Location: South Africa; Pakistan; Philippines; Mexico; Colombia; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and eCommerce brands in industries such as SaaS, MarTech, and DTC. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team.
About the Company
This opportunity is with a fast-scaling performance marketing agency that specializes in high-converting creative for paid social and digital advertising. The company partners with ambitious brands to drive growth through data-backed creative strategies, blending storytelling with performance analytics to maximize ROI.
Job Summary
We are looking for a Creative Strategis
t
to lead the ideation, testing, and scaling of high-performing marketing campaigns. This role is ideal for someone who can independently own creative direction while leveraging performance data to continuously optimize results.
If you're searching for remote marketing jobs, creative strategist roles, or digital campaign strategy positions, this is an exciting opportunity to work with a high-growth international team.
Key Responsibilities
Own the end-to-end creative strategy for paid media campaigns (Meta, Google, TikTok, etc.)
Lead creative ideation, testing frameworks, and iteration cycles for performance marketing
Collaborate cross-functionally with designers, copywriters, and media buyers to deliver high-converting creatives
Analyze campaign data and translate insights into actionable creative improvements
Conduct in-depth competitor and market research to inform campaign direction
Develop creative briefs, messaging frameworks, and scalable campaign concepts
Drive continuous optimization of ad creatives to improve CTR, CPA, and ROI
Mentor junior creatives or provide direction where needed
Requirements
3–4+ years of experience in a Creative Strategist, Performance Marketing, or similar role
Strong expertise in paid social platforms (Meta, TikTok, Google Ads)
Proven track record of scaling campaigns through creative testing and iteration
Experience leading creative direction and collaborating with cross-functional teams
Strong analytical skills with the ability to interpret data and make strategic decisions
Excellent communication, organization, and project management skills
Experience with analytics and reporting tools is highly preferred
Benefits
🌎 Fully remote role with flexible working environment
🚀 Work on high-budget campaigns for fast-growing global brands
📈 Clear path to Creative Director or Head of Creative roles
🎯 Performance-based bonuses tied to campaign success
🤝 Collaborative, high-performance marketing team
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.
You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.
Key Responsibilities
Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
Serve as the primary point of contact for clients, building strong, trust-based relationships
Identify and drive upsell and cross-sell opportunities to increase account value
Conduct regular business reviews and performance reporting with clients
Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
Proactively identify risks and implement strategies to improve client retention
Track account performance, revenue growth, and engagement metrics
Ensure all client interactions and account data are accurately recorded in CRM systems
Requirements
5+ years of experience in Account Management, Customer Success, or Client Services
Proven track record of managing and growing mid-market or enterprise accounts
Strong commercial acumen with experience in upselling and revenue expansion
Excellent communication, relationship-building, and stakeholder management skills
Experience working with CRM platforms (e.g., Salesforce, HubSpot)
Strong problem-solving skills with a proactive and client-focused approach
Ability to manage multiple accounts in a fast-paced environment
Experience in SaaS, marketing, or B2B services is highly preferred
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Yerevan, Armenia
We are looking for an experienced
Delivery Manager
to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives.
Responsibilities
Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives.
Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams.
Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization.
Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required.
Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities.
Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity.
Requirements
5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment.
Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment.
Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities.
Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting.
Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions.
Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Dammam, Saudi Arabia; Cairo, Egypt
Eram Talent is seeking a skilled and experienced Planning & Control Manager to join our team in Saudi Arabia. The Planning & Control Manager works under C&C Business Operations and is responsible for providing an oversight into all C&C Projects and Initiatives in terms of financial governance, planning, monitoring and reporting. The main objectives are to:
·Establish and maintain C&C projects financial procedures, business processes, reporting and overall compliance and governance. Monitor and report on overall C&C program of projects and initiatives, in terms of budget, forecast, cash-flow, accrual accounting and financial management.
Work with C&C stakeholders and Finance to align C&C strategic objectives and KAUST policies and procedures.
Conduct various analysis on C&C projects cost, benchmarking and commercial performance.
Responsibility
Lead financial governance for all projects, establishing and maintaining policies, procedures, and controls aligned with best practices.
Ensure compliance with project control requirements, including budget approvals, scope alignment, project charters, change management, and risk processes.
Coordinate with Finance, Procurement, and stakeholders to manage and control all project-related financial activities.
Develop and implement cost control strategies to meet project budgets, schedules, and overall program objectives.
Conduct gap and performance analysis to improve productivity, optimize resource utilization, and identify areas of concern.
Oversee project planning and budgeting from feasibility to completion, including resource planning and procurement strategies.
Monitor and report project performance, tracking costs, payments, progress, and schedules, including variance and trend analysis.
Manage cash flow and invoicing processes, including accruals, advance payments, and coordination with contracts and finance teams.
Drive stakeholder collaboration and reporting, ensuring clear communication and alignment across project managers, finance, and leadership.
Enhance project performance and governance through benchmarking, contractor performance evaluation, lessons learned systems, and management reporting.
Requirements
Bachelor’s degree in Engineering, Finance, Business Administration, or a related field (PMP certification is a plus).
Minimum 10+ years of experience in project planning, cost control, and financial management.
Strong expertise in budgeting, forecasting, cash flow management, and financial governance.
Proven experience in managing large-scale projects and coordinating with Finance, Procurement, and Project teams.
Proficiency in Microsoft Office (especially Excel) and SAP systems.
Solid understanding of accounting principles, risk management, and compliance frameworks.
Excellent analytical, problem-solving, and communication skills with the ability to present financial data effectively.
Strong leadership, stakeholder management, and ability to work under pressure while meeting deadlines.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
We are looking for a sharp, hands-on Growth Product Manager to join OKX's Growth team and own the programs that drive user acquisition, activation, and retention at scale. You will design, ship, and iterate on growth campaigns, referral mechanics, and incentive systems that directly move our core business metrics.
OKX is one of the world's leading crypto exchanges, serving over 50 million users globally. As we scale our US and European presence in a rapidly evolving regulatory landscape, our Growth team sits at the intersection of product, data, and go-to-market. If you want to do the most impactful growth work in crypto right now, with real budget, real data, and real users, this is the seat.
What You’ll Be Doing
Define the growth product vision and own the roadmap and set the strategic direction for where we invest, what we build, and how we win across key markets.
Design, ship, and iterate on growth campaigns and features with clear hypotheses, rapid experimentation cycles, and measurable outcomes.
Read data like a native: independently conduct funnel analysis, cohort segmentation, and channel ROI modeling to identify the highest-leverage growth opportunities and make fast resource allocation decisions.
Build fraud-resistant growth systems by design — model abuse vectors proactively, architect product-level guardrails against bot attacks, multi-accounting, and reward farming, and balance acquisition scale with cost quality as a P&L owner.
Drive cross-functional execution cross-functionally in a fast-moving, globally distributed org.
Champion AI-native product development, leverage LLMs, agentic workflows, and automation tools to accelerate analysis, prototyping, and decision-making across the team.
Collaborate with regional and global stakeholders to localize growth strategies and adapt playbooks across different regulatory and market environments.
What We Look For In You
5–10+ years of product management experience, with at least 3 years directly owning growth, user acquisition, or activation — ideally at a crypto exchange, fintech platform, or hyper-growth consumer company.
Proven track record of designing and shipping growth campaigns or referral/incentive programs that drove significant user or revenue growth, with quantifiable results.
Sharp product instinct for user experience, you can spot friction in a signup flow, a poorly positioned CTA, or a broken incentive loop from the user's perspective, and you fix it fast.
Strong understanding of fraud and abuse patterns in growth programs
Thrives in ambiguity and speed: you're comfortable operating with incomplete information, making fast calls, and course-correcting.
Genuine enthusiasm for AI-native workflows to multiply your output and are excited about integrating them into product development processes.
Excellent communication skills, can distill complex data and tradeoffs into clear recommendations for leadership, and can align diverse stakeholders without heavy process overhead.
Experience with multi-market or multi-region growth is a strong plus.
Crypto-native or fintech background is strongly preferred.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement
The salary range for this position is
$214,666 to $375,666
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented
Development Team Lead
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities
Lead and mentor the development team, providing guidance, support, and training to team members.
Oversee the entire development lifecycle for assigned work, from planning and design to implementation and deployment, based on requirements defined by the Product Owner and CTO.
Collaborate closely with the Product Owner, CTO, and other stakeholders to ensure alignment on priorities, timelines, and deliverables.
Manage team performance, including quarterly reviews, goal setting, and ongoing feedback.
Facilitate effective communication within the team and across departments to ensure smooth and predictable execution.
Identify, escalate, and help resolve delivery risks, team issues, and execution blockers while maintaining a positive and productive work environment.
Ensure adherence to agreed development processes, best practices, and coding standards.
Support continuous improvement of development workflows, tools, and team effectiveness.
Prepare and present weekly delivery status and risk reports to the CTO.
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Minimum of 5+ years of hands on software development experience in complex platforms, such as DSPs, tracking systems, attribution platforms, or performance marketing technologies is a must.
Minimum of 5+ years of experience in people management roles, leading development teams and managing engineers’ performance, growth, and delivery. Formal training in leadership and team management is a must.
Proven experience managing senior engineers in multi system, high availability environments.
Strong understanding of the full software development lifecycle, including planning, development, QA, release coordination, and post release support.
Demonstrated experience working in organisations with clear separation between Product Ownership, Architecture, DevOps, and Development.
Ability to translate Product Owner requirements and CTO technical direction into structured, executable delivery plans.
Experience with Agile development methodologies and structured delivery frameworks.
Experience in regulated industries, including iGaming, is a strong advantage.
Strong leadership, communication, and interpersonal skills, with the ability to build long term, high trust teams.
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix!
This role is responsible for running a tight, efficient, and scalable live casino operation—ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
What You’ll Own:
Studio Efficiency & Cost Optimization
Optimize cost structures across studios, including staffing, scheduling, and resource allocation.
Closely monitor and improve key metrics such as:
Cost per table / per shift
Staffing ratios
Studio utilization
Identify inefficiencies and implement initiatives to reduce operational costs without impacting quality.
Maximize revenue generation from live casino studios through:
Table performance optimization
Capacity utilization
Market-specific adjustments
Operational Performance & Delivery
Drive operational discipline, consistency, and reliability in game delivery.
Ensure seamless 24/7 live casino operations across all studios and markets.
Lead incident management, escalation handling, and rapid resolution processes.
Maintain clear KPIs, SLAs, and performance tracking across all operational layers.
Compliance & Risk Management
Ensure full adherence to gaming regulations, licensing requirements, and internal policies.
Partner with Compliance and Legal teams on operational governance.
Maintain strong fraud prevention and risk control practices.
Scalability & Execution
Oversight of new studio launches and High level Technical understanding of what it takes to launch a new studio
Ensure operational readiness and smooth execution of growth initiatives.
What We’re Looking For:
8+ years of experience in operations, with strong exposure to high-volume, 24/7 environments.
Experience in live casino similar real-time operations is crucial.
Proven track record in cost optimization and operational efficiency.
Experience managing large, shift-based teams.
Strong operator mindset: structured, disciplined, and results-driven.
Highly analytical, with a focus on metrics, performance, and continuous improvement.
Ability to balance cost efficiency with quality and revenue outcomes.
Hands-on leader who can dive into operational details when needed.
Strong stakeholder management across Operations, Tech, Product, and Commercial teams.
Comfortable working in fast-paced, high-pressure environments.
Here's What We Offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
As an Android Engineer at Flo, you'll help shape the mobile experience for millions of people, and do genuinely meaningful work in women's health. Our app is trusted by 1 in 4 women aged 18–44 in the US and used across 100+ countries, with machine learning and AI powering accurate cycle predictions and personalised, medically credible health insights.
We build large-scale mobile applications with rich, intuitive interfaces - optimised for speed, accessibility and privacy. You'll join a cross-functional team working across the full mobile lifecycle, from feature ideation through to release and iteration, with real ownership over value delivery end to end.
We're not a feature factory. Our engineers are pragmatic problem-solvers who thrive in fast-moving environments and care about what they ship. You'll have genuine scope to experiment, lead ambitious product initiatives and implement solutions that matter - not just clear a backlog. Flo is a constantly evolving product, and we give our engineers the trust and autonomy to evolve it.
Your Experience
Must have:
7+ years of hands-on Android development experience, with a track record of shipping and maintaining production applications at scale
Experience building large, complex mobile applications with polished, performant UIs - ideally for global consumer audiences
Strong proficiency in Java, with solid object-oriented design principles and a keen eye for clean, maintainable code
Deep knowledge of the Android ecosystem - including platform fragmentation, UI design patterns, and delivering consistent experiences across a wide range of screen sizes and devices
Solid familiarity with Google technologies, Play Store submission processes, and Google's development guidelines
A good grasp of the full mobile product lifecycle, with practical experience working within Agile teams
Nice to have:
Knowledge of Kotlin programming language, Clean Architecture and reactive programming
An eye for UX and interaction design - you care about how things feel, not just how they work
Hands-on experience with mobile CI/CD tooling, including build, test and release automation
Experience integrating with analytics and BI systems, including A/B testing frameworks
Experience with alternative Android markets
Experience optimising data usage over mobile networks and building offline-first applications
What you'll be doing
You'll be responsible for:
Developing features using modern frameworks, libraries and in-house components - contributing to a shared codebase built to last
Delivering polished, intuitive user experiences that meet a high bar for design and usability
Maintaining and improving a continuous delivery pipeline, ensuring fast, reliable and safe releases to production
#LI-Hybrid #LI-AJ1
Salary Range - gross per month (ranges may vary based on skills and experience)
€6.500
—
€8.500 EUR
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Athens
Workplace: Hybrid
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
About the role:
We are looking for an ML Team Lead to join Kiefer Tech and lead our ML Engineering team.
In this role, you will lead the development and continuous improvement of Sophea AI, our Greek-focused Large Language Model. You will work across LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems.
Beyond the model itself, you will help shape the ML Engineering function at Kiefer Tech: define clear ownership, strengthen team workflows, raise technical standards, and ensure complex ML initiatives are delivered with accountability, clarity, and strong execution.
What you will do:
- Lead the ML Engineering team working on Sophea AI and set a clear technical direction for its development
- Own delivery across core ML workstreams, including LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems
- Build a stronger operating model for the ML function: improve workflows, clarify ownership, strengthen decision-making, and remove execution blockers
- Turn the ML roadmap into clear priorities, accountable workstreams, and measurable outcomes aligned with product and business goals
- Mentor ML engineers, develop team capabilities, and bring stronger engineering practices, tools, and research-driven approaches into the team’s daily work
What you will need:
- Proven experience leading ML Engineering teams or complex ML workstreams in high-performance, fast-moving environments
- Deep technical background in LLMs, ASR, and production-grade ML systems, including pre-training, training from scratch, fine-tuning, reinforcement learning, model validation, and performance improvement
- Strong understanding of inference optimization, model quantization, and serving frameworks such as vLLM, SGLang, NVIDIA Triton, NVIDIA Dynamo, or similar tools
- Ability to bring structure into ambiguous environments: clarify ownership, improve workflows, and drive execution across several ML workstreams
- High autonomy, strong communication skills, and the ability to follow current AI research and translate relevant tools, methods, and trends into team practice
Nice to have:
- Experience with MLOps infrastructure, model serving pipelines, GPU workload management, and experiment tracking
- Contributions to open-source ML projects or published research in AI/ML
- Familiarity with real-time inference systems or event-driven ML architectures
What is there for you:
- Compensation: highly competitive package aligned with AI talent benchmarks across Europe and the US
- Ownership: high-impact leadership role with real influence on the ML Engineering function at Kiefer Tech
- Work format: remote work option, with relocation support available for candidates open to working from our Athens office
- AI-native environment: real challenges across LLMs, ASR, GPU workloads, and advanced AI product development
- NVIDIA ecosystem: access to related conferences, certifications, internal knowledge sharing, and advanced AI infrastructure through Kiefer’s strategic collaboration
- Culture: engineering-first, high autonomy, low bureaucracy, and space to shape meaningful AI products
Location: Jakarta, Indonesia
The Company
Our client is a Switzerland-based longevity startup founded in 2021. Their founding team (CEO, CSO, CMO, and CMO) came together around a shared commitment: to enable everyday people to access clean, high quality supplements with transparent ingredients based on the latest scientific insights in rapidly growing field of longevity.
Working with an interdisciplinary team of scientists and researchers from institutions, our client has grown its product range to 12 supplements supporting cellular health, skin, sleep, joints, metabolism, and gut health.
Our client takes great care in selecting only high quality ingredients from reputable sources and in a rare move for the supplement industry transparently publishes the supplier of each ingredient used on its website. All supplements are also double tested for purity and against contamination in an independent 3d party lab in Switzerland.
The Role
As a Finance Analyst, you will be the go-to person for our client's financial reporting, budgeting, and financial modelling. You will deliver accurate financial insights, support data-driven decision-making, and contribute to the organization's financial performance, sustainability, and long-term success.
Responsibilities
Financial Reporting (40%)
Prepare and manage the monthly and quarterly close process end-to-end with minimal oversight.
Manage monthly consolidation, including reconciling balances, preparing eliminations, and generating consolidated financial views across all legal entities.
Prepare monthly variance analysis and commentary.
Proactively ensure reporting consistency across departments and jurisdictions, identifying and flagging anomalies or gaps early.
Budgeting, Forecasting & Modelling (40%)
Build and maintain integrated financial models (Income Statement, Balance Sheet, Cash Flow) from scratch, incorporating key drivers, variables, and variance analysis.
Execute rolling 12–18 month cashflow forecasting, budget revisions, and long-term capital allocation planning.
Drive scenario and sensitivity analysis to test key variables and proactively flag financial risks.
Communicate insights clearly to non-finance stakeholders and independently structure solutions for ad-hoc leadership inquiries.
Process Improvement (20%)
Identify inefficiencies in financial processes and workflows.
Suggest and implement improvements to streamline operations.
Collaborate cross-functionally to gather data and provide actionable insight that supports business decisions.
Requirements
Master's degree in Finance, Accounting, Economics or Business or a strong track record of relevant experience.
1-3 years of experience ideally in consulting, FP&A, or high-growth/startup finance background.
Proven ability to build financial models independently, including scenario and sensitivity analysis for revenue and cost.
Solid financial reporting knowledge: consolidation, reconciliations and variance analysis across multiple entities.
Advanced Excel and/or Google Sheets (complex formulas, lookups, pivot tables, and well-structured, auditable multi-sheet models).
Proven experience in using AI tools for finance productivity (e.g., Claude, ChatGPT).
Strong business judgement: able to grasp complex, interconnected information quickly and decide how to approach an unfamiliar problem.
Excellent analytical and logical thinking, with high attention to accuracy.
Clear communicator who can explain financial logic to non-finance stakeholders; proactive, ownership-driven mindset.
Benefits
Our client believes the best companies help you become the person you want to be by promoting personal freedom and growth.
High Impact:
Work at a well-funded, early-stage startup with a high degree of personal responsibility and creative freedom.
Elite Collaboration:
Partner with world-class longevity researchers and successful serial entrepreneurs.
Radical Flexibility:
Fully remote roles with home office support, flexible hours, and unlimited holidays.
Growth & Culture:
Education allowances, accelerated growth paths, and a vibrant team culture including regular off-sites.
Perks:
Complimentary longevity products and discounts for your inner circle.
Location: Mexico; Colombia; Costa Rica; Argentina; Brazil; Chile
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Senior Sales Development Representative for a high-impact, revenue-focused role. This role goes beyond booking meetings and requires full ownership of the sales pipeline, contributing directly to closed deals.
You will be responsible for outbound prospecting, conducting discovery calls, nurturing leads, and closing high-ticket deals within the AI and automation space. This is ideal for experienced sales professionals who excel in both hunting and closing.
Key Responsibilities
Own the full sales cycle: prospecting, outreach, discovery, and closing
Execute high-volume outbound campaigns via cold calling, email, and LinkedIn
Identify and engage decision-makers across various industries
Conduct high-quality discovery calls to uncover client needs and position AI automation solutions
Manage and track pipeline using CRM tools and sales platforms
Consistently meet and exceed revenue and performance targets
Collaborate with leadership to refine outreach strategies and messaging
Utilize tools such as LinkedIn Sales Navigator, Apollo, and ZoomInfo for lead generation
Maintain strong client relationships and ensure a professional, consultative sales approach
Requirements
Minimum 3+ years of high-ticket sales experience (non-negotiable)
Proven track record in closing deals and driving revenue, not just setting appointments
Strong expertise in cold calling, objection handling, and discovery
Experience managing the full sales pipeline end-to-end
Background in selling services, preferably in tech, AI, or automation
Familiarity with CRM systems and sales engagement tools
Experience with lead generation platforms and outbound prospecting tools
Excellent communication and presentation skills; confident in client-facing interactions
Self-driven, target-oriented, and comfortable in a fast-paced startup environment
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Senior Sales Development Representative (SDR) with 3–4+ years of B2B sales experience to drive outbound prospecting, generate qualified leads, and build a strong sales pipeline. This is a high-impact remote SDR role ideal for candidates who thrive in fast-paced environments and have a proven track record in lead generation, cold outreach, and booking high-quality meetings.
Key Responsibilities
Execute multi-channel outbound campaigns (cold calling, email, LinkedIn outreach) to generate qualified B2B leads
Identify, research, and engage key decision-makers within target accounts
Book high-quality discovery calls and product demos for Account Executives
Maintain and manage CRM systems (e.g., Salesforce, HubSpot) with accurate activity tracking
Collaborate with sales and marketing teams to optimize outreach strategies and messaging
Consistently meet and exceed KPIs including call volume, email outreach, and meeting quotas
Qualify prospects based on ICP criteria and ensure smooth handover to closing teams
Continuously refine sales scripts and outreach tactics based on performance data
Requirements
3–4+ years of experience in a B2B Sales Development Representative or outbound sales role
Proven track record in lead generation, cold outreach, and pipeline building
Strong experience with CRM tools (e.g., Salesforce, HubSpot, Pipedrive)
Excellent communication and objection-handling skills
Experience targeting decision-makers in mid-market or enterprise companies
Self-motivated, target-driven, and comfortable working in a fully remote environment
Familiarity with sales engagement tools (e.g., Outreach, Apollo, Salesloft) is a plus
Fluent English (spoken and written)
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Georgia; Croatia; Albania; Romania; Slovenia; North Macedonia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a results-driven Sales Development Representative (SDR) experience in outbound sales, lead generation, and client engagement. This role is ideal for someone who not only excels at prospecting but also has closing experience and can confidently move leads through the sales funnel.
You will play a critical role in generating qualified opportunities, engaging decision-makers, and supporting revenue growth in a fast-paced B2B environment.
Key Responsibilities
Conduct outbound prospecting via cold calls, emails, LinkedIn, and other channels
Identify, qualify, and nurture high-quality B2B leads
Engage with decision-makers and key stakeholders to understand business needs
Schedule and conduct discovery calls and product demos where applicable
Manage and update CRM systems with accurate pipeline data
Collaborate closely with Account Executives and Sales Managers to close deals
Consistently meet and exceed KPIs related to outreach, meetings booked, and revenue contribution
Build and maintain a strong sales pipeline
Requirements
3–4+ years of experience in Sales Development, Business Development, or Inside Sales
Proven track record in outbound sales and lead generation
Closing experience is required (not just appointment setting)
Experience in B2B sales environments (strongly preferred)
Proficiency with CRM tools (e.g., Salesforce, HubSpot, or similar)
Excellent communication, negotiation, and objection-handling skills
Strong ability to manage multiple prospects and prioritize effectively
Self-motivated, target-driven, and comfortable working remotely
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
УдалённоGeorgia; Croatia; Albania; Romania; Slovenia; North Macedonia
Location: Pakistan; Philippines; Jamaica; Ethiopia; Egypt; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a results-driven Sales Development Representative (SDR) to join a high-performing sales team. This is a remote sales job where you will play a critical role in generating qualified leads, building strong prospect pipelines, and supporting Account Executives in closing deals.
You will be responsible for identifying and engaging decision-makers, running multi-channel outreach campaigns, and consistently hitting pipeline generation targets.
Key Responsibilities
Conduct high-volume outbound prospecting via cold calls, email, and LinkedIn outreach
Identify, qualify, and nurture leads to create sales opportunities
Build and manage a consistent pipeline of qualified prospects
Book discovery calls and demos for Account Executives
Personalize outreach messaging to target ICPs and buyer personas
Maintain accurate records of activities and leads in CRM systems (e.g., HubSpot, Salesforce)
Collaborate with marketing and sales teams to refine messaging and campaigns
Meet and exceed monthly and quarterly KPIs (calls, meetings booked, pipeline generated)
Stay up to date with industry trends and competitor offerings
Requirements
3–4+ years of experience in a Sales Development Representative or similar outbound sales role
Proven track record of meeting or exceeding sales targets and KPIs
Strong cold calling, email outreach, and LinkedIn prospecting skills
Experience with CRM tools such as Salesforce, HubSpot, or similar platforms
Excellent communication and objection-handling skills
Ability to work in a fast-paced, target-driven environment
Strong research skills to identify high-quality prospects
Experience in SaaS, tech, or B2B sales is highly preferred
Fluent in English with a neutral or professional accent
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
УдалённоPakistan; Philippines; Jamaica; Ethiopia; Egypt; South Africa
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
1. Team Leadership & Performance Management
· Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence)
· Monitor individual and team performance, providing real-time feedback and structured coaching
· Drive a high-performance culture with clear accountability and continuous improvement
2. Service Delivery & Operational Excellence
· Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media)
· Identify service gaps and implement corrective actions to improve response and resolution times
· Optimize workforce utilization in collaboration with workforce management to align with demand patterns
3. Customer Experience & Quality Assurance
· Maintain high standards of customer interaction quality and professionalism
· Analyze customer feedback and complaints to identify root causes and drive service improvements
· Ensure adherence to company policies, regulatory requirements, and service standards
4. Reporting & Insights
· Track, analyze, and report on key performance metrics and trends
· Translate operational data into actionable insights and recommendations for management
· Prepare and present performance updates to senior stakeholders when required
5. Process Improvement & Collaboration
· Identify process inefficiencies and work with cross-functional teams to implement improvements
· Support initiatives aimed at enhancing customer journey and reducing friction points
· Act as a liaison between the client service team and other departments (Operations, Product, Risk)
Requirements
Requirements
· 4–7 years of experience in customer service/contact center operations
· At least 2 years in a supervisory or team lead role
· Experience in financial services or fintech is an advantage
Preferred:
· Strong detail orientation and communication/listening skills.
· Willingness to work a flexible schedule and occasional overtime when needed.
Core Competencies
Strong leadership and coaching skills
Data analysis and problem-solving capability
Excellent communication and stakeholder management
Ability to perform in a fast-paced, high-growth environment
High level of professionalism, ownership, and accountability
This job is perfect for you if you
· Enjoy adding structure and developing approaches to ambiguous problems
· Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity
· Have excellent verbal and written communication skills
· Are excel and numbers-savvy and very detail oriented
You will not enjoy this job if you
· Work best in structured, hierarchical settings
· Require clear, pre-set deliverables and constant direction
· Are used to working in/with a large team
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Lagos, Nigeria
Renmoney is a microfinance bank focused on expanding access to financial services across Nigeria. We provide loans, savings, and payment solutions designed to work for everyday Nigerians. We are building a data-driven organization where insights, not assumptions, back decisions.
Role Overview
We are looking for a Business Analyst Intern who is passionate about data and problem-solving. In this role, you will analyze product and financial data, generate insights, and support decision-making across teams, including Product, Risk, and Finance.
Key Responsibilities
Dig into our product and financial data to find insights that drive real decisions (not slide decks)
Build and maintain dashboards tracking MAU, Unit Economics, retention, and portfolio health
Work directly with Product, Risk, and Finance teams to define and measure KPIs
Support the modelling of customer cohorts, LTV, and NPL forecasting
Translate messy data into clear, concise recommendations for the team
Be part of the team building the analytics foundation as we scale from 40K to 3M active users
Requirements
Degree in a quantitative field (e.g., Economics, Statistics, Engineering, Mathematics, Computer Science) from a top university in Nigeria or South Africa
Comfortable with SQL (or learning it fast), Excel, and at least one BI tool (Power BI, Tableau, Looker)
Can explain a complex analysis to a non-technical stakeholder in plain English
Detail-obsessed but know when to ship a "good enough" answer versus waiting for perfect
Think in systems, you naturally ask "why?" two or three levels deeper than most people
Fast and Deep thinker with an experience in the oil and gas sector within the petroleum engineering, geophysics, reservoir modelling, and production economic path
Benefits
Competitive salary aligned with the fintech market
Exposure to senior leadership and cross-functional teams
Clear growth path into senior roles within 12–18 months
Opportunity to work on products impacting thousands of users
Collaborative, high-performance team environment
juniorГеография найма не уточнена
Удалённо
South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
Yerevan, Armenia
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