and where that talent can be found
- Develop a working understanding of AI, LLMs, and AI safety to assess candidates and communicate the opportunity
- Conduct structured interviews and evaluate candidates for capability, problem-solving ability, and cultural alignment
- Drive an exceptional candidate experience throughout the hiring process
- Track recruiting performance and continuously improve hiring processes, tooling, and workflows
- Act as a trusted talent advisor to hiring managers and leadership
You’ll fit right in if you
- Have 3+ years of full-cycle recruiting experience in high-growth startups or technology companies
- Have hired across multiple functions, both technical (research, engineering) and non-technical (GTM, operations, design), and enjoy the variety
- Have a track record of results you delivered yourself: roles closed, teams built, and pipelines created from scratch while the company was scaling
- Have experience hiring across the US, UK, and EU
- Understand the fundamentals of software engineering and modern AI systems well enough to hold a credible conversation with technical candidates
- Are highly proactive and resourceful when sourcing difficult-to-find talent
- Know how to build relationships with passive candidates and manage complex hiring processes
- Have excellent communication and stakeholder management skills
- Thrive in a constantly changing environment, where priorities shift, new roles open quickly, and ambiguity is normal
- Speak and write fluent English (C1+)
A big plus
- Experience recruiting AI Engineers, Research Engineers, Applied Scientists, or AI Researchers
- Experience hiring for AI startups, research organisations, or developer-focused companies
- Experience as one of the first recruiters at an early-stage startup
- Familiarity with modern sourcing tools, recruiting automation, and AI-powered recruiting workflows
Why White Circle
- Meaningful salary and equity package
- Paid time off in line with your local regulations
- All the hardware, tools, and services you need
- Covered subscriptions for AI agents
- Team off-sites twice a year — we’ve recently been to the Alps and Saint-Tropez
How we hire
1. Introductory call with Talent (25 min)
2. Take-home assignment
3. Interview with Head of People (45 mins)
4. Final interview with CEO (45 min)
Location: Remote or Mississauga
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Work Location:Remote or hybrid, with periodic in-person collaboration.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
Location: Remote - US
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
Own and lead UX research activities across discovery, concept validation, and usability phases. Plan, conduct, and synthesise user interviews, usability testing, stakeholder interviews, and journey mapping.
• Lead the definition and evolution of the enterprise data platform strategy by developing, maintaining, and continuously evolving architecture standards, reference architectures, and design patterns aligned with business priorities, analytical requirements, and AI/ML enablement across data and ETL/ELT platforms.
The Customer Service Officer serves as one of the key representatives of the brand, working closely with multiple internal teams to assist customers by addressing inquiries, resolving concerns, and providing timely support across various communication channels.
Location: Argentina
Video Editor (Argentina)
Marekting· Full-time · Remote (Argentina) · Hours 9am - 5pm EST
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
Important Information
To be considered for this job, in addition to applying, you must complete the form below. Any candidate who does not complete the form will be immediately disqualified.
Complete the Candidate Form
The Opportunity
We are looking for a Video Editor to create high-performing paid social video ads for Nysonian's brands. You'll work with raw footage and transform it into compelling, performance-driven ads optimized for platforms like Meta, TikTok, and YouTube. This role is focused almost entirely on editing performance marketing creative that drives purchases, improves ad performance, and helps scale spend.
This is more than a traditional editing role. Your creative work will have a direct and measurable impact on business performance, with significant opportunities for growth, ownership, and additional earnings based on the performance of the ads you create.
What You'll Own
Edit and produce high-quality video assets across social media, paid ads, websites, and campaign initiatives.
Craft compelling narratives with strong hooks, pacing, and platform-optimized storytelling techniques.
Transform UGC, influencer content, and brand footage into polished, performance-driven deliverables.
Integrate motion graphics, captions, music, and sound design to elevate overall content quality and engagement.
Convert long-form content into high-performing short-form formats, including TikTok, Reels, and YouTube Shorts.
Partner with designers, copywriters, and strategists to ensure alignment with brand and campaign objectives.
Manage multiple projects with fast turnaround times while maintaining strict adherence to brand standards and evolving platform best practices.
Analyze creative performance and use data, testing, and learnings to continuously improve future ads.
Skills & Qualifications
Bachelor's degree in Media, Film, Communications, or a related field (preferred).
2–4 years of video editing experience in fast-paced environments such as agency, DTC, or E-Commerce.
Advanced skills in editing tools including Adobe Premiere Pro, After Effects, Final Cut Pro, or equivalent platforms.
Exposure to AI-driven video tools such as Runway ML or similar platforms to enhance creative production and efficiency.
Strong understanding of content formats and performance dynamics across TikTok, Instagram, YouTube, and Meta.
Ability to edit with a focus on storytelling and marketing outcomes, including CTR, engagement, conversion, and ROAS.
Experience in motion graphics, basic animation, sound design, and a strong portfolio demonstrating high-quality, high-performing content.
Skilled storyteller with a sharp eye for detail and a strong understanding of current creative trends.
Able to thrive under tight deadlines in a high-growth environment.
Team-oriented yet independent, with a data-driven mindset and a desire to test, optimize, and improve creative performance.
Performance-Based Bonuses & Growth
At Nysonian, high performance is rewarded.
Your bonus is tied to the objective performance of the ad creatives you produce. The better your creativity performs, the greater your opportunity to earn. Depending on your salary level and performance, editors can have the opportunity to earn 50–150%+ of their base salary in performance bonuses.
What This Means
Performance-based bonuses tied to the measurable performance of your ad creatives.
Potential for significant quarterly bonus payouts.
The opportunity to earn 50–150%+ of base salary in bonuses, depending on compensation level and performance.
Higher-salaried editors may have a lower bonus percentage while still having substantial earning potential.
A clear opportunity for career growth, increased ownership, and greater earning potential as your creative performance improves.
The chance to work directly on creative that influences revenue and helps scale some of the fastest-growing DTC brands.
If you consistently produce ads that win, your growth and earning potential can grow with them.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, San Francisco or New York
About the role
Cloudflare is hiring a Data Center Architect to define and deliver the physical infrastructure behind high-density compute and GPU deployments across our global network. You'll own 3 connected domains: the liquid cooling chain, the low-voltage connectivity layer, and the MV/LV electrical architecture that powers both.
This is a senior individual-contributor role spanning architecture, detailed design, technical qualification, design governance, commissioning, and operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment manufacturers, and delivery partners can actually build.
Scope runs from a single rack in commercial colocation to multi-megawatt compute deployments. You'll design power, cooling, and cabling as one system so they don't fight each other at the rack, in the white space, or during maintenance.
If your background is only HVAC design, only cold-plate research, or only utility-scale generation, this role will be wider than you expect. We need someone who can hold the electrical, cooling, and cabling layers together.
About the team
We work with engineering, capacity planning, network strategy, supply chain, and operations to grow Cloudflare's data center and PoP footprint. With colocation providers, hardware suppliers, and delivery partners worldwide, we turn infrastructure requirements into deployments that come online faster, cost less, and work the first time.
What you'll do
Architecture and reference designs
Own the physical-infrastructure architecture.
Build reference designs for power, liquid cooling, and connectivity for AI and high-density compute, including how they interface at rack, row, and site level. Maintain the standards, templates, and libraries that deployment, operations, and partner teams build from.
Translate hardware and capacity needs into engineering requirements.
Turn heat loads, electrical loads, port counts, network topologies, and growth plans into power, cooling, and connectivity requirements and into site and rack qualification criteria.
Qualify sites and facility interfaces.
Assess provider power and cooling availability, utility and backup capacity, water supply and return conditions, hydraulic capacity, upstream heat rejection, expansion headroom, maintenance constraints, and contractual boundaries. Give go/no-go recommendations with the risks written down.
Electrical power architecture (MV/LV)
Lead MV and LV electrical architecture:
single-line diagrams, power distribution, switchgear and UPS topology, busway and PDU design, grounding and bonding.
Design physical power infrastructure,
AC and DC, including power conversion, backup generation, energy storage, and distribution, with attention to fault levels, selectivity, and maintainability.
Validate designs with modeling:
load-flow, short-circuit, arc-flash, and selectivity studies, checked against measured performance where possible.
Define digital power requirements
for monitoring, metering, protection coordination, and control. Work with controls and operations teams on alarm thresholds, trend retention, remote monitoring, and BMS/SCADA integration.
Fold emerging standards
(NEC, NFPA, UL, OCP power and rack specs) into forward-looking electrical designs.
Liquid cooling
Own the liquid-cooling architecture and roadmap.
Develop repeatable direct-to-chip designs and evaluate liquid-to-liquid, liquid-to-air, rear-door, and other approaches against deployment needs.
Design and validate the hydraulic system.
Flow and pressure-drop calculations, pipe sizing, pump selection, balancing, and control requirements. Validate at partial load, during expansion and maintenance, and in failure scenarios, not just at nameplate.
Specify equipment and rack integration.
Qualify CDUs, heat exchangers, pumps, manifolds, hoses, quick-disconnects, valves, and instrumentation. Coordinate rack access, piping routes, service clearances, and installation sequencing with the electrical, cabling, hardware, and structural disciplines.
Own coolant integrity and serviceability.
Set manufacturer-aligned requirements for fluid quality, material compatibility, cleanliness, filtration, corrosion control, condensation prevention, and leak detection. Make isolation, fluid handling, component replacement, and servicing safe and maintainable.
Low-voltage connectivity and structured cabling
Own the physical-layer architecture.
Reference designs for rack, row, cage, and site connectivity: copper and fiber distribution, patch-panel placement, cross-connect demarcations, diverse routes, and reserved expansion capacity.
Engineer fiber and copper connectivity.
Specify media, connectors, trunks, cassettes, and patching for equipment reach and performance. Validate optical loss budgets, connector counts, polarity, breakouts, bend radius, and compatibility across hardware generations.
Produce buildable designs.
Pathway layouts, fiber schedules, port-to-port patching plans, cable-length schedules, bills of materials, and installation specs.
Connect to colocation and carrier infrastructure.
Qualify meet-me-room access, provider pathways, cross-connect options, demarcation points, and route diversity. Define handoffs with data center providers, carriers, ISPs, and Cloudflare's network strategy team.
Integration, controls, and resilience
Coordinate white-space interfaces.
Layouts that account for rack access, airflow, liquid-cooling pipes and manifolds, power segregation, pathway capacity, and expansion. Coordinate supports, bonding, grounding, and firestopping with the responsible disciplines and providers.
Design for resilience and controlled failure.
Evaluate redundancy, shared failure dependencies, cooling and power interruptions, and thermal ride-through. Agree protective responses with hardware and operations teams for pump or CDU failure, loss of facility cooling, leaks, sensor faults, control failures, and power events.
Define controls and operational visibility:
temperatures, pressures, flows, power metering, leak alarms, equipment status, and capacity telemetry.
Governance, delivery, and acceptance
Be Cloudflare's owner-side design authority.
Own basis-of-design documents, single-line diagrams, P&IDs, cabling and equipment schedules, interface requirements, scopes, responsibility matrices, review gates, and acceptance criteria. Review partner designs and contractor submittals, resolve RFIs and technical disputes, and drive deviations to documented closure.
Lead delivery and live-site changes.
Guide contractors and remote hands through new deployments, expansions, migrations, and remediation. Work with deployment and operations on installation sequencing, methods of procedure, change controls, and rollback plans that protect running services.
Lead commissioning and acceptance.
Define factory and site acceptance tests across electrical, cooling, and connectivity: cleanliness and leak-test evidence, flow balancing, loaded performance tests, failure-mode testing, and copper and fiber certification (fiber inspection and cleaning, insertion-loss testing, OTDR where appropriate). Track deficiencies and verify corrective work before sign-off.
Keep the physical source of truth accurate.
Define labeling and connectivity-record standards. Make sure as-builts, power and cooling records, patching schedules, cross-connect inventories, and test records reconcile with Cloudflare's infrastructure inventory and DCIM.
Oversee handover:
deficiency closure, operator training, maintenance procedures, spares, and turnover documentation before production.
Cost, efficiency, and standards
Support sourcing.
RFPs, technical bid evaluation, technical negotiations, supplier qualification, and lifecycle cost analysis. Partner with supply chain on prefabricated assemblies, preterminated cabling, rack integration, lead times, and alternatives that cut field labor without cutting quality.
Reduce energy and water use.
Evaluate phased deployment, consumption, and retrofit options.
Evolve standards from evidence.
Investigate incidents and recurring installation defects with network and operations teams. Feed commissioning and operating results back into designs, standards, and quality checks.
What you'll bring
8+ years in data center mechanical, electrical, or physical-layer infrastructure, critical-facility cooling, or structured cabling, including architecture or technical design leadership.
Bachelor's in Electrical or Mechanical Engineering or a related field, or equivalent practical experience.
Delivered liquid-cooled compute infrastructure from requirements through commissioning or production handover. Conventional HVAC experience alone doesn't qualify.
Create and review electrical single-line diagrams and schematics, with hands-on MV/LV system design including protection, selectivity, and grounding.
Strong command of thermodynamics, heat transfer, fluid mechanics, hydraulic calculations, pump and heat-exchanger selection, and cooling performance under variable conditions.
Practical experience with CDUs, facility and technology cooling loops, rack distribution, coolant compatibility, leak detection, and the interfaces between liquid-cooled hardware and facility systems.
Strong knowledge of copper Ethernet, single-mode and multimode fiber, patching systems, LC and MPO/MTP connectivity, optical loss budgets, polarity, cable management, and the applicable test methods.
Experience in colocation environments: cross-connect delivery, diverse physical paths, and the practical constraints of building inside third-party facilities.
Able to write and critically review basis-of-design documents, P&IDs, electrical and mechanical specifications, equipment selections, operating sequences, and test plans.
Working knowledge of NEC, NFPA, UL, mechanical and plumbing codes, TIA and ISO/IEC structured-cabling standards, relevant ASHRAE data center guidance, and manufacturer operating requirements, and the ability to apply them with qualified local engineering partners.
Experience evaluating resilience and maintainability, participating in commissioning, and resolving system-level problems across equipment and organizational boundaries.
Experience directing design consultants, contractors, installation partners, or remote hands, with clear ownership of technical decisions and acceptance outcomes.
Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight.
Legally authorized to work in the United States on a continuing and permanent basis without company sponsorship. [Confirm wording with recruiting.]
Bonus points
PE, Chartered Engineer, or equivalent registration in electrical or mechanical engineering.
BICSI RCDD, DCDC, or a comparable credential.
High-density GPU platforms, OCP rack, power, and cooling interfaces, or qualification across multiple hardware and cooling suppliers.
Hydraulic and electrical modeling tools (AFT Fathom, PIPE-FLO, ETAP, SKM), thermal or CFD modeling, and validating models against measured performance.
High-density optical distribution, parallel optics, preterminated assemblies, and cabling transitions across successive network generations.
Modular or prefabricated power or cooling infrastructure, live-site retrofits, DCIM platforms, automated connectivity or telemetry analysis, or lifecycle energy and water performance.
Familiarity with Cloudflare-relevant network environments: optical transport, ISP interconnection, out-of-band management, and liquid-cooled rack integration.
Travel
Travel for site assessments, vendor reviews, factory testing, commissioning, and deployment support, including international travel.
What success looks like
Sites are qualified against real hardware requirements. Power, cooling, and connectivity responsibilities are unambiguous. Systems prove their electrical, thermal, and connectivity performance, including failure behavior, before handover. Operations has the monitoring, procedures, training, and spares to run them.
Why Cloudflare
Your work shapes how Cloudflare deploys physical infrastructure across a global network, from long-term architectural choices to getting the next cage online.
Strong candidates take different paths. If your experience shows the core capabilities but doesn't match every line above, apply anyway.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $165,000 - $205,000.
For New York based hires: Estimated annual salary of $158,000 - $195,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Site Reliability Engineer (SRE) on the Cloud Platform team, you will shape the reliability, scalability, and performance of our Cloud platform and customer-facing applications. You’ll work closely with software engineers and product teams to ensure our systems meet and exceed the expectations of both internal and external customers.
This role is critical in maintaining the stability and efficiency of our infrastructure, enabling seamless experiences for users and developers. Your expertise will directly impact the robustness of our AI platform, ensuring it operates at scale with minimal downtime.
WHAT YOU WILL DO
- Design, build, and maintain scalable, highly available, and fault-tolerant infrastructures to support our Cloud platform.
- Operate systems and troubleshoot issues in production environments, including interrupts, on-call responses, and infrastructure scaling.
- Implement and improve monitoring, alerting, and incident response systems to minimize downtime and optimize performance.
- Develop and maintain workflows and tools for CI/CD, containerization, orchestration, monitoring, and logging.
- Participate in on-call rotations to respond to incidents and perform root cause analysis to prevent recurrence.
- Drive continuous improvement in infrastructure automation, deployment, and orchestration.
- Collaborate with software engineers to enable safe and reproducible model-training experiments.
- Build and enhance a cloud platform that abstracts infrastructure complexities for science and engineering teams.
- Design and develop new workflows, tooling, and automation to improve system reliability, availability, and performance.
- Ensure infrastructure adheres to security best practices and compliance requirements in collaboration with the security team.
- Document processes and procedures to ensure consistency and knowledge sharing across the team.
WHAT WE'RE LOOKING FOR
- A Master’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in a DevOps or SRE role, ideally with expertise in bare metal infrastructure and distributed systems.
- Hands-on experience with site reliability issues, including root cause analysis, in-production troubleshooting, and on-call rotations.
- Proficiency in working with reliability KPIs, such as observability, alerting, and SLAs.
- Experience with CI/CD, containerization, and orchestration tools like Docker and Kubernetes.
- Knowledge of monitoring, logging, alerting, and observability tools such as Prometheus, Grafana, ELK Stack, or Datadog.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Proficiency in scripting languages (Python, Go, Bash) and a strong understanding of software development best practices.
- Solid grasp of networking, security, and system administration concepts.
- Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative environment.
- Experience in an AI/ML environment, high-performance computing (HPC) systems, or modern AI-oriented solutions (e.g., Fluidstack, Coreweave, Vast) is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
At LangChain, Business Value Strategists are trusted thought partners that help our most strategic enterprise customers get the most value out of LangSmith.
This is a multi-disciplinary role that sits at the heart of sales, deployed engineering, finance, product and operations.
You’ll partner directly with customers to understand their production agent use cases and broader business goals. You’ll work alongside sales & deployed engineering to measure, quantify and articulate the value of customer agents on LangSmith, grounded in usage trends and data. You’ll build financial models that capture the return on investment (ROI) on building agents on LangSmith, and work closely with key customer stakeholders to align on, iterate and track the ROI case over time, to ensure our largest customers are very successful. You’ll also craft the playbook that will serve as the foundation for scaling Business Value practice globally.
This is a high-impact role on the agent frontier, working hand-in-hand with the world’s largest enterprises, and helping them define & scale their agent strategy on LangSmith.
This role is based in San Francisco or New York.
WHAT YOU'LL DO
- Work closely with customers to understand their production agents, how they use LangSmith, and the business objectives they're solving with agents
- Build a deep understanding of how customers are using LangSmith, which products they are using and why, specific agent use cases, product success stories & feedback, to serve as the baseline for the business value case
- Use customer data to measure agent-bespoke outcome results such as time saved, lower costs, incremental revenue etc. to quantify the impact of agents built on LangSmith
- Communicate the business value case to customer executives, with clear ROI models and defensible assumptions
- Partner with account executives to turn ROI findings or gaps into customer success plans to drive adoption
- Work with product & operations teams to connect usage data with customer results and impact, and help surface those insights directly into LangSmith
WHAT WE'RE LOOKING FOR
- 7+ years in value engineering, consulting, strategic finance, investing, or business operations, with experience at a high-growth B2B company
- Experience working directly with enterprise customers and senior decision-makers to influence significant investments
- Strong analytical and financial modeling skills
- Hands-on experience building and using agents, and the curiosity to keep experimenting
- Strategic judgment and creativity: you ask good questions, find opportunities, and make clear recommendations with incomplete information
Salary: $210,000-$240,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Hyderabad, India; Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Financial Controller
is responsible for
owning the month-end close, ensuring financial accuracy, and managing statutory and tax compliance for assigned entities across the APJ region. The role requires strong analytical skills, ownership, and close collaboration with internal teams and external accounting and tax service providers. The candidate should have experience working across APAC
jurisdictions
and a strong understanding of the region’s accounting, statutory reporting, and tax compliance requirements.
Your responsibilities will include:
Own and execute the month-end close, ensuring accurate and complete financial data.
Analyze variances, explain key movements, and monitor financial trends.
Support complex and non-routine transactions, assessing their impact on local financials and coordinating with Tax and Legal teams.
Coordinate local accounting, statutory reporting, and tax compliance activities with external service providers, including GST/VAT, corporate income tax, regulatory and statistical filings, financial statements, and local audits.
Review deliverables prepared by external service providers for accuracy, completeness, and consistency with group accounting records.
Maintain a clear compliance calendar and ensure timely completion of required filings.
Post and document statutory and tax adjustments in the ERP system.
Ensure accuracy and consistency of financial data across systems, including NetSuite and local reporting tools.
Coordinate with Tax, Legal, and external consultants to ensure timely and accurate submissions.
Coordinate with local and group external auditors during audits and reviews.
Ensure compliance with internal controls, including SOX controls, and maintain proper documentation.
Identify and implement process improvements and automation opportunities.
We expect you to have:
8
+ years of experience in general accounting or financial reporting.
Experience in multinational or multi-entity environments covering APAC jurisdictions.
Experience in a Big Four firm is a plus.
Strong knowledge of IFRS, US GAAP and relevant local GAAP.
Strong understanding of local accounting, statutory reporting, and tax compliance processes across APAC jurisdictions.
Experience coordinating external accounting and tax service providers and reviewing their deliverables.
Experience with ERP systems; NetSuite is a plus.
Advanced Excel skills and a strong analytical mindset.
Proficiency in English is required.
Competencies:
Strong ownership and attention to detail.
Analytical and problem-solving skills.
Ability to manage deadlines and multiple priorities.
Resilience and ability to work under pressure.
Effective communication and stakeholder management.
Continuous improvement mindset.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London
Workplace: Hybrid
Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
About the team:
You’ll be joining our Brand Marketing team, bringing together Brand, Social, PR and Content to build awareness, strengthen trust and make loveholidays the easiest and most valuable way for customers to book their next holiday across our markets.
We put customers at the heart of everything we do, using insight, creativity and culture to create relevant work throughout the journey, from inspiring people to dream about their next getaway to helping them book and travel with confidence. We’re a curious, collaborative team who love understanding what makes our customers tick and turning those insights into work that earns attention, adds value and supports our mission to open the world to everyone.
The impact you’ll have:
Reporting to the Senior Social Media Manager, this is an exciting opportunity to join our brand team at loveholidays, providing hands-on tactical and strategic support to build the loveholidays brand across social media channels.
As Senior Social Media Executive, you will be instrumental in driving loveholidays’ brand engagement and visibility across various social media platforms. You will oversee the execution of our social media strategy, delivering our brand message across all live platforms with socially native, thumb stopping content. Your responsibilities will include end-to-end management and creation of social media content, managing social media platforms and communities, social listening and leveraging analytics to measure and optimise our channels for growth and content performance.
We are looking for a creative, with strong attention to detail, a passion for social media and building brand communities online, who can hit the ground running creating content for and managing our current content calendars.
Your day-to-day:
- Execute loveholidays’ social media strategy across all live platforms, bringing the brand to life through engaging, on-brand content that inspires travel and drives long-term community growth.
- Own and maintain the social media and marketing calendars, ensuring a consistent and timely flow of content aligned with company news, campaigns, product updates, seasonal moments and key marketing messages.
- Stay informed on social media trends, platform updates, emerging channels and audience behaviours, identifying opportunities to keep loveholidays’ content relevant, timely and culturally connected.
- Support the Senior Social Media Manager and wider content team in developing creative, community-led ideas, turning web content, customer insight and brand priorities into engaging social concepts and copy.
- Create high-quality, multi-format social content across video, photography, graphics, animation, written posts and interactive formats, ensuring every piece is adapted appropriately for each platform and audience.
- Own the execution of video-first social media content, from concept development and scripting through to filming, presenting, editing and publishing, while feeling comfortable both on and off camera.
- Use strong design skills to produce polished, platform-native creative, applying loveholidays’ visual identity and brand guidelines consistently across social assets, campaigns and content series.
- Develop, test and scale repeatable content formats; manage user-generated content and influencer activity; monitor and engage with the community daily; and analyse performance data to refine strategy and report results to stakeholders.
Your skillset:
- Strong understanding of social media best practices, platform behaviours and emerging trends
- Excellent visual judgement, with the ability to create thumb-stopping static and video content
- Hands-on content creation skills, including filming, starring-in, editing, curating and adapting content for different platforms
- Proven experience creating highly engaging content across Instagram, TikTok, Facebook and other relevant social channels
- Ability to analyse social media performance data, identify actionable insights and make practical content and channel recommendations
- Experience using social media management, reporting and listening tools, including Sprout Social, Canva, CapCut and social listening queries
Desirable:
- Experience working across multiple markets including UK, IE, DE and SE
- Experience bringing brand and marketing campaigns to life through social media
- Confident using AI tools responsibly to streamline social media workflows, including ideation, planning, reporting, content repurposing and social listening, while maintaining strong editorial judgement and brand standards
- Additional language capability in German, Swedish or Polish
The interview journey:
1. Intro meet with a member of the Talent Acquisition team - 30 mins
2. 1st stage with the Senior Social Media Manager - 45 mins
3. Final In-office interview to present a social task with Social Media Manager & a Senior stakeholder - 1 hr
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Location: Tbilisi
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Belka Games
Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players.
Role Overview
We’re looking for a Senior Content Game Designer with strong AI expertise to create new game locations, from storyline and questline to approval of final art and cutscenes.
You’ll define player flow, write stories and questlines within the established setting, prepare inputs for all teams, and build AI-powered workflows that make content production significantly faster.
Key Responsibilities
Defining location feel. Develop the concept, environment, mood, and key story beats for new locations within the established setting and global storyline
Writing stories and questlines. Create storylines, questlines, and dialogues for each location
Controlling the player flow. Define how the player will engage with the game mechanics throughout the location
Preparing inputs for all teams. Turn location vision into clear briefs for Art, Animation, and Development
Ordering and accepting art and cutscenes. Brief artists, set the vision for cutscenes, give feedback, and accept final results
Building AI-powered content workflows. Identify where AI can speed up location production and redesign the process around it
Required Skills, Knowledge and Expertise
4+ years of experience as a Content or Narrative Designer in live-service mobile games
Proven experience creating location-based content
Strong storytelling skills within an existing setting and tone of voice
Experience briefing and accepting art and cutscenes
A portfolio of real AI cases, beyond generating texts with LLMs, where you can clearly explain:
which process you accelerated
which tools or agents you used
how you controlled quality
what results were achieved
English and Russian spoken and written at B2 level and above
Working at Tripledot
Hybrid Working:
We work in the office 4 days a week
Paid Holiday:
Enjoy 20 business days of paid holiday
Collaborative and Data-Driven Culture:
Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights
Continuous Professional Development:
Grow your expertise through professional development opportunities within the company’s learning budget
Medical Insurance Compensation:
Receive compensation for private medical insurance
Sport Compensation:
Stay fit and active with partial reimbursement for your gym membership
Location: Greensboro, North Carolina
Lumos is looking for an
Operations Service Technician I
to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity.
***Hybrid Position - dispatches to customer sites in accordance with daily schedule.***
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Installs & troubleshoots basic Voice, Data, and Video services on fiber networks.
Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service.
Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options.
Troubleshoots and resolves wireless connectivity issues.
Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring).
Installs and troubleshoot circuits (e.g., Voice, Broadband).
Performs other duties as assigned, including departmental & cross-functional projects.
Training Components – Technician I (Non-Inclusive):
Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary.
What You'll Bring:
0+ years of related experience.
High School Diploma or equivalent required.
Valid, fully unencumbered Driver’s License required.
Must reside within 30 minutes of the normal reporting location, including home-based work locations.
Experience interacting directly with customers to troubleshoot and resolve issues.
Experience using MS Office Suite.
Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed.
What Makes You a Great Fit:
Fiber or Telecom industry experience preferred.
Strong verbal and written communication skills.
Safe driving record.
Ability to understand and use technical documentation.
Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards.
Physical Requirements:
Ability to climb utility poles (where applicable) and work at heights.
Utilize handle extension and stepladders as required.
Ability to work in attics, crawl spaces, and confined areas.
Capable of lifting and transporting 50 lbs. over a distance of 50 feet.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build and lead a high-performing Deployment Strategist team that helps n8n's enterprise customers turn automation opportunities into measurable business impact. You'll own the methodology that drives successful Forward Deployed Engineering (FDE) engagements, accelerating customer adoption, getting high-value workflows into production, and enabling customers to become independent builders.
To achieve this, you'll focus on four key areas:
BUILD & LEAD THE DEPLOYMENT STRATEGIST TEAM
- Hire, onboard, and coach a team of Deployment Strategists who partner with Forward Deployed Engineers to deliver high-impact customer engagements.
- Set a high bar for executive discovery, ROI definition, change management, and customer handovers, ensuring consistent delivery quality across the team.
- Stay hands-on by leading customer engagements yourself while building the team, creating a culture of ownership, continuous learning, and customer impact.
OWN & SCALE THE DEPLOYMENT METHODOLOGY
- Build and continuously improve our four-phase engagement methodology (Define, Identify, Co-build, Handover), including ROI frameworks, discovery guides, opportunity assessments, and handover templates.
- Partner with CSMs, AEs, and Sales leadership to identify and qualify high-impact customer opportunities, define clear success criteria, and scope the right engagement model.
- Turn learnings from workshops, hackathons, on-site builds, and staff augmentation engagements into repeatable playbooks that scale across FDE, Customer Success, and partner teams.
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Lead executive discovery and ROI conversations to align customer stakeholders on high-value automation opportunities, success metrics, and organizational change.
- Measure engagement success through workflows deployed to production, customer adoption improvements, and measurable business outcomes, rather than services delivery alone.
- Ensure seamless handovers to Customer Success Managers and provide CS and GTM leadership with visibility into engagement results, customer ROI, and expansion opportunities.
SCALE DELIVERY QUALITY & CROSS-FUNCTIONAL COLLABORATION
- Partner with the Partner Delivery Manager and Partnerships teams to ensure external delivery partners follow the same engagement methodology and quality standards.
- Help define readiness, certification, and quality expectations for partner Deployment Strategists to enable consistent customer experiences at scale.
- Work closely with FDEs, Product, and Engineering to turn customer feedback, technical gaps, feature requests, and custom integration needs into actionable product insights.
REQUIREMENTS
MUST-HAVES
- 🤝 Enterprise Customer Experience: You have 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation, or customer success within a software company.
- 🌟 People Leadership: You have 2+ years of experience leading, coaching, and developing customer-facing teams, with a track record of building high-performing teams.
- 🚀 0-to-1 Builder Experience: You've built or scaled a deployment, implementation, or professional services function and know how to create structure and repeatable processes in an evolving environment.
- 💼 Executive Stakeholder Management: You're experienced in leading executive discovery, building compelling ROI cases, and securing buy-in from multiple stakeholders within enterprise organizations.
- 🛠️ Technical Fluency: You're comfortable discussing workflow automation, integrations, and AI use cases with technical stakeholders and collaborating closely with engineers without needing to write code yourself.
- 📊 Operational Excellence: You know how to define success metrics, build scalable methodologies, and turn customer engagement learnings into actionable playbooks.
- 🎯 Customer Outcome Mindset: You're focused on driving measurable customer adoption and long-term value, rather than simply delivering projects or completing engagements.
NICE-TO-HAVES
- ⚡ Automation Platforms: You're familiar with n8n or other workflow automation, integration, or low-code platforms.
- 🔄 Change Management: You have experience helping enterprise organizations drive adoption, navigate organizational change, and embed new technologies into their ways of working.
- 🤝 Partner Ecosystems: You've worked with systems integrators, consulting firms, or external delivery partners to deliver customer implementations or technical engagements.
Why join us?
At n8n, you'll have the opportunity to build a brand-new function at the heart of how we scale enterprise customer adoption. You won't just manage a team — you'll shape how we engage customers, demonstrate the value of automation, and turn high-impact use cases into production workflows that drive lasting business outcomes.
You'll work closely with leaders across Customer Success, Sales, Product, and Engineering, with significant visibility and influence over our enterprise growth strategy. As one of Europe's fastest-growing startups, we offer the opportunity to build from the ground up, experiment with new approaches, and create a scalable deployment model that helps customers become independent, successful builders.
You'll join a supportive, remote-first team that values autonomy, collaboration, and continuous learning, where your impact will be visible from day one.
Sound like a challenge you're excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Denver, Colorado, United States, AMER; USA - Austin (dbt)
seniorГеография найма не уточнена
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США; Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight
New York; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисSan Francisco, CA
Hyderabad, India; Singapore
ГибридseniorLondon
seniorTbilisi
США; Must reside within 30 minutes of the normal reporting location, including home-based work locations