Location: United States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is looking for a Technical Account Manager to be the technical quarterback for our customers. You will own the full technical picture of each account: how Cyberhaven is architected and deployed, how it integrates with the customer's environment, how it is performing, and whether it is delivering the outcomes the customer bought it for. You will be the trusted technical advisor to Security, IT, and customer operations teams, and the connective tissue between those teams and Cyberhaven's Product, Engineering, and Customer Success organizations.
You will develop deep expertise in Cyberhaven's reimagined Agentic Data Security platform, including its inner workings, data lineage model, endpoint agents, and integrations. You will learn how our customers use it to mitigate data loss threats across their organizations. You are passionate about technology, naturally curious, and driven to exceed customer expectations. You take proactive ownership, anticipating issues before they surface, guiding customers toward best practices, and driving adoption and long-term value. When a problem needs engineering support, you own the escalation, bring a clear reproduction and technical context, and coordinate internally to full resolution.
Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (Windows, macOS, and Linux) are required. You will report to the Manager of Technical Account Managers.
WHAT YOU’LL DO
- Own the technical relationship
- Act as the technical owner of assigned accounts, with end-to-end knowledge of each customer's architecture, deployment, configuration, policies, and integrations.
- Partner with customers and our Customer Experience teams through onboarding and rollout, including agent deployment strategy, policy design, and phased adoption plans.
- Build and maintain strong relationships with stakeholders across your book of business. Manage expectations and ensure stakeholder satisfaction.
- Run regular check-ins and business reviews that cover technical health, adoption, risk, and goals. Raise emerging concerns before they escalate.
BE PROACTIVE
- Monitor account health, agent coverage, and usage patterns. Identify gaps, misconfigurations, and underused capabilities, and recommend optimizations.
- Create and drive technical success plans that align customer objectives with Cyberhaven capabilities and deliverables.
- Guide customers through upgrades, new feature rollouts, and environment changes (OS releases, MDM/GPO changes, network or infrastructure changes) to avoid disruption.
- Advise customers on integrations with adjacent technologies such as SIEM, SOAR, and UEBA to extend the value of their deployment.
- Stay current on industry trends and security best practices, and bring them to customers.
RESOLVE AND ESCALATE
- Analyze, troubleshoot, escalate and resolve complex technical issues across endpoint agents, cloud and SaaS integrations, and platform configuration.
- Reproduce customer issues and document clear steps to replicate for Engineering and Development.
- Serve as the internal and external point of contact on critical escalations. Drive prioritization with support engineering and keep customers informed through resolution.
- Perform root cause analysis and drive preventive follow-ups so issues do not repeat.
BE THE VOICE OF THE CUSTOMER
- Coordinate customer feedback and feature requests to Product Management, Development, and Operations, with the technical and business context behind them.
- Work cross-functionally as the expert on the Customer.
- Collaborate with Customer Success and Sales on renewals, expansions, and risk mitigation, providing technical input and account insight.
- Develop and maintain knowledge base articles, playbooks, and best-practice resources.
WHO YOU ARE
- 3+ years of hands-on EDR/DLP endpoint experience.
- Expertise with DLP, Insider Threat, and CASB solutions.
- 3+ years in a Technical Account Management, Solutions/Sales Engineering, Professional Services, Technical Support, or similar customer-facing technical role.
- Demonstrated ability to own customer technical outcomes from implementation through steady-state operation, and to understand a customer's architecture and environment end-to-end.
- Hands-on experience deploying, supporting, and troubleshooting SaaS-based security and/or endpoint agent technologies.
- Proven experience resolving escalated technical customer issues and working directly with engineering teams.
- Strong organizational and planning skills, with the ability to manage multiple accounts and priorities, set timelines, track progress, and maintain clear documentation (success plans, project plans, status reports).
- Excellent verbal and written communication skills (English), including the ability to engage both hands-on practitioners and executive stakeholders.
- Practical knowledge of networking, security products, and enterprise network infrastructure.
- Deep knowledge of Windows, macOS, and Linux, including SCCM, GPO, Intune, registry configuration, PowerShell scripting, MDM, application management, and basic terminal skills.
- Software debugging skills: reading and searching logs (Windows, macOS, Linux, and Google Kubernetes Engine), running diagnostic scripts, and process management.
- Knowledge of system software design (services, drivers, agents).
- Based in EST timezone to support our customers.
DESIRED
- Familiarity with adjacent technologies that Cyberhaven integrates with (SIEM, SOAR, UEBA).
- Prior experience as a TAM or in a similar proactive, account-owning role at a security or SaaS company.
- Background in L2/L3 or Escalation Engineering for EDR or DLP tools. This is a plus, not a primary requirement.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
УдалённоUnited States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida; Based in EST timezone to support our customers
Eminus Industries is a Finnish company developing an AI-powered software solution that detects theft, enhances retail security, and provides real-time analytics for B2B customers.
We are looking for a proactive and technically minded Customer Success Manager to take ownership of customer relationships after the sales process.
In this role, you will help our customers get the most value from our AI-powered retail solution by combining technical problem-solving, customer support, and proactive customer success activities.
You will act as the bridge between our customers and our product and technical teams, ensuring a smooth customer experience throughout the customer lifecycle.
Reporting to: CTO
Задачи:
— Take ownership of customer onboarding and ensure successful adoption of the solution.
— Monitor device health, system performance, and customer usage data to identify risks and opportunities.
— Proactively engage with customers to support product adoption and long-term success.
— Handle customer support requests and coordinate issue escalation with the technical team.
— Collect customer feedback and translate insights into product improvement opportunities.
— Build and continuously improve customer success processes, documentation, and best practices.
— Maintain strong customer relationships and act as the voice of the customer internally.
Требования:
— Demonstrated success in Customer Success, Technical Support, Implementation, or a similar customer-facing technical role.
— Experience working with B2B software, SaaS, technology, or hardware-based solutions.
— Proven ability to build trusted customer relationships and drive successful product adoption.
— Empathy and strong listening skills, with the ability to understand customer needs and communicate effectively with different stakeholders.
— Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
— Interest in working with data, dashboards, and customer usage analytics.
— Excellent communication skills and the ability to explain technical topics to non-technical audiences.
— A proactive mindset and the ability to identify opportunities and risks before they become issues.
— Ability to work independently, take ownership, and thrive in a fast-growing company.
— Strong organizational skills and attention to detail.
— Fluent Finnish and English language skills.
Плюсом будет:
— Experience with SQL, Python, databases, or data analysis.
— Experience with PostHog, Grafana, or similar analytics tools.
— Familiarity with IoT devices, networking, or connected systems.
— Experience within the retail industry or loss prevention solutions.
— Experience with CRM or ticketing systems.
— Swedish language skills.
Что ожидается через 6 месяцев:
— Successful implementation of a Customer Success process.
— Improved customer adoption and active product usage across the customer base.
— Proactive identification and resolution of customer issues before they impact customers.
— Effective collection and communication of customer feedback to internal teams is on place.
Условия:
— Meaningful work with an innovative product that addresses a real and growing challenge in the retail industry.
— The opportunity to work at the intersection of AI, retail technology, and customer success.
— A low-hierarchy, collaborative, and informal work environment where you can make an immediate impact.
— A modern office in Otaniemi, flexible working practices, and a hybrid working model.
Задачи:
— провести аудит и пересборку существующей базы выпускников и подписчиков
— формировать активное ядро сообщества, определять его ценности, правила, ритуалы и систему мотивации участников
— развивать связи между студентами разных потоков, выпускниками и новичками
— организовывать встречи, разборы портфолио, митапы, воркшопы и лекции с экспертами
— придумывать и запускать коллаборации, челленджи, конкурсы и совместные проекты с партнерами
— стимулировать создание пользовательского контента и информировать сообщество о новостях школы и индустрии
— работать с чатами, как с маркетинговым инструментом
Условия:
— формат работы: гибрид (Москва, м. Добрынинская)
— график: 5/2
ГибридМосква
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Location: Kyiv; Remote (Ukraine)
Workplace: Remote
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About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project
Our product is an AI model orchestrator that brings dozens of AI models into one simple interface with a single token balance - no need for multiple subscriptions or separate tools.
We’re looking for a User Acquisition Manager to build and own the UA function from the ground up. You’ll have a lot of freedom to shape the strategy, test new approaches, build scalable acquisition processes, and directly influence the product’s growth.
And this is not just another UA role - you’ll have the opportunity to grow into a Lead position and build the direction around yourself.
Responsibilities
- Own the User Acquisition process end-to-end, including campaign launches, day-to-day management, performance analysis, and ongoing optimization.
- Analyze campaigns, funnels, and creatives on a daily basis and use data to identify growth opportunities and define clear rules for campaign optimization.
- Develop creative ideas and work closely with the team to turn them into performance-driven concepts.
- Conduct audience research from a performance marketing perspective, including demographics, interests, behaviors, and pain points.
- Lead brainstorming sessions and develop marketing hypotheses across creatives, funnels, and ad campaigns.
Requirements
- 3+ years of experience in paid acquisition within product companies
- Strong hands-on experience with AppLovin and Meta Ads
- Expertise in both web and mobile acquisition
- Experience with AI-powered automation tools, such as Birch
- Hands-on experience with attribution tools (AppsFlyer / Adjust)
- Strong understanding of full-funnel performance metrics and data-driven decision-making
- Analytical mindset with a strong focus on performance optimization
- Strong execution skills and attention to detail
Would be a plus
- Experience with TikTok acquisition
- Understanding of A/B testing
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Success Manager
, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations.
What You'll Do
Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
Задачи:
— развивать отношения с клиентами
— обеспечивать ценность продукта
— быть связующим звеном между клиентами и внутренними командами
Требования:
— 3+ года опыта в Customer Success, Account Management или клиентских ролях в SaaS, маркетинге или рекламе
— опыт работы с международными клиентами (EMEA, LATAM, APAC и др.)
— опыт работы в стартапе или быстрорастущей компании
— опыт апсейла и расширения клиентских аккаунтов
— умение работать с данными: находить тренды, готовить отчёты и превращать аналитику в понятные выводы для клиентов
— сильные коммуникационные навыки — от пользователей продукта до топ-менеджмента
— практический опыт использования AI-инструментов в работе
— английский язык — C1
Будет плюсом:
— опыт работы с маркетинговыми, AdTech или аналитическими платформами
— сильный аналитический бэкграунд (техническое или математическое образование)
Условия:
— полностью удалённый формат работы
— сотрудничество по модели B2B
— локация: кандидаты не из РФ и РБ, часовой пояс ±3 часа от Европы
Удалённо🌍 Локация: кандидаты не из РФ и РБ, часовой пояс ±3 часа от Европы
Задачи:
— выявлять и развивать новые рынки для международной технологической компании;
— сочетать рыночную аналитику, стратегию выхода на рынок и стратегические партнерства для превращения перспективных географических регионов в масштабируемые коммерческие возможности.
Требования:
— глубокое понимание экосистемы iGaming: платформы, провайдеры, PSP и операторы;
— практический опыт исследования и оценки новых географических регионов;
— опыт разработки и реализации стратегий выхода на рынок;
— сильные навыки рыночных исследований и конкурентного анализа;
— опыт построения стратегических партнерств и каналов привлечения;
— понимание рисков, связанных с регулированием, лицензированием и соблюдением требований;
— владение английским и русским языками на уровне B2 и выше;
— готовность к международным командировкам.
Задачи:
— Поиск и привлечение новых аффилиатов по моделям CPA и Revenue Share
— Ежедневный affiliate hunting и обработка входящих лидов
— Развитие отношений с текущими партнёрами
— Координация выплат
— Мониторинг активности и fraud
— Коммуникация с аффилиатами и помощь по возникающим вопросам
— Сбор обратной связи и участие в профильных конференциях и митапах
Требования:
— Свободный русский и английский
— Сильные коммуникативные и sales-навыки
— Умение находить и выстраивать отношения с аффилиатами, сетками и агентствами
— Опыт в marketing / sales / customer support будет плюсом
— Опыт в Forex или финансовой вертикали — преимущество
Условия:
— Работа из современного офиса в Лимассоле
— Медицинская страховка и mental health support
— Обучение и развитие
— Бонусы и корпоративные мероприятия
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
WHAT YOU'LL DO
- Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.
- Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.
- Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
- Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.
- Travel required: Up to 25% of the time
WHAT YOU HAVE
- Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
- History and comfort conducting change management and wide-scale adoption for large technology projects.
- Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
- Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- A strong commitment to be collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
About this role
The mission of the Brand Success team is to partner with and coach the highest potential brands to most effectively utilize Faire’s wholesale platform - to grow their sales and simplify their operations. You will manage a book of approximately 200-250 brands, engaging and coaching them on strategies, tactics, programs, products, and events on Faire, and supporting their day-to-day operations. You will drive high-value brand actions using a tailored brand-specific approach and be accountable for hitting sales goals related to brand utilization of Faire’s tools and upselling new products and programs.
What you’ll do:
— Regularly engage with brands via scaled and 1:1 email, phone, in person, and video calls
— Own your book of business and revenue outcomes
— Develop and manage customer relationships built on trust and credibility
— Drive high-value adoption and ongoing usage of Faire Direct via brand sales and marketing efforts to maximize Retailer Acquisition
— Drive customer adoption and retention within brand-funded programs such as Ads and Insider Partnership
— Identify growth opportunities for your brands and coach them from strategy through execution
— Communicate new product releases and updates to your accounts
— Synthesize, measure, and communicate the voice of the customer to provide actionable feedback for product development prioritization
— Collaborate cross-functionally with support, product, design, marketing, and other teams
— Use data, graphs, and reports to drive action and beat goals
— Be resourceful, scrappy, and act with urgency to ensure Faire’s success
— Adapt to changing business needs and goals
— Foster a psychologically safe, motivating, inclusive, and energizing team culture
Qualifications:
— Fluent in Korean to support top performing apparel brands whose preferred language is Korean
— 5+ years of experience in sales, account management, or business development in a fast-paced environment
— Experience using sales and data tools such as Salesforce, data visualization software, and call recording tools
— Customer obsessed: advocate for customers and understand small business needs
— Goal-oriented with motivation to exceed quota-based sales goals
— AI Native: leverage AI tools to streamline workflows and strengthen pitches
— Strong communicator with excellent verbal and written skills
— Ownership mentality with bias to action and willingness to go beyond job description
— Relentlessly resourceful and willing to do whatever it takes for success
— Growth mindset with self-awareness and eagerness to improve
— Agile and flexible with resilience
— Collaborative and team-oriented
— Creative problem solver and innovator
— Analytical rigor to leverage data for actionable insights and communicate key performance metrics
Salary Range:
— Remote (California): OTE pay range $132,000 to $181,000 per year
— Eligible for equity and benefits
— Base pay determined by skills, experience, market demands, and location
— Hybrid employees work in office 3 days/week with some remote flexibility
Faire is a technology wholesale platform connecting independent retailers globally, backed by top investors, with headquarters in San Francisco and Kitchener-Waterloo and offices worldwide. The company is committed to equal employment opportunities and accommodations for individuals with disabilities.
Задачи:
— Поиск и привлечение VIP-клиентов из внешних источников, построение и развитие сети агентов и скаутов, разработка и запуск реферальной программы.
— Ответственность за NGR привлечённых клиентов, анализ эффективности каналов и масштабирование тех, что показывают результат.
— Постоянный поиск и тестирование новых механик acquisition.
Требования:
— Умение находить и квалифицировать VIP-профиль во внешних источниках, включая OSINT в легальных границах, с проверкой достоверности данных.
— Опыт переговоров и работы с агентами и скаутами.
— Понимание комиссионных моделей и умение рассчитывать стоимость привлечения.
— Навык оценки качества привлечённой базы и распознавания неорганического трафика.
— Уверенное владение аналитикой NGR и когортным отслеживанием клиентов.
— Опыт работы с дашбордами и выгрузками, понимание взаимосвязи метрик.
— Опыт запуска и контроля реферальных механик.
— Умение тестировать новые каналы с корректным замером результата.
Условия:
— Техника предоставляется.
— Будет полиграф.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Mountain View, California, USA
Workplace: Hybrid
About Inworld
Inworld is a research lab and inference provider focused on realtime AI for consumer-facing applications. We build first-party speech models, serve LLMs, and run the inference behind modular APIs designed for high-volume, realtime workloads.
Hundreds of millions of users interact with Inworld powered apps every day and we serve over 10 trillion LLM tokens per month. Our models and infrastructure support consumer applications across companions, healthcare, fitness, education, media, and more. Our work spans model research, realtime inference, large-scale serving infrastructure, and the APIs developers use to bring these capabilities into production.
We’ve raised more than $125M from Lightspeed Venture Partners, Section 32, Kleiner Perkins, Microsoft’s M12 venture fund, Founders Fund, Meta, Stanford, and others. Our technology has powered experiences from companies including NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella, and Bible Chat. Inworld has also been recognized by CB Insights as one of the 100 most promising AI companies globally and named one of LinkedIn’s Top 10 Startups in the USA.
Your Impact
We are looking for a Head of Customer Success & Account Management to build and lead our post-sales function as we scale. This is a foundational leadership role: you will own the customer lifecycle after close, from onboarding and adoption through renewals, expansion and executive relationships. The ideal candidate has carried retention and expansion targets, built a high-performing customer success and account management motion for complex enterprise customers, and is AI-native, using agents, automation and customer signals to identify risk, accelerate value realization and scale high-touch engagement without linear headcount growth. You will be a player-coach early, directly owning strategic accounts while you build the team, operating model and playbook behind you.
Candidates are ideally based in the SF Bay Area or willing to relocate (you will be working on-site at our Mountain View office a few days a week), but remote candidates will also be considered.
Responsibilities
- Retention & Expansion: Own gross and net revenue retention, renewal performance and expansion pipeline. Set targets, build the forecast, and hold the team accountable to predictable renewals and durable account growth.
- Customer Outcomes: Build a rigorous lifecycle from onboarding through adoption and value realization, including success plans, health scoring, usage milestones and executive business reviews. Ensure customers can tie our products to measurable business outcomes.
- Strategic Account Management: Personally own our highest-value and most complex accounts. Build multi-threaded relationships across technical, business and executive stakeholders, lead renewal and expansion strategy, and navigate escalations with urgency and judgment.
- Post-Sales Operating Model: Define customer segmentation, coverage, service levels and the division of responsibilities across Customer Success, Account Management, Solutions, Support and Sales. Create repeatable playbooks that scale without sacrificing customer quality.
- Systems, Data & AI: Own the post-sales stack and reporting layer, including CRM hygiene, customer health, product usage, renewal and expansion forecasting. Use AI agents and automation for account research, meeting intelligence, risk detection, next-best actions and scalable customer engagement.
- Cross-Functional Leadership: Partner closely with Sales on handoffs and account strategy, and with Product, Engineering and Support on adoption blockers, escalations and the voice of the customer. Translate recurring customer needs into clear product and operational priorities.
- Player-Coach: Directly manage strategic accounts while recruiting, ramping and coaching our first Customer Success and Account Management hires.
Requirements
- 7+ years in customer success, account management or post-sales, including 3+ years leading and hiring teams
- Track record of building or scaling a post-sales motion at a high-growth startup and consistently delivering strong gross retention, net retention and expansion results
- Experience owning a renewal and expansion number, with the commercial judgment to forecast accurately, negotiate complex renewals and create account growth plans
- Deep experience managing strategic enterprise customers, building executive relationships and navigating technical, operational and commercial complexity
- Comfort with highly technical products and technical buyers, with the credibility to engage Product and Engineering teams as well as senior business stakeholders
- Hands-on command of modern CRM and customer success tooling, plus a strong point of view on using AI, automation, product usage and customer signals to scale the function
- Demonstrated ability to hire, ramp and retain strong Customer Success and Account Management talent, with a bench of people who would join you again
- Ability to operate independently and thrive in ambiguity, with no task too small and exceptional written and verbal communication skills
The United States base salary range for this full-time position is between $230,000 - $290,000 + variable + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.
Inworld Jobs Privacy https://inworld.ai/jobs-privacy
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n’s most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer’s business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.
You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
WHAT YOU’LL BE DOING
- Own a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
- Build an account strategy for each customer and a footprint across their organization, from IT and engineering teams to senior business and executive stakeholders
- Own retention and expansion targets, driving renewals and growth (upsell/cross-sell) in partnership with Account Executives
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities and measurable outcomes
- Drive onboarding and enablement for technical and business audiences, unblocking implementation and accelerating time-to-value
- Run a strong operating cadence (health checks, exec syncs, QBRs), using usage and health data to proactively spot risks and manage escalations
- Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes and impact
- Partner closely with Support, Solutions Engineering and Product to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable customer feedback to Product and Engineering, and share what you learn with the wider CS team
REQUIREMENTS
🗣 German native speaker: You are a native German speaker with fluent business English, and you are based in Europe (Germany ideal; willing to travel to customers)
🤝 Senior Enterprise Customer Success experience: You’ve owned a small, strategic book of enterprise SaaS customers, going deep on each account, and can run kickoffs, onboardings and QBRs end-to-end
💼 Revenue ownership: You’ve carried a retention and/or expansion target, know your KPIs, and have a track record of renewals and growth
💻 Technical acumen: You lean toward the technical end of the CSM spectrum and can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when to bring in Support.
🏭 DACH enterprise experience: You’ve worked with large German-speaking enterprises (e.g. automotive, manufacturing, retail)
📊 Commercial acumen & value mindset: You translate product usage into measurable outcomes, ROI and executive-ready business cases
🧭 Account strategy & operational rigor: You build account plans, a clear operating cadence and a footprint across large organizations, keeping stakeholders aligned with structure and follow-through
🤝 Senior stakeholder management: You communicate crisply with both builders and executives and are known for building durable, high-trust relationships
🌱 Builder mindset: You enjoy taking ownership and making an impact in fast-changing environments
Nice-to-haves
🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization
🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work
🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.)
🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Задачи:
— Привлечение новых партнеров, в том числе за счет холодного поиска, и обработка входящих заявок
— Ведение, развитие и удержание своих партнеров
— Сопровождение партнеров по операционным и техническим вопросам на стадии подключения
— Контроль, анализ и оценка эффективности трафика и прибыльности партнеров
— Решение спорных ситуаций с партнерами
— Помощь команде в проведении конкурсов, акций, мероприятий, направленных на развитие партнеров и увеличение партнерского трафика
— Участие в выставках и мероприятиях от компании
Требования:
— Опыт работы в аффилиат-направлении в IGaming-индустрии от 2-3 лет
— Опыт работы в продукте
— Опыт работы с гео Tier 2–3
— Опыт холодного поиска партнеров
— Наличие наработанной сети контактов
— Опыт работы с разными видами трафика
— Понимание моделей оплаты, в первую очередь RevShare
— Умение самостоятельно оценивать качество трафика по аналитике
— Базовое понимание технической части: постбеки, лендинги, партнерская платформа
— Владение английским языком от уверенного B2 для коммуникации с партнёрами
— Опыт работы с Google Analytics, AppsFlyer, Ahrefs, SimilarWeb
Условия:
— Удаленный формат работы 5/2 с гибким началом рабочего дня с 8:00 до 10:00
— Отпуск - 21 рабочий день
— 4 day off в году
— Годовой бонус по результатам работы
— Частичная компенсация занятий английским языком (SkyEng)
— Внешнее и внутреннее профессиональное обучение
— Реферальная программа
Location: Haifa, Israel
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Social Media Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Manage and oversee clients’ social media channels on a day-to-day basis.
Plan, schedule, publish, and coordinate social media content across relevant platforms.
Create and maintain
content calendars, Gantt charts, campaign timelines, and project schedules
.
Manage communication with existing clients and act as the main point of contact for social media-related matters.
Gather client requirements, feedback, approvals, and content inputs.
Coordinate with internal teams such as designers, content creators, and marketing specialists to ensure timely delivery.
Ensure all social media activities and campaigns are delivered according to agreed deadlines.
Monitor engagement, account performance, and key social media metrics.
Prepare regular updates and basic performance reports for clients.
Follow up on pending approvals, deliverables, and client requests.
Stay updated on social media trends, platform changes, and content best practices.
Manage multiple client accounts and priorities simultaneously.
1-3 years of experience in
Social Media Management, Digital Marketing, or a similar role
.
Full professional proficiency in Hebrew.
Hands-on experience managing business or client social media accounts.
Previous experience working directly with
clients/account management
is highly preferred.
Experience creating
content calendars, Gantt charts, campaign plans, or project timelines
.
Strong knowledge of major social media platforms such as
Instagram, Facebook, LinkedIn, and TikTok
.
Experience with social media scheduling and management tools.
Strong organizational and project-management skills.
Ability to manage multiple clients, campaigns, and deadlines simultaneously.
Strong written communication and client-facing skills.
Good understanding of social media KPIs such as engagement, reach, impressions, follower growth, and traffic.
Detail-oriented, proactive, and comfortable working independently.
Experience in a
marketing, creative, or social media agency
would be a strong advantage.
Задачи:
— Самостоятельно вести и развивать пул affiliate-партнёров
— Курировать ключевых партнёров и вести переговоры по стратегическим сделкам
— Держать под контролем качество трафика и не пускать фрод
— Работать с метриками (CR, ROI, LTV, ARPU, Retention) и принимать решения по ним
— Развивать процессы, регламенты и саму партнёрскую стратегию
Требования:
— От 3 лет в affiliate / партнёрском маркетинге
— Умение самостоятельно вести партнёров и отвечать за результат без постоянного контроля
— Хорошее понимание affiliate-метрик, трекинга и экономики трафика
— Опыт работы с Affise, Everflow, HasOffers или аналогичными системами
— Английский + сильные переговорные навыки
— Понимание рынков MENA / LATAM / Africa / Central Asia будет плюсом
Условия:
— Возможность роста зоны ответственности и карьерных возможностей по мере развития направления
Если ты умеешь самостоятельно делать affiliate-направление результативным и хочешь влиять на его рост, будем рады познакомиться. Присылай резюме в Telegram: @Valeria_HR_AVA и в сообщении обязательно укажи, на какую именно позицию откликаешься. Кандидаты без резюме и без указания конкретной позиции не рассматриваются.
seniorГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоKyiv; Remote (Ukraine)
Miami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations
seniorMiami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations
ГибридLondon
УдалённоseniorСША; Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ГибридheadMountain View, California, USA
УдалённоseniorBerlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; 🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups