Payment System Specialist

Location: Tallinn, Estonia Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Opportunities to learn and grow through our “ Employee Training & Development program”. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Stebby Sports Compensation or Confido Health Compensation. Attractive remuneration package based on qualifications and experience. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis