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Location: Manhattan, United States Workplace: hybrid Our client, a leading creative production agency based in New York City, is seeking a Creative Director with a strong background in luxury, fashion, beauty, or cosmetics, and experience working within brand and creative agency environments. This senior leadership role is ideal for a highly accomplished creative who excels at guiding teams, partnering with clients, and delivering innovative, high-impact work for premium brands. Key Responsibilities Define and lead the overall creative vision and strategic direction across all client and internal initiatives. Serve as senior creative counsel to clients, leading presentations, strategic planning, and high-profile pitches. Drive new business growth through creative leadership, thought partnership, and industry presence. Recruit, mentor, and lead a high-performing creative team while fostering a collaborative and innovative culture. Ensure all creative output meets the highest standards of strategic thinking, craft, and execution. Partner with executive leadership on agency strategy, operations, and long-term growth initiatives. Requirements: 7+ years of progressive creative leadership experience within a brand or creative agency environment, ideally working with luxury, fashion, beauty, or cosmetic brands. Proven ability to build, manage, and mentor multidisciplinary creative teams and freelance networks. Award-winning portfolio demonstrating creative leadership across premium brands and multiple platforms. Strong business acumen, including experience with client retention, new business development, and resource management. Exceptional communication, presentation, and storytelling skills with the ability to inspire clients and teams. Deep understanding of integrated campaigns, emerging technologies, and evolving creative trends.

Location: New York, United States Workplace: hybrid Our client, a leading creative production company based in New York, is seeking a Senior Graphic Designer to join their team and contribute to their creative vision while helping bring ideas to life. Key Qualifications 7+ years of experience in graphic design. Proficiency in Adobe Creative Suite and Figma. Strong typography skills are required and are a core part of this role. Experience working with beauty, fashion, or luxury brands. A strong portfolio showcasing relevant work. Design visually compelling graphics for digital and print platforms. Apply strong typography, layout, and hierarchy principles across all work. Collaborate with cross-functional teams to execute design projects aligned with brand guidelines. Manage multiple projects and deadlines while maintaining high-quality work. Ability to work 3 days on-site and 2 days online. Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.   - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.  - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. WHAT YOU'LL BRING - 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in French and English. - Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Panama City, Panama About Adrian Magnus | Part of Carazo Enterprise SL Adrian Magnus is part of Carazo Enterprise SL, a premium cigar distribution company established in 2012. With over 40 professionals, we manage the distribution of 30+ premium cigar brands across Europe, the U.S., and Latin America. Our mission is to bring the world’s finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition. Operating from hubs in Madrid, Marbella, Gran Canaria, Panama, and Costa Rica; we are driven by quality, heritage, and customer satisfaction in every market we serve. Position Summary The B2C Sales Supervisor will be responsible for supervising, managing, and improving the performance of the B2C sales agent team in Panama. The main objective is to increase sales performance, ensure proper customer management, monitor agent productivity, and build a strong and efficient sales team. This role requires strong leadership, sales management experience, and a deep understanding of the Panamanian market and sales environment. Requirements Key Responsibilities Supervise and manage the daily activities of B2C sales agents Monitor sales performance and ensure sales targets are achieved Train, coach, and motivate sales agents to improve performance Track KPIs, sales metrics, and agent productivity Assist in developing sales strategies for the B2C market Ensure proper customer communication and service quality Report weekly and monthly sales performance to management Help recruit, onboard, and train new sales agents Implement sales processes and improve team efficiency Ensure discipline, reporting structure, and workflow organization within the team Requirements: Minimum 3 years of experience as a Call Center Sales Supervisor or Sales Team Leader Experience supervising sales agents in Panama is highly preferred Experience working with the US market 1–2 years of experience as a sales agent is a strong advantage Proven experience managing and motivating sales teams Strong leadership and organizational skills Experience working with sales targets and KPIs Excellent communication and management skills Knowledge of Spanish and English are required Must be based in Panama Benefits Competitive base salary and commission Represent a premium luxury cigar brand with international reach Exposure to global markets and cross-border sales strategy Build and shape your own sales team — real hiring authority from day one Interested? Please apply by sending us your CV in English .

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. - Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Thailand We are growing! we are currently looking to hire a Freelance CX Trainer in Thailand ! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs and contents Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Thai & English. Able to develop training material and activities is a plus

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.

Location: Dubai, United Arab Emirates AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business operates at the intersection of development, capital, and long-term strategic growth, with a focus on shaping high-impact opportunities across its portfolio. This role sits close to executive leadership and supports the planning, coordination, and reporting that help turn strategic priorities into action. As Planning Manager (CEO Office), you will help bring structure, visibility, and momentum to key initiatives, working across teams to support informed decision-making and business performance. Responsibilities Develop strategic planning frameworks and track CEO office priorities across business units. Coordinate cross-functional initiatives, timelines, and executive follow-ups for key projects. Prepare executive reports, dashboards, and presentations for leadership decision-making. Monitor project milestones, risks, and budget alignment for strategic initiatives. Support annual business planning, performance reviews, and ad hoc strategic analysis. Requirements Bachelor’s degree in business, finance, economics, or a related field. 5+ years of experience in strategic planning or executive office roles. Experience in CEO office or corporate strategy environments, with exposure to real estate development and investment-side planning. Strong proficiency in Excel and PowerPoint, with hands-on experience using Power BI, Tableau, ERP systems, and Monday.com. Proven experience managing cross-functional initiatives, aligning senior stakeholders, and coordinating with business unit heads. Experience working directly with the CEO or C-suite and preparing board-level materials.

Location: Doha At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge hardware, software, and data science, WHOOP delivers personalized insights that help members optimize recovery, training, sleep, and overall well-being. WHOOP is seeking a Retail Associate to support the day-to-day operations of WHOOP Qatar, an experiential performance center, research lab, and store located in the heart of Msheireb. This individual will play a key role in delivering a premium, data-driven member experience, supporting retail operations, and bringing the WHOOP brand to life on the ground. The Retail Associate will engage directly with members, drive membership and retail sales, and ensure operational excellence across extended hours (12 hours per day, 7 days per week). This role reports directly to the Retail Lead, WHOOP Qatar. RESPONSIBILITIES: - - Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution. - Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals. - Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets. - Act as a brand ambassador by upholding WHOOP’s premium standards across member engagement, product presentation, and overall store experience. - Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment. - Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement. - Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies. - Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures. QUALIFICATIONS: - - 2–4 years of retail experience, preferably in premium, luxury, or experiential retail environments. - Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP’s value proposition effectively. - Proven ability to deliver elevated customer service and build meaningful relationships with members. - Comfort working in a fast-paced, high-traffic, extended-hours retail environment. - Strong communication and interpersonal skills, with a team-oriented mindset. - Basic operational understanding, including POS systems, inventory handling, and sales tracking. - Proficiency in Arabic preferred. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Employee Relations: Serve as a key resource for employees and managers, providing guidance on HR policies, addressing and resolving employee conflicts, and fostering a positive and productive work environment. - HR Administration: Manage HR systems, maintain accurate employee records, benefits enrollment, and generating HR reports. - Employee Onboarding: Ensure a seamless experience from candidate offer approval to new hire start date. - HR Policy Implementation: Develop and ensure the effective implementation of HR policies and procedures across Sierra, ensuring alignment with legal requirements and company values. - Employee Engagement: Design and implement employee engagement programs to enhance employee satisfaction and foster transparent and effective communication. - Organizational design: (structuring teams for efficiency and scalability, defining roles and responsibilities, aligning talent with business strategy), strategic thinking, coaching, business acumen WHAT YOU’LL BRING - 5+ years of experience in human resources or people operations, ideally in a fast-growing environment supporting Sales organizations. - Demonstrated expertise and understanding of HR best practices, employment laws, and regulation. - Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. - Proactive, innovative mindset with a focus on continuous improvement and strategic impact. - Experience partnering with engineering, product, or other technical teams. EVEN BETTER… - Hands-on experience implementing HR systems and processes in a scaling company. - Exposure to international HR compliance, including global employment laws and cross-border workforce considerations. - Understanding of international compensation structures and total rewards programs. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Chișinău, Chișinău Municipality, Moldova About the Role Join Alvys, an early-stage company transforming the $800B US freight industry. As a Senior Full-Stack Engineer, you’ll build and operate key parts of our cloud-native SaaS platform—spanning backend services, frontend applications, and cross-cutting system components. You will own features end-to-end, partner closely with engineering, product, and design, and help advance both the technical foundations and user experience of our products. Industry Insight Transportation logistics is massive, fragmented, and still largely underserved by modern software. You’ll be helping define the future of how freight moves by contributing to automation, operational intelligence, and workflow modernization at scale. About Alvys Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world’s most essential industries. Our Principles Engineering Principles: Build for Real-World Impact — Our users rely on Alvys to solve real problems, not abstract ones. Every feature we ship is designed to reduce friction, increase efficiency, and drive tangible results for the people moving freight every day. Extreme Ownership and Empowerment — Ownership extends beyond building—it means being accountable for quality, reliability, and customer impact. If it's in production, it's yours—bugs, uptime, and results. Technology Debt is Strategic, Not Accidental — Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow. Simplicity Scales; Complexity Costs — Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load. Radical Transparency — We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback—we systematize constructive feedback loops to ensure growth. Engineering Culture: Move Fast, Learn Fast — Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity. Own the Outcome — Every engineer owns outcomes, not tickets. We take responsibility end-to-end—identifying problems, delivering solutions, and ensuring they last. Engineering-Led, Customer-Driven — Engineering leads by shaping technical strategy, but never in isolation. Designers, PMs, and Engineers share context and decisions, keeping customer outcomes at the center. Pragmatism Over Purism — Elegant code matters, but business impact matters more. We choose solutions that scale, are maintainable, and solve real customer problems—not theoretical ones. People Over Heroics — We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work—that's expected. Tech Stack Backend: .NET/C#, CosmosDB, Cognitive Search, Azure Services Frontend: TypeScript, Angular, React, Dart/Flutter Infrastructure & Ops: Azure, Azure Monitor, App Insights, CI/CD through DevOps / GitHub Actions pipelines Integrations: Multiple third-party APIs and workflow systems Minimum Qualifications Fluent in English —spoken and written Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. 5+ years of professional engineering experience across both frontend and backend development. Strong proficiency in at least one modern backend language (C#, Java/Kotlin, TypeScript/Node). Proficiency in at least one modern frontend framework (React, Angular, or Vue). Experience with relational and NoSQL databases in production environments. Experience with at least one major cloud provider (Azure, AWS, or GCP). Ability to collaborate effectively with designers, product managers, and cross-functional partners. Preferred Qualifications Experience building large-scale, high-traffic systems. Experience leading or mentoring other engineers. Experience with C#/.NET or Angular is a plus. Experience developing responsive, data-rich interfaces. Experience contributing to or maintaining design systems. Familiarity with CI/CD tooling such as Azure DevOps. Background in logistics or transportation is a bonus. Responsibilities Build, own, and operate full-stack features from design through deployment. Develop robust backend services and intuitive, high-quality UIs for web and native applications. Work closely with design and product to deliver consistent, user-centric experiences. Improve engineering patterns, reliability, performance, and developer experience across the stack. Provide mentorship and guidance to peers across frontend and backend disciplines. Advocate for engineering excellence, maintainability, and scalability in all areas of the product. We offer: Official and competitive salary in USA$; Private medical insurance; Hybrid/Remote work model; Regular revisions of remuneration package; Budget for Sports and Learning and Development Work in an international environment within a professional in-house team of engineers; Chisinau city center location; Corporate and team building events for employees.

Location: Worldwide Workplace: hybrid Guest Service Supervisor Reports to : Guest Service Manager   Responsibilities : ·       Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes. ·       Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay. ·       Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment. ·       Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships. ·       Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices. ·       Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks. ·       Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. ·       Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.   Profile : ·       Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting; ·       Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; ·       Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; ·       Proven leadership and supervisory skills, with the ability to motivate and develop a team; ·       Strong organizational and multitasking abilities with exceptional attention to detail; ·       Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy; ·       Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus; ·       Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; ·       Understanding of shipboard safety and security protocols and the ability to ensure compliance.   Length of contract : 4 months on / 2 months off   Embarkation as soon as possible

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Language fluency - professional fluency in both Brazilian Portuguese and English - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: South Africa; Ethiopia; Morocco; Pakistan About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the company Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages an extensive portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing and commercial lettings. They pride themselves on a bespoke approach to property management, focusing on achieving high yields for landlords while providing modern, high-quality living spaces for tenants across key urban hubs. The team has crafted a unique, results-driven way of working that prioritizes market expertise and a hassle-free experience for their diverse clientele. Operating with a focus on growth and efficiency, they offer a collaborative environment where local knowledge meets a commitment to service excellence. This is an excellent opportunity to join a stable yet forward-thinking property firm that remains a prominent fixture in the North West’s competitive real estate market. Job Type: Full-time (GMT 9:00 AM – 5:00 PM) Job Summary As the first point of contact for a thriving Manchester-based real estate agency, you will play a critical role in driving the growth of our residential and commercial portfolios. This role is more than just answering phones; it is about being the engine of our sales pipeline. You will be responsible for qualifying high-intent leads, managing major property portal enquiries, and ensuring every prospective buyer, seller, landlord, and tenant receives a world-class experience from their very first interaction. Key Responsibilities Act as the professional first point of contact for all inbound calls and digital enquiries. Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom. Qualify prospects effectively to determine their needs and urgency before booking viewings, valuations, or consultations. Manage the team’s Google Calendar, ensuring all appointments are scheduled accurately. Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories. Proactively follow up with unconverted opportunities and re-engage dormant leads in the database. Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors and professionals. Track and report on pipeline performance, ensuring zero missed enquiries. Requirements Proven experience in Lead Qualification and Appointment Setting. Previous experience within the Real Estate or Property industry. Exceptional English communication skills with a professional and confident phone manner. High proficiency in CRM management and data entry. Expert-level command of Google Workspace (Calendar, Drive, Docs) and Microsoft Office. Strong organizational skills with the ability to manage high enquiry volumes independently. A proactive "follow-up" mentality and extreme attention to detail. Nice-to-Haves Familiarity with the Manchester property market. Experience in managing multi-channel lead generation (phone, email, and property portals). Background in customer service or front-desk support in a fast-paced environment. Benefits 🌎 Fully remote role 🎯 Performance-driven culture with clear KPIs and advancement pathways

Location: Philippines; South Africa; Morocco; Egypt; Ethiopia About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the company Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages a substantial portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing. They provide a comprehensive suite of services including sales, lettings, and bespoke property management, with a specific focus on helping landlords achieve high yields through streamlined, hassle-free solutions. The team prides itself on a unique, proven approach to the market that prioritizes local expertise and high-quality service delivery. Operating within high-demand areas like Fallowfield and Withington, they serve a diverse clientele of students, young professionals, and investors. This is an excellent opportunity to join a results-driven company that values market insight and innovation, offering a collaborative environment focused on growth and excellence within the UK real estate industry. Job Summary We are looking for a highly organised, proactive, and detail-focused Property Manager to join a reputable real estate and lettings agency. This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out. Key Responsibilities Property Maintenance & Issue Resolution Act as the primary contact for maintenance requests from tenants and landlords. Assess and prioritise reported issues, coordinating with approved contractors to ensure timely and effective resolutions. Monitor ongoing works and provide regular updates to all relevant parties. Compliance & Regulatory Management Ensure all properties remain fully compliant with legal and regulatory requirements. Track and coordinate renewals of safety certifications, including gas, electrical, and other mandatory inspections. Maintain accurate compliance records and proactively address upcoming deadlines. Tenancy Renewals & Rent Reviews Manage the tenancy renewal process from start to finish. Conduct rent reviews and facilitate negotiations between landlords and tenants. Prepare and issue tenancy documentation in line with company procedures and legal requirements. End-of-Tenancy Administration Coordinate property check-outs and oversee the end-of-tenancy process. Handle deposit discussions and negotiations in accordance with relevant regulations. Organise property turnaround activities to minimise vacancy periods and maximise occupancy. Stakeholder Relationship Management Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties. Communicate professionally, objectively, and efficiently to resolve issues and manage expectations. Systems & Administration Maintain accurate tenancy, compliance, and property records using property management software and internal systems. Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 to ensure efficient administration and reporting. Requirements Demonstrated experience in residential property management , tenancy administration, or a similar tenancy-focused role. Strong working knowledge of UK housing legislation , landlord and tenant regulations, health and safety requirements, and statutory compliance obligations. Legal education or experience (e.g., LL.B, GDL, Paralegal, Legal Executive, or equivalent ) with the ability to interpret tenancy agreements, contracts, and regulatory documentation. Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively. Strong written and verbal communication skills, coupled with a professional and customer-focused approach. Available to work UK business hours : Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM. Preferred Qualifications Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation. Familiarity with 1090 Property Management Software and Goodlord , including day-to-day tenancy administration and compliance management. Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property. Benefits 💻 Fully Remote 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Competitive salary

Location: South Africa; Pakistan; Morocco About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages an extensive portfolio of more than 800 properties, ranging from luxury professional accommodations to student housing and commercial lettings. They pride themselves on a bespoke approach to real estate, focusing on delivering high yields for landlords and providing high-quality modern living spaces for tenants in key urban areas. The team operates with a unique, proven methodology that prioritizes expert market knowledge and a seamless customer experience. By combining deep local expertise with a commitment to minimal-hassle property management, they have built a reputation for excellence in sales, lettings, and valuations. This is an excellent opportunity to join a high-performing environment that values results, industry innovation, and a personalized service model within the vibrant UK property market. Job Summary We are seeking a data-driven and systems-oriented Marketing & Funnel Growth Coordinator to lead the digital expansion of a premier Manchester-based real estate agency. This is a pivotal role where you will own the end-to-end marketing ecosystem—from social media engagement and high-converting lead funnels to sophisticated CRM automation and nurture sequences. If you are a proactive marketer who thrives at the intersection of creative content and technical operations, this is your opportunity to drive measurable growth for a fast-paced property business. Key Responsibilities Social Media Management: Execute and schedule consistent, high-quality content across Facebook and Instagram to maintain brand authority and engage local audiences. Funnel & Conversion Optimization: Build and manage high-performing landing pages, lead capture forms, and qualification workflows, utilizing A/B testing to maximize conversion rates. CRM & Operations: Oversee lead routing and attribution within the CRM, ensuring all segments are organized and campaign-to-conversion performance is tracked. Automation & Nurture: Design and manage automated email sequences, SMS workflows, and missed-call automations to ensure rapid engagement with inbound leads. Database Marketing: Execute targeted email campaigns, newsletters, and database reactivation strategies to keep the brand top-of-mind for landlords, investors, and tenants. AI & Systems Support: Implement and assist with AI-powered response systems and chatbots to improve operational efficiency. Performance Tracking: Monitor key metrics including cost per lead, funnel throughput, and marketing-attributed appointments. Requirements Proven experience in Real Estate marketing and lead generation. Expertise in Social Media Management and Email Marketing. Strong proficiency in CRM systems and Marketing Automation platforms. Hands-on experience managing and optimizing digital marketing funnels. Proficiency in Microsoft Office and Google Workspace. Exceptional written and verbal English communication skills. Ability to work strictly within 9:00 AM – 5:00 PM GMT hours. A proactive, "owner" mindset with the ability to manage technical systems independently. Nice-to-Haves Experience with Landing Page Builders (e.g., ClickFunnels, Unbounce, or similar). Knowledge of Conversion Rate Optimization (CRO) principles. Familiarity with AI automation tools and chatbot integration. Experience with SMS marketing and property portal management. Advanced marketing analytics and reporting skills. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with flexible work environment 🚀 High-impact position in a fast-scaling SaaS company 📈 Clear career progression into senior growth or sales roles 🎯 Performance-based incentives tied to pipeline and conversions 🤝 Direct collaboration with international teams and leadership 🧠 Ongoing training in outbound sales, demos, and growth strategy

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Professional fluency in both Brazilian Portuguese and English. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Argentina; Mexico; Colombia We are looking for an experienced Remote E-commerce & Digital Marketing Lead to help manage and grow a premium home goods brand as it expands its online presence and begins investing in digital advertising. The company currently sells products through Shopify and offers home and lifestyle items including mattresses, sheets, towels, cashmere bedding, accessories, and candles. The current website was originally built on Webflow, and the business is now looking for a hands-on lead who can guide the e-commerce strategy, improve the online customer experience, and help drive qualified traffic and sales. This is a great opportunity for someone with real experience growing e-commerce brands, especially in home goods, lifestyle, luxury products, bedding, furniture, interiors, or related consumer product categories. Responsibilities Manage and optimize the Shopify e-commerce platform. Guide the overall e-commerce growth strategy, including site experience, product organization, merchandising, and conversion improvements. Review and improve product pages, collections, navigation, checkout flow, and customer journey. Plan, launch, and manage Google Ads campaigns, including Search, Shopping, and Performance Max. Support SEO strategy to improve organic visibility and reduce brand confusion with similarly named businesses. Analyze website traffic, campaign performance, conversion rates, and sales data to identify opportunities for improvement. Recommend and implement improvements to increase qualified traffic, online sales, and brand visibility. Coordinate with designers, developers, copywriters, or external vendors when needed. Help establish best practices for product listings, content, promotions, advertising, and ongoing e-commerce operations. Provide clear guidance and reporting to leadership on what is working, what needs improvement, and next steps. Requirements Proven experience managing and growing Shopify e-commerce stores. Strong experience with Google Ads, especially Google Search, Google Shopping, and/or Performance Max campaigns. Solid understanding of SEO, keyword optimization, and brand search strategy. Experience with conversion rate optimization, site merchandising, and e-commerce analytics. Familiarity with Google Analytics, Google Search Console, Shopify analytics, and paid media reporting. Experience presenting recommendations directly to leadership. Ability to take ownership of the e-commerce channel and provide strategic guidance, not only task execution. Experience in DTC, home goods, bedding, furniture, lifestyle, luxury, interiors, or consumer product brands is highly preferred. Experience with Webflow, Klaviyo, Meta Ads, email marketing, or creative direction is a plus. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work remotely.