Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Head of Technology Operation in our Cyprus office - a certified Great Place to Work®.
You will lead the teams that run and support the company's technology services, ensuring reliable service, effective support, safe changes, tested recovery and clear operational ownership.
Reporting to: CTO
Responsibilities:
Lead and manage the Technology Operations function, including Infrastructure & Cloud, IT Operations, Application Support, Business Systems & CRM, Trading Platform Operations and regional technology operations
Ensure the reliable day-to-day operation, availability and support of business-critical technology services
Establish clear service ownership, support coverage, operational procedures and escalation processes across the technology environment
Lead the response to major technology incidents, coordinating service restoration, stakeholder communication, root-cause reviews and corrective actions
Drive continuous improvements in incident management, service reliability, recovery and operational resilience
Ensure robust backup, recovery and business continuity procedures are established and regularly tested
Oversee operational changes and release readiness, ensuring that environments, monitoring, support, rollback procedures and handovers are in place before releases
Oversee application support activities, including issue triage, diagnosis, authorised workarounds and escalation to Engineering and Product teams where required
Support and deliver authorised technology and security-related operational initiatives, working closely with Information Security and Technology Risk
Ensure operational security actions are properly assigned, tracked and completed with appropriate evidence
Work closely with Engineering, Product, Data, Risk, Dealing and other business stakeholders to ensure effective technology service delivery
Manage technology suppliers and service providers, including performance, costs, renewals and service quality
Manage delegated technology budgets and maintain visibility over operational expenditure
Lead, develop and mentor Technology Operations managers and specialists, including workforce planning, recruitment, succession planning and knowledge transfer
Establish and monitor operational KPIs, service targets and improvement plans, providing regular reporting to the CTO
Identify operational risks, capacity constraints, dependencies and service gaps, and ensure timely escalation and resolution
Drive the successful onboarding and operational handover of new technology services
Candidate profile:
Proven experience leading multiple Technology Operations teams, technology managers or substantial technology service providers
Strong experience managing business-critical technology services in a high-availability environment
Demonstrated success improving
service reliability, incident management, operational support, recovery and change management
Solid technical understanding of:
Cloud and infrastructure
IT operations and workplace technology
Identity and access management
Monitoring and observability
Database reliability
Application support
Trading platforms and/or other business-critical systems
Experience establishing clear service ownership, operational processes and effective service handovers
Experience working with Information Security / Technology Risk teams and delivering security remediation activities
Strong experience in people leadership, including managing managers, building teams, workforce planning and succession planning
Experience managing technology budgets, suppliers and third-party service providers
Strong understanding of incident response, business continuity, disaster recovery and operational resilience
Excellent stakeholder-management and communication skills, with the ability to work effectively with both technical and business leadership
Strong analytical and problem-solving skills, with a structured and hands-on approach to operational challenges
Ability to work
full-time from our Limassol, Cyprus office (Hybrid model after probation)
Nice to Have
Experience within
financial services, fintech, brokerage or another highly regulated environment
.
Experience supporting
trading platforms
or other high-volume, business-critical technology environments
Experience with
CRM and business systems engineering/integrations
Experience managing technology operations across multiple regions
Previous experience establishing, scaling or restructuring a Technology Operations function
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to a dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with HR (30 - 45 min)
Technical interview with the CTO (1 h)
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Warsaw, Poland; Prague, Czechia; United Kingdom
Job purpose
As a Conflicts Analyst you will support the business in assessing new requests (being new clients and/or new business with existing clients) from a conflict and professional regulations point of view using Dentons’ and third-party research databases.
Key responsibilities
Review intake requests to ensure completeness and accuracy of client and matter information
Conduct internal and external conflicts checks, including analysis via Dentons' internal conflicts and external databases
Investigate corporate structures and management profiles to support conflict, sanctions and/or AML analysis
Identify and escalate potential legal, commercial, sanctions, or reputational conflicts in line with firm policies
Coordinate with Dentons offices (within Europe region and globally) to seek relevant clearances
Complete new client onboarding, or ongoing monitoring refreshes, concerning mandates which are not regulated by AML legislation or regulation
Assist in reviewing engagement letters, outside counsel guidelines, and confidentiality terms (where applicable)
Maintain accurate records and ensure data is entered and managed in accordance with firm policies
Identify and resolve confidential information issues by implementing information barriers and document security processes
Coordinate with other team members to meet deadlines and resolve other challenges
Be a point of contact for others within Europe and Global Regions regarding new business intake matters
Coordinate with sub-teams within Europe New Business Intake to ensure appropriate assessment is undertaken
Ensure all new business intake submissions are reviewed and processed in line with regional and global policies of the firm
Support in the application of regional frameworks and requirements
Requirements
Bachelor's degree or equivalent qualification in any discipline; a background in law, compliance, finance, or a related field is an advantage but is not required
At least one year of experience performing conflict of interest, risk and compliance reviews within an international law firm
Familiarity with IntappOpen is preferred
Fluency in English (C1 or higher) is essential due to the international nature of the role
Strong research, analytical, and written communication skills, with the ability to present findings clearly and concisely
Attention to detail and an organised approach to managing workload and administration
Openness to learning, intellectual curiosity, and a flexible, team-oriented attitude
Ability to remain calm under pressure and manage competing priorities effectively
Commitment to high-quality client service, professionalism, and acting as an ambassador for the team
Ability to thrive in an international, multicultural team environment
Learning and development
A personal development plan will be agreed as needed, aligned with evolving regulatory and process requirements
Attendance at internal training, including webinars, workshops, and workgroups, as well as selected external seminars and training events as required
Continuous on-the-job development through active involvement in projects, process enhancement initiatives, knowledge-sharing activities, and the delivery or support of team training and awareness programmes.
Ongoing enhancement of technical, regulatory, and professional competencies to support individual performance, career development, and the broader objectives of the NBI function.
Benefits
The benefits offered depend on the country of employment and applicable local policies.
Location: United Kingdom
Dentons
is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
At Dentons we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
Job purpose
As a Conflicts Analyst you will support the business in assessing new requests (being new clients and/or new business with existing clients) from a conflict and professional regulations point of view using Dentons’ and third-party research databases.
Key responsibilities
Review intake requests to ensure completeness and accuracy of client and matter information
Conduct internal and external conflicts checks, including analysis via Dentons' internal conflicts and external databases
Investigate corporate structures and management profiles to support conflict, sanctions and/or AML analysis
Identify and escalate potential legal, commercial, sanctions, or reputational conflicts in line with firm policies
Coordinate with Dentons offices (within Europe region and globally) to seek relevant clearances
Complete new client onboarding, or ongoing monitoring refreshes, concerning mandates which are not regulated by AML legislation or regulation
Assist in reviewing engagement letters, outside counsel guidelines, and confidentiality terms (where applicable)
Maintain accurate records and ensure data is entered and managed in accordance with firm policies
Identify and resolve confidential information issues by implementing information barriers and document security processes
Coordinate with other team members to meet deadlines and resolve other challenges
Be a point of contact for others within Europe and Global Regions regarding new business intake matters
Coordinate with sub-teams within Europe New Business Intake to ensure appropriate assessment is undertaken
Ensure all new business intake submissions are reviewed and processed in line with regional and global policies of the firm
Support in the application of regional frameworks and requirements
Requirements
Bachelor's degree or equivalent qualification in any discipline; a background in law, compliance, finance, or a related field is an advantage but is not required
At least one year of experience performing conflict of interest, risk and compliance reviews within an international law firm
Familiarity with IntappOpen is preferred
Fluency in English (C1 or higher) is essential due to the international nature of the role
Strong research, analytical, and written communication skills, with the ability to present findings clearly and concisely
Attention to detail and an organised approach to managing workload and administration
Openness to learning, intellectual curiosity, and a flexible, team-oriented attitude
Ability to remain calm under pressure and manage competing priorities effectively
Commitment to high-quality client service, professionalism, and acting as an ambassador for the team
Ability to thrive in an international, multicultural team environment
Learning and development
A personal development plan will be agreed as needed, aligned with evolving regulatory and process requirements
Attendance at internal training, including webinars, workshops, and workgroups, as well as selected external seminars and training events as required
Continuous on-the-job development through active involvement in projects, process enhancement initiatives, knowledge-sharing activities, and the delivery or support of team training and awareness programmes.
Ongoing enhancement of technical, regulatory, and professional competencies to support individual performance, career development, and the broader objectives of the NBI function.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
Location: Colombia; Mexico; Argentina; Brazil; Chile; Panama
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a hands-on CMS Developer / Web Developer with professional experience building, customizing, maintaining, and troubleshooting websites.
You should have strong practical experience with at least one of WordPress, Shopify, or Wix. Experience across multiple platforms is a plus, but not required.
This role is ideal for a developer who combines strong CMS expertise with solid HTML/CSS and JavaScript skills, understands responsive web development and SEO fundamentals, and can independently diagnose and resolve website issues.
Key Responsibilities
Build, customize, maintain, and update websites using WordPress, Shopify, Wix, or other CMS platforms.
Develop responsive, mobile-friendly webpages from designs, wireframes, or existing layouts.
Customize WordPress themes, plugins, page builders, Shopify themes, storefronts, or Wix websites.
Troubleshoot broken layouts, plugins, apps, integrations, forms, and other website issues.
Implement website improvements focused on performance, page speed, usability, and reliability.
Apply technical and on-page SEO best practices.
Integrate third-party tools, analytics platforms, forms, marketing tools, and other web services.
Collaborate with designers, marketers, and other team members to turn concepts into functional webpages.
Maintain website content and functionality while ensuring a consistent, high-quality user experience.
Identify technical issues proactively and recommend practical solutions.
Manage multiple web development tasks independently while meeting deadlines.
Requirements
3+ years of professional CMS or web development experience.
Strong hands-on experience with at least one of:
WordPress: themes, plugins, page builders, customizations, and maintenance.
Shopify: themes, storefront customization, e-commerce functionality, and ideally Liquid.
Wix: website builds, customization, responsive layouts, and ongoing maintenance.
Strong HTML and CSS skills.
Working knowledge of JavaScript.
Proven experience building and maintaining responsive, mobile-friendly websites.
Strong troubleshooting and problem-solving skills.
Experience with website performance and page-speed optimization.
Understanding of technical and on-page SEO fundamentals.
Experience converting designs or wireframes into functional webpages.
Familiarity with third-party integrations, forms, analytics, and marketing tools.
Strong attention to detail and ability to work independently.
Strong professional English communication skills.
Comfortable working remotely with distributed teams.
Nice to Have:
PHP and WordPress development experience.
Liquid and Shopify development experience.
WooCommerce or broader e-commerce experience.
Git/GitHub experience.
Hosting, domain, DNS, and website deployment knowledge.
Google Analytics / GA4 experience.
Figma-to-web implementation experience.
API integrations.
Experience working within a digital, web development, or marketing agency.
Benefits
💻 Work remotely with an international team and flexible working environment.
🚀 Work on real-world websites, CMS platforms, e-commerce projects, and digital experiences.
🛠️ Work with modern web technologies and gain exposure to diverse projects.
🎯 Make a direct impact through hands-on development, optimization, and problem-solving.
🤝 Collaborate with experienced professionals across international markets.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
Security is core to Phantom’s product and the trust millions of users place in us. We’re building an AI-native security team that aggressively uses AI to expand the speed, depth, and reach of our work—from code review and threat modeling to vulnerability discovery and security automation. We’re looking for strong security engineers with high agency who can identify the risks that matter, build practical solutions, and take ownership from initial discovery through verified remediation.
This is a hands-on, high-impact role spanning architecture, source code, testing, and production systems across Phantom’s mobile, web, and backend products. You’ll work directly with engineering and product teams, lead complex security initiatives, and build capabilities that scale across the company. At the Staff level, you’ll set technical direction and raise the bar for how Phantom designs, builds, and ships secure products.
This role is fully remote and open to candidates based in the US, UK and Canada.
RESPONSIBILITIES
- Product Security Ownership: Partner with engineering teams to identify and address security risks across Phantom’s mobile applications, web products, APIs, and backend services.
- Architecture and Threat Modeling: Lead security reviews for new products and major architectural changes, with particular attention to authorization boundaries, sensitive data, transaction integrity, key material, and third-party integrations.
- Secure Product Development: Embed practical security controls into the software development lifecycle, from design and implementation through testing, release, and production operation.
- Code Review and Security Testing: Perform AI assisted security code reviews and targeted testing of high-risk features. Build repeatable approaches that help find vulnerabilities before they reach production.
- Security Tooling: Develop and improve tooling that gives engineers fast, actionable security feedback without creating unnecessary friction. Use automation and AI-assisted workflows where they materially improve coverage or speed.
- Software Supply Chain Security: Harden CI/CD, build, and release systems against supply chain threats, including dependency risk, secrets exposure, build provenance, artifact integrity, and compromised developer or automation workflows.
- Vulnerability Management: Triage findings from internal testing, researchers, bug bounty submissions, and third-party assessments. Work with owners to determine real-world impact and drive issues through verified remediation.
- Incident Response: Support the investigation of product security incidents and suspicious activity. Turn lessons from incidents into durable improvements to product architecture, detection, and engineering standards.
- Technical Leadership: Establish product security patterns and expectations across engineering. At the Staff level, lead ambiguous, cross-functional initiatives and influence architecture beyond any single product team.
QUALIFICATIONS
- 5+ years of experience in product security, application security, security engineering, or software engineering, including experience operating at a senior or staff level.
- Strong understanding of web, mobile, API, and distributed-system security, including authentication, authorization, session management, cryptography, and common vulnerability classes.
- Hands-on experience building or applying AI-assisted security tooling to test applications and APIs, combining automated analysis with source-code review and manual validation.
- Demonstrated ability to review production code in one or more languages such as TypeScript, JavaScript, Rust, Python and Go.
- Experience securing software supply chains and CI/CD systems, including dependencies, build infrastructure, secrets, artifacts, signing, and release integrity.
- Experience threat modeling complex products and translating security risks into concrete engineering requirements.
- Strong judgment when evaluating exploitability, business impact, and appropriate remediation.
- Track record of partnering effectively with engineering and product teams while maintaining a high security bar.
- Clear written and verbal communication, including the ability to explain technical risk to both engineers and non-security stakeholders.
NICE TO HAVES
- Experience securing consumer financial products, wallets, payments, or other systems where client integrity and transaction safety are critical.
- Familiarity with blockchain systems, smart-contract interactions, transaction simulation, signing workflows, or self-custodial wallet architecture.
- Experience securing browser extensions or native mobile applications.
- Experience building and integrating application-security tooling, static or dynamic analysis, security test infrastructure, or policy-as-code controls.
- Familiarity with AWS, Kubernetes, CI/CD systems, and cloud-native service architectures.
- Experience working with bug bounty programs or coordinating external security assessments.
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
As a Trust, Risk & Safety Engineer at Phantom, you’ll build the systems that safeguard our users, products, and platform. Working across the stack, you’ll detect and prevent abuse, assess emerging risks, reduce financial loss, and equip internal teams with the tools and intelligence needed to respond quickly and effectively. The ideal candidate brings high agency, a strong sense of ownership, exceptional technical judgment and product taste, a relentless work ethic, and the emotional intelligence to navigate complex, high-stakes situations.
Responsibilities
- Fraud prevention: Build real-time risk controls and decisioning systems for products such as ACH, debit cards, onramps, off-ramps, and other money movement experiences.
- Scam and abuse detection: Develop signals, models, and product interventions that identify malicious wallets, transactions, applications, and user behavior.
- Identity and compliance infrastructure: Build scalable KYC, sanctions screening, transaction monitoring, case management, and audit systems.
- Data and intelligence: Create pipelines and tools that combine on-chain activity, product data, and third-party signals into actionable risk insights.
- Product safety: Partner with product and engineering teams to design safeguards into new features from the beginning without compromising the user experience.
- Operational tooling: Build internal tools that help Risk, Compliance, Support, and Security teams investigate incidents and take action efficiently.
- Team building: Help establish the technical foundations and engineering culture for a new, high-impact function at Phantom.
QUALIFICATIONS
- Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience
- 8+ years of full-time software engineering experience
- Experience designing and operating reliable, data-intensive production systems
- Strong product judgment and the ability to balance user experience, financial risk, and operational complexity
- Ability to work across frontend, backend, APIs, data pipelines, and third-party integrations
- Demonstrated interest in protecting users and building trustworthy financial products
- Nice to have: Experience with fraud, risk, identity, KYC, AML, sanctions, payments, fintech, or blockchain systems
- English language proficiency
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.
Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.
You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value.
Set the architecture and technical roadmap for agentic commerce, making Replit a single place to discover, buy, and manage the products and services businesses need.
YOU WILL:
- Lead end-to-end purchasing experiences through Replit Agent: translate user intent into relevant options, communicate prices and terms, obtain appropriate authorization, execute purchases, and confirm fulfillment or provisioning.
- Build extensible integrations with merchants, software vendors, and service providers so the platform can expand its commerce offering without rebuilding each workflow from scratch.
- Build on existing Stripe and payments capabilities, extending payment integrations where needed to support new purchasing experiences rather than treating basic payment acceptance as a greenfield problem.
- Design agent-facing APIs and tools with clear contracts, secure credentials, scoped permissions, spending limits, and appropriate confirmation for consequential actions.
- Partner with product and security to support enterprise purchasing requirements such as role-based access, approval workflows, purchasing policies, and auditable transaction histories, while keeping simpler purchases easy.
- Own the purchase lifecycle beyond checkout: provisioning and access, order and subscription state, receipts, renewals, cancellations, refunds, and reconciliation across providers.
- Make agent-driven transactions reliable with idempotency, verified events, durable state, safe retries, and recovery from partial failures; evaluate whether workflows complete the authorized task without duplicate purchases or unintended spend.
- Lead ambiguous initiatives across teams, define incremental milestones, stay hands-on with implementation, and raise the engineering bar through mentoring, design reviews, and production ownership.
REQUIRED SKILLS AND EXPERIENCE:
- A track record of Staff-level technical leadership on complex customer-facing products or platforms, taking ambiguous initiatives from architecture through launch and production operation across multiple teams.
- Strong hands-on engineering and system design skills, including API design, data modeling, distributed workflows, and thoughtful evolution of existing systems.
- Experience building extensible third-party integrations and handling asynchronous events, duplicate requests, partial failures, and changing provider capabilities.
- Strong product judgment: you can turn complex, multi-step workflows into simple user experiences and balance rapid delivery with correctness and long-term flexibility.
- A security-conscious approach to authentication, authorization, credentials, sensitive data, and actions performed on a user’s or organization’s behalf.
- Demonstrated ability to align engineering and cross-functional partners on technical direction, document decisions clearly, and drive execution without relying on reporting authority.
- Experience mentoring engineers and improving the quality of architecture, implementation, and operations beyond your own projects.
- Comfort using AI-assisted development tools while taking responsibility for the correctness, security, and maintainability of the code you ship.
PREFERRED QUALIFICATIONS
- Experience building commerce platforms, marketplaces, purchasing or procurement systems, or products that connect buyers with multiple vendors.
- Experience with agent tool calling, multi-step agent workflows, or evaluations for reliable execution of actions against external systems.
- Familiarity with payment and purchase lifecycles, including authorization, checkout, subscriptions, fulfillment or provisioning, refunds, and reconciliation.
- Experience building enterprise capabilities such as approval workflows, role-based access, purchasing policies, budget controls, or audit trails.
- Experience with Stripe or other payment providers, developer platforms, or partner integration ecosystems.
BONUS POINTS:
- Experience with emerging agentic-commerce protocols, MCP, or delegated authorization for agent-initiated transactions.
- Experience integrating software and service catalogs, pricing and availability, entitlements, or automated provisioning.
- Familiarity with recurring and usage-based costs, renewal management, international purchasing, or multi-provider transaction workflows.
- These are additional strengths, not a checklist; prior experience spanning every commerce domain or payment provider is not expected.
WHAT WE VALUE:
- Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call.
- User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable.
- Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need.
- End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management.
- Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter.
- Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a disciplined, highly autonomous Middle Next.js Developer to build and ship product features for one of our core D2C subscription products. You will own features end to end across a TypeScript monorepo — a Next.js App Router client, a Fastify + Payload CMS API on PostgreSQL, and Cloudflare Workers at the edge — from the moment you receive a task, through breaking it down, estimating, implementing, testing, and observability, to a clean release to production and confirmation that it works for real users.
This is a hands-on engineering role suited for someone who treats production as the standard, not the finish line. Half-tested code, silent failures, and unverified AI-generated output are not acceptable. The codebase is convention-heavy — a layered Feature-Sliced Design structure with strict import rules — and you are expected to work inside those conventions rather than around them. You are accountable for every task you take on and for every area of the product you touch: if it breaks, regresses, or stays half-finished, that is yours to see through. We expect maximum autonomy and real involvement in the product — you work independently within a sprint, communicate risks before they become blockers, and escalate architectural decisions to senior engineers rather than guessing.
KEY RESPONSIBILITIES
FEATURE DEVELOPMENT
- Build features across the Next.js client and the Fastify + Payload CMS backend according to product requirements
- Write code that follows the team's Feature-Sliced Design layering, naming, and import conventions
- Ship changes behind feature flags and A/B experiments, fully localized across every supported locale
- Integrate third-party providers — billing, email/CRM, analytics — over REST APIs and webhooks
QUALITY & RELIABILITY
- Cover functionality with unit, integration, and e2e tests at the level the team expects
- Run a thorough self-review before code review, and review teammates' code with the same rigour
- Fix bugs and perform root-cause analysis for recurring issues
- Optimize page and endpoint performance — rendering and caching strategy, database queries, bundle size
SECURITY & OBSERVABILITY
- Apply secure development practices: schema validation, access control, safe handling of secrets
- Follow observability practices — structured logging, metrics, and alerts — using existing tooling
COLLABORATION
- Break down, estimate, and ship your own tasks to production within the sprint — and stay accountable for them after release
- Own the areas of the product you work in: their stability, performance, and follow-up fixes
- Surface requirement clarifications, estimate changes, and risks early and in writing
- Escalate complex architectural decisions and critical risks to senior engineers
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years of commercial React experience, including 1+ year with Next.js (App Router, Server Components, route handlers, rendering and caching strategies) and solid TypeScript
- Node.js backend experience on a typed HTTP framework (Fastify, Nest, or Express) with PostgreSQL — REST API design, schema migrations, integrations over REST and webhooks (signature verification, idempotency, retries) — plus a working understanding of HTTP/REST, auth mechanisms, and web security fundamentals
- Hands-on with the modern client stack: TanStack Query, Zustand, React Hook Form + Zod, Tailwind CSS, and a React component library such as HeroUI, MUI, or shadcn/ui
- Experience with a code-first headless CMS on PostgreSQL (Payload, Strapi, Directus, or equivalent) — collections, access control, generated types, migrations
- Testing and delivery discipline: e2e tests (Cypress or Playwright) and unit/integration tests (Vitest or Jest), Git flow, code review, working with CI
- Daily use of AI development tools (Claude Code or equivalents), including configuring them for a project — context, instructions, rules, MCP/integrations — with full ownership of the quality, security, and correctness of generated code
- English — B1+
LEADERSHIP ATTRIBUTES
- Owns the outcome — takes a task from requirement to production without waiting to be pushed, and stays accountable for the result and the area it touches
- Maximally autonomous and involved — needs a goal, not step-by-step instructions, and cares how the product performs, not just whether the ticket is closed
- Verifies before trusting — treats AI output, third-party responses, and your own code as unproven until tested
- Structured communicator — surfaces risks, blockers, and estimate changes early, in writing, in a remote team
- Knows the edge of their scope — escalates architectural and security decisions instead of improvising them
- Learns from incidents — fixes the root cause, not just the symptom
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a Business Systems Analyst to join our People Technology team in London. This is a full-time, hybrid role. You’ll support and evolve our Workday Time Tracking and/or Absence Management modules through configuration, project delivery and Tier 2 production support - ensuring a reliable, scalable experience for employees, managers, HR and Payroll teams.
Get to know our
People
team - what drives us, how we work, and what you can expect.
You’ll report to the Senior Manager, Workforce Management. You’ll be the subject-matter expert for how Time Tracking and/or Absence is configured in our Workday tenant, translating business needs into scalable configuration and helping keep the system running smoothly for end users.
Here’s what your day-to-day might look like:
Own Workday Time and Absence Configuration: Gather and document requirements, configure Time Tracking and/or Absence Management, and support changes driven by new business needs, acquisitions or divestitures, and regulatory updates.
Deliver Robust Change and Release Management: Build and maintain functional designs and configuration workbooks; develop and execute unit, integration, regression and UAT test scripts; and assess the impact of Workday’s biannual releases.
Partner Across People, Payroll and Technology: Work with HR, Payroll and business stakeholders to validate time and absence data feeds into pay calculations, and support integrations with workforce-management tools, time clocks, scheduling tools and absence vendors.
Provide Tier 2 Production Support: Investigate and resolve escalated technical and configuration issues involving missed punches, incorrect accruals, calculation errors and approval-routing issues. Diagnose complex configuration, data and integration problems, escalating to Tier 3 or Workday support where needed.
Improve the Employee Experience: Analyse recurring support issues, identify root causes and recommend proactive configuration fixes or process improvements to improve system reliability and the end-user experience.
Build Capability and Confidence: Create and maintain technical documentation, job aids and training materials, and support clear service levels for ticket response and resolution.
What you’ll bring:
Three or more years of hands-on Workday configuration experience in Time Tracking and/or Absence Management; Core HCM experience is a plus.
A solid understanding of Workday business processes, security groups and calculated fields as they relate to Time Tracking and Absence.
Experience gathering requirements, writing functional specifications and translating them into configuration.
Experience designing and executing test scripts, coordinating UAT and completing regression testing.
Strong troubleshooting skills, with experience investigating and resolving complex configuration, business-process and integration issues in a Tier 2 support environment.
Experience using a ticketing system such as Jira, and the ability to balance project priorities with production-support requests.
Clear, confident communication skills with technical and non-technical stakeholders.
Preferred experience
includes Workday Time Tracking and/or Absence Management certification; experience with Legion, Calabrio, Deputy, time-clock/device integrations, third-party absence vendors, multi-country configurations or agile delivery.
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine - our interview typically includes 3-4 stages. Find more about how we hire here.
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
#LI-ID1
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Egypt
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: India
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: Brazil; Colombia; Mexico; Argentina; Chile; Uruguay
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: United States; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About The Role
Help bring Cohere's enablement strategy to life for our field teams in North America. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales.
Key Responsibilities
- Own enablement programs from design through rollout, measurement, and iteration
- Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle
- Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions
- Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI
- Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning)
- Build certification paths that accelerate new seller productivity across regions and cultures
- Maintain and evolve the enablement content platform to ensure global adoption
- Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output
- Work directly with field leadership on joint calls, deal coaching, and in-market visits
- Translate field insights into updated content, playbooks, and qualification guides
- Keep sellers current on product lineup, competitive positioning, and use-case narratives
- Balance live training, program management, and strategic planning across time zones
- Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership
QUALIFICATIONS
- 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred)
- Experience supporting multi-region sales organizations with cultural/time zone awareness
- Proven ability to design and ship programs from scratch
- AI-fluent with track record of scaling enablement using AI tools
- Field-oriented approach—you thrive on direct deal reviews and coaching
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce).
- Clear communication across all levels (reps to leadership)
- Comfort with ambiguity and building in fast-paced environments
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation)
- Enterprise software sales experience
- Sales enablement/instructional design certification
- Hyper-growth enablement scaling experience
- Additional regional languages
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology.
In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares.
You will execute Cohere's strategic narrative through various forms of content including video, podcast, and in-house production. While the role flexes across formats, we see video as the primary and most effective medium. The Executive Producer has dual aims: to grow the personal thought leadership profiles of Cohere's senior voices on their own channels and to deliver Cohere's narrative to the market through company channels.
As Executive Producer, Executive Communications you will:
- Build and execute Cohere's strategic narrative across three storytelling surfaces: Executive Thought Leadership, Policy Storytelling, and Corporate Storytelling
- Partner with the VP Global Communications on narrative architecture and translating Cohere's narrative into content strategy and execution across the aforementioned three storytelling surfaces
- Audit and gap analyses across Cohere's senior voices including the co-founding team, CFO, Chief AI Officer, SVP Government Affairs, and various VPs supporting the business
- Develop content playbooks for predictable inflection moments (regulatory milestones, product launches, customer wins, IPO milestones) to be launched on executive and company pages
- Partner with Marketing to create content for company accounts
- Stand up the production function including stage capture systems, content atomization workflows, and freelance crew networks
- Build AI-enabled workflows using Cohere's own products (Command, North, Embed, Rerank) for transcript-to-asset pipelines, executive prep automation, and narrative consistency
- Initiate executive stage content capture and distribution at major events with lean, scalable production
- Conduct executive content audits and gap analyses across senior voices
- Refine and systematize content production workflows with predictable cadences
- Develop flagship thought leadership pieces and corporate storytelling output
- Scale successful surfaces based on impact analysis and team capacity
You may be a good fit if you:
- Have 8-10 years of experience building executive and corporate narratives from ideation through execution, ideally within a fast-paced, high-growth tech or AI environment
- Are adept are creating production workflows from scratch (stage capture systems, content atomization pipelines)
- Have experience in the high-paced broadcast television environment
- Have experience building trust and rapport with executives and senior leaders naturally
- Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
- Are highly organized and process-driven, with strong project management skills and a bias for action
- Bring high levels of creativity to communications – in format, channel, and storytelling
- Are comfortable navigating organizational dynamics and building strong relationships across all levels
- Thrive in ambiguous, fast-moving environments and know how to ruthlessly prioritize
Ideal Candidate Profile The successful candidate will have experience in strategic communications, content production, and executive storytelling, with the ability to build scalable systems and leverage AI tools. They should be comfortable navigating executive relationships, managing production workflows, and adapting content strategies based on performance data. Experience in tech/AI environments and familiarity with Cohere's product suite would be valuable assets.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Sensor Tower is looking for a Team Manager to join our Investor Vertical. In this role, you will have the exciting opportunity to own and execute on our expansion strategy with our London-based team. Sensor Tower Team Managers are dynamic, player-coach positions in which you will manage your own book of high-leverage accounts, as well as direct a team of your own Account Managers (50% own book / 50% team leadership). The team currently has one Account Manager with plans to hire a second shortly after this Team Manager is ramped, making it the perfect opportunity for senior sales professionals who want to break into management and build their own team.
WHAT YOU WILL DO:
- Directly own relationships with Sensor Tower’s most strategic EMEA-based Investor accounts, which include hedge funds, private equity firms, and venture capital firms.
- Manage a team of Account Managers, each with their own book of business, with the primary objective of hitting team GRR and NRR milestones.
- Hire, train, and mentor new Account Managers with high upside potential.
- Analyze companies that operate in the digital economy to add value to your clients and showcase Sensor Tower’s alternative data product suite.
- Work cross functionally with the Investor Vertical’s NYC-based and HK-based teams, as well as other departments like Marketing, Data Science, Product Management, etc.
EXPERIENCE WE ARE LOOKING FOR:
- 8-12 years of experience working at or with financial institutions, with much of that experience in a consultative sales or sales management position.
- Past exposure to strategic/enterprise data sales or account management.
- Proficiency in financial analysis, with experience leveraging large datasets and AI.
- Comfortable juggling multiple priorities while maintaining a high standard of professionalism and follow-through.
- Exceptionally organised, detail-oriented, and process-driven. Thrives in fast-paced environments and keeps operations running smoothly.
- Excellent communicator who brings both polish and personality to internal and external interactions.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
As WHOOP continues to scale, North America remains our largest and most strategically important commercial market. The AVP, Sales — North America will be responsible for accelerating growth, expanding distribution, strengthening strategic partnerships, and building the commercial organization required to take WHOOP to the next level.
The AVP, Sales — North America is responsible for leading the sales and distribution strategy for WHOOP across the United States and Canada.
This leader will own the North American commercial plan across retail, wholesale, strategic accounts, and other third-party channels, with a clear focus on driving profitable revenue growth and membership acquisition.
The role requires a leader who can operate at both the strategic and tactical level: setting the commercial vision, developing executive relationships with our most important partners, negotiating major opportunities, and ensuring outstanding execution in stores and across channels.
The successful candidate will be a builder; someone who can scale a high-performing organization, create new growth engines, and continuously raise the standard for commercial execution.
RESPONSIBILITIES:
NORTH AMERICA COMMERCIAL STRATEGY
- Develop and execute the North America sales strategy and annual operating plan for WHOOP.
- Own regional sales targets, forecasts, channel strategy, and commercial performance.
- Identify and prioritize the largest opportunities to increase distribution, market share, and membership acquisition.
- Balance near-term revenue delivery with long-term category development and brand building.
- Partner with the WHOOP leadership team to shape the broader WHOOP commercial strategy.
RETAIL & DISTRIBUTION
- Lead the strategy to expand the WHOOP presence across national, regional, specialty, sporting goods, electronics, and other relevant retail channels.
- Build a distribution network that makes WHOOP increasingly accessible to mainstream consumers while protecting its premium positioning.
- Develop channel strategies that maximize productivity rather than simply maximizing doors.
- Establish standards for merchandising, retail execution, product demonstration, inventory availability, and member acquisition.
- Identify opportunities to create new retail experiences and points of presence.
- Continuously evaluate distribution gaps relative to competitors.
STRATEGIC ACCOUNTS
- Build and maintain C-suite and senior executive relationships with the most important WHOOP retail and strategic partners.
- Lead negotiations for major commercial agreements, launches, exclusives, promotions, and strategic partnerships.
- Establish joint business plans with key accounts and hold partners accountable for agreed growth objectives.
- Develop relationships that go beyond transactional selling to create long-term strategic value for both WHOOP and its partners.
- Represent WHOOP externally with major customers, partners, and industry stakeholders.
SALES PERFORMANCE & COMMERCIAL EXCELLENCE
- Deliver the North American sales target.
- Be accountable for sell-in, sell-through, inventory productivity, revenue, and membership acquisition.
- Establish rigorous sales forecasting, pipeline management, and performance-management processes.
- Develop channel-level economics and ensure commercial decisions are grounded in contribution margin and lifetime value.
- Establish clear targets and KPIs for the sales organization and individual account teams.
- Identify and address performance gaps quickly.
- Build a culture of data-driven decision making and operational excellence.
GO-TO-MARKET & LAUNCH EXCELLENCE
- Partner with Marketing, Product, Operations, and Finance to deliver major product and membership launches.
- Develop channel-specific launch strategies that maximize awareness, distribution, availability, and conversion.
- Ensure sales organizations and retail partners are fully prepared for launches.
- Establish best practices for retail training, merchandising, demos, sampling, and consumer education.
- Ensure WHOOP maintains a consistent and premium brand experience across all channels.
TEAM LEADERSHIP
- Build and lead a high-performing North American sales organization.
- Define the appropriate organizational structure across key accounts, retail, channel development, sales operations, and strategic partnerships.
- Recruit, develop, and retain exceptional commercial talent.
- Establish a culture of high standards, accountability, urgency, and collaboration.
- Ensure the organization remains highly connected to global WHOOP commercial and functional teams.
CROSS-FUNCTIONAL LEADERSHIP
- Partner closely with Marketing, Growth, Finance, Operations, Supply Chain, Product, Membership, and Customer Experience.
- Create a single North American commercial plan across functions.
- Ensure sales priorities are aligned with company-wide strategic objectives.
- Bring market, consumer, competitive, and retailer insights into global decision-making.
- Act as the voice of the North American customer and retail ecosystem within WHOOP.
QUALIFICATIONS:
REQUIRED
- 15+ years of experience in sales, commercial leadership, or general management within consumer technology, consumer electronics, wearables, fitness, health technology, or another relevant premium consumer category.
- 8+ years leading large-scale sales or commercial organizations.
- Proven track record of delivering significant revenue growth in North America.
- Deep experience with national retail, specialty retail, wholesale, and/or omnichannel businesses.
- Demonstrated success negotiating and managing relationships with major US retailers.
- Strong understanding of both physical retail and e-commerce.
- Experience building and scaling high-performing sales organizations.
- Strong financial acumen and experience managing forecasts, budgets, and commercial economics.
- Demonstrated ability to operate effectively with C-suite executives, both internally and externally.
- Exceptional communication, negotiation, and influencing skills.
- Willingness to travel regularly.
PREFERRED
- Experience scaling a premium consumer technology or connected-device brand.
- Experience with subscription, membership, or recurring revenue businesses.
- Experience taking a consumer technology product from enthusiast adoption toward mainstream adoption.
- Experience working across both DTC and third-party channels.
- Passion for health, fitness, human performance, and technology.
- Experience in a high-growth, entrepreneurial environment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $180,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Program Manager for our Operational Support team, you will lead the design and delivery of large-scale programmes across the SMB Hub — from structured engagement frameworks to communications and change initiatives — that keep the Hub's commercial priorities moving and measurable. As a Program Manager, you will work closely with Sales, New Partner Experience (NMX), Account Management and Partner Support leads to ensure the right initiatives land at the right time, applying a recognised delivery methodology to keep programmes on track.
This is an ideal role for an individual with strong project and time management skills who can manage multiple concurrent programmes end-to-end, while also designing long-term frameworks that drive lasting change across a large, fast-moving operation.
The Team
The SMB Hub brings together our commercial teams — Sales, New Partner Experience (NPX), Account Management and Partner Support — responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners across Europe, supported through our in-house contact centre in Manchester and third-party providers.
The Operational Support team is the glue that holds the Hub together. Within the team, we own workforce management (WFM), commercial excellence, tooling and automation — and this role is central to delivering change, ensuring effective communication throughout the Hub, and driving commercial excellence for our partners and the Hub as a whole.
Core Responsibilities
Programme & Change Management
Lead end-to-end delivery of large-scale SMB initiatives — from scoping and governance through to sign-off, communications and reporting — so senior teams can track commercial impact.
Apply a consistent, recognised methodology (PRINCE2 or Six Sigma) to give initiatives clear milestones, risk management and quality control.
Design and embed a structured engagement framework for the Hub, defining how initiatives are prioritised, resourced and measured.
Strategic Planning
Translate Hub priorities into actionable delivery plans that support commercial objectives, such as Ad revenue growth and partner adoption of Ads and Offers.
Monitor delivery and engagement metrics (e.g. Peakon, adoption rates) and use the insight to adjust plans, manage risk and support decision-making.
Collaborate with senior leadership across Sales, NMX and Account Management to align delivery capacity with Hub priorities.
Stakeholder Engagement & Communication
Own the SMB communications strategy — channel ownership, sequencing and accountability — to improve clarity and consistency of key messages.
Produce clear, structured reporting that translates operational detail into decisions for senior stakeholders.
Act as the conduit between Sales, NPX, Account Management, Partner Support and Ops, keeping a wide stakeholder group aligned and informed.
What You'll Be Doing
Leading delivery of the Hub's structured engagement framework, defining how initiatives are prioritised and measured.
Designing and implementing strategic communications and change initiatives, ensuring cross-functional alignment and coaching teams to embed new ways of working.
Applying PRINCE2 or Six Sigma to bring rigour, clear milestones and risk management to SMB programmes.
Delivering the Hub's career pathway and capability-building initiatives, connecting development and learning to progression.
Championing change and identifying new ways of working with Sales, NPX and Account Management to ensure agents have the right tools and content.
Partnering with the commercial excellence and central teams to build robust plans that drive change through better engagement, improved efficiency or increased capability.
Linking delivery directly to commercial outcomes, such as Ad revenue growth and partner adoption of Ads and Offers.
Identifying risks and inconsistencies before they affect delivery, escalating and problem-solving with appropriate autonomy.
What You'll Need to Thrive
This is a delivery-focused role that will require an individual who can manage a number of competing priorities across a live, fast-moving Hub while keeping sight of the bigger picture. The successful candidate will be structured, comfortable applying a recognised delivery methodology, and confident communicating with stakeholders at all levels, including senior leadership.
The required skills include:
Strong project and programme management skills, ideally with a PRINCE2 or Six Sigma qualification (or clear demonstrable working knowledge)
Excellent time management — able to prioritise, sequence and protect delivery quality across multiple workstreams
Strong written and verbal communication skills, with the ability to flex style for different audiences, including senior stakeholders
Proven ability to lead and deliver complex plans against deadlines, with a clear prioritisation model
Comfortable working with data and metrics to track and evidence impact, not just activity
A collaborative approach; able to bring the right people together across functions and build trust quickly
The desired experiences include:
Typically 3+ years' experience in project or programme delivery, operations, or a comparable environment
Is either Six Sigma or Prince2 methodology (or equivalent) certified (Preferred)
Experience delivering communications, engagement or change initiatives at scale
Experience working within a commercial or contact-centre operating environment
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.
We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine — our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate Services Sourcing team for the Deliveroo and Wolt brands, driving strategic category management and delivering commercial value across a multi-million-pound indirect spend portfolio.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Global Sourcing team within our Global Procurement organization, reporting into the Director, Head of Global Strategic Sourcing. You will lead a team of five (5) managing a broad portfolio across EMEA (including Professional Services, Global Security, Facilities/Real Estate, BPO, HR/Benefits, and Contingent Workforce), while partnering with the DoorDash Corporate Services team to capture global enterprise synergies.
Here’s what your day-to-day might look like:
Category Strategy & Leadership
Lead and develop a high-performing sourcing team
of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio.
Build and execute multi-year category strategies
that increase category maturity, optimise total cost of ownership (TCO), and unlock value beyond traditional cost savings.
Partner with DoorDash sourcing leads
to align global category strategies, leverage enterprise scale across brands, and capture cross-regional synergies.
Execution & Supplier Management
Own the end-to-end sourcing lifecycle
for high-stakes corporate procurement, including data analysis, RFx creation, proposal evaluation, and complex contract negotiations (MSAs/SOWs).
Act as a trusted advisor and escalation point
for executive stakeholders across G&A functions (Finance, Legal, HR, Security) and core business lines.
Establish best-in-class supplier ecosystems
, tracking performance, SLAs, and supplier risk while embedding ethical and sustainable sourcing (ESG) practices.
Contribute to procurement transformation initiatives
, championing new tooling, AI-driven sourcing workflows, and continuous process improvements.
What You’ll Need to Thrive
Essential
Significant experience in Corporate Services Sourcing
, with a proven track record of developing and executing strategic category plans across indirect spend categories.
Demonstrated people management capability
, with experience leading, mentoring, and developing high-performing sourcing professionals.
Strong commercial and negotiation acumen
, with proven ability to structure and negotiate complex commercial agreements (MSAs, SOWs) and utilise TCO modelling.
Exceptional stakeholder engagement and communication skills
, capable of influencing senior leaders, managing matrixed business partners, and driving cross-brand collaboration.
Deep risk management expertise
, including third-party risk assessments, contract governance, and mitigation strategies within multi-jurisdictional environments.
Nice to Have
Experience working within the technology sector or high-growth, fast-paced marketplace environments.
Proficiency with modern procurement and CLM platforms (e.g., Coupa, NetSuite, Pivot) and enthusiasm for applying AI tools in day-to-day sourcing workflows.
Experience operating across European markets and diverse regulatory/legal structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоWarsaw, Poland; Prague, Czechia; United Kingdom
УдалённоUnited Kingdom
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УдалённоColombia; Mexico; Argentina; Brazil; Chile; Panama
УдалённоКанада, Великобритания, США; This role is fully remote and open to candidates based in the US, UK and Canada; We strongly encourage candidates of all backgrounds to apply
УдалённоWe strongly encourage candidates of all backgrounds to apply
ГибридFoster City, CA
УдалённоmiddleUkraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief