Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
We are seeking a detail-oriented Virtual Medical Administrative & Patient Engagement Coordinator to support our Medical Wellness and Health Optimization practice. The ideal candidate has prior U.S. healthcare administrative experience and excels at navigating insurance eligibility transitions, outbound patient engagement, and multi-platform scheduling with speed and accuracy.
Key Responsibilities
1. Medical Administration (Primary Priority)
Collect insurance details, process patient intake/registration, and verify eligibility and benefits (VOB).
Enter and update demographic and clinical administrative data in
Tebra
.
Support cash-pay workflows and document tracking in
Avexcia
.
Upload medical records and track missing documentation.
Provide administrative support to the billing team during the insurance rollout.
2. Patient Engagement & Outbound Calls (Secondary Priority)
Make outbound calls to existing and prospective patients to convert inquiries into bookings.
Follow up on incomplete registrations and unconfirmed appointments.
Maintain detailed records of all patient interactions in the PM system.
Direct and escalate clinical questions to medical providers appropriately.
3. Reception & Scheduling (Third Priority)
Answer inbound phone calls using
Ooma
.
Manage, schedule, and reschedule appointments in
Mindbody/Legacy
.
Answer general patient inquiries and route messages to appropriate team members.
Requirements
Experience:
Strong medical administrative or virtual medical assistant experience at a U.S.-based practice.
Insurance Knowledge:
Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems.
Software Familiarity:
Experience using Tebra and Mindbody (or comparable systems like Kareo, eClinicalWorks, etc.).
Communication:
Excellent spoken and written English with a professional, warm phone demeanor for outbound calls.
Skills:
Strong data entry skills, high attention to detail, and ability to work independently.
Compliance:
Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm, CST.
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
Location: Saint Thomas, Virgin Islands, U.S.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Amsterdam, Netherlands
We are looking for an experienced Economy & Balancing Game Designer who can design, model, and tune the economies, progression, and reward systems of casual HTML5 games played by millions of people worldwide.
As part of one of our multidisciplinary game development teams, you will design, model, balance, test, and iterate game economies from early concept through live operations. You understand that a great casual game economy is not just “generous” or “tight”: it paces progression, makes every reward feel earned, gives every purchase a clear purpose, and stays healthy for years.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team, CoolGames is the right place for you.
About the role
As an Economy & Balancing Game Designer at CoolGames, you take ownership of the economies inside our casual games: the sources, sinks, progression, and reward systems that decide how players earn, spend, and advance. You will design systems that are fun, fair, understandable, and commercially effective. And you own the outcome: not just the analysis behind the numbers, but the retention and revenue they produce.
You will be part of a multidisciplinary agile team. Together, you will work on new titles, improve existing live games, and help shape the models, tools, and processes that make good economy design scalable across our portfolio. Because our games run on a range of platforms with different monetization models, you know how to make an economy work whether it is driven by in-app purchases, ads, or a subscription platform.
On new games you are involved from the very first design sessions, so that the economy, its sinks, and its progression are designed in from the start rather than balanced after the game has been built. On live games you take the economy apart per title, in enough depth to say what a change will do before it ships, and you model and simulate that change rather than shipping it and reading the result afterwards.
You are comfortable working both creatively and analytically. You can feel when a progression curve or a reward loop is right, but you also know how to validate that instinct through models, simulations, A/B tests, and player data.
About You
You are proactive and thrive on taking ownership and responsibility. You care deeply about how players feel when they play, and you know that a healthy economy and a great player experience are the same goal, not a trade-off. You know how to design systems that motivate without manipulating, monetize without frustrating, and reward without devaluing progress.
If you are:
An experienced Economy, Systems or Balancing Game Designer
Ready to work on long-lasting casual titles, and to move between them when needed
A strong believer in teamwork
Are not afraid of innovation and learning new tools on the go
Then you are on the right track to be a great match with Coolgames.
Responsibilities
Design and balance the economy, progression, and reward systems of our casual games, from the first design sessions of a new title through live operations
Own the revenue outcome of the economies you design
Build and maintain the economy models, balancing sheets, and simulations for each title, in enough depth to say what a change will do before it ships.
Use player data and A/B tests to find friction points, progression bottlenecks, and monetization opportunities, and to show, with data, where balancing proposals from game and level designers will take retention and revenue.
Design motivation loops and a cohesive ecosystem of LiveOps events that work together rather than compete for player attention
Communicate design rationale, trade-offs, and recommendations clearly to the team and the studio, and take ownership of a title’s economy when moving between projects.
Research how comparable games in our genres structure, pace, and price their economies, and keep that as the reference we balance and price against.
Requirements
Requirements
5+ years designing, balancing, and operating the economies of successful, released free-to-play games on mobile and/or HTML5, including casual or puzzle titles.
Comfortable being accountable for a title’s KPIs: you make and defend decisions
Advanced spreadsheet and modeling skills: balancing, simulation, and forecasting models, and fluent use of AI tools to build and analyze them faster.
Strong analytical mindset: you design and evaluate data, translating it into concrete design changes.
Deep understanding of player motivation, retention mechanics, LiveOps, and monetization design, and the empathy to feel what our casual audience will and won’t accept.
Independent and proactive, quick to get up to speed on a new game and its audience, with excellent English and experience working in remote, multidisciplinary teams.
A habit of benchmarking: you know the economies of the leading games in our genres well enough to say where ours sits against them.
Benefits
What we can offer you
An international team of 80+ professionals from almost 20 different countries;
Work closely with some of the biggest upcoming game platforms in the world on high-quality casual games that are played by millions of players;
Competitive remuneration;
A flexible remote working environment;
A very open, informal, and international company culture where everyone can make a difference.
Apply
Do you love building game economies that players find fair, motivating, and worth investing in, and that stay healthy for years?
Then we would love to hear from you. Please include your CV and, where possible, a portfolio, economy models or balancing sheets, shipped games, design documents, or examples that show how you think about progression, monetization, and player experience.
Location: Bangalore, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns.
This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand.
Roles and Responsibilities
Video Production & Editing:
Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings.
Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand.
Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube
Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory)
Graphic Design & Branding:
Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets.
Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics.
Maintain and uphold DBSync’s brand guidelines across all produced creative assets.
Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts.
Manage project timelines to deliver high-quality assets within agreed sprint cycles.
Skills and Qualifications:
Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus).
Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production.
Software Proficiency:
Video/Motion: Adobe Premiere Pro, After Effects,
Veed.io
, or similar video editing tools.
Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva.
AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory)
Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required.
Skills:
Solid understanding of layout, typography, color theory, and composition.
Basic audio editing and cleanup skills (noise reduction, leveling, background music integration).
Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals.
Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: South Africa
About Us
We're an established retention marketing agency specializing in email, SMS, and push for DTC ecommerce brands. We have nearly a decade in business and have partnered with hundreds of brands across the US, UK, Australia, and Europe. We help ambitious brands get more revenue from the customers they already have, and our reputation brings a steady flow of qualified leads to our door.
What You'll Do
Run discovery and proposal calls with inbound and referral leads, using our proven sales framework and scripts.
Respond to new leads within 15 minutes so prospects show up excited and ready to talk, with a target of 75%+ attendance.
Own the full follow-up process in HubSpot, so every deal moves forward with a clear, dated next step.
Grow existing accounts by offering seasonal upgrade packages to clients who already trust us.
Work with leadership on deal scoping and pricing within clear pricing tiers.
Share insights with marketing on lead quality so the pipeline keeps getting stronger.
Requirements
2–5+ years of experience closing B2B deals. Agency services or ecommerce SaaS experience is a big plus.
A consultative selling style, backed by a methodology such as SPIN, Sandler, or similar.
Exceptional spoken English. You're confident, clear, and credible with founders and senior marketers.
Based in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients.
Disciplined CRM habits. You keep HubSpot accurate in real time because you know clean data closes deals.
A coachable, growth-oriented mindset. You love feedback and apply it on your very next call.
Benefits
Warm leads only.
Every conversation is with someone who came to us through inbound or referrals.
You won't start from scratch.
You'll have a documented sales playbook, proven scripts, and a full library of recorded calls to learn from on day one.
Direct access to leadership.
You'll report directly to the CEO and get real coaching, real feedback, and real visibility.
Global, senior-level conversations.
You'll speak daily with founders and marketing leaders across four markets.
Real impact.
Your feedback on lead quality and deal scoping will help shape how we sell and grow.
Fully remote.
You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients.
УдалённоBased in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients; You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients
Location: Bangkok, Thailand
Males and Females welcome
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (
www.strangersoccer.com)
is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Job Description
Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure.
Working Hours
Shifts will be assigned each week during the following timeframes:
Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm
Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm
Key Responsibilities
Be an ambassador of the Stranger Soccer brand at the games
Facilitate numerous soccer games around Bangkok.
Ensure an OUTSTANDING game experience from start to finish
Be ready to step in and play, to cover for any no show players or Hosts
Report issues back to Operations Management
Requirements
FUN outgoing personality
Understanding of and passion for soccer
Excellent people and communication skills
Previous experience in customer service is a plus
To apply, please visit
https://www.strangersoccer.com/official-host
and fill in the application form there.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Head of People
Level:
Director
Location:
Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel:
Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment.
About this role
We are currently planning for a significant increase in scale, and we are building the People function that can carry it.
This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values.
The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you.
The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you.
What you’ll do
Build the talent management function
Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People.
Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap.
Propose the team around it, and decide what we build in-house and what we buy or borrow.
Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders.
Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities.
Own the performance system
Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands.
Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth.
Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality.
Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it.
Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities.
Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it.
Build how people join, learn, and are led
Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems.
Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management.
Extend into leadership development and broader learning as the function matures.
Shape culture and listen to employees
Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward.
Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy.
What this role is not
Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here.
Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions.
Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well.
Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience.
Who we’re looking for
Required
7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one.
You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle.
You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality.
You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves.
You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template.
You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around.
You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked.
A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization.
Judgment and prioritization. You decide what slips and say so plainly.
Preferred
Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience.
Experience working across multiple countries, including sub-Saharan Africa.
Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold.
Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead.
Exposure to compensation design or close work with a total rewards team.
Professional French or Portuguese.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen.
United States
Base Salary: $134,400
Annual Benefits Stipend: $21,393
Bonus Target: 15%
United Kingdom
Base Salary: £94,605
Annual Benefits Stipend: £2,760
Bonus Target: 15%
Kenya
Base Salary: $106,282
Annual Benefits Stipend: $8,453
Bonus Target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
Location: Bologna, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
WHY Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
team.
This position is based in Bologna
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the
base salary
range is €31,320 – €37,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Account Manager – Bologna
WHY Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
team.
This position is based i
n Bologna (Emilia Romagna).
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the
base salary
range is €31,320 – €37,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Philippines
We are seeking a highly capable and articulate Front Desk Medical Virtual Assistant to support our client's Family Medicine practice. The ideal candidate has extensive hands-on experience with AthenaHealth EMR, a strong familiarity with primary care clinical terminology and CPT codes, and demonstrated expertise in managing patient scheduling, insurance verifications, and phone communications for a diverse patient demographic, including a high volume of Medicare seniors.
Key Responsibilities
Patient & Telephone Support:
Efficiently handle inbound and outbound calls via Intermedia Unite / UNITE VoIP. Provide warm, patient, and crystal-clear assistance to patients—especially elderly Medicare beneficiaries—answering inquiries and managing clinic communications.
Scheduling & Intake:
Coordinate patient appointments, follow-ups, and calendar management directly within
AthenaHealth EMR
.
Verification of Benefits:
Conduct thorough Verification of Benefits (VOB) prior to visits, confirming coverage eligibility for standard Medicare, Medicare Advantage, and commercial plans.
Clinical Administrative Support:
Leverage clinical familiarity (such as understanding common Family Medicine CPT/ICD-10 codes and visit types) to ensure accurate appointment routing and patient intake.
Clinic Coverage:
Provide dependable, uninterrupted coverage during all operating hours of the practice.
Requirements
EMR Expertise:
Minimum
2+ years of hands-on experience using AthenaHealth
in a U.S. clinical setting.
Healthcare VA Background:
At least 2–3 years of experience as a remote Medical Virtual Assistant supporting a U.S. outpatient clinic.
Clinical Knowledge:
Practical familiarity with Family Medicine procedures, CPT codes, and verification of benefits procedures.
Schedule:
Ability to commit fully to working all hours that the clinic is open.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8:30 am to 5 pm EST.
Location: Nicaragua; Ecuador; Honduras; El Salvador; Guatemala; Colombia
We are seeking an articulate and experienced Front Desk Medical Virtual Assistant to support our client's Primary Care practice across multiple clinic locations. The ideal candidate has prior hands-on experience using eClinicalWorks (eCW) in a U.S. healthcare setting and is highly capable in managing patient scheduling, conducting insurance verifications, and applying basic CPT knowledge with clear enunciation for an older Medicare patient population.
Key Responsibilities:
Patient Call Management:
Manage inbound and outbound patient calls efficiently via Intermedia Unite / UNITE VoIP with patience, warmth, and high voice clarity.
Scheduling & Intake:
Handle appointment scheduling, cancellations, and appointment coordination directly within
eClinicalWorks (eCW)
, actively encouraging walk-in patients to schedule in advance.
Pre-Registration & Verification:
Assist with patient pre-registration and perform thorough Verification of Benefits (VOB) prior to visits for Medicare, Medicare Advantage, and commercial plans.
Multi-Location Support:
Support multiple clinic locations while maintaining excellent patient communication, answering inquiries, and handling follow-ups.
Clinical Administrative Support:
Leverage clinical familiarity (including standard primary care CPT codes and visit types) to ensure accurate scheduling and intake routing. No medical billing duties required.
Clinic Coverage:
Provide reliable, uninterrupted coverage during all operating hours of the practice.
Requirements
EMR Expertise:
Minimum
2+ years of mandatory hands-on experience using eClinicalWorks (eCW)
in an active U.S. clinical environment.
Healthcare VA Background:
At least 2–3 years of experience working remotely as a Medical Virtual Assistant for a U.S. outpatient clinic.
Clinical Knowledge:
Practical familiarity with primary care procedures, standard CPT codes, and verification of benefits workflows.
VoIP Software:
Experience using cloud VoIP platforms (familiarity with
Intermedia Unite / UNITE VoIP
is preferred).
Schedule Commitment:
Full commitment to work all hours that the clinic is open without schedule conflicts, flexibility to work on weekends. 40 hours per week.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is not set yet; the client needs the medical assistant to work all hours the clinic is open! Must be flexible to work on weekends.
УдалённоNicaragua; Ecuador; Honduras; El Salvador; Guatemala; Colombia
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
Supabase Storage https://supabase.com/docs/guides/storage is a scalable and high performance object storage service and is one of our fastest growing services. The current landscape of tools for uploading, storing, processing and delivering assets is complicated. Developers are forced to think about regions, caching, codecs and security before they can start uploading anything.
We are looking for engineers to solve this problem once and for all!
You will be working across the entire stack - client libraries, CLI, CDN, the storage server and the deployment infrastructure. One day, you might focus on improving upload resilience in iOS applications; the next, you could be optimizing the S3 protocol for efficient retries or finding ways to accelerate upload processing.
You will be contributing to both our open source server https://github.com/supabase/storage and upstream dependencies we use, like the TUS server https://github.com/tus/tus-node-server/pulls?q=sort%3Aupdated-desc+is%3Apr+author%3Afenos+is%3Amerged.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
- Improving our analytics bucket offering and improving the storage of open file formats like iceberg and ducklake
- Asset optimization to speed up delivery for websites and mobile applications
- Building out our edge network to speed up uploads and build features like automatic cache invalidation
- Improve the performance, observability, and reliability of our storage server
- Work with the frontend team to build a fast, powerful storage explorer
- Improve our APIs, client libraries and CLI to provide an exceptional end-to-end DX for our users
- Resolve escalated support issues, while also identifying and resolving systemic issues across the platform
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years backend engineering experience of running Node.js in production
- Have experience with highly scalable, distributed systems
- Are comfortable with working across the stack - backend application development, some infrastructure work including deploying, monitoring and scaling the service
- Posses familiarity with observability tools (OpenTelemetry, Prometheus, Grafana) and performance tuning
- Have experience with production-grade PostgreSQL usage, including tuning and troubleshooting
- Demonstrate an ownership mentality: driving projects end-to-end
- Display empathy towards developer experience
NICE-TO-HAVE
- Prior experience working on developer tools
- Solid knowledge of cloud infrastructure (AWS, GCP or Azure) and containerization (Docker, Kubernetes)
- Direct experience designing and operating large file upload/download pipelines at scale
- Deep, practical CDN integration and optimization knowledge
- Experience with image and video processing tools (sharp, dssim, ffmpeg), formats and codecs (AVIF, WebM, Brotli) is a plus
- Experience with the frontend ecosystem (Next.js, React, etc) is a plus
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution. Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals.
Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work.
Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis.
Key responsibilities
Serve as incident commander for Safeguards incidents from declaration through closure
Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams
Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on
Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications
Run post-incident reviews, assign action items to named owners, and track them through closure
Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement
Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident
Take part in after-hours and weekend incident coverage on a rotating basis
Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics
Draft and maintain runbooks and standard operating procedures
Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result
Maintain the incident record and the metrics that show leadership how the program is performing
Minimum qualifications
Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support
Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity
Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership
Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny
Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them
Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated
Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking
Ability to participate in after-hours and weekend incident coverage on a rotating basis
Preferred qualifications
Experience joining an incident response function early and helping write runbooks and review processes
Experience with incidents involving AI systems
Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications
Experience working with threat intelligence or security investigation teams during an incident
Experience with regulatory or external incident reporting and disclosure
Experience running an on-call rotation or support escalation queue, including setting and measuring response targets
Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality
Working knowledge of SQL or similar tools for analyzing incident and queue data
Experience designing and facilitating tabletop exercises
Genuine interest in AI safety and responsible technology development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
We're looking for an experienced engineering leader to own one of the most critical areas within Platform: the runtime and stateful systems Sentry runs on. You'll lead multiple engineering teams and Staff engineers responsible for OLTP and OLAP databases, real-time compute and stream processing, blob storage, and distributed caching.
These systems power Sentry's products, including Seer, and are mission-critical to the business. When they perform well, every product team moves faster. When they don't, the whole company feels the impact.
You'll set the technical vision across these systems, lead significant architectural changes, and develop the engineering leaders and teams responsible for building and operating them. This role requires someone who brings deep technical judgment, thinks strategically, and has a track record of driving complex engineering initiatives from concept through execution.
You'll have the opportunity to shape both the technical direction and organizational growth of a critical part of Sentry's platform as our products and infrastructure continue to evolve.
This is a hybrid role based in the San Francisco Bay Area, with an expectation of working from our San Francisco office three days per week.
IN THIS ROLE YOU WILL
- Lead multiple engineering teams and Staff engineers responsible for the runtime and stateful systems supporting Sentry, Seer, and the products built on top of them.
- Set the technical vision and strategy across multiple systems, identifying opportunities to evolve our architecture as the business scales.
- Drive significant architectural changes and technical initiatives, making informed tradeoffs around scalability, reliability, performance, cost, and complexity.
- Provide technical leadership across teams, working closely with senior engineers to evaluate architectural decisions, challenge assumptions, and establish technical direction.
- Own the execution and operational excellence of mission-critical systems, ensuring teams deliver reliable, scalable, and high-performing platform components.
- Build and develop a strong engineering organization, including hiring, mentoring, and growing engineering managers and senior technical leaders.
- Foster a culture of engineering excellence, technical accountability, and continuous improvement.
- Partner across Platform, Infrastructure, and Product to align priorities, navigate ambiguity, and deliver complex, cross-functional initiatives.
- Anticipate evolving product and infrastructure needs, identifying opportunities to build new platform capabilities and improve existing systems.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy solving complex distributed systems problems and have strong opinions about architecture, backed by experience and sound technical judgment.
- Thrive in roles where you're equally responsible for technical direction, execution, and developing engineering leaders.
- Like taking ownership of ambiguous technical challenges, establishing a clear strategy, and bringing teams together to execute.
- Are passionate about building large-scale systems where reliability, performance, and efficiency directly impact the business.
- Enjoy partnering with senior engineers, challenging technical assumptions, and helping teams make thoughtful architectural decisions.
- Take pride in building high-performing teams, developing future leaders, and raising the engineering bar.
- Want to shape the runtime foundation supporting Sentry's products and AI capabilities for years to come.
QUALIFICATIONS
- 12+ years of experience in backend, platform, or infrastructure engineering, with significant experience designing and operating large-scale distributed systems.
- Director-level engineering management experience, or equivalent senior engineering leadership experience overseeing multiple teams at comparable scale and complexity.
- Deep technical expertise in at least one of the following domains:
- OLTP databases
- OLAP databases
- Real-time compute and stream processing
- Blob/object storage
- Distributed caching
- Demonstrated experience driving significant architectural changes, including evaluating technical tradeoffs, establishing direction, and leading implementation.
- Strong technical judgment and the ability to engage deeply in architectural discussions across multiple distributed systems domains.
- Proven track record of leading complex, cross-functional engineering initiatives from strategy through execution, with measurable technical or business impact.
- Experience hiring, developing, and leading engineering managers and senior technical talent.
- Strong communication and organizational leadership skills, with the ability to articulate technical concepts, influence senior stakeholders, and align teams around a shared strategy.
- Experience operating mission-critical infrastructure with a strong understanding of reliability, scalability, performance, and operational efficiency.
The base salary range that Sentry reasonably expects to pay for this position is $300,000 to $450,000 USD, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Software Development Engineer In Test, ML/AI
At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences.
We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference!
Overview
We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.
What you’ll do
Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components.
Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows.
Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios.
Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness.
Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java.
Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation.
Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution.
Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems.
Improve automation reliability, reduce flakiness, and optimize execution efficiency.
Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows.
Collaborate across teams to establish scalable quality standards, tooling, and guidelines.
Required qualifications
Bachelor’s degree in Computer Science or equivalent
5+ years of experience as an SDET or QE engineer focused on backend and distributed systems.
Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences.
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Strong experience testing RESTful APIs, microservices, and distributed architectures.
Proficiency in Python, Java, JS or similar languages for automation development.
Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium.
Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.).
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker).
Familiarity with databases, monitoring, and observability tools.
Strong understanding of SDLC, Agile methodologies, and release processes.
Excellent problem-solving, debugging, and communication skills.
Preferred qualifications
Experience validating ML outputs using statistical analysis or scenario-based testing approaches.
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
Prior work in content moderation ML, security, fraud detection, or adversarial ML.
Experience testing high-scale, low-latency online services.
Experience with Databricks or similar ML platform tooling.
Familiarity with Node.js, React, or modern frontend technologies.
Experience testing mobile, console, or other non-PC platforms.
What sets you apart
Strong combination of automation engineering and delivery ownership.
Ability to drive quality across complex cross-functional initiatives.
Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions.
Proven risk management and dependency coordination skills.
Ability to influence engineering teams and promote quality guidelines.
Passion for scalable, reliable, and maintainable automation systems.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$114,900
—
$172,300 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
География найма не уточнена
УдалённоAmsterdam, Netherlands
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
seniorLondon, United Kingdom
Bologna, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Milan, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоМожно работать из любой страны
География найма не уточнена
ГибридSan Francisco, California
seniorCanada, Waterloo, ON
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Все вакансии в одном месте - страница 31 · Job Hunters