Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
Bitso is Latin America's largest crypto-powered financial services platform. Bitso Business serves corporates,
liquidity providers, importers and exporters, credit companies and payment firms that move money across
borders and settle at scale. We are building the most recognized FX franchise for corporates in the region, on
rails that are faster and more transparent than the correspondent banking system they replace.
Your Purpose
The Senior Sales Executive owns a corporate portfolio end to end: sourcing, structuring, closing and growing FX
and cross-border payment relationships. This is a quota-carrying, individual-contributor role for someone who
has sold spot and forward FX, SPEI and mass-payment flows to treasurers and CFOs, and who is comfortable
explaining stablecoin settlement rails to a compliance committee the same week they quote a USD/MXN
spread to a trading desk.
Reports To
Head of Sales
Who You Are
Must have
10+ years of B2B sales experience in fintech, payments, FX or banking institutions, with a consistent record
of carrying and beating quota.
Demonstrable experience selling FX - spot and forward - to corporate clients, including pricing
conversations with treasurers and trading desks.
Demonstrable experience selling SPEI and Mexican domestic payment flows, including mass payments and
collections.
Strong network among corporates, financial institutions or payment companies in Mexico.
Ability to structure complex, multi-product deals and navigate procurement, treasury, legal and compliance
in parallel.
Full professional proficiency in Spanish and English, written and spoken.
Fluency with CRM discipline and data-driven pipeline management.
Strongly desirable
Prior experience at a crypto exchange, digital-asset platform or blockchain-native company.
Working knowledge of Bitcoin, stablecoins and on-chain settlement, and the ability to explain them credibly
to a non-crypto CFO.
Experience with cross-border corridors involving the US, LatAm, Europe or Asia.
Exposure to regulated environments - IFPE, SOFIPO, VASP or equivalent licensing regimes.
Soft skills
Collaboration: works naturally with Trading, Compliance, Product, Operations and Legal - treats them as
partners in the deal, not obstacles to it.
Teamwork: shares intelligence, mentors less experienced sellers and contributes to team targets beyond
personal quota.
Performance under pressure: stays composed in volatile markets, live pricing situations and tight
settlement windows.
Ownership: operates autonomously, commits to numbers and reports honestly when they are at risk.
Clarity: communicates with precision in front of a CFO, a regulator or an internal committee.
What You Will Do
Commercial ownership
Carry and exceed an individual quota for FX volume, payment volume and net revenue across an assigned
corporate portfolio.
Build and maintain a disciplined pipeline in the CRM - accurate stages, next steps, close dates and a monthly
forecast within plus or minus 10%.
Originate new logos through outbound prospecting, industry networks, chambers of commerce, brokers and
referral partners.
Negotiate pricing, spreads, credit terms and commercial agreements in coordination with Trading, Treasury
and Legal.
Client management and structuring
Act as the trusted commercial counterpart to CFOs, treasurers, controllers and heads of payments at
corporates and financial institutions.
Diagnose client flows - currency pairs, corridors, volumes, timing, settlement constraints - and structure the
right combination of FX, SPEI, cross-border payments and stablecoin settlement.
Grow existing accounts through wallet-share expansion, new corridors and additional products; own
quarterly business reviews with top clients.
Coordinate onboarding with Compliance, Operations and Implementation so time-to-first-transaction is
measured in days, not months.
Market and product
Bring structured market intelligence back to the business: competitor pricing, bank behaviour, corridor
dynamics and regulatory shifts.
Work with Product to translate recurring client needs into roadmap input, and be an early voice on new FX
and payment capabilities.
Represent Bitso Business at industry events, panels and client forums in Mexico and the region.
Compliance and risk
Sell within Bitso's regulatory perimeter at all times; partner with Compliance on KYB, onboarding and ongoing
due diligence rather than working around it.
Escalate risk signals early and maintain complete, auditable records of client interactions and commercial
terms.
What we offer
A category-defining seat: Bitso is the largest crypto-powered financial platform in Latin America, and the
corporate franchise is the fastest-growing part of it.
Competitive base salary plus uncapped variable compensation tied to revenue and volume.
Direct access to the Head of Sales and FX business leadership, and real influence on product direction.
A regulated, compliance-first operating environment - you sell on solid ground.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Remote-first
work environment.
Employee Stock Option
program.
Zero trading fees
through our Bitso app.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
insurances in Mexico, Brazil and Argentina.
Mental wellness
platform.
Volunteering
days.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: India
Our client is a UK-based B2B software company specialising in technology for the energy and commodity markets.
They are looking for a hands-on
Principal Software Engineer
to join a small engineering team building complex software for the European energy and trading market.
This is a technical leadership role first, with people management alongside it. You’ll continue writing and reviewing production code every week while also leading and developing a small team of engineers.
Requirements
You’ll take ownership of the technical direction of a core product area, working from well-defined requirements through design, development and delivery.
Key responsibilities include:
Write, review and ship production code regularly using
C#/.NET and Azure
Lead technical design and make architecture decisions, balancing delivery speed with long-term maintainability
Design, develop, refactor, debug, test and support high-quality software
Line-manage and mentor a small team of engineers
Lead code and design reviews and constructively challenge technical decisions
Own automated unit testing and promote strong engineering practices
Identify root causes of complex technical issues and implement long-term solutions
Contribute to planning, estimation and requirements refinement
What We’re Looking For
10+ years of commercial software engineering experience
Strong, recent and hands-on
C#/.NET
experience, including .NET Core/Web API
Experience with
Azure
and cloud-based software development
Strong system design and software architecture skills
Experience with
SQL and NoSQL
databases
Docker, containerisation and orchestration experience
Strong understanding of SOLID principles, design patterns and integration patterns
Experience with automated testing and code reviews
Proven
people management / line management
experience while remaining hands-on technically
Fluent English and strong communication skills
A stable career history and experience working in complex products
Nice to Have
Experience in
fintech, payments, trading, energy or another complex/regulated domain
Experience in a smaller product-focused company
Infrastructure as Code, such as Terraform, Bicep or ARM
GitHub Actions, SonarCloud or CodeQL
Experience with multi-tenant SaaS products
TypeScript, Angular, JavaScript or Python
Benefits
Fully remote within India
Competitive salary + annual bonus
Private medical insurance
Flexible working hours
24 days’ annual leave plus bank holidays
Regular in-person team gatherings with travel and accommodation covered
Opportunity to work on complex software used in live European energy markets
Location: Dakar, Senegal
Role Overview
ESS is seeking a motivated and detail-oriented
Environmental & Social (E&S) Intern
to support our teams in Senegal and other relevant countries. The intern will assist the Environmental & Social team in implementing and monitoring sustainability initiatives, ensuring compliance with both local regulations and international standards (e.g., IFC Performance Standards, Equator Principles).
This is a valuable opportunity for a recent graduate or early-career professional to gain hands-on experience in environmental and social management in the natural resources and infrastructure sectors.
Key Responsibilities
Support environmental and social baseline data collection and reporting.
Assist in monitoring compliance with Environmental and Social Management Plans (ESMP).
Contribute to stakeholder engagement activities, including preparation of meeting notes and follow-up actions.
Support grievance mechanism tracking and resolution documentation.
Assist in the organization and documentation of Environmental, Social, Health & Safety (ESHS) training.
Participate in environmental monitoring (water, waste, biodiversity) under supervision.
Contribute to drafting progress reports, presentations, and knowledge-sharing materials.
Provide administrative and logistical support to the E&S team on site.
Qualifications & Requirements
Bachelor’s degree (or final year student) in Environmental Science, Social Sciences, Sustainability, or a related field.
Strong interest in environmental and social sustainability, with some academic or internship experience preferred.
Good communication and writing skills in
French
; proficiency in
English
is an advantage.
Knowledge of local Senegalese context and languages is a plus.
Strong organizational skills and ability to work in multicultural teams.
Willingness to be based in project areas, including rural settings.
Key Competencies
Analytical and detail-oriented.
Eagerness to learn and proactive attitude.
Cultural awareness and sensitivity.
Ability to work independently under guidance.
Benefits
Hands-on experience in ESG/E&S management with an international-standard project.
Mentorship from experienced Environmental and Social specialists.
Opportunity to grow into future roles within ESS’s network and partner organizations.
Job Summary
The Junior HSEC / Social / ESG Officer will support the implementation and monitoring of
Health, Safety, Environment, Social, or ESG requirements
across projects in Guinea. The role involves field-based monitoring, stakeholder engagement, data collection, and reporting in line with
Guinean regulations
, client standards, and
international E&S frameworks
.
This role is suitable for a proactive professional with hands-on experience in
HSEC, social safeguards, or ESG
, seeking to grow within project-based or consulting environments.
Key Responsibilities
HSEC (Health, Safety & Environment)
Support implementation of
HSE policies, procedures, and site-specific HSE plans
.
Conduct
site inspections
, toolbox talks, and safety awareness sessions.
Monitor compliance with
Guinean HSE regulations
and client requirements.
Support incident reporting, investigations, and corrective actions.
Assist with environmental monitoring (waste management, emissions, water, dust, noise, biodiversity).
Social & Environmental Safeguards
Support implementation and monitoring of
ESMPs and site mitigation measures
.
Assist in
stakeholder engagement and community consultations
.
Support
grievance redress mechanisms (GRM)
and documentation of complaints.
Collect social data related to labor and working conditions, community health and safety, and land access.
ESG & Compliance
Support ESG data collection, tracking, and reporting.
Assist in preparation of
HSEC / ESG monitoring reports
for clients and lenders.
Support compliance with
IFC Performance Standards, World Bank ESF, AfDB safeguards
, and relevant ISO standards.
Participate in audits, inspections, and E&S assessments.
General Duties
Participate in
field missions
and site visits across Guinea.
Maintain accurate HSEC / ESG records and documentation.
Support training, awareness campaigns, and continuous improvement initiatives.
Required Qualifications
Bachelor’s degree in
Environmental Sciences or Social Sciences or HSE or Sustainability
or related field.
2–5 years of experience in
HSEC, social safeguards, ESG, or E&S roles
, preferably in
mining, infrastructure, energy, or construction projects
.
Required Skills & Competencies
Knowledge of
HSEC and ESG principles
and field implementation.
Familiarity with
ESIAs, ESMPs, and monitoring frameworks
.
Understanding of
international standards
(IFC PS, World Bank ESF, AfDB).
Strong reporting and data collection skills.
Ability to work in
remote and multicultural environments
.
Good communication skills in
French
(English an advantage).
Preferred
Previous experience working in
Guinea or West Africa
.
Basic HSE or ESG certifications (NEBOSH, ISO 14001/45001 awareness, etc.).
Experience with community engagement or field surveys.
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Lagos, Nigeria
What You Will Do
Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives.
Translate high-level business requirements into detailed functional and non-functional specifications.
Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization.
Design and document business processes, use cases, user stories, workflows, process maps, and system interactions.
Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability.
Collaborate with Product Managers to refine requirements and define deliverable scope.
Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins.
Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle.
Define and document APIs, integration requirements, data flows, and system interactions where required.
Ensure solutions consider security, performance, scalability, reliability, and compliance requirements.
Support engineering teams throughout development by clarifying requirements and resolving ambiguities.
Facilitate communication between business and technical stakeholders to drive alignment and delivery success.
Participate in sprint planning, backlog refinement, solution reviews, and release planning activities.
Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined.
Review implemented solutions to ensure they meet business expectations and documented requirements.
Drive continuous improvements in analysis, documentation, and delivery processes.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline.
Master's degree is an added advantage.
Professional Certifications
Certified Business Analysis Professional (CBAP) is an advantage.
PMI Professional in Business Analysis (PMI-PBA) is desirable.
Agile, Scrum, or Product-related certifications are an added advantage.
System Design, Solution Architecture, or Technology-related certifications are beneficial.
Experience
Minimum of
5-8 years
of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles.
At least
3 years
working within software development environments using Agile methodologies.
Experience within fintech, banking, financial services, or other high-growth technology-driven organizations.
Hands-on experience documenting functional requirements, system specifications, workflows, and integrations.
Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle.
Benefits
Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers.
Ownership of solution design and requirement definition for high-impact digital initiatives.
Exposure to modern technology platforms, product development practices, and innovative financial services solutions.
Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams.
Continuous learning, mentorship, and professional development opportunities.
Competitive compensation and the opportunity to solve challenging business and technology problems.
A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority.
Competitive compensation.
Location: Lagos, Nigeria
Who we are
At Renmoney, we believe financial inclusion should be simple and human.
We are building an agile, collaborative and excellence-driven team where people are encouraged to take ownership and make an impact.
The position
As an Inventory Officer, you will be responsible for maintaining accurate records of company assets and inventory.
You will support the proper documentation, tracking and management of company assets and inventory, while also providing administrative support to the team as required.
What you'll do
Maintain accurate documentation and records of company assets.
Track company assets and ensure records are kept up to date.
Maintain inventory records and monitor stock levels.
Support the movement, allocation and tracking of inventory and company assets.
Conduct regular inventory checks and reconcile records where necessary.
Maintain organised documentation for easy tracking and reference.
Support other administrative tasks and projects as assigned.
We are the place for you if
You are organised and detail oriented.
You are comfortable managing records and keeping information accurate.
You take ownership of your responsibilities and follow tasks through.
You are reliable and able to work with minimal supervision.
You are comfortable handling routine administrative tasks.
You are willing to support the team where needed.
This job is perfect for you if
You enjoy keeping things organised and well documented.
You pay close attention to details.
You are comfortable working with spreadsheets and maintaining records.
You can keep track of multiple items and follow up when necessary.
You are proactive and willing to support beyond your core responsibilities.
You will not enjoy this job if
You do not enjoy routine record-keeping and administrative work.
You are not detail oriented.
You struggle to keep information organised and up to date.
You prefer a role with little structure or follow-up.
Requirements
What you bring
At least, HND degree in Business Administration, Accounting, Supply Chain, or a related field.
1–2 years of experience in inventory, asset management, administration or a related role.
Good organisational and record-keeping skills.
Proficiency in Microsoft Excel or Google Sheets.
Strong attention to detail.
Good communication and follow-up skills.
The ability to work independently and manage routine tasks effectively.
Benefits
What's in it for you
Gain broad exposure to asset and inventory management in a fast-paced fintech environment.
Work with different teams across the organisation.
Develop your administrative, documentation and coordination skills.
Be part of a collaborative team where your work directly supports smooth business operations.
Location: France; Italy
We are growing! We are currently looking to hire a
Director, Luxury Market Intelligence & Insights
.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world's most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
We are looking for a thought leadership expert with the editorial vision to spot what matters next, the conviction to shape CXG's point of view, and the writing talent to make it influential across luxury retail, beauty and cosmetics, watches and jewellery, automotive, and hospitality.
Context and role
Reporting to the Chief of Staff, you will lead CXG's Thought Leadership and Market Intelligence functions. You will define the topics on which CXG should have a distinctive and credible point of view, turn CXG's proprietary data, expertise and market knowledge into original external content, and position the company ahead of emerging developments in customer experience, luxury and its priority verticals.
This is a hands-on role: you will research, analyse, write and produce content yourself, while mobilising expertise and data from across the business. You will be accountable for ensuring that every publication presents a recognisable CXG angle rather than simply reporting market developments or repeating established industry views. You will manage one Market Intelligence team member.
Thought Leadership Development
Define the thought leadership strategy and roadmap, including priority themes, target audiences, formats and a realistic publication calendar.
Drive and coordinate content creation across Practices, Solutions and Regions.
Work closely with Practices, Regions and Solutions to:
Push: scan for trends and hot topics and ensure CXG has a voice and perspective, commenting regularly on these subjects.
Pull: identify and collect new ideas and proposed topics from the relevant stakeholders, prioritise and incorporate them into the thought leadership roadmap.
Use market intelligence, CXG's proprietary data, internal expertise and client-facing insights to identify emerging topics early, develop a clear CXG point of view and decide where CXG can make a credible contribution to the conversation.
Research, interview internal experts, write and edit articles, perspectives and other thought leadership content directly. Challenge generic claims and ensure each piece advances a clear argument and is supported by credible evidence.
Ensure that analysis is methodologically sound, appropriately contextualised and presented without compromising client confidentiality.
Develop topics that connect expertise across Practices and Regions, while reflecting relevant differences between markets.
Thought Leadership Communication
Ensure relevant thought leadership pieces (e.g., perspectives, publications) are disseminated on a periodic basis.
Work with Marketing on the publication, distribution and promotion of content, while retaining ownership of the editorial strategy, substance, quality and consistency of CXG's point of view. In addition, collaborate with Marketing to maximise impact by communicating through the channels relevant to each market.
Track the reach, engagement and qualitative response generated by CXG's thought leadership, as well as relevant business enquiries influenced by published content. Use the findings to refine the roadmap.
Shape and host or contribute to CXG's podcast "The Luxury Edit", working with internal experts and guests to develop topics, prepare interviews and turn conversations into useful content.
Develop the content and key messages for CXG-hosted events and external conferences, panels and talks; act as a CXG speaker where appropriate; and work with internal experts to prepare other CXG speakers and turn the company's point of view into compelling presentations and discussion topics.
Look for and test new thought leadership formats (e.g., interactive reports, data visualisations, short-form video, newsletters, social-first content) to broaden reach, engage new audiences and keep CXG's content distinctive.
Identify and build collaborations with conferences, specialised industry magazines and universities (e.g., content partnerships, guest articles, co-branded publications, joint research, guest lectures, speaking slots) to extend CXG's visibility and credibility with target audiences.
Market Intelligence
Keep abreast of market and competitive developments and ensure relevant findings are communicated across CXG.
Translate these findings into clear implications for CXG's strategic priorities, client conversations, commercial opportunities and external thought leadership.
Contribute market intelligence, evidence and relevant CXG perspectives to priority proposals and client deliverables, working with Practices, Solutions and Regions to strengthen the quality and relevance of the final output.
Manage and develop the Market Intelligence team member, setting clear priorities and reviewing the quality and usefulness of their work.
Competitive Analysis
Develop and continuously update a list of CXG competitors.
Research competitor performance, including revenues and market share where reliable information is available.
Identify and assess the impact of new competitors' offerings.
Review competitors' thought leadership, influence and presence.
Identify gaps in the conversations competitors are leading and opportunities for CXG to establish a distinct position.
Industry Analysis
Research and review clients' developments (e.g., new strategy, launch of new product or service, restructuring, M&A, key managerial appointments).
Track public financial announcements (e.g., quarterly and annual earnings).
Monitor developments in luxury, retail, customer experience and adjacent sectors; distinguish lasting shifts from short-lived topics and explain their implications for CXG and its clients.
Publish the weekly "This Week in Luxury" news brief and issue timely flash updates when significant developments require immediate attention, such as financial announcements, major transactions or leadership changes.
Internal Dissemination and Application
Synthesise research and findings into concise, actionable outputs tailored to the needs of relevant internal stakeholders. Feed findings into the Thought Leadership roadmap.
Proactively bring relevant market signals to Practices, Regions and leadership early enough to inform decisions, client conversations and potential cross-practice opportunities.
Disseminate new thought leadership across CXG and equip Practices, Regions and client-facing teams with the key messages and supporting materials needed to use it in client conversations and commercial activities.
Requirements
What will you bring along?
Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment.
Excellent English writing and editing skills, with a portfolio demonstrating original, well-argued, evidence-led articles or publications written personally. If possible, include examples that turn proprietary research, data or specialist expertise into a distinctive point of view. Additional languages (e.g., French, Mandarin) are a plus.
Strong oral communication and presentation skills, with the confidence to represent CXG as a speaker at conferences, panels and client events.
Proven ability to build relationships and influence senior stakeholders across functions and regions without direct authority.
An established network or demonstrated ability to build partnerships with media, conference organisers, academic institutions or industry bodies.
Comfort working with quantitative data and research methods, and the ability to translate data into clear, credible narratives and visualisations.
Ability to define and track content performance indicators and use them to refine editorial priorities.
Strong research and analytical skills: able to assess sources critically, connect market signals and form a clear point of view rather than simply summarise trends.
Familiarity with AI-assisted research and content tools, used with appropriate rigour.
Sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors are evolving across markets.
Ability to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content.
Comfort working independently in a remote setting, managing an editorial roadmap and delivering finished work without a large production team.
Experience managing or coaching at least one team member.
Confidence preparing and hosting interviews or podcasts is a plus.
Location: Bangkok, Thailand
Creative Social Media Specialist
CXM Thailand
Scope of Work
The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels.
Key Responsibilities
1. Social Media Management
Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels.
Develop weekly and monthly content calendars for CXM Thailand’s social media channels.
Prepare captions, artwork, videos, links, and all relevant information prior to publishing.
Schedule and publish content according to the approved content plan.
Review published content for accuracy and make necessary updates or corrections when required.
2. Creative Content
Develop content topics and creative ideas for CXM.
Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork.
Develop concepts, storylines, and references for video content.
Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image.
3. Content Categories
Content may include, but is not limited to:
Market Updates / Market News
Trading Education / Beginner Content
Promotions & Campaigns
CXM Products & Services
Partner / IB Content
Seminars / Webinars / Events
Lifestyle / Engagement Content
Short-form Video Content
4. English–Thai Translation & Localization
Translate documents and marketing materials from English into Thai.
Translate promotions, campaigns, announcements, emails, customer notices, and social media content.
Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences.
Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai.
Verify numbers, dates, terms, conditions, and other important details against the original source material.
5. Graphic & Video Coordination
Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers.
Source references and define the appropriate mood and tone for creative materials.
Review artwork and video content before publication.
Coordinate revisions with relevant teams until the content is ready for use.
Perform basic graphic design or basic video editing when necessary.
6. Content Production Support
Prepare scripts, talking points, shot lists, and content briefs.
Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams.
Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content.
7. Live & Webinar Support
Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars.
Prepare topics and relevant information for speakers.
Coordinate preparations prior to Live sessions and Webinars.
Develop pre-event and post-event content.
Repurpose Live / Webinar content into short-form video clips and other social media content.
8. Promotion & Campaign Communication
Simplify promotional information into clear and easy-to-understand communication for Thai customers.
Prepare communication briefs for campaigns.
Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions.
Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication.
9. Social Media Monitoring & Reporting
Monitor Reach, Engagement, Video Views, and overall content performance.
Prepare weekly and monthly content performance reports.
Analyze which content formats and topics should be continued, optimized, or improved.
Prepare a Weekly Social Performance Summary for the Marketing team.
10. Competitor & Trend Research
Monitor competitors within the Forex / CFD / Trading industry.
Analyze competitors’ content, promotions, campaigns, and creative approaches.
Identify relevant trends and propose new content ideas for CXM Thailand.
Prepare a Competitor / Trend Update at least once per week.
11. Brand & Content Accuracy
Ensure that all content complies with CXM Brand Guidelines.
Verify market information, promotional details, figures, and other key information before publication.
Include appropriate Risk Warnings / Disclaimers where required.
Avoid statements or claims that imply guaranteed profits or guaranteed returns.
Do not publish promotions that have not yet been officially confirmed or approved.
Maintain a clear distinction between educational content and investment advice.
Requirements
3-4 Years of relevant experience
Should be Thai Native
Location: Dhahran, Saudi Arabia
Eram Talent is hiring for their reputed client in Dhahran, Saudi Arabia, a Business Systems & Reporting Analyst. The
Business Systems & Reporting Analyst
will be responsible for processing, analyzing, and interpreting large-scale data records to support data-driven decision-making processes. Sitting at the intersection of Management Information Systems (MIS) and business operations—preferably within the Learning & Development (L&D) domain—the successful candidate will synthesize complex information into actionable insights, executive presentations, and structured reports.
Responsibilities
Data Processing & Analysis:
Extract, clean, compile, and analyze large datasets utilizing MS Excel, PDF Professional, and corporate reporting tools.
Insights & Decision Support:
Interpret complex data records, identify operational trends, draw meaningful conclusions, and present data-backed recommendations to management.
Reporting & Documentation:
Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel.
Domain Alignment:
Partner closely with business units (specifically Learning & Development / HR) to evaluate program performance, training metrics, and operational deliverables.
Process Improvement:
Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy.
Cross-Functional Teamwork:
Collaborate effectively with internal teams and stakeholders to communicate analytical findings clearly and support ongoing business projects.
Requirements
Education:
Bachelor’s Degree in Management Information Systems (MIS) or a closely related field from a reputable university
Work Experience:
Minimum 3+ years of hands-on experience in data analysis, data processing, and business reporting.
Prior work experience within the
Learning & Development (L&D)
or
HR domain
is strongly preferred.
Technical Skills:
Advanced proficiency in
MS Excel
(data manipulation, formulas, pivot tables, modeling) and
MS PowerPoint
.
Demonstrated experience with
PDF Professional
tools for document processing and reporting.
Core Competencies:
Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights.
Excellent verbal and written
English communication skills
.
Strong interpersonal, team collaboration, and presentation abilities.
Certifications (Preferred):
PMP (Project Management Professional) certification is preferred.
HR / L&D related professional credentials (e.g., CIPD, SHRM, CHRMP) are an added advantage.
Location: Bucharest, Romania
AMC Studio
is a world-leading 3D art and game development studio based in Bucharest, Romania, and part of the Keywords Studios international group. Founded in 1996 and with nearly 30 years of activity,
AMC
has provided 3D art services for major Triple-A titles such as The Witcher 3: Wild Hunt, Call of Duty, Dead Space, World of Tanks, and the Mafia franchise. At the core of the studio is a passionate team of artists whose adaptability across art styles - from stylized to photorealistic - brings game worlds to life.
Responsibilities
A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter
Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions
Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions
Lead complex, challenging, impactful game aspects with minimal oversight
Analyze internal and external metrics feedback and adjust design or balance the game if necessary
Contribute to prototyping, game balancing and gameplay tuning
Requirements
Must have experience in Game Design for first/ third person shooter games
Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer
Knowledge of 3D level/game design tools and editors, primarily Unreal 5
A fine attention to quality and detail, both creatively and technically
Strong creative skills
Excellent organization and communication skills
Familiar with project management methodologies and software
Passionate gamer, with a strong passion for games in general
Proficiency in English (verbal, written and technical)
Benefits
Competitive remuneration
Projects aligned with your expertise and interests
Collaboration with industry leaders on AAA titles
Professional growth opportunities
Flexible work arrangements
An environment dedicated to diversity and inclusion
Location: Warsaw, Poland; Kraków, Poland
[EN]
Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond.
Game Development is our core competency. We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles.
[PL]
Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko.
Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA.
Responsibilities
[EN]
A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter
Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions
Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions
Lead complex, challenging, impactful game aspects with minimal oversight
Analyze internal and external metrics feedback and adjust design or balance the game if necessary
Contribute to prototyping, game balancing and gameplay tuning
[PL]
Rola polegająca na ścisłej współpracy z Game Directorem oraz zespołem Game Designu przy podejmowaniu decyzji projektowych dla wielkoformatowej gry AAA z gatunku FPS (strzelanki pierwszoosobowej).
Kształtowanie, rozwijanie i komunikowanie wizji głównych inicjatyw projektowych, nowych funkcji oraz gruntownych przebudów systemów gry, a także prowadzenie sesji burzy mózgów i playtestów.
Ścisła współpraca i integrowanie działań innych dziedzin (programistów, grafików oraz producentów) w celu projektowania, dopracowywania i wdrażania poszczególnych założeń game designu.
Samodzielne prowadzenie złożonych, wymagających i kluczowych obszarów gry z minimalnym nadzorem.
Analiza informacji zwrotnej oraz wskaźników (metryk) wewnętrznych i zewnętrznych, a także dostosowywanie projektu lub balansowanie gry w razie potrzeby.
Aktywny udział w prototypowaniu, balansowaniu gry oraz dopracowywaniu rozgrywki (
gameplay tuning
).
Requirements
[ENG}
Must have experience in Game Design for first/ third person shooter games
Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer
Knowledge of 3D level/game design tools and editors, primarily Unreal 5
A fine attention to quality and detail, both creatively and technically
Strong creative skills
Excellent organization and communication skills
Familiar with project management methodologies and software
Passionate gamer, with a strong passion for games in general
Proficiency in English (verbal, written and technical)
[PL]
Doświadczenie w Game Designie przy grach z gatunku FPS lub TPS (strzelankach pierwszo- lub trzecioosobowych).
Doświadczenie w pełnym cyklu produkcji gry (
full-cycle
) oraz pracy w multidyscyplinarnym zespole, z co najmniej jednym wydanym tytułem (
shipped title
) na stanowisku Game Designera.
Znajomość narzędzi do projektowania poziomów/gier w 3D oraz edytorów, ze szczególnym uwzględnieniem Unreal Engine 5.
Duża dbałość o jakość i detale, zarówno w wymiarze kreatywnym, jak i technicznym.
Wysokie umiejętności kreatywne.
Doskonałe umiejętności organizacyjne i komunikacyjne.
Znajomość metodologii oraz oprogramowania do zarządzania projektami.
Zamiłowanie do gier oraz pasja do branży gamingowej ogółem.
Biegła znajomość języka angielskiego (w mowie, pismie oraz słownictwie technicznym).
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Dubai, United Arab Emirates
About the Role
We are seeking an experienced
Senior Quantity Surveyor
to join our construction team in Dubai. The successful candidate will take ownership of the commercial and cost management aspects of construction projects, ensuring effective cost control, contract administration, procurement, valuations, variations, and financial reporting throughout the project lifecycle.
The ideal candidate will be a commercially strong Quantity Surveyor who can independently manage the financial and contractual aspects of construction projects, identify commercial risks, negotiate effectively with stakeholders, and provide accurate cost and commercial reporting to management.
Key Responsibilities
Lead the commercial and quantity surveying functions across assigned construction projects.
Prepare and review detailed BOQs, quantity take-offs, cost estimates, and budgets.
Review contracts, drawings, specifications, and other project documentation to identify commercial risks and obligations.
Manage project budgets, cost control, forecasting, and commercial reporting.
Prepare and review interim payment applications, payment certificates, and final accounts.
Evaluate, price, and negotiate variations, claims, and additional works.
Manage subcontractor and supplier commercial relationships, including reviewing quotations, payments, variations, and final accounts.
Lead the measurement and valuation of completed works.
Monitor project costs against approved budgets and identify potential cost overruns at an early stage.
Assist with tendering, procurement, subcontractor selection, and commercial negotiations.
Review and negotiate subcontract agreements and commercial terms.
Prepare monthly commercial reports, cost forecasts, and cash-flow projections.
Identify commercial and contractual risks and recommend appropriate mitigation measures.
Liaise with clients, consultants, contractors, subcontractors, suppliers, project managers, and engineers on commercial matters.
Ensure proper maintenance of contractual and commercial records.
Support project teams in resolving contractual and commercial issues.
Mentor and provide guidance to junior Quantity Surveyors and commercial team members.
Ensure all commercial activities are carried out in accordance with project contracts and applicable UAE construction practices.
Requirements
Bachelor's degree in
Quantity Surveying, Civil Engineering, Construction Management
, or a related discipline.
Minimum 7 years of relevant Quantity Surveying experience
, preferably with construction/contracting companies.
Strong UAE construction experience is mandatory.
Must currently be based in the UAE.
Proven experience handling commercial management for medium to large-scale construction projects.
Strong knowledge of
BOQ preparation, quantity take-offs, cost control, valuations, variations, claims, and final accounts
.
Strong understanding of construction contracts, subcontract agreements, and commercial procedures.
Proven experience in subcontractor and supplier management and negotiations.
Strong knowledge of project cost reporting, forecasting, and cash-flow management.
Ability to read and interpret construction drawings, specifications, and contracts.
Strong proficiency in
Microsoft Excel
and relevant QS/commercial software.
Excellent analytical, numerical, negotiation, and communication skills.
Ability to independently manage commercial responsibilities and work closely with project management teams.
Previous experience supervising or mentoring junior QS/commercial staff is an advantage.
UAE driving licence is an advantage.
Benefits
Competitive salary package.
Employment visa, medical insurance and other benefits.
Opportunity to work on construction projects with an experienced project team.
Professional growth and career development opportunities.
Collaborative working environment.
Location: Spain; Portugal; Malta; Serbia; Poland; Dubai, United Arab Emirates
We are looking for a
Senior Litigation Counsel with experience in IT / Fintech / banking
for the legal team.
Responsibilities:
Lead commercial litigation, international arbitration, and financial recovery cases across jurisdictions (UAE, UK, EU, HK, etc.);
Handle cases end-to-end: legal research, drafting, discovery, trial preparation, settlement negotiations, and coordination with local counsel;
Develop litigation strategies, prepare legal memoranda, and maintain case documentation and knowledge bases.
Requirements
7+ years of litigation / dispute resolution experience in a law firm or in-house (IT / fintech);
Law degree and active admission to practice;
Fluent Russian and English, both written and spoken;
Strong knowledge of civil procedure and evidence rules;
Excellent legal research, analytical and drafting skills;
Experience with e-discovery, legal databases, Google Workspace, Notion and LLMs;
Strong organizational and communication skills.
Nice to have: strong knowledge of UK Common Law (UK Law Solicitor qualification is an advantage, or willingness to obtain it), commercial litigation, ADR experience; flexibility for extended hours and willingness to travel.
Benefits
Fully remote work from anywhere;
Professional growth and competitive compensation;
International team and access to global offices;
Flexible schedule;
40 paid days off.
УдалённоseniorSpain; Portugal; Malta; Serbia; Poland; Dubai, United Arab Emirates
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes.
Day to day, you will:
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems.
- You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You do not believe managing engineers means stepping away from the technology or the code.
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes.
- Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership.
- A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs.
- Hands-on experience building and operating distributed systems at production scale.
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome.
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger.
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Role Summary:
We are seeking a skilled Electrical Engineer as an independent contract worker to support the design and coordination of cutting-edge data center projects across the U.S. Responsibilities include modeling, designing power distribution, security and life systems, standby generators and UPS systems, performing calculations, preparing technical documentation, and ensuring design accuracy using advanced BIM and electrical engineering tools. Collaboration with other disciplines throughout the full project lifecycle from schematic design through execution is required. Strong technical knowledge, attention to detail, and excellent communication skills are essential.
Key Responsibilities:
— Use BIM tools to virtually construct electrical systems and coordinate with other disciplines using tools such as Autodesk Revit (mandatory).
— Develop a thorough understanding and delivery of project requirements related to scope, cost, and schedule.
— Determine and expedite engineering deliverables for projects.
— Develop and maintain project scope of work documentation and revisions during design evolution.
— Design electrical systems including power distribution, UPS, standby generators, and security and life systems.
— Prepare engineering calculations, schematic and detailed designs.
— Prepare technical documentation including design criteria, calculations, process flow sheets, and specification/data sheets for electrical equipment.
— Review shop drawings.
— Produce models and drawings in various BIM software and CAD modeling tools.
Qualifications & Experience:
— Bachelor’s or master’s degree in engineering.
— Proven expertise as an electrical engineer.
— Written and spoken English at B1 level or higher.
— Experience in electrical design for industrial, residential, and commercial sectors, including medium and low voltage distribution, lighting, grounding, and lightning protection.
— Experience with various electrical modeling software.
— Hands-on experience with Autodesk Revit (mandatory).
— Experience working on projects in multidisciplinary environments.
— Deep knowledge of electrical manufacturing processes.
— Understanding of electrical engineering codes and safety standards.
— Proficiency in Microsoft Office (Word, Excel, Outlook).
— Ability to multitask and prioritize to meet project deadlines.
— Self-starter, ambitious, thriving in fast-paced environments.
— Ability to communicate technical knowledge clearly.
— Excellent communication skills.
What We Offer:
— Experience in a high-tech industry working for an international company.
— Unique, cutting-edge data center projects.
— Dynamic work partnering with a professional engineering team.
— Competitive hourly rate.
— Ability to collaborate remotely.
— Supportive dynamic environment.
— English classes available.
Additional Information:
— Engagement is on a long-term independent contractor basis with a US-based company.
— Not limited to a single project; involves continuous collaboration across multiple mission-critical projects.
— Ehvert Mission Critical is a business unit within Salas O’Brien, specializing in data center design and construction management.
— Projects include hyperscale and AI data centers for global tech giants such as Microsoft, Oracle, Uber, and Amazon.
— Use of advanced technologies such as BIM, Virtual Design and Construction (VDC), digital twins, and augmented reality.
Location:
— Based in Tirana, Albania with remote work format.
How to Apply:
— Submit resume in English detailing relevant experience via the provided application URL.
Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C.
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution.
- Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets.
- Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts.
- Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close.
- Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps.
- Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth.
- Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery.
- Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise.
- Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships.
- Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy.
- Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships.
WHAT YOU'LL BRING
- 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government.
- People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles.
- Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public.
- A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners.
- Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity.
- The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward.
- Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps.
- A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve.
- Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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