Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Manila, Philippines
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
Turn up the volume on your career
Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how.
As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to.
What you will be doing:
Own your portfolio.
Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans.
Sell the Spotify story.
Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards.
Win big.
Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room.
Be the go-to expert.
Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models.
Understand what success looks like.
Dig into clients’ objectives and KPIs, then bring solutions that deliver.
Deliver against your targets.
Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about.
Launch with the best
. Work hand in hand with Client Solutions Managers so every campaign starts strong.
Stay in tune with the market.
Track competitors and new launches, and show up at the events that matter.
Forecast with confidence.
Keep weekly, monthly, and annual projections accurate and honest.
Fix things fast.
Resolve client issues with tact and help make sure they don’t repeat.
What will make you successful in this role:
A proven sales track record.
You win and grow large, strategic accounts, and you have the numbers to prove it.
A strong local agency network.
You have credibility and relationships at planning and buying level across the Philippines’ media agencies.
Deep digital media expertise.
You know media planning and buying, programmatic and ad tech, and the major platforms and players.
Commercial and negotiation skills.
You carry direct revenue responsibility and thrive on it.
Consultative instincts.
You bring a point of view, not just a product.
Operational discipline.
Your CRM and pipeline are always current.
Project management skills.
You can run several deals at once without losing a beat.
Analytical skills.
You turn data into insights that win deals.
Presentation skills.
Your pitches are sharp, memorable, and concise.
Local market knowledge.
You have a deep understanding of the Philippines’ advertiser landscape.
A positive attitude and a drive to go further.
Why Join Aleph:
Impact:
Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts.
Growth:
Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue.
Team culture:
Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas.
Market context:
Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Responsibilities:
— International corporate structuring and governance.
— Legal support for expansion into new markets.
— Commercial, investment and intercompany agreements.
— Licensing, compliance and relationships with regulators, banks and payment providers.
— Building the legal team and managing external counsel.
Requirements:
— 10+ years of international legal experience in tech, including 5+ years in leadership.
— A track record of establishing or restructuring international corporate groups.
— Strong expertise in corporate law and cross-border contracts.
— Team leadership experience and willingness to handle key legal matters directly.
— Upper-Intermediate English or above and fluent Russian.
— iGaming experience is a plus.
Responsibilities:
— Provide legal support for compliance, operations, finance, technology, and senior leadership.
— Handle employment and HR matters across multiple jurisdictions and legal entities.
— Draft, review, and negotiate commercial contracts, NDAs, and operational documents.
— Monitor regulatory changes and provide business-oriented legal guidance.
— Support licensing and compliance in regulated markets.
— Assist with new market expansion, entity setup, and regulatory approvals.
— Manage external legal counsels when necessary.
Requirements:
— At least 7 years of post-qualification legal experience in international legal teams, preferably with in-house experience and expertise in IT, EdTech, FinTech, or Banking.
— Fluent in Russian and English, both written and spoken.
— Ability to independently manage complex, multi-jurisdictional legal matters.
— Strong commercial and business-oriented mindset.
— Advanced user of Google Workspace and AI tools, including Gemini and Claude.
— Excellent written and verbal communication skills.
— Strong organizational skills, time management, and resilience under pressure.
— Advantageous to have strong knowledge of UK Common Law or UK Law Solicitor qualification, or willingness to obtain it.
Benefits:
— Fully remote work from anywhere.
— Professional growth opportunities and competitive compensation.
— Involvement in international projects with strategic exposure.
— High level of ownership and autonomy.
— AI-driven work environment.
— 40 paid days off per year.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for an experienced Singapore-based Public Policy expert to lead Anthropic’s policy engagement in Singapore and across the region. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Southeast Asian government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how the region approaches AI regulation and safety during a critical period of governance development.
As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Southeast Asia, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Singapore and the region from the ground up.
In this role, you will:
Conduct comprehensive mapping of key Southeast Asian AI policy stakeholders and build strategic relationships with government and regional multilateral officials, think tank researchers, and civil society leaders
Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Southeast Asia context
Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics
Analyze emerging legislation and develop Anthropic’s engagement strategy, including preparing substantive policy submissions and response documents
Support senior colleagues in external engagements by preparing meeting briefs and taking action on follow-up requests
Develop new programming and generate opportunities for Anthropic to regularly engage with regional policymakers, think tanks, and non-profit organizations
Collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities tailored to national regulatory environments
Develop and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy
Partner with non-profit organizations and academic researchers to publish discussion papers and policy memos on how to enable responsible AI research and development
Develop and execute a convening strategy, including workshops or panels that position Anthropic as a thought leader in AI safety and governance in Southeast Asia
You may be a good fit if you:
Have 10+ years of professional experience in government, technology, legal, and/or other policy-relevant environments
Have a track record of effective, information-rich advocacy with the government of Singapore and other regional governments and multilateral organizations
Have experience analyzing legislation and engaging in regulatory processes
Are energized by agency — you will be the first policy hire in the region and will be building the operation from scratch
Enjoy drafting and executing complex policy campaigns that move the needle
Thrive when engaging with policymakers, civil society, and think tanks to translate complex technical topics into accessible and relevant information
Excel at translating high-level vision into executable operational plans
Have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics
Are deeply curious about frontier technological research and are eager to work closely with technical colleagues to translate new discoveries into policy outcomes
Preferred Qualifications:
AI/Technology industry experience heavily preferred
Experience working with international companies or organizations
Academic or think tank background in AI policy or related fields
Experience in both government and private sector roles
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Responsibilities:
— Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives.
— Analyse creative performance to identify winning concepts, diagnose underperformance and turn insights into actionable testing and iteration opportunities.
— Develop performance-driven creative concepts, including angles, hooks, messaging frameworks, scripts and detailed creative briefs across UGC, video, static and carousel formats.
— Apply customer psychology and direct-response principles to develop creative that addresses customer motivations, objections, awareness levels and purchase barriers.
— Collaborate with Growth Strategists and Media Buyers to align creative strategy with commercial objectives, campaign performance and testing priorities.
— Maintain a high standard of creative quality, reviewing assets and providing clear, actionable feedback that improves both strategic alignment and execution.
— Guide and coach Visual Designers, helping develop their creative judgment, execution and understanding of performance-driven creative.
— Work directly with clients, contributing to strategy calls, content planning, shoot guidance and recommendations that help brands produce stronger creative assets.
— Contribute to creative frameworks and processes, identifying opportunities to improve how ideation, briefing, testing and learning from creative are conducted.
Requirements:
— 4+ years of experience in performance creative strategy, including substantial hands-on experience with DTC/eCommerce brands.
— Strong experience developing and testing Meta (Facebook & Instagram) paid social creative, with a proven understanding of what drives performance on the platform.
— Proven track record of developing direct-response creative that contributes to measurable performance improvements, with ability to interpret results and turn insights into smarter creative testing and iteration strategies.
— Deep understanding of direct-response marketing, including customer psychology and conversion-focused messaging.
— Confidence working directly with clients and cross-functional teams, communicating strategic recommendations and constructively challenging thinking when needed.
— Bonus experience includes working in a performance marketing or growth agency, developing performance creative for other paid social platforms including TikTok, YouTube and Pinterest, coaching or mentoring designers or video editors, and contributing to creative frameworks or process improvements.
Benefits:
— Competitive salary: USD $75,000-$85,000 annually, depending on experience.
— Remote-first work environment with a global team.
— Real ownership of creative strategy for ambitious eCommerce brands.
— High-performance creative environment with experienced team members.
— Opportunities for mentorship, professional development, and contributing to the evolution of the Creative function.
Location: Remote (US); Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Job Summary
As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives. You will drive growth, foster collaboration, and enhance our brand presence in the market.
Key responsibilities
:
Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy.
Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective.
Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies.
Manage, coach, and create a talent pipeline for underwriters within the region.
Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads.
Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead.
Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team
Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance.
Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk.
Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy
Embody and promote At-Bay company values as a leader within your region.
Qualifications:
Bachelor's degree in Business, Finance, Marketing, or a related field
8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management.
Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience.
Previous experience in and qualified in handling large and complex risk segments.
A proven track record of successfully building and nurturing broker partnerships on a national and local level.
Comprehensive knowledge of commercial lines insurance products and risk management.
Willingness and ability to travel regionally as required, up to 50%.
Work Arrangement: Remote or Hybrid
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, People Experience, Americas
San Mateo, CA
| Hybrid
-
2 days per week in our San Mateo office
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered
Senior Director, People Experience, Americas
to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions.
This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience.
The ideal candidate combines
strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working.
Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities.
What You'll Be Doing:
Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation.
Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services.
Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery.
Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience.
Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners.
Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions.
Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience.
Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement.
Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions.
Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities.
Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk.
Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience.
Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery.
Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed.
What We're Looking For:
15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization.
Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery.
Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment.
Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology.
Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs.
Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change.
Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies.
Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability.
Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences.
Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions.
Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives.
A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution.
Bachelor's degree or equivalent practical experience.
Additional Experience That Would Be Valuable:
Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America.
Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries.
Experience supporting diverse employee populations across engineering, product, creative, and corporate functions.
Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring.
Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation.
Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption.
Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
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The estimated base pay range for this role is listed below.
$273,500
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$410,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: Cape Town, South Africa
We are looking for an ambitious, hands-on Performance Marketing Specialist to execute and scale paid acquisition campaigns across global markets.
Based in Cape Town office, you will work directly with our London-based Growth team and report to the Head of Growth.
This is an execution-heavy role built for a junior-to-mid-level marketer who loves getting into the weeds of ad platforms, launching rapid experiments, analysing performance data, and learning by doing. If you are eager to take real ownership of paid media budgets, test creative angles daily, and see the immediate commercial impact of your work, this role is for you.
What You’ll Be Doing
Hands-On Campaign Management: Build, launch, and manage day-to-day performance marketing campaigns across primary channels (Meta Ads Manager and Google Ads, with scope to test TikTok, OpenAI, LinkedIn, or native networks).
Rapid Creative & Copy Experimentation: Partner with internal teams to concept, brief, and launch constant creative iterations (hooks, angles, ad formats, and copy) to combat ad fatigue and lower acquisition costs.
Funnel & Landing Page Optimisation: Run continuous A/B tests on landing pages, lead forms, and user flows to improve conversion rates and lead quality.
Bid & Budget Management: Monitor daily pacing, manage bid adjustments, and allocate spend efficiently toward high-performing audiences and geographies.
Tracking & Analytics: Ensure clean tracking across all campaigns using UTMs, conversion pixels, and Google Tag Manager. Monitor performance daily in GA4 and native ad dashboards.
Data-Driven Iteration: Synthesise weekly performance metrics (CTR, CPA, CAC), identify drop-off points, and turn raw data into concrete test hypotheses for the following sprint.
Requirements
Practical Paid Media Experience: 1-3 years of hands-on experience directly managing paid media budgets and campaigns
Strong Grasp of Growth Metrics: Deep familiarity with performance benchmarks and how platform levers impact overall lead volume and revenue.
Analytical Mindset: Comfortable pulling insights out of GA4, platform dashboards, and spreadsheets; you make decisions based on numbers rather than guesswork.
Experimentation Drive: A natural curiosity to test, learn, fail quickly, and iterate. You don't wait for rigid playbooks-you test your way into what works.
Attention to Detail: Rigorous standards for QA, from tracking links and conversion setups to copy typos and budget caps.
Clear Communication: Comfortable operating autonomously in Cape Town while staying closely synced with stakeholders in London and across commercial teams.
Bonus Points: Hands-on experience with tools like Google Tag Manager, Hotjar, Webflow, or CRM/email tools like Klaviyo.
Location: Mexico City, Mexico; Bogotá, Colombia; São Paulo, Brazil; Montevideo, Uruguay
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Sales Manager
, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base.
This is a remote position open to candidates based in
Latin America.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build a strong, long-lasting relationship with new partners;
Prepare, execute, and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Manage accounts until the first purchase is made;
Compliance control with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience
. Minimum of 2 years of successful experience in sales management or business development of B2B companies within the travel industry.
Market Knowledge
. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
Language knowledge.
Fluent in English, other languages are a plus.
Travel Requirements.
Up to 10% of travel time may be required.
Analytical skills.
Used to data-driven decision-making, metrics-driven and good with numbers.
Personal skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer.
International mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Competence in API technology deals is a plus.
*ONLY CVs IN ENGLISH WILL BE CONSIDERED
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Rabigh, Saudi Arabia
Overview
We are seeking an experienced and safety-focused
Gasification Operations Lead
to direct and optimize complex gasification and power production units. In this key leadership role, you will champion an uncompromising safety culture, drive operational excellence, and ensure production targets align seamlessly with business goals and regulatory standards. You will manage competent technical teams, oversee operational budgets, and spearhead continuous improvement initiatives within a high-stakes heavy process environment.
Responsibilities
Operational Excellence:
Oversee, streamline, and optimize the performance of gasification and power production units to maximize plant availability, reliability, and efficiency.
EHSS Leadership:
Cultivate a safety-first culture, ensuring strict compliance with Environmental, Health, Safety, and Security (EHSS) standards across all operations.
Team Leadership & Development:
Build, mentor, and guide a high-performing technical team, fostering capability growth and aligning organizational output with strategic objectives.
Production & Commercial Alignment:
Direct production planning processes to meet customer and partner supply requirements while honoring contractual agreements.
Financial & Resource Stewardship:
Monitor operational budgets, control costs, and allocate resources efficiently to meet financial targets without compromising plant reliability.
Risk & Change Management:
Implement robust change management strategies, impact assessments, and contingency plans to proactively mitigate operational and financial risks.
Continuous Improvement:
Drive innovation by leveraging emerging technologies and industry best practices to enhance plant sustainability, efficiency, and competitiveness.
Requirements
Experience:
15+ years of progressive experience in gas, petrochemical, refining, or heavy process industries, including hands-on leadership across multiple operating units within a gas production division.
Education:
Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering (or a closely related technical discipline). A Master’s degree or an MBA is preferred.
Technical Expertise:
Expert-level understanding of gasification processes, utility systems, and power generation technologies.
Leadership Track Record:
Proven experience leading technical teams in complex, high-stakes industrial environments with advanced cross-functional communication and decision-making skills.
Certifications (Preferred):
Safety and environmental credentials such as OSHA or NEBOSH, alongside project management methodologies (e.g., PMP, PRINCE2).
Language & Soft Skills:
Fluent in English (Arabic proficiency is a strong advantage) with exceptional stakeholder engagement, negotiation, and public-speaking capabilities.
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Are you ready to unlock your full potential as a
Senior Legal Counsel?
The Senior Legal Counsel will provide practical legal advice across the Group’s international operations, supporting commercial objectives while protecting the business’s legal interests. The role involves managing complex commercial agreements, advising stakeholders, supporting corporate projects and disputes, and helping develop consistent legal standards and processes.
What we want you to do:
Commercial agreements and negotiations
Draft, review and negotiate a broad range of agreements, including but not limited to: payment processing, casino content (on behalf of operators as a service provider), platform, software, marketing, affiliate, consultancy, outsourcing and confidentiality agreements.
Provide legal support in relation to PSP disputes, contractual escalations and renegotiations.
Advise on contractual risks and propose commercially workable solutions.
Manage negotiations independently, escalating material risks to the Head of Legal.
Ensure agreements accurately reflect the agreed commercial terms, relevant entities, services and responsibilities.
Support contractual changes, renewals, terminations and the enforcement of contractual rights.
Develop and maintain agreement templates, clause libraries and negotiation guidelines.
Contribute to a matrix of mandatory clauses, preferred wording, fallback positions and approval requirements by agreement type.
Document legal guidance and procedures in Confluence and keep assigned materials current.
Identify opportunities to improve contract workflows and support legal automation initiatives.
Deliver practical training to business teams on contractual risks and legal processes.
Legal advice and business support
Provide clear, timely advice to management and business teams on day-to-day legal matters in different areas as required by the business.
Assess legal issues arising from new products, services, partnerships and market expansion.
Research applicable laws and coordinate jurisdiction-specific advice with external counsel where required.
Work with Compliance to ensure relevant licensing and regulatory requirements are reflected in contractual arrangements.
Support corporate transactions, restructurings and other strategic projects as assigned.
Manage legal matters from initial assessment through negotiation, execution and implementation.
Identify, assess and communicate legal risks to relevant stakeholders and senior management.
Support the continuous improvement of legal processes, contractual standards and internal governance frameworks.
Undertake any other legal responsibilities required to support the company's business activities.
Disputes and external counsel
Assess contractual disputes, claims and potential litigation, recommending appropriate next steps.
Manage and oversee the company's portfolio of legal disputes, litigation, arbitration, mediation and pre-litigation proceedings across relevant jurisdictions.
Develop and implement effective dispute resolution strategies in collaboration with the Head of Legal and relevant stakeholders.
Draft, review and coordinate legal correspondence, formal notices, letters before action, settlement agreements and other dispute-related documentation.
Manage relationships with external legal counsel, ensuring effective representation, cost control and alignment with the company's legal strategy.
Monitor litigation developments, procedural deadlines, case progress and associated financial exposure.
Intellectual property and data protection
Provide legal advice on intellectual property matters, including trademarks, copyrights, licensing arrangements and proprietary technology.
Support the protection, registration, maintenance and enforcement of the company's intellectual property rights.
Review and negotiate intellectual property clauses within commercial, technology and software licensing agreements.
Advise internal stakeholders on intellectual property ownership, usage rights, infringement risks and brand protection.
Provide legal guidance on data protection and privacy matters, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
Draft, review and negotiate data processing agreements, data sharing arrangements and relevant contractual privacy provisions.
Work closely with Compliance, IT, Information Security and other relevant stakeholders on data protection initiatives.
Support the review and development of privacy policies, internal procedures and data protection frameworks.
Advise on data transfers, retention obligations, data subject rights and other privacy-related legal matters.
Support the handling of data protection incidents and regulatory enquiries, where required.
Team contribution and legal governance
Support and mentor junior lawyers, including reviewing their work where required.
Balance competing priorities and deadlines across assigned matters.
Maintain accurate records of legal advice, negotiations, approvals and executed agreements.
Follow internal approval processes and signing authorities.
Keep the Head of Legal informed of significant matters, emerging risks and required decisions.
Skills and attributes
Sound legal judgement and a practical understanding of business priorities.
Ability to explain complex legal issues clearly to non-legal stakeholders.
Confidence in managing matters independently and recognising when escalation is required.
Strong organisation, attention to detail and ownership of deadlines.
Collaborative, proactive approach with professional integrity and discretion.
Excellent drafting, analytical, communication and negotiation skills.
Requirements
Qualified lawyer with a recognised law degree and admission to practise in a relevant jurisdiction.
At least five years of post-qualification experience in commercial law, gained in-house, in private practice or through a combination of both. Experience in iGaming or another regulated international business is strongly preferred.
Demonstrable and significant experience in drafting, reviewing and independently negotiating PSP agreements.
Proven ability to negotiate complex commercial contracts and manage contractual risks effectively.
Solid knowledge of commercial law, contract law, intellectual property, data protection and employment-related legal matters.
Good understanding of GDPR and its practical application in a commercial environment.
Expertise in tax law would be considered an advantage.
Excellent command of written and spoken English; additional languages are an advantage
Location: Tallinn, Estonia
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire
Payment System Specialist
to join our Finance team in
Tallinn
office!
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The
Payment System Specialist
will have the opportunity to:
Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships.
Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management.
Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment.
Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience.
Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience.
Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency.
Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues.
Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience.
Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy.
Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality.
Ensure payment operations comply with internal policies and applicable regulatory requirements.
What will you need to be able to do the job?
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field.
At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage.
Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles.
Good knowledge of AML, KYC, sanctions screening, and payment industry regulations.
Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders.
Good understanding of payment systems, APIs, payment gateways, and system integrations.
Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage.
Strong attention to detail, with a proactive approach to identifying and resolving operational issues.
Excellent command of the English language, both written and verbal.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Opportunities to learn and grow through our “
Employee Training & Development program”.
Multiple
events
to bond with the team and the group.
Birthday and Loyalty
benefits
.
Stebby Sports Compensation or Confido Health Compensation.
Attractive
remuneration package
based on qualifications and experience.
What to expect from our recruitment process:
First interview with TA
Second interview with Hiring Manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Metn, Lebanon
Role Summary
The media planner will be responsible for growing Toters's retail media revenue by selling, planning and optimizing advertising solutions for FMCG, beauty, household, pharmacy and consumer goods brands. The role will focus on pitching the platform's media offer to suppliers, distributors and agencies, converting opportunities into booked campaigns, and scaling advertiser investment through measurable results.
Reporting directly to the Retail Media & Partnerships Manager, this position will play a key role in monetizing Toters Fresh's traffic and building retail media into a scalable revenue stream.
Key Responsibilities
Retail Media Sales & Revenue Growth
Own and deliver the retail media revenue targets for the Toters Fresh advertiser portfolio.
Pitch and sell Toters Fresh advertising solutions and off-site media.
Prepare tailored proposals, media plans and packages for brands, distributors and agencies.
Identify upsell opportunities with existing advertisers and onboard new brands to the platform.
Secure seasonal and annual media commitments, including Ramadan, Christmas, back to school and Mother's Day.
Advertiser & Partner Management
Act as the main retail media contact for assigned brands, distributors and media agencies.
Build joint business plans with key brands in collaboration with the Commercial team.
Work with account managers and category teams to ensure SKU readiness, stock availability and promotional alignment.
Campaign Strategy & Optimization
Design campaign strategies, including placement mix, keywords, bidding, budgets and test-and-learn plans.
Oversee campaign set-up with the Campaign Executive and ensure campaigns go live as booked.
Monitor and optimize live campaigns to maximize advertiser return and platform revenue.
Follow-ups, Reporting & Performance Analysis
Lead regular post-launch follow-ups and performance reviews with advertisers.
Analyze campaign performance, including ROAS, CTR, conversion rate, CPC and incremental sales.
Deliver clear performance reports and recommendations to brand partners and management.
Share platform and product feedback to improve targeting, formats and reporting.
Candidate Profile
3–5 years of experience in Retail Media, Digital Media, Advertising Sales, E-commerce, Performance Marketing or related fields.
Proven experience pitching and selling media or digital solutions to brands, distributors or agencies.
Strong knowledge of CPC/CPM buying, search advertising and sponsored product formats.
Strong analytical capabilities, with advanced Excel/Google Sheets skills and the ability to translate data into commercial recommendations.
Excellent presentation, negotiation and stakeholder management skills.
Results-driven, organized and comfortable managing multiple advertisers at once.
Experience within grocery, FMCG, marketplace or e-commerce environments is strongly preferred.
Fluency in English and Arabic; French is a plus.
ГибридseniorManila, Philippines
Singapore
УдалённоseniorLocation: Remote (within US/CA time zone, ideally EST)
Remote (US); Remote - West; San Francisco, California, United States
seniorUnited States, San Mateo, CA
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридSan Francisco; Austin; New York City
ГибридSan Francisco; Austin; New York City
Cape Town, South Africa
УдалённоMexico City, Mexico; Bogotá, Colombia; São Paulo, Brazil; Montevideo, Uruguay; This is a remote position open to candidates based in